Relationship Banker -Desert Mountain- El Paso ,TX

79835 San Elizario, Texas JPMorgan Chase Bank, N.A.

Posted 42 days ago

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Job Description

Permanent
You have a passion for helping customers, building relationships, and delivering extraordinary customer service. You are energetic and enthusiastic as the face of Chase to our retail branch customers. From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.

As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers. You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch. You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.

Job responsibilities

  • Delivers an exceptional customer experience by acting with a customer-first attitude
  • Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
  • Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
  • Influences, educates, and connects customers to technology
  • Possesses initiative and knowledge to provide financial options for customers using a consultative approach
  • Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
  • Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs

Required qualifications, capabilities, and skills

  • 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
  • High school degree, GED, or foreign equivalent
  • Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required. All unlicensed applicants must obtain their licenses within 180 days of hire
  • Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
  • Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
  • Ability to work branch hours including weekends and some evenings

Preferred qualifications, capabilities, and skills

  • College degree or military equivalent
  • Professional, thorough, and organized with strong follow-up skills
  • Exude confidence with clients when sharing product knowledge and solutions
  • Experience adhering to policies, procedures, and regulatory banking requirements

Dodd Frank/Truth in Lending Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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Customer Service Technician

88568 El Paso, Texas Planned Systems International

Posted 9 days ago

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Job Description



Customer Service Technician

Location

US-TX-El Paso

Job ID

2025-11066

Overview

ProSphere (PST), a Planned Systems International (PSI) company, is seeking several individuals for the position of Customer Service Technician. Persons in this position will be required to be the Tier 1 first respondent to end-user requests for assistance in the operation and functionality of their computing systems, software, peripherals, and other devices. The successful candidate must be able to assist the user in the use of existing manuals and non-scripted or automated system responses in clearing Tier 1 trouble tickets. The candidate must be able to effectively interact with the user and be able to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance, or engineering support team at Tier 2. Individuals in this role must possess effective communication skills, have attention to detail, and be willing to work as part of an integrated team consisting of both Government and contractor personnel on a nationwide level. These are full-time positions located in El Paso, TX. Veterans are highly encouraged to apply.

All candidates must be US Citizens for this contract.

Essential Functions and Job Responsibilities

    Provide routine information technology (IT) customer support in maintaining computing systems, printers and other peripherals
  • Analyze and report daily on ticket resolution to an established weekly ticket closure rate
  • Troubleshoot basic IT services as needed and assist customers with reported issues
  • Will use an automated ticketing system on a daily basis
  • Successfully handle a wide range of hardware and network technology issues in a high-volume, fast paced environment
  • Will be responsible for all assigned trouble tickets from creation to resolution
Minimum Requirements
  • Candidate must be a U.S. Citizen
  • Must live within 1 hour of the facility (10767 Gateway West, El Paso, TX)
  • Candidate required to be onsite once a week.
  • Must be able to obtain and maintain a clearance for persons in a position of public trust conducted by the Department of Veterans Affairs (VA) and the Office of Personnel Management (OPM)
  • Minimum high school diploma
  • Technical certifications strongly desired
  • Experience providing IT support to end-user communities preferred but not required
  • Excellent customer service and communications skills required
  • Demonstrable troubleshooting and problem resolution skills for desktops and laptops
  • Experience providing services to the federal government and/or the VA
  • Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
  • May be required to lift up to fifty (50) pounds
  • Ability to work overtime required on occasion
  • Ability to sit at a workstation for long periods of time


Company Benefits

PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.

EEO Commitment

It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.

Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing , or by dialing .

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Customer Service Technician

88568 El Paso, Texas ProSphere Tek, Inc.

Posted 9 days ago

Job Viewed

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Job Description



Customer Service Technician

Location

US-TX-El Paso

ID

2025-11066

Overview

ProSphere (PST), a Planned Systems International (PSI) company, is seeking several individuals for the position of Customer Service Technician. Persons in this position will be required to be the Tier 1 first respondent to end-user requests for assistance in the operation and functionality of their computing systems, software, peripherals, and other devices. The successful candidate must be able to assist the user in the use of existing manuals and non-scripted or automated system responses in clearing Tier 1 trouble tickets. The candidate must be able to effectively interact with the user and be able to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance, or engineering support team at Tier 2. Individuals in this role must possess effective communication skills, have attention to detail, and be willing to work as part of an integrated team consisting of both Government and contractor personnel on a nationwide level. These are full-time positions located in El Paso, TX. Veterans are highly encouraged to apply.

All candidates must be US Citizens for this contract.

Essential Functions and Job Responsibilities

    Provide routine information technology (IT) customer support in maintaining computing systems, printers and other peripherals
  • Analyze and report daily on ticket resolution to an established weekly ticket closure rate
  • Troubleshoot basic IT services as needed and assist customers with reported issues
  • Will use an automated ticketing system on a daily basis
  • Successfully handle a wide range of hardware and network technology issues in a high-volume, fast paced environment
  • Will be responsible for all assigned trouble tickets from creation to resolution
Minimum Requirements
  • Candidate must be a U.S. Citizen
  • Must live within 1 hour of the facility (10767 Gateway West, El Paso, TX)
  • Candidate required to be onsite once a week.
  • Must be able to obtain and maintain a clearance for persons in a position of public trust conducted by the Department of Veterans Affairs (VA) and the Office of Personnel Management (OPM)
  • Minimum high school diploma
  • Technical certifications strongly desired
  • Experience providing IT support to end-user communities preferred but not required
  • Excellent customer service and communications skills required
  • Demonstrable troubleshooting and problem resolution skills for desktops and laptops
  • Experience providing services to the federal government and/or the VA
  • Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
  • May be required to lift up to fifty (50) pounds
  • Ability to work overtime required on occasion
  • Ability to sit at a workstation for long periods of time


Company Benefits

PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.

EEO Commitment

It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.

Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing , or by dialing .

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Retail Customer Service

79767 Horizon City, Texas EZCORP

Posted 1 day ago

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Job Description

Retail Sales Associate / Retail Customer Service

Location: Odessa, TX

Time Type: Full Time

Pay Range: Based on experience from $14.00 per hour to $5.00 per hour.

We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

Hiring immediately for Retail Sales Associates / Retail Customer Service!

Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.

Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!

  1. Start your career as a Trainee in our 5-week paid training program and earn a .50 raise and promotion to Pawnbroker upon completion of the program
  2. Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional 1/hour
  3. Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position
  4. Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store

In addition to a great career, here are some of the other things we offer our Team Members:

  • Free Health Insurance *
  • Competitive Wages
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount

Here's what you can expect as a Retail Customer Service Representative (Pawnbroker): This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Other Customer Service duties include, but are not limited to:

  • Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Processing sales, loans, and extensions
  • Performing opening and closing store duties

Requirements for the Customer Service Representative (Pawnbroker) role include:

As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:

  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus

*No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

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CUSTOMER SERVICE CLERK

88568 El Paso, Texas Food King

Posted 2 days ago

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Job Description

Customer Service Clerk

This description is intended to outline the primary responsibilities, general nature and level of work being performed by teammates assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and competencies of the Customer Service Clerk. The incumbent may be assigned other duties and responsibilities.

Responsible for achieving and maintaining extraordinary customer service. Serves as a model for customer service and other vital behaviors, and instills this value in all teammates. Creates an environment for continual learning and encourages an open dialogue among teammates. Provides leadership and motivation within the store to promote a culture reflective of Lowe's guiding principles, core values, and vision.

- Responsible To: Store Manager / Assistant Manager

- Teammates Supervised: None

- Inter-Relationships: Frequent contact with all teammates, customers, corporate office and vendors. Occasional contact with teammates from other locations.

- Act as the ambassador of extraordinary customer service for the total store.

- Promote customer and community good will by treating all teammates and customers with fairness, dignity and respect.

- Assist front end teammates and customers with refunds, over-rings and other transactions requiring supervisory approvals.

- Handle change order request, Lottery transactions.

- Be knowledgeable, recognize and differentiate between all various types of produce carried in the store.

- Ensure that all teammates are courteous to customers and that requests, refunds and complaints are handled promptly and courteously.

- Process all various types of sales transactions accepted by the store. This may include EFT transactions, WIC checks, food stamps, manufacturers coupons, gift certificates, etc.

- Comply with safety standards.

- Keep work area maintained appropriately to ensure a safe work environment for teammates and customers.

- Must be able to perform other duties.

- Inform management of pricing problems and maintenance needs of front end equipment.

- Handle damaged and spoiled/out of date products according to company policies.

- Inform store management of disputes between teammates and department managers or any combination of the preceding.

- Maintain an efficient productive front end operation.

- Understand the company teammate handbook.

- Adhere to all compliance of company policies, programs, procedures and guidelines.

- Work with store teammates to identify the root causes of issues and inefficiencies.

- Trains front end teammates.

- Constantly interacts with teammates to ensure that all teammates understands Lowe's expectations.

- Constantly interacts with customers; remains highly visible.

- Ensure that all Management Awareness policies and goals are achieved.

- Ensure that check cashing policies and procedures are trained and implemented per company policy.

Training and Experience: High School Diploma or equivalent required. 1 years experience in the supermarket industry or other retail business.

Knowledge, Abilities and Skills: Possess good customer relations skills. Must have good communication and problem-solving skills. Knowledge of retail operations. Ability to work independently and deal with a variety of concrete variable.

Licenses, Registration and Certification: None.

Works in a well lit, well ventilated area. Occasional exposure to refrigerated storage areas, damp/humid conditions and seasonal outdoor weather. Subject to communicable disease.

Medium work-exerting 20-50 pounds of force constantly to move objects. Must posses good audio, visual and hearing acuity. Requires walking and/or standing up to a significant degree. Must be able to climb, stand, bend, push or pull, twist, grasp, squeeze, stoop, kneel, squat, reach, handle, finger and feel. Subject to psychological stress.

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CUSTOMER SERVICE CLERK

79767 Horizon City, Texas Lowe's Supermarkets

Posted today

Job Viewed

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Job Description

Customer Service Clerk

This description is intended to outline the primary responsibilities, general nature and level of work being performed by teammates assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and competencies of the Customer Service Clerk. The incumbent may be assigned other duties and responsibilities.

Responsible for achieving and maintaining extraordinary customer service. Serves as a model for customer service and other vital behaviors, and instills this value in all teammates. Creates an environment for continual learning and encourages an open dialogue among teammates. Provides leadership and motivation within the store to promote a culture reflective of Lowe's guiding principles, core values, and vision.

- Responsible To: Store Manager / Assistant Manager

- Teammates Supervised: None

- Inter-relationships: Frequent contact with all teammates, customers, corporate office and vendors. Occasional contact with teammates from other locations.

- Act as the ambassador of extraordinary customer service for the total store.

- Promote customer and community good will by treating all teammates and customers with fairness, dignity and respect.

- Assist front end teammates and customers with refunds, over-rings and other transactions requiring supervisory approvals.

- Handle change order request, Lottery transactions.

- Be knowledgeable, recognize and differentiate between all various types of produce carried in the store.

- Ensure that all teammates are courteous to customers and that requests, refunds and complaints are handled promptly and courteously.

- Process all various types of sales transactions accepted by the store. This may include EFT transactions, WIC checks, food stamps, manufacturers coupons, gift certificates, etc.

- Comply with safety standards.

- Keep work area maintained appropriately to ensure a safe work environment for teammates and customers.

- Must be able to perform other duties.

- Inform management of pricing problems and maintenance needs of front end equipment.

- Handle damaged and spoiled/out of date products according to company policies.

- Inform store management of disputes between teammates and department managers or any combination of the preceding.

- Maintain an efficient productive front end operation.

- Understand the company teammate handbook.

- Adhere to all compliance of company policies, programs, procedures and guidelines.

- Work with store teammates to identify the root causes of issues and inefficiencies.

- Trains front end teammates.

- Constantly interacts with teammates to ensure that all teammates understands Lowe's expectations.

- Constantly interacts with customers; remains highly visible.

- Ensure that all Management Awareness policies and goals are achieved.

- Ensure that check cashing policies and procedures are trained and implemented per company policy.

Training and Experience: High School Diploma or equivalent required. 1 years experience in the supermarket industry or other retail business.

Knowledge, Abilities and Skills: Possess good customer relations skills. Must have good communication and problem-solving skills. Knowledge of retail operations. Ability to work independently and deal with a variety of concrete variable.

Licenses, Registration and Certification: None.

Works in a well lit, well ventilated area. Occasional exposure to refrigerated storage areas, damp/humid conditions and seasonal outdoor weather. Subject to communicable disease.

Medium work-exerting 20-50 pounds of force constantly to move objects. Must posses good audio, visual and hearing acuity. Requires walking and/or standing up to a significant degree. Must be able to climb, stand, bend, push or pull, twist, grasp, squeeze, stoop, kneel, squat, reach, handle, finger and feel. Subject to psychological stress.

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