19 Event Management jobs in William Penn Annex West

**Event Services Manager**
**Job Reference Number:** 31509
**Employment Type:** Full-Time **,** Onsite
**Segment:** Dining & Events
**Brand:** Constellation
**State:** Pennsylvania (US-PA)
**The Role at a glance:**
We are looking to add an experienced, motivated Event Manager to our Constellation Culinary Group team in Philadelphia, PA! As an Event Manager, you will have the opportunity to plan, direct, and coordinate catered events. This person will assist in the selection of menu items, schedules catering staff, arranges for facilities or equipment, and communicates customer/client needs to the appropriate personnel, directly supporting the needs/goals of the Director of Sales. This person will develop and maintain catering accounts and client relationships by ensuring customer satisfaction before, during, and after the event.
**This is an onsite role at the beautiful & iconic Fairmount Park Horticulture Center! Must be available to work through the events with our clients; typically a Tues-Sat schedule during peak season.**
**What you'll be doing:**
+ Ensuring all event information in CaterXpert from the sales team is up to date and fully detailed prior to event/deadlines.
+ Review event floorplans, day of supervisor packets, pack lists and rental equipment to ensure all information is current and correctly distributed.
+ Responsible for communicating SCG procedures, standards and expectations to all event staff when on-site. They will be responsible for communicating all pertinent event information to the culinary and operations teams and for completing the day of supervisor packet for use on site.
+ Assisting in the setup and execution of events
+ Ensure that event rentals have scheduled deliveries and pickups that are convenient for specialist or venue manager
+ Maintain calendar of events through Outlook and attend all necessary event meetings and conference calls.
+ Communicate with sales, culinary and booking staff, as needed, to ensure understanding of menus and client needs
+ Responsible for the collection and submission of all payments and deposits as it relates to contracted events. They are responsible for ensuring that these payments are on time and responsible for reviewing the weekly AR report and correcting any discrepancies and/or collecting any late payments.
+ Responsible for nimble trouble shooting and determining the best judgment calls when a quick decision needs to be made.
+ Managing a staff, holding them accountable for their work and disciplining as needed.
+ Follow up with photographer's post event to request event photos
+ Act as first point of contact for general leads and gather as much detailed information as needed
+ Process event closeouts on following day of each event
+ Send out nightly event reminders to internal staff
**What we're looking for:**
_Must-haves:_
+ 2 years of catering/food-beverage and/or administrative/event experience
+ Very organized
+ Able to work independently and make the right decisions for the business
+ Basic PC knowledge and comprehension (Word & Excel)
+ Basic math knowledge and comprehension (addition, subtraction, multiplication, division, fractions, and percentages)
+ Excellent communication skills
+ Excellent staff management skills
_Nice-to-haves:_
+ Bachelor's Degree in Management
**Compensation Range**
Salary: $60-65K/year
**Our Benefits:**
+ Weekly Pay
+ Medical (FT Employees)
+ Dental
+ Vision
+ Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
+ Discount Program
+ Commuter Benefits (Parking and Transit)
+ EAP
+ 401k
+ Sick Time
+ Holiday Pay (9 paid holidays)
+ Tuition Reimbursement (FT Employees)
+ Paid Time Off
#LI-GW1 #indeedelior
**About Constellation:**
From retail spaces to office buildings, Constellation provides high-quality business dining and catering experiences all over the United States. Constellation takes pride in building every meal around its goal of fostering connections through food and hospitality.
**About Elior North America:**
Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.
At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you've gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.
**Disclaimer:** This job description can be revised by management as needed.

**Event Services Manager**
**Job Reference Number:** 25798
**Employment Type:** Full-Time **,** Onsite
**Segment:** Dining & Events
**Brand:** Constellation
**State:** Pennsylvania (US-PA)
**The Role at a glance:**
We are seeking to add a motivated full time Event Team Captain for our Constellation Culinary Events Team in Philadelphia, PA. Reporting to the Regional Director of Service as Event Team Captain, you will have the opportunity to execute large scale events with event team employees while supporting the service department in training and administrative tasks. This role will be based out of our PA Commissary with travel throughout the CCG PA region executing events across various cultural units and off premise locations. The ideal candidate has 2-5 years events and catering experience with a focus on front of the house service and large event execution.
**What you'll be doing:**
+ Support the development of Service models
+ Perform as the Event Lead Captain at 3-4 Events weekly
+ Oversee setup / breakdown of event
+ Check in rentals & troubleshoot rental orders
+ Monitor events to deliver profitable, high-level service
+ Maintain and improve & implement SOP's
+ Review event packets
+ Conduct Staffing Evaluations
+ Assist in recruiting, onboarding team members
+ Monitor labor & bev controls
**What we're looking for:**
**What we're looking for:**
+ Minimum 2 years Event / Banquet or Operations management experience in high volume and quality hotel, catering or hospitality establishment.
+ Able to work flexible schedule to accommodate business levels- including nights and weekends.
+ Prior event execution management experience required.
+ Must be detail oriented and have a strong ability to multitask appropriate work.
+ Must have proven organizational skills and be proactive and effective in problem solving.
+ Working knowledge of Microsoft Word, Excel a must.
+ Exceptional interpersonal, organizational and communication (verbal and written) skills.
+ Ability to communicate effectively with associates, management, clients, and vendors when necessary.
**Our Benefits & Salary**
+ Medical (FT Employees)
+ Dental
+ Vision
+ Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
+ Discount Program
+ Commuter Benefits (Parking and Transit)
+ EAP
+ 401k
+ Sick Time
+ Holiday Pay (9 paid holidays)
+ Tuition Reimbursement (FT Employees)
+ Paid Time Off
**Salary:**
$70,000 - $75,000
#indeedelior
#LI-MA1
**About Constellation:**
From retail spaces to office buildings, Constellation provides high-quality business dining and catering experiences all over the United States. Constellation takes pride in building every meal around its goal of fostering connections through food and hospitality.
**About Elior North America:**
Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.
At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you've gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.
**Disclaimer:** This job description can be revised by management as needed.

**Event Services Manager**
**Job Reference Number:** 25538
**Employment Type:** Full-Time **,** Onsite
**Segment:** Dining & Events
**Brand:** Constellation
**State:** Pennsylvania (US-PA)
**The Role at a glance:**
We are looking to add an experienced, motivated event manager to our Constellation Culinary team in Philadelphia, PA. As an Event Manager, you will have the opportunity to plan, direct, and coordinate catered events within some of our premiere venues.
**What you'll be doing:**
+ Act as the primary point of contact for clients, venues, and vendors throughout the planning process, including on-site management during setup, execution, and breakdown.
+ Own event planning and execution after sales turnover, providing continued exceptional customer service to clients in finalizing event plans, and in a planning capacity in the development of Banquet Event Orders (BEOs), timelines, floorplans, and production details.
+ Develop clear and comprehensive Supervisor Packets and event paperwork for on-site staff, ensuring seamless communication and execution.
+ Coordinate with internal departments (sales, culinary, warehouse, and staffing) and external vendors to ensure all event needs, rentals, and services are secured and operational.
+ Support on-site captains by ensuring information is updated and accurate.
+ Identify potential risks and challenges, developing contingency and emergency plans to ensure smooth operations.
+ Lead client-facing production efforts, including site visits, walkthroughs, tastings, and operational planning.
+ Monitor and resolve any guest or client issues during events, escalating and communicating resolutions as necessary.
+ Conduct post-event evaluations, gather feedback, analyze outcomes, and identify opportunities for improvement.
+ Collaborate with leadership (Director of Catering, Catering Sales Managers and other departments) to address operational challenges and develop solutions.
+ Perform additional duties as assigned by the Director of Catering and Catering Sales Managers.
+ Stay current with industry trends, technologies, and best practices to deliver exceptional, competitive events.
**What we're looking for:**
_Must-haves:_
+ 2 years of catering/food-beverage and/or administrative/event experience
+ Very organized
+ Able to work independently and make the right decisions for the business
+ Basic PC knowledge and comprehension (Word & Excel)
+ Basic math knowledge and comprehension (addition, subtraction, multiplication, division, fractions, and percentages)
+ Excellent communication skills
+ Excellent staff management skills
_Nice-to-haves:_
+ Bachelor's Degree in Management
**Our Benefits & Salary:**
+ Medical (FT Employees)
+ Dental
+ Vision
+ Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
+ Discount Program
+ Commuter Benefits (Parking and Transit)
+ EAP
+ 401k
+ Sick Time
+ Holiday Pay (9 paid holidays)
+ Tuition Reimbursement (FT Employees)
+ Paid Time Off
**Salary:**
$70,000 -$75,000
#indeedelior
#LI-MA1
**About Constellation:**
From retail spaces to office buildings, Constellation provides high-quality business dining and catering experiences all over the United States. Constellation takes pride in building every meal around its goal of fostering connections through food and hospitality.
**About Elior North America:**
Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.
At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you've gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.
**Disclaimer:** This job description can be revised by management as needed.

**Work Location:**
Mount Laurel, New Jersey, United States of America
**Hours:**
40
**Pay Details:**
$86,840 - $139,360 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Financial Crimes & Fraud Mgmt
**Job Description:**
The Event & Incident Response Coordinator works with Fraud and Insider Threat professionals across Financial Crimes Management to assess processes for risk, produce thematic analyses, and provide insight, leadership and coaching to ensure adherence with policies and standards related to occurrences that meet escalation criteria.
_Schedule: Monday - Friday, Standard Business Hours EST_
**Depth & Scope:**
+ Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
+ Oversees a large team with functional diversity and complexity where activities involve multiple step transactions, multiple systems and jurisdictions, higher volumes and/or medium to high complexity
+ Work focus time horizon is generally medium to long term with moderate to high focus on strategic planning
+ Requires expert process management knowledge and the risk profile for team processes supported
+ Leads teams with multiple points of internal and external contact (may include direct contact with Customers)
+ May manage over a diverse geographic jurisdiction
+ Oversees management of team requiring workforce to decision on acceptable level of risk- Moderate to High risk potential (loss/reputational) for functional area
+ Acts as highest point of team escalation for resolution and provides direction to resolve issues or escalate
+ Involves regular contact with cross-functional teams across TD or external contacts and/or customers
**Education & Experience:**
+ Undergraduate degree required
+ 7+ years relevant experience
+ Advanced knowledge of the business goals/objectives being supported and the full suite of policies, programs, processes and systems
+ Knowledge of current and emerging competitor and market trends
+ Ability to contribute to strategic direction of the function and provide advice to senior leadership
+ Skilled in preparing and managing budgets and resource allocation
+ Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives
+ Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills
+ Knowledge of risk management environment, standards and regulations
+ Skilled in mentoring, coaching and performance management
+ Ability to exercise sound judgement in making decisions
+ Ability to communicate effectively in both oral and written form
+ Ability to work collaboratively and build relationships across teams and functions
+ Skilled in using software tools, methods and techniques
+ Skilled in using computer applications including MS Office
+ Ability to analyze, organize and prioritize work while meeting multiple deadlines
+ Ability to work successfully as a member of a team and independently
+ Ability to handle confidential information with discretion
**Preferred Qualifications:**
+ Ability to develop and nurture partnerships across multiple groups
+ End-to-end issue management experience
+ Problem-solving and creative thinking (curiosity, tenacity, honesty)
+ Project management / analytical experience
+ MS Office, (Teams must have). MS Project nice to have.
+ Clear and persuasive communication skills (verbal and written)
+ Financial Crimes related regulatory experience - Includes but not limited to KYC/AML, Reg E, Reg Z.
+ Detail oriented
+ Excellent time management and organizational skills
+ Works with a high sense of urgency
+ Effective risk management (recognizing risks and escalating timely)
+ Ability to work cross-functionally to gain consensus and meet deadlines.
+ Ability to juggle multiple priorities simultaneously
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

As a representative of the Guest Services Staff, you will be responsible for greeting guests and assisting them throughout the stadium, monitoring crowd behavior and taking steps to ensure that each guest has a positive experience at Subaru Park. The Guest Service Staff works hard to make sure our facility looks its best and our guests receive the assistance they need. All Guest Staff members work with the mindset of completing our mission of providing our Guests with the "highest quality sports and entertainment experience" possible.

This role pays an hourly rate of $14.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

•Greet all guests and welcome them to Subaru Park
•Be familiar with ticketing, seating locations, procedures and building policies
•Able to handle large groups of guests
•Maintain control of your assigned sections or area.
•Anticipate and correct any trouble situations in your area
•Know general building information and locations of various amenities
•Ensure areas are safe for patrons and staff.
•Monitor alcohol consumption and related issues
•Provide exceptional customer service to all patrons
•Perform other duties as assigned

Qualifications

•Available to work a variety of scheduled shifts, with a majority of shifts occurring over evenings and weekends
•Experience in customer service
•Ability to manage high stress situations
•Able to be on feet for long periods of time
•Ability to work outside in extreme weather conditions
•Must have a pleasant and outgoing personality
•Must be friendly, courteous and polite with a positive attitude

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people , improves our service , and raises our excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Position Overview

The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology.

Key Job Responsibilities

Revenue Generation

•Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology.

•Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through venue booking system, or other sources as assigned.

•Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.

•Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.

•Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.

Relationship Management

•Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.

•Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.

•Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.

•Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.

•Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.

Sales Accountability

•Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.

•Ensure all known opportunities are in CRM and completely accurate and updated at all times.

•See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.

•Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.

•Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.

Job Qualifications

•BS/BA or 1+ years of Encore or equivalent experience required

•1 year technology sales or hospitality experience preferred

•Prior sales experience in audiovisual is a plus

•Knowledge of hospitality industry and sales processes preferred

•Technical aptitude and computer proficiency required

•Strong written and verbal communication skills

Competencies (by Core Values)

Deliver World Class Service

•Hospitality

•Ownership

Do The Right Thing

•Demonstrates Self-Awareness

Drive Results

•Ensures Accountability

See The Big Picture

•Decision Quality

•Manages Complexity

Value People

•Collaborates

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (

Physical Requirements

Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•Sitting: 4-5 hours per day

•Standing: 2-3 hours per day

•Walking: 2-3 hours per day

•Stooping: 0-1 hour per day

•Crawling: 0-1 hour per day

•Kneeling: 0-1 hour per day

•Bending: 0-1 hour per day

•Reaching (above your head): 0-1 hour per day

•Climbing: 0-1 hour per day

•Grasping: 0-1 hour per day

Lifting Requirements

•0 - 15 lbs*: Occasionally

•16 - 50 lbs*: Occasionally

•51 - 100 lbs: Never

•Over 100 lbs: Never

Carrying Requirements

•0 - 15 lbs*: Occasionally

•16 - 50 lbs*: Occasionally

•51 - 100 lbs: Never

•Over 100 lbs: Never

Auditory/Visual Requirements

•Close Vision: Continuously

•Distance Vision: Continuously

•Color Vision: Continuously

•Peripheral Vision: Continuously

•Depth Perception: Continuously

Pushing/Pulling Requirements

•0 - 15 lbs*: Occasionally

•16 - 50 lbs*: Occasionally

•51 - 100 lbs*: Occasionally

•Over 100 lbs: Never

Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*

Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

**Position Overview**
The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology.
**Key Job Responsibilities**
_Revenue Generation_
- Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology.
- Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through venue booking system, or other sources as assigned.
- Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
- Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
- Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
_Relationship Management_
- Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
- Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
- Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
- Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
- Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
_Sales Accountability_
- Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
- Ensure all known opportunities are in CRM and completely accurate and updated at all times.
- See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
- Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
- Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
**Job Qualifications**
- BS/BA or 1+ years of Encore or equivalent experience required
- 1 year technology sales or hospitality experience preferred
- Prior sales experience in audiovisual is a plus
- Knowledge of hospitality industry and sales processes preferred
- Technical aptitude and computer proficiency required
- Strong written and verbal communication skills
**Competencies (by Core Values)**
_Deliver World Class Service_
- Hospitality
- Ownership
_Do The Right Thing_
- Demonstrates Self-Awareness
_Drive Results_
- Ensures Accountability
_See The Big Picture_
- Decision Quality
- Manages Complexity
_Value People_
- Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( Requirements**
Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Sitting: 4-5 hours per day
- Standing: 2-3 hours per day
- Walking: 2-3 hours per day
- Stooping: 0-1 hour per day
- Crawling: 0-1 hour per day
- Kneeling: 0-1 hour per day
- Bending: 0-1 hour per day
- Reaching (above your head): 0-1 hour per day
- Climbing: 0-1 hour per day
- Grasping: 0-1 hour per day
_Lifting Requirements_
- 0 - 15 lbs*: Occasionally
- 16 - 50 lbs*: Occasionally
- 51 - 100 lbs: Never
- Over 100 lbs: Never
_Carrying Requirements_
- 0 - 15 lbs*: Occasionally
- 16 - 50 lbs*: Occasionally
- 51 - 100 lbs: Never
- Over 100 lbs: Never
_Auditory/Visual Requirements_
- Close Vision: Continuously
- Distance Vision: Continuously
- Color Vision: Continuously
- Peripheral Vision: Continuously
- Depth Perception: Continuously
_Pushing/Pulling Requirements_
- 0 - 15 lbs*: Occasionally
- 16 - 50 lbs*: Occasionally
- 51 - 100 lbs*: Occasionally
- Over 100 lbs: Never
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Work Environment**
_Hotel_
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Salary Pay Range: $45,011.00 - $55,138.00
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
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All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.