254 Event Services jobs in the United States

Event Services Manager

Job Reference Number: 25798
Employment Type: Full-Time, Onsite
Segment: Dining & Events
Brand: Constellation
State: Pennsylvania (US-PA)

The Role at a glance:

We are seeking to add a motivated full time Event Team Captain for our Constellation Culinary Events Team in Philadelphia, PA. Reporting to the Regional Director of Service as Event Team Captain, you will have the opportunity to execute large scale events with event team employees while supporting the service department in training and administrative tasks. This role will be based out of our PA Commissary with travel throughout the CCG PA region executing events across various cultural units and off premise locations. The ideal candidate has 2-5 years events and catering experience with a focus on front of the house service and large event execution.

What you'll be doing:

• Support the development of Service models
• Perform as the Event Lead Captain at 3-4 Events weekly
• Oversee setup / breakdown of event
• Check in rentals & troubleshoot rental orders
• Monitor events to deliver profitable, high-level service
• Maintain and improve & implement SOP's
• Review event packets
• Conduct Staffing Evaluations
• Assist in recruiting, onboarding team members
• Monitor labor & bev controls

What we're looking for:

What we're looking for:

• Minimum 2 years Event / Banquet or Operations management experience in high volume and quality hotel, catering or hospitality establishment.
• Able to work flexible schedule to accommodate business levels- including nights and weekends.
• Prior event execution management experience required.
• Must be detail oriented and have a strong ability to multitask appropriate work.
• Must have proven organizational skills and be proactive and effective in problem solving.
• Working knowledge of Microsoft Word, Excel a must.
• Exceptional interpersonal, organizational and communication (verbal and written) skills.
• Ability to communicate effectively with associates, management, clients, and vendors when necessary.

Our Benefits & Salary

• Medical (FT Employees)
• Dental
• Vision
• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
• Discount Program
• Commuter Benefits (Parking and Transit)
• EAP
• 401k
• Sick Time
• Holiday Pay (9 paid holidays)
• Tuition Reimbursement (FT Employees)
• Paid Time Off

Salary:

$70,000 - $75,000

#indeedelior

#LI-MA1

About Constellation:

From retail spaces to office buildings, Constellation provides high-quality business dining and catering experiences all over the United States. Constellation takes pride in building every meal around its goal of fostering connections through food and hospitality.

About Elior North America:

Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience youve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Disclaimer: This job description can be revised by management as needed.

Additional Information Relocation Assistance Available

Job Number

Job Category Event Management

Location Gaylord Rockies Resort & Convention Center, 6700 North Gaylord Rockies Boulevard, Aurora, Colorado, United States, 80019VIEW ON MAP (

Schedule Full Time

Located Remotely? N

Position Type Management

Bonus Eligible: Y

Expiration Date: 10/15/2025

JOB SUMMARY

Assists in supervising team while personally assisting in the physical set up of the function rooms (e.g., tables, chairs, dance floors, podiums, etc.) and executing events based on requirements and standards. Assists in developing and directing team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Monitors and controls financial and administrative responsibilities including asset protection.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the event management, food and beverage, or related professional area.

CORE WORK ACTIVITIES

Supporting Event Services Operations

• Ensures Red Coat program is in place in accordance with Catering Event Service minimum standard.

• Delegates tasks to ensure room sets are “on time” and meet Event Service Standards.

• Manages departmental inventories and assets including par levels and maintenance of equipment.

• Projects supply needs for the department (e.g., pads, pens, candy jars, bottled water/water pitchers).

• Ensures candy rotation on all meeting room sets (if applicable).

• Establishes consistent standards for regular meeting room sets and VIP meeting room sets.

• Conducts function room inspections prior to each function to ensure the room is set according to specifications.

• Maintains cleanliness and sanitation standards in all banquet operation areas.

• Coordinates routine maintenance to ensure a quality meeting facility.

• Acts as a liaison between Banquets, Event Planning, Event Delivery teams and the group contact throughout the event.

• Coordinates the necessary departments to maintain the meeting room standards.

• Reviews the Diary weekly to ensure space maximization.

• Ensures function rooms are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements.

Providing Exceptional Customer Service

• Makes presence known to customer at all times.

• Stays available to solve problems and/or suggest alternatives to previous arrangements.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Sets service goals for event service supervisors and employees in order to achieve Event Planner satisfaction goals.

• Ensures employees understand expectations and parameters.

• Attends and participates in all pertinent meetings.

• Leads shifts and actively participates in the servicing of events.

• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.

• Conducts monthly department meetings with Event Service staff.

• Schedules employees to ensure shift coverage and meet business demands and productivity goals; critiques any variances.

The hourly pay range for this position is $27.50 to $33.17. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account, flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

The application deadline for this position is 29 days after the date of this posting, September 15, 2025.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Company Description

A treasured Austin landmark reimagined by internationally known designer Ken Fulk, Commodore Perry Estate will be a modern interpretation of a residential estate from eras past, where guests are invited to sit back, celebrate and be inspired with thoughtful conversation. The Estate will bring a new level of contemporary glamour and whimsical soul to the city in the form of a full service Hotel, private Mansion, Lutie's Restaurant, an over-sized outdoor pool, and exquisite outdoor and indoor event space. As a team member at Commodore Perry Estate, you will enjoy a sense of family like no other. We offer competitive compensation and benefits in a historical and fun working environment, where individuality is celebrated and dreaming big is encouraged.

Job Description

ROLE SUMMARY

Join our team as an Event Service Manager and become one of the authors of our story. As the Event Service Manager, you will be responsible for functioning as the guest liaison with the hotel operations team to execute successful events by detailing group and events sales bookings that maximize revenues and create up-sell opportunities.

KEY RESPONSIBILITIES

• Complete, review, and distribute Banquet Event Orders (BEOs) and Resumes for all assigned groups.
• Offer upgrade options to the guest, collect the contracted deposit(s) and obtain their client's signature(s) on the BEOs.
• Communicate group details and changes to all hotel departments. Communicate the client's needs and activities to ensure customer's expectations are met.

• In collaboration with the GM and DOS, conduct pre-convention meetings with guest and hotel staff as needed, to ensure each event is positioned to meet the guest's expectations, and post-convention meetings to gather feedback to recognize key associates, understand where improvements might be needed, and to inform the guest that they will be receiving a satisfaction survey.
• Monitor guest room block and blocked event space to ensure the group is meeting their contractual obligations. In conjunction with the Group Reservations Coordinator, initiate release of unused guestrooms and event space on cut-off date to allow re-sale of these rooms.
• Communicate with the guest if there is a risk of attrition charges due to low pickup.
• Oversee and administer the payment process, in conjunction with finance, to include securing payment of invoices and ensuring the accuracy of the entire process as it relates to guests' payment as stipulated in the sales contract.
• Maintain booking activities in Delphi to include documenting accurate communication between the guest, hotel staff, and the accounting department.
• Assist the Director of Sales and Director of Events with sales duties as needed including but not limited to site tours, selling catering events, etc.
• In conjunction with the Group Reservation Agent, ensure group clients can make reservations and count on the hotel for accurate and timely billing by completing the following tasks: build group masters in the brand system, set up billing and routing in the brand system, follow up with client on rooming lists and enter the names in the PMS, submit commission payments through the brand commission processing system, review group no shows and work with the front office to determine appropriate next steps, review VIP group reservations and confirm they are blocked in the correct room types.
• Active participation in BEO and Resume meetings, creating excitement around the upcoming groups and providing clarification on all questions
• Greet all clients upon arrival and make appropriate introductions to the Banquet Manager or Captain in charge of their event.
• Foster a strong relationship with the operations teams
• Any and all other duties as required

Qualifications

REQUIRED QUALIFICATIONS

• Minimum two (2) years of Event Sales experience or two (2) years in hotel Event Services, Banquet, Group Sales or an equivalent combination of education and experience.

PREFERRED QUALIFICATIONS

• Prior experience with the Group, and/or Social Event market segments
• Bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
• Experience at a luxury hospitality property

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

4100 Red River Holdings LLC is an Equal Opportunity Employer, M/F/D/V. 4100 Red River Holdings LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, 4100 Red River Holdings LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Event Services Assistant

Please see Special Instructions for more details.
*Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker's Compensation provisions.

However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions or designated as variable hour worker - i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan and will be notified of instructions.

*Special Notes Regarding Eligibility for the High Deductible Health Plan

• Temporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance
• Temporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance

Position Information

General Information
Position Number
STMP15

Working Title
Event Services Assistant

Division
Athletics

Department
Athletics Venues (Adm)

Work Unit
Student Activity Ctr and Venue Mgmt

Work Location
Barnhardt Student Activity Center

Vacancy Open To
All Candidates

Position Designation
Non-Student Temporary

Employment Type
Temporary - Full-time

Hours per week
40 Hours

Work Schedule
Monday - Friday; 8:00 am - 5:00 pm

The incumbent in this position is required to have a regularly flexible schedule to accommodate events schedule, including nights and weekends. Occasional holiday work required.

This position is designated as mandatory staff during adverse weather or emergency events and, when contacted to report to work, the employee is expected to reach the campus as quickly as possible using normal precautions as dictated by adverse weather conditions.

Pay Rate
$14.00/Hour

Minimum Experience/Education

• Recent or soon to be college graduates or graduate school level with a study emphasis in Sport Management, Public Facility Management, Event Management, or a related field.

Departmental Preferred Experience, Skills, Training/Education:

• Master's degree preferred.
• Experience working athletics, conferences, or events.
• Strong background in customer service, safety, and security.
• Knowledge of Microsoft Applications including Word, Excel.
• Well organized with the ability to prioritize and handle multiple assignments.
• Ability to work independently in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong organizational skills.
• Detail-oriented.

Duties and Responsibilities
Event Coordination: Assist with event planning and coordination that may include: commencements and graduations, concerts, meetings, student focused events, blood drives, fairs/festivals, and a variety of other special and rental events. This position will also provide event services and support for the Barnhardt Student Activity Center/Halton Arena including event support for the UNC Charlotte's Men's and Women's Basketball games and Women's Volleyball games.

Game Operations: Will also assist with game day operations and events for various other athletics venues including Jerry Richardson Stadium, Robert & Mariam Hayes Stadium, Sue M. Daughtridge Stadium, Irwin Belk Track and Field Center, Halton-Wagner Tennis Complex and Transamerica Field.

Event coverage will include but not limited to; event opening and closing responsibilities, assisting event personnel with various functions, and troubleshooting/problem-solving during events as required.

Other Work/Responsibilities
Facilities Services: Assist with administrative functions of the Facility Services Department, including budgeting, invoicing, cost control, equipment inventory, preventive maintenance, record controls, safety reports, event follow-up, and payroll functions.

Technical Services: Assist with administrative and daily technical support functions of the department, including sound systems, lighting, and audiovisual equipment, video presentation.

Building Services: Assist with administrative and daily supervision for the building services staff for the primary building cleaning as well as the set-up and equipment needs of the events for the facility. Assist with event setup, equipment, and operations for athletic facilities and events.

Maintenance Services: To assist and learn while working with our maintenance mechanics, to gain an understanding of how facility mechanical and HVAC systems work. Assist with our preventative maintenance programs as well as our safety inspections.

Event Assistants also assist with any special project(s) related to the management of athletics and public assembly facilities.

Necessary Licenses or Certifications

Proposed Hire Date
11/03/2025

Contact Information

Expected Length of Assignment
11 Months

Posting Open Date
10/06/2025

Posting Close Date

Special Notes to Applicants
*Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker's Compensation provisions.

However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions or designated as variable hour worker - i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan and will be notified of instructions.

*Special Notes Regarding Eligibility for the High Deductible Health Plan

• Temporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance
• Temporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. *
   How did you hear about this employment opportunity?
   • UNC Charlotte Website
   • HERC Job Board
   • Inside Higher Education
   • Circa (formerly known as Local JobNetwork)
   • Another Website
   • Agency Referral
   • Advertisement/Publication
   • Personal Referral
   • Other
   
   
   
   
2. Where did you learn about this posting?
   

   (Open Ended Question)

Applicant Documents

Required Documents

1. Contact Information for References
2. Resume / Curriculum Vitae
3. Cover Letter / Letter of Interest

Optional Documents

1. Other Document

Event Services Manager

Requisition ID



Category

Food and Beverage

Job Location

US-TX-Fort Worth

Property

The Crescent Hotel Fort Worth

Compensation Type

Yearly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Overview

The Events Services Manager at The Crescent Hotel, Fort Worth, is responsible for servicing events, including room blocks, social events, weddings, and corporate gatherings. This role is essential in ensuring seamless event execution and maintaining the highest service standards at the #1 hotel in Texas . Operating in a fast-paced luxury environment, the Events Manager acts as the primary liaison between clients and operational departments, ensuring flawless execution and an exceptional guest experience.

Responsibilities

Serve as the primary point of contact for event clients from the point of contract signing through event completion.
• Ensure all details for room blocks, social events, weddings, and corporate events are executed to the highest standards.
• Maintain open communication with clients, addressing inquiries and last-minute changes promptly.
• Collaborate with hotel departments including guest services, reservations, housekeeping, audio-visual, catering, accounting, and engineering to ensure smooth event execution.
• Manage the function book and adjust space allocation to maximize revenue potential.
• Work closely with the Food & Beverage team to develop and propose upscale menus tailored to client needs.
• Review and revise rooming lists, VIP lists, and event orders as necessary.
• Oversee event setups, ensuring all details align with client expectations and hotel standards.
• Provide on-site event support, ensuring seamless coordination between departments.
• Follow up with clients post-event to solicit feedback and generate repeat business opportunities.
• Maintain detailed records within the hotel's sales system, Salesforce/Delphi.
• Participate in hotel training programs and contribute to departmental meetings.
• Uphold the hotel's reputation as a premier luxury destination by maintaining impeccable service standards.

Qualifications

• Minimum of 2 years of progressive experience in event management within a hotel setting.
• Previous experience in a luxury hotel environment preferred.
• Bachelor's degree in Hotel Management, Event Management, or a related field is a plus.
• Certified Meeting Professional (CMP) certification is a plus.
• Strong proficiency in Windows, Microsoft Office Suite, and sales software (Salesforce/Delphi and SocialTables).
• Knowledge of food and beverage service, health department regulations, and liquor laws.
• Excellent communication, organizational, and problem-solving skills.
• Ability to multitask and perform effectively in a fast-paced, high-pressure environment.
• A proactive and detail-oriented approach to event planning and execution.
• Availability to work flexible hours, including evenings, weekends, and holidays, based on event schedules.

Join a dynamic team as an Event Services Manager at our brand-new hotel, which features 216 guestrooms and 20,000 square feet of versatile meeting space. Our ideal candidate brings at least 6 months of hotel experience, ideally in events or guest services. We value flexibility with working hours, including evenings and weekends, to meet our group's event needs. If you're skilled in sales, detail-oriented, and passionate about delivering exceptional experiences, we want to hear from you!

Shift Pattern: Monday-Friday, 8:00 AM-5:00 PM, with flexibility to adjust hours for assigned group meetings and events as needed.

Compensation: This is an hourly role with eligibility for bonuses.

The Benefits: We pride ourselves on supporting the wellbeing of all team members with innovative programs and benefits such as:

• Access to pay on demand through DailyPay
• Comprehensive Medical Insurance Coverage for you and your family
• Mental health resources through our Employee Assistance Program
• Exceptional Paid Time Off (PTO)
• Go Hilton travel program: Get 100 nights of discounted travel
• Parental leave for new parents
• Debt-Free Education: Access to various educational credentials through our partnership with Guild Education
• 401K plan and company match to secure your retirement
• Employee stock purchase program with a 15% discount on Hilton shares
• Opportunities for career growth and development
• Supportive Team Member Resource Groups
• Recognition and rewards programs

What will I be doing?

As the Event Manager, you will oversee event documentation and coordination with Sales, hotel departments, and clients to deliver outstanding service throughout all event phases. You will facilitate a seamless transition from sales to service and back to sales, while also identifying revenue-maximizing opportunities.

Your essential functions include:

• Selling and influencing internal and external clients for events accommodating 10-20 attendees
• Organizing, planning, and prioritizing tasks to meet goals
• Maintaining timely communication with clients via various channels
• Building and nurturing relationships with clients to meet and exceed expectations
• Understanding job systems, products, and processes
• Resolving conflicts and addressing complaints effectively
• Analyzing issues and providing appropriate solutions
• Ensuring high-quality service and guiding others to understand guest needs
• Participating in customer site inspections and assisting with the sales process
• Performing additional duties as necessary based on business needs
• Maintaining regular attendance

What are we looking for?

Minimum of 1 year of experience in hospitality at a managerial level is required. It’s advantageous if you have:

• Knowledge of hotel property management systems (Delphi.fdc)
• A relevant degree or professional certification in business development

We prioritize the values of Hospitality, Integrity, Leadership, Teamwork, Ownership, and a sense of urgency in our workplace culture.

What will it be like to work for us?

Join a leading global hospitality company dedicated to delivering exceptional guest experiences. Our amazing team members are integral to our mission of filling the earth with warmth and hospitality. Become part of our team and start creating remarkable experiences today!

**Additional Information** Relocation Assistance Available
**Job Number**
**Job Category** Event Management
**Location** Gaylord Rockies Resort & Convention Center, 6700 North Gaylord Rockies Boulevard, Aurora, Colorado, United States, 80019VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Bonus Eligible:** Y
**Expiration Date:** 10/15/2025
**JOB SUMMARY**
Assists in supervising team while personally assisting in the physical set up of the function rooms (e.g., tables, chairs, dance floors, podiums, etc.) and executing events based on requirements and standards. Assists in developing and directing team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Monitors and controls financial and administrative responsibilities including asset protection.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 3 years experience in the event management, food and beverage, or related professional area.
**CORE WORK ACTIVITIES**
**Supporting Event Services Operations**
- Ensures Red Coat program is in place in accordance with Catering Event Service minimum standard.
- Delegates tasks to ensure room sets are "on time" and meet Event Service Standards.
- Manages departmental inventories and assets including par levels and maintenance of equipment.
- Projects supply needs for the department (e.g., pads, pens, candy jars, bottled water/water pitchers).
- Ensures candy rotation on all meeting room sets (if applicable).
- Establishes consistent standards for regular meeting room sets and VIP meeting room sets.
- Conducts function room inspections prior to each function to ensure the room is set according to specifications.
- Maintains cleanliness and sanitation standards in all banquet operation areas.
- Coordinates routine maintenance to ensure a quality meeting facility.
- Acts as a liaison between Banquets, Event Planning, Event Delivery teams and the group contact throughout the event.
- Coordinates the necessary departments to maintain the meeting room standards.
- Reviews the Diary weekly to ensure space maximization.
- Ensures function rooms are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements.
**Providing Exceptional Customer Service**
- Makes presence known to customer at all times.
- Stays available to solve problems and/or suggest alternatives to previous arrangements.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds to and handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
**Conducting Human Resources Activities**
- Sets service goals for event service supervisors and employees in order to achieve Event Planner satisfaction goals.
- Ensures employees understand expectations and parameters.
- Attends and participates in all pertinent meetings.
- Leads shifts and actively participates in the servicing of events.
- Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
- Conducts monthly department meetings with Event Service staff.
- Schedules employees to ensure shift coverage and meet business demands and productivity goals; critiques any variances.
The hourly pay range for this position is $27.50 to $33.17. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account, flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
The application deadline for this position is 29 days after the date of this posting, September 15, 2025.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Description:**
**Role**
Effectively and proactively monitors the daily functions of the Banquets Department. This also includes working and communicating closely with all hotel departments and to ensure a successful and effective event resulting in a positive guest experience.
The Event Services Manager Responsibilities may include:
+ Supports and Manages the Banquet Department while working closely with the Food and Beverage Director and other hotel departments.
+ Supervise, Empower, Lead, Coach and Motivate the Banquet team including captains, food servers, and bartenders towards achieving exceptional guest service results and complete associate engagement
+ Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys. Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications
+ Responsible for proactively reviewing staffing and equipment needs
+ Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Sales/Events
+ Responsible for maintaining a high energy, positive, professional appearance
+ Responsible for developing innovative and creative décor for Banquet function space
+ Responsible for short and long term banquet functions in the front and back of the house
+ Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement.
+ Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions
+ Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
+ Ability to develop ideas for special events and holiday functions
**About Our Resort**
Nestled on 300 acres of historic ranch land, our resort offers a vibrant blend of relaxation and recreation. Featuring a 27-hole golf course, a five-acre water park, biking trails, and a luxurious spa, we provide diverse amenities for our valued guests. Hill Country resort provides 100,000 square feet of flexible, renovated indoor and unique outdoor spaces to choose from. Featuring an updated style of the meeting spaces with a blend of soothing hues, textures and classic patterns, the new design concept boasts a sophisticated aesthetic inspired by the surrounding landscape while paying homage to the resort's heritage. Join us in upholding our tradition of exceptional Texas hospitality!
**Why Join Us?**
At Hyatt, we prioritize creating a culture where colleagues feel like family. Since 1957, we've grown into one of the world's leading hospitality brands by valuing our people. We transform jobs into fulfilling careers, turning guest stays into unforgettable journeys, and fostering an environment where belonging and care thrive
**Qualifications:**
+ Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule
+ A true desire to understand and anticipate the needs of others in a fast-paced environment
+ Refined verbal and written communication skills
+ Must be proficient in general computer knowledge
+ Candidates should be extremely creative, innovative, detail oriented and organized
+ Hotel experience and a thorough understanding of all levels of banquet service
+ Previous experience as an Event Services Manager/Assistant preferred
+ Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service
**Benefits & Perks**
· Enjoy free meals in our colleague café
· Health, Dental and Vision Benefits
· Discounted & Complimentary Hotel Room Nights
· Retirement savings plan
· Excellent training and professional development
· Opportunities to work around the world with Hyatt Hotels and Resorts
· Tuition reimbursement, up to $1,000 a year!
**About the Hiring Process**
We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
**Proof of eligibility to work in the United States is required, as well as a completed background check**
**Primary Location:** US-TX-San Antonio
**Organization:** Hyatt Regency Hill Country Resort and Spa
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Banquets
**Req ID:** SAN
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

**Event Services Manager**
**Job Reference Number:** 25798
**Employment Type:** Full-Time **,** Onsite
**Segment:** Dining & Events
**Brand:** Constellation
**State:** Pennsylvania (US-PA)
**The Role at a glance:**
We are seeking to add a motivated full time Event Team Captain for our Constellation Culinary Events Team in Philadelphia, PA. Reporting to the Regional Director of Service as Event Team Captain, you will have the opportunity to execute large scale events with event team employees while supporting the service department in training and administrative tasks. This role will be based out of our PA Commissary with travel throughout the CCG PA region executing events across various cultural units and off premise locations. The ideal candidate has 2-5 years events and catering experience with a focus on front of the house service and large event execution.
**What you'll be doing:**
+ Support the development of Service models
+ Perform as the Event Lead Captain at 3-4 Events weekly
+ Oversee setup / breakdown of event
+ Check in rentals & troubleshoot rental orders
+ Monitor events to deliver profitable, high-level service
+ Maintain and improve & implement SOP's
+ Review event packets
+ Conduct Staffing Evaluations
+ Assist in recruiting, onboarding team members
+ Monitor labor & bev controls
**What we're looking for:**
**What we're looking for:**
+ Minimum 2 years Event / Banquet or Operations management experience in high volume and quality hotel, catering or hospitality establishment.
+ Able to work flexible schedule to accommodate business levels- including nights and weekends.
+ Prior event execution management experience required.
+ Must be detail oriented and have a strong ability to multitask appropriate work.
+ Must have proven organizational skills and be proactive and effective in problem solving.
+ Working knowledge of Microsoft Word, Excel a must.
+ Exceptional interpersonal, organizational and communication (verbal and written) skills.
+ Ability to communicate effectively with associates, management, clients, and vendors when necessary.
**Our Benefits & Salary**
+ Medical (FT Employees)
+ Dental
+ Vision
+ Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
+ Discount Program
+ Commuter Benefits (Parking and Transit)
+ EAP
+ 401k
+ Sick Time
+ Holiday Pay (9 paid holidays)
+ Tuition Reimbursement (FT Employees)
+ Paid Time Off
**Salary:**
$70,000 - $75,000
#indeedelior
#LI-MA1
**About Constellation:**
From retail spaces to office buildings, Constellation provides high-quality business dining and catering experiences all over the United States. Constellation takes pride in building every meal around its goal of fostering connections through food and hospitality.
**About Elior North America:**
Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.
At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you've gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.
**Disclaimer:** This job description can be revised by management as needed.