34 Dental Assistant jobs in San Francisco
Dental Hygienist
Posted 19 days ago
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Job Description
We are looking for an enthusiastic dental hygienist who loves building and maintaining positive relationships with patients to join our team!
Our team of dental hygienists perform a variety of preventative dental procedures as well as educate patients on oral hygiene. From routine cleanings to oral health education, you'll be instrumental in helping our patients achieve and maintain their best smiles. In addition to technical duties, the dental hygienist will play an important role in teaching patients appropriate oral hygiene techniques and offer counseling regarding good nutrition and its impact on oral health.
We are big on teamwork, so you’ll partner with the dentist(s) in your office to provide the best treatment for your patients. We believe in the value of talented people, and we aim to create an environment that engages you professionally. We also have a dedicated dental hygiene support team for coaching and mentorship for our dental hygienists.
We offer a comprehensive benefits program, exceptional growth and career advancement opportunities, excellent compensation, plus a lucrative incentive plan.
Here's a few reasons why dental hygienists love to work with us:
- You are in Control of your Schedule . As a dental hygienist with us, you work with the front office staff on how to best schedule your appointments. We want you to maximize your time with each patient and not feel rushed. In addition, you work with the dentist(s) and support staff in the office to build a robust recall program.
- We support your Career Development & Growth with opportunities in our company across various regions, including our corporate support team.
- We are an established organization with an Expert Clinical & Operations Leadership Team focused on giving our patients the best experience.
- Offices receive Corporate Support from departments including: Billing, Marketing, Call Center, Procurement, IT, Facilities, Human Resources, Legal, and more
Responsibilities
- Provide oral hygiene services including thorough and gentle prophylaxis, scaling, root planing, polish restorations, and application of cavity preventative agents such as fluorides and sealant applications
- Accurately chart a review of patient dental history and update as necessary, patient's periodontal health, record provided treatment, and handle patient records securely and in compliance with HIPAA regulations
- Provide assistance as directed by the dentist
- Administer local anesthetics, if allowed by dental practice act
Requirements
- A degree or certificate in hygiene from an accredited program and a valid state license
- CPR/BLS Certification
- Ability to manage time efficiently
- Excellent verbal skills to communicate professionally with patients and staff
- Ability to travel between locations preferred
Benefits for full time Dental Hygienists include
- Health Benefits - Medical, dental, and vision insurance, HSA & FSA plans
- Paid Time Off and Paid Holidays
- Pet Insurance with 24/7 telehealth line
- 401(k) program
- Company-Sponsored Continuing Education Events
- Employee Referral Program Bonuses
Western Dental Services, Inc. and all relevant affiliates (such as Brident Dental & Vital Smiles) are Equal Opportunity Employers.
Pediatric Registered Dental Assistant
Posted 357 days ago
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Job Description
Patient Care Technician
Posted today
Job Viewed
Job Description
Posting Date07/10/20251245 W Pacheco Blvd, Los Banos, California, 93635-8619, United States of AmericaPatient Care TechnicianNo Dialysis Experience Required Paid Training Provided DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center. You can make an exceptional difference in the lives of our patients and their families dealing with end-stage renal failure or chronic kidney disease. Do you desire to deliver care in an empathetic, compassionate way - the way you'd want your own care to be?If you haven't considered Nephrology before, read on as we think that you should.Joining DaVita as Patient Care Technician (PCT) is an exciting opportunity to jump start your career in the health care industry! With paid, extensive training, you will gain the skills needed to care for our patients and build a network of other health care professionals across the geography where you live. Once you have successfully completed training, you will join a holistic team of care professionals - including nurses, dietitian, social workers, and other experienced PCTs - to care for our patients. It's not a job, it's giving life and a career based on passion and purpose.DaVita - which is Italian for "giving life" - is working to provide quality service to patients, partners, and teammates. Our mission is to be the Provider, Partner, and Employer of Choice.Our PCTs also find DaVita professionally fulfilling. To help advance your career, we offer clear paths to higher levels of responsibility and compensation through our Clinical Ladders program. Through DaVita's Bridge to your Dreams program, teammates who have been in their role for six consecutive months and in good standing, are eligible to receive tuition assistance up front to pursue their dream of becoming a DaVita RN and getting their Associates Degree in Nursing. We also have dedicated training to become a Facility Administrator, and training to become a Regional Operations Director. Your success is driven by your performance and desire.What you can expect:Direct Patient Care. Spend the majority of your day in direct one-on-one patient care to provide safe, comfortable and hygienic dialysis treatment. Our PCTs care for up to 4 patients at a time.Our PCTs care for multiple patients.Technician Duties. To monitor patients before, during and after dialysis treatment including measuring and recording stats, patient observations, and hemodialysis machine setup. Please note you will have exposure to blood and needles.Continuous Improvement: We are consistently looking for ways to improve processes for our patients and teammates as we aim to build the greatest health care community the world has ever seen.Building long-term relationships with your patients who are suffering from end stage renal disease and are receiving treatment on average 3 times/week. You will also be responsible for educating patients on Kidney Dialysis related topics.Team. Cross functional team of clinicians including technicians, nurses, dietitians, social workers and leadership. PCTs work under the supervision of a RN.Schedule. Shifts can begin as early as 4:00 AM and can vary based on patient needs. Your expected shift will be shared during the interview processSome details about this position:No Dialysis experience is required.Training may take place in a facility or a training clinic with a class of new teammates other than your assigned home clinicPotential to float to various clinics during and after your trainingHours of work may vary during the training period; however, you will typically be working between 32-40 hours per week during trainingYou must be flexible on the final home clinic placement as it may be in a different location; there is also the potential to float to various clinics during and after your trainingYou must have a flexible schedule and be able to work Monday through Saturday mornings, evenings, weekends, and holidays. Requirements:Desire to enter the health care field to care for other people in needHigh school diploma or equivalentMust be comfortable working around blood and needlesMust be comfortable mixing acid or bicarbFlexibility and availability to work mornings, evenings, weekends and holidays as neededPhysical and mental ability to work long hours (some shifts are 12+ hours) on your feet so wear comfortable shoes! Our work ends when it's safe for our patients.Willingness to train and work across multiple clinics within the territory as needed.Health care experience a plus including: BONENT Certified, Certified Hemodialysis Technician (CHT), Certified Nursing Assistant (CNA), Certified Medical Assistant (CMA), or Phlebotomy certification.What We'll Provide:DaVita Rewards package connects teammates to what matters most including:Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash outSupport for you and your family: family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and morePaid training: DaVita offers all new dialysis teammates a robust, paid training program to help you learn the right dialysis skills. The training is a mix of classroom and hands on training.Reimbursement for your Certified Hemodialysis Technician (CHT) licensePreceptor University: Learn how to become teach future DaVita teammates clinical procedures and policiesOpportunity to grow personally and professionally. DaVita is committed to providing robust development opportunities including:DSSL & SPARK - Gives clinical teammates the chance to develop into supervisory and leadership skillsBridge to Your Dreams: Offers high-performing patient care technicians (PCTs) a path to becoming a registered nurse through fully funded tuition and career coaching.100+ CEU courses at no costGateway: A web-based application available to teammates for career planning, learning and training, and recognition. It allows you to access new courses and CE credits and explore career paths on your own time. It also has a newsfeed to keep you up to date on Village news and functions as a social platform to connect you to teammatesDaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our teammates to commit to improving patient health through clinical goal setting and quality improvement initiatives.Ready to make a difference in the lives of patients? Take the first step and apply now.#LI-EC3 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.This position will be open for a minimum of three days.Salary/ Wage Range$24.00 - $32.00 / hourFor location-specific minimum wage details, see the following link: DaVita.jobs/WageRatesCompensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
Patient Care Specialist
Posted 1 day ago
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Job Description
Join Joyous in our mission to revolutionize mental health care. As pioneers, we leverage very low dose (VLD) ketamine, AI-powered treatments, and advanced technologies to make mental health care effective, accessible, and affordable. With a team of nearly 120 professionals, we've transformed over 60,000 lives, leading a mental wellness revolution for a future where everyone can thrive. Working with us offers more than a job; it's a chance to be part of a life-saving mission that promotes health and compassion worldwide. You'll push mental health care boundaries with AI innovations, contributing to meaningful change and experiencing significant professional growth. At Joyous, we're creating lasting impacts, one life at a time.As part of the role, you will be in direct communication with our patients, assisting with administrative tasks and providing emotional support. In addition you will partner with our dedicated teams, including nurses, Joyous providers, and other cross-disciplinary teams to ensure a seamless and impactful patient experience. Through the cross-disciplinary experience you will get exposure to all facets of the company and have a more holistic understanding of how the company works as a whole.Our values of impact, compassion, joy, oneness, and care are the principles that guide every action we take. Joining Joyous means being part of a mission-driven team that believes in making a difference, one patient at a time. If you're passionate about driving change and eager to be part of a team that cares deeply about its work and each other, we would love to hear from you.Location: Onsite at our HQ in Foster City, CA (M-F 9:00am - 5:30pm PT)Responsibilities include:Patient Support: Provide compassionate and personalized support to individuals experiencing anxiety and depression, utilizing empathy and understanding in every interaction.Communication: Address patient inquiries and concerns through personalized communication channels such as text and email, ensuring responses are timely and empathetic.Conflict Resolution: Proactively manage and resolve patient disputes with a positive and solution-oriented approach, aiming to enhance patient satisfaction and trust.Administrative Assistance: Facilitate the scheduling of initial consultations, answer treatment-related inquiries, and assist with logistics including shipping, medication refills, and more.Interdepartmental Collaboration: Work closely with the Operations team, business partners, and internal departments to ensure seamless service delivery and operational efficiency.Education: Provide psychoeducation and medical information to patients, empowering them with knowledge about their conditions and treatment plans.Innovation and Improvement: Collaborate with the product team to identify and implement program enhancements and features that address patient needs.Process Optimization: Identify and implement opportunities for process and service improvements to elevate the patient experience.Pharmacy Liaison: Act as a bridge between patients and the pharmacy to swiftly address and resolve medication-related issues.Required Skills and Qualifications:Emotional Intelligence: Possess a high level of emotional intelligence, enabling empathetic and effective interactions with patients and colleagues.Communication Skills: Exhibit strong verbal and written communication skills, with the ability to convey complex information in an understandable manner.Technical Proficiency: Demonstrated ability to quickly learn and proficiently navigate Electronic Health Records (EHR) and Customer Relationship Management (CRM) systems.Team Collaboration: Strong collaborative skills, with the ability to work effectively within and across teams to achieve shared goals.Problem-Solving: Excellent problem-solving abilities, with a knack for identifying and implementing effective solutions in a timely manner.Attention to Detail: Demonstrates meticulous attention to detail to ensure the highest quality of in all aspects of patient careSF Bay Area Range$55,000-$60,000 USDWe are proud to offer the following benefits:Medical (HMO and PPO options), Dental, and Vision insurance401k + Match (4%)Commuter BenefitsFlexible Time OffPlus many in-office perks!Joyous is an equal opportunity employer and we value diversity at our company. We are committed to providing equal employment opportunities for all candidates regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable law.AGENCY AND THIRD PARTY RECRUITER NOTICE:Joyous does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. All candidates must be submitted via our Applicant Tracking System by approved Joyous vendors who have been expressly requested to make a submission by our Recruiting Team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Joyous Recruiting Team and such a candidate was submitted to the Joyous Recruiting Team via our Applicant Tracking System.
Patient Care Technician
Posted 1 day ago
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Job Description
Posting Date07/01/2025841 San Bruno Ave W, San Bruno, California, 94066-3443, United States of AmericaJoining DaVita as Patient Care Technician (PCT) is an exciting opportunity to jump start your career in the health care industry! With paid, extensive training, you will join a holistic team of care professionals - including nurses, dietitian, social workers, and other experienced PCTs and gain the skills needed to care for our patients and build a network of other health care professionals across the geography where you live. It's not a job, it's giving life and a career based on passion and purpose.To help advance your career, DaVita recently launched Clinical Ladders program for PCTs. This program empowers you to be in the driver's seat of your career. Since DaVita is a pay-for-performance company, these ladders come with the opportunity to develop and increase your earning potential at each point of your career.DaVita's Bridge to your Dreams program allows PCT teammates who have been in their role for six consecutive months and are in good standing, eligibility to receive tuition assistance up front to pursue their dream of becoming a DaVita RN and getting their associate degree in nursing. We also have dedicated training to become a Facility Administer, and training to become a Regional Operations Director. Your success is driven by your performance and desire!What you can expect:Direct Patient Care. Spend much of your day in direct one-on-one patient care to provide safe, comfortable and hygienic dialysis treatment. Our PCTs care for up to 4 patients at a time.Technician Duties. To monitor patients before, during and after dialysis treatment including measuring and recording stats, patient observations, and hemodialysis machine setup. Please note you will have exposure to blood and needles.Continuous Improvement: We are consistently looking for ways to improve processes for our patients and teammates as we aim to build the greatest health care community the world has ever seen.Building long-term relationships with your patients who are suffering from end stage renal disease and are receiving treatment on average 3 times/week. You will also be responsible for educating patients on Kidney Dialysis related topics.Team. Cross functional team of clinicians including technicians, nurses, dietitians, social workers and leadership. PCTs work under the supervision of a RN.Schedule. Shifts can begin as early as 3:30 am and can vary based on patient needs. Your expected shift will be shared during the interview processSome details about this position:Training may take place in a facility or a training clinic with a class of new teammates other than your assigned home clinicHours of work may vary during the training period; however, you will typically be working between 32-40 hours per week during trainingYou must be flexible on the final home clinic placement as it may be in a different location; there is also the potential to float to various clinics during and after your trainingYou must have a flexible schedule and be able to work mornings, evenings, weekends, and holidays.Requirements:Desire to enter the health care field to care for other people in needHigh school diploma or equivalentMust be comfortable working around blood and needlesMust be comfortable mixing acid or bicarbFlexibility and availability to work mornings, evenings, weekends, and holidays as neededPhysical and mental ability to work long hours (some shifts are 12+ hours) on your feet so wear comfortable shoes! Our work ends when it's safe for our patients.Willingness to train and work across multiple clinics within the territory as needed.Health care experience a plus including: BONENT Certified, Certified Hemodialysis Technician (CHT), Certified Nursing Assistant (CNA), Certified Medical Assistant (CMA), or Phlebotomy certification.Full vaccination against COVID-19 or a medical/religious exemption.What We'll Provide:More than just pay, our DaVita Rewards package connects teammates to what matters most including:Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash outSupport for you and your family: family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and morePaid training: DaVita offers all new dialysis teammates a robust, paid training program to help you learn the right dialysis skills. The training is a mix of classroom and hands on training.Reimbursement for your Certified Hemodialysis Technician (CHT) licensePreceptor University: Learn how to become teach future DaVita teammates clinical procedures and policiesOpportunity to grow personally and professionally. DaVita is committed to providing robust development opportunities including:DSSL & SPARK - Gives clinical teammates the chance to develop into supervisory and leadership skillsBridge to Your Dreams: Offers high-performing patient care technicians (PCTs) a path to becoming a registered nurse through fully funded tuition and career coaching.100+ CEU courses at no costGateway: A web-based application available to teammates for career planning, learning and training, and recognition. It allows you to access new courses and CE credits and explore career paths on your own time. It also has a newsfeed to keep you up to date on Village news and functions as a social platform to connect you to teammatesAt DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our nurses to commit to improving patient health through clinical goal setting and quality improvement initiatives.DaVita requires teammates to comply with Federal and State requirements related to vaccination against Covid-19. This includes being up to date with vaccinations or having a qualified exemption. For our teammates who work to support in-patient treatments in hospital or healthcare systems, there may be additional booster requirements prior to providing patient care services. Ready to make a difference in the lives of patients? Take the first step and apply now.DaVita is an equal opportunity employer - Vet and Disability. To learn more about what this means click here.#LI-SM3At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.This position will be open for a minimum of three days.Salary/ Wage Range$24.00 - $32.00 / hourFor location-specific minimum wage details, see the following link: DaVita.jobs/WageRatesCompensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
Patient Care Technician
Posted 1 day ago
Job Viewed
Job Description
Posting Date07/10/20252551 E Washington Blvd, Pasadena, California, 91107-1446, United States of AmericaDaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center. You can make an exceptional difference in the lives of our patients and their families dealing with end-stage renal failure or chronic kidney disease. Do you desire to deliver care in an empathetic, compassionate way - the way you'd want your own care to be?If you haven't considered Nephrology before, read on as we think that you should.Joining DaVita as Patient Care Technician (PCT) is an exciting opportunity to jump start your career in the health care industry! With paid, extensive training, you will gain the skills needed to care for our patients and build a network of other health care professionals across the geography where you live. Once you have successfully completed training, you will join a holistic team of care professionals - including nurses, dietitian, social workers, and other experienced PCTs - to care for our patients. It's not a job, it's giving life and a career based on passion and purpose.DaVita - which is Italian for "giving life" - is working to provide quality service to patients, partners, and teammates. Our mission is to be the Provider, Partner, and Employer of Choice.Our PCTs also find DaVita professionally fulfilling. To help advance your career, we offer clear paths to higher levels of responsibility and compensation through our Clinical Ladders program. Through DaVita's Bridge to your Dreams program, teammates who have been in their role for six consecutive months and in good standing, are eligible to receive tuition assistance up front to pursue their dream of becoming a DaVita RN and getting their Associates Degree in Nursing. We also have dedicated training to become a Facility Administrator, and training to become a Regional Operations Director. Your success is driven by your performance and desire.Some details about this position:No Dialysis experience is required.Training may take place in a facility or a training clinic other than your assigned home clinicPotential to float to various clinics during and after your trainingYou must have a flexible schedule and be able to work mornings, evenings, weekends, and holidaysWhat you can expect:Direct Patient Care. Spend the majority of your day in direct one-on-one patient care to provide safe, comfortable and hygienic dialysis treatment.Our PCTs care for multiple patients.Technician Duties. To monitor patients before, during and after dialysis treatment including measuring and recording stats, patient observations, and hemodialysis machine setup. Please note you will have exposure to blood and needles.Building long-term relationships with your patients who are suffering from end stage renal disease and are receiving treatment on average 3 times/week. You will also be responsible for educating patients on Kidney Dialysis related topics.Team. Cross functional team of clinicians including technicians, nurses, dietitians, social workers and leadership. PCTs work under the supervision of a RN.What we'll provide:DaVita Rewards package connects teammates to what matters most including:Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash outSupport for you and your family: family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave, pet insurance, and morePaid trainingRequirements:Desire to enter the health care field to care for other people in needHigh school diploma or equivalentMust be comfortable working around blood and needlesMust be comfortable mixing acid or bicarbPhysical and mental ability to work long hours (some shifts are 12+ hours) on your feet so wear comfortable shoes! Our work ends when it's safe for our patients.Willingness to train and work across multiple clinics within the territory as needed.Health care experience a plus including: BONENT Certified, Certified Hemodialysis Technician (CHT), Certified Nursing Assistant (CNA), Certified Medical Assistant (CMA), or Phlebotomy certification.DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our teammates to commit to improving patient health through clinical goal setting and quality improvement initiatives.Ready to make a difference in the lives of patients? Take the first step and apply now.#LI-VC1At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.This position will be open for a minimum of three days.Salary/ Wage Range$24.00 - $32.00 / hourFor location-specific minimum wage details, see the following link: DaVita.jobs/WageRatesCompensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
Patient Care Navigator
Posted today
Job Viewed
Job Description
The Patient Care Navigator provides telephonic and field-based case management services to clients enrolled in the CALAIM Enhanced Care Management and Community Support Program. This person is the main point of contact for clients. The Patient Care Navigator builds strong relationships with clients to stay engaged in medical care and adhere to their medications. Patient Care Navigators are committed to removing the client's barriers to care by identifying critical resources for clients, helping them navigate through health care services and systems, and promoting client health. They work closely with the Care Team, which may include doctors, nurses, and other clinical staff to support positive client health outcomes.
FLSA Status
Non-Exempt
Salary Range
$22.00 - $25.00 per hour
Reports To
Licensed Clinical Social Worker
Direct Reports
None
Location
San Francisco, CA
Travel
Up to 40%
Work Type
Regular
Schedule
Full Time
Position Description:
- Telephonic and field-based outreach to engage clients in our care management program.
- Establishes close relationships with and serves as a point of contact for clients.
- Deliver weekly or monthly health education and promote self-management to clients.
- Communicate with Care Team members (Care Coordinators, Community Health Worker, Primary Care Physicians and other health care providers) to facilitate client care.
- Observe, report, and assess client self-administration of medication.
- Identify resources for clients to overcome barriers to care, such as transportation, housing, and childcare arrangements.
- Remain aware of current services offered by service providers, such as mental health, housing, and employment assistance.
- Maintain strict confidentiality in accordance with agency policies.
- May meet with clients after primary care physician appointments to review and update care plan with the Care Coordinator
- Meet with Care Team (including, but not limited to, Care Coordinator, Community Health and primary care provider) to discuss client care issues and needs and facilitate client health care.
- Maintain documentation of all client encounters and complete reporting requirements according to organization standards
- Track client information, schedules, files, and forms in a confidential manner.
- Track client attendance at medical appointments and patient navigation sessions and initiate outreach and missed appointment procedures, as necessary.
- Attend and represent the organization at professional conferences, in-service trainings, and meetings at the request of or with the approval of supervisor.
- Interest in working with underserved, homeless populations.
- Physical demands associated with office work.
- 40% local travel
- Some evening work may be required.
- Minimum high school degree, some college education preferred.
- Strong understanding of cultural competency with the target population
- Bilingual (English/Spanish) preferred.
- Computer literacy desirable
- Commitment to the mission of care coordination
- Passionate, trustworthy, and empathetic when working with clients.
- Ability to build relationships with different types of people, including clients, organization members, and health care providers.
- Good communication and interpersonal skills and ability to speak concisely to clients and Care Team members.
- Organized with confidential client material and appointment tracking.
- Flexible and adaptable in response to changing client and health care providers' needs.
Benefits:
As a firm passionate about health care, we're deeply committed to the health and wellness of our own team members. We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities and a paid parental leave program. You can learn more about our benefits offerings here:
About COPE Health Solutions COPE Health Solutions is a national tech-enabled services firm powering success for health plans and for providers in risk arrangements. Our comprehensive NCQA certified population health management platform and highly experienced team brings deep expertise, experience, proven tools, and processes to improve financial performance and quality outcomes for all types of payers and providers. CHS de-risks the roadmap to advanced value-based payment and improves quality and financial performance for providers, health plans and self-insured employers. For more information, visit CopeHealthSolutions.com.
To Apply:
To apply for this position or for more information about COPE Health Solutions, visit us at
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Patient Care Navigator
Posted 1 day ago
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HCBA PATIENT CARE NAVIGATOR
The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, and promoting autonomy, quality of life and the ability of individuals to live in their communities.
The Position: Reporting to the Director of HCBA, the Patient Care Navigator performs as Home and Community-Based Care Based Alternatives (HCBA) department generalist and first point of contact. Independently performs assigned duties. Interacts with all levels within and outside the organization to release or receive information and handles issues within scope of the role. Requires extensive knowledge of related vendors operations; communicates directly with participants and facilitates appointments.
Pay rate range for the Patient Care Navigator at CEI is $22.96 - $34.43 per hr. Pay rate range based on market for the Patient Care Navigator position as well as experience, skills, abilities and work history.
Duties and Responsibilities:
- Acts as initial point of contact for all department calls and triages calls appropriately.
- Provides administrative support for non-PACE care coordination functions including printing/faxing/scanning of participant documents.
- Orders office supplies for HCBA.
- Manages ordering and installation of emergency alert system for participants.
- Initiates calls for clinical or administrative information as requested.
- Receives information and assures delivery to correct recipient.
- Sends clinical information as directed. Forwards incoming calls and or arranges call appointments as needed.
- Arranges for discharge transport, follow up internal and external appointments with associated transport.
- Receives SNF acceptance information and notifies case manager. Receives MD orders and assures distribution to appropriate parties. Communicates with SNF's regarding CEI transfer paperwork and appropriate actions to be taken. Confirms receipt of orders and arrival of participant at SNF.
- Open to best practice model suggestions. Offers input and complies with department standards of care and practice as well as quality improvement activities.
- Listens to and documents participant concerns and facilitates satisfactory resolution.
- Interfaces with participants for data collection, scheduling and care coordination needs.
- Performs other duties as needed to support the CCSC team and assist with provision of care coordination services.
- Associate degree or higher, and 3-5 years of progressively responsible experience related to health plan operations preferred
- Demonstrated excellent customer service and oral communication skills required
- Health plan experience with member coordination/communication and clerical management experience required (usually 3-5 years) preferred.
- Basic knowledge of PC's and related software required. Accuracy, productivity, dependability and good attendance is critical.
- Ability to perform duties in heavy workload environment.
The above job description is intended to communicate the general function of the mentioned position and by no means shall be considered an exhaustive or complete outline of the specific tasks and functions that will be required. CEI reserves the right to change job descriptions, site assignments, and or work hours as required by the needs of the program. All employees are expected to perform their duties within their ability as required by the job and/or as requested by management.
Center for Elders' Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a "capitation" healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. We are a growing company that offers stability and continues to thrive.