149 Property Management jobs in Alameda

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are seeking talented and driven property management professionals to join our dynamic team at JLL. We are responsible for overseeing a portfolio of commercial real estate assets, ensuring optimal performance and client satisfaction. This portfolio encompasses a diverse range of asset types, each presenting unique opportunities: Office: From high-rise corporate headquarters to suburban office parks, you'll manage spaces that drive business productivity. This involves optimizing workspace efficiency, implementing smart building technologies, and creating environments that attract and retain top-tier tenants. Retail: Whether it's enclosed malls, open-air shopping centers, or mixed-use developments, you'll be tasked with creating vibrant retail environments. This includes curating an optimal tenant mix, organizing promotional events, and adapting to the evolving landscape of brick-and-mortar retail. Industrial: With the growth of e-commerce and logistics, industrial property management is more crucial than ever. You may oversee warehouses, distribution centers, or manufacturing facilities, focusing on operational efficiency, safety compliance, and adapting spaces to meet the needs of modern supply chain operations. Experience Management (XM): This niche division of JLL Property Management focuses on hospitality-inspired services, including tenant engagement, amenity management, food and beverage solutions, fitness and wellness, as well as conference/event sales and marketing. JLL XM offers many exciting career paths where every day is unique, including community managers, concierges, event sales and marketing managers, account managers, and more. Across all these asset types, our property management roles will involve tailoring management strategies to meet the specific needs of each property and its stakeholders. You'll leverage JLL's global resources and innovative technologies to drive performance, while also staying attuned to local market dynamics and emerging trends in each sector. At JLL, you'll have the opportunity to develop a broad skill set, specialize in areas of interest, and grow your career in multiple directions within the commercial real estate industry. Estimated total compensation for this position: - per year The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data . Location: -Atlanta, GA, Denver, CO, Houston, TX, San Francisco, CA, Seattle, WA If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified. #J-18808-Ljbffr

If you're driven and seek a collaborative workplace that makes a difference, Fairfield might be the place for you. As a leader in the multifamily housing industry, we're passionate about creating exceptional apartment living. As we continue to grow, we're dedicated to investing in our people. Our culture is built on trust, support, and the drive to do great work. Whether you're launching your career or bringing years of experience, you'll find opportunities to make an impact, develop your skills, and be part of something bigger.

Come build your future with us!

The Strategic Initiatives Manager - Property Management will oversee and coordinate various projects within our multifamily housing portfolio. This role requires a blend of administrative and project management skills to ensure the successful execution of property management initiatives. In addition, this leader is responsible for evaluating technologies and recommending strategic shifts that enhance operational efficiency. The ideal candidate will work closely with the Executive Vice President of Property Management and Vice President of Strategic Operations to drive efficiency, improve processes, and achieve strategic goals.

Below is a snapshot of what this role is all about. While there is more to it, this is the core focus.

Project Management

• Plan, execute, and finalize property management-related projects according to strict deadlines and within budget.

• Manage multiple ongoing projects with varying timelines and complexities.

• Develop and maintain detailed project plans to monitor and track progress.

• Manage changes to project scope, schedule, and costs using appropriate verification techniques.

• Measure project performance using appropriate tools and techniques.

• Perform risk management to minimize project risks.

• Ensure all projects are delivered on time, within scope, and within budget.

• Report and escalate issues to senior leadership as needed.

• Create and maintain comprehensive project documentation.

Technology & Systems

• Evaluate current technology platforms used across property operations.

• Coordinate with IT and other departments to design and implement new tools and systems.

• Recommend improvements to enhance operational efficiency through technology.

• Oversee implementation of technology-related solutions to align with business goals.

• Optimize use of software and platforms used in property management.

Process Improvement

• Document and refine processes for key operational functions.

• Participate in assessments and initiatives focused on increasing efficiency and standardization.

• Support and coordinate internal process improvement projects and initiatives.

• Identify gaps and opportunities across systems, tools, and workflows.

Collaboration & Communication

• Coordinate internal resources and third parties/vendors for flawless project execution.

• Establish and maintain relationships with external vendors and service providers.

• Participate in focus groups and cross-functional committees to identify new solutions.

• Support the Executive Vice President of Property Management in strategic planning and communication of project outcomes.

• Facilitate meetings and maintain documentation to ensure alignment across stakeholders.

We're all about creating communities that people are proud to call home. Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture.

• Driven by Vision: We are a vertically integrated operator and investment manager in the multifamily sector with in-house development, construction, acquisition, and property and asset management services. As we continue to grow, we want you to grow with us.

• Career Growth & Learning : Fairfield values new ideas at every level. We offer training, coaching, and mentoring to help associates develop their careers and inspire them to create change for the better.

• Culture of Collaboration : Enjoy a professional, supportive environment where we work together to drive meaningful impact.

• A Company that Cares : We are proud to offer robust benefit packages with a focus on both quality of care and affordability. We offer competitive compensation plans, 401(k) matching, and paid time off, including sick days and volunteer time off (VTO) to support causes that matter to you.

Education & Certifications

• Bachelor's degree in business administration, Real Estate, Property Management, or a related field preferred.

• Project Management Professional (PMP) certification is preferred.

Experience

• Minimum of 5 years of experience in project management required

• Property management or real estate industry experience required.

• Proven experience managing multiple projects simultaneously.

• Experience working with cross-functional teams and managing stakeholder relationships.

• Experience with CRM and/or Property Management software required

Skills & Competencies

• Strong organizational and multitasking skills.

• Excellent verbal and written communication skills.

• Proficiency in project management software

• Ability to work independently and as part of a team.

• Strong problem-solving skills and attention to detail.

• Ability to manage multiple priorities in a fast-paced environment.

• Knowledge of property management principles and practices.

Ready to make an impact and take your career to the next level? Apply today!

#LI-JULIA

Estimated Rate of Pay:

$110,152.71 - $130,416.22

This position is exempt; the range above reflects annual salary.

The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:

• Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
• Matched 401(k)
• Medical, dental & vision insurance
• Flexible spending account
• Life insurance

* Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.

Job duties for this position include: work safely and cooperatively with others, including supervisors; adhere to performance standards despite stressful conditions; communicate effectively and respectfully to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations. Pursuant to the Los Angeles and San Diego County Fair Chance Ordinances, the California Fair Chance Act, and any other applicable law, we will consider for employment qualified applicants with arrest and conviction records.

Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

The Managing Director – Property Management manages client relationships, owner and tenant, acting as a trusted advisor and strategic thought leader to grow business relationships and portfolio revenues within a respective market. Ensures alignment with Americas Management Services offerings to maximize customer satisfaction and value creation and ensure excellence and consistency in operational delivery. Provides direction and oversight to management services teams of larger, more complex portfolios to positively contribute and comprehensively manage the fulfillment of our commitment to their respective clients.

Strategy

• Tracking and elevating within the Americas org notable market trends/client needs/pain points for opportunities for differentiated Hines service delivery innovation and continuous improvement.
• Ensures profitability of local portfolio and identifies areas of risk.

Service Delivery Execution

• Commitment to champion and implement Americas Management Services service delivery standards as directed by Head of Americas Management Services, Head of Americas Commercial Management Services, or the Head of U.S. West, including consistent business processes and enabling technology.

• Focus on firm/client environmental goals. Ensure asset level execution and business process compliance for environmental goals and strategies.

• Serve as SME for the San Francisco& Bay Area in Office, Industrial, Facilities Management & Mixed Use.

• Negotiate Management Agreements in coordination with Hines Legal (form), Hines Fund rate sheets (fees) and/or third-party clients.

• Maintain responsibility for the oversight of the development and execution of an Annual Business Plan and Operating Budget for each asset, to include asset profitability and fee revenue growth for the portfolio.

• Drive customer experience by delivering distinctive, innovative solutions.

• Demonstrate mastery of all aspects of Hines commercial business processes, resources and areas and ensure that all properties are properly managed and efficiently staffed.

• Understands, communicates, and ensures compliance with company standards, policies, and procedures by which Hines properties operate, and ensures that all aspects of property operations are being performed consistently with Hines operational standards to yield the highest level of service at costs competitive with the market.

• Identify innovative business practices to enhance service delivery, energy reduction, cost savings and personnel development.

Cross Functional Collaboration/One Hines

• Collaborate with Hines business leaders and various asset types to ensure consistency and support, while driving cross-functional scalability across the Americas.

• Demonstrate adaptability to new conditions and challenges, providing effective leadership to support Hines initiatives and guide team members.

• Facilitate communication between Management Services, Asset Management, Accounting, and local and market leadership to achieve an effective and efficient program.

• Maintains effective communication on significant matters with and between all functional areas of the team and local and market leadership, as well as within Hines Management Services leadership.

• Close coordination with Asset Management (by market and asset type). Close coordination with market Business Generators.

• Promote, support, and execute new business growth for development projects, acquisitions, and third-party management opportunities.

Business Development and Client Relations

• Develop and foster senior-level client relations as part of developing strategic plans that ultimately improve each asset, utilizing the full breadth of services and the broader capabilities of Hines for the benefit of every client.
• Develop and maintain ethical and professional relationships with employees, tenants, clients and contractors/vendors.
• Source and Support Business Development in coordination with Americas Biz Development / National Account and senior leadership.
• Serve as Relationship Executive for key, large scale Americas Management Services clients as identified by the Head of Americas Management Services, Head of Americas Commercial Management Services or Head of U.S. West.
• Expand Hines management services business with prospective and existing clients.
• Represent the firm in select community or business organizations and industry groups.

Leadership/People Management

• Supervise Property Managers across the portfolio as assigned; may also have operational responsibilities at an assigned asset.
• Provide inspirational leadership championing the differentiated Hines brand, culture and standards.
• Supervise the training and development program for operational personnel.
• Responsible for staffing and personnel assignments of all management services positions in conjunction Engineering leadership.

Minimum Requirement include:

• Bachelor’s degree from an accredited institution preferred or equivalent years of direct experience required.

• Master’s degree preferred.

• Elevated skillset in challenging client relationship situations, management agreement negotiations and business development including strong knowledge and ability to clearly communicate with current/prospective clients Hines’ differentiated service delivery based on their need to drive alpha creation.

• Ability to work effectively in an environment of ambiguity and take ownership for the process and result.

• Manages in a diverse and dynamic environment with cross functional responsibilities.

• Demonstrated track record in the development & implementation of strategic plans.

• Empowers team members.

• Be decisive.

• Exceptional leadership traits with a focus on integrity and communication.

• Exceptional collaboration skills.

• Effectively listens.

• Prioritizes open communication and actively seek feedback.

• Possesses strong communication skills.

• Consultative skills and ability to prioritize.

• Interprets and manages risk and delivers results.

• Maintains a high level of personal credibility and accountability, relationship management, networking, collaboration, and interpersonal skills.

• Use olfactory, auditory, and visual senses to inspect properties and detect emergency alarms.

• On occasion, perform physical inspections of the property, which may include climbing up and down stairs or accessing restrictive openings.

• Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management before/during/after natural disasters.

• Frequent travel including between properties and work outside of normal business hours as business needs require.

• Compensation: $280,000 - $50,000

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans 93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

The Managing Director – Property Management manages client relationships, owner and tenant, acting as a trusted advisor and strategic thought leader to grow business relationships and portfolio revenues within a respective market. Ensures alignment with Americas Management Services offerings to maximize customer satisfaction and value creation and ensure excellence and consistency in operational delivery. Provides direction and oversight to management services teams of larger, more complex portfolios to positively contribute and comprehensively manage the fulfillment of our commitment to their respective clients.

Strategy

• Tracking and elevating within the Americas org notable market trends/client needs/pain points for opportunities for differentiated Hines service delivery innovation and continuous improvement.
• Ensures profitability of local portfolio and identifies areas of risk.

Service Delivery Execution

• Commitment to champion and implement Americas Management Services service delivery standards as directed by Head of Americas Management Services, Head of Americas Commercial Management Services, or the Head of U.S. West, including consistent business processes and enabling technology.
• Focus on firm/client environmental goals. Ensure asset level execution and business process compliance for environmental goals and strategies.
• Serve as SME for the San Francisco& Bay Area in Office, Industrial, Facilities Management & Mixed Use.
• Negotiate Management Agreements in coordination with Hines Legal (form), Hines Fund rate sheets (fees) and/or third-party clients.
• Maintain responsibility for the oversight of the development and execution of an Annual Business Plan and Operating Budget for each asset, to include asset profitability and fee revenue growth for the portfolio.
• Drive customer experience by delivering distinctive, innovative solutions.
• Demonstrate mastery of all aspects of Hines commercial business processes, resources and areas and ensure that all properties are properly managed and efficiently staffed.
• Understands, communicates, and ensures compliance with company standards, policies, and procedures by which Hines properties operate, and ensures that all aspects of property operations are being performed consistently with Hines operational standards to yield the highest level of service at costs competitive with the market.
• Identify innovative business practices to enhance service delivery, energy reduction, cost savings and personnel development.

Cross Functional Collaboration/One Hines

• Collaborate with Hines business leaders and various asset types to ensure consistency and support, while driving cross-functional scalability across the Americas.
• Demonstrate adaptability to new conditions and challenges, providing effective leadership to support Hines initiatives and guide team members.
• Facilitate communication between Management Services, Asset Management, Accounting, and local and market leadership to achieve an effective and efficient program.
• Maintains effective communication on significant matters with and between all functional areas of the team and local and market leadership, as well as within Hines Management Services leadership.
• Close coordination with Asset Management (by market and asset type). Close coordination with market Business Generators.
• Promote, support, and execute new business growth for development projects, acquisitions, and third-party management opportunities.

Business Development and Client Relations

• Develop and foster senior-level client relations as part of developing strategic plans that ultimately improve each asset, utilizing the full breadth of services and the broader capabilities of Hines for the benefit of every client.
• Develop and maintain ethical and professional relationships with employees, tenants, clients and contractors/vendors.
• Source and Support Business Development in coordination with Americas Biz Development / National Account and senior leadership.
• Serve as Relationship Executive for key, large scale Americas Management Services clients as identified by the Head of Americas Management Services, Head of Americas Commercial Management Services or Head of U.S. West.
• Expand Hines management services business with prospective and existing clients.
• Represent the firm in select community or business organizations and industry groups.

Leadership/People Management

• Supervise Property Managers across the portfolio as assigned; may also have operational responsibilities at an assigned asset.
• Provide inspirational leadership championing the differentiated Hines brand, culture and standards.
• Supervise the training and development program for operational personnel.
• Responsible for staffing and personnel assignments of all management services positions in conjunction with Engineering leadership.

Minimum Requirement include:

• Bachelor’s degree from an accredited institution preferred or equivalent years of direct experience required.
• Master’s degree preferred.
• Elevated skillset in challenging client relationship situations, management agreement negotiations and business development including strong knowledge and ability to clearly communicate with current/prospective clients Hines’ differentiated service delivery based on their need to drive alpha creation.
• Ability to work effectively in an environment of ambiguity and take ownership for the process and result.
• Manages in a diverse and dynamic environment with cross functional responsibilities.
• Demonstrated track record in the development & implementation of strategic plans.
• Empowers team members.
• Be decisive.
• Exceptional leadership traits with a focus on integrity and communication.
• Exceptional collaboration skills.
• Effectively listens.
• Prioritizes open communication and actively seek feedback.
• Possesses strong communication skills.
• Consultative skills and ability to prioritize.
• Interprets and manages risk and delivers results.
• Maintains a high level of personal credibility and accountability, relationship management, networking, collaboration, and interpersonal skills.
• Use olfactory, auditory, and visual senses to inspect properties and detect emergency alarms.
• On occasion, perform physical inspections of the property, which may include climbing up and down stairs or accessing restrictive openings.
• Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management before/during/after natural disasters.
• Frequent travel including between properties and work outside of normal business hours as business needs require.

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

The Managing Director – Property Management manages client relationships, owner and tenant, acting as a trusted advisor and strategic thought leader to grow business relationships and portfolio revenues within a respective market. Ensures alignment with Americas Management Services offerings to maximize customer satisfaction and value creation and ensure excellence and consistency in operational delivery. Provides direction and oversight to management services teams of larger, more complex portfolios to positively contribute and comprehensively manage the fulfillment of our commitment to their respective clients.

Strategy

• Tracking and elevating within the Americas org notable market trends/client needs/pain points for opportunities for differentiated Hines service delivery innovation and continuous improvement.
• Ensures profitability of local portfolio and identifies areas of risk.

Service Delivery Execution

• Commitment to champion and implement Americas Management Services service delivery standards as directed by Head of Americas Management Services, Head of Americas Commercial Management Services, or the Head of U.S. West, including consistent business processes and enabling technology.
• Focus on firm/client environmental goals. Ensure asset level execution and business process compliance for environmental goals and strategies.
• Serve as SME for the San Francisco & Bay Area in Office, Industrial, Facilities Management & Mixed Use.
• Negotiate Management Agreements in coordination with Hines Legal (form), Hines Fund rate sheets (fees) and/or third-party clients.
• Maintain responsibility for the oversight of the development and execution of an Annual Business Plan and Operating Budget for each asset, to include asset profitability and fee revenue growth for the portfolio.
• Drive customer experience by delivering distinctive, innovative solutions.
• Demonstrate mastery of all aspects of Hines commercial business processes, resources and areas and ensure that all properties are properly managed and efficiently staffed.
• Understands, communicates, and ensures compliance with company standards, policies, and procedures by which Hines properties operate, and ensures that all aspects of property operations are being performed consistently with Hines operational standards to yield the highest level of service at costs competitive with the market.
• Identify innovative business practices to enhance service delivery, energy reduction, cost savings and personnel development.

Cross Functional Collaboration/One Hines

• Collaborate with Hines business leaders and various asset types to ensure consistency and support, while driving cross-functional scalability across the Americas.
• Demonstrate adaptability to new conditions and challenges, providing effective leadership to support Hines initiatives and guide team members.
• Facilitate communication between Management Services, Asset Management, Accounting, and local and market leadership to achieve an effective and efficient program.
• Maintains effective communication on significant matters with and between all functional areas of the team and local and market leadership, as well as within Hines Management Services leadership.
• Close coordination with Asset Management (by market and asset type). Close coordination with market Business Generators.
• Promote, support, and execute new business growth for development projects, acquisitions, and third-party management opportunities.

Business Development and Client Relations

• Develop and foster senior-level client relations as part of developing strategic plans that ultimately improve each asset, utilizing the full breadth of services and the broader capabilities of Hines for the benefit of every client.
• Develop and maintain ethical and professional relationships with employees, tenants, clients and contractors/vendors.
• Source and Support Business Development in coordination with Americas Biz Development / National Account and senior leadership.
• Serve as Relationship Executive for key, large scale Americas Management Services clients as identified by the Head of Americas Management Services, Head of Americas Commercial Management Services or Head of U.S. West.
• Expand Hines management services business with prospective and existing clients.
• Represent the firm in select community or business organizations and industry groups.

Leadership/People Management

• Supervise Property Managers across the portfolio as assigned; may also have operational responsibilities at an assigned asset.
• Provide inspirational leadership championing the differentiated Hines brand, culture and standards.
• Supervise the training and development program for operational personnel.
• Responsible for staffing and personnel assignments of all management services positions in conjunction Engineering leadership.

Minimum Requirement include:

• Bachelor’s degree from an accredited institution preferred or equivalent years of direct experience required.
• Master’s degree preferred.
• Elevated skillset in challenging client relationship situations, management agreement negotiations and business development including strong knowledge and ability to clearly communicate with current/prospective clients Hines’ differentiated service delivery based on their need to drive alpha creation.
• Ability to work effectively in an environment of ambiguity and take ownership for the process and result.
• Manages in a diverse and dynamic environment with cross functional responsibilities.
• Demonstrated track record in the development & implementation of strategic plans.
• Empowers team members.
• Be decisive.
• Exceptional leadership traits with a focus on integrity and communication.
• Exceptional collaboration skills.
• Effectively listens.
• Prioritizes open communication and actively seeks feedback.
• Possesses strong communication skills.
• Consultative skills and ability to prioritize.
• Interprets and manages risk and delivers results.
• Maintains a high level of personal credibility and accountability, relationship management, networking, collaboration, and interpersonal skills.
• Use olfactory, auditory, and visual senses to inspect properties and detect emergency alarms.
• On occasion, perform physical inspections of the property, which may include climbing up and down stairs or accessing restrictive openings.
• Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management before/during/after natural disasters.
• Frequent travel including between properties and work outside of normal business hours as business needs require.
• Compensation: $280,000 - $50,000

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our belief that real estate is fundamentally about people. Our diverse portfolio spans 93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.

18 hours ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by RedAwning. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $68,640.00/yr - $0,000.00/yr Direct message the job poster from RedAwning Customer Success, Revenue Optimization & Operations Leader About RedAwning RedAwning is the leading hospitality platform for short-term rentals, offering the only end-to-end solution for property owners and managers to maximize bookings and revenue with less effort. With a network representing the largest collection of vacation properties globally, RedAwning provides comprehensive services including marketing, distribution, reservation support, and technology solutions to enhance the vacation rental experience for both hosts and guests. We are a small but mighty team, combining our talents from across the globe. RedAwning's headquarters are located in downtown Petaluma, where our Bay Area based team comes together one day a week to collaborate in-person. We connect our entire team, including remote team members, through Google Meet and occasional travel opportunities. No matter where we are, we're united in our mission to take the headache out of managing and booking short-term vacation rentals. Position Summary As a Revenue Account Manager at RedAwning, you will be the strategic partner for a portfolio of vacation rental homeowners. Your primary focus will be to drive revenue growth by implementing RedAwning's performance playbook, optimizing property listings across various channels, and collaborating with homeowners to achieve their individual goals. This role requires a blend of analytical prowess, customer relationship management, and cross-functional coordination to ensure homeowner satisfaction and portfolio expansion. Key Responsibilities Revenue Optimization: Implement RedAwning’s performance strategies to maximize revenue for assigned vacation rental properties. Make data-driven decisions regarding pricing, availability, and listing enhancements across all distribution channels. Homeowner Collaboration: Serve as the primary point of contact for homeowners revenue goals, understanding their goals and providing regular updates on performance metrics. Offer insights and recommendations to align property performance with homeowner objectives. Issue Resolution: Address and delegate escalated concerns to appropriate internal teams (e.g., Guest Services, Host Support, Resolution Team, to ensure timely follow-up with homeowners to confirm resolution and satisfaction. Experience Enhancement: Strive to provide exceptional service to homeowners, aiming to improve Net Promoter Scores (NPS) and reduce homeowner churn by fostering trust and demonstrating value. Portfolio Growth Support: Assist homeowners interested in expanding their property portfolio by providing guidance on listing additional properties and leveraging RedAwning’s tools and services for seamless onboarding. Qualifications Experience: Minimum of 2 years in account management, revenue management, or a related role within the vacation rental, hospitality, or property management sectors. Analytical Skills: Proficient in interpreting performance data and utilizing insights to drive revenue-enhancing decisions. Communication: Excellent verbal and written communication skills, with the ability to build strong relationships with homeowners and internal teams. Customer Focus: Demonstrated commitment to delivering outstanding customer service and enhancing client satisfaction. Technical Proficiency: Familiarity with property management systems and distribution platforms is a plus. Preferred Qualifications Industry Knowledge: Understanding of the vacation rental market dynamics and distribution channels. Tools & Platforms: Experience with revenue management tools, on-line travel agents, and other travel industry platforms Education: Bachelor's degree in Hospitality Management, Business, or a related field. Why Join RedAwning? Innovative Environment: Be part of a forward-thinking company revolutionizing the vacation rental industry. Growth Opportunities: Access to professional development and career advancement within a rapidly growing organization. To Apply: Please submit your resume and a cover letter detailing your relevant experience and interest in the Revenue Account Manager role at RedAwning. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Travel Arrangements Referrals increase your chances of interviewing at RedAwning by 2x Sign in to set job alerts for “Account Manager” roles. Sales Operations Associate - Strategic Accounts, LinkedIn Marketing Solutions Senior Innovation Manager, Acquisition and Engagement San Francisco Bay Area $125,000 00- 165,000.00 21 hours ago Client Account Executive, Mid-Market (Goods) San Francisco Bay Area 110,000.00- 160,000.00 18 hours ago San Francisco Bay Area 65,000.00- 80,000.00 17 hours ago San Francisco Bay Area 300,000.00- 350,000.00 18 hours ago Sunnyvale, CA 180,000.00- 220,000.00 18 hours ago Opportunity to Cash Business Process Manager We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

GreenTree Property Management, a Veritas Investments company, is seeking experienced housekeeping professionals to join our team.

JOB SUMMARY

This position reports directly to the Maintenance Manager. They will support the paint and clean operation by performing any combination of cleaning duties. Cleaners will work in a team, entering vacant apartments after construction to perform a thorough clean of the unit, thus preparing the apartment for leasing. The position is full-time, non-exempt.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Thoroughly deep cleans kitchen, bathrooms, bedrooms, living rooms and all other areas inside of apartments

Moves appliances, cabinets, furniture and other equipment to clean areas

Remove stains from such surfaces as counters, rugs, drapes, walls, and floors using cleaning solutions

Sometimes using ladders, dusts and washes walls, ceilings and blinds, cleans above cabinets, dusts and polishes light fixtures

Sweeps, vacuums, mops, scrubs, waxes and polishes floors

Assists in the cleaning inventory and storage organization

Works with supervisors to record areas requiring maintenance and/or cleaning

Dust and wipe down staged or furnished units

Prepares units for make ready’s and move in’s

Completes all other requests and duties as assigned by your Supervisor

Maintain communication with Lead Technicians, Schedulers and Maintenance Manager

SKILLS AND ABILITIES

Work experience in a maintenance, service and/or housekeeping industry preferred

Demonstrate competence to assess priorities and manage a variety of activities in time-sensitive situations

Professional approach

Ability to handle moderate exposure to unusual elements such as extreme temperatures, dirt, dust, fumes and/or loud noises

Effective communication and interpersonal skills

Accurate record keeping and reporting needed

Knowledge and understanding of the methods, practices, tools, and materials used to perform job duties

Work environment may involve some exposure to hazards or physical risks, which require following safety procedures

Frequent ascending and descending stairs

QUALIFICATIONS

High school diploma, GED or equivalent work experience preferred

2 years of experience in housekeeping preferred

Requires handling objects weighing up to 25 or more pounds and standing or walking for more than six (6) hours a day

HOURLY COMPENSATION

$23/hr

$0 - 25 an hour

ABOUT VERITAS INVESTMENTS: Veritas Investments, Inc. is an experienced real estate investment manager that specializes in operating mixed-use multifamily and retail properties in the San Francisco Bay Area.

The company offers institutional and individual investors a vertically-integrated platform and a clearly defined investment strategy that focuses on acquiring classic, often architecturally distinctive properties in the area's most iconic neighborhoods, and then enhancing their income and value through building and management improvements. The company holds a track record for moving quickly on opportunities, executing efficiently on strategy, and delivering superior financial performance to investors while giving back to the community.

DON’T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Veritas Investments, we are proud to be an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Veritas Investments we are dedicated to building a diverse, inclusive, and authentic workplace and celebrate authenticity, so if you are excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Veritas Investments is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants for employment will receive consideration for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Veritas Investments is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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