Pharmacy Customer Service Associate

60047 Lake Zurich, Illinois Walgreens

Posted 27 days ago

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Job Description

Job Description

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
  • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
External Basic Qualifications
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred Qualifications
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
  • Prefer good computer skills.
  • Prefer the knowledge of store inventory control.
  • Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
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Pharmacy Technician

60079 Waukegan, Illinois UnitedHealth Group

Posted today

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Job Description

**"A Day in the Life" video ( with Genoa Healthcare.** A career with Genoa Healthcare means you are part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and can follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care.
Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start **Caring. Connecting. Growing together.**
We seek a **Pharmacy Technician** to support all functions of the Genoa mental health pharmacy, primarily through dispensing medical prescriptions, and performing necessary clerical duties while under the direct supervision of a registered pharmacist.
**Hours:** **Monday - Friday 8:30am - 5pm (Lunch 12pm - 12:30pm)**
**Location:** 3010 Grand Avenue, Room 1104, Waukegan, IL, 60085
**Primary Responsibilities:**
+ Provide exceptional customer service to all consumers and members of the clinic staff
+ Fills prescription orders and makes them available for verification under direct supervision of the registered pharmacist
+ Orders, receives, and stores incoming pharmacy supplies
+ Receives and processes wholesaler medication orders
+ Verifies medication stock and enters data in computer to maintain inventory records
+ Works with the Pharmacist to assist in the pharmacy functions and keeping the pharmacy in compliance with all federal and state requirements
+ Performs various clerical duties relating to the department
+ Communicates with strong professional verbal and written communication skills
+ Other duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Active and unrestricted Pharmacy Technician license in the state of Illinois
+ Access to reliable transportation & valid US driver's license
**Preferred Qualifications:**
+ National Pharmacy Technician Certification
+ 6+ months of Pharmacy Technician experience
+ Bilingual in English and Spanish
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO #RED
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Pharmacy Technician

60684 Chicago, Illinois CVS Health

Posted today

Job Viewed

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Job Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Job Purpose and Summary:**
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager.
A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to:
+ Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
+ Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
+ Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems
+ Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
+ Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
+ Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business
+ Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security
+ Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities:
+ Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
+ Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions
+ Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements
+ Reviewing and collecting patient information; tracking and documenting for each applicable patient
+ Monitoring and managing vaccine supplies
**Required Qualifications:**
+ Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
+ If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
+ If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
+ State-level licensure and national certification requirements vary by state
**Essential Functions:**
+ Regular and predictable attendance, including nights and weekends
+ Ability to complete required training within designated timeframe
+ Attention and Focus:
+ Ability to concentrate on a task over a period of time
+ Ability to pivot quickly from one task to another to meet patient and business needs
+ Ability to confirm prescription information and label accuracy, ensuring patient safety
+ Customer Service and Team Orientation:
+ Actively look for ways to help people, and do so in a friendly manner
+ Notice and understand patients' reactions, and respond appropriately
+ Communication Skills:
+ Use and understand verbal and written communication to interact with patients and colleagues
+ Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
+ Mathematical Reasoning:
+ Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription
+ Problem Resolution:
+ Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
+ Physical Demands:
+ Be mobile and remain upright for extended periods of time
+ Lift, scan, and bag items
+ Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
+ Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
+ Extend hand(s) and arm(s) multiple directions to place, move, or lift items
+ Control precision; quickly adjust machines to exact positions
+ Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
+ Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
+ Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.
+ Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
+ Have the ability to receive detailed information through oral communication
+ Any additional tasks as directed by Supervisor or Manager
**Preferred Qualifications:**
+ 1-3 years previous experience as a Pharmacy Technician
+ Previous experience in a pharmacy, retail, medical, or customer service setting
+ Ability to work in the home store, and across the market in other locations, to meet business needs
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$16.55 - $16.55
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 10/18/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Pharmacy Technician

60077 Skokie, Illinois CVS Health

Posted today

Job Viewed

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Job Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Job Purpose and Summary:**
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager.
A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to:
+ Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
+ Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
+ Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems
+ Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
+ Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
+ Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business
+ Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security
+ Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities:
+ Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
+ Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions
+ Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements
+ Reviewing and collecting patient information; tracking and documenting for each applicable patient
+ Monitoring and managing vaccine supplies
**Required Qualifications:**
+ Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
+ If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
+ If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
+ State-level licensure and national certification requirements vary by state
**Essential Functions:**
+ Regular and predictable attendance, including nights and weekends
+ Ability to complete required training within designated timeframe
+ Attention and Focus:
+ Ability to concentrate on a task over a period of time
+ Ability to pivot quickly from one task to another to meet patient and business needs
+ Ability to confirm prescription information and label accuracy, ensuring patient safety
+ Customer Service and Team Orientation:
+ Actively look for ways to help people, and do so in a friendly manner
+ Notice and understand patients' reactions, and respond appropriately
+ Communication Skills:
+ Use and understand verbal and written communication to interact with patients and colleagues
+ Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
+ Mathematical Reasoning:
+ Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription
+ Problem Resolution:
+ Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
+ Physical Demands:
+ Be mobile and remain upright for extended periods of time
+ Lift, scan, and bag items
+ Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
+ Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
+ Extend hand(s) and arm(s) multiple directions to place, move, or lift items
+ Control precision; quickly adjust machines to exact positions
+ Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
+ Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
+ Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.
+ Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
+ Have the ability to receive detailed information through oral communication
+ Any additional tasks as directed by Supervisor or Manager
**Preferred Qualifications:**
+ 1-3 years previous experience as a Pharmacy Technician
+ Previous experience in a pharmacy, retail, medical, or customer service setting
+ Ability to work in the home store, and across the market in other locations, to meet business needs
**Anticipated Weekly Hours**
29
**Time Type**
Part time
**Pay Range**
The typical pay range for this role is:
$16.55 - $16.55
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 10/18/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Pharmacy Technician

60684 Chicago, Illinois CVS Health

Posted today

Job Viewed

Tap Again To Close

Job Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Job Purpose and Summary:**
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager.
A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to:
+ Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
+ Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
+ Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems
+ Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
+ Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
+ Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business
+ Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security
+ Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities:
+ Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
+ Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions
+ Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements
+ Reviewing and collecting patient information; tracking and documenting for each applicable patient
+ Monitoring and managing vaccine supplies
**Required Qualifications:**
+ Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
+ If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
+ If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
+ State-level licensure and national certification requirements vary by state
**Essential Functions:**
+ Regular and predictable attendance, including nights and weekends
+ Ability to complete required training within designated timeframe
+ Attention and Focus:
+ Ability to concentrate on a task over a period of time
+ Ability to pivot quickly from one task to another to meet patient and business needs
+ Ability to confirm prescription information and label accuracy, ensuring patient safety
+ Customer Service and Team Orientation:
+ Actively look for ways to help people, and do so in a friendly manner
+ Notice and understand patients' reactions, and respond appropriately
+ Communication Skills:
+ Use and understand verbal and written communication to interact with patients and colleagues
+ Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
+ Mathematical Reasoning:
+ Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription
+ Problem Resolution:
+ Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
+ Physical Demands:
+ Be mobile and remain upright for extended periods of time
+ Lift, scan, and bag items
+ Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
+ Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
+ Extend hand(s) and arm(s) multiple directions to place, move, or lift items
+ Control precision; quickly adjust machines to exact positions
+ Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
+ Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
+ Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.
+ Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
+ Have the ability to receive detailed information through oral communication
+ Any additional tasks as directed by Supervisor or Manager
**Preferred Qualifications:**
+ 1-3 years previous experience as a Pharmacy Technician
+ Previous experience in a pharmacy, retail, medical, or customer service setting
+ Ability to work in the home store, and across the market in other locations, to meet business needs
**Anticipated Weekly Hours**
12
**Time Type**
Part time
**Pay Range**
The typical pay range for this role is:
$16.55 - $16.55
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 10/18/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Pharmacy Technician

60004 Arlington Heights, Illinois CVS Health

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Job Purpose and Summary:**
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager.
A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to:
+ Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
+ Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
+ Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems
+ Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
+ Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
+ Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business
+ Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security
+ Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities:
+ Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
+ Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions
+ Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements
+ Reviewing and collecting patient information; tracking and documenting for each applicable patient
+ Monitoring and managing vaccine supplies
**Required Qualifications:**
+ Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
+ If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
+ If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
+ State-level licensure and national certification requirements vary by state
**Essential Functions:**
+ Regular and predictable attendance, including nights and weekends
+ Ability to complete required training within designated timeframe
+ Attention and Focus:
+ Ability to concentrate on a task over a period of time
+ Ability to pivot quickly from one task to another to meet patient and business needs
+ Ability to confirm prescription information and label accuracy, ensuring patient safety
+ Customer Service and Team Orientation:
+ Actively look for ways to help people, and do so in a friendly manner
+ Notice and understand patients' reactions, and respond appropriately
+ Communication Skills:
+ Use and understand verbal and written communication to interact with patients and colleagues
+ Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
+ Mathematical Reasoning:
+ Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription
+ Problem Resolution:
+ Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
+ Physical Demands:
+ Be mobile and remain upright for extended periods of time
+ Lift, scan, and bag items
+ Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
+ Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
+ Extend hand(s) and arm(s) multiple directions to place, move, or lift items
+ Control precision; quickly adjust machines to exact positions
+ Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
+ Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
+ Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.
+ Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
+ Have the ability to receive detailed information through oral communication
+ Any additional tasks as directed by Supervisor or Manager
**Preferred Qualifications:**
+ 1-3 years previous experience as a Pharmacy Technician
+ Previous experience in a pharmacy, retail, medical, or customer service setting
+ Ability to work in the home store, and across the market in other locations, to meet business needs
**Anticipated Weekly Hours**
8
**Time Type**
Part time
**Pay Range**
The typical pay range for this role is:
$16.00 - $27.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 10/17/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
View Now

Pharmacy Technician

60684 Chicago, Illinois CVS Health

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Job Purpose and Summary:**
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager.
A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to:
+ Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
+ Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
+ Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems
+ Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
+ Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
+ Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business
+ Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security
+ Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities:
+ Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
+ Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions
+ Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements
+ Reviewing and collecting patient information; tracking and documenting for each applicable patient
+ Monitoring and managing vaccine supplies
**Required Qualifications:**
+ Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
+ If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
+ If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
+ State-level licensure and national certification requirements vary by state
**Essential Functions:**
+ Regular and predictable attendance, including nights and weekends
+ Ability to complete required training within designated timeframe
+ Attention and Focus:
+ Ability to concentrate on a task over a period of time
+ Ability to pivot quickly from one task to another to meet patient and business needs
+ Ability to confirm prescription information and label accuracy, ensuring patient safety
+ Customer Service and Team Orientation:
+ Actively look for ways to help people, and do so in a friendly manner
+ Notice and understand patients' reactions, and respond appropriately
+ Communication Skills:
+ Use and understand verbal and written communication to interact with patients and colleagues
+ Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
+ Mathematical Reasoning:
+ Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription
+ Problem Resolution:
+ Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
+ Physical Demands:
+ Be mobile and remain upright for extended periods of time
+ Lift, scan, and bag items
+ Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
+ Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
+ Extend hand(s) and arm(s) multiple directions to place, move, or lift items
+ Control precision; quickly adjust machines to exact positions
+ Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
+ Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
+ Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.
+ Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
+ Have the ability to receive detailed information through oral communication
+ Any additional tasks as directed by Supervisor or Manager
**Preferred Qualifications:**
+ 1-3 years previous experience as a Pharmacy Technician
+ Previous experience in a pharmacy, retail, medical, or customer service setting
+ Ability to work in the home store, and across the market in other locations, to meet business needs
**Anticipated Weekly Hours**
25
**Time Type**
Part time
**Pay Range**
The typical pay range for this role is:
$16.95 - $27.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 10/17/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Pharmacy Technician

60684 Chicago, Illinois Walgreens

Posted 2 days ago

Job Viewed

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Job Description

**Job Description:**
+ In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
+ Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB or ExCPT certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
+ Models and delivers a distinctive and delightful customer experience.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
+ Develops strong relationships with most valuable customers.
**Operations**
+ Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
+ Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
+ Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
+ Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
+ Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
+ Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
+ Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
+ Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
+ May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
+ Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
+ Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Earns and maintains PTCB or ExCPT certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB or ExCPT certification as condition of promotion to senior technician.
+ Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
**Job ID:** 1643042BR
**Title:** Pharmacy Technician
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 912 W BELMONT AVE,1ST FLR,CHICAGO,IL,60657
**Full District Office Address:** 912 W BELMONT AVE,1ST FLR,CHICAGO,IL,60657-06467-15305-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evening and weekend hours.
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
+ Prefer good computer skills.
+ Prefer the knowledge of store inventory control.
+ Prefer PTCB or ExCPT certification.
We will consider employment of qualified applicants with arrest and conviction records.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 15305-CHICAGO IL
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Pharmacy Technician

60684 Chicago, Illinois CVS Health

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Job Purpose and Summary:**
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager.
A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to:
+ Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
+ Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
+ Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems
+ Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
+ Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
+ Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business
+ Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security
+ Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities:
+ Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
+ Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions
+ Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements
+ Reviewing and collecting patient information; tracking and documenting for each applicable patient
+ Monitoring and managing vaccine supplies
**Required Qualifications:**
+ Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
+ If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
+ If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
+ State-level licensure and national certification requirements vary by state
**Essential Functions:**
+ Regular and predictable attendance, including nights and weekends
+ Ability to complete required training within designated timeframe
+ Attention and Focus:
+ Ability to concentrate on a task over a period of time
+ Ability to pivot quickly from one task to another to meet patient and business needs
+ Ability to confirm prescription information and label accuracy, ensuring patient safety
+ Customer Service and Team Orientation:
+ Actively look for ways to help people, and do so in a friendly manner
+ Notice and understand patients' reactions, and respond appropriately
+ Communication Skills:
+ Use and understand verbal and written communication to interact with patients and colleagues
+ Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
+ Mathematical Reasoning:
+ Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription
+ Problem Resolution:
+ Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
+ Physical Demands:
+ Be mobile and remain upright for extended periods of time
+ Lift, scan, and bag items
+ Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
+ Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
+ Extend hand(s) and arm(s) multiple directions to place, move, or lift items
+ Control precision; quickly adjust machines to exact positions
+ Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
+ Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
+ Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.
+ Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
+ Have the ability to receive detailed information through oral communication
+ Any additional tasks as directed by Supervisor or Manager
**Preferred Qualifications:**
+ 1-3 years previous experience as a Pharmacy Technician
+ Previous experience in a pharmacy, retail, medical, or customer service setting
+ Ability to work in the home store, and across the market in other locations, to meet business needs
**Anticipated Weekly Hours**
30
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$16.95 - $27.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 10/17/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Pharmacy Technician

60684 Chicago, Illinois CVS Health

Posted 2 days ago

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Job Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Job Purpose and Summary:**
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager.
A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to:
+ Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
+ Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
+ Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems
+ Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
+ Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
+ Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business
+ Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security
+ Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities:
+ Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
+ Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions
+ Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements
+ Reviewing and collecting patient information; tracking and documenting for each applicable patient
+ Monitoring and managing vaccine supplies
**Required Qualifications:**
+ Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
+ If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
+ If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
+ State-level licensure and national certification requirements vary by state
**Essential Functions:**
+ Regular and predictable attendance, including nights and weekends
+ Ability to complete required training within designated timeframe
+ Attention and Focus:
+ Ability to concentrate on a task over a period of time
+ Ability to pivot quickly from one task to another to meet patient and business needs
+ Ability to confirm prescription information and label accuracy, ensuring patient safety
+ Customer Service and Team Orientation:
+ Actively look for ways to help people, and do so in a friendly manner
+ Notice and understand patients' reactions, and respond appropriately
+ Communication Skills:
+ Use and understand verbal and written communication to interact with patients and colleagues
+ Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
+ Mathematical Reasoning:
+ Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription
+ Problem Resolution:
+ Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
+ Physical Demands:
+ Be mobile and remain upright for extended periods of time
+ Lift, scan, and bag items
+ Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
+ Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
+ Extend hand(s) and arm(s) multiple directions to place, move, or lift items
+ Control precision; quickly adjust machines to exact positions
+ Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
+ Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
+ Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.
+ Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
+ Have the ability to receive detailed information through oral communication
+ Any additional tasks as directed by Supervisor or Manager
**Preferred Qualifications:**
+ 1-3 years previous experience as a Pharmacy Technician
+ Previous experience in a pharmacy, retail, medical, or customer service setting
+ Ability to work in the home store, and across the market in other locations, to meet business needs
**Anticipated Weekly Hours**
20
**Time Type**
Part time
**Pay Range**
The typical pay range for this role is:
$16.95 - $27.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 10/17/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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