8 Process Optimization jobs in Nashville
Data Conversion Engineer
Posted 25 days ago
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Job Description
Job Description The ideal candidate will have knowledge in ETL processes, SQL queries, and data integration, combined with strong scripting and reporting skills. This role focuses on extracting, transforming, and loading (ETL) data from various sources, and creating custom reports to meet client-specific requirements. Additional Information + Experience working with financial data or working with financial data conversions + Financial/accounting background would be preferred - accounting principles, debits/credits, transactions, etc. + Strong experience in SQL, Oracle is another system that is preferred + Ability to write scripts + Some experience with programming or developing + Very analytically minded - strong problem-solving skills + A lot of the data they work with does not have much information tied to it. This person needs to be able to problem solve on understanding the data and its source before being able to convert it. The more systems they have experience in, the easier the transition will be. Manager's team requires candidates who have experience writing scripts from scratch. Some developer/programmer experience will be helpful (we do not want a full blown programmer or developer - just someone that has experience in this area). Manager also is looking for someone that has a good understanding of financial/accounting principles since his team works a lot with financials. -Knowledge in ETL processes -Minimum of 5 years experience with SQL -Experience writing scripts from scratch -Understanding of accounting principles such as debits and credits or experience in data conversion from a financial or accounting industry -Experience within the justice industry preferred but not required - Data integration and conversion -Strong reporting skills - Some programming or developer experience is highly preferred Responsibilities + Knowledge of ETL processes. + Ability to write conversion scripts with an understanding of accounting/financial principles. + Some programming or developer experience is highly preferred. + Extract data from various sources, transform it to meet business needs, and load it into target systems. + Work with a variety of database and file formats, including SQL Server, dBase, Advantage, Excel, and text files. + Develop and execute SELECT, UPDATE, INSERT, DELETE, and ALTER queries and stored procedures for data cleansing and transformations. + Utilize SSIS for importing and managing data in test, development, and production environments. + Familiarity with core SSIS components such as Control and Data Flow tasks, OLEDB and Flat File Sources, OLEDB Destinations, Derived Column, Data Conversion, Sort, and Lookup tasks, and Parameters. + Use Crystal Reports and Visual Studio to customize reports tailored to specific requirements. + Work with VB, SQL, XML, and JSON to create and modify import scripts. + Analytical and detail-oriented, ability to identify patterns and trends, and ensure accuracy. + Set up Windows scheduled tasks. + Create SQL Queries and test cases to validate post-conversion data. Essential Skills + Ability to write conversion scripts with an understanding of accounting/financial principles. + Excellent verbal and written communication. + Excellent time management skills. + Experience in a client-facing role. + Experience in stakeholder management. + Experience of working in a diverse and challenging environment. + Ability to determine estimates of effort and impacts on a variety of solutions. + Ability to manage rapid change in a fast-paced environment. + Ability to manage deliverables and provide support to multiple projects. + Data Conversion experience. + Knowledge of Microsoft Windows applications. + Developed analytical and problem-solving skills. + Meticulous attention to detail. + Experience in testing and validation of output data including reports. + Must have a minimum of two years of experience with SQL. Additional Skills & Qualifications + Bachelor's degree in Information Technology, Accounting/Finance/Economics or related field, or equivalent experience. + Experience in County/municipal Government software operations and processes is a plus. + Minimum of 5 years experience with SQL. + Experience writing scripts from scratch. + Understanding of accounting principles such as debits and credits or experience in data conversion from a financial or accounting industry. + Experience within the justice industry preferred but not required. Work Environment 100% remote Pay and Benefits The pay range for this position is $38.46 - $38.46/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jul 4, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.
Manager, Business Process Optimization

Posted 14 days ago
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Job Description
As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
This role leads a team focused on identifying and executing high-impact process improvements across the organization. It partners with executives and stakeholders to prioritize initiatives, align cross-functional resources, and drive measurable performance gains. As a working manager, this role ensures hands-on leadership by actively contributing to the design and development of technical solutions, maintaining deep technical engagement while guiding the team toward strategic outcomes and continuous improvement.
The Manager plays a pivotal role in integrating advanced technologies-including artificial intelligence (AI), machine learning (ML), and automation-into process redesign efforts. By aligning cross-functional resources and tracking performance metrics, the Manager ensures that optimization initiatives deliver measurable value and support the organization's broader AI Strategy.
**JOB RESPONSIBILITIES:**
+ Lead the Business Process Optimization team, setting strategic direction and managing day-to-day operations.
+ Engage with senior executives and stakeholders to identify and prioritize high-impact process improvement opportunities.
+ Oversee intake, evaluation, and execution of optimization initiatives across business units.
+ Coordinate cross-functional teams and ensure alignment with stakeholders throughout project lifecycles.
+ Guide the integration of automation technologies into process improvement strategies.
+ Contribute directly to the design, development, and deployment of automation solutions.
+ Track and report on performance metrics, team effectiveness, and initiative outcomes.
+ Foster a culture of continuous improvement, innovation, and operational excellence.
+ Provide thought leadership on industry trends, best practices, and emerging technologies.
+ Mentor team members and support their professional development.
**Pay Range for this role is - $110,000 - $130,000
**EDUCATION:**
+ Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or a related field is preferred.
+ Equivalent experience (minimum 4 years) will be considered in lieu of a degree.
**EXPERIENCE:**
+ 5+ years of experience in business process improvement, operations strategy, or a related field.
+ 3+ years of development experience in a high-level programming language.
+ Experience supervising and directing the design, development, and deployment of automation solutions.
+ Proven track record of leading cross-functional initiatives and delivering measurable business outcomes.
+ Familiarity with automation technologies and their application in business operations.
+ Experience with Python and Microsoft Power Automate is highly preferred.
**COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:**
+ Strategic thinking and the ability to translate vision into actionable plans.
+ Strong leadership and team management skills, with experience guiding high-performing teams.
+ Excellent communication and stakeholder engagement skills, including executive-level interaction.
+ Proficiency in process mapping, root cause analysis, and performance tracking.
+ Comprehensive knowledge of automation tools, platforms, and best practices.
+ Expert programming and critical thinking skills, with a demonstrated track record in process automation and optimization.
+ Ability to manage multiple priorities and drive results in a fast-paced environment.
+ Commitment to continuous improvement and fostering a culture of innovation.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or .
Nelnet is a Drug Free and Tobacco Free Workplace.
You may know Nelnet as the nation's largest student loan servicer - but we do more than that. _A lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.
EEO Info ( | EEO Letter ( | EPPA Info ( | FMLA Info (
Process Optimization Coordinator, DSP Services and Standards

Posted 14 days ago
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Job Description
At Amazon, we work hard to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Last Mile Delivery Service Partner Team, who supports Delivery Service Partners (DSPs) in one of the fastest-growing industries in the world, is seeking A Sr. DSP Services Ops Lead to support payments and value-added services (VAS) for DSPs.
The Delivery Service Partner (DSP) Services and Standards Team works with DSPs, Business Coaches, Finance, Fleet Managers, and delivery stations to support the relationship between AMZL and our DSPs. We are responsible for providing world-class payments and services to DSPs.
As a Process Optimization Lead, you will be the primary contact for internal Amazon teams who have questions regarding payments and value-added services. In addition, you will be responsible for resolving disputes and escalations in a timely manner, building relationships with internal Amazon teams, and leading collaboration efforts aimed to identify, define, and maintain programs and initiatives that measurably improve the customer experience.
Key job responsibilities
- Execute daily / weekly / monthly Payments and VAS tasks by following standard operating procedures (SOPs).
- Optimize and Automate Process/Tasks.
- Resolve payments disputes from internal teams based on SOP.
- Cross-functional work with Global DSP Payments Teams to drive standardization and optimization.
- Daily metrics, Wiki updates, and DSP support updates.
- Create files for other payments, secure approvals, missing invoice tracking, dispute SIM creation, and report creation to resolve disputes.
- Communicates with Delivery Service Providers and acting based on SOP.
- Resolve payments disputes from internal teams based on SOP.
- Maintain dispute records and document
- Review and update SOPs as required
- Prioritize while balancing multiple tasks
- This role involves working different shifts with the potential of overtime.
- Assist with other DSP program activities as needed.
About the team
We're working to be the most Customer-centric company on earth. One customer experience we're constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where & when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space.
Basic Qualifications
2+ years of data analysis and formula creation in Microsoft Excel experience
Experience with end-to-end project management
Experience using data to drive root cause elimination and process improvement
Experience with Microsoft Office products and applications
Knowledge of VBA and Excel Macro creation and modification
Preferred Qualifications
Bachelor's degree or equivalent
Proficiency in at least one additional language, such as Spanish, Portuguese, Arabic, Italian, German, or Hindi.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Process Improvement Manager
Posted 3 days ago
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Job Description
Job ID
228839
Posted
16-Jul-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Data & Analytics
Location(s)
Remote - US - Remote - US - United States of America
**About the Role:**
As a CBRE Process Improvement Manager, you will manage a team of individuals responsible for process improvement initiatives. This job is part of the Continuous Improvement & Client Performance function. They are responsible for reducing the risk of defects in all products and processes.
**What You'll Do:**
+ Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
+ Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
+ Research and gain understanding of current processes. Formally document and maintain a roadmap for future process improvement opportunities.
+ Manage project pipeline and assign responsibilities to the team. Create and maintain project plan, business case and cost benefit trackers, training, and communication plan.
+ Provide project updates to both clients and Sr management and resolve issues.
+ Identify equipment and systems that can be modified or applied to improve operation efficiency, product quality.
+ Gain approval for the allocation of resources and budget. Adhere to compliance with the Master Service Agreement.
+ Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
+ Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
+ Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
**What You'll Need:**
+ Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Green Belt Lean Six Sigma Certification required.
+ Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
+ Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
+ Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
+ In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Extensive organizational skills with a strong inquisitive mindset.
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Process Improvement Manager position is $100,000 annually with bonus eligibility and the maximum salary for the position is $110,000 annually with bonus eligibility. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program.
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 (U.S.) and +1 (Canada).
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more ( Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Manager, Process Improvement

Posted 14 days ago
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Job Description
The Manager, Process Improvement is responsible for advancing Lean process improvement initiatives across the organization. This role involves consulting, coaching, and teaching leaders and teams to create, implement, and sustain process improvements that support quality outcomes, revenue growth, and operational efficiency. The Manager partners with administrators, clinicians, and staff to foster a continuous improvement culture throughout the health system.
**Essential Functions**
+ Coaches and educates corporate and facility leaders on Lean principles and process improvement techniques, facilitating adoption across clinical and operational areas.
+ Develops and sustains collaborative relationships with corporate, hospital staff, and physicians to drive a focus on quality improvement and optimized operations.
+ Assists in defining, measuring, and analyzing performance metrics to track and communicate the impact of improvement initiatives.
+ Serves as an internal consultant, providing expertise on achieving quality, revenue, and operational goals through continuous improvement practices.
+ Supports the Director, Process Improvement in implementing a standardized improvement system and ensuring that it is embedded into routine practices.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
**Qualifications**
+ Bachelor's Degree in Business, Healthcare Administration, Engineering, or a related field required
+ Master's Degree in Business, Healthcare Administration, Engineering, or a related field preferred
+ 3-5 years of experience in process improvement, Lean methodologies, or healthcare operations required
+ 2-4 years of experience leading process improvements focused on value stream mapping, rapid improvement events, metrics analysis and financial outcomes reporting required
+ Experience in a healthcare setting preferred
**Knowledge, Skills and Abilities**
+ Application of A3 or PDSA improvement tools.
+ Proficient in Lean and Six Sigma principles, with experience implementing process improvements in complex settings.
+ Strong analytical skills, including familiarity with metrics development and performance tracking.
+ Excellent coaching, teaching, and mentoring abilities.
+ Effective communicator with the ability to build relationships across multidisciplinary teams.
+ Competent in project management and data analysis software applications.
+ Ability to work independently and as part of a team in a fast-paced, results-oriented environment.
**Licenses and Certifications**
+ Six Sigma Green Belt Certification preferred or
+ Lean Six Sigma Black Belt preferred
Equal Employment Opportunity
This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to to obtain the main telephone number of the facility and ask for Human Resources.
API Process Improvement Analyst II, Insurance

Posted 14 days ago
Job Viewed
Job Description
**You are**
A self-starter who is fueled by collaboration, able to transform conceptual thinking into executable insights who thrives in partnering across the company with software developers and data engineers, and with external benefit administration companies.
**You have**
+ Experience working with API connections (HTTP, REST, Web API, etc.)
+ Experience with API Gateway Apigee, setup API proxies, products, policies, Security and Monitoring a plus
+ Strong computer skills: MS Excel, Postman
+ Working with Benefit Administration platforms is a plus: Plansource, ADP, Hello Flock, Rippling, Paylocity, Employee Navigator
+ Strong ability to manipulate data files to create output in various formats: 834, JSON, CSV
+ Exhibited flexibility in handling multiple tasks, responding rapidly to changing priorities and working within tight deadlines.
+ Excellent communication skills, both oral and written
+ Demonstrated analytical skills
+ Ability to function in a team environment and build strong working relationships
+ Experience working in insurance industry preferred
+ 3+ years of experience with development of data feeds or data exchanges
+ College degree preferred or equivalent professional experience.'
**You will**
+ Assist customers and third-party administrators with the implementation, testing, and support of inbound and outbound API connections.
+ Coordinate and develop implementation strategy with third-party administrators for different API connection types (Plan Level, EOI, Member Eligibility, etc.)
+ Coordinate validation of requirements with third-party administrators
+ Create, write, and review test plans and scripts for User Acceptance Testing with third-party administrators
+ Support third-party administrators, external customers, and internal processing areas by trouble shooting data and processing issues.
+ Act as a liaison between the business community and IT.
+ Supply third-party administrators and/or plan holders plan and data specific requirements based upon Guardian's internal systems and standards.
+ Work with third-party administrators to understand their abilities to pass us data and provide solutions to situations/formats outside of Guardian's standards.
+ Respond to internal and external inquiries regarding connection(s)
+ Service customers to meet their needs. Involves receiving and returning calls in a timely manner and responding promptly to e-mails from both internal and external customers.
+ Handle complex calls requiring research and explanations
+ Attend relevant training, job sharing, mentoring and establishing personal networks.
+ Maintain procedural guidelines.
+ Report system related problems.
+ Actively participate in team meetings.
+ Assist other team members when necessary to meet established deadlines and customer expectations.
Location
+ This is a remote position with preference given to candidates within a commutable distance of a Guardian office.
**Salary Range:**
$57,810.00 - $86,715.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
**Our Promise**
At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
**Inspire Well-Being**
As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._
**Equal Employment Opportunity**
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
**Accommodations**
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .
**Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.**
Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .
Process Improvement Specialist, Worldwide Returns Recommerce and Sustainability

Posted 14 days ago
Job Viewed
Job Description
In the Worldwide Returns & ReCommerce (WW R&R) group at Amazon, we are dedicated to 'making zero happen' - zero cost of returns, zero waste, zero defects, and zero emissions - to benefit our customers, company, and the environment. We are an agile and inclusive organization that constantly innovates to create long-term value by investing in our people and our planet, not simply focusing on the bottom line.
WW R&R includes business, product, operations, data, and software engineering teams, who together manage the lifecycle of returned and damaged products. In WW R&R, you will partner across these teams to help customers discover great deals on quality used, rentals, and open box items; get the most value out of Amazon's products; improve the customer returns experience; and reduce defects, waste, and cost in reverse logistics processes. You will be a leader, a builder, and an owner, collaborating cross-functionally with technical, operations, and business teams to design scalable and automated solutions to customer problems.
Amazon is Earth's most customer-centric company and in WW R&R, the Earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team!
In this role, you will be developing training and instructions, translating business objectives into operational process content, configuring the returns processing tools to meet business goals and impact Associate Experience in a positive way. You will work with both business and operational partners to standardize processes, workstations, training, and item evaluation instructions. You will develop global Amazon processes, identify content improvement opportunities, devise strategies and implement changes/additions providing valuable information to warehouse workers evaluating the condition of returned and damaged items. You will be a caretaker for global best practice sharing and documentation. You will develop subject matter expertise in our attribute based evaluation system, identifying top opportunities enabling generalists to become specialists.
Basic Qualifications
2+ years of program or project management experience
Bachelor's degree or equivalent
Experience with Excel
Ability to travel 15%
Experience using analytical skills to solve operational challenges
Experience managing multiple projects and competing priorities
Experience using data and metrics to drive recommendations
Track record of taking ownership and driving results
Preferred Qualifications
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Experience with SQL
Experience in requirement gathering and ability to write clear and detailed requirement document
Prior experience in a business or operations role
Strong written and verbal communication skills
Teamwork mentality and willingness to roll up one's sleeves to get the job done.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $52,700/year in our lowest geographic market up to $112,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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Process Improvement Specialist- Payments and Data Analysis, Zero Waste, Zero Waste, Field Oper Re...

Posted 14 days ago
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Job Description
As the Zero Waste Process Improvement Specialist- Payments and Data Analysis, US Donations or Recycle, you will be the primary point of contact for payments, purchase orders, and funding approvals. You will monitor incoming vendor disputes to process, monitor escalations or inquiries from vendors and internal teams. You will also identify continuous improvement by diving into recycling and donations data to identify trends and surface opportunities to reduce costs, increase recovery, or invent and simplify our business. You will also have the opportunity to work cross-functionally across external vendors and internal operations, ACES, product, tech and finance teams. Lastly, you will be able to dive deep into data to find new opportunities to escalate roadblocks and risks to both business and external vendors.
Key job responsibilities
- Own and optimize the team's standard work programs including data management/queries, cost optimization (transportation, grants, disposal charges, and sorting fees), waste reporting, and inventory tracking
- Process and track all purchase orders (POs), pre-approved spending requests, invoices, funding requests, ect
- Audit vendor reporting and reconciliation to surface trends and outlier data
- Monitor and report on revenue metrics and track commodity rates
- Handle Accounts Receivable (AR) and Accounts Payable (AP) responsibilities
- Drive process automation and standardization initiatives to improve operational efficiency
- Maintain accurate project tracking and status updates through Asana, ensuring timeline adherence and stakeholder communication
- Be able to rule SQL queries in Hubble to run reports related to ship method, removals or other inquires
A day in the life
You will get the opportunity to work cross-functionally with Site Operations, Finance, Product, Tech organizations. You will also get to work with external vendors, who are business-2-business (B2B) vendors of Amazon. Your work is dynamic in nature, works at scale across the network, and has both standard work and proactive projects. We have big true north goals, where you work daily on finding ways to proactively achieve them. Lastly, you will dive deep into business performance, input and defect metrics for your business to find ways to drive continuous improvement.
About the team
As a member of the US Recycle, Donations, and Zero Waste team, you will get to work in a team environment, where everyone works to support one another to achieve our goals of zero cost of returns and zero waste. While you will have your own goals and objectives, we tend to work collaboratively as necessary and have mechanisms in place to track your projects, goals and business performance.
Basic Qualifications
- Experience managing accounts receivable and accounts payable
- Experience with large scale data analysis with a history of identifying trends and inventing and simplifying mechanisms
- Experience gaining funding approvals, pre-approved spending requests, and invoice generation
- Analytical skills with experience using Excel (analysis using aggregate functions and pivot table)
- Good communication skills both verbal and writing (ability to communicate clear and coherent narratives)
- Ability to travel as needed (up to 65%)
Preferred Qualifications
- 2+ years of program or product management experience with a focus on payments, invoicing and data analysis
- Advanced Excel (Macros/VBA)
- Experience in MS Access and SQL
- Knowledge of visualization tools like QuickSight, Tableau etc.
- Experience in mixed material recycling or nonprofit support
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $52,700/year in our lowest geographic market up to $112,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.