737 Customer Care jobs in Buffalo Grove
Customer Service Associate
Posted 7 days ago
Job Viewed
Job Description
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1631498BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 1225 W DUNDEE RD,BUFFALO GROVE,IL,60089
**Full District Office Address:** 1225 W DUNDEE RD,BUFFALO GROVE,IL,60089-04009-05832-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 05832-BUFFALO GROVE IL
Customer Care Team Agent
Posted 1 day ago
Job Viewed
Job Description
Our Contact Center has a fantastic opportunity to become a true partner in helping us grow our company. We are looking for driven and high-energy Customer Service Representatives who are responsible for offering exceptional customer support to our valued customers who may have questions or concerns about an order they placed with us and/or provide assistance to customers who are looking for product information through phone, email or chat.
The Care Team member is responsible for handling customer inquiries, schedules, complaints to ensure the highest level of care for the customer delivering prompt, professional solutions for all.
**Responsibilities include:**
+ Answer all customer calls promptly and professionally - while discussing and identifying the problem the customer is having.
+ Promptly schedules the customer appointments by identifying the best use technician's availability with customer availability while ensuring the least amount of travel time.
+ Effectively work with technicians directly to receive payments, adjust workload & schedule, contact customers on behalf of the technicians when the customer is not responsive to the technician.
+ Adds to or adjusts work orders for the Mobile Team when they are in an area with no data coverage.
+ Communicate with customers on all scheduling adjustments and delays.
+ Identify opportunities to upsell Service & Maintenance special packages. Works with the customer to identify service or maintenance requests that would be complimented with the addition of a service & maintenance package, both beneficial to the customer and company.
+ Routinely follows up on a variety of Job & Estimate categories to ensure all customers are dealt with in an efficient and orderly manner.
+ Gather pertinent information on the RV being serviced, OEM & Ext Warranty information, service location, etc.
+ Deciphering & communicating expectations relative to payments, warranty, extended warranty, Retail, and services provided.
+ Ability to articulate service process and payment process to the customer.
+ Identify the appropriate response and strategy to solve customer issues as quickly as possible.
+ De-escalates conflicts when needed and demonstrates a calm and caring demeanor with the customer.
+ Keeps accurate records of customer interactions, transactions, comments, and complaints.
+ Escalates complaints to the respective manager when unable to resolve the issues or conflicts.
+ Returns phone calls, answers messages, and responds to emails from customers and internal inquiries in a timely manner.
+ Responds to paid information requests from Facebook, Google, and other sources. Responses are made using 3 Points of contact and followed up on 3 separate occasions.
+ Responds to customer inquiries that have been filtered through the Call Center
+ Responds to customer inquiries that have been filtered through the Technical Call Center.
+ Review Jobs & Estimates provided by the Mobile Service Team, Identifying missing information, pictures, and key details. Effectively communicates with the Mobile Service Team to gather the needed information.
+ Ability to effectively follow a Job or Estimate through the process and to completion that may take weeks or months to complete.
**Requirements:**
+ The ability to work under pressure and manage multiple tasks at one time.
+ Must be able to maintain a healthy relationship with both customers, Mobile Team, and leadership
+ Maintains a flexible work schedule.
+ Ability to read & understand maps
+ Have a basic understanding of RV types, components, and use.
+ Successfully collaborate with team members and other personnel throughout the Company.
+ Self-managed ability to interpret data and make confident recommendations for operational decisions.
+ Ability to be adaptable to changing business needs.
+ Consistently demonstrates analytical abilities, business ethics, meets deadlines, and works collaboratively with other team members.
+ Demonstrate a basic understanding of computer operating systems (Teams, Webex, Outlook, Google Maps)
+ Ability to learn and understand new software; efficiently and effectively use new software, such as Service Fusion.
**General Compensation Disclosure**
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. The range for this role is $17-$1/hr
**Pay Range:**
17.96- 21.74 Hourly
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Customer Care Technical Analyst
Posted 3 days ago
Job Viewed
Job Description
About the job Customer Care Technical Analyst
THIS POSITION IS REMOTE, with some possible exceptions for onboarding, team meetings, etc.
The Customer Care Technical Analyst will be responsible for front-line customer care technical support of the Northpointe Suite, troubleshooting, and first-stage investigative work required to progress customer issues to resolution. The successful candidate will work with the existing Customer Care team to support our client base, with the opportunity for growth within the company.
The primary job responsibilities will include:
- Respond in a timely manner to incoming customer inquiries via all available channels.
- Build strong, positive, business relationships with 3rd parties and external providers to ensure a timely data flow.
- Assist with creating, organizing, and maintaining the Northpointe Documentation Library on an electronic platform.
- Follow documented procedures for the processing of complex data, reporting problems, and required changes to the team lead.
- Establish proficiency in the Northpointe Suite and use the application to generate supplemental data.
- Establish proficiency in assigned support tools.
- Document all customer interactions in a timely manner and according to established protocol.
- Perform basic technical troubleshooting and assist end users in basic navigation of the Northpointe Suite.
- Utilize published resources and established escalation paths to solve routine software and hardware issues of limited scope and complexity.
- Investigate initial troubleshooting and testing of non-standard support questions.
- Manage a work queue, with oversight as needed, to ensure timely response and resolution of customer inquiries.
- Understand team metrics and standards and strive for operational excellence to achieve these standards in daily activities.
- Ensure customer satisfaction by performing support duties with honesty and integrity instituting a highly responsive and unsurpassed level of customer service.
- Responsible for on-call duties as scheduled.
- Responsible for various work schedules as assigned.
- Support existing clients and drive customer satisfaction.
- Provide superior customer support and ensure that commercial terms are sustainable, profitable, and consistent with Northpointe practices.
- Maintain high levels of customer satisfaction.
- Ensure cases and incidents are resolved within Service Level Agreements timeframes.
- Provide weekly and monthly updates to the Customer Success Manager, and customers, as assigned.
- Provide updates to the team lead on the progress of data quality processes.
- Make suggestions to improve the quality of data and processes.
Director, Global Customer Care and Service Management
Posted 13 days ago
Job Viewed
Job Description
Director, Global Customer Care and Service Management Join to apply for the Director, Global Customer Care and Service Management role at Motorola Solutions Director, Global Customer Care and Service Management Join to apply for the Director, Global Customer Care and Service Management role at Motorola Solutions Get AI-powered advice on this job and more exclusive features. This range is provided by Motorola Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $190,000.00/yr - $05,000.00/yr Direct message the job poster from Motorola Solutions Talent Acquisition Recruiter @ Motorola Solutions The Director – Global Customer Care and Delivery Operations Standards Office (DOSO) will report directly to the AVP of Global Centralized Managed Support Operations, Glenn Graves, and will be responsible for the North America, Europe, Latin America and Asia Countries delivery of Motorola Solutions’ product, portal and applications support, centralized service delivery standardized processes. A Customer Call Center Director is a senior leadership role responsible for the overall strategy, operations, and performance of a call center, aiming to maximize efficiency, customer satisfaction, and achieve organizational objectives. This candidate will play a critical role in Motorola Solutions’ transition from a product centric to a services centric business focused on Software Enterprise Solutions. As the company continues to provide and develop industry-leading solutions for their customers, the candidate is responsible for driving a service delivery operational strategy with a focus on sustainable business models, competitive advantage and differentiated customer experience. This role is responsible for ensuring an exceptional customer experience that aligns with business and strategies, mentoring and developing staff, streamlining processes, and managing a departmental budget. Key Responsibilities: Strategic Planning and Vision: Developing and implementing the call center's strategic vision, objectives, and long-term plans that align with the broader company goals, particularly those related to customer experience and business growth. Operational Management: Overseeing the day-to-day operations of the call center across various channels (phone, chat, email, social media), ensuring efficient workflow, adherence to Service Level Agreements (SLAs), and optimal resource utilization. This includes managing staffing, scheduling, and call routing. Team Leadership and Development: Leading, mentoring, and motivating a team of call center managers, supervisors, and agents. This involves setting performance goals, conducting regular performance evaluations, providing coaching and training programs, fostering a positive work environment, and addressing employee engagement and retention. Performance Monitoring and Analysis: Defining, tracking, and analyzing key performance indicators (KPIs) such such as Average Handle Time (AHT), First Call Resolution (FCR), Customer Satisfaction (CSAT), Net Promoter Score (NPS), and call abandonment rates. They use this data to identify trends, pinpoint areas for improvement, and implement data-driven strategies. Customer Experience (CX) Improvement: Championing a customer-centric culture within the call center. This involves developing and implementing best practices for customer interactions, handling escalated customer inquiries and complex issues, and actively seeking feedback to improve service quality and customer loyalty. Technology and System Optimization: Evaluating, implementing, and optimizing call center technologies and software (e.g., CRM systems, ACD/IVR systems, workforce management tools, AI-driven solutions) to enhance operational efficiency, streamline customer interactions, and improve agent productivity. Budget Management: Developing, managing, and optimizing the call center budget, including forecasting, resource allocation, and cost-control measures to ensure efficient operations and maximize return on investment. Compliance and Quality Assurance: Ensuring the call center operates in compliance with company policies, industry regulations (e.g., data privacy like GDPR, HIPAA), and quality standards. They implement quality assurance programs to monitor call quality and agent performance. Cross-functional Collaboration: Collaborating effectively with other departments like IT, Sales, Marketing, and Product to ensure seamless customer journeys, align call center initiatives with overall business objectives, and resolve inter-departmental issues impacting customer service. Staffing: Directly managing, coaching, developing and inspiring a North America and Latin America team of 250+ people across Managed and Support Operations, Centralized Services Delivery and Call Centers. Skills / Attributes Required: Master’s degree in Computer Science, Engineering or Business Management 10+ years of experience in managing technology operations and teams, with at least 6 years within a cloud development or DevOps environment; 5+ years demonstrated success in leading a highly motivated, engaged team of 100+ team members. Strong understanding of human resource management principles, practices, and procedures. Extensive customer service leadership experience, preferably within a technical contextor technology company. A depth of knowledge and tool kit of best practices across customer centric service delivery organizations. A deep understanding and appreciation of the value of building the customer experience throughout the delivery process. Proven success in driving change both in culture and organization to achieve the business objectives while simultaneously building the team morale and enthusiasm for the vision. Experience delivering services and solutions on a global scale. Ability to challenge standards to drive innovation, value and impact. Knowledge and curiosity of emerging technologies that may become relevant to building solutions. Proven success building and cultivating teams in the midst of significant change. Proven success in building relationships with peers and executives to gain input and alignment to visions and plans. Demonstrated experience in transforming teams through process improvement, performance management, realignment and hiring to achieve higher performance levels. Highly self-motivated, self-directed, and attentive to detail with ability to effectively prioritize and execute tasks in a high-pressure environment. Excellent communication skills: executive presentations, written, oral, and interpersonal Experience: Additional Skills & Experience Requirements: Experience conducting planning, governance, application selection, implementations, transformation and other enhancement projects Excellent performance record and proven ability to produce positive results. Demonstrate a high level of credibility, integrity, and trust with a focus on excellent customer service, supportive workplace interactions, and a professional work ethic. Strong ability to build relationships both internally and externally, including fostering a collaborative, positive work environment with stakeholders and peers. History of increasing levels of accountability and responsibility and proven experience leading, managing, directing and motivating staff. Performance and personal competencies required for the position: Business Acumen, Thought Leadership, Decision Making, Building Relationships and Using Influence and Leading Teams: Process Orientation/Organizational Skills: Knowledge of service transition and service operations. Locations: Hybrid, Salt Lake City UT, Schaumburg, Chicago, Ft. Lauderdale, Allen TX. Target Base Salary Range: $134,600 USD - 269,200 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-DB1 Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function Management Industries Public Safety and Telecommunications Referrals increase your chances of interviewing at Motorola Solutions by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified about new Director Customer Management jobs in Schaumburg, IL . Chicago, IL 160,000.00- 220,000.00 1 week ago Northbrook, IL 100,000.00- 125,000.00 6 days ago Chicago, IL 125,000.00- 150,000.00 4 weeks ago Director, Customer Success Management (Digital) Chicago, IL 185,500.00- 268,900.00 1 week ago Chicago, IL 200,000.00- 210,000.00 2 weeks ago Customer Success Executive Operations Director Chicago, IL 177,600.00- 257,600.00 6 days ago Chicago, IL 225,000.00- 360,000.00 4 days ago Chicago, IL 196,800.00- 300,200.00 2 weeks ago Chicago, IL 177,600.00- 281,100.00 4 days ago Vice President, Service Line Optimization Chicago, IL 141,750.00- 198,000.00 1 week ago Customer Solutions Director (Employee Benefits Call Center) Glenview, IL 170,000.00- 190,000.00 4 days ago Countryside, IL 184,000.00- 203,000.00 1 month ago Associate Director, Customer Experience & Omnichannel Enablement Chicago, IL 150,000.00- 175,000.00 2 weeks ago Chicago, IL 175,000.00- 200,000.00 2 weeks ago Chicago, IL 190,000.00- 220,000.00 4 weeks ago Chicago, IL 150,000.00- 175,000.00 1 week ago Customer Success Product Adoption Director Chicago, IL 177,600.00- 281,100.00 2 weeks ago Sr. Director, Treasury & Customer Operations Chicago, IL 217,550.00- 382,325.00 1 week ago Regional Director, AudioVisual, Central - Naperville, IL (01) Associate Director, Credit Card & Loyalty Northbrook, IL 117,000.00- 155,000.00 2 weeks ago Chicago, IL 80,000.00- 80,000.00 5 days ago Product Director - Customer Success/Marketing Cloud Chicago, IL 177,600.00- 257,600.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Client Support Representative
Posted 3 days ago
Job Viewed
Job Description
Are you a detail-oriented professional with a passion for customer service and administrative support? We're looking for a Client Support Specialist to join a growing team in Schaumburg, IL. In this role, you'll provide critical operational and administrative support to Account Managers, ensuring timely and accurate handling of customer service requests.
This is a fantastic opportunity to join a stable and expanding organization where you can grow your skills, prove your value, and potentially transition into a permanent role.
Key Responsibilities:
+ Enter and manage customer service requests using a web-based CRM system
+ Monitor open cases to ensure timely resolution and follow-up
+ Communicate with customers regarding non-strategic updates and next steps
+ Process driver and vehicle data changes, including:
+ License and title updates
+ Vehicle transportation and storage requests
+ Diverting vehicle orders
+ Mass uploads and maintenance enrollments
+ Vehicle terminations
+ Assist with internal follow-ups and data tracking
+ Generate reports and support recurring reporting needs
What You'll Need:
+ 2+ years of office-based customer service experience
+ Strong written and verbal communication skills
+ Proficiency in Microsoft Office (Outlook, Word, Excel)
+ Basic Excel skills with a willingness to learn more
+ High school diploma or equivalent
+ Strong attention to detail and organizational skills
Work Environment:
+ Business casual dress code
+ Two 15-minute breaks per day
+ Collaborative, professional office setting
+ Overtime opportunities available for those interested
Why Apply?
+ Join a stable and growing company with a strong reputation
+ Gain valuable experience in client support and operations
+ Work in a structured, supportive environment with room to grow
If you're ready to bring your customer service and administrative skills to a team that values precision and professionalism, apply today!
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Schaumburg,IL.
Application Deadline
This position is anticipated to close on Aug 1, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Care Quality Assurance Associate III
Posted 17 days ago
Job Viewed
Job Description
If you are a current Chamberlain Group employee, please click here to apply through your Workday account.
This role is within Chamberlain Group's Customer Experience and Technical Support function. A successful incumbent is expected to (i) Maintain database to issue fully approved credits and debits, as well as monitor those pending approval and (ii) Review daily return receipts to know when to process credits.
Job Responsiblities:
- Maintain database to issue fully approved credits and debits, as well as monitor those pending approval
- Review daily return receipts to know when to process credits
- Work with reps to ensure correct entry of returns and customer requests for credits and debits
- Correct billing kick-outs on a monthly basis and re-submit to finance
- This position requires regular and predictable on-site attendance and the ability to work the particular shift and/or schedule to which you are assigned, as well as additional hours as needed.
- Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
- Protect Chamberlain Group's reputation by keeping information confidential.
- Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
- Contribute to the team effort by accomplishing related results and participating on projects as needed.
- High School Diploma or GED Equivalent
- 4-6 years of relevant work experience
#LI- Hybrid - Oak Brook, IL
#LI-MD1
The pay range for this position is $21.10 - $32.17 hourly; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.
Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.
Air Logistics Healthcare Customer Care Specialist
Posted 3 days ago
Job Viewed
Job Description
**Your Role**
The Employee who holds this position is responsible for the implementation, support & monitoring of KN Air freight within their sphere of responsibility and coordination of all aspects of export shipments / handling, including but not limited to the following key interfaces and job requirements
**Your Responsibilities**
+ Impeccable customer service
+ Responsible for the implementation, support & monitoring of KN Air Shipments
+ Coordination of all aspects of the pick-up (including, but not limited to, billing, rate quotation, approval of vendor invoices, etc.)
+ Ensure the Scheduling Pickup and Deliveries are executed.
+ Responsible for rating shipments/handling/storage correctly per the SOP
+ Mandatory daily correspondence with overseas offices as necessary
+ Ensure the necessary handling procedures (both physical and written) are followed accordingly, when applicable, documented in client-level Quality Agreements, Service Level Agreements, and SOPs
+ Understand and adhere to local, State, and Federal regulations inclusive, but not limited, to OSHA, DOT, EPA, and other government agencies. Certification is required to handle any hazardous material(s).
+ Keep up to date with KN global and country specific GXP standards and requirements.
+ Implement/maintain safety, security, quality, housekeeping and sanitation programs, as applicable.
+ Work closely with other departments to deliver high level of service to healthcare customers.
+ Perform other detailed (job specific) duties as assigned.
**Your Skills and Experiences**
+ In depth knowledge of operational procedures
+ Ability to work with client-level SOPs.
+ Ability to be profit conscious.
+ Ability to work with demanding deadlines.
+ Excellent communication skills, both verbal and written
+ Ability to work independently as well as part of a team.
+ Solid knowledge of domestic and international geography including countries, major cities
+ Ability to establish priorities and accomplish multiple tasks, must be organized.
+ Must be detail oriented, thorough, and accurate.
+ Strong PC skills
+ Proven analytical and efficient problem-solving skills, elevating potential situations to the next level of supervision when required.
+ Work effectively via phone, fax, e-mail. Good planning and organization skills; ability to multitask and be a self-starter. Fluent in English
**Good Reasons to Join**
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-(recruiter's job code)
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1- during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
Be The First To Know
About the latest Customer care Jobs in Buffalo grove !