Epicor Operations Consultant

75080 Blue Ridge, Texas ComTec Solutions

Posted 16 days ago

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Job Description

Job Type

Full-time

Description

At ComTec we conduct our day-to-day business around 4 Simple Core Values:

  • Dedicated to our Employees
  • Passionate about the Customer
  • Do the Right Thing
  • Fire in the Belly
If you would like to be a part of bringing those values to life for our team and our customers, please keep reading.

JOB SUMMARY:

As a member of the Enterprise Systems Group, you will deliver multiple software implementations via consulting activities from kickoff to Go-Live, on time, on budget and to the agreed scope, as well as provide ongoing client support.

REPORTS TO: Manager, Enterprise Systems Group

DIRECT REPORTS: None

ESSENTIAL FUNCTIONS:

•Be the trusted advisor to clients on system configuration and implementation, using Epicor's signature methodology for problem identification, implementation, documentation, testing and training

•Communicate with customer to determine needs, and contribute solution design as well as overall business strategy

•Interpret requirements data and identify any gaps between current state of purchased modules and desired functionality in future state

•Manage project issues and coordinate activities and schedules with both clients and internal team members in order to resolve in an effective and timely manner

•Assist with generating quote specifications and proposal generation

•Ability to adhere to project timelines and meet Service Level Agreement goals

•Provide support for clients in a help desk capacity and assist in troubleshooting application questions

•Provide on-site training and consulting for clients if necessary

ADDITIONAL RESPONSIBILITIES:

•Maintain daily timesheet and expense report entries and submit them accurately and timely

•Other duties as required

Requirements

TECHNICAL SKILLS:

•High level (Intermediate) of proficiency in MS Office and SharePoint

•Experience (Intermediate) with ERP Solutions such as Infor Visual, Syteline, Epicor, Great Plains etc

SOFT SKILLS & ABILITIES:

•Strong written and verbal communication skills

•Pleasant and professional demeanor in all client and internal communications

•Ability to multi task

•Intellectually resourceful with sound judgment and effective decision-making abilities

•Independent worker and able to work effectively on daily tasks without direct supervision

•Strong organization skills and ability to operate efficiently throughout daily tasks

•In general owns issues through resolution although understands when to escalate a problem to another team member and whom to escalate to; accepts escalated issues; and mentors when appropriate

•Demonstrates empathy with users and professionalism at all times

•Work well with clients at all levels

•Operates with client satisfaction in mind

•Energy, enthusiasm and results-oriented

•Strong troubleshooting and analytical skills

EDUCATION, EXPERIENCE, & KNOWLEDGE:

•Bachelor level degree

•Minimum 5 years' experience in a manufacturing environment with solid exposure to an ERP software.

•Understanding of Manufacturing Operations

•Proven success in ERP software project implementation and deployment across multi-business verticals

WORK ENVIRONMENT/PHYSICAL DEMANDS:

•Use of computer and office equipment

•Ability to remain calm in stressful situations

•Performs all administrative functions expected at this level

ADDITIONAL REQUIREMENTS:

•Ability to schedule for evening or weekend work occasionally

•Valid driver's license in your state of residence and reliable personal vehicle

Benefits:
  • Competitive salary
  • Relaxed Company Culture
  • Value Recognition and Rewards
  • 9 paid holidays
  • Generous Vacation Allowance
  • Health/Dental/Vision Insurance
  • Life Insurance and LT/ST Disability
  • Birthday Paid time off
  • Company 401K
  • Company laptop & Cell Phone
  • Team Outings & Events
  • Weekly Company Meals
  • Flexible Work/Life Balance Valued
Apply Now

Business Information Developer Consultant

24000 Roanoke, Virginia Elevance Health

Posted 2 days ago

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Job Description

Business Information Developer Consultant 6 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. The Business Information Developer Consultant is responsible for developing and executing complex data mining analyses. They determine how decision support systems will provide the data required for effective business decisions. The role involves modeling information sources and flows, coordinating project teams, and monitoring project schedules and costs. Responsibilities include developing strategic report applications from the Data Warehouse, maintaining knowledge of data warehouse design, data definitions, system capabilities, programming languages, and data integrity issues. The role also involves developing and supporting complex data warehouse-related applications, designing database tables, programming, and conducting training on the use of developed applications. Requirements include a BS/BA degree and at least 4 years of related experience, or an equivalent combination of education and experience. Experience with Business Information tools and programming/query languages is strongly preferred, particularly Power BI, Python, R, Salesforce, SQL, and Tableau. Strong PC, spreadsheet, and database skills are also preferred. The role requires in-office presence 1-2 days per week to foster collaboration, with flexibility for remote work. Alternative locations may be considered. Seniority level Mid-Senior level Employment type Full-time Job function Project Management and Information Technology Industries Hospitals and Health Care Referrals increase your chances of interviewing at Elevance Health by 2x. Get notified about new Business Information Consultant jobs in Roanoke, VA . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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Analyst - Business Analysis

24001 Roanoke, Virginia Maximus

Posted 12 days ago

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Job Description

Permanent
Description & Requirements

Maximus is seeking an Analyst - Business Analysis to join our team. This is a remote position that will support the Department of Education.

Essential Duties and Responsibilities:

- Apply strong analytical reasoning to understand end user's requirements and transform them into operational applications.

- Acquire deep knowledge of working systems and bring efficient and effective changes for better performance across programs.

- Extract, analyze, and report data to support program activity and assist in management decision making.

- Audit, evaluate, track, and report performance activity for Performance Management and contract compliance purposes (e.g., alignment with the program's service-level agreements,)

- Work closely with operations staff to define requirements, test criteria, and identify success factors.

Additional Essential Duties and Responsibilities:

- Complete all tasks when a new Change request is received from the Department of Education. This includes but is not limited to, opening appropriate tickets, creating wording for letters, obtaining needed approvals and ensure all deadlines are met.

- Assist with tracking and trending customer requests to identify gaps in the process.

- Will be the primary trainer for all new hires as well as all refresher courses in the department. The candidate will be responsible for compiling training material and ensuring it is presented in a clear and accurate manner.

- Assist with PQA, weekly and monthly QC to identify gaps. The candidate will ensure, once a gap is identified, updates are provided to staff to make sure everyone has the correct information.

- Responsible for ensuring all KS documents are up to date with current and correct information.

- Assist with quality reviews of escalated cases for the program and work closely with management to ensure items of significance are shared timely and risks/issues are opened as warranted.

- Other duties as assigned.

Additional Requirements as per contract/client:

- FSA, Department of Education experience required

- Experience with account reconciliations

- High School Diploma or GED required

- Must reside in the U.S.

- Experience with CLASS required

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Obtaining and Maintaining a PIV-I card is a requirement of this position. PIV-I cards must be picked up in person. New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card. Any travel expenses will be paid for by Maximus.

Home Office Requirements:

- Hardwired internet (ethernet) connection

- Internet download speed of 25mbps or higher required (you can test this by going to (1) - Private work area and adequate power source

Additional Minimum Requirements (Updated):

- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.

Minimum Requirements

- Bachelor's degree in related field.
- 3-5 years of relevant professional experience.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

60,000.00

Maximum Salary

$

70,000.00

Apply Now
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