Customer Service Representative

77588 Pearland, Texas Maid Right

Posted 19 days ago

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Job Description

Benefits:
  • Bonus based on performance
  • Free uniforms
  • Help or transport service
  • Opportunity for advancement
Beneficios:
  • Horario flexible
  • Buen sueldo, con posibilidad de ganar bonos.
  • Oportunidades de ascenso
  • Gran cultura empresarial donde todos son tratados con respeto.
  • Los fines de semana no son obligatorios
Como Representante de Servicio al Cliente , ser responsable de gestionar las llamadas telefnicas entrantes y los clientes potenciales a travs de la web. Se encargar de convertir los servicios de limpieza por telfono a clientes potenciales, programar citas y comunicarse con los equipos de limpieza. Tambin ayudar a mantener las publicaciones en redes sociales como Facebook, Instagram y otras plataformas. Se le brindar capacitacin sobre el sistema de limpieza de Maid Right para que adquiera una comprensin bsica de nuestros servicios.

Responsabilidades clave:
  • Gestionar llamadas entrantes y clientes potenciales web de clientes
  • Convertir servicios de limpieza por telfono en clientes potenciales
  • Programe clientes y comunquese con los equipos de limpieza.
  • Ayuda a mantener las publicaciones en redes sociales en Facebook, Instagram y otros medios.
  • Desarrollar y mantener relaciones positivas con los clientes.
Requisitos:
  • Habilidades telefnicas, informticas, de comunicacin y organizativas.
  • Experiencia de servicio al cliente
  • Capaz de trabajar en horario de oficina regular (los fines de semana no son necesarios)


nete a nuestro equipo en Maid Right y disfruta de una carrera gratificante en la industria de la limpieza. Nos enorgullecemos de nuestros servicios no txicos y ecolgicos que superan las expectativas de nuestros clientes. ¡Postlate ahora y comienza tu camino hacia una carrera gratificante con nosotros!

Compensation: $500.00 per week

Every day, Maid Right owners wake up ready to deliver exceptional service. Our owner/operators are the backbone of Maid Right's industry-leading residential cleaning services. Thanks to the support of our exclusive cleaning systems and standards, Maid Right owner/operators across America and Canada continue to deliver the most comprehensive services in the residential cleaning business.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Maid Right Corporate.
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Senior Client Relations Associate

77074 Houston, Texas $21 Hourly WhatJobs

Posted 14 days ago

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Job Description

full-time
Our client is seeking an enthusiastic and customer-focused Senior Client Relations Associate to join their vibrant team in Houston, Texas, US . This role is essential for providing exceptional support to our valued customers, resolving inquiries efficiently, and ensuring a positive experience. We are looking for someone with excellent communication skills, a problem-solving mindset, and a genuine desire to help others.

Responsibilities:
  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Diagnose and resolve technical issues or service-related problems.
  • Provide accurate information about products, services, and policies.
  • Escalate complex issues to appropriate departments when necessary.
  • Maintain detailed records of customer interactions and resolutions in the CRM system.
  • Educate customers on self-service options and troubleshooting steps.
  • Identify opportunities to improve the customer experience and contribute to process enhancements.
  • Collaborate with internal teams to ensure seamless service delivery.
  • Follow up with customers to ensure satisfaction and resolution of their issues.
  • Handle customer complaints with patience and empathy.

Qualifications:
  • High school diploma or equivalent; some college coursework preferred.
  • Minimum of 1-3 years of experience in customer service or helpdesk support.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and critical thinking abilities.
  • Proficiency with CRM software (e.g., Salesforce, Zendesk) and ticketing systems.
  • Ability to multitask, prioritize, and manage time effectively.
  • Patience, empathy, and a positive attitude.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Technical aptitude and ability to learn new systems quickly.
  • Flexibility to work various shifts, including some evenings or weekends, if required in Houston, Texas, US .

Our client offers a competitive hourly wage, comprehensive benefits package, and opportunities for career growth within a supportive and collaborative work environment. Join a company in Houston, Texas, US that values its employees and is committed to delivering outstanding customer satisfaction. We invest in training and development to help you succeed and grow with us.
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