163,608 Client Communication jobs in the United States
Excellent Communication Skills Microsoft Products Analyst
23224 Richmond, Virginia
COOLSOFT
Posted 1 day ago
Job Viewed
Job Description
Excellent Communication Skills Microsoft Products Analyst
(Jobs in North Cheste
Requirement id
Job title Analyst
Job location in North Chesterfield, VA
Skills required Analytical And Problem Solving Skills, Change Management, System Requirements, Excellent Communication Skills Microsoft
Open Date 04-Sep-2025
Close Date
Job type Contract
Duration 10 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Analyst: Analytical And Problem Solving Skills, Change Management, System Requirements, Excellent Communication Skills Microsoft
Start Date :9/2/2025
End Date :06/30/2026
Submission Deadline :9/8/2025
Client Info : VSP
Note:
* Work Arrangement: Onsite
Description :
Short job description: Perform complex business analysis and technical tasks such as project planning, process improvement, writing requirements, system design, data analysis, interface analysis, system testing, system rollout and system support. Focus is to enhance and support VSPs biometric processes with a focus on processes that use VSPs Multimodal Biometrics Identification System (MBIS) and LiveScan fingerprint capture.
Complete job description: Virginia State Police (VSP) is looking for a senior Business Systems Analyst with 6+years of experience to perform complex business analysis and technical tasks such as project planning, process improvement, writing requirements, system design, data analysis, interface analysis, system testing, system rollout and system support. Focus is to enhance and support VSPs biometric processes with a focus on processes that use VSPs Multimodal Biometrics Identification System (MBIS) and LiveScan systems used for fingerprint capture. These duties involve the following: Leads the overall review, analysis and evaluation of current business systems; analyzes, recommends and implements process improvements; creates and evaluates user requirements and system needs; elicits requirements using various elicitation techniques such as Brainstorming, Data Mining, Document Analysis, and Interviews with users; produces requirements artifacts such as Field Definition Matrix, Business Rules, Interface requirements; performs gap analysis on existing requirements and systems; contributes to and drives a collaborative effort to support organizational change management; facilitates risk analysis; participates in the creation and subsequent reviews of project test plans; leads system testing including drafting test plans, tracking testing activities and documents final user acceptance efforts with business stakeholders; defines user roles and user accesses to applications; represents VSPs interests with vendors and collaborates with them to help meet project needs; creates training materials and provides end-user training.
o Skill, Knowledge, Abilities: Candidates for this position should possess strong organization, administrative, analytical, problem solving and interpersonal skills; be self-motivated and able to develop rapport and positive working relationships with coworkers and the agency at large; be proficient in Organizational Change Management; have an understanding of business analysis concepts such as identifying and interpreting risk assessments; be able to produce requirements and related artifacts such as test cases, requirements traceability matrix, business rules, interface requirements, use cases, activity diagrams, error validations and role based system profiles; be able to manage security access and user profile management; be able to work collaboratively with various groups within VSP and VSP vendors to ensure requirements are vetted and documented; be able to analyze functional/nonfunctional system requirements; be able to re-engineer business processes; be able to identify how new applications and business processes will integrate with or replace existing business processes; possess excellent communication skills in English and the ability to communicate with internal customers in nontechnical terms; be proficient with Microsoft Products (Word, Excel, Visio, PowerPoint).
Call Ext 100for more details. Please provide Requirement id: while calling.
EOE Protected Veterans/Disability
(Jobs in North Cheste
Requirement id
Job title Analyst
Job location in North Chesterfield, VA
Skills required Analytical And Problem Solving Skills, Change Management, System Requirements, Excellent Communication Skills Microsoft
Open Date 04-Sep-2025
Close Date
Job type Contract
Duration 10 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Analyst: Analytical And Problem Solving Skills, Change Management, System Requirements, Excellent Communication Skills Microsoft
Start Date :9/2/2025
End Date :06/30/2026
Submission Deadline :9/8/2025
Client Info : VSP
Note:
* Work Arrangement: Onsite
Description :
Short job description: Perform complex business analysis and technical tasks such as project planning, process improvement, writing requirements, system design, data analysis, interface analysis, system testing, system rollout and system support. Focus is to enhance and support VSPs biometric processes with a focus on processes that use VSPs Multimodal Biometrics Identification System (MBIS) and LiveScan fingerprint capture.
Complete job description: Virginia State Police (VSP) is looking for a senior Business Systems Analyst with 6+years of experience to perform complex business analysis and technical tasks such as project planning, process improvement, writing requirements, system design, data analysis, interface analysis, system testing, system rollout and system support. Focus is to enhance and support VSPs biometric processes with a focus on processes that use VSPs Multimodal Biometrics Identification System (MBIS) and LiveScan systems used for fingerprint capture. These duties involve the following: Leads the overall review, analysis and evaluation of current business systems; analyzes, recommends and implements process improvements; creates and evaluates user requirements and system needs; elicits requirements using various elicitation techniques such as Brainstorming, Data Mining, Document Analysis, and Interviews with users; produces requirements artifacts such as Field Definition Matrix, Business Rules, Interface requirements; performs gap analysis on existing requirements and systems; contributes to and drives a collaborative effort to support organizational change management; facilitates risk analysis; participates in the creation and subsequent reviews of project test plans; leads system testing including drafting test plans, tracking testing activities and documents final user acceptance efforts with business stakeholders; defines user roles and user accesses to applications; represents VSPs interests with vendors and collaborates with them to help meet project needs; creates training materials and provides end-user training.
o Skill, Knowledge, Abilities: Candidates for this position should possess strong organization, administrative, analytical, problem solving and interpersonal skills; be self-motivated and able to develop rapport and positive working relationships with coworkers and the agency at large; be proficient in Organizational Change Management; have an understanding of business analysis concepts such as identifying and interpreting risk assessments; be able to produce requirements and related artifacts such as test cases, requirements traceability matrix, business rules, interface requirements, use cases, activity diagrams, error validations and role based system profiles; be able to manage security access and user profile management; be able to work collaboratively with various groups within VSP and VSP vendors to ensure requirements are vetted and documented; be able to analyze functional/nonfunctional system requirements; be able to re-engineer business processes; be able to identify how new applications and business processes will integrate with or replace existing business processes; possess excellent communication skills in English and the ability to communicate with internal customers in nontechnical terms; be proficient with Microsoft Products (Word, Excel, Visio, PowerPoint).
Call Ext 100for more details. Please provide Requirement id: while calling.
EOE Protected Veterans/Disability
View Now
0
ArcGIS Written And Verbal Communication Skills Analyst
48343 Pontiac, Michigan
COOLSOFT
Posted 3 days ago
Job Viewed
Job Description
ArcGIS Written And Verbal Communication Skills Analyst
(Jobs in Pontiac, MI)
Requirement id
Job title Analyst
Job location in Pontiac, MI
Skills required ArcGIS, MS Visio, Microsoft 365, Written And Verbal Communication Skills
Open Date 05-Sep-2025
Close Date
Job type Contract
Duration 24 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Analyst: ArcGIS, MS Visio, Microsoft 365, Written And Verbal Communication Skills
Start Date :9/22/2025
End Date :2 Years from start date
Submission Deadline : 09/15/2025
Description :
GIS Business Analyst. Overview: This requisition is for a part-time GIS analyst who is interested in contracting 10-20 hours per week primarily during business hours with the Oakland County Treasurers Office. Position Summary: Under the direction of the Oakland County Treasurer staff, this GIS Analyst is responsible for collecting and analyzing and managing spatial data as part of a Geographic Information System. This position plays a key role in planning and coordinating GIS data collection initiatives and projects. This role will serve as a data and technology advocate to promote data sharing collaboration to help improve data-based decision-making. Key Responsibilities: Edit and maintain existing GIS data. Knowledge of GIS dataset schema design, views, tables and attribution. Prepare and deliver technical written and verbal reports in a clear and logical manner. Work independently and as a member of a team. Coordinate multiple work-streams and meet deadlines. Exercise judgment and initiative in analyzing problems and recommending solutions. Performs other duties and responsibilities as assigned.
Call Ext 100for more details. Please provide Requirement id: while calling.
EOE Protected Veterans/Disability
(Jobs in Pontiac, MI)
Requirement id
Job title Analyst
Job location in Pontiac, MI
Skills required ArcGIS, MS Visio, Microsoft 365, Written And Verbal Communication Skills
Open Date 05-Sep-2025
Close Date
Job type Contract
Duration 24 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Analyst: ArcGIS, MS Visio, Microsoft 365, Written And Verbal Communication Skills
Start Date :9/22/2025
End Date :2 Years from start date
Submission Deadline : 09/15/2025
Description :
GIS Business Analyst. Overview: This requisition is for a part-time GIS analyst who is interested in contracting 10-20 hours per week primarily during business hours with the Oakland County Treasurers Office. Position Summary: Under the direction of the Oakland County Treasurer staff, this GIS Analyst is responsible for collecting and analyzing and managing spatial data as part of a Geographic Information System. This position plays a key role in planning and coordinating GIS data collection initiatives and projects. This role will serve as a data and technology advocate to promote data sharing collaboration to help improve data-based decision-making. Key Responsibilities: Edit and maintain existing GIS data. Knowledge of GIS dataset schema design, views, tables and attribution. Prepare and deliver technical written and verbal reports in a clear and logical manner. Work independently and as a member of a team. Coordinate multiple work-streams and meet deadlines. Exercise judgment and initiative in analyzing problems and recommending solutions. Performs other duties and responsibilities as assigned.
Call Ext 100for more details. Please provide Requirement id: while calling.
EOE Protected Veterans/Disability
View Now
1
JSON API Problem Solving Skills Communication Skills Developer
27608 Glenwood, North Carolina
COOLSOFT
Posted 1 day ago
Job Viewed
Job Description
JSON API Problem Solving Skills Communication Skills Developer
(Jobs in Raleigh,
Requirement id
Job title Developer
Job location in Raleigh, NC
Skills required JSON, Ellucian Banner, SQL - Microsoft, API Problem Solving Skills Communication
Open Date 02-Sep-2025
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Developer: JSON, Ellucian Banner, SQL - Microsoft, API Problem Solving Skills Communication
Start date : 10/01/2025
End Date : 10/01/2026
Submission deadline : 09/08/2025
Note:
* Agency Interview Type : Webcam Interview Only
* Remote
Description :
Responsibilities
Design, develop, and configure eForms and workflows using both the Classic and New Softdocs Form Builders.
Write and maintain custom code/scripts to extend functionality, automate processes, and support advanced form features.
Collaborate with stakeholders to gather requirements and translate into scalable technical solutions.
Integrate forms and workflows with Ellucian Banner and other enterprise systems.
Troubleshoot, test, and optimize developed solutions for performance, security, and usability.
Maintain thorough documentation of developed forms, workflows, and supporting code.
Provide training and technical support to end users and administrators.
Required Qualifications
3+ years of experience with Softdocs Classic Form Builder.
6+ months of experience with the new Softdocs Form Builder.
Proven experience writing custom code (e.g., JSON, SQL, APIs, or similar) to enhance forms and workflows.
Hands-on experience with Ellucian Banner ERP, including integration with forms and workflows.
Strong understanding of business process automation and workflow logic.
Excellent problem-solving, troubleshooting, and communication skills.
Preferred Skills
Experience with enterprise document/content management systems (BDM, SharePoint)
Familiarity with higher education business processes.
Knowledge of system integrations, APIs, and data management practices.
Call Ext 100for more details. Please provide Requirement id: while calling.
EOE Protected Veterans/Disability
(Jobs in Raleigh,
Requirement id
Job title Developer
Job location in Raleigh, NC
Skills required JSON, Ellucian Banner, SQL - Microsoft, API Problem Solving Skills Communication
Open Date 02-Sep-2025
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Developer: JSON, Ellucian Banner, SQL - Microsoft, API Problem Solving Skills Communication
Start date : 10/01/2025
End Date : 10/01/2026
Submission deadline : 09/08/2025
Note:
* Agency Interview Type : Webcam Interview Only
* Remote
Description :
Responsibilities
Design, develop, and configure eForms and workflows using both the Classic and New Softdocs Form Builders.
Write and maintain custom code/scripts to extend functionality, automate processes, and support advanced form features.
Collaborate with stakeholders to gather requirements and translate into scalable technical solutions.
Integrate forms and workflows with Ellucian Banner and other enterprise systems.
Troubleshoot, test, and optimize developed solutions for performance, security, and usability.
Maintain thorough documentation of developed forms, workflows, and supporting code.
Provide training and technical support to end users and administrators.
Required Qualifications
3+ years of experience with Softdocs Classic Form Builder.
6+ months of experience with the new Softdocs Form Builder.
Proven experience writing custom code (e.g., JSON, SQL, APIs, or similar) to enhance forms and workflows.
Hands-on experience with Ellucian Banner ERP, including integration with forms and workflows.
Strong understanding of business process automation and workflow logic.
Excellent problem-solving, troubleshooting, and communication skills.
Preferred Skills
Experience with enterprise document/content management systems (BDM, SharePoint)
Familiarity with higher education business processes.
Knowledge of system integrations, APIs, and data management practices.
Call Ext 100for more details. Please provide Requirement id: while calling.
EOE Protected Veterans/Disability
View Now
2
Microsoft Office Suite Written And Verbal Communication Skills Consultant
48915 Lansing, Michigan
COOLSOFT
Posted 5 days ago
Job Viewed
Job Description
Microsoft Office Suite Written And Verbal Communication Skills Consultant
(Jobs
Requirement id
Job title Consultant
Job location in Lansing, MI
Skills required Technical Writing, Financial Industry, Software Development, Microsoft Office Suite Written And Verba
Open Date 03-Sep-2025
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Consultant: Technical Writing, Financial Industry, Software Development, Microsoft Office Suite Written And Verba
Start Date :9/29/2025
End Date :At least 1 Years from projected start date
Submission Deadline :9/9 at 10:00 am EST.
Client Info : DHHS
Note:
* Interview Process: Virtual Interview via MS Teams. A screenshot photo of candidate will be required for any interviews as well as a vendor present at beginning of virtual interview to validate candidate.
* Duration: 1 year with possible extension.
* Remote or On-site: Accepting local candidates within 90 minutes of Lansing, MI at time of submission ONLY. Position will be hybrid, in office 2 days a week upon start and there is NO REMOTE ONLY option
Description:
State of Michigan - DTMB
Senior Technical Writer
The Senior Technical Writer position will work as a contract resource for the State of Michigan - Department of Technology, Management and Budget (DTMB) supporting the Department of Health and Human Services (DHHS) for the Michigan Accounts Receivable and Collections (MiARC) Project. The resource will act as a technical writer for the project creating technical documentation, including user documentation, how-to guides, integration guides, and application specifications.
Top Skills & Years of Experience:
Must Have:
- 5+ years of experience in technical writing and editing for the software development industry.
- 4+ years of experience in technical writing and editing for the financial industry.
- 4+ years of experience developing on-line source documentation.
- 4+ years of experience developing help manuals, training materials, and user guides.
- 4+ years of experience Maintaining documentation libraries and subscription lists.
- 4+ years of experience Ensuring appropriate control access/use of documentation materials.
- 3+ years of experience working with Microsoft Office Suite.
- Strong communication skills; both written and spoken.
o Proficient in English language.
- Ability to communicate information effectively to business partners, technical staff, managers, and executives.
- Able to Identify, create, revise, and maintain documentation and templates.
- Ability to work in a team environment.
Preferred:
- Prior experience working with Azure DevOps / Jira.
- Working knowledge of Systems Engineering Methodology (SEM) and Project Management Methodology (PMM)
- Prior experience working with State or Federal government.
Call Ext 100for more details. Please provide Requirement id: while calling.
EOE Protected Veterans/Disability
(Jobs
Requirement id
Job title Consultant
Job location in Lansing, MI
Skills required Technical Writing, Financial Industry, Software Development, Microsoft Office Suite Written And Verba
Open Date 03-Sep-2025
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Consultant: Technical Writing, Financial Industry, Software Development, Microsoft Office Suite Written And Verba
Start Date :9/29/2025
End Date :At least 1 Years from projected start date
Submission Deadline :9/9 at 10:00 am EST.
Client Info : DHHS
Note:
* Interview Process: Virtual Interview via MS Teams. A screenshot photo of candidate will be required for any interviews as well as a vendor present at beginning of virtual interview to validate candidate.
* Duration: 1 year with possible extension.
* Remote or On-site: Accepting local candidates within 90 minutes of Lansing, MI at time of submission ONLY. Position will be hybrid, in office 2 days a week upon start and there is NO REMOTE ONLY option
Description:
State of Michigan - DTMB
Senior Technical Writer
The Senior Technical Writer position will work as a contract resource for the State of Michigan - Department of Technology, Management and Budget (DTMB) supporting the Department of Health and Human Services (DHHS) for the Michigan Accounts Receivable and Collections (MiARC) Project. The resource will act as a technical writer for the project creating technical documentation, including user documentation, how-to guides, integration guides, and application specifications.
Top Skills & Years of Experience:
Must Have:
- 5+ years of experience in technical writing and editing for the software development industry.
- 4+ years of experience in technical writing and editing for the financial industry.
- 4+ years of experience developing on-line source documentation.
- 4+ years of experience developing help manuals, training materials, and user guides.
- 4+ years of experience Maintaining documentation libraries and subscription lists.
- 4+ years of experience Ensuring appropriate control access/use of documentation materials.
- 3+ years of experience working with Microsoft Office Suite.
- Strong communication skills; both written and spoken.
o Proficient in English language.
- Ability to communicate information effectively to business partners, technical staff, managers, and executives.
- Able to Identify, create, revise, and maintain documentation and templates.
- Ability to work in a team environment.
Preferred:
- Prior experience working with Azure DevOps / Jira.
- Working knowledge of Systems Engineering Methodology (SEM) and Project Management Methodology (PMM)
- Prior experience working with State or Federal government.
Call Ext 100for more details. Please provide Requirement id: while calling.
EOE Protected Veterans/Disability
View Now
3
SharePoint Written And Verbal Communication Skills Trouble Shooting PC Change Manag
27608 Glenwood, North Carolina
COOLSOFT
Posted 1 day ago
Job Viewed
Job Description
SharePoint Written And Verbal Communication Skills Trouble Shooting PC Change Manag
Requirement id
Job title Specialist
Job location in Raleigh, NC
Skills required Microsoft 365, SHARE POINT, Power Platform Development, Written And Verbal Communication Skills
Open Date 29-Aug-2025
Close Date
Job type Contract
Duration 2 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Specialist: Microsoft 365, SHARE POINT, Power Platform Development, Written And Verbal Communication Skills
Start Date :9/22/2025
End Date :11/19/2025
Submission Deadline :09/02/2025
Client Info : NCDIT
Note:
* Agency Interview Type: Both Phone and In Person.
* This is an onsite position.
Description :
This is a request for a contractor with specific skills in support of Microsoft 365 and the multiple efforts served from it. This position will be part of the Enterprise Collaboration Services Tier 3 group of the DIT Service Delivery division. Primary duties of this position will be to serve as a lead Subject Matter Expert (SME) and product specialist for Microsoft 365 services and related collaboration tools.
Call Ext 100for more details. Please provide Requirement id: while calling.
EOE Protected Veterans/Disability
Requirement id
Job title Specialist
Job location in Raleigh, NC
Skills required Microsoft 365, SHARE POINT, Power Platform Development, Written And Verbal Communication Skills
Open Date 29-Aug-2025
Close Date
Job type Contract
Duration 2 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Specialist: Microsoft 365, SHARE POINT, Power Platform Development, Written And Verbal Communication Skills
Start Date :9/22/2025
End Date :11/19/2025
Submission Deadline :09/02/2025
Client Info : NCDIT
Note:
* Agency Interview Type: Both Phone and In Person.
* This is an onsite position.
Description :
This is a request for a contractor with specific skills in support of Microsoft 365 and the multiple efforts served from it. This position will be part of the Enterprise Collaboration Services Tier 3 group of the DIT Service Delivery division. Primary duties of this position will be to serve as a lead Subject Matter Expert (SME) and product specialist for Microsoft 365 services and related collaboration tools.
Call Ext 100for more details. Please provide Requirement id: while calling.
EOE Protected Veterans/Disability
View Now
4
Customer Service Representative - Client Relations - Knoxville, TN
37955 Knoxville, Tennessee
EdFinancial Services, LLC
Posted 1 day ago
Job Viewed
Job Description
Competitive Pay starting at 17.75 per hour PLUS and additional $4.93 hourly fringe benefit! - - - Visit www. Ed. Careers.com to learn more about our history, read about our company culture, and review testimonials from our current employees. This pos Client Relations, Relations, Customer Service Representative, Customer Service, Representative, Retail
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5
Customer Service Representative - Client Relations - Knoxville, TN
37955 Knoxville, Tennessee
Edfinancial Services
Posted 5 days ago
Job Viewed
Job Description
***Competitive Pay starting at 17.75 per hour PLUS and additional $4.93 hourly fringe benefit!***
Visit to learn more about our history, read about our company culture, and review testimonials from our current employees.
This position involves receiving inbound calls and making outbound calls to current customers, utilizing provided scripts and information to promote our products and services effectively. Responsible for addressing customer inquiries, providing accurate information, and resolving issues promptly and professionally. Assist customers on both inbound or outbound attempts in accordance with all applicable state and federal regulations and Edfinancial Services policies and procedures. Uses sound judgment and training provided to support customer inquiries. Contribute to and promote a team-oriented quality work environment.
Requirements
Effective April 1st, 2025, our hours of operation will be as follows:
Monday - 8am - 11pm Est
Tuesday - Friday - 8am to 9pm Est
Saturday - 10am - 2pm Est
This position requires open availability, and schedules are assigned based on business need.
#ZR
Salary Description
$7.75 per hour PLUS 4.93 Hourly Fringe Pay
Visit to learn more about our history, read about our company culture, and review testimonials from our current employees.
This position involves receiving inbound calls and making outbound calls to current customers, utilizing provided scripts and information to promote our products and services effectively. Responsible for addressing customer inquiries, providing accurate information, and resolving issues promptly and professionally. Assist customers on both inbound or outbound attempts in accordance with all applicable state and federal regulations and Edfinancial Services policies and procedures. Uses sound judgment and training provided to support customer inquiries. Contribute to and promote a team-oriented quality work environment.
Requirements
- This is an ON-SITE position - Possibility of remote work after a minimum of 6 months consistently meeting performance metrics and meeting work from home requirements.
- Maintain a positive on-site work atmosphere by behaving and communicating in a manner so that you get along with customers, clients, co-workers, and management.
- Responsible for the security of workstation and work area regarding the confidentiality of the data and the systems.
- The position requires a 5c level access to Edfinancial' s information system.
- All employees are expected to represent the company and its interests in a positive, professional manner inside and outside of the corporate environment.
- Maintain a high-level of knowledge of all loan phases, from pre-loan thru pay-off, including ability to analyze complex and detailed information regarding customers invoice, payment, and loan status questions; maintain knowledge of federal and regulatory issues, and Edfinancial rules and regulations.
- Maintain certifications for specialized training and complete annual refresher courses in each topic.
- Based on company needs, employees may be crossed trained in specialty queues within the department as well as during peak times within other areas of the organization.
- Remain up to date on system enhancements and changes to determine best way to assist borrowers.
- Adhere to assigned schedule to assist with outbound calls, Inbound calls, incoming chats, emails, or a combination of skills.
- Ensure that department goals and expectations are met on a daily and monthly basis.
- Be proactive and discuss with management strategies to improve job performance.
- Read the training materials and utilize resources provided by department and company.
- Work overtime based on business and department needs.
- Other duties deemed necessary.
Effective April 1st, 2025, our hours of operation will be as follows:
Monday - 8am - 11pm Est
Tuesday - Friday - 8am to 9pm Est
Saturday - 10am - 2pm Est
This position requires open availability, and schedules are assigned based on business need.
#ZR
Salary Description
$7.75 per hour PLUS 4.93 Hourly Fringe Pay
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6
Customer service
Remote
$25 - $30 per hour
Gulf Maritime Shipping
Posted 1 day ago
Job Viewed
Job Description
Seeking a friendly, agile, and detail-oriented Remote Customer Service Representative to deliver exceptional support across phone, email, chat, and social media. You'll be the frontline ambassador for our brand resolving inquiries, building trust, and representing our values in every interaction.
Customer Interaction: Handle inquiries via email, phone, chat, and social media promptly and professionally
Issue Resolution: Troubleshoot product or service issues, resolve complaints with empathy, escalate when necessary, and follow up ensuring customer satisfaction.
Order Processing & Returns: Assist with orders, tracking, returns, and payments accurately.
Performance Metrics: Adhere to quality standards and KPIs, such as response time, resolution rate, and customer satisfaction.
Remote Flexibility: Work from home with flexible hours for better work-life balance.
Learning & Growth: Training and progression opportunities; a stepping stone to roles in management.
| Standard Employment Perks | Benefits may include health insurance, 401(k), flexible scheduling, and vision insurance. Example cited from a real listing: |
- 401(k) + matching
- Health, Vision Insurance
- Flexible schedule
Company Details
Gulf Maritime Shipping is a leading logistics operator offering a comprehensive range of services in customs clearance and transportation across the UAE, GCC, and the wider Middle East. As a one-stop destination for transport and logistics solutions, we are committed to delivering seamless, efficient, and reliable services tailored to meet the dynamic needs of our clients
Apply Now
7
Customer Service
29646 Greenwood
$18 - $27 per hour
Climate Control Systems of Greenwood INC
Posted 9 days ago
Job Viewed
Job Description
We are seeking a dedicated and friendly Customer Service Representative to join our team at Climate Control Systems of Greenwood INC. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients and ensuring their needs are met in a timely and professional manner.
Responsibilities:- Answer incoming customer inquiries via phone, email, and in-person
- Assist customers with product information, pricing, and orders
- Resolve customer complaints and issues in a timely and efficient manner
- Process returns, exchanges, and refunds according to company policies
- Maintain accurate customer records and documentation
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in Microsoft Office and CRM software
If you are a customer-focused individual with a passion for helping others, we would love to hear from you. Apply now to join our team at Climate Control Systems of Greenwood INC!
Company Details
Climate Control Systems of Greenwood INC is Greenwood's expertheating and cooling company. We offer furnace and air conditioning services in and around Greenwood. Please, feel free to contact us formore information on our services, products, and company. to provide maintenance on residential heating and air conditioning systems according to company standards providing the customer with a high quality experience.
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8