ASSISTANT STORE MANAGER

35235 Chalkville, Alabama Family Dollar

Posted 18 days ago

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Store Family Dollar
**General Summary** **:**
Work where you love to shop! Family Dollar is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today.
We offer generous benefits, flexible work schedules and the ability to work today and get paid tomorrow.
As a Family Dollar Assistant Store Manager you will be responsible for providing exceptional service to our customers. A key priority includes assisting the Store Manager in the daily operation of the store. Under the direction of the Store Manager, you will also be responsible for maintaining inventories, store appearance and completing daily paperwork.
**Principal Duties & Responsibilities** **:**
+ Greets and assists customers in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns.
+ Maintains a presence in the store by providing excellent customer service.
+ Ensures a clean, well-stocked store for customers.
+ At the direction of the Store Manager, supervises, trains, and develops Store Associates on Family Dollar operating practices and procedures.
+ Assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store.
+ Assists Store Manager in ordering merchandise and record keeping to include payroll, scheduling and cash register deposits and receipts.
+ Supports Store Manager in loss prevention efforts.
+ Assumes certain management responsibilities in absence of Store Manager.
+ Follows all Company policies and procedures.
**Position Requirements** **:**
+ **_Education_** **:** Prefer completion of high school or equivalent. Ability to read, interpret and explain to other's operational directives (e.g., merchandise schematics, etc).
+ **_Experience_** **:** Prefer store management experience in retail, grocery, or drug store environments.
+ **_Physical Requirements:_** Ability to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
+ **_Availability_** **:** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
+ **_Skills & Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
We value our Associates' contributions to our success, which drives us to invest in the most important element of our organization: our people.
As we work towards a healthier future, we provide eligible associates with the following:
Health and welfare programs including medical, pharmacy, dental, and vision
Employee Assistance Program
Paid Time Off
Retirement Plans
Employee Stock Purchase Program
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
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SAP iXp Intern - Sales Performance Management Operations Analyst

35226 Hoover, Alabama SAP

Posted today

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**We help the world run better**
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
**About the SAP Internship Experience Program**
The SAP Internship Experience Program is SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.
**Three reasons to intern at SAP**
1. **Culture of collaboration** : Meet with mentors, make new friends across the globe, and create a thriving personal network.
2. **Project-driven experience** : gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. **Gain visibility** : with the SAP Internship Experience Program in your title, you'll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.
**What you'll do:**
**Position title:** SAP iXp Intern - Sales Performance Management Operations Analyst
**Location:** Hybrid - Birmingham
**Expected start date:** June 2025
**Duration:** 12 months
**Working hours:** Full-time (40 hrs./week)
We are seeking a Business Operations intern to join our Sales Performance Management team. This role is ideal for recent college students or graduates with a degree in Business, Analytics, Finance, Accounting, Mathematics, Communications, or a related field, who are looking to gain practical experience in customer success operations and strategy, as well as product analytics. The intern will be responsible for supporting 2 teams: Services and Customer Success. The successful intern will contribute to building analytics solutions, responding to ad-hoc reporting requests, and establishing a regular reporting and publishing cadence for the SPM team. This role will also collaborate cross-functionally to support high-impact initiatives, streamline operational processes, and help elevate the overall customer experience.
**Key Responsibilities:**
+ Enablement for Forecasting Tools
+ Project Reviews (Financial Issues)
+ Create and Review Revenue Accuracy Report
+ Biweekly updates on the Leadership team call
+ Monthly Delivery Business Review
+ Actuals, Utilization, Project Reviews (Top Watch, Red & Yellow Projects), missing time, accuracy
+ Build and manage a regular reporting publication cadence
+ Collaborate with internal teams to gather necessary information and formulate reporting requirements
+ Review and analyze business metrics and summarize findings and potential actions.
+ Edit and publish periodic newsletters and status reports
+ **Renewal Forecasting:**
+ Assist in preparing and maintaining renewal forecasts for the leadership team.
+ Own and manage the renewal master forecast file for the SPM CSM team, ensuring data accuracy and timely updates.
+ **Data Analysis and Reporting:**
+ Fulfill ad hoc data requests and queries from Customer Success Managers (CSMs) and leadership.
+ Analyze trends in customer health, churn risk, and renewal performance to generate actionable insights.
+ Support the creation and maintenance of dashboards and reports to automatically monitor KPIs.
+ **Content Management & Enablement:**
+ Develop a content management strategy to centralize Customer Success resources, templates, playbooks, and collateral.
+ Build or help implement a platform (e.g., SharePoint, Workzone) that serves as a one-stop shop for team content needs.
+ **Customer Success Operations Support:**
+ Document and optimize key processes (e.g., onboarding, renewals, provisioning, escalation management).
+ Support internal communications by helping craft newsletters, training documentation.
+ **Cross-Functional Collaboration:**
+ Partner with Sales Ops, Support, Marketing, and Product teams to support cross-functional initiatives that impact customer success.
The Sales Performance Management (SPM) Line of Business is focused on the growth and success of the SPM portfolio. The SPM portfolio is a set of tools and processes that drive the revenue-generating and revenue-persuading behaviors and resources needed for organizations to meet their corporate goals.
The SPM portfolio consists of several solutions, including SAP Incentive Management, SAP Territory and Quota, SAP Agent Performance Management, SAP Agent Connect, and others.
The SPM business is in incubation status and does not have standard functions like Business Operations fully staffed, yet performance reporting and analytics are key functions that need to be addressed. This is a great opportunity for a mature intern who is interested in using their Microsoft Office skills and data and analytics skills to jumpstart their career.
**What you bring:**
We're looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
**Required Qualifications**
+ Education: Pursuing a BS or BBA with upper-class status in Business, Math, Finance, Accounting, or related backgrounds
+ Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor's, master's, or JD/PhD program
+ Proficient in Microsoft Excel and related Office suite of products. Must be comfortable extracting data from various Cloud applications and performing basic data translation and manipulation in Excel
+ Experience in Microsoft SharePoint to build functional, user-friendly sites
+ Comfortable producing graphical reporting and observations with a business narrative
+ Excellent communication skills, both written and verbal, with the ability to explain complex technical concepts to non-technical audiences
+ Detail-oriented with strong analytical and problem-solving abilities with attention to detail
+ Ability to work effectively in a team environment and independently when necessary
+ Self-starter with excellent communication and organizational skills
**Preferred Qualifications:**
+ Previous internship or work experience
+ Pursuing a BS or BBA with upper-class status in Business, Math, Finance, Accounting, or related backgrounds
+ Willing to work in an office environment
+ Advanced MS Excel skills such as VLOOKUP, data export, and pivot tables
+ Self-starter
**Meet your team:**
This will primarily be an in-office role with at least 3 days in office, with Tuesday and Thursday as mandatory in-office days. You will be part of the Birmingham, Alabama team that includes Services, Product, Engineering, Customer Success, and Sales Engineering. It is extremely important the candidates can operate in a team environment and are able to work both independently with minimal supervision, but also help others when they may have some downtime in their schedule.
**Benefits:**
+ Opportunity to gain hands-on experience in business operations, reporting and performance optimization within a supportive and collaborative team environment
+ Exposure to cutting-edge technologies and methodologies
+ Mentoring and professional development opportunities to advance your caree
#SAPCSCareers
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
**Compensation Range Transparency** : SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 15- 62 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits ( .
Requisition ID: 425982 | Work Area:Corporate Operations | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid
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Customer Service Advocate

35275 Birmingham, Alabama Daxko

Posted 2 days ago

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Customer Service Advocate

Daxko's mission is to power wellness and improve lives. We provide solutions, services, and insights for the health and wellness industry to engage members, deliver delightful experiences, and improve the businesses we serve.

Do you know what it takes to deliver a WOW customer experience? Are you passionate about customer service? Daxko's Customer Service Team is looking for a WOW-provider to support its software and engagement solutions. We need someone with personality and versatility that can take initiative, manage team projects, build rapport, and build lasting client relationships. Think you're up to the task?

We are only seeking applicants located in or near Birmingham, AL as this position will require you to work at the Birmingham, AL office 2-3 times a week.

This position will provide support for one or more of our many products - Daxko Operations, CSI Spectrum, Zen Planner, VFPnext, or Club Automation.

As a Customer Service Advocate, you are responsible for acting as a liaison, providing product/services information, and resolving any emerging problems that our customer accounts might face with accuracy and efficiency.

You will also:

  • Create, build, and maintain relationships and rapport with clients - Answering product questions and explaining technical concepts to a non-technical audience via email, phone, and live chat.
  • Help customers better utilize our software by providing best-practice consulting and product training
  • Investigate and diagnose system issues via research and testing
  • Identify complex problems and information to develop and evaluate options and implement solutions
  • Effectively communicate with staff at all levels in an organization
  • Remain current on and adhere to updated policies and standard operating procedures
  • Take initiative and act innovatively to help our customers and Daxko succeed
  • Meet weekly, monthly, and quarterly call and case goals
  • Participate in and/or lead team trainings and professional development opportunities in order to become a product expert

Note: This position is Entry-Level.

  • Strong interpersonal and communication skills
  • Strong computer and multi-tasking skills
  • Ability to work comfortably in a fast-paced, high-volume call center environment
  • Ability to handle stressful situations or dissatisfied customers
  • Ability to train and teach others how to use product(s)
  • Availability to work shifts ranging as early as 7am CST to as late as 7pm CST (M-F), with periodic on-call time. Note: Each weekday shift will be an 8-hour shift with a 1-hour lunch break.
  • High school diploma or equivalent

Bonus points for:

  • Bachelor's degree
  • 1+ years of relevant experience:
    • Customer Service Experience
    • Technical, help-desk, or support experience
    • Experience using a CRM software, such as Salesforce

The pay range for this role is $16.00-$22.00 per hour. Where you fall within the pay range is based on how you demonstrate the attributes and competencies required for the role. We mostly reserve the upper half of our compensation bands for internal growth. In addition to base salary, we offer a comprehensive benefits package, performance-based incentives, and opportunities for growth.

#LI-Hybrid

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. These perks are only for our full-time team members. Some of our favorites include:

  • Flexible paid time off
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) matching
  • New-Parent Paid Leave
  • Casual work environments
  • Remote work

All your information will be kept confidential according to EEO guidelines.

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Customer Service Associate

35298 Birmingham, Alabama Walgreens

Posted today

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**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1643477BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 668 LOMB AVE SW,BIRMINGHAM,AL,35211
**Full District Office Address:** 668 LOMB AVE SW,BIRMINGHAM,AL,35211-01330-07245-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 07245-BIRMINGHAM AL
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