28 Admin jobs in Colorado Springs

Assist the event sales team in managing client inquiries and bookings.

Coordinate event logistics, including scheduling and room setup.

Communicate with clients to gather event requirements and preferences.

Provide excellent guest service by addressing client queries and concerns.

Maintain accurate records of client interactions and bookings.

Collaborate with internal teams to ensure the successful execution of events.

Strong organizational and administrative skills.

Excellent communication and customer service abilities.

Detail-oriented with the ability to manage multiple tasks simultaneously.

Proficiency in office software and booking systems.

Previous experience in event coordination or administrative roles is a plus.

7.25 - 18.63 - 30.00 USD Hourly

ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

RELOCATION ASSISTANCE: No relocation assistance available

CLEARANCE TYPE: Top Secret

TRAVEL: Yes, 10% of the Time

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman Space Systems-Launch and Missile Defense Systems presents an exciting career opportunity for a Sr Principal Systems Administrator - Virtualization/Cloud Technologies Administrator (25-281) to join our team of qualified and diverse professionals. This position, located in Colorado Springs, CO, plays a vital role in supporting the U.S. President, Secretary of Defense, and combatant commanders at strategic, regional, and operational levels.

Relocation assistance is not available for this position, and this role is on-site with no remote options.

Position Overview:

The Command and Control, Battle Management, and Communications (C2BMC) program functions as the central element of the Missile Defense System. It is a vital operational system that allows the U.S. president, the secretary of defense, and combatant commanders at strategic, regional, and operational levels to systematically plan ballistic missile defense operations, observe the progress of the battle, and actively manage designated networked sensors and weapon systems to accomplish global and regional mission goals. C2BMC supports a layered missile defense capability that responds effectively to threats across all ranges and flight phases. It acts as a force multiplier by linking, integrating, and synchronizing autonomous sensor and weapon systems and operations on a global and regional scale to boost performance. Furthermore, C2BMC is a key component in all system ground and flight tests, which verify and demonstrate the current and future capabilities of the missile defense system.

This individual will be responsible for deploying and maintaining a large virtualization solution across multiple remote sites. This environment includes virtualization hypervisor platforms, remote virtual desktop infrastructure, and other technologies that enhance user experience, along with monitoring solutions for virtual infrastructure. They must be detail-oriented and able to track the impact of events and actions on the underlying infrastructure, such as patching and maintenance.

Essential Functions:

• Keep the hypervisor software patch and version up to date to meet vendor recommendations and support current production needs

• Troubleshoot all virtualization and cloud solutions, collaborating with hardware engineers to ensure all physical servers are functioning correctly and firmware versions are current

• Monitoring the health of all virtualization and cloud services to ensure maximum uptime within the enterprise

• Monitor and alert virtualization capacity management to ensure accurate calculations of computer and storage loads, tracking virtual resource availability for enterprise expansion

• Collaborate with other teams, such as IDAM engineering, to configure new services for user access to virtual assets using cloud-specific technologies

• This could include examples like:

• Creating a new security group for a specific user group

• Setting up a Nutanix Prism Central project, linking certain VM assets to this project

• Ensuring that only specific parts of the project are accessible to the user base

• Deployment and maintenance of virtual desktop infrastructure ( VDI ) technologies that enable access to enterprise services for users, either locally or remotely

• Examples of these solutions are products such as:

• VMware Horizon View

• Citrix Virtual Apps and Desktops

• Act as the primary team while working with IDAM and other teams to maintain and monitor the health of all storage subsystems

• This includes storage used by the user base and storage dedicated solely to data storage, such as cyber logs

• Examples could include Nutanix Files-based storage and NetApp products, such as both hardware and remote software arrays

• Serve as the main administrators for deploying, maintaining, and decommissioning processes in a Kubernetes containerized architecture

Basic Qualifications:

Please note your updated security clearance and IAT/relevant certifications on your resume, if applicable.

• A Bachelor's Degree in Computer Science, Engineering, Mathematics, Physics, or a related field from an accredited university is preferred, along with 8 years of experience; or a Master's degree in a related field with 6 years of experience; or 12 years of relevant experience may be considered instead of a degree

• Applicants must possess a current, active in-scope DoD-issued Top Secret security clearance at the time of application, which is necessary to start with the ability to obtain SCI and SAP clearance

• Experience with virtualization technologies in enterprise-level systems, such as:

• VMWare

• Red Hat OpenStack

• Nutanix

• Capacity tracking for virtual resources usage to effectively plan future expansion in a multi-tenant environment

• Experience with automation platforms such as:

• Nutanix Calm,

• VMware vRealize Automation , or others

• Comfortable using network and system health tracking solutions like SolarWinds to monitor the health of both virtual infrastructure and hardware

• Experience in creating standard operating procedures (SOP) documentation

Preferred Qualifications:

• Thorough understanding and experience with Nutanix Prism/AHV on-premises cloud platform

• Experience with an on-premises multi-tenant environment using role-based administrative controls (RBAC) for least privilege

• Experience with maximizing infrastructure uptime, while still maintaining a compliant and patched hypervisor platform

• Some experience with the administration of an Active Directory environment

What We Can Offer You:

Northrop Grumman offers a comprehensive benefits package and a work environment that encourages your growth while fostering the shared success of our team and company. The benefits at Northrop Grumman provide you with the flexibility and control to choose options that best suit you and your family. Your benefits will include the following:

• Health Plan

• Savings Plan

• Paid Time Off

• Education Assistance

• Training and Development

• Flexible Work Arrangements

#NGSpace

#COSpace

#NGFeaturedJobs

#C2BMC

Additional Northrop Grumman Information:

Salary Range: $113,500.00 - $170,300.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Space Systems-Launch and Missile Defense Systems presents an exciting career opportunity for a Sr Principal Systems Administrator - Virtualization/Cloud Technologies Administrator to join our team of qualified and diverse professionals. This position, located in Colorado Springs, CO, plays a vital role in supporting the U.S. President, Secretary of Defense, and combatant commanders at strategic, regional, and operational levels. Relocation assistance is not available for this position, and this role is on-site with no remote options.

The Command and Control, Battle Management, and Communications (C2BMC) program functions as the central element of the Missile Defense System. It is a vital operational system that allows the U.S. president, the secretary of defense, and combatant commanders at strategic, regional, and operational levels to systematically plan ballistic missile defense operations, observe the progress of the battle, and actively manage designated networked sensors and weapon systems to accomplish global and regional mission goals. C2BMC supports a layered missile defense capability that responds effectively to threats across all ranges and flight phases. It acts as a force multiplier by linking, integrating, and synchronizing autonomous sensor and weapon systems and operations on a global and regional scale to boost performance. Furthermore, C2BMC is a key component in all system ground and flight tests, which verify and demonstrate the current and future capabilities of the missile defense system. This individual will be responsible for deploying and maintaining a large virtualization solution across multiple remote sites. This environment includes virtualization hypervisor platforms, remote virtual desktop infrastructure, and other technologies that enhance user experience, along with monitoring solutions for virtual infrastructure. They must be detail-oriented and able to track the impact of events and actions on the underlying infrastructure, such as patching and maintenance.

Keep the hypervisor software patch and version up to date to meet vendor recommendations and support current production needs

Troubleshoot all virtualization and cloud solutions, collaborating with hardware engineers to ensure all physical servers are functioning correctly and firmware versions are current

Monitoring the health of all virtualization and cloud services to ensure maximum uptime within the enterprise

Monitor and alert virtualization capacity management to ensure accurate calculations of computer and storage loads, tracking virtual resource availability for enterprise expansion

Collaborate with other teams, such as IDAM engineering, to configure new services for user access to virtual assets using cloud-specific technologies

Deployment and maintenance of virtual desktop infrastructure (VDI) technologies that enable access to enterprise services for users, either locally or remotely

Examples of these solutions are products such as: VMware Horizon View and Citrix Virtual Apps and Desktops

Act as the primary team while working with IDAM and other teams to maintain and monitor the health of all storage subsystems

This includes storage used by the user base and storage dedicated solely to data storage, such as cyber logs

Examples could include Nutanix Files-based storage and NetApp products, such as both hardware and remote software arrays

Serve as the main administrators for deploying, maintaining, and decommissioning processes in a Kubernetes containerized architecture

Please note your updated security clearance and IAT/relevant certifications on your resume, if applicable.

• A Bachelor's Degree in Computer Science, Engineering, Mathematics, Physics, or a related field from an accredited university is preferred, along with 8 years of experience; or a Master's degree in a related field with 6 years of experience; or 12 years of relevant experience may be considered instead of a degree
• Applicants must possess a current, active in-scope DoD-issued Top Secret security clearance at the time of application, which is necessary to start with the ability to obtain SCI and SAP clearance

• Thorough understanding and experience with Nutanix Prism/AHV on-premises cloud platform
• Experience with an on-premises multi-tenant environment using role-based administrative controls (RBAC) for least privilege
• Experience with maximizing infrastructure uptime, while still maintaining a compliant and patched hypervisor platform
• Some experience with the administration of an Active Directory environment

Northrop Grumman offers a comprehensive benefits package and a work environment that encourages your growth while fostering the shared success of our team and company. The benefits at Northrop Grumman provide you with the flexibility and control to choose options that best suit you and your family. Your benefits will include the following:

• Health Plan
• Savings Plan
• Paid Time Off
• Education Assistance
• Training and Development
• Flexible Work Arrangements

Salary Range: $113,500.00 - $170,300.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman Space SystemsLaunch and Missile Defense Systems presents an exciting career opportunity for a Sr Principal Systems Administrator Virtualization/Cloud Technologies Administrator to join our team of qualified and diverse professionals. This position, located in Colorado Springs, CO, plays a vital role in supporting the U.S. President, Secretary of Defense, and combatant commanders at strategic, regional, and operational levels.

Relocation assistance is not available for this position, and this role is on-site with no remote options.

Position Overview:

The Command and Control, Battle Management, and Communications (C2BMC) program functions as the central element of the Missile Defense System. It is a vital operational system that allows the U.S. president, the secretary of defense, and combatant commanders to systematically plan ballistic missile defense operations, observe the progress of the battle, and actively manage designated networked sensors and weapon systems to accomplish global and regional mission goals. C2BMC supports a layered missile defense capability that responds effectively to threats across all ranges and flight phases. It acts as a force multiplier by linking, integrating, and synchronizing autonomous sensor and weapon systems and operations on a global and regional scale to boost performance. Furthermore, C2BMC is a key component in all system ground and flight tests, which verify and demonstrate the current and future capabilities of the missile defense system.

This individual will be responsible for deploying and maintaining a large virtualization solution across multiple remote sites. This environment includes virtualization hypervisor platforms, remote virtual desktop infrastructure, and other technologies that enhance user experience, along with monitoring solutions for virtual infrastructure. They must be detail-oriented and able to track the impact of events and actions on the underlying infrastructure, such as patching and maintenance.

Essential Functions:

• Keep the hypervisor software patch and version up to date to meet vendor recommendations and support current production needs
• Troubleshoot all virtualization and cloud solutions, collaborating with hardware engineers to ensure all physical servers are functioning correctly and firmware versions are current
• Monitoring the health of all virtualization and cloud services to ensure maximum uptime within the enterprise
• Monitor and alert virtualization capacity management to ensure accurate calculations of computer and storage loads, tracking virtual resource availability for enterprise expansion
• Collaborate with other teams, such as IDAM engineering, to configure new services for user access to virtual assets using cloud-specific technologies
• This could include examples like:
  • Creating a new security group for a specific user group
  • Setting up a Nutanix Prism Central project, linking certain VM assets to this project
  • Ensuring that only specific parts of the project are accessible to the user base
• Deployment and maintenance of virtual desktop infrastructure (VDI) technologies that enable access to enterprise services for users, either locally or remotely
• Examples of these solutions are products such as:
  • VMware Horizon View
  • Citrix Virtual Apps and Desktops
• Act as the primary team while working with IDAM and other teams to maintain and monitor the health of all storage subsystems
• This includes storage used by the user base and storage dedicated solely to data storage, such as cyber logs
• Examples could include Nutanix Files-based storage and NetApp products, such as both hardware and remote software arrays
• Serve as the main administrators for deploying, maintaining, and decommissioning processes in a Kubernetes containerized architecture

Basic Qualifications:

Please note your updated security clearance and IAT/relevant certifications on your resume, if applicable.

• A Bachelor's Degree in Computer Science, Engineering, Mathematics, Physics, or a related field from an accredited university is preferred, along with 8 years of experience; or a Master's degree in a related field with 6 years of experience; or 12 years of relevant experience may be considered instead of a degree
• Applicants must possess a current, active in-scope DoD-issued Top Secret security clearance at the time of application, which is necessary to start with the ability to obtain SCI and SAP clearance

• Experience with virtualization technologies in enterprise-level systems, such as:
  • VMWare
  • Red Hat OpenStack
  • Nutanix
• Capacity tracking for virtual resources usage to effectively plan future expansion in a multi-tenant environment
• Experience with automation platforms such as:
  • Nutanix Calm
  • VMware vRealize Automation
• Comfortable using network and system health tracking solutions like SolarWinds to monitor the health of both virtual infrastructure and hardware
• Experience in creating standard operating procedures (SOP) documentation

Preferred Qualifications:

• Thorough understanding and experience with Nutanix Prism/AHV on-premises cloud platform
• Experience with an on-premises multi-tenant environment using role-based administrative controls (RBAC) for least privilege
• Experience with maximizing infrastructure uptime, while still maintaining a compliant and patched hypervisor platform
• Some experience with the administration of an Active Directory environment

What We Can Offer You:

Northrop Grumman offers a comprehensive benefits package and a work environment that encourages your growth while fostering the shared success of our team and company. The benefits at Northrop Grumman provide you with the flexibility and control to choose options that best suit you and your family. Your benefits will include the following:

• Health Plan
• Savings Plan
• Paid Time Off
• Education Assistance
• Training and Development
• Flexible Work Arrangements

Salary Range: $113,500.00 - $170,300.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit

Job Description:Job Title: Sales Admin / Rental CoordinatorLocation: Coloratdo Springs, ColoradoBase Pay Range: $22.00 - $26.00 per hour Would you like to be a vital part of a dynamic team that is committed to providing the highest quality mobility equipment and products, wheelchair vans and services in the country? Medical benefits, Matching 401K, paid time off and more.Join our organization and be a part of a team that makes a tremendous impact by helping the physically challenged elevate their quality of life. Bi-lingual a plus.IF THESE WORDS RESONATE WITH YOU: Strong Work Ethic. Mission-driven. Proactive. Problem Solver. Client-Centric. Empathetic. Multi-tasker. Tech-savvy. Then please read on.To be successful in our Sales Admin / Rental role, you will be a high performing, driven professional who has a genuine interest in providing world-class customer service while supporting administration, sales, and operations in a dynamic, fast-paced environment.Keep Reading IF:YOU ARE EMPATHETIC AND COMPASSIONATE. You take pride in creating a warm and engaging customer experience in person or over the phone. You take a non-judgmental approach to the service you provide. You are an excellent listener and your #1 goal is to support the customer. You build rapport and you always go the extra mile to ensure that every customer is welcomed with a friendly smile and that they can count on you to be a resource for all products and services.YOU EXCEL WITH TECHNOLOGY. You enjoy the challenge of learning and mastering new systems, even complex systems that are not cut and dry or require some critical thinking. You learn new things quickly. If you don't know the answer, you'll ask or dig until you find it.YOU ORGANIZE INFORMATION WELL AND HAVE A KEEN EYE FOR DETAIL. You take ownership of a variety of responsibilities. You enjoy staying very busy with both administrative and sales support needs. Quality, details and follow through matter to you. You have a proven track record of producing quality reports and documents. You stay focused and no details fall through the cracks on your watch.ESSENTIAL JOB FUNCTIONS MAY INCLUDE:Within the first 30 days:Becomes the initial welcoming contact with clients when they enter the store and receives all clients in a friendly and helpful mannerHas begun training on corporate processes including; money handling, invoicing, opening closing batch and paperwork processingThroughout a day successfully manages multiple clients, projects, tasks and lines of communications across 30-70 daily calls via multiple phone linesWithin the first 60 days and ongoing:Has begun as liaison for all incoming calls, building rapport, returning calls and outreach to clients to introduce new productsEnsures that all client accounts are up-to-dateCalls accounts to collect aged receivables each month as neededSupports sales staff (some sales from scooter and wheelchair lifts-down in the trenches can be time-consuming)Within the first 90 days and ongoing:Fully understands how the store works and thoroughly supports teamHas begun taking on any necessary ad hoc administrative projects assigned by General ManagerContinues establishing, developing and maintaining strong relationships with prospective and current clientsRuns rentals and wheelchair salesEducation, Skills & Experience:High School diploma/GED and a valid driver's license is requiredMust have 3+ years of proven customer service experience in a fast-paced office, medical office experience a plusExperience maintaining & updating CRMsBeginner to intermediate experience in MS Word & Excel is preferredExperience with standard office record keeping, including reconciliation of cash and receiptsAbility to engage and connect with potential clients by providing exceptional customer service, driving the sales process forwardExperience in inventory management and ordering procedures a plusBilingual a plusBraunAbility is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Ability to operate under supervision.
  
• Execute day to day management and operations of systems and networks.
  
• Manage COTS & GOTS products to collect, display and remediate a variety of automated system security and system operations/performance functions and metrics.
  
• Follow Operations and Maintenance (O&M) checklists to maintain the service (daily, weekly, monthly, yearly O&M checklists); build Tactics, Techniques and Processes (TTPs) and Standard Operating Processes (SOPs) associated with service checklists.
  
• Operate monitoring tools/capabilities with the enterprise security information and event management (SIEM) and create/tailor complex event alarms/rules and summary reports.
  
• Assist in analyzing technical risk, upon request, of emerging cybersecurity tools and processes.
  
• Work as part of a security incident response team as needed.
  
• Working technical competency in one or more of the following supported platforms: Microsoft Windows Server, Red Hat Enterprise Linux servers, MS Hyper-V/VMWare/ESx/Xen Hypervisors, Enterprise networking/firewalls/intrusion detection/prevention systems, forensic analysis/vulnerability assessment, Group Policy management and configuration, Scripting, BMC Footprints, WSUS, , Lumension, Bitlocker, SQL Server 2012, TomCat, IIS, Windows Server2012r2/2016, Win 10, Red Hat 6.5, Microsoft Office Toolkits, SEIMs, Logrhythm, ACAS/Nessus/SCAP, mandatory/role-based access control concepts (e.g. SE Linux extensions to RHEL, PitBull, AppArmor, and Sentris) , video teleconferencing/VOIP, Oracle/MS SQL database security, and Apache/IIS Web server security.
  

• Bachelor's degree
  
• 3-5 years related experience, SAP experience.
  

• IAT Level II
  

• Active TS/SCI and the willingness to sit for a polygraph, if needed
  

• Becomes the initial welcoming contact with clients when they enter the store and receives all clients in a friendly and helpful manner
• Has begun training on corporate processes including; money handling, invoicing, opening closing batch and paperwork processing
• Throughout a day successfully manages multiple clients, projects, tasks and lines of communications across 30-70 daily calls via multiple phone lines

• Has begun as liaison for all incoming calls, building rapport, returning calls and outreach to clients to introduce new products
• Ensures that all client accounts are up-to-date
• Calls accounts to collect aged receivables each month as needed
• Supports sales staff (some sales from scooter and wheelchair lifts-down in the trenches can be time-consuming)

• Fully understands how the store works and thoroughly supports team
• Has begun taking on any necessary ad hoc administrative projects assigned by General Manager
• Continues establishing, developing and maintaining strong relationships with prospective and current clients
• Runs rentals and wheelchair sales

• High School diploma/GED and a valid driver's license is required
• Must have 3+ years of proven customer service experience in a fast-paced office, medical office experience a plus
• Experience maintaining & updating CRMs
• Beginner to intermediate experience in MS Word & Excel is preferred
• Experience with standard office record keeping, including reconciliation of cash and receipts
• Ability to engage and connect with potential clients by providing exceptional customer service, driving the sales process forward
• Experience in inventory management and ordering procedures a plus
• Bilingual a plus

• Ability to operate under supervision.
• Execute day to day management and operations of systems and networks.
• Manage COTS & GOTS products to collect, display and remediate a variety of automated system security and system operations/performance functions and metrics.
• Follow Operations and Maintenance (O&M) checklists to maintain the service (daily, weekly, monthly, yearly O&M checklists); build Tactics, Techniques and Processes (TTPs) and Standard Operating Processes (SOPs) associated with service checklists.
• Operate monitoring tools/capabilities with the enterprise security information and event management (SIEM) and create/tailor complex event alarms/rules and summary reports.
• Assist in analyzing technical risk, upon request, of emerging cybersecurity tools and processes.
• Work as part of a security incident response team as needed.
• Working technical competency in one or more of the following supported platforms: Microsoft Windows Server, Red Hat Enterprise Linux servers, MS Hyper-V/VMWare/ESx/Xen Hypervisors, Enterprise networking/firewalls/intrusion detection/prevention systems, forensic analysis/vulnerability assessment, Group Policy management and configuration, Scripting, BMC Footprints, WSUS, , Lumension, Bitlocker, SQL Server 2012, TomCat, IIS, Windows Server2012r2/2016, Win 10, Red Hat 6.5, Microsoft Office Toolkits, SEIMs, Logrhythm, ACAS/Nessus/SCAP, mandatory/role-based access control concepts (e.g. SE Linux extensions to RHEL, PitBull, AppArmor, and Sentris) , video teleconferencing/VOIP, Oracle/MS SQL database security, and Apache/IIS Web server security.

• Bachelor's degree
• 3-5 years related experience, SAP experience.

• IAT Level II

• Active TS/SCI and the willingness to sit for a polygraph, if needed

The Network-System Administrator (Net-Sys Admin) will be responsible for organizing, installing, and supporting government organization's computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems. This will also include helping architect, design and analyze network models. It will require participation in decisions about buying future hardware or software to upgrade organization's infrastructure. This position might be called upon to provide technical support to computer users to help solve users' problems. This position will support activities within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide "day-to-day" support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.

Performance shall include:

• Ability to operate under supervision
• Execute day to day management and operations of systems and networks
• Manage COTS & GOTS products to collect, display and remediate a variety of automated system security and system operations/performance functions and metrics
• Follow Operations and Maintenance (O&M) checklists to maintain the service (daily, weekly, monthly, yearly O&M checklists); build Tactics, Techniques and Processes (TTPs) and Standard Operating Processes (SOPs) associated with service checklists
• Operate monitoring tools/capabilities with the enterprise security information and event management (SIEM) and create/tailor complex event alarms/rules and summary reports
• Assist in analyzing technical risk, upon request, of emerging cybersecurity tools and processes
• Work as part of a security incident response team as needed
• Working technical competency in one or more of the following supported platforms: Microsoft Windows Server, Red Hat Enterprise Linux servers, MS Hyper-V/VMWare/ESx/Xen Hypervisors, Enterprise networking/firewalls/intrusion detection/prevention systems, forensic analysis/vulnerability assessment, Group Policy management and configuration, Scripting, BMC Footprints, WSUS, Lumension, Bitlocker, SQL Server 2012, TomCat, IIS, Windows Server2012r2/2016, Win 10, Red Hat 6.5, Microsoft Office Toolkits, SEIMs, Logrhythm, ACAS/Nessus/SCAP, mandatory/role-based access control concepts (e.g. SE Linux extensions to RHEL, PitBull, AppArmor, and Sentris) , video teleconferencing/VOIP, Oracle/MS SQL database security, and Apache/IIS Web server security

Education and Experience:

• Bachelor's degree
• 1-3 years related experience

Desired:

• SAP Experience

Training and Certifications:

• IAT Level 1

Security Clearance:

• Active TS/SCI and the willingness to sit for a polygraph, if needed

IC-CAP provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status.