75 Store Management jobs in Willis
ASSISTANT STORE MANAGER
Posted 14 days ago
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**General Summary** **:**
Work where you love to shop! Family Dollar is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today.
We offer generous benefits, flexible work schedules and the ability to work today and get paid tomorrow.
As a Family Dollar Assistant Store Manager you will be responsible for providing exceptional service to our customers. A key priority includes assisting the Store Manager in the daily operation of the store. Under the direction of the Store Manager, you will also be responsible for maintaining inventories, store appearance and completing daily paperwork.
**Principal Duties & Responsibilities** **:**
+ Greets and assists customers in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns.
+ Maintains a presence in the store by providing excellent customer service.
+ Ensures a clean, well-stocked store for customers.
+ At the direction of the Store Manager, supervises, trains, and develops Store Associates on Family Dollar operating practices and procedures.
+ Assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store.
+ Assists Store Manager in ordering merchandise and record keeping to include payroll, scheduling and cash register deposits and receipts.
+ Supports Store Manager in loss prevention efforts.
+ Assumes certain management responsibilities in absence of Store Manager.
+ Follows all Company policies and procedures.
**Position Requirements** **:**
+ **_Education_** **:** Prefer completion of high school or equivalent. Ability to read, interpret and explain to other's operational directives (e.g., merchandise schematics, etc).
+ **_Experience_** **:** Prefer store management experience in retail, grocery, or drug store environments.
+ **_Physical Requirements:_** Ability to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
+ **_Availability_** **:** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
+ **_Skills & Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
We value our Associates' contributions to our success, which drives us to invest in the most important element of our organization: our people.
As we work towards a healthier future, we provide eligible associates with the following:
Health and welfare programs including medical, pharmacy, dental, and vision
Employee Assistance Program
Paid Time Off
Retirement Plans
Employee Stock Purchase Program
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
Sales Management Trainee
Posted 4 days ago
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Start your career with Enterprise Mobility! We're **hiring immediately** for our respected Management Training Program.
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that's full of opportunities. With training, development, mentoring, and a culture of promotion from within, you'll always be progressing in your career.
**This role would be located at one of the following locations:**
**Woodlands, Conroe or surrounding areas in the following zip codes: 77373, 77379, 77388, 77389, 77356, 77318, 77316, 77301, 77302, 77303, 77304, 77306, 77384, 77385.**
We offer a robust **Benefits Package** including, but not limited to:
+ Competitive Compensation - **This position offers targeted 1st year annual compensation of $54,000 with an average 45 hour work week.**
+ **Paid Time Off** , starting with 12 days off per year + 6 paid holidays
+ **Health, Dental, Vision insurance** ; Life Insurance; Prescription coverage
+ **Employee discounts** on car rentals, car purchases and much more!
+ 401(k) retirement plan with company match and profit sharing
Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.
Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
**Responsibilities**
We are now hiring for immediate openings in our Management Training program. As a MT, you'll start learning our business from day one while based out of one of our neighborhood branches. You will be entrusted to serve as both the face of Enterprise to customers and partners and the behind-the-scenes operational expert. In our structured program, you will master the knowledge and skills you need to eventually run your own branch, cultivate new business and develop your team.
In our hands-on learning environment, you will receive the guidance, mentoring, and support you need to be successful. You will also get out into the community and establish the relationships essential to building your own business.
We'll teach you how to excel at customer service, sales and marketing, finance, and operations. And you'll learn what it means to always put our customers first. Ours is a culture of friendly competition, which is critical to growing our business - and your success.
_Equal Opportunity Employer/Disability/Veterans_
**Qualifications**
+ Bachelors Degree required.
+ Must have 1 year of cumulative experience or involvement within the last 5 years in **Sales** **-** defined as, commission sales or sales with set goals and/or bonus potential (e.g - serving/restaurant/bar, retail, hospitality industry).
+ if no sales experience, will consider 1 year of experience or involvement within the past 5 years in any of the following: military, athletics/team-activities, or academic organizations
+ Must have a valid driver's license with a good driving record, no more than 2 at-fault accidents or moving violations in the past 3 years (1 of the 2 violations or at-fault accidents must fall off within 12 months of employment).
+ No drug or alcohol related convictions on driving record (DWI/DUI) in past 5 years.
+ Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ( ) to contact us about your interest in employment.
(USA) Store Lead (Non-Complex) - Wm, Management
Posted 5 days ago
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Position Summary.
What you'll do.
Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellentcustomer service for example tour to teach ensuring customer needs complaints and issues are successfully resolved within company guidelinesand standards building relationships with associates to ensure proper feedback and answering questions or providing information to customers andassociates Drives and ensures the financial performance of the facility by confirming that budgeted sales wages and other expenses are achieved assisting thestore manager in leading the management team in controlling expenses and wages to ensure expenses are indexed to sales creating andimplementing plans to improve the financial performance of the facility creating budgets to align with business need and analyzing economic trendsand community needs for budget forecasting Participates in community outreach programs and encourages and supports associates in serving as good members of the community by establishingand maintaining relationships with key individuals or groups in the community acting as the representative for the company presenting thecompanys perspective to various external organizations following the companys media guidelines and promoting company sponsored programsevents and sustainability efforts to associates and the local community to emphasize the facility as part of the community Directs facility operations by setting the standard for appropriate service levels teaching and developing effective merchandise presentation forexample accurate and competitive pricing proper signage maintaining instock and inventory levels requesting merchandise to meet the needs ofthe community providing direction and guidance on executing Company programs and strategic initiatives ensuring quality assurance standardsand overseeing safety and operational reviews Provides supervision and development opportunities for members of management and hourly associates by hiring training and mentoringassociates assigning duties setting clear expectations providing associate recognition delegating business objectives effectively and developing qualified associates to meet staffing needs and achieve company growth potential Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating businessplans and priorities removing barriers and obstacles that impact performance providing resources identifying performance standards measuringprogress and adjusting performance accordingly developing contingency plans and demonstrating adaptability and supporting continuous learning Provides supervision and development opportunities for associates by selecting and training mentoring assigning duties building a teambased workenvironment establishing performance expectations and conducting regular performance evaluations providing recognition and rewards coachingfor success and improvement and promoting a belonging mindset in the workplace Promotes and supports company policies procedures mission values and standards of ethics and integrity by training and providing direction toothers in their use and application ensuring compliance with them and utilizing and supporting the Open Door Policy: Ensures business needs are being met by evaluating the ongoing effectiveness of current plans programs and initiatives consulting with businesspartners managers coworkers or other key stakeholders soliciting evaluating and applying suggestions for improving efficiency and cost effectivenessand participating in and supporting community outreach events Respect the individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform Respect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence Respect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see .
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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart ( .
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The annual salary range for this position is $80,000.00-$100,000.00 Plus Differential to meet legislative requirements, where applicable.
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Additional compensation includes annual or quarterly performance bonuses.
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Additional compensation for certain positions may also include:
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- Regional Pay Zone (RPZ) (based on location)
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- Complex Structure (based on external factors that create challenges)
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Minimum Qualifications.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
1 year's general management experience to include financial accountability.
2 years' of college; OR 1 year's retail experience and 1 year's experience supervising 10 associates/employees; OR 2 years' general work
experience and 1 year's experience supervising 10 associates/employees.
For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a
current state issued Certificate of Eligibility.
For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific
Criminal Background Check (CBC) and Firearms Authorized Training.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open
Door trainings, etc.).
Preferred Qualifications.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, General work experience supervising 20 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
Primary Location.
141 Interstate 45 S, Huntsville, TX 77340-4243, United States of America
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Retail Customer Service
Posted today
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As a Retail Customer Service Representative - (Pawnbroker) - : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn ite Customer Service, Retail, Electronics, Customer
Customer Service Representative
Posted 2 days ago
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Job Description
Job Summary:
The Customer Service Representative (CSR) is the primary point of contact for customers, handling inquiries, complaints, and providing information about products and services. They manage incoming calls, generate sales leads, and identify and assess customer needs to achieve satisfaction. CSRs are responsible for maintaining customer records, processing orders, and resolving issues promptly and efficiently. This role requires excellent communication skills, problem-solving abilities, and a customer oriented approach to ensure a high level of customer satisfaction.
Responsibilities:
- Providing excellent customer service to clients
- Addressing and resolving customer inquiries and concerns
- Building and maintaining strong relationships with customers
- Assisting customers with product or service information
- Processing orders, returns, and exchanges
- Documenting and updating customer records
- Collaborating with other departments to ensure customer satisfaction
- Identifying and escalating complex customer issues to appropriate teams
- Conducting customer satisfaction surveys and reporting feedback to management
- Staying updated on company policies, products, and services
- Continuously improving customer service processes and procedures
Communication:
- Communicating with customers via various channels such as phone, email, and chat
- Listening actively to understand customer needs and concerns
- Providing clear and accurate information to customers
- Resolving conflicts and diffusing difficult situations with customers
- Communicating customer feedback and suggestions to relevant teams for improvement
Time Management:
- Managing multiple customer inquiries and tasks simultaneously
- Prioritizing urgent and important tasks effectively
- Meeting set targets and deadlines for customer service performance
- Maintaining a high level of productivity and efficiency while delivering quality service to customers
Problem-solving:
- Analyzing and identifying the root cause of customer issues
- Developing creative solutions to resolve customer problems
- Collaborating with team members to find solutions to complex issues
- Following up with customers to ensure their issues have been resolved to their satisfaction
Teamwork:
- Working collaboratively with team members to achieve shared goals
- Providing support and assistance to team members when needed
- Contributing ideas and suggestions for improving team performance and customer satisfaction
- Creating a positive and supportive work environment for the team and promoting teamwork and cooperation.
High Impact Behaviors:
- Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
- Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
- Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
- Strong analytical skills with the ability to interpret complex data.
- Proficiency in sales tools and software (e.g., SalesForce, CRM systems).
- Excellent written and verbal communication skills.
- Ability to work independently and collaboratively with cross functional teams.
- Strong negotiation and closing skills.
- Knowledge of market research and competitive analysis techniques.
- Ability to develop and implement sales strategies and plans
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
Customer Service Supervisor
Posted 7 days ago
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That's the purpose of Indorama Ventures, and we want you with us on this journey!
We are looking for innovative, collaborative professionals who are ready to embrace the challenge of working in a company that is constantly expanding internationally.
We value flexibility, partnership, and believe that the impact of our actions goes far beyond the chemical industry.
Here, diversity matters.
Our work environment is inclusive, diverse, and guided by respect, ethics, and equal opportunities for all.
**What we're looking for:**
**Responsibilities**
+ Lead, motivate, and develop a high-performing customer service team.
+ Establish an integrated Customer Service team with a "Customer First Mindset" to deliver world-class experiences.
+ Standardize and streamline process documentation for training and onboarding purposes.
+ Manage daily operations, resolve escalated customer inquiries, and oversee month-end close activities.
+ Promote open communication and a positive work environment conducive to learning.
+ Conduct performance reviews and provide real-time coaching to team members.
+ Track and measure individual and team productivity while monitoring service levels.
+ Collaborate with Sales, Operations, Planning, and Logistics for improved customer experience.
+ Interface with BPO team as a SAP Subject Matter Expert (SME).
**Qualifications**
+ Bachelor's degree in business administration or a related field preferred.
+ 5+ years of customer service experience, including 2+ years in a supervisory role.
+ Strong problem-solving skills and a commitment to continuous improvement.
+ Experience in stakeholder management and leading change across a diverse workforce.
+ Exceptional written and verbal communication skills.
+ SAP experience is strongly preferred; chemical industry background is a plus.
**Skills & Competencies**
+ Ability to manage functionally integrated processes and align them with strategic objectives.
+ Strong problem-solving, organization, and time management skills.
+ Effective communication, both written and verbal.
+ Ability to work in a fast-paced environment and adapt to constant changes.
**What do we offer?**
A competitive compensation package, including:
- Health insurance
- WellHub / TotalPass
- Life insurance
- And other exclusive benefits
The division you'll be joining is a global leader in the chemical industry. We offer a broad portfolio of solutions and high delivery standards to markets such as Crop Solutions, Home and Personal Care, Coatings, Energy & Resources, and Performance Products.
**Here, you can make a difference.** **Join us!**
We're Indovinya, a top producer of chemical intermediates and surfactants. Our extensive portfolio is designed to meet our customers' most diverse needs. As producers of solutions used for crops, oil and gas, coatings, home and personal care, and other applications, we are present in the daily lives of millions worldwide. Through our increasingly sustainable chemistry, designed to meet the needs of each of our customers carefully, we want to transform our operations and products into something increasingly relevant for the planet.
We are part of Indorama Ventures Public Company Limited, one of the world's leading petrochemical producers, and are present globally with manufacturing in Europe, Africa, Americas, and Asia-Pacific.
With 18 plants, seven R&D centers, and an experienced management team, we have a strong track record of environmental stewardship. Our expertise lies in innovative, eco-friendly chemistry. Today, Indovinya emerges as a more robust and strategic company dedicated to driving new business opportunities while prioritizing the well-being of countless individuals as employees, customers, suppliers and mainly the communities close to our operations worldwide.
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