827 Client Relations jobs in Niles

Guest Advocate

44446 Niles, Ohio Target

Posted 13 days ago

Job Viewed

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Job Description

Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour

ALL ABOUT TARGET

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.

ALL ABOUT SERVICE & ENGAGEMENT

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:
  • Communicating and interact with guests to build an inclusive guest experience
  • Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
  • Adapting to different guest interactions and situations
  • Promoting and engaging around various benefits, offerings and services

As a Service Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:
  • Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
    • Create a welcoming experience by authentically greeting all guests
    • Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach
    • Engage with guests in a genuine way, which includes asking questions to better understand their specific needs
    • Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
    • Thank the guest in a genuine way and let them know we're happy they chose to shop at Target
  • Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices
  • Work efficiently to minimize guest wait time while maintaining guest service, accuracy, and quality
  • Make the guest aware of current and upcoming brand launches, store activities and events
  • Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed
  • Understand and show guests how to use Wallet and the other features and offerings within the Target App
  • Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them
  • Attempt every return and follow register prompts, partnering with immediate Leaders as needed to help solve for the guest while following Targets policies and procedures
  • Partnering with Leaders as needed to de-escalating any negative situations and recover the guest shopping experience while following Target's policies and procedures
  • Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests
  • Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers)
  • Stock supplies during store open hours while being available for the guest
  • Demonstrate a culture of ethical conduct, safety and compliance
  • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
  • Support guest services such as order pick up (OPU), Drive-up (DU) Orders, including Starbucks DU, and DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
  • All other duties based on business needs

WHAT WE ARE LOOKING FOR

We might be a great match if:
  • Working in a fun and energetic environment makes you excited. We work efficiently and as a team to deliver for our guests
  • Providing service to our guests that makes them say I LOVE TARGET! excites you. That's why we love working at Target
  • You enjoy interacting with people all day and making things easy for others. Interacting with guests, solving concerns and making the guests day better is core of what we do
  • You aren't looking for Monday thru Friday job where you are at a computer all day. We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded

The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go:
  • Communicating effectively, including using positive language and attentive to guests needs
  • Welcoming and helpful attitude toward guests and other team members
  • Attention to detail while multi-tasking
  • Willing to educate guests and engage around products and services
  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. Work both independently and with a team
  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
  • Accurately handle cash register operations and cash transactions
  • Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
  • Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others
  • Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary
  • Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Find competitive benefits from financial and education to well-being and beyond at with Disabilities Act (ADA)
Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1- for additional information.Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud."
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    Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1301)

    • 555 Youngstown Warren Rd, Niles, OH, US 4446-4804
    • Store Hourly
    • Part-time

    Apply

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    • 555 Youngstown Warren Rd, Niles, OH, US 4446-4804
    • Store Hourly
    • Part-time

    Job Id: R000364461

    Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour

    ALL ABOUT TARGET

    As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

    Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.

    ALL ABOUT SERVICE & ENGAGEMENT

    Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

    At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:
    • Communicating and interact with guests to build an inclusive guest experience
    • Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
    • Adapting to different guest interactions and situations
    • Promoting and engaging around various benefits, offerings and services

    As a Service Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:
    • Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
      • Create a welcoming experience by authentically greeting all guests
      • Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach
      • Engage with guests in a genuine way, which includes asking questions to better understand their specific needs
      • Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
      • Thank the guest in a genuine way and let them know we're happy they chose to shop at Target
    • Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices
    • Work efficiently to minimize guest wait time while maintaining guest service, accuracy, and quality
    • Make the guest aware of current and upcoming brand launches, store activities and events
    • Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed
    • Understand and show guests how to use Wallet and the other features and offerings within the Target App
    • Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them
    • Attempt every return and follow register prompts, partnering with immediate Leaders as needed to help solve for the guest while following Targets policies and procedures
    • Partnering with Leaders as needed to de-escalating any negative situations and recover the guest shopping experience while following Target's policies and procedures
    • Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests
    • Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers)
    • Stock supplies during store open hours while being available for the guest
    • Demonstrate a culture of ethical conduct, safety and compliance
    • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
    • Support guest services such as order pick up (OPU), Drive-up (DU) Orders, including Starbucks DU, and DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
    • All other duties based on business needs

    WHAT WE ARE LOOKING FOR

    We might be a great match if:
    • Working in a fun and energetic environment makes you excited. We work efficiently and as a team to deliver for our guests
    • Providing service to our guests that makes them say I LOVE TARGET! excites you. That's why we love working at Target
    • You enjoy interacting with people all day and making things easy for others. Interacting with guests, solving concerns and making the guests day better is core of what we do
    • You aren't looking for Monday thru Friday job where you are at a computer all day. We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded

    The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go:
    • Communicating effectively, including using positive language and attentive to guests needs
    • Welcoming and helpful attitude toward guests and other team members
    • Attention to detail while multi-tasking
    • Willing to educate guests and engage around products and services
    • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. Work both independently and with a team
    • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

    We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
    • Accurately handle cash register operations and cash transactions
    • Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
    • Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others
    • Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary
    • Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

    Find competitive benefits from financial and education to well-being and beyond at with Disabilities Act (ADA)
    Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1- for additional information.Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.

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    Associate II, Client Relations

    60290 Chicago, Illinois William Blair

    Posted 2 days ago

    Job Viewed

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    Job Description

    Solutions for Today’s Challenges. Vision for Tomorrow’s Opportunities. Join William Blair, the Premier Global Partnership. William Blair has delivered trusted advice for nine decades, and we continue to deepen our expertise and relationships across regions, asset classes, and markets throughout North America, Europe, Asia, and Australia. We are committed to our people and culture, values, clients, and local communities. What sets us apart is that we are an independent partnership, with employees who have unique experiences, perspectives, and backgrounds. We provide advisory services, strategies, and solutions to meet clients’ evolving needs amid dynamic market conditions and varying industries. We strive to attract the most qualified, passionate candidates who specialize in investment banking, investment management, private wealth management, and a variety of other business functions. We work tirelessly to create an inclusive culture and take pride in fostering employees’ professional and personal growth. We empower our people to bring their best thinking each day so we can deliver the tailored, thoughtful work and problem-solving abilities that our clients expect. Equally, we are proud of our long-term partnerships with the communities in which we live and work, a legacy we inherited from our founder. We invite you to learn about how we are seeking excellence in everything we do and empowering our clients’ success with passion, creativity, and rigor. For more information, visit williamblair.com . Job Description Investors rely on William Blair Private Wealth Management to activate their capital with purpose and precision. Our wealth advisors and their teams do this by delivering thoughtfully constructed, integrated wealth planning and by providing access to compelling investment opportunities. As one of the last true global partnerships in the investment industry, William Blair combines the world-class investment resources of a full-service global firm and the high-touch service, stability, and culture of an independent partnership. This model empowers us to be singularly focused on our clients’ success across market cycles and across generations. The firm has been a well-respected provider of private wealth management since 1935 and has won several awards from Barron’s and Forbes for best wealth advisors and wealth advisor teams. William Blair Private Wealth Management is seeking an Associate II - Client Relations to act as a trusted resource to both William Blair clients and Wealth Advisors and to provide diligent, timely, and accurate client service by responding to client inquiries and requests. The qualified candidate will own the accuracy of client documentation, ensuring adherence to our compliance and policy regulations, apply understanding of firm products, policies, systems, and current market conditions to support Wealth Advisor teams through client interactions and provide operational support to Wealth Advisors with minimal supervision. In addition, the selected individual will seek out areas for improvement within the team’s processes, communication, and efficiency and participate in ad hoc projects as needed. Responsibilities include but may not be limited to: Assess and respond to client requests in a diligent, timely, and accurate manner with a focus on client onboarding, cash management, account billing, trading (where required) and operational requests. Own the identification and communication of issues/potential problems that may require escalation. Ensure all required client account documentation adheres to William Blair’s legal and compliance. Seek out areas for improvement within the team’s processes, communication, and efficiency. Communicate these to senior team members and collaborate on ways to implement improvements. Regularly update Client Relationship Management (CRM) system. Facilitate the maintenance/updating of clients’ investment profile information. Develop an understanding of clients’ needs and preferences, as well as an understanding of current market conditions and regulatory requirements. Be responsive to changes in the business and compliance environment when communicating with clients. Develop and maintain internal and external relationships focused on enhancing the client experience. Leverage internal resources to ensure the integrated delivery of client solutions. Learn the full scope of client offerings within the firm. Collaborate with senior team members to determine if there are clients who could utilize additional services. Review client information and assist in the preparation of performance reports. May attend client and prospect meetings as an integral member of the Advisor support team when deemed appropriate. Proactively leverage ideas, insight and relationships to help facilitate new and incremental business. Provide support to Business Managers, Investment Associates, and Wealth Advisors. Participate in additional projects as requested by Advisors and/or management. Take ownership of general administrative tasks, if requested by Wealth Advisor(s), including but not limited to meeting set-up and travel arrangements. Ensure work activities follow established risk controls and are in compliance with applicable rules, regulations, policies and procedures. Actively engage in available training and education programs to maintain current status on policies, procedures and risk awareness. Additional responsibilities as requested. EDUCATION AND EXPERIENCE Bachelor's Degree or equivalent work experience required. 2 – 4 years of experience required, with financial services industry experience preferred. SIE Exam, Series 7, and Series 63/65 (or 66) must be acquired within 150 days of employment. QUALIFICATIONS Client service orientation. Strong ability to organize and prioritize responsibilities and meet strict deadlines. High attention to detail and quality. Strong written and verbal communication skills. Strong ability to work independently and cooperatively in a team environment. Strong ability to collaborate and build trusted relationships. Knowledge of applicable compliance/ security industry rules and regulations. Proficiency in MS Office Suite. #LI-Hybrid A reasonable estimate of the current base salary range at time of posting is below. Base salary does not include other forms of compensation or benefits. Actual base salary within the specified range is based on several factors, including but not limited to applicant's skills, prior relevant experience, specific degrees and certifications, job responsibilities, market considerations and, if applicable, the location of the position. This role is eligible for either a discretionary annual bonus (based on company, business unit and individual performance) and/or commission-based incentives. Our featured benefit offerings include medical, dental and vision coverage, employer paid short & long-term disability and life insurance, 401(k), profit sharing, paid time off, Maven family & fertility benefit, parental leave (including adoption, surrogacy, and foster placement), as well as other voluntary benefits. Salary Range $77,200 — $95,400 USD William Blair is an equal opportunity employer. It complies with all laws and regulations that prohibit discrimination in employment practice because of race, color, religion, creed, ancestry, marital status, gender, age, national origin, sexual orientation, unfavorable discharge from the military service or on the basis of a physical or mental disability that is unrelated to the employee's ability to perform the duties of the job applied for. EOE m/f/d/v Be aware of hiring scams : William Blair has clear processes and guidelines with regards to recruiting. We do not request personal financial information in connection with an employment application nor does William Blair extend any employment offers without first conducting an interview through one of its registered offices. William Blair does not use instant messaging services such as WhatsApp, Telegram, or iMessage as part of the recruiting or interviewing process. Note to External Recruiters / Search Firms : William Blair does not accept unsolicited resumes and will not pay for any placement resulting from the receipt of an unsolicited resume. Any unsolicited resumes received will not be considered as a valid submission. Download William Blair's privacy policies for job applicants: Contact us should you have any questions or concerns. #J-18808-Ljbffr

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    Client Relations Specialist - Fulton Market, Chicago

    60290 Chicago, Illinois AZPetVet

    Posted 1 day ago

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    Job Description

    Client Relations Specialist"We're hiring a Client Relations Specialist (Front Desk Receptionist) for our growing animal hospital.Salary: $20 - $26 / hourBenefits of being part of the Lovet team:Flexible work schedule (4-10-hour shifts)3 weeks of Paid Time Off in your first year7 paid holidaysIndustry-leading pet care discountScrub/uniform allowance.Health, Dental, Vision, and HSAPaid parental leave.Hands on training and mentorshipPersonal and professional development and opportunities for growthHow You'll Make a Difference:As a Client Relations Specialist (receptionist), you are often the first and last face our clients see. When you join the Lovet team, you will help create positive, lasting impressions and build trust and loyalty with patients.Greeting patients and clients with a warm, friendly smile and convey a calm, compassionate, and reassuring demeanor.Help answer any questions a client may have, including referring them to another team member if needed.Update patient records.Collect and process payments.Retrieve prescriptions.Assist clients with pet supply and grooming purchases.Maintain front lobby area in a clean, neat, and orderly manner.How You'll Succeed:Comfortable interacting with furry, fuzzy, feathered, and scaly friends with calm and compassionHave strong interpersonal and oral communication skills.Have basic office skills such as typing, filing, and professional phone etiquette.Have your high school diploma or equivalent (preferred)Since opening our doors in 1984, the Lovet family has grown to include 22 small animal, general practice hospitals in the Greater Phoenix Metro area. Bonded by our commitment to provide WOW service to our clients and patients, we are humbled and honored each day to work alongside such a dynamic and diverse team of incredible professionals. Driven by our core values of collaboration, courage, compassion, and creativity, Lovet employees embrace the opportunity to make a difference in our local communities. TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent health care practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental®, ClearChoice Dental Implant Centers®, WellNow Urgent Care®, Chapter Aesthetic StudioSM and Lovet. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com. TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability."

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    Traveling Client Relations Associate - Site Survey

    60290 Chicago, Illinois Infinity Group

    Posted 2 days ago

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    Job Description

    Traveling Client Relations Associate - Site Survey 1 month ago Be among the first 25 applicants Our Team Description Infinity Group is a design-driven architecture and construction firm. We guide those responsible for developing next-generation workspaces across the US, using a methodology that offers clients critical insight and control over their projects at every step, resulting in an elevated process and final product. Our Team Description Infinity Group is a design-driven architecture and construction firm. We guide those responsible for developing next-generation workspaces across the US, using a methodology that offers clients critical insight and control over their projects at every step, resulting in an elevated process and final product. Summary The Client Relations Associate – Site Survey is a critical field-based role responsible for setting up Infinity Group’s projects for success from the outset. By visiting prospective sites and capturing accurate existing conditions, this role directly informs the design, costing, and scheduling phases that follow. The information gathered becomes the foundation for Infinity Group’s Feasibility Budget Report — a key deliverable that guides early client decision-making. This role requires a detail-oriented and self-sufficient individual with construction awareness, strong observational skills, and a high degree of adaptability. You’ll travel extensively across the western U.S., gathering the data and insights that enable our teams to confidently scope and plan each opportunity. While professionalism and client presence matter, your most important responsibility is delivering precise, clear, and actionable site documentation that minimizes downstream risk and keeps projects moving forward. Your Knowledge And Skills 1–3 years of experience in field-based construction, design, real estate, or related roles. Strong attention to detail with high standards for documentation accuracy. Basic understanding of commercial interiors and building systems (MEP, structural, layout). Confident and polished communicator, capable of interfacing with real estate professionals onsite. Able to interpret and annotate architectural drawings with field observations. Self-starter who thrives on travel, autonomy, and managing logistics independently. Tech-savvy with mobile documentation tools, photo organization, and file sharing platforms. Based near a major airport hub with reliable regional and national connections. Your Responsibilities Conduct visual and measured surveys of commercial properties throughout the western U.S. Collect and document existing conditions including architectural layout, structural features, and basic building systems using laser measuring tools and drawing markups. Attend site walk-throughs and meetings with brokers, landlords, and occasionally clients, representing Infinity Group with professionalism and clarity. Produce organized notes, sketches, photographs, and other data to support internal feasibility assessments. Summarize site findings clearly for design and costing teams, ensuring accurate handoff into the Feasibility Budget Report (FBR) process. Upload all site data into internal platforms (CRM, File Management Platform) accurately and on time. Maintain a flexible and responsive travel schedule to meet evolving project needs across the region. How We Measure Your Success Booked Revenue Accuracy, clarity, and completeness of site documentation Timeliness of survey execution and reporting Ability to adapt to varying site conditions and timelines Client and broker satisfaction with initial engagement Reduced risk and accelerated project progression due to quality field capture Physical Requirements Ability to lift up to 15 lbs unaided Must maintain a clean, professional appearance suitable for client- and broker-facing environments Capable of standing, walking, and navigating construction environments during site visits Willingness to travel frequently with overnight stays Compliance with safety protocols as required by local guidelines Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Architecture and Planning Referrals increase your chances of interviewing at Infinity Group by 2x Get notified about new Client Relations Associate jobs in Chicago, IL . Part-Time Remote Admissions Credentials Representative We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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    Customer Service Rep

    New
    60516 Downers Grove, Illinois Velocity Merchant Services

    Posted today

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    Job Description

    Who We Are:
    At VMS (Velocity Merchant Services) , we provide smart, reliable payment processing and point-of-sale systems  to small and mid-sized businesses across the U.S. We combine cutting-edge tech with good old-fashioned customer service — fast, honest, and personal.

    What We're Looking For:
    We’re hiring a bilingual (English/Spanish) Customer Service Agent  who’s friendly, focused, and dependable. Someone who takes pride in helping others and isn't afraid to hustle when it counts.

    What You’ll Do:

    • Help our merchants with tech support, billing, product info, and updates
    • Troubleshoot quickly and communicate clearly — by phone, email, or chat
    • Provide top-notch service in both Spanish and English
    • Upsell and educate customers on new services (hello, commissions )
    • Keep things organized — log tickets, track follow-ups, and close the loop

    The Details:
     Schedule:  Monday–Friday, 8:00 AM to 4:30 PM

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    Customer Service Representative

    New
    60516 Downers Grove, Illinois Velocity Merchant Services

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Who We Are:
    At VMS (Velocity Merchant Services) , we provide smart, reliable payment processing and point-of-sale systems  to small and mid-sized businesses across the U.S. We combine cutting-edge tech with good old-fashioned customer service — fast, honest, and personal.

    What We're Looking For:
    We’re hiring a bilingual (English/Spanish) Customer Service Agent  who’s friendly, focused, and dependable. Someone who takes pride in helping others and isn't afraid to hustle when it counts.

    What You’ll Do:

    • Help our merchants with tech support, billing, product info, and updates
    • Troubleshoot quickly and communicate clearly — by phone, email, or chat
    • Provide top-notch service in both Spanish and English
    • Upsell and educate customers on new services (hello, commissions )
    • Keep things organized — log tickets, track follow-ups, and close the loop

    The Details:
     Schedule:  Monday–Friday, 8:00 AM to 4:30 PM

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