163 Field Service jobs in Mableton

Service Technician

30126 Mableton, Georgia Primo Brands

Posted 12 days ago

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Job Description

Overview
Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.
**If you are a current associate of Primo Brands, please apply via myADP.**
Compensation (xx.xx Hourly; xx,xxx Salary)
Location
For hourly positions: Add shift details
Responsibilities
+ The Service Technician role is responsible for building high impact relationships with our customers, and ensuring our products, equipment, and services represent our brand each day.
+ Perform maintenance, sanitation, repairs and lab sampling on Primo water vending machines while adhering to quality and safety standards.
+ Respond to service calls in a timely manner and close service requirements with accuracy and precision.
+ Responsible for loading equipment parts and managing inventory.
+ Daily pre-trip inspection and maintain cleanliness of vehicle.
+ Collects all cash/coins within designated retail markets and vending locations.
+ Serve as a Primo brand ambassador by nurturing quality relationships with existing and potential new customers, being knowledgeable about our products and services and providing exceptional customer experiences.
Qualifications
+ Exceptional customer service and communication skills.
+ Strong mechanical aptitude and ability to use diagnostic tools.
+ Ability to use application based handheld devices.
+ Excellent planning, time management, organization and problem solving skills.
+ Basic math skills proficiency.
+ Ability to frequently lift and/or move up to 50lbs.
+ Ability to stand for prolonged periods of time when servicing equipment.
+ Valid Driver's License and ability to meet Company driver qualification standards.
+ Flexibility to work weekends based on business needs.
Primo Brands' established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.
Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
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Field Service Engineer

30383 Atlanta, Georgia Vontier

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Job Description

INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)

This position is primarily responsible assisting in the maintenance and commissioning of equipment located at customer sites. Function in an On Call capacity for customers requesting support. Provide phone service reply to e-mail for service questions by performing the following duties.

Essential Duties and Responsibilities:

  • Core duties and responsibilities include the following. Other duties may be assigned.

  • Manages electrical testing, mechanical testing, field service, repairs retrofits problem solving.

  • Operates independently on site and in an on-call capacity.

  • Installs and repairs equipment.

  • Train customers on maintenance and troubleshooting.

  • Perform trial runs of the equipment.

  • Promotes and participates in continuous improvement efforts.

  • Fill out test paperwork properly.

  • Analyze test results, and report on them accordingly

  • Performs weights and measures testing.

  • Runs Series II and C-Scape and needed software properly.

  • Read and analyze prints/drawings.

  • Uses AX Dynamics to look up parts and inventory logs etc.

Accountability:

  • Accountable for performing the safe and timely maintenance, repair and testing of equipment.

  • Percent of customer satisfaction of services performed.

Business Related Contacts:

  • Engineering - needs to provide feedback and obtain answers/frequency - often.

  • Sales - needs to provide site updates/frequency - occasional.

  • Production - needs to provide feedback on quality/frequency - often.

  • Customers - update customer as needed.

WHO YOU ARE (Qualifications)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

  • One year certificate from college or technical school; or 1-2 years related experience and/or training; or equivalent combination of education and experience.

Language Skills:

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills:

  • Ability to work with mathematical concepts such as, probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts, such as, fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

  • To perform this job successfully, an individual should have knowledge of Database software; Design software; Internet software; Inventory software; Manufacturing software; Order Processing systems; and Word Processing software.

Other Skills and Abilities:

  • Mechanical, Electrical and PLC skills.

Other Qualifications:

  • Ability to travel frequently.

  • Must be eligible to work in the United States and be able to obtain a US passport.

Specialized Equipment Used:

  • Ability to diagnose, repair, test and run CNG compressors and equipment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to talk or hear and taste or smell.

  • The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move from 10 pounds to up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move from 100 pounds to more than 100 pounds.

  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Specific Physical Demands:

  • Able to work in cramped and unusual conditions including extreme cold/heat.

Work Environment:

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; outside weather conditions; extreme cold (non-weather); extreme heat (non-weather) risk of electrical shock; work with explosives and vibration. The employee is occasionally exposed to wet or humid conditions (non-weather); work in high, precarious places; fumes or airborne particles and toxic or caustic chemicals. Works with compressed natural gas when in manufacturing / test pad areas of the building and when visiting customer sites. The noise level in the work environment is usually loud.

The base compensation range for this position is $59,700 to $82,300 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity.

For this specific role, you may be eligible for overtime in accordance with state laws. Overtime hours are not guaranteed.

Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.*

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law.

WHO IS ANGI

ANGI Energy Systems LLC ('ANGI'), a Vontier company, is a U.S. based manufacturer of quality engineered gas compression equipment and a leading supplier of compressed natural gas (CNG) and renewable natural gas (RNG) equipment and systems. ANGI has a longstanding reputation as a leader and innovator in both the compression and natural gas vehicle (NGV) refueling industries and has over 40 years of experience providing worldwide clients with high quality products and services. In 2022 ANGI launched its expanded alternative energy platform offering, to include hydrogen refueling station (HRS) solutions as it harnesses its unique position as a multi-energy systems supplier ready to support global clients in their decarbonization programs.

ANGI sits within Vontier's Alternative Energy and Sustainable Fleets Platform, which is focused on providing innovative and sustainable solutions for optimizing and decarbonizing the fleet industry. Sister companies include Gasboy, Teletrac Navman, Driivz and Sparkion. For more information on ANGI's alternative energy solutions, visit angienergy.com.

WHO IS VONTIER

Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at .

At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.

Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.

Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.

Together, let's enable the way the world moves!

"Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."

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Field Service Engineer

30089 Decatur, Georgia Fortive Corporation

Posted today

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Job Description

Position Summary

Under remote supervision, Advanced Sterilization Products' Field Service Engineer I is responsible for

providing customer service solutions related to installation and validation of new ASP systems, planned

and corrective maintenance of installed ASP systems, improving system utilization of installed systems,

and supporting lifecycle management activities in assigned accounts for all products distributed or

supported by Advanced Sterilization Products.

Location

The candidate will work remotely. The candidate will need to reside in or around the Atlanta GA area. (Decatur, Norcross, Snellville, Lawrenceville, Duluth)

Duties and Responsibilities

Under remote supervision and in accordance with all applicable government laws, regulations and ASP

policies, procedures and guidelines, this position:

  • Partners with sales and clinical education field team to deliver customer-focused high value

business solutions that drive customer loyalty and sustain ASP's install base. Able to work as a

part of a cross-functional work group.

  • Manages all responsibilities of primary territory, including compliance and documentation requirements.

  • Performs the installation, operation, planned maintenance, repair, and modification of ASP systems within

assigned territory.

  • Performs preventive maintenance and documents performance and maintenance records on equipment.

  • Work with leadership and customers and scheduling personnel to schedule all aspects of technical / service

work required to support all products supported and serviced by Advanced Sterilization Products technical

service division.

  • Provides support and responds to customers related to critical service.

  • Determines cause(s), troubleshoots, and performs corrective action as required.

  • Completes all assigned training and documentation requirements within assigned due dates.

  • May advise and assist in affecting design changes to improve equipment efficiency, quality and/or reduce

cost of operation.

  • Devises project plans for the installation-planning phase of new equipment.

  • Manages customer expectations on a regular basis before & after various interactions to ensure customer

satisfaction.

  • Completes all activities within the Service System through daily updates and documentation.

  • Completes all processing of RMA returns to support individual usage of supporting parts and equipment.

  • Manage personal "trunk" inventory and complete required audits to support thereof.

  • Provides guidance to Customers to include hospital Biomedical engineers along with Field Service

Technicians and/or Representatives and assists when customer issues arise.

  • Provides feedback/suggestions for design improvement opportunity.

  • Beta site support/installation. Performs other duties assigned as needed.

  • This position requires on-call responsibilities, including weekend call coverage on a rotating basis.

Qualifications

Education:

High School or Equivalent

Associate's Degree

Bachelor's Degree

Master's Degree

PhD Degree

Other: Minimum of 3 years of related work experience with Associate Degree.

Years of Related Experience:

Minimum of 5 years of experience in customer support/customer relations/technical support.

Minimum of 2 years customer service experience.

Minimum of 3 years of experience in a Field Service environment preferably in the electronics or medical device

industry or minimum of 3 years of experience as a Biomedical Engineer in a hospital environment.

Knowledge, Skills, Abilities, Certifications/Licenses, and Affiliations:

(Include any required computer skills, regulatory knowledge, certifications, licenses, languages, cognitive and behavioral abilities etc.)

SKILL SETS:

  • Demonstrate excellence in providing customer service.

  • Highly motivated to achieve top level customer satisfaction in all accounts.

  • Ability to perform successfully in a matrix/team environment utilizing excellent verbal and written

communication, time management and teamwork skills.

COMPUTER SKILLS:

  • Experience using office based and customized computer programs/applications for territory management

and administrative activities.

  • Basic knowledge of office-based computer programs such as Word, Excel and Access, and their

application in administrative activities.

  • Knowledge of service systems.

JOB EXPERIENCE:

  • Knowledge of inventory management practices to maintain and account for parts inventory.

  • Basic understanding of business practices, processes, and associated costs of managing primary territory.

  • Knowledge of calibrated tools.

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES

  • 4+ years of work experience in a related Medical Device industry.

  • Experience working in a field service environment. MCP certification or equivalent.

  • Microsoft A+ certification or equivalent computer hardware certification.

External Interactions

  • Home office (10%) and hospital/surgery center environments (90%).

  • Must be able to travel overnight locally, regionally, and nationally as needed

Physical Requirements

The physical demands identified are representative of the physical requirements necessary for an employee to

successfully perform the essential functions of this job. Reasonable accommodation can be made to enable

people with disabilities to perform the described essential functions of this job. While performing the

responsibilities of this job, the employee may be required to talk and hear.

While performing the responsibilities of this job, the employee is required to talk and hear. The employee is often

required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand,

walk, reach with arms and hands, climb or balance, and to stoop and kneel. Vision abilities required by this job

include close vision.

Able to lift 80 pounds to a height of four (4) feet; operate company vehicles; sitting/driving for long periods of time;

excessive standing, bending, and stooping; frequent air travel 50% of the time.

Work Environment

Travel on the Job: Up to 50% Domestic

Scheduled Work Hours

On Call (Call in for Work)

Approximate Position Requirements

Standing: Up to 50%

Kneeling: 10-20%

Sitting: Up to 30%

Walking: 10-20%

Additional Work Environment Requirements

Visit customer sites. Work requires significant local travel and may require occasional overnight travel and

weekend and/or evening work.

Environmental, Health and Safety

All managers and employees shall proactively support ASP's Environmental, Health and Safety (EHS) Policy by

providing the necessary resources and giving equal emphasis with other functions such as production and

quality. It is the duty of every manager and employee to:

Ensure implementation of safety and environmental procedures, guidelines, and standards.

Evaluate employee compliance and enforce established safety and environmental procedures and rules.

Create a safe work area environment, recognize safe activities, and reward good safety performance.

Provide training to employees when:

  • Hired

  • Transferred

  • New substances, processes, procedures, or equipment are introduced to the workplace and represent a

new hazard

Measure safety performance and hold persons accountable for activities and results.

Ensure that incidents are investigated to determine root cause, and that corrective actions are taken.

Ensure employees wear required protective equipment.

Ensure EHS inspections are conducted monthly and corrective actions are implemented.

Occupational Hazards

Ergonomic Risk: Moderate

Reproductive Health Risk: No Concern

? Machine Operation

? Electrical Hazards

? Hazardous Chemicals/Fumes

? Bloodborne Pathogen

? Biohazards (BBP and parts of LAH)

Powered Industrial Vehicles (PIV) Operation

?Company Vehicle

Lifting Requirement

Heavy using assistance (50+ lbs)

? Ground to knees

? Ground to Waist

? Ground to Shoulders

? Waist to Shoulders

Repetitive Hand Motions

? Twisting Motion

? Computer Entry

? Simple Grasp

? Fine Manipulation

Compliance

All employees have a duty to comply with applicable laws, regulations, standards, ASP policies and procedures.

This job description is intended to convey information essential to understanding the scope of this position and it

is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated

with the position. Employees are required to follow any other job-related instructions and perform job-related

duties as may be reasonably assigned by his/her supervisor. Reasonable accommodation may be made to

Fortive Corporation Overview

Fortive's essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Advanced Sterilization Products

ASP is a leading global provider of innovative sterilization and disinfection solutions, and a pioneer of low-temperature hydrogen peroxide sterilization technology.ASP's mission is to protect patients during their most critical moments. We support healthcare facilities in the fight to protect patients against hospital acquired infections, which are a leading cause of morbidity and mortality. ASP's products, which are sold globally, include the STERRAD system for sterilizing instruments and the EVOTECH and ENDOCLENS systems for endoscope reprocessing and cleaning.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at

Bonus or Equity

This position is also eligible for bonus as part of the total compensation package.

Pay Range

The salary range for this position (in local currency) is 47,500.00 - 88,100.00

This position is also eligible for bonus as part of the total compensation package.

The salary range for this position (in local currency) is 47,500.00 - 88,100.00

We are an Equal Opportunity Employer

Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at

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Field Service Engineer

30383 Atlanta, Georgia IQVIA

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Job Description

Our Field Service Engineers experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for installing, updating, completing preventative maintenance and other services as needed for Medical and Industrial Microscopy and Life Science Research in hospitals across the United States, while delivering exceptional customer service. This is a great opportunity for you to advance your technical skills in the medical device industry!

Our client develops leading-edge microscopes and scientific instruments to power technological advances and touch lives in meaningful ways across its Life Sciences, Industry and Medical divisions.

Job Requirements (Field Service Engineer - FSE)

  • Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience

  • Technical training programs preferred

  • Minimum of 5 years' experience as an FSE

  • Medical device or military experience required

  • Ability to effectively document activity in a timely manner

  • Ability to travel Regionally or Nationally as needed

  • Ability for potential International Travel if needed for training (Passport Required)

  • Strong customer facing, brand representative skills

  • Coachable, team player

  • Self-motivated individual who can work independently or collaboratively within a team

  • Have the ability and has completed all required client trainings for the required platforms

  • An active and unrestricted drivers license, and a personal vehicle for local work-related assignments are both required

  • Must be within 45 minutes - 1 hour of INTERNATIONAL or MAJOR AIRPORT. Candidates within thirty (30) miles of major airport preferred. Weekly travel required.

Responsibilities

  • Installation of new systems

  • Preventative maintenance

  • Basic Repairs

  • Demo Installation/Deinstallation (Packing)

Beneficial Qualifications:

  • Background in biomedical, networking, military, or field-based technician roles

  • Experience working in a technical role within a healthcare environment.

  • Strong computer skills and comfort with troubleshooting with Microsoft Office applications, including Outlook, Excel, Word, and OneNote, etc.

Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated including Covid-19.

IQVIA Commercial Field Solutions takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.

#LI-DNP

#LI-CES

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

The potential base pay range for this role is 35-38 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

EEO Minorities/Females/Protected Veterans/Disabled

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Field Service Engineer

30383 Atlanta, Georgia WGNSTAR

Posted 6 days ago

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Job Description

WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job, and tailored development. We know we need talented people like you that hold similar values, which is why we do not put limits on learning, development, industry, and personal growth. Start your path to a WGNSTAR career today!

Schedule: M-F, 8a-5p

Pay Rate: $25-35/hr DOE

Location: Atlanta, GA

Position Type: FT

Travel: Yes, Domestic

Benefits: This position is eligible for WGNSTAR’s full benefits package, including Medical, Dental, Vision, and 401(k). Additional benefits are listed at the end of this posting.  

Principal Duties and Responsibilities:

  • Perform service calls, preventative maintenance, and installations of analytical electron microscopes to ensure optimal performance and customer satisfaction. 

  • Real-time data collection from test equipment and manufacturing tools

  • Advanced analytics to detect anomalies, predict failures, and optimize processes

  • Lifecycle visibility across design, manufacturing, and field performance 

  • Automated rule execution for quality control, yield improvement, and equipment optimization. 

  • Protect and maintain company property

  • Handle customer service calls/messages in line with department policies 

  • Demonstrate a strong work ethic and positive attitude toward employees and customers

  • Adherent to company policies

Requirements:

  • Knowledge of Analytical Semiconductor tools

  • Strong verbal and written communication skills (internal and external)

  • Ability to communicate service details and schedules effectively

  • Follow instructions and perform service calls (preventative maintenance/repairs)

  • Understanding physics, chemistry, and electronics (use of test equipment)

  • Ability to interface with customers and service teams

  • BS in a relevant field or equivalent experience preferred

Physical Effort/Activities:

May be required to walk up to 5+miles per day, able to be on feet for 8-10 hrs at a time, ability to bend, twist, push/pull, crouch, kneel in confined spaces, work at heights, on a ladder, and lift up to 50 pounds. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Additional Benefits: Paid Vacation, Select Holidays, Overtime Opportunities, On-site Facilities & Career Development Opportunities.

The people who thrive most at WGNSTAR are those individuals who perform well in a team environment, enjoy interacting and engaging with several different stakeholders, and adapt quickly to changing environments, while leveraging their skills, quality, and knowledge to drive themselves and their teams towards continuous improvement and success.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

#HP

#LI-PT1

This position is not eligible for visa sponsorship. Equal opportunities and Social Governance

WGNSTAR is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

WGNSTAR places an immense emphasis on equal employment, encourages diversity in the workplace, and applies an open-door policy for inclusion of all employees. Our diversity program encourages people from any gender, background, ethnicity, culture, education, and experience to join the company and more importantly build a career through employee development.

Through our Global wellness programs, WGNSTAR ensures our employees and families have access to a full range of wellness services through our Employee Assistance Program (EAP). In the communities that surround our business operations, we support individual and group sponsorships for local sports and those that are vulnerable in society.

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Field Service Engineer

30383 Atlanta, Georgia ZipRecruiter

Posted 9 days ago

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Job Description

Job DescriptionJob Description

ABOUT ORGANOX:

OrganOx is an innovative, fast-paced, global medical device company with a mission to save lives by making every donated organ count. We are a commercial stage organ technology company, spun out of the University of Oxford in 2008, committed to improving transplantation outcomes throughout the world. The company’s first product, the OrganOx metra® normothermic machine perfusion (NMP) system for liver transplantation, has been used to support more than 4,000 liver transplant operations globally, optimizing the use of donated organs by enabling assessment of the quality of livers as well as longer preservation durations. As part of our ongoing expansion, we seek a Clinical Training Manager to join our team.

Position Summary

The Field Service Engineer-United States will be primarily responsible for the on-site service and repair of complex electro-mechanical medical devices designed for organ preservation placed within United States region. Reporting to the Snr. Field Service Engineer, the postholder will be responsible for providing technical support for OrganOx metra retained units placed in United States to ensure that product reliability, quality and availability are maintained. The Field Service Engineer – United States will be responsible for completing all documentation relevant to installation, service, repair and rework in compliance with FDA “Good Documentation Practice” and “Good Manufacturing Practice”.

Listed below are the key responsibilities of the role and a brief description of some of the key tasks to be performed. This list is not totally inclusive, and the person will be expected to complete additional tasks reasonably requested by the Product Support Manager.

Major Responsibilities

Under direction from the Director of Field Service Engineering and Snr. Field Service Engineer, the Field Service Engineer – United States will be responsible for:

  1. Organizing and providing on-site service and repair of the OrganOx metra device:
  • Travelling to hospitals and research facilities within United States.
  • Carrying out on-site routine maintenance procedures and liaising directly with customers regarding organizing routine services and other maintenance needs of OrganOx devices.
  • Carrying out on-site or back-to-base troubleshooting and re-work of OrganOx devices.
  • Carrying out Installation Testing, Post-Rework Soak and Acceptance Testing and completing all documentation in compliance with Good Documentation Practice and the OrganOx Quality Management System.
  • Ensuring work orders and service visits are completed within set time frames.
  • Assisting with major back-to-base repairs or device upgrades in OrganOx USA workshop, when necessary.
  • Short-term covering for the urgent technical needs of devices placed outside United States when the engineer assigned for that region is not available.
  • Working with the Snr. Field Service Engineer to maintain a stock of spare parts and consumables necessary for the technical support of the devices within United States.
  • Managing a local spare part stock in a local facility and trunk stock within United States under the guidance of the Director of Field Service Engineering.
  • Managing and maintenance, including recalibration, of various test equipment, battery calibrators, tools and accessories required during providing technical service within United States.
  • Complete technical documentation as required under the regulatory frameworks and standards for medical devices
  • Completing technical reports to a high standard.
  • To assist the Product Support Manager in maintaining the technical documentation and device history records.
  • Ensure that vendor credentialing requirements are current.
  • Adhere to the letter & spirit of the OrganOx Code of Conduct and other company policies.

Requirements

The Field Service Engineer – United States will have:

  • Three years or more industry experience servicing and repairing Medical Devices or other complex critical devices.
  • A strong and broad working knowledge of electrical and mechanical engineering systems.
  • A good track record of demonstrating analytical problem-solving skills.
  • Enthusiasm, good communication skills and ability to work effectively in a multi-disciplinary team.
  • Ability to produce Technical Reports to a high standard both in terms of technical content, presentation and written English.
  • Freedom to travel within United States to carry out servicing, repairs, trouble shooting, and other device maintenance activities as required.
  • Commitment to travel with short notice and to stay away from home for several consecutive days at a time. Travel and onsite servicing will average 80% of working time; this could potentially increase to 90% of working time during specific peaks of activity (such as deployment of fleet-wide upgrades).
  • A willingness to work unsocial hours, including weekends and public holidays, when necessary to support customer needs.
  • Possession of a Driving License with ability of driving within the United States of America and ability to use company funded rental vehicles.
  • Good written and verbal communication skills in English. (essential).
  • Be friendly, approachable, and have excellent interpersonal skills
  • Be prepared to accept a high degree of responsibility.
  • Highly observant of people and procedures.
  • Have an analytical approach to problem solving.
  • Be willing to work alone within hospital/laboratory environments

REQUIREMENTS

The Field Service Engineer-United States will have:

  • Bachelor's degree or equivalent in electrical, electronic, mechanical or biomedical engineering, or other relevant discipline (essential)
  • A good understanding of complex electro-mechanical systems and software (essential)
  • Excellent knowledge of key office software, including Excel, Word and PowerPoint (essential)
  • Good hands-on experience with a broad range of test equipment, including oscilloscopes, spectrum analyzers and data loggers (essential)
  • Prior experience servicing, repairing, testing, and trouble-shooting medical devices within hospitals environments and research facilities (desirable)
  • Experience of working with Safety and Quality Standards applicable to medical devices (desirable).
  • Must be able to commit to travel with short notice 80% or more of working time.
  • Geographically located within assigned territory 45 minutes from a major airport (essential).
  • Ability to lift and carry 50lbs (essential)

A job description does not imply that the duties stated are the only ones to be performed by the job holder. Employees will be required to follow any other job-related instruction as requested by their manager.

#LI-Remote

Benefits

The Pay Range for this position is $115,000 - $135,000 annually, with a 10% target annual bonus and benefits.

WHAT WE OFFER:

AAt OrganOx, we offer competitive compensation and comprehensive benefits available from day one, including health, dental, vision, coverage, and flexible spending accounts. Additionally, we offer a 401(k)-retirement plan with company matching after 90 days, paid time off, holidays, and additional leave benefits, as well as employee discounts and access to our onsite wellness facility. OrganOx supports work-life balance and provides opportunities for ongoing professional development.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to , , , , , , or expression, , status, protected veteran status, genetic information, or any other characteristic protected by law.

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Field Service Engineer

College Park, Georgia Insight Global

Posted 19 days ago

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Job Description

Insight Global is seeking to hire a full time RF Field Service Technician supporting an international electronics group specializing in the fields of electronic test equipment, broadcast & media, cybersecurity, radio monitoring, radio relocating, and radiocommunication. This individual will be sitting in the following location, close to a major airport: Atlanta, GA. This individual will be tasked out to conduct on-site or in-house repair of equipment, diagnose equipment malfunctions and perform repairs for clients based on a ticketing system. The type of equipment this individual will be servicing and installing are new, state of the art airport security scanners (QPS). They will receive a field delivery schedule as well as independently schedule themselves. This position requires 80% travel out of the state for 1-2 days per stay. The travel will be expensed. When this individual is not traveling, they will be working remotely and troubleshooting remotely. It will be the employees responsibility to accurately prepare daily logs and reports of work performed, including hours spent and inventory used for each assignment. As this position is client facing, we are looking for an individual that exudes professionalism and can represent the company in a customer support role. It is imperative that this individual be eligible to obtain a Public Trust Clearance

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form . The EEOC "Know Your Rights" Poster is available here .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

Required Skills & Experience
- 2-4+ years of Electronics installation experience
- Mechanically inclined
- Professional Demeanor (will be client facing)
- Ability to travel 80% of the time
- Ability to obtain a DHS Public Trust

Nice to Have Skills & Experience
- Familiar with high power RF and IP Networking
- A background in the security scanner business
- Familiar with terminal applications such as Tera Term
- EMC test chamber applications
- TSA Background

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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Field Service Engineer

30383 Atlanta, Georgia Novasyte

Posted 21 days ago

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Job Description

Our Field Service Engineers experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for installing, updating, completing preventative maintenance and other services as needed for Medical and Industrial Microscopy and Life Science Research in hospitals across the United States, while delivering exceptional customer service. This is a great opportunity for you to advance your technical skills in the medical device industry!

Our client develops leading-edge microscopes and scientific instruments to power technological advances and touch lives in meaningful ways across its Life Sciences, Industry and Medical divisions.

Job Requirements (Field Service Engineer – FSE)

  • Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience
  • Technical training programs preferred

  • Minimum of 5 years’ experience as an FSE
  • Medical device or military experience required
  • Ability to effectively document activity in a timely manner
  • Ability to travel Regionally or Nationally as needed
  • Ability for potential International Travel if needed for training (Passport Required)
  • Strong customer facing, brand representative skills
  • Coachable, team player
  • Self-motivated individual who can work independently or collaboratively within a team
  • Have the ability and has completed all required client trainings for the required platforms
  • An active and unrestricted drivers license, and a personal vehicle for local work-related assignments are both required
  • Must be within 45 minutes - 1 hour of INTERNATIONAL or MAJOR AIRPORT. Candidates within thirty (30) miles of major airport preferred. Weekly travel required.

Responsibilities

  • Installation of new systems
  • Preventative maintenance
  • Basic Repairs
  • Demo Installation/Deinstallation (Packing)

Beneficial Qualifications:

  • Background in biomedical, networking, military, or field-based technician roles
  • Experience working in a technical role within a healthcare environment.
  • Strong computer skills and comfort with troubleshooting with Microsoft Office applications, including Outlook, Excel, Word, and OneNote, etc.

Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated including Covid-19.

IQVIA Commercial Field Solutions takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.

#LI-DNP

#LI-CES

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at 

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

The potential base pay range for this role is 35-38 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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Field Service Engineer

30383 Atlanta, Georgia Anton Paar

Posted 22 days ago

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Job Description



Field Service Engineer

Job Locations

US-GA-Atlanta

Job ID

2025-1773

# of Openings

1

Category

Service and Support

Overview

You are.

. a logical thinker skilled in troubleshooting, enthusiastic about working with complex technologies, and a professional, committed to customer satisfaction.

As a Field Service Representative and key member of the South Region service team, you provide on-site service including preventive maintenance, calibration, installation, and training across all product lines primarily in in GA, FL, and AL. You will report to the South Region Field Service Manager in Houston, TX. Your location is ideally near Atlanta, GA, but other major cities in the territory are possible.

The base salary range for this position is $31.65-$5.80 per hour and depends on technical and service experience within the analytical instrumentation field. Anton Paar USA offers full benefits and a profit sharing contribution to your 401k retirement savings. We offer a 10,000 anniversary bonus every five years plus additional bonus opportunities.

We are .

. focused on selling and supporting Anton Paar's range of high-precision measuring instruments for physical, chemical, mechanical, and structural properties. A highly diverse, dynamic, and financially sound company, we have grown every year since our start in 1986. Our exceptionally high investment in R&D fuels industry-leading solutions throughout a vast range of the industrial and academic landscape, impacting nearly every product you use in daily life.

Anton Paar USA is a for-profit sales and service organization in the Anton Paar Group, privately owned by the charitable Santner Foundation with its headquarters in Graz, Austria.

Responsibilities & Qualifications

Your responsibilities include:

    Preventive maintenance, troubleshooting, repair, and calibration of instruments at customer sites within the assigned region.
  • Managing inventory, trip planning, and administrative tasks related to service functions.

Skills and qualifications you will need:

  • 3 years experience in troubleshooting, repairing and maintaining complex analytical instruments.
  • Ability to work independently and a strong commitment to customer satisfaction.
  • Ability to work with electronic schematics, test equipment, and repair tools
  • Associate's degree in engineering or related technical field.
  • Availability for frequent overnight travel (up to 75%).
  • Valid driver's license with clean driving record and passport.


We Offer

Life at Anton Paar is more than just work, with an employee-led In Motion Program organizing active social events during and outside working hours. We also offer unique and rewarding positions with competitive salaries, an award-winning benefits package, and opportunities for professional growth. We provide a drug free workplace and require pre-employment drug tests.

Anton Paar USA, Inc. considers all qualified candidates for this position.

This position is not eligible for current or future work authorization or visa sponsorship.

Keywords: #LI-Remote, #LI-AC1

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Field Service Engineer

30092 Peachtree Corners, Georgia ExecuSource

Posted 22 days ago

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Job Description

Job Title: Field Service Engineer (Mechanical/Automation)
Location: Nationwide
Salary: $35-45/hr (potential flexibility for top candidates, max $50/hr)
Type: Permanent, Full-Time
Travel Requirement: 80-90% (Domestic & International)

Overview:
Global leader in industrial equipment, is seeking experienced Field Service Engineers (FSEs) with expertise in electro-mechanical systems and automation . This role requires candidates who can program and modify Siemens PLCs (minimum requirement) and work on packaging machinery.

Key Responsibilities:
  • Programming & Troubleshooting: Modify and program Siemens PLCs (BNR experience is a plus, but not required).
  • Mechanical & Electro-Mechanical Work: Hands-on troubleshooting, repair, and maintenance of packaging machinery (fillers, blowers, conveyors, labelers).
  • Installation & Commissioning: Assist with new equipment installation and commissioning at customer sites.
  • Customer Interaction: Represent the company professionally when dealing with key customers.
  • Travel: Be willing to travel 4/6-8 weeks at a time with 2-5 days at home in between (worst case scenario).
Must-Have Qualifications:
  • Mechanical/Electro-Mechanical or Automation Experience (Minimum 2-3 years)
  • PLC Programming & Modification (NOT just troubleshooting!) - Siemens S7/TIA Portal required
  • Comfortable with Heavy Travel: 80-90% of the time, mostly domestic, but some international (valid passport required or willingness to obtain ASAP)
  • Physically Demanding Role: Heavy lifting, hands-on mechanical work, and long hours
  • Strong Soft Skills: Must be customer-facing and professional (candidates can be disqualified for poor communication or lack of interpersonal skills)
  • Work Schedule: Monday - Saturday (Sunday is a rest day for safety)
  • Work Hours: Expect 60-hour workweeks (Overtime at 1.5x for anything over 40 hours)
  • Ability to Handle Travel Expenses on Personal Credit Card:
  • Hotels and rental cars are paid upfront by the candidate, reimbursed weekly/biweekly/monthly (candidate's choice)
  • Flights booked by the company
  • Per Diem: Non-taxable, no food receipts needed. Based on US regulations anywhere between 68-92 per day for food.
  • Location Flexibility: Can live anywhere in the U.S. but must be willing to relocate to Atlanta for growth opportunities (after 2-5 years)-no need to really mention this, if they ask about room for growth that is where it would be located.

    Nice-to-Have Qualifications:
  • Aseptic Packaging Machinery Experience (Highly preferred for more specialized equipment like fillers, labelers, and blow molders)
  • Experience in Food & Beverage Industry
  • Experience with Other PLCs (Allen Bradley, B&R, Elau)
  • Competitor Experience (Candidates with knowledge of similar industry equipment are highly encouraged to apply)


Career Growth:
  • The learning curve is long if they do not come from a packaging background.
  • Typically 2-5 years in this role before moving up.
  • Promotion paths include Install Site Manager, Project Manager, and higher roles (but relocation to Atlanta is required).


Background Check & Drug Screening Required

BENEFITS:
AS AN EMPLOYEE, YOU WILL HAVE THE FOLLOWING CONDITIONS :
  • Paid Hourly Position;
  • Annual Performance Review and Salary Review;
  • Bonus Opportunities Available (6% for Field Service Engineer);
  • Comprehensive Healthcare Coverage including Medical, Dental, and Vision from Day One, with Employer Covering 80% of Costs;
  • 4% 401K Matching;
  • PTO (Vacation days starting with 3 weeks)
  • Employee Referral Bonus Program;
  • Sick Leave Benefits;
  • Business Travel Support;
  • Continuing Education Programs;
  • Gym Membership Reimbursement;
  • Pathways for Career Growth;
  • Multiple Employee discounts with worldwide recognized brands.

#LI-BF1
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