8 Sales Support jobs in New Castle
Store Support
Posted 19 days ago
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Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
Customer Support/Sales Consultant Remote
Posted 12 days ago
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Customer Support Engineer
Posted 16 days ago
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Job Description
Dot Compliance provides a ready-to-deploy, Salesforce-native eQMS with the industry’s first AI specifically built to deliver safe, reliable decision guidance for critical quality issues. This offers faster, more proactive quality and compliance through vertical AI that empowers data-driven decision making in life sciences quality and compliance. The company’s solutions are trusted by life sciences companies, both large and small, worldwide. The solutions are fully compliant with 21 CFR part 11, EU Annex 11 and support ISO 9001, 13485, 14971, and 27001. Who we’re looking for Dot Compliance is a leading provider of cloud-based Quality and Compliance management solutions for the life sciences industry. Our SaaS solutions leverage the world’s most innovative cloud technology provider, Salesforce.com. As a young and innovative software company, we aim to dramatically transform how pharma, biotech, and medical device companies manage their quality and compliance processes. We are seeking a Customer Support Engineer to join our North America Customer Support Team in a fully Remote environment . In this pivotal role, you will drive customer satisfaction and support our internal teams as they leverage Dot Compliance to transform their day-to-day quality and compliance operations. You will act as the primary point of contact for customers, guiding them through our solutions and ensuring efficient management of their quality and compliance processes. To excel in this position, you must rapidly acquire a deep understanding of our products and our customers’ needs. You will apply this expertise to provide timely and high-quality support for our customers. Your primary responsibilities include addressing inbound product inquiries and resolving issues for our global customer base. You will empower customers by overseeing hundreds of interactions through portal, email, and phone channels. Collaborating with internal teams such as Professional Services, Customer Success, and DevOps will be essential as you champion and escalate customer issues. If you are passionate about quality and compliance and ready to roll up your sleeves to solve customer problems, this is the role for you Why Join Us? We adhere to our values – Customer Success, Sense of Urgency, Employee Empowerment, Collaboration and Respect, and Doing the Right Thing Competitive salary and benefits package Generous vacation plan Professional growth and development Fully remote environment, covering any related expenses Do you have what we’re looking for? 2-3 years of experience in a technical B2B support role in the software as a service (SaaS) industry. Experience with Salesforce, quality management, or compliance is a plus. Availability to support clients in the Eastern and Central time zone (NA). Demonstrated strong technical aptitude and problem-solving skills, coupled with a commitment to mastering new technologies and systems and the capacity to think critically under pressure. Exhibit excellent communication skills, both verbal and written. You can swiftly evaluate a customer’s question or concern and deliver impactful responses and solutions. Deliver strong organizational and time management skills, with the capability to balance competing requests and prioritize effectively. Exemplify empathy and diplomacy. You consistently prioritize customers and can navigate challenging requests, establish appropriate expectations, and implement effective corrective actions. Function autonomously and proactively. You are a remarkable self-starter who thrives both independently and collaboratively in a rapidly changing environment. Embrace curiosity, innovation, and tenacity. You champion customer needs, willing to roll up your sleeves to resolve their problems. #J-18808-Ljbffr
Customer Service - Donor Support Technician (Bilingual - English/Spanish)

Posted today
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Responsible for preparing the donor, donor area and equipment for the pheresis processors.
You will report to the Assistant Center Manager.
**The Role**
+ Prepares the autopheresis machine for the pheresis process.
+ Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
+ Disconnect the donor when the process is complete.
+ Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
+ Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
+ Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
+ Alerts Group Leader or Supervisor of donor flow issues.
+ Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
+ Understand the policies and procedures associated with hyper immune programs at the center if applicable.
+ Maintain clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
+ Maintain confidentiality of all personnel, donor and center information.
+ May be cross-trained in other areas to meet the needs of the business.
+ Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
+ Perform job-related duties as assigned.
**Your skills and experience**
**Education**
High school diploma or equivalent required
**Experience**
+ Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience
+ Will perform basic math calculations
**Working Conditions**
(physical & mental requirements)
+ Understand, remember and apply oral and/or written instructions
+ Understand and follow basic instructions and guidelines
+ Must be able to see and speak with customers and observe equipment operation.
+ Occasionally perform tasks while standing and walking up to 100% of time
+ Reach, bend, kneel and have high level of manual dexterity
+ Occasionally be required to lift and carry up to 25 pounds
+ Fast paced environment with frequent interruptions
+ Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens · Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
+ Required to work overtime and extended hours to support center operational needs
**Our Benefits**
CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit .
**About CSL Plasma**
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma ( .
**We want CSL to reflect the world around us**
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL ( .
**Do work that matters at CSL Plasma!**
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CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.
Sales Admin Assistant

Posted today
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The sales admin provides direct clerical support to the Vice President of Sales for local sales.
**RESPONSIBILITIES:**
+ Support Customer Engagement efforts by enabling the sales organization to provide Sysco customers with expanded service channel options (e.g. Sales Coordinator, Sysco Market and Sysco Mobile).
+ Compose and prepare correspondence, reports and documents using Windows, Microsoft Word, Excel, PowerPoint and Access
+ Responsible for Vice President of Sales e-mail
+ Make travel arrangements as required for all sales personnel, through appropriate travel agency and book hotel rooms as required. Authorize payroll deductions for hotel rooms per the policy
+ Assist in preparation of food shows and sales meetings
+ Respond to solicitations for company donations
+ Screen phone calls for the Vice President of Sales and take messages
+ Maintain files
+ Maintain local information within CRM (Sysco 360)
+ Research information on the CRT or PC as required
+ Generate copy and distribute promotional reports
+ Order supplies for the Sales Department
+ Schedule room arrangements, set-up and/or attend DSM meetings, sales meetings, food shows, etc. as required
+ Collect, prepare and distribute POS material and flyers
+ Run pre-formatted Business Objects tracking, commission, etc. Reports
+ Create and maintain promotional tracking spreadsheets
+ Support other areas of the company as business needs dictate, i.e. reception desk, supply orders, administrative functions, etc.
**QUALIFICATIONS:**
Basic Qualifications:
+ 1-2 years' related administrative experience providing support to an executive level supervisor.
Preferred Qualifications:
+ Bachelor's degree in a related field (e.g. business administration) or equivalent educational level preferred.
+ 2 years' related administrative experience providing support to an executive level supervisor
+ Working knowledge of a Sysco Sales processes, organization and product categories
Education and / or Experience:
+ High School education required.
Professional Skills:
+ Strong computer skills with intermediate to advanced knowledge of Microsoft Word, Excel, PowerPoint and Outlook.
+ Able to type a minimum of 50-wpm accurately.
+ Must possess strong interpersonal skills; able to communicate effectively with all levels of employees and management; remain poised, professional and diplomatic under pressure.
+ Must have the ability to be detail-oriented and balance multiple projects simultaneously in a fast-paced environment.
+ Have a demonstrated ability to plan and organize work activities; analyze and disseminate forms; manage work time efficiently; follow procedures and policies; identify and solve problems; maintain a file system to include alphabetical, numerical, and chronological filing activities.
+ Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
+ Must be able to proofread and make appropriate spelling and grammar corrections to documents written in English.
+ Must provide enthusiasm and creativity in problem solving, along with flexibility and a desire to learn.
+ Must be able to handle confidential information with integrity and discretion.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Working Conditions:
The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Sales Floor Assistant - Southern Park Mall
Posted 2 days ago
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Job Description
J. C. Penney - JobID: 1103667 (Sales Associate / Team Member) As a Sales Floor Assistant at J. C. Penney, you'll: Assist with the SET processes by planning floor moves, placing graphics, and executing visual detailing; Identify sell-through opportunities and re-merchandise the selling floor to increase rate of sale; Help oversee and maintain all fitting room and sales floor recovery processes.Hiring Immediately >>
Assistant Director, Athletics - Sales and Development
Posted 2 days ago
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Job Description
Location : Youngstown, OH
Job Type: Professional Administrative
Job Number: 202500132
Division: President
Department: Athletic Administration
Opening Date: 06/13/2025
Bargaining Unit Status: Excluded from Any Bargaining Unit
Salary Grade: XF (C3)
Full-time Equivalency: 1.0
Summary of Position
Assists with developing and implementing strategies and activities for income and fundraising operations; helps develop and execute a comprehensive strategy for income in individual and group ticket sales, Penguin Club Memberships, sport fundraising, and alumni groups; coordinates, plans, and executes all Penguin Club income events; supports and assists in the use of ticketing software and hardware; maximizes utility of the Scholarship Loge Complex during home football games and Coaches Court during home basketball games; develops and strengthens donor relationships on football road games; develops, promotes, and executes new events to increase engagement and excitement for athletics; increases communications, including email database compilation and utilization, and promotional efforts to fans, season ticket holders, donors, and Penguin Club Members; provides support on an as needed basis throughout the department.
Position Information
Essential Functions and Responsibilities: Creates new strategies for ticket sale expansion and retention of customers, including but not limited to season, group, and individual sales, with emphasis on increasing ticket revenue and event attendance; ensures accuracy and proper documentation of all activities; reviews and analyzes data; develops strategies and procedures to improve revenue production through ticket, advertising, and auxiliary sales to assist department in meeting income operations goals.
Assists with marketing activities to increase Penguin Club memberships and revenue of all Penguin Club fundraising activities; assists in the administration of marketing operations with an emphasis on income generation through corporate sponsorships, promotions, and ticket sales; identifies, researches, and solicits corporate and business partnerships.
Oversees all aspects of Penguin Club operations, including Football Alumni Club; develops mailings for all Penguin Club events; coordinates and plans various aspects of Penguin Club and Football Alumni events; organizes and coordinates renewal activities for all Penguin Club and Football Alumni Club memberships through material distribution and face-to-face solicitation; monitor effectiveness of membership renewal drives and outreach efforts and initiatives; reviews data to promote better retention and expansion among club memberships; prepares periodic reports on membership data.
Performs various promotional and public relations activities on behalf of the department; assists Sports Information in the development of articles for the Penguin Club Newsletter and subsequent distribution of such; participates in public relations appearances and community services activities on behalf of the department.
Other Functions and Responsibilities:
Complies with NCAA and institutional rules and regulations.
Travels with intercollegiate teams as assigned.
Participates on various University, conference, and national committees, and other special assignments.
Assists with NCAA and conference championship events.
Demonstrates regular and predictable attendance.
Meet all job safety requirements and all applicable OSHA safety standards that pertain to essential job functions.
Other Functions and Responsibilities: Assists with training new hires.
Performs other duties as assigned and/or required that are within the level of responsibility for this classification at the discretion of the supervisor.
Qualifications and Competencies
Required Certifications, Training, and/or Licensures: None
Knowledge, Skills, and Abilities:
Knowledge of: University policies and procedures*; office practices and procedures; department/division goals and objectives*; department/division policies and procedures*; workplace safety practices and procedures*; English grammar and spelling; records management; office management; project management.
Skill in: Use of office equipment; typing, data entry; computer operation; use of computer software and other programs applicable to the assigned department/division*.
Ability to: deal with problems involving several variables within familiar context; define problems, collect data, establish facts, and draw valid conclusions; determine material and equipment needs; calculate fractions, decimals, and percentages; compile and prepare reports; use proper research methods to gather data; understand a variety of written and/or verbal communications; prepare accurate documentation; maintain records according to established procedures; travel to and gain access to work site; effectively interact with personnel and public to answer routine questions; train or instruct others; move quickly and effectively from one tasks to another; work independently and in a team environment; develop and maintain effective working relationships.
(*) Developed after employment.
Minimum Qualifications: At least a bachelor's degree; one or more years of sales and/or development experience in a professional or collegiate athletic environment or as a development officer in a non-athletic field.
Preferred Qualifications: Master's degree in Sports Management, Business, Marketing, or another directly related field. Collegiate coaching and/or playing experience.
Supplemental Information
This position is contingent upon the University's continuing receipt of funds from an external source adequate to fully support the appointment.
At Youngstown State University we are committed to a comprehensive employee benefit program that helps our employees live healthy, feel secure, and maintain a work/life balance. YSU offers two options for medical plans, optional dental and vision insurance and life insurance. These plans are reviewed annually to maintain competitiveness while being cost effective. In addition, YSU offers tuition remission, 403(b) and 457 retirement planning options, as well as state pension programs and optional voluntary life insurance benefits.
Medical Mutual of Ohio Medical plans
Dental Benefits
Vision Benefits
Group Life Insurance (University Sponsored and Voluntary)
Group Long Term Disability (University Sponsored and Voluntary)
Flexible Spending Account
Health Savings Account
Tuition remission
Employee Assistance Program
Wellness Initiatives
Sick Leave
Vacation Accrual
Paid Holidays
State Retirement Programs
403b and 457b Voluntary Retirement Options
01
Do you have at least a bachelor's degree?
- Yes
- No
02
Do you have one or more years of sales and/or development experience in a professional or collegiate athletic environment or as a development officer in a non-athletic field?
- Yes
- No
03
What is the highest level of education that you have attained?
- Did not complete high school.
- High school diploma/GED or equivalent
- Some college
- Associate's degree
- Bachelor's degree
- Master's degree
- Doctoral degree
- Post doctoral degree
- Juris doctor degree
04
Please describe your related experience, including information describing how you meet the minimum qualifications for this position.
Required Question
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