301 Business Operations jobs in New York
Group Operations Manager
Posted 16 days ago
Job Viewed
Job Description
Under the direction of the Assistant General Manager of Operations, the Group Operations Manager drives store profitability by ensuring merchandise logistics, and compliance with operational and Human Resources standards efficiently support the selling process and maximize the customer shopping experience. The Group Operations Manager is responsible for merchandise logistics, adherence to operations standards, including specialized processes and standards for Fine Jewelry, Cash Office functions, and several key Human Resources functions.
The successful candidate will have prior retail, or other fast-paced service environment, management experience handling various aspects of store operations; additional Human Resources and merchandising (presentation and logistics) experience is a plus. This role career paths to the senior leadership role of Assistant General Manager of Operations. As such, this role requires full relocation mobility across the United States or Canada.
Who You Are:
- Innate ability to gain ground without damaging relationships. Can be both assertive but diplomatic.
- Drives positive outcomes through objectives & measures, while monitoring progress & results effectively. Adept at course-correcting within a fast-paced environment.
- You inspire others with your vision and sense of purpose. You have an optimistic spirit and celebrate wins and symbols of progress to rally support behind the vision.
- Constantly looking for ways to improve the way things are done while driving personal results. Comfortable with change and challenging conventions.
- Comfortable with real-time coaching and side-by-side leadership, working closely with Associates, Store Leadership and cross functional Corporate partners.
- You can inspire & motivate individuals and teams; a people builder who's focused on bringing out the best performance & potential in others
You Also Have:
- 3-5 years related management experience in retailing or other fast-paced service environment, in positions of increasing responsibility and volume
- Strong problem-solving skills, analytical and creative thinker with proactive solution-oriented approach
- Proficiency in utilizing available technology, especially Google Suite, Microsoft Office Suite
- College degree preferred
As The Group Operations Manager, You Will:
- Be responsible for Merchandise Logistics, Operational Key Performance Indicators (KPIs), and Compliance with Operational standards and processes (75% of role's responsibilities)
- With the support of the Merchandise Operations Team, ensure that merchandise is received and processed in accordance with continuous flow principles, that new receipts are on the floor on the day of receipt prior to store opening, RTVs and transfers are processed efficiently, and back of the house areas are organized and maintained to support the selling floor activities
- With the support of the Specialized Operations Team, ensure Jewelry and Cash Office functions are executed per standards. Daily accountability of High Value Jewelry inventory as well as Sales Audit, Cash Deposit and other General Office functions.
- Provides leadership to store management and associates in support of the selling organization, ensuring that critical support functions are focused on activities that enable the selling process
- Oversee Saks.com Return desk execution.
- Maintains emphasis on adherence to customer service standards and ensures that back of the house and front of the house associates have the resources to provide exceptional service and exceed customer expectations
- Develops direct reports to effectively handle operational activities in order to maintain focus on selling activities
- Achieves operational key performance indicators (KPI's)
- Ensures that all appropriate merchandise controls are in place and monitors compliance
- Be responsible for Key Human Resources functions (25% of role's responsibilities)
- Responsible for ensuring the HR Audit components always meet requirements
- In collaboration with the Office Manager and corporate Stores People Generalist, ensures all New-hires are onboarded to standard
- In collaboration with the Office Manager, maintains a pipeline of qualified support candidates for openings, and works to effectively minimize the time required to fill open positions
- Provides guidance to Support Managers in partnership with the corporate People Effectiveness Team to identify and resolve Hourly Support Associate Relations issues
- Supports the Objective Setting and Performance Appraisal Processes for Hourly Support Associates
- Facilitates a working environment that consistently embodies Saks values, providing recognition & rewards for strong performers
- Ad hoc responsibilities as needed
Your Life and Career at SFA:
- Be a part of a team of disruptors focused on stores and redefining the luxury experience.
- Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
- A culture that promotes a healthy, fulfilling work/life balance
- Benefits package for all eligible full-time Associates (including medical, vision and dental)
- An amazing Associate discount
Salary and Other Compensation :
The starting salary for this position is between ($100,000-$115,000 annually ). Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.
This position is also eligible for bonus.
Benefits : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Business Operations
Posted 2 days ago
Job Viewed
Job Description
Location: NYC - West Village
Atlas is the concierge and charge card built for those who expect more unlocking access across dining, travel, and lifestyle while making spending seamless and effortless.
Our members are discerning, busy individuals who rely on Atlas to deliver insider access, curated service, and unmatched reliability.
In just 12 months, we've processed over $X00,000,000 in member spend, growing double digits month-over-month organically, without paid marketing.
We're backed by legendary investors and have multiple years of runway ahead. Our team is small, fast, and senior with experience scaling iconic consumer products at Apple, Robinhood, and DoorDash.
The RoleWe're hiring a high-output operator to work across the heart of the business sitting shoulder to shoulder with our concierge team to design better systems, drive performance, and unlock leverage.
You'll be responsible for streamlining internal workflows, standing up the right metrics and tooling, and partnering on GTM campaigns that increase member engagement. This is an execution-heavy, systems-minded role for someone who's obsessed with how things work and how to make them work better.
You'll help shape the future of Atlas by making our operations faster, smarter, and more scalable.
What You'll Own- Partner closely with our concierge team to streamline workflows and improve speed, accuracy, and consistency across requests
- Build systems and lightweight processes to manage inbound and outbound member activity from dining requests to hotel bookings
- Stand up dashboards to track team SLAs, fulfillment rates, and member satisfaction (NPS, resolution time, etc.)
- Own concierge CRM tracking and help design proactive GTM campaigns for high-value members (e.g. curated hotel drops, Blade offers)
- Define and monitor KPIs across ops and concierge and use those insights to drive prioritization
- Identify high-impact automation opportunities and collaborate with engineering to reduce manual work
- 37 years of experience in business operations, strategy, or systems-building roles at a fast-moving startup (think: DoorDash, Instacart, Uber, Brex)
- Experience working directly with ops, support, or GTM teams and improving how they run
- Strong with data and tools you can build your own dashboards, slice raw data, and spot the signal
- Comfortable getting scrappy building systems in Airtable, Notion, Zendesk, Slack, Zapier, etc.
- Obsessed with speed and quality you notice small inefficiencies and fix them without being asked
- Excellent communicator who can work cross-functionally and move things forward fast
- High impact, real ownership You'll be the architect behind the systems that make Atlas run.
- Early stage, no bureaucracy We move quickly, cut the fluff, and give you room to build.
- Dream customer base You'll build for some of the most interesting people in the world.
- Tight-knit, elite team Work with ex-Apple, YC founders, and ops leaders who ship fast.
- Real upside Competitive compensation and equity in a company with massive ambition.
Business Operations
Posted 6 days ago
Job Viewed
Job Description
Stainless is a fast-growing tech startup building the future of APIs. Our customers include industry leaders like OpenAI, Anthropic, and Cloudflare.
We have raised over $35 million from a16z, Sequoia, and founders/C-levels from Stripe, Datadog, Segment, Linear, and more.
We are headquartered in NYC, just west of SoHo, and expect to grow from ~20 to ~40 people in 2025.
Role
We're hiring a high-slope business generalist to drive operational excellence and growth as we scale from a ~20-person Series A company with strong product-market-fit to a 100+ person company with a humming GTM engine and thriving team.
This role will evolve rapidly with the business, with broad influence & impact as you take ownership of diverse business functions before we've hired specialized roles.
This role is onsite at our headquarters in NYC.
Example Responsibilities
We plan to hire 2 people in the near term, and expect you'll mix & match responsibilities based on your respective backgrounds and interests; we don't expect any one person to be doing all of these things at any one time.
- Growth & GTM: Build a humming GTM engine from scratch: drive GTM strategy & metrics; collaborate on customer segmentation, core positioning, and pricing; generally connect the dots between marketing, sales, and product towards world-class PLG.
- Operations: Cultivate excellence across the company: run company operating cadence (QBRs, annual planning, performance reviews); identify and resolve cross-functional bottlenecks; craft best-in-class company culture & process with an employee-centric, systems-design mentality; design & oversee all business hiring plans to identify & attract world-class talent.
- Strategic leadership: Partner closely with CEO: act as trusted thought partner; run company staff meeting; define & track core business metrics; prep board materials & attend board meetings; oversee strategic product and financial planning; serve as a trusted proxy in select internal and external contexts; etc.
- Special projects: Manage high-level partner negotiations; product-manage new features; keep the wheels on the bus.
You have:
- 3-8 years experience, including at least:
- 1-3 years in MBB, IB, PE, VC, or equivalent
- 1-4 years at a high-performing Series A-C startup in Business Operations, Product Management, Chief of Staff, or similar roles
- Bonus: former founder / founding employee
- A desired career trajectory towards Founder, COO, or GM
- Sharp: a structured, top-down, analytical thinker and communicator who can go toe-to-toe with the CEO.
- Curious: an insatiable and fast learner.
- Organized: a skilled project manager; exceptionally organized; enjoy bringing processes from 01 (even when not glamorous).
- Driven: have a strong bias to action; willing to get hands extremely dirty; willing to run through walls to get things done.
- Devoted to excellence: hold yourself to impeccably high standards & demonstrate obsessive attention to detail.
- Technical: understand developers and SaaS; you're an artist with a spreadsheet; you love automating processes with low-code tools (e.g., Zapier, Retool, Clay, maybe even some SQL/Python).
This role is strictly onsite at our headquarters in NYC.
Title
This role is cross-posted under a few different titles; the title you choose is flexible based on your experience & goals.
Possible titles, which may be relevant for job seekers may include BizOps, Business Lead, Chief of Staff, Head of Operations & Strategy, Business Operations Associate, Business Operations Manager, Business Operations Lead, etc.
We expect to hire 2 people in Business Operations in the coming months.
Benefits
- We offer competitive salary and generous equity grants.
- Great healthcare coverage options (e.g., fully covered platinum plans).
- Paid commuter benefits & similar.
- Paid team lunch/meals during workdays.
- Flexible PTO plus 3 weeks of company-wide vacation a year (2 weeks in December, 1 week at the end of the summer).
- Flexible WFH and 1 month fully remote per year ("remote February").
Business Operations
Posted 7 days ago
Job Viewed
Job Description
Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have:
- Exponential organic growth: We have product-market fit and are growing rapidly through word-of-mouth. Tandem supports thousands of patients every day, is doubling doctor users every quarter, and is working with the largest biopharma companies in the world.
- An AI-first business model: Our approach is distinctly enabled by AI, but our business will get stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that will compound over time.
- Top tier investors: With the traction to support conviction in our model, we raised significant funding from investors (including Thrive Capital, General Catalyst, Bain Capital Ventures, and Pear VC) to build an exceptional team of engineers and operators.
All full-time roles are in person in New York. You can learn more about working with us in the last section of this page.
About the role
As a member of the Strategy & Operations team, you will have end responsibility for a core part of our operations or go-to-market strategy. This role is crucial to ensuring Tandem can scale to meet exponentially growing user and client demand. You will have the opportunity to lead cross-functional projects that will have a profound impact on the company, with a need to flex across data, product, and sales domains. You will also work directly with our Engineering team to define, build, and launch high-impact automation and new features, leveraging the latest advances in AI.
This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you.
If you join, you will:
- Own problems and outcomes from start to finish across the following areas:
- Managing end-to-end operations for supporting a rapidly growing volume of patient and provider users
- Propelling Tandem's growth across a wide range of specialties, geographies, and other market segments
- Establishing Tandem as a critical strategic partner for life sciences companies
- Develop and maintain operational and financial performance analyses to drive prioritization decisions
- Build and scale new workflows and continuously identify and implement AI-powered efficiency gains in collaboration with engineers
- Explore, evaluate, and execute on new opportunities for the company, including strategic partnerships and new products and services
- Work closely with the rest of our team and CEO to make business decisions as we balance speed of growth and long-term profitability
- 1-10 years of experience working on a team that required analytical problem-solving, operational rigor, and outcome ownership (e.g., fast-growing startup, consulting, finance, a 0 -> 1 business line at a high-performing organization)
- Technical background and/or experience working with complex data (at minimum the role requires learning SQL and low-code tools)
- Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships
- Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals
- High NPS with your former teammates
Working with us
Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo.
We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles:
- Commit to audacity. "Whether you think you can, or you think you can't - you're right."
- Do the math. Be rigorous, assume nothing.
- Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose.
- Spit it out. Be direct, invite critique, avoid equivocation - we want right answers.
- Be demanding and supportive. Expect excellence from everyone and offer help to achieve it.
- Do what it takes to be number 1. We work hard to make sure we win.
We also provide rich benefits to ensure you can focus on creating impact (for full-time employees):
- Fully covered medical, vision, and dental insurance.
- Memberships for One Medical, Talkspace, Teladoc, and Kindbody.
- Unlimited paid time off (PTO) and 16 weeks of parental leave.
- 401K plan setup, FSA option, commuter benefits, and DashPass.
- Lunch at the office every day and Dinner at the office after 7 pm.
Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity.
Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
Business Operations
Posted 7 days ago
Job Viewed
Job Description
Location: NYC - West Village
About Atlas
Atlas is the concierge and charge card built for those who expect more - unlocking access across dining, travel, and lifestyle while making spending seamless and effortless.
Our members are discerning, busy individuals who rely on Atlas to deliver insider access, curated service, and unmatched reliability.
In just 12 months, we've processed over $X00,000,000 in member spend , growing double digits month-over-month - organically, without paid marketing.
We're backed by legendary investors and have multiple years of runway ahead. Our team is small, fast, and senior - with experience scaling iconic consumer products at Apple, Robinhood, and DoorDash.
The Role We're hiring a high-output operator to work across the heart of the business - sitting shoulder to shoulder with our concierge team to design better systems, drive performance, and unlock leverage.
You'll be responsible for streamlining internal workflows, standing up the right metrics and tooling, and partnering on GTM campaigns that increase member engagement. This is an execution-heavy, systems-minded role for someone who's obsessed with how things work - and how to make them work better.
You'll help shape the future of Atlas by making our operations faster, smarter, and more scalable.
What You'll Own
- Partner closely with our concierge team to streamline workflows and improve speed, accuracy, and consistency across requests
- Build systems and lightweight processes to manage inbound and outbound member activity - from dining requests to hotel bookings
- Stand up dashboards to track team SLAs, fulfillment rates, and member satisfaction (NPS, resolution time, etc.)
- Own concierge CRM tracking and help design proactive GTM campaigns for high-value members (e.g. curated hotel drops, Blade offers)
- Define and monitor KPIs across ops and concierge - and use those insights to drive prioritization
- Identify high-impact automation opportunities and collaborate with engineering to reduce manual work
- 3-7 years of experience in business operations, strategy, or systems-building roles at a fast-moving startup (think: DoorDash, Instacart, Uber, Brex)
- Experience working directly with ops, support, or GTM teams - and improving how they run
- Strong with data and tools - you can build your own dashboards, slice raw data, and spot the signal
- Comfortable getting scrappy - building systems in Airtable, Notion, Zendesk, Slack, Zapier, etc.
- Obsessed with speed and quality - you notice small inefficiencies and fix them without being asked
- Excellent communicator who can work cross-functionally and move things forward fast
- High impact, real ownership - You'll be the architect behind the systems that make Atlas run.
- Early stage, no bureaucracy - We move quickly, cut the fluff, and give you room to build.
- Dream customer base - You'll build for some of the most interesting people in the world.
- Tight-knit, elite team - Work with ex-Apple, YC founders, and ops leaders who ship fast.
- Real upside - Competitive compensation and equity in a company with massive ambition.
Business Operations
Posted 7 days ago
Job Viewed
Job Description
Stainless is a fast-growing tech startup building the future of APIs. Our customers include industry leaders like OpenAI, Anthropic, and Cloudflare.
We have raised over $35 million from a16z, Sequoia, and founders/C-levels from Stripe, Datadog, Segment, Linear, and more.
We are headquartered in NYC, just west of SoHo, and expect to grow from ~20 to ~40 people in 2025.
Role
We're hiring a high-slope business generalist to drive operational excellence and growth as we scale from a ~20-person Series A company with strong product-market-fit to a 100+ person company with a humming GTM engine and thriving team.
This role will evolve rapidly with the business, with broad influence & impact as you take ownership of diverse business functions before we've hired specialized roles.
This role is onsite at our headquarters in NYC.
Example Responsibilities
We plan to hire 2 people in the near term, and expect you'll mix & match responsibilities based on your respective backgrounds and interests; we don't expect any one person to be doing all of these things at any one time.
- Growth & GTM: Build a humming GTM engine from scratch: drive GTM strategy & metrics; collaborate on customer segmentation, core positioning, and pricing; generally connect the dots between marketing, sales, and product towards world-class PLG.
- Operations: Cultivate excellence across the company: run company operating cadence (QBRs, annual planning, performance reviews); identify and resolve cross-functional bottlenecks; craft best-in-class company culture & process with an employee-centric, systems-design mentality; design & oversee all business hiring plans to identify & attract world-class talent.
- Strategic leadership: Partner closely with CEO: act as trusted thought partner; run company staff meeting; define & track core business metrics; prep board materials & attend board meetings; oversee strategic product and financial planning; serve as a trusted proxy in select internal and external contexts; etc.
- Special projects: Manage high-level partner negotiations; product-manage new features; keep the wheels on the bus.
You have:
- 3-8 years experience, including at least:
- 1-3 years in MBB, IB, PE, VC, or equivalent
- 1-4 years at a high-performing Series A-C startup in Business Operations, Product Management, Chief of Staff, or similar roles
- Bonus: former founder / founding employee
- A desired career trajectory towards Founder, COO, or GM
- Sharp: a structured, top-down, analytical thinker and communicator who can go toe-to-toe with the CEO.
- Curious: an insatiable and fast learner.
- Organized: a skilled project manager; exceptionally organized; enjoy bringing processes from 0→1 (even when not glamorous).
- Driven: have a strong bias to action; willing to get hands extremely dirty; willing to run through walls to get things done.
- Devoted to excellence: hold yourself to impeccably high standards & demonstrate obsessive attention to detail.
- Technical: understand developers and SaaS; you're an artist with a spreadsheet; you love automating processes with low-code tools (e.g., Zapier, Retool, Clay, maybe even some SQL/Python).
This role is strictly onsite at our headquarters in NYC.
Title
This role is cross-posted under a few different titles; the title you choose is flexible based on your experience & goals.
Possible titles, which may be relevant for job seekers may include BizOps, Business Lead, Chief of Staff, Head of Operations & Strategy, Business Operations Associate, Business Operations Manager, Business Operations Lead, etc.
We expect to hire 2 people in Business Operations in the coming months.
Benefits
- We offer competitive salary and generous equity grants.
- Great healthcare coverage options (e.g., fully covered platinum plans).
- Paid commuter benefits & similar.
- Paid team lunch/meals during workdays.
- Flexible PTO plus 3 weeks of company-wide vacation a year (2 weeks in December, 1 week at the end of the summer).
- Flexible WFH and 1 month fully remote per year ("remote February").
Business Operations Manager, Business Operations and Advisory
Posted 5 days ago
Job Viewed
Job Description
Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud ("cloud computing"). AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with millions of customers in over 190 countries. Many of these customers seek help from AWS Professional Services in their journey to a cloud-based IT operating model. At AWS Professional Services (ProServe), we are building a professional services team to work on customer engagements around the world, and to help our partners develop technical expertise and capacity supporting these customers.
AWS ProServe is seeking a Business Operations Manager to work with the AWS ProServe Leadership to continuously evolve delivery health, analyze historic results, and make business recommendations to senior management based on those analyses - all in an environment of rapid growth and increasing complexity. This will include working with senior leadership to develop, implement and manage the business processes, systems, reports and strategies that optimize business functions to meet organizational goals and initiatives. The Business Advisory Manager will act as a trusted advisor to North America Professional Services Leadership. This role balances strategic and operational activities.
Key job responsibilities
- Opportunity Pipeline Management: work with sales and Professional Services teams to coordinate monthly pipeline and deal quality reviews to ensure execution across the team in the sales cycle.
- Delivery Health Management: work with delivery and Professional Services teams to lead weekly inspection on all aspects of active project delivery, ensuring that the teams are achieving the outcomes for the engagement.
- Scale & Simplify Business Operations: Develop and implement mechanisms to drive continuous improvements across the business, including process automation/elimination.
- Work with internal stakeholders including Sales, Delivery, Finance, and Global Business Operations teams to collect business requirements and ensure all methodologies, policies, and procedures are communicated and maintained.
- Provide leadership in P&L and cost analysis and improvement across the ProServe Team.
- Provide strategic guidance to Business Leaders, bringing deep knowledge of Business Operations and proven execution of implementing best practices.
- Provide data-driven insights on Key Performance Indicators (KPI) and standardized business metrics. Manage dashboards, regional reports and executive review documents, providing insights and partnership with our leaders to help look around the corner and plan for the future.
- Lead and review the end-to-end execution of annual planning process which includes, bookings, revenue, headcount and goal planning.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Basic Qualifications
- 5+ years of experience in the areas of finance, business management and/or sales operations in mid-to-large scale global sales organization, or an equivalent combination of education and experience
- Strong analytical capabilities and data-driven decision-making skills
Preferred Qualifications
- Experience with sales CRM tools such as Salesforce or similar software
- Experience conducting analysis of complex data and translating results into actionable deliverables
- Experience presenting to executive and senior leadership
- Experience in cloud technology business
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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Business Operations Manager
Posted today
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Job Description
Job DescriptionJob Description About PermitFlow
PermitFlows mission is to streamline and simplify construction permitting in the $1.6 trillion United States construction market. Our software reduces time to permit, supporting permitting end-to-end including permit research, application preparation, submission, and monitoring.
Weve raised a $1m Series A led by Kleiner Perkins with participation from Initialized Capital, Y Combinator, Felicis Ventures, Altos Ventures, and the founders and executives from Zillow, PlanGrid, Thumbtack, Bluebeam, Uber, Procore, and more.
Our team consists of architects, structural engineers, permitting experts, and workflow software specialists, all who have personally experienced the pain of permitting.
? Who you are?
This role is crafted for those who are not just thinkers but doers; individuals who can marry strategy with execution, ensuring our operational gears are well-oiled and running seamlessly. You will own strategic initiatives from problem identification to strategy to execution, working across every part of the organization.
As a fast-growing Series A tech startup, the problems will often be ambiguous and the data might not be as robust as wed like. Success in the role will require a comfort with ambiguity, a test-and-learn mindset, and a strong bias toward fast action. The best path forward will often be a fast rollout with close monitoring and fast iteration. And the best solutions are often discovered in the weeds, not the clouds.
You will have the opportunity to drive real impact at a high-flying startup. You will also get full access to our decision making and internal reflections. Were looking for high-drive and horsepower to help take PermitFlow to the next level.
? What Youll Do:
Collaborating with executives on business strategy
Understanding ambiguous problems and creating plans to address them
Owning and driving the problems youre presented and the solutions you create
Creating processes and policies that turn successful initiatives into long-lasting change
Reporting on operational performance and putting forward improvements
Qualifications & Fit:
Professional Background: 3 years of industry experience in management consulting or financial services (e.g., private equity, investment banking, venture capital), corporate strategy, and / or strategy & operations at a high-growth start-up.
Strategic Expertise: Solid experience in operational strategy development and execution, with a knack for improving efficiency and growth.
Adaptability: Strong problem-solving skills and adaptability in a fast-paced startup environment, with a focus on strategic decision-making and operational agility.
Strong quant inclination : You cant improve what you cant measure. Youre very comfortable in excel / other data tools.
Clear communicator : We care more about results than analysis - clearly communicating your plan and driving action from the team will be as important to your success as your analysis.
Strong work ethic: From day 1, you will get responsibility and access beyond your tenure. Were looking for someone whos excited to take on challenges and put in the work to tackle them.
Team player : This is a cross-functional role. Your success will be tied closely to the success of the functions youre supporting. Seeing your success as their success is critical!
NYC Based : This role is a hybrid role, with in-person required Monday, Wednesday, and Friday in our Manhattan office.
Benefits
Equity packages
Competitive Salary
100% Paid health, dental & vision coverage
Home office & equipment stipend
? Lunch & Dinner provided w/ a fully stocked kitchen
Commuter benefits
Team building events
Unlimited PTO
? Interview Process
15 minute initial assessment
20 minute recruiter call
30 minute hiring manager interview
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Business Operations Manager
Posted today
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Job Description
About Us Chainlink Labs is the primary contributing developer of Chainlink, the decentralized computing platform powering the verifiable web. Chainlink is the industry-standard platform for providing access to real-world data, offchain computation, and secure cross-chain interoperability across any blockchain. Chainlink Labs helps power verifiable applications for banking, DeFi, global trade, and gaming by collaborating with some of the world's largest financial institutions, notably Swift, DTCC, and ANZ. Chainlink Labs also works with top Web3 teams, including Aave, Compound, GMX, Maker, and Synthetix. Chainlink Labswas ranked as one of the Global Top 100 Most Loved Workplacesby Newsweek 2025.About the RoleAs a Business Operations Manager, you will tackle a variety of strategic, analytical, and operational projects to drive growth for our business. This role will collaborate closely with the Product Organization to support product strategy, planning and product success. You will also work with executive leadership on critical projects, and require making strategic recommendations cross-functionally.Your ImpactCollaborate directly with leaders across the organization on operations, strategy, product, and expansion effortsContribute to high-impact analytical, strategic, and operational initiativesStructure complex and ambiguous strategic problemsIdentify issues, develop hypotheses and execute in-depth analyses to translate data into meaningful insights and make recommendations to the leadership team based on your findingsDevelop effective and scalable operational processes and fill operational gapsQualificationsA Bachelor's degree and 2-3 years of experience in consulting and/or business operations at high-growth tech companyAdditional 1-2 years of in-house experience working within the blockchain industry with a deep understanding of blockchain ecosystem, applications, technologies and value propositionsYou are highly analytical and data-drivenyou can execute on complex analyses, define critical metrics, size opportunity areas, and measure and report on performance across the businessYou can think across multiple dimensions of a business (sales, product, marketing etc.) and work cross-functionally to deliver resultsExcellent written and verbal communication skillsAbility to flex between analytical, strategic and operational aspects of the jobResourceful and happy to roll up your sleeves to get any job doneYou want to work in a fast-paced environment with constant changePreferred QualificationsExperience having contributed to a blockchain projectExperience working with Go-To-Market orgsKnowledge of SQLAll roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST).We carefully review all applications and aim to provide a response to every candidate within two weeks after the job posting closes. The closing date is listed on the job advert, so we encourage you to take the time to thoughtfully prepare your application. We want to fully consider your experience and skills, and you will hear from us regarding the status of your application shortly after the closing date.Commitment to Equal OpportunityChainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us via this form.Global Data Privacy Notice for Job Candidates and ApplicantsInformation collected and processed as part of your Chainlink Labs Careers profile, and any job applications you choose to submit is subject to our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required.
Business Operations Manager
Posted 2 days ago
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Job Description
Moab is building a modern, all-in-one software platform for equipment dealers & rental businesses.
The equipment dealer & rental market is a key part of the multi-trillion dollar construction, agriculture, and logistics industries, and is currently underserved by antiquated incumbent software solutions (most of which were founded in the 1980's and 1990's).
Our vision is to connect everyone who is selling, buying, renting, servicing, or utilizing equipment, starting with a new system-of-record for equipment rental businesses that will help our customers create efficiency in the back office and generate more revenue in the front office.
We're a small team of energetic, dedicated, and passionate individuals. We value team members that can not only roll up their sleeves to do hands-on work, but also think clearly & creatively about the big picture. We seek new team members who are eager to dive in and collaborate with the rest of the team to drive impact for our customers and for the business. At Moab, you'll find significant room for career growth, fostered by a meritocratic culture that prioritizes individual and team development.
About the role
The business operations manager helps to manage the end-to-end processes that enable Moab to roll out new product features to existing customers, onboard new customers, and manage existing customers. As part of the Business Operations team, we're looking for an individual to help solve key cross-functional roadblocks, conduct reporting and analytics, and optimize every operational process at Moab.
As a business operations manager at an early stage start-up, you will have to balance speed vs process while supporting extremely aggressive goals related to growth and efficiency. This is the type of role where you'll consistently have to do the job of someone two levels above you (e.g., meet with a CEO of a large business) and two levels below you (e.g., respond to customer support tickets). This role rewards do-ers.
What you'll do
- You'll help Moab build scalable processes for its GTM motion (Operations, Sales, Finance, etc.)
- You'll work directly with Moab's founding team to help solve some of the businesses top priorities.
- You'll lead cross-functional efforts, building project roadmaps, getting alignment from different parties, and working through roadblocks as they come up, owning the end-to-end implementation of a given initiative.
- You'll pinch hit where necessary, filling in critical gaps to ensure the business can run smoothly.
- You'll help onboard new customers, support existing customers and sometimes pitch new customers!
- You'll identify consistent pain points and develop and iterate on processes to help the company solve issues over time.
- You'll use your qualitative and quantitative skill set to help create key analysis to influence and execute on operational decisions.
- You have product taste and are able to think through how business systems requirements should be shaped, and partner with our product and design teams on conceiving and testing workflows.
- You'll communicate across teams, bridging different parts of the organization to achieve cross-functional outcomes.
- You'll deepen client engagements through strategic interactions, serving as an advisor and advocate for key stakeholders, driving advocacy, organic growth, and referrals.
- 5+ total years of experience in finance, management consulting and private equity strongly preferred and / or 2+ total years of experience in an business operations, growth operations, or strategic finance role at a B2B startup or tech company
- You have an incredibly high execution bar and will see projects through from conception to tactical completion to move Moab forward
- You consider people, and you love solving complex, ambiguous, cross-functional problems in a people-centric way
- You're both high ownership and low ego, approaching everything with strong outcome orientation and high humility
- You're genuinely curious and creative, wanting to dive deep into a variety of operational processes and systems problems and wanting to think critically to define optimal solutions
- You're observant and anticipate cross-functional issues/needs and potential solutions before the the rest of the company notices
- You're tactical and don't only sit at a 30,000 foot level
- You're discerning and an incredibly fast learner
- SQL experience not required but the candidate will be expected to learn SQL on the job and will be asked basic SQL questions during the interview process
- Experience working with or at a B2B software company