289 Business Operations jobs in New York
Group Operations Manager
10025 New York, New York
San Francisco Art Institute
Posted 19 days ago
Job Viewed
Job Description
What This Position is All About
Under the direction of the Assistant General Manager of Operations, the Group Operations Manager drives store profitability by ensuring merchandise logistics, and compliance with operational and Human Resources standards efficiently support the selling process and maximize the customer shopping experience. The Group Operations Manager is responsible for merchandise logistics, adherence to operations standards, including specialized processes and standards for Fine Jewelry, Cash Office functions, and several key Human Resources functions.
The successful candidate will have prior retail, or other fast-paced service environment, management experience handling various aspects of store operations; additional Human Resources and merchandising (presentation and logistics) experience is a plus. This role career paths to the senior leadership role of Assistant General Manager of Operations. As such, this role requires full relocation mobility across the United States or Canada.
Who You Are:
You Also Have:
As The Group Operations Manager, You Will:
Your Life and Career at SFA:
Salary and Other Compensation :
The starting salary for this position is between ($100,000-$115,000 annually ). Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.
This position is also eligible for bonus.
Benefits : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Under the direction of the Assistant General Manager of Operations, the Group Operations Manager drives store profitability by ensuring merchandise logistics, and compliance with operational and Human Resources standards efficiently support the selling process and maximize the customer shopping experience. The Group Operations Manager is responsible for merchandise logistics, adherence to operations standards, including specialized processes and standards for Fine Jewelry, Cash Office functions, and several key Human Resources functions.
The successful candidate will have prior retail, or other fast-paced service environment, management experience handling various aspects of store operations; additional Human Resources and merchandising (presentation and logistics) experience is a plus. This role career paths to the senior leadership role of Assistant General Manager of Operations. As such, this role requires full relocation mobility across the United States or Canada.
Who You Are:
- Innate ability to gain ground without damaging relationships. Can be both assertive but diplomatic.
- Drives positive outcomes through objectives & measures, while monitoring progress & results effectively. Adept at course-correcting within a fast-paced environment.
- You inspire others with your vision and sense of purpose. You have an optimistic spirit and celebrate wins and symbols of progress to rally support behind the vision.
- Constantly looking for ways to improve the way things are done while driving personal results. Comfortable with change and challenging conventions.
- Comfortable with real-time coaching and side-by-side leadership, working closely with Associates, Store Leadership and cross functional Corporate partners.
- You can inspire & motivate individuals and teams; a people builder who's focused on bringing out the best performance & potential in others
You Also Have:
- 3-5 years related management experience in retailing or other fast-paced service environment, in positions of increasing responsibility and volume
- Strong problem-solving skills, analytical and creative thinker with proactive solution-oriented approach
- Proficiency in utilizing available technology, especially Google Suite, Microsoft Office Suite
- College degree preferred
As The Group Operations Manager, You Will:
- Be responsible for Merchandise Logistics, Operational Key Performance Indicators (KPIs), and Compliance with Operational standards and processes (75% of role's responsibilities)
- With the support of the Merchandise Operations Team, ensure that merchandise is received and processed in accordance with continuous flow principles, that new receipts are on the floor on the day of receipt prior to store opening, RTVs and transfers are processed efficiently, and back of the house areas are organized and maintained to support the selling floor activities
- With the support of the Specialized Operations Team, ensure Jewelry and Cash Office functions are executed per standards. Daily accountability of High Value Jewelry inventory as well as Sales Audit, Cash Deposit and other General Office functions.
- Provides leadership to store management and associates in support of the selling organization, ensuring that critical support functions are focused on activities that enable the selling process
- Oversee Saks.com Return desk execution.
- Maintains emphasis on adherence to customer service standards and ensures that back of the house and front of the house associates have the resources to provide exceptional service and exceed customer expectations
- Develops direct reports to effectively handle operational activities in order to maintain focus on selling activities
- Achieves operational key performance indicators (KPI's)
- Ensures that all appropriate merchandise controls are in place and monitors compliance
- Be responsible for Key Human Resources functions (25% of role's responsibilities)
- Responsible for ensuring the HR Audit components always meet requirements
- In collaboration with the Office Manager and corporate Stores People Generalist, ensures all New-hires are onboarded to standard
- In collaboration with the Office Manager, maintains a pipeline of qualified support candidates for openings, and works to effectively minimize the time required to fill open positions
- Provides guidance to Support Managers in partnership with the corporate People Effectiveness Team to identify and resolve Hourly Support Associate Relations issues
- Supports the Objective Setting and Performance Appraisal Processes for Hourly Support Associates
- Facilitates a working environment that consistently embodies Saks values, providing recognition & rewards for strong performers
- Ad hoc responsibilities as needed
Your Life and Career at SFA:
- Be a part of a team of disruptors focused on stores and redefining the luxury experience.
- Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
- A culture that promotes a healthy, fulfilling work/life balance
- Benefits package for all eligible full-time Associates (including medical, vision and dental)
- An amazing Associate discount
Salary and Other Compensation :
The starting salary for this position is between ($100,000-$115,000 annually ). Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.
This position is also eligible for bonus.
Benefits : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Apply Now
0
Business Operations
10261 New York, New York
Stainless Software, Inc
Posted 9 days ago
Job Viewed
Job Description
About Stainless
Stainless is a fast-growing tech startup building the future of APIs. Our customers include industry leaders like OpenAI, Anthropic, and Cloudflare.
We have raised over $35 million from a16z, Sequoia, and founders/C-levels from Stripe, Datadog, Segment, Linear, and more.
We are headquartered in NYC, just west of SoHo, and expect to grow from ~20 to ~40 people in 2025.
Role
We're hiring a high-slope business generalist to drive operational excellence and growth as we scale from a ~20-person Series A company with strong product-market-fit to a 100+ person company with a humming GTM engine and thriving team.
This role will evolve rapidly with the business, with broad influence & impact as you take ownership of diverse business functions before we've hired specialized roles.
This role is onsite at our headquarters in NYC.
Example Responsibilities
We plan to hire 2 people in the near term, and expect you'll mix & match responsibilities based on your respective backgrounds and interests; we don't expect any one person to be doing all of these things at any one time.
You have:
This role is strictly onsite at our headquarters in NYC.
Title
This role is cross-posted under a few different titles; the title you choose is flexible based on your experience & goals.
Possible titles, which may be relevant for job seekers may include BizOps, Business Lead, Chief of Staff, Head of Operations & Strategy, Business Operations Associate, Business Operations Manager, Business Operations Lead, etc.
We expect to hire 2 people in Business Operations in the coming months.
Benefits
Stainless is a fast-growing tech startup building the future of APIs. Our customers include industry leaders like OpenAI, Anthropic, and Cloudflare.
We have raised over $35 million from a16z, Sequoia, and founders/C-levels from Stripe, Datadog, Segment, Linear, and more.
We are headquartered in NYC, just west of SoHo, and expect to grow from ~20 to ~40 people in 2025.
Role
We're hiring a high-slope business generalist to drive operational excellence and growth as we scale from a ~20-person Series A company with strong product-market-fit to a 100+ person company with a humming GTM engine and thriving team.
This role will evolve rapidly with the business, with broad influence & impact as you take ownership of diverse business functions before we've hired specialized roles.
This role is onsite at our headquarters in NYC.
Example Responsibilities
We plan to hire 2 people in the near term, and expect you'll mix & match responsibilities based on your respective backgrounds and interests; we don't expect any one person to be doing all of these things at any one time.
- Growth & GTM: Build a humming GTM engine from scratch: drive GTM strategy & metrics; collaborate on customer segmentation, core positioning, and pricing; generally connect the dots between marketing, sales, and product towards world-class PLG.
- Operations: Cultivate excellence across the company: run company operating cadence (QBRs, annual planning, performance reviews); identify and resolve cross-functional bottlenecks; craft best-in-class company culture & process with an employee-centric, systems-design mentality; design & oversee all business hiring plans to identify & attract world-class talent.
- Strategic leadership: Partner closely with CEO: act as trusted thought partner; run company staff meeting; define & track core business metrics; prep board materials & attend board meetings; oversee strategic product and financial planning; serve as a trusted proxy in select internal and external contexts; etc.
- Special projects: Manage high-level partner negotiations; product-manage new features; keep the wheels on the bus.
You have:
- 3-8 years experience, including at least:
- 1-3 years in MBB, IB, PE, VC, or equivalent
- 1-4 years at a high-performing Series A-C startup in Business Operations, Product Management, Chief of Staff, or similar roles
- Bonus: former founder / founding employee
- A desired career trajectory towards Founder, COO, or GM
- Sharp: a structured, top-down, analytical thinker and communicator who can go toe-to-toe with the CEO.
- Curious: an insatiable and fast learner.
- Organized: a skilled project manager; exceptionally organized; enjoy bringing processes from 01 (even when not glamorous).
- Driven: have a strong bias to action; willing to get hands extremely dirty; willing to run through walls to get things done.
- Devoted to excellence: hold yourself to impeccably high standards & demonstrate obsessive attention to detail.
- Technical: understand developers and SaaS; you're an artist with a spreadsheet; you love automating processes with low-code tools (e.g., Zapier, Retool, Clay, maybe even some SQL/Python).
This role is strictly onsite at our headquarters in NYC.
Title
This role is cross-posted under a few different titles; the title you choose is flexible based on your experience & goals.
Possible titles, which may be relevant for job seekers may include BizOps, Business Lead, Chief of Staff, Head of Operations & Strategy, Business Operations Associate, Business Operations Manager, Business Operations Lead, etc.
We expect to hire 2 people in Business Operations in the coming months.
Benefits
- We offer competitive salary and generous equity grants.
- Great healthcare coverage options (e.g., fully covered platinum plans).
- Paid commuter benefits & similar.
- Paid team lunch/meals during workdays.
- Flexible PTO plus 3 weeks of company-wide vacation a year (2 weeks in December, 1 week at the end of the summer).
- Flexible WFH and 1 month fully remote per year ("remote February").
View Now
1
Business Operations
10261 New York, New York
Tandem
Posted 10 days ago
Job Viewed
Job Description
Why you should join us
Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have:
All full-time roles are in person in New York. You can learn more about working with us in the last section of this page.
About the role
As a member of the Strategy & Operations team, you will have end responsibility for a core part of our operations or go-to-market strategy. This role is crucial to ensuring Tandem can scale to meet exponentially growing user and client demand. You will have the opportunity to lead cross-functional projects that will have a profound impact on the company, with a need to flex across data, product, and sales domains. You will also work directly with our Engineering team to define, build, and launch high-impact automation and new features, leveraging the latest advances in AI.
This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you.
If you join, you will:
Working with us
Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo.
We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles:
We also provide rich benefits to ensure you can focus on creating impact (for full-time employees):
Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity.
Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have:
- Exponential organic growth: We have product-market fit and are growing rapidly through word-of-mouth. Tandem supports thousands of patients every day, is doubling doctor users every quarter, and is working with the largest biopharma companies in the world.
- An AI-first business model: Our approach is distinctly enabled by AI, but our business will get stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that will compound over time.
- Top tier investors: With the traction to support conviction in our model, we raised significant funding from investors (including Thrive Capital, General Catalyst, Bain Capital Ventures, and Pear VC) to build an exceptional team of engineers and operators.
All full-time roles are in person in New York. You can learn more about working with us in the last section of this page.
About the role
As a member of the Strategy & Operations team, you will have end responsibility for a core part of our operations or go-to-market strategy. This role is crucial to ensuring Tandem can scale to meet exponentially growing user and client demand. You will have the opportunity to lead cross-functional projects that will have a profound impact on the company, with a need to flex across data, product, and sales domains. You will also work directly with our Engineering team to define, build, and launch high-impact automation and new features, leveraging the latest advances in AI.
This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you.
If you join, you will:
- Own problems and outcomes from start to finish across the following areas:
- Managing end-to-end operations for supporting a rapidly growing volume of patient and provider users
- Propelling Tandem's growth across a wide range of specialties, geographies, and other market segments
- Establishing Tandem as a critical strategic partner for life sciences companies
- Develop and maintain operational and financial performance analyses to drive prioritization decisions
- Build and scale new workflows and continuously identify and implement AI-powered efficiency gains in collaboration with engineers
- Explore, evaluate, and execute on new opportunities for the company, including strategic partnerships and new products and services
- Work closely with the rest of our team and CEO to make business decisions as we balance speed of growth and long-term profitability
- 1-10 years of experience working on a team that required analytical problem-solving, operational rigor, and outcome ownership (e.g., fast-growing startup, consulting, finance, a 0 -> 1 business line at a high-performing organization)
- Technical background and/or experience working with complex data (at minimum the role requires learning SQL and low-code tools)
- Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships
- Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals
- High NPS with your former teammates
Working with us
Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo.
We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles:
- Commit to audacity. "Whether you think you can, or you think you can't - you're right."
- Do the math. Be rigorous, assume nothing.
- Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose.
- Spit it out. Be direct, invite critique, avoid equivocation - we want right answers.
- Be demanding and supportive. Expect excellence from everyone and offer help to achieve it.
- Do what it takes to be number 1. We work hard to make sure we win.
We also provide rich benefits to ensure you can focus on creating impact (for full-time employees):
- Fully covered medical, vision, and dental insurance.
- Memberships for One Medical, Talkspace, Teladoc, and Kindbody.
- Unlimited paid time off (PTO) and 16 weeks of parental leave.
- 401K plan setup, FSA option, commuter benefits, and DashPass.
- Lunch at the office every day and Dinner at the office after 7 pm.
Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity.
Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
View Now
2
Business Operations
10261 New York, New York
Atlas
Posted 10 days ago
Job Viewed
Job Description
Business Operations & Systems
Location: NYC - West Village
About Atlas
Atlas is the concierge and charge card built for those who expect more - unlocking access across dining, travel, and lifestyle while making spending seamless and effortless.
Our members are discerning, busy individuals who rely on Atlas to deliver insider access, curated service, and unmatched reliability.
In just 12 months, we've processed over $X00,000,000 in member spend , growing double digits month-over-month - organically, without paid marketing.
We're backed by legendary investors and have multiple years of runway ahead. Our team is small, fast, and senior - with experience scaling iconic consumer products at Apple, Robinhood, and DoorDash.
The Role We're hiring a high-output operator to work across the heart of the business - sitting shoulder to shoulder with our concierge team to design better systems, drive performance, and unlock leverage.
You'll be responsible for streamlining internal workflows, standing up the right metrics and tooling, and partnering on GTM campaigns that increase member engagement. This is an execution-heavy, systems-minded role for someone who's obsessed with how things work - and how to make them work better.
You'll help shape the future of Atlas by making our operations faster, smarter, and more scalable.
What You'll Own
Location: NYC - West Village
About Atlas
Atlas is the concierge and charge card built for those who expect more - unlocking access across dining, travel, and lifestyle while making spending seamless and effortless.
Our members are discerning, busy individuals who rely on Atlas to deliver insider access, curated service, and unmatched reliability.
In just 12 months, we've processed over $X00,000,000 in member spend , growing double digits month-over-month - organically, without paid marketing.
We're backed by legendary investors and have multiple years of runway ahead. Our team is small, fast, and senior - with experience scaling iconic consumer products at Apple, Robinhood, and DoorDash.
The Role We're hiring a high-output operator to work across the heart of the business - sitting shoulder to shoulder with our concierge team to design better systems, drive performance, and unlock leverage.
You'll be responsible for streamlining internal workflows, standing up the right metrics and tooling, and partnering on GTM campaigns that increase member engagement. This is an execution-heavy, systems-minded role for someone who's obsessed with how things work - and how to make them work better.
You'll help shape the future of Atlas by making our operations faster, smarter, and more scalable.
What You'll Own
- Partner closely with our concierge team to streamline workflows and improve speed, accuracy, and consistency across requests
- Build systems and lightweight processes to manage inbound and outbound member activity - from dining requests to hotel bookings
- Stand up dashboards to track team SLAs, fulfillment rates, and member satisfaction (NPS, resolution time, etc.)
- Own concierge CRM tracking and help design proactive GTM campaigns for high-value members (e.g. curated hotel drops, Blade offers)
- Define and monitor KPIs across ops and concierge - and use those insights to drive prioritization
- Identify high-impact automation opportunities and collaborate with engineering to reduce manual work
- 3-7 years of experience in business operations, strategy, or systems-building roles at a fast-moving startup (think: DoorDash, Instacart, Uber, Brex)
- Experience working directly with ops, support, or GTM teams - and improving how they run
- Strong with data and tools - you can build your own dashboards, slice raw data, and spot the signal
- Comfortable getting scrappy - building systems in Airtable, Notion, Zendesk, Slack, Zapier, etc.
- Obsessed with speed and quality - you notice small inefficiencies and fix them without being asked
- Excellent communicator who can work cross-functionally and move things forward fast
- High impact, real ownership - You'll be the architect behind the systems that make Atlas run.
- Early stage, no bureaucracy - We move quickly, cut the fluff, and give you room to build.
- Dream customer base - You'll build for some of the most interesting people in the world.
- Tight-knit, elite team - Work with ex-Apple, YC founders, and ops leaders who ship fast.
- Real upside - Competitive compensation and equity in a company with massive ambition.
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3
Business Operations
10261 New York, New York
Stainless Software, Inc
Posted 10 days ago
Job Viewed
Job Description
About Stainless
Stainless is a fast-growing tech startup building the future of APIs. Our customers include industry leaders like OpenAI, Anthropic, and Cloudflare.
We have raised over $35 million from a16z, Sequoia, and founders/C-levels from Stripe, Datadog, Segment, Linear, and more.
We are headquartered in NYC, just west of SoHo, and expect to grow from ~20 to ~40 people in 2025.
Role
We're hiring a high-slope business generalist to drive operational excellence and growth as we scale from a ~20-person Series A company with strong product-market-fit to a 100+ person company with a humming GTM engine and thriving team.
This role will evolve rapidly with the business, with broad influence & impact as you take ownership of diverse business functions before we've hired specialized roles.
This role is onsite at our headquarters in NYC.
Example Responsibilities
We plan to hire 2 people in the near term, and expect you'll mix & match responsibilities based on your respective backgrounds and interests; we don't expect any one person to be doing all of these things at any one time.
You have:
This role is strictly onsite at our headquarters in NYC.
Title
This role is cross-posted under a few different titles; the title you choose is flexible based on your experience & goals.
Possible titles, which may be relevant for job seekers may include BizOps, Business Lead, Chief of Staff, Head of Operations & Strategy, Business Operations Associate, Business Operations Manager, Business Operations Lead, etc.
We expect to hire 2 people in Business Operations in the coming months.
Benefits
Stainless is a fast-growing tech startup building the future of APIs. Our customers include industry leaders like OpenAI, Anthropic, and Cloudflare.
We have raised over $35 million from a16z, Sequoia, and founders/C-levels from Stripe, Datadog, Segment, Linear, and more.
We are headquartered in NYC, just west of SoHo, and expect to grow from ~20 to ~40 people in 2025.
Role
We're hiring a high-slope business generalist to drive operational excellence and growth as we scale from a ~20-person Series A company with strong product-market-fit to a 100+ person company with a humming GTM engine and thriving team.
This role will evolve rapidly with the business, with broad influence & impact as you take ownership of diverse business functions before we've hired specialized roles.
This role is onsite at our headquarters in NYC.
Example Responsibilities
We plan to hire 2 people in the near term, and expect you'll mix & match responsibilities based on your respective backgrounds and interests; we don't expect any one person to be doing all of these things at any one time.
- Growth & GTM: Build a humming GTM engine from scratch: drive GTM strategy & metrics; collaborate on customer segmentation, core positioning, and pricing; generally connect the dots between marketing, sales, and product towards world-class PLG.
- Operations: Cultivate excellence across the company: run company operating cadence (QBRs, annual planning, performance reviews); identify and resolve cross-functional bottlenecks; craft best-in-class company culture & process with an employee-centric, systems-design mentality; design & oversee all business hiring plans to identify & attract world-class talent.
- Strategic leadership: Partner closely with CEO: act as trusted thought partner; run company staff meeting; define & track core business metrics; prep board materials & attend board meetings; oversee strategic product and financial planning; serve as a trusted proxy in select internal and external contexts; etc.
- Special projects: Manage high-level partner negotiations; product-manage new features; keep the wheels on the bus.
You have:
- 3-8 years experience, including at least:
- 1-3 years in MBB, IB, PE, VC, or equivalent
- 1-4 years at a high-performing Series A-C startup in Business Operations, Product Management, Chief of Staff, or similar roles
- Bonus: former founder / founding employee
- A desired career trajectory towards Founder, COO, or GM
- Sharp: a structured, top-down, analytical thinker and communicator who can go toe-to-toe with the CEO.
- Curious: an insatiable and fast learner.
- Organized: a skilled project manager; exceptionally organized; enjoy bringing processes from 0→1 (even when not glamorous).
- Driven: have a strong bias to action; willing to get hands extremely dirty; willing to run through walls to get things done.
- Devoted to excellence: hold yourself to impeccably high standards & demonstrate obsessive attention to detail.
- Technical: understand developers and SaaS; you're an artist with a spreadsheet; you love automating processes with low-code tools (e.g., Zapier, Retool, Clay, maybe even some SQL/Python).
This role is strictly onsite at our headquarters in NYC.
Title
This role is cross-posted under a few different titles; the title you choose is flexible based on your experience & goals.
Possible titles, which may be relevant for job seekers may include BizOps, Business Lead, Chief of Staff, Head of Operations & Strategy, Business Operations Associate, Business Operations Manager, Business Operations Lead, etc.
We expect to hire 2 people in Business Operations in the coming months.
Benefits
- We offer competitive salary and generous equity grants.
- Great healthcare coverage options (e.g., fully covered platinum plans).
- Paid commuter benefits & similar.
- Paid team lunch/meals during workdays.
- Flexible PTO plus 3 weeks of company-wide vacation a year (2 weeks in December, 1 week at the end of the summer).
- Flexible WFH and 1 month fully remote per year ("remote February").
View Now
4
Business Operations Manager, Business Operations and Advisory
10176 New York, New York
Amazon
Posted today
Job Viewed
Job Description
Description
Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud ("cloud computing"). AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with millions of customers in over 190 countries. Many of these customers seek help from AWS Professional Services in their journey to a cloud-based IT operating model. At AWS Professional Services (ProServe), we are building a professional services team to work on customer engagements around the world, and to help our partners develop technical expertise and capacity supporting these customers.
AWS ProServe is seeking a Business Operations Manager to work with the AWS ProServe Leadership to continuously evolve delivery health, analyze historic results, and make business recommendations to senior management based on those analyses - all in an environment of rapid growth and increasing complexity. This will include working with senior leadership to develop, implement and manage the business processes, systems, reports and strategies that optimize business functions to meet organizational goals and initiatives. The Business Advisory Manager will act as a trusted advisor to North America Professional Services Leadership. This role balances strategic and operational activities.
Key job responsibilities
- Opportunity Pipeline Management: work with sales and Professional Services teams to coordinate monthly pipeline and deal quality reviews to ensure execution across the team in the sales cycle.
- Delivery Health Management: work with delivery and Professional Services teams to lead weekly inspection on all aspects of active project delivery, ensuring that the teams are achieving the outcomes for the engagement.
- Scale & Simplify Business Operations: Develop and implement mechanisms to drive continuous improvements across the business, including process automation/elimination.
- Work with internal stakeholders including Sales, Delivery, Finance, and Global Business Operations teams to collect business requirements and ensure all methodologies, policies, and procedures are communicated and maintained.
- Provide leadership in P&L and cost analysis and improvement across the ProServe Team.
- Provide strategic guidance to Business Leaders, bringing deep knowledge of Business Operations and proven execution of implementing best practices.
- Provide data-driven insights on Key Performance Indicators (KPI) and standardized business metrics. Manage dashboards, regional reports and executive review documents, providing insights and partnership with our leaders to help look around the corner and plan for the future.
- Lead and review the end-to-end execution of annual planning process which includes, bookings, revenue, headcount and goal planning.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Basic Qualifications
- 5+ years of experience in the areas of finance, business management and/or sales operations in mid-to-large scale global sales organization, or an equivalent combination of education and experience
- Strong analytical capabilities and data-driven decision-making skills
Preferred Qualifications
- Experience with sales CRM tools such as Salesforce or similar software
- Experience conducting analysis of complex data and translating results into actionable deliverables
- Experience presenting to executive and senior leadership
- Experience in cloud technology business
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud ("cloud computing"). AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with millions of customers in over 190 countries. Many of these customers seek help from AWS Professional Services in their journey to a cloud-based IT operating model. At AWS Professional Services (ProServe), we are building a professional services team to work on customer engagements around the world, and to help our partners develop technical expertise and capacity supporting these customers.
AWS ProServe is seeking a Business Operations Manager to work with the AWS ProServe Leadership to continuously evolve delivery health, analyze historic results, and make business recommendations to senior management based on those analyses - all in an environment of rapid growth and increasing complexity. This will include working with senior leadership to develop, implement and manage the business processes, systems, reports and strategies that optimize business functions to meet organizational goals and initiatives. The Business Advisory Manager will act as a trusted advisor to North America Professional Services Leadership. This role balances strategic and operational activities.
Key job responsibilities
- Opportunity Pipeline Management: work with sales and Professional Services teams to coordinate monthly pipeline and deal quality reviews to ensure execution across the team in the sales cycle.
- Delivery Health Management: work with delivery and Professional Services teams to lead weekly inspection on all aspects of active project delivery, ensuring that the teams are achieving the outcomes for the engagement.
- Scale & Simplify Business Operations: Develop and implement mechanisms to drive continuous improvements across the business, including process automation/elimination.
- Work with internal stakeholders including Sales, Delivery, Finance, and Global Business Operations teams to collect business requirements and ensure all methodologies, policies, and procedures are communicated and maintained.
- Provide leadership in P&L and cost analysis and improvement across the ProServe Team.
- Provide strategic guidance to Business Leaders, bringing deep knowledge of Business Operations and proven execution of implementing best practices.
- Provide data-driven insights on Key Performance Indicators (KPI) and standardized business metrics. Manage dashboards, regional reports and executive review documents, providing insights and partnership with our leaders to help look around the corner and plan for the future.
- Lead and review the end-to-end execution of annual planning process which includes, bookings, revenue, headcount and goal planning.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Basic Qualifications
- 5+ years of experience in the areas of finance, business management and/or sales operations in mid-to-large scale global sales organization, or an equivalent combination of education and experience
- Strong analytical capabilities and data-driven decision-making skills
Preferred Qualifications
- Experience with sales CRM tools such as Salesforce or similar software
- Experience conducting analysis of complex data and translating results into actionable deliverables
- Experience presenting to executive and senior leadership
- Experience in cloud technology business
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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Business Operations Manager
10261 New York, New York
Imprint Payments
Posted today
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Job Description
Project Management for New Program Launches: Act as the project lead for new program launches, coordinating cross-functional teams, managing timelines, and ensuring successful execution from deal to launch. Process Improvement: Identify opportunities Business Operations, Operations Manager, Continuous Improvement, Operations, Business, Manager, Manufacturing
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Business Operations Director
10261 New York, New York
EPIQ Systems
Posted 1 day ago
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Job Description
The Legal and Compliance Transformation Services (LCTS) Business Operations Director is a critical role responsible for managing the business management system of the LCTS business within the Legal Solutions Business Unit, including maintaining and r Business Operations, Director, Operations, Business, Solutions, Leadership, Technology, Business Services
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Business Operations: Payments
10261 New York, New York
Bridge Service Corp
Posted 1 day ago
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Job Description
Join Our Payment Operations Team
You will be joining a small and fast-moving Payment Operations team to shape all money movement at Bridge. This includes all aspects of liquidity management and ledgering. Our customers use Bridge to move funds between fiat and crypto rails and between different blockchains. If you enjoy working in a creative environment where breaking new ground is business as usual, this role is for you.
ResponsibilitiesLiquidity Management: Move funds on-chain and off-chain to ensure sufficient account balances exist across our full stack and transactions process smoothly.
Process Optimization: Develop and refine scalable payment operations processes and workflows that accelerate transaction times and reduce the likelihood of stuck transactions.
Data & Analytics: Use and develop dashboards to surface actionable insights into money movement health and transaction speeds.
Collaboration: Partner with Product, Engineering, and other Operations teams to align on tooling and automation strategies and streamline cross-functional workflows to enhance the customer experience.
Unlock growth opportunities: Partner with Product and Go-To-Market teams to design and implement new types of routes (e.g. new Blockchain, new stablecoin) to unlock revenue opportunities and growth.
5+ years in payment operations or related roles, with a track record of partnering cross-functionally, bridging technical and operational initiatives, and delivering measurable impact.
Strong preference for experience in an API based business and in payments, fintech or crypto.
Some level of crypto experience (even if personal) is a must.
Intellectual curiosity to go deep on problems and opportunities, understand the issue and make sound decisions on how to move the business forward.
Enjoy dynamic environments and ability to adapt as the market, our business and our customers' needs evolve.
Self directed, well organized and exceptional communication skills. You own your success within the organization.
Comfortable operating across various time zones.
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8
Business Operations Director
10261 New York, New York
Epiq
Posted 1 day ago
Job Viewed
Job Description
Legal And Compliance Transformation Services Business Operations Director
It's fun to work at a company where people truly believe in what they are doing!
Job Description:The Legal And Compliance Transformation Services (LCTS) Business Operations Director is a critical role responsible for managing the business management system of the LCTS business within the Legal Solutions Business Unit, including maintaining and reporting on operational results tied to specific metrics as well as supporting strategic projects across the business unit.
The LCTS Business is one of the fastest growing and most strategic areas of Epiq Legal Solutions. The sub-businesses within it include Epiqs Advisory and Consulting Businesses for law firms and corporate legal departments, Information Governance and Flexible Legal Talent.
A key contributor to the business, this position works closely with the Legal Solutions LCTS Business Unit Leadership Team to define and track key operational metrics and coordinate operational activities and processes to drive efficiencies, operational excellence, cross functional collaboration, and business growth.
Responsibilities:The successful candidate will lead the LCTS business management reporting system including working with cross-functional leaders and their respective teams to create Monthly Operating Reviews (MORs), presentations and reports. Additionally, the LCTS Business Operations Director will lead various transformational and strategic projects that may be identified.
As the individual will be overseeing a variety of projects, they will need to be agile and able to work on their own initiative, as well as able to collaborate with their peers, corporate functions, and senior leadership. Responsibilities may include, but are not limited to:
- Overseeing a regular cadence of business unit level events and reporting, operational reviews, and performance dashboards that support the execution of business unit initiatives and goals. This may include weekly business reporting, MOR, business reviews, globalization tracking, etc.
- Leading various transformational and strategic special projects across the areas within the LCTS organization as required including (but not limited to) M&A activities, digital transformation efforts, and integration activities
- Working closely with the Legal Solutions business units finance team to develop the business units annual budget and help track performance against budget throughout the year
- Liaise with leaders and corporate functions including finance, human resources, marketing, administrative support, etc. to help identify and maintain efficiencies
- Collaborate with leadership, finance, and human resources to support Annual Operating Plan (AOP) process. Develops and maintains reporting to track achievement against plan.
- 5+ years of business management experience. MBA preferable.
- Strong excel and PowerPoint skills
- Superior attention to detail
- Experience in producing senior management level reports, in particular, having strengths with telling a story through PowerPoint presentations
- Excellent verbal and written communication skills.
- Strong analytical and critical thinking skills, sensitive to data with a passion for processes and systems.
- High levels of integrity and discretion in handling confidential information.
- Ability to build strong cross-functional working relationships at all levels.
- Ability to analyze issues and work with others to develop and implement solutions.
- Demonstrates exceptional organizational skills with ability to manage competing priorities simultaneously.
- The successful individual will be flexible and thrive on variety.
Location: Remote, North America, NYC commutable distance preferred.
Your specific salary will be determined based on several factors:
- Location-based market rate for the role
- Your abilities in relation to the job specification
- Performance during screening and interview
- Pay parity with the wider team in the considered location
Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
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