170 Computer Support jobs in Peachtree Corners
IT Technical Support
Posted 5 days ago
Job Viewed
Job Description
Job Description
IT Technical Support Specialist is responsible for providing technical assistance and support to users regarding computer systems, hardware, software, and network issues. This role is essential for maintaining the productivity and efficiency of an organization’s technology infrastructure.
Key Responsibilities :
Respond to user inquiries via phone, email, chat, or ticketing systems, addressing hardware, software, and connectivity issues.
Troubleshoot and resolve technical problems, including diagnosing and fixing issues with computers, printers, networks, and other technology.
Install, configure, and upgrade hardware and software for users, ensuring compatibility and optimal performance.
Perform routine system maintenance, such as applying updates, patches, and backups to maintain system stability and security.
Provide user training and documentation to help staff or customers understand how to use systems and applications effectively.
Log and track support requests using help desk or ticketing software, maintaining detailed records of issues and resolutions
Escalate complex issues to higher-level IT personnel when necessary
Monitor system performance and proactively identify potential issues to prevent disruptions
Maintain IT asset inventory, tracking hardware, software licenses, and peripherals
Stay current with technological trends and security updates to provide informed support and recommendations.
Required Skills and Qualifications :
Technical proficiency in computer hardware, operating systems, software applications, and network troubleshooting.
Strong problem-solving and analytical skills to quickly diagnose and resolve issues.
Excellent communication skills for interacting with users and documenting support activities.
Customer service orientation to ensure user satisfaction and effective support
Ability to train and guide users on new technologies and systems
Experience with IT helpdesk software and ticketing systems.
Education and Experience:
Associate or bachelor’s degree in computer science, information technology, or a related field
Relevant certifications (such as CompTIA A+) and prior experience in IT support roles are often preferred
This is NOT a remote job
Monday to Friday 9am -6pm
Powered by JazzHR
3DOpbtFFej
Desktop support
Posted 4 days ago
Job Viewed
Job Description
Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world's leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you.
Role:
Location:
Duration:
Required Skills:
Job Description:
For more information and other jobs available please contact our recruitment team at To view all the jobs available in the USA and Asia please visit our website at
Journeyman Computer User Support Specialist
Posted today
Job Viewed
Job Description
Our client is looking for a long - term Desktop Support technician to join their team.
This person will be providing support to the Several locations throughout Chamblee and Royable campuses of the Centers for Disease Control and Prevention.
Seeking a full time position working as a desktop support team handles support calls received via telephone, or email. Support incidents are logged and tracked using Service Center. We are looking for an eager, experienced, and dedicated team player to provide a broad array of computer desktop services. The individual must be able to work effectively in responding to customer service request tickets during daily operations or to emergency responders during an event. The right individual must be able to work under pressure with very aggressive goals (SLAs) for problem resolution. The candidate must possess excellent customer skills, be flexible, and able to work extended hours when workload demands require.
Role and Responsibilities:
- Working in a ticket base environment, with Service Level Agreements
- Routine support requests during the normal duty hours of 7:00 a.m. to 5:00 p.m., and emergency support calls outside of normal duty hours through an on call rotation schedule.
- Work a flexible schedule; days, evenings, weekends, or combinations of all are possible. During an Event, extended 10 hour shifts may be required to assist with 24 x 7 disasters response.
- Working knowledge of computer hardware to include Dell and HP
- Perform troubleshooting to isolate and diagnose common system problems
- Able to install, configure, troubleshoot hardware and software for desktop, laptops and other equipment, by established IT policies and procedures
- Assist and coordinate special projects involving workstation software installs and configurations, and perform upgrades to operating systems
- Perform data integrity by evaluating, implementing, and managing appropriate software and hardware solutions
- Support Skype for Business, VOIP and support multiple mobile device platforms, including Blackberry, Samsung and iPhone Maintain utilities for network management and audit trails.
Experience
The position requires 4+ years of technical experience as a member of a desktop support team working in a large business or government agency environment.
LAN Administration Experience
Asset Management and Tracking Experience
Documentation and Reporting Experience
Specific Skills
3+ years of technical experience in Hardware: A variety of Intel based PCs, laptops, and Blackberry/Mobile devices.
3+ years of technical experience in Software: The successful candidate must be skilled in solving problems in Current Windows platform, Microsoft Windows Win7 and Win8, MS Office products; MS Lync; Adobe Reader; MS LiveMeeting; Pointsec; Optibase EZTV Viewer; System Center Endpoint Protection; Flash Player/Shockwave Player; Java, Microsoft Office Suite, Microsoft Outlook, Norton Ghost, Blackberry Desktop Manager, SMS remote control, and client setup on BESserver.
3+ years of technical experience working with Microsoft networks, Active Directory, and setting up access to Microsoft Outlook mailboxes is required.
3+ years of technical experience with a help desk ticketing system, such as Service Center, and working with SLAs is required.
3+ years of technical experience troubleshooting Blackberry/Mobile problems is a must.
Desired Skills
2+ years of technical knowledge of network equipment
2+ years of technical experience to patch/connect workstations and servers into the customer's network
2+ years of technical experience to patch/connect in fiber optic and copper cross-over cable uplinks for routers and switches as directed by the Data Network team
2+ years of technical experience to locate specific ports on routers and switches and determine whether a port is operational based on red, green, amber lights on the switch ports and supervisor cards; Internet Explorer; Apple/Macintosh OSx and iOS devices)
More than one of the below certifications desired, A+, ITIL, Net+, CHDP, MCP, MCSA
Physical Requirements
Candidate must be able to lift computers and printers weighing up to 50 lbs.
Skills
Active Directory, Windows, Outlook, desktop, Office, Office 365, Desktop, Sccm
Top Skills Details
Active Directory, Windows, Outlook, desktop, Office
Additional Skills & Qualifications
Communication, Multi-tasking, Customer Service Skills, experience working on a high volume tickets.
This role is a long-term role and has the possibility of conversion, but there is no exact timeframe. It has to be at least 6 months before conversion but most do not take place until 9-12 months.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Atlanta,GA.
Application Deadline
This position is anticipated to close on Jul 30, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Desktop Support Specialist
Posted 4 days ago
Job Viewed
Job Description
Objective :
This position will provide best overall desktopsupport experience for the internal team members at Automationdirect. Thisposition will be responsible for anything technology related on the end user'sdesk. This will include workstations,mobile devices, voip phones, etc. including the software and applicationsinstalled on them. This position will need to use their expertise on desktopsupport to bring end users back to a working state within the agreed upon SLA. ;Worksunder general supervision with latitude for using discretion and independentjudgment.
Responsibilities:
Queue management and end-user support
- Work with end-users to prepare, configure and deploy desktop computer systems that meet their needs and adhere to AutomationDirect standards.
- Install, configure, and support multiple desktop applications including Windows Office suite
- Prepare, configure, deploy and maintain mobile devices including iPhones and iPads
- Ensure assigned incidents are resolved in a timely manner, follow up with end-users and document the solution
- Coordinate and work with 3rd party support vendors in aiding the end-users
- Enter and maintain the IT Assets process from purchase to decommission including cycle counts
- Maintain system setup and deployment records regarding system configuration per team in the company
- Maintain desktop images using imaging solution.
- Review and update Service Desk documentation including knowledge-based articles, handouts or other information including company presentations
- Maintain printers and contracts for AutomationDirect
- Maintain hardware and software, including upgrades and software installations
- Requires 2+ years of desktop support experience
- Requires A+ Certification (or equivalent)
- Requires knowledge of PC hardware, software and network troubleshooting skills
- Understands and canarticulate the concepts of Incident Management, Problem Management, ChangeManagement, CMDB, Service Requests and their practical application
- Requires excellent problem-solving skills
- Requires strong customer service skills
- Requires excellent interpersonal, oral and written skills
- Proficiency with Windows and Mac
- Strong discipline with assetmanagement
Desktop Support Analyst
Posted 4 days ago
Job Viewed
Job Description
Onsite
bout the Job:
- Duration:6 months Contract, possible renewal
- Location: Atlanta, GA
- Pay rate:Hourly
- Job ID: 727501
Qualifications:
ssociate's degree in a related field from an accredited college or university
OR Two years of experience at the lower-level Help Desk Analyst 1 or position equivalent.
Note: An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis.
bout our Company
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team memberbenefits include:
- Paid Holidays/Paid Time Off (PTO)
- Medical/Dental Insurance
- Vision Insurance
- Short Term/Long Term Disability
- Life Insurance
- 401 (K)
Desktop Support L2
Posted 4 days ago
Job Viewed
Job Description
Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world's leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you.
Role - Desktop Support L2
Location - Alpharetta GA (Onsite from day -1)
Job Details:
As an End User Support Technician with Minimum of 5 years technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
- Provide customer facing end-user support that includes
- Break-fix support for Laptop, desktop, tablets and associated hardware peripherals
- IMAC support including large scale/bulk office moves/re-stack activities (all moves)
- Support for Operating System, base load software, MS Office suite and other business application
- Support for the Imaging devices (print/scan/copy/fax) that includes printers and MFDs
- Access related issues with smart card, password and security, application configuration and troubleshooting, and general inquiries
- Support for the Mobility devices (IOS/iPhone/IPads)
- VIP and home-based office (HBO) user support
- Manage the ticket queue in remedy system and ensure they are resolved and closed within the defined service level maintenance
- Respond to end-user requests for updates on ticket status and promptly follow up as needed.
- Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)
- Perform managed print service invoicing/meter read/polling report verification
- Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs
- Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades.
- Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support
- Provide IT support for disaster recovery and emergency response activities in the event of emergency situations at local sites.
- Provide On-call support if required outside business hours on a rotational basis
For more information and other jobs available please contact our recruitment team at To view all the jobs available in the USA and Asia please visit our website at
Desktop Support Analyst
Posted today
Job Viewed
Job Description
Responsibilities:
- Provide technical support for desktop systems across various locations, ensuring timely resolution of issues.
- Manage and troubleshoot Active Directory, ensuring proper access and security protocols.
- Configure, maintain, and support both Apple and Dell hardware devices.
- Implement and oversee backup technologies to safeguard data across systems.
- Administer Citrix and Cisco technologies to maintain network efficiency and reliability.
- Conduct regular updates and maintenance of computer hardware to ensure optimal performance.
- Collaborate with team members to manage configuration settings and uphold system standards.
- Utilize database tools to monitor and address system alerts effectively.
- Deliver excellent customer service by addressing technical concerns promptly and professionally.
- Document technical processes and solutions for future reference and streamlined operations. Requirements - Proven experience in desktop support and troubleshooting across multiple locations.
- Proficiency in managing Active Directory and related security settings.
- Hands-on experience with Apple devices and Dell hardware.
- Familiarity with backup solutions and data recovery processes.
- Strong knowledge of Cisco and Citrix technologies.
- Ability to perform configuration management and maintain system standards.
- Competence in working with databases and monitoring system alerts.
- Excellent problem-solving skills and customer service orientation. Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Be The First To Know
About the latest Computer support Jobs in Peachtree corners !
Desktop Support Technician
Posted today
Job Viewed
Job Description
We are seeking a reliable and technically skilled Desktop Support Technician for our client based in Atlanta, GA. In this role, you will be responsible for providing day-to-day IT support, troubleshooting hardware and software issues, and ensuring smooth operation of desktop systems and peripherals.
Key Responsibilities:
+ Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
+ Install, modify, and repair computer hardware and software
+ Maintain systems, networks, and ensure timely updates and patches
+ Document issues and solutions for future reference
+ Requirements
+ 2+ years of desktop support experience
+ Proficiency with Windows OS, Microsoft Office, and basic networking
+ Strong problem-solving and communication skills
+ Ability to work independently and manage priorities effectively
Preferred Qualifications:
+ CompTIA A+, Microsoft, or similar certifications
+ Experience with ticketing systems and remote support tools
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Desktop Support (Onsite)
Posted today
Job Viewed
Job Description
Our client is seeking a Desktop Support Technician to join their Office IT team on-site in the Atlanta-midtown area. Looking for someone with extensive knowledge in all things PC, Office 365, and more. The primary role of this position is to provide support to employees and contractors. This support can range from resolving PC and conference room issues to installing new hardware to developing content for SharePoint or scripts for O365. This role is on-site 5 days per week.
Responsibilities:
Provide support for users in all forms of contact (walk-ins, call-ins, email, chat) to address questions and needs.
Work on daily operations tasks that will include new-hires, temps, SharePoint permission changes, checking health of technology managed by Office IT team.
Manage users, groups, devices, permissions, conditional access via Azure portal.
Manage laptop config, available software, cellphone config, compliance via Intune portal.
Manage users, licenses, shared mailboxes, Teams, SharePoint, OneDrive via the O365 admin portal.
Work on and resolve issues with VPN and Azure desktop services.
Manage time between helping users, and making progress on projects to improve PC, O365, and other user technology environments.
Write, update, and run PowerShell scripts that configure the setup of user laptops.
Write, update, and run PowerShell scripts that are used to do certain functions in O365 Admin, Azure, and Intune.
Monitor laptop health from compliance, configuration, and virus standpoints.
Maintain accurate inventory of all technology.
Write and maintain updated documentation for all processes.
Plan, write-up, and perform scheduled changes that affect the laptop and network environment.
Be willing to complete tasks, on occasion, that may not seem to be directly related to Office IT.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Bachelors degree from an accredited college or university in a field related to IT, or equivalent combination of education and experience.
3+ years of experience in IT related fields including, desktop support, MS O365, networking.
In depth knowledge of Windows 10 & 11
Experience working in Microsoft O365 and Azure Admin portals
Experience with Azure Virtual Desktop preferred
PowerShell knowledge
Basic understanding of networking
A/V support experience is a plus
Desktop Support Level 1
Posted 4 days ago
Job Viewed
Job Description
Department: IT Support Services
Experience Requirements:
- Minimum of 2 years of experience in a fast-paced Support Center environment, directly supporting desktops and laptops.
- At least 1 year of experience with Windows administration and Active Directory.
- Microsoft Certified Professional (MCP) and/or CompTIA certifications preferred.
- Proven track record of consistently meeting service and support goals.
Key Performance Metrics:
- Customer Satisfaction Score (CSAT).
- Time for Resolution (TTR).
Primary Responsibilities:
- Provide technical support for desktops, laptops, mobile devices, and related peripherals.
- Build and maintain positive relationships with end users.
- Prioritize support tickets and meet resolution deadlines.
- Document solutions for knowledge sharing across the team.
- Serve as a Subject Matter Expert and primary point of contact on specific technical areas.
- Accurately track all tasks and incidents using ITSM tools.
- Support ongoing device-related projects, including software deployments and hardware refreshes.
- Be available for occasional after-hours work to meet project or team needs.
- Maintain and deploy application packages using MECM/SCCM and Intune.
- Participate in the creation and maintenance of standard operating system images (Gold Images).
- Configure and manage Apple devices using AirWatch or Intune.
- Follow established policies for device deployment and decommissioning.
- Provide support via phone, email, or in person to resolve incidents and service requests.
- Clearly explain technical issues to users of varying technical expertise.
- Install, configure, and support business applications including Office 365, Outlook, browsers (Edge, Chrome), VPN, CRM systems, and others.
- Troubleshoot and maintain printers, desktops, laptops, and other hardware.
- Assist and cross-train team members to build team capability.
- Respond effectively to changes and perform other essential duties as assigned.
- Contribute actively to the success of the Device Support Services team.
"All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran."