3,453 Desktop Support jobs in the United States

Help Desk/Desktop Support Technician II
LaGrange, Georgia
**Onsite**
Contract
Up to $27/hr
**Desktop Support Technician II/ Technical Support / Onsite/ LaGrange Georgia**
Our client is a Leader in the Manufacturing industry. Based out of LaGrange GA they are looking to hire an IT Help Desk Support Technician II on a CTH basis.
Our client takes pride in being a global leader in high-performance floor mats, blending American-made craftsmanship with innovative design that protects floors, enhances safety, and showcases brand identities.
Contract Duration: 6 Months
**Required Skills & Experience**
+ Windows 7, 10, 11 set up and support
+ Office 365 support
+ Desktop and label printer support
+ SMB network basic troubleshooting and support
+ Requires an associate's degree or its equivalent. Works under moderate supervision.
+ Requires 2-4 years of related experience.
**Desired Skills & Experience**
+ Windows server administration
+ Office 365 administration
+ Desktop set up scripting
+ PowerShell scripting
+ Mitel phone systems
+ Microsoft Intune Windows Autopilot
**What You Will Be Doing**
+ Provides phone, manufacturing floor and remote support to end users for computer, application, system, device, access and hardware issues
+ Identifies, researches and resolves technical problems of moderate complexity.
+ Responds to telephone, email and on line requests for technical support.
+ Documents, tracks, and monitors the problem using applicable systems and tools.
**You will receive the following benefits:**
+ Medical Insurance - Four medical plans to choose from for you and your family
+ Dental & Orthodontia Benefits
+ Vision Benefits
+ Health Savings Account (HSA)
+ Health and Dependent Care Flexible Spending Accounts
+ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
+ Hospital Indemnity Insurance
+ 401(k) including match with pre and post-tax options
+ Paid Sick Time Leave
+ Legal and Identity Protection Plans
+ Pre-tax Commuter Benefit
+ 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
**You will receive the following benefits:**
+ Medical Insurance - Four medical plans to choose from for you and your family
+ Dental & Orthodontia Benefits
+ Vision Benefits
+ Health Savings Account (HSA)
+ Health and Dependent Care Flexible Spending Accounts
+ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
+ Hospital Indemnity Insurance
+ 401(k) including match with pre and post-tax options
+ Paid Sick Time Leave
+ Legal and Identity Protection Plans
+ Pre-tax Commuter Benefit
+ 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
**Posted by:** Tyler Wagner
**Specialization:**
+ Technical Support

ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead** to join our team in **Washington, DC.** This is a hybrid position with 4 days onsite and 1 day remote.
The **Desktop Support Services Help Desk Lead** oversees the help desk operations and support under the task order, ensuring proper integration, efficient operations, coordination, maintained urgency, and execution of activities to support help desk operations and services to the DHS customers. This position will work closely with the customer stakeholders, project managers, and other team members to ensure efficient and effective support assisting to deconflict resource allocation issues providing efficient help desk support and services to the enterprise. Review and provide recommendations for processes continuous improvement.
**Responsibilities include but are not limited to:**
+ Maintain high performance levels for service-related processes, and implementing improvement activities wherever necessary
+ Provide guidance, leadership and oversight for services and support optimizing help desk activities to rapidly and effectively respond to and resolve critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders
+ Identify, investigate, and analyze processes and activities, leading and mentoring team members to continuously improve help desk services and processes
+ Work closely with other teams and stakeholders to maintain focus on key requirements and support to DHS customers
+ Take accountability for help desk operations performance, meeting customer expectations, and driving future improvements focusing on critical issues and driving teams to meet or exceed requirements
+ Maintain focus on metrics, review and track ticket processes working closely with functional leads ensuring effective tracking, actions, and efficient closure of tickets
**Minimum Qualifications:**
+ Bachelor of Science (BS) degree.
+ 10+ years of relevant experience in service desk or program management.
+ 4+ years of hands-on leadership experience in service desk support and operations.
+ One of the following certifications is required: ITIL Certification, Security+, PMP Certification
**Preferred Qualifications:**
+ Help Desk Institute (HDI) certification
+ Familiarity with Agile methodologies
+ Experience with ServiceNow, JIRA, and MS Office suite (beyond Excel/PowerPoint)
+ Prior or current experience working with or supporting the Department of Homeland Security (DHS)
**Clearance Requirements:**
+ Active Secret with eligibility for Top Secret
+ Must be able to pass DHS suitability
**Physical Requirements:**
+ The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations
+ Ability to travel to DHS locations within CONUS and OCONUS as required
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are a qualified individual with a disability and require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please email us at and provide your name and contact information.

Description
POSITION SUMMARY:
- Primary duty is to provide an excellent customer experience, the support should be immediate and precise on all technical issues related to Laptops/Desktops/Mobile Devices.
- Provides support for software, hardware and networking support for desktops, laptops and mobile devices.
- Installs software on computers.
- Install or replaces computer hardware and peripherals (i.e. computers, mobile devices and printers).
- Performs initial troubleshooting on computer-related equipment; arranges for additional support as needed.
- Conducts routine maintenance on computers and peripherals.
- Participates in the planning and implementation of computer upgrades, enhancements and expansions.
- Provides support by identifying, investigating and researching customer questions and problems.
- Repairs hardware or coordinates the repair of hardware devices.
- Provide training and follow-up as appropriate.
- Logs activities within ticketing system for tracking.
- Schedules and provides training sessions as appropriate to meet customer needs.
- Maintains inventory of computer related hardware and software.
- Work collaboratively with department technical liaisons to resolve customer issues.
- Provides follow-up on problems or escalation.
- Maintains a high degree of professionalism in actions, demeanor and dress.
- Ensure that up-to-date support and troubleshooting information is available for customers to reference.
- Ensures customer satisfaction throughout the service delivery transaction.
- Performs other duties as assigned.
Skills
Desktop, Windows 10, Troubleshooting, Active directory, Hardware, Customer service, mobile device, Office 365, Technical support, Sccm, A/V, Intune, Mac, Executive Support
Additional Skills & Qualifications
- Bachelor's degree in computer science or applicable work experience
- 3+ years of IT support experience
- Proven track record working in an enterprise-level technical support role for at least three years, providing various hardware/software troubleshooting.
- Extensive knowledge of Windows 10; Microsoft Office including Project and Visio.
- Experience with endpoint management software platforms, desktop provisioning technologies like SCCM, PXE, and JAMF.
- Willing to be flexible with scheduled days and hours with reasonable notice as needed during operations.
- Self-starter able to work with minimal direction.
- Customer-centric attitude to support and instruct customers to provide efficient resolution of complex problems.
- Able to quickly assess situations and adapt to dynamic priorities.
- High availability, business-hours availability and support required
- Ability to earn trust, maintain positive and professional relationships, and strengthen our culture of inclusion.
Pay and Benefits
The pay range for this position is $25.00 - $32.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Bolingbrook,IL.
Application Deadline
This position is anticipated to close on Oct 17, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Position Summary:
We are seeking a motivated and technically capable Desktop Support Technician to join our End User Support team. This individual will be responsible for resolving support tickets, assisting users with hardware and software issues, and ensuring smooth day-to-day IT operations. While extensive experience is not required, candidates should have a foundational understanding of IT systems and prior work experience in a professional environment.
Key Responsibilities:
+ Ticket Resolution:
+ Monitor, prioritize, and close support tickets in a timely and professional manner.
+ Document solutions and maintain accurate records of support activities.
+ End User Support:
+ Provide hands-on technical support to employees for desktops, laptops, mobile devices, and peripherals.
+ Assist users with troubleshooting issues related to Windows 10 and Windows 11 operating systems.
+ Support Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Microsoft Teams functionality.
+ Device Setup & Troubleshooting:
+ Set up and configure new workstations, laptops, and mobile devices.
+ Install and troubleshoot printers, scanners, and other peripherals.
+ Diagnose and resolve hardware and software issues.
+ User Onboarding & Offboarding:
+ Assist with provisioning accounts, setting up devices, and ensuring proper access to systems.
+ Support deactivation and recovery of equipment during offboarding.
+ Collaboration & Communication:
+ Work closely with other IT team members to escalate complex issues.
+ Communicate effectively with non-technical users to understand and resolve issues.
Preferred Qualifications:
+ 1+ years of experience in a technical support or help desk role (internships or part-time roles count).
+ Basic understanding of IT concepts including networking, operating systems, and device management.
+ Familiarity with Windows 10/11 environments.
+ Experience with setting up and troubleshooting printers and common office hardware.
+ Working knowledge of Microsoft Office applications and Teams.
+ Strong problem-solving skills and attention to detail.
+ Excellent communication and customer service skills.
+ Ability to work independently and manage multiple tasks.
Nice to Have:
+ Experience with ticketing systems (e.g., ServiceNow, Jira, Zendesk).
+ Exposure to Active Directory or user account management.
+ Basic understanding of remote support tools and VPNs.
Work Environment:
+ On-site support in a corporate office setting.
+ Occasional lifting or moving of equipment (up to 25 lbs).
+ Fast-paced, collaborative team environment.
Pay and Benefits
The pay range for this position is $20.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Clinton,IN.
Application Deadline
This position is anticipated to close on Oct 18, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

**Description**
SAIC is seeking a Desktop Support in Anchorage, AK on Elmendorf, AFB to support the US Army Corps of Engineers Revolutionary IT Services (USACE RITS) to provide second-tier support to end-users for PC, server, mainframe applications, and hardware and interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Handle escalated tickets from first-tier help desk support.
**NOTE: Must be willing to travel within a 2 hour radius, to other USACE locations, during work hours.**
**NOTE: This position can support ~$60k+ (depending upon experience and skill level)**
**JOB DESCRIPTION:**
+ Perform technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages.
+ Install and test personal computers, printers, and other peripherals.
+ Configure operating system, load shrink-wrap programs and other application software programs.
+ Troubleshoot printer, computer, and peripheral incidents.
+ Perform hardware and software diagnostics, coordinate needed repairs, resolve computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software.
+ Simulates or recreates user problems to resolve operating difficulties and recommends systems modifications to reduce user problems.
**Qualifications**
**REQUIRED EDUCATION AND EXPERIENCE:**
+ Associates and three (3)+ years of related experience; additional two (2) years of experience accepted in lieu of degree.
+ Experience in Tier II helpdesk environment.
+ Experience installing and configuring Windows 10 and MS Office 365 applications.
+ Experience using ServiceNow or a similar ticketing system.
+ Must be able to work Monday through Friday; 8 hour shift any time between 6AM and 6PM local time. After hours support may be required at times.
+ Must be willing to travel when necessary.
+ Must have a valid driver's license and willing to travel to other locations within 2 hour radius during work hours.
**REQUIRED CERTIFICATIONS:**
+ Current DoD 8570 IA Baseline Certification, IAT Level I or higher (examples: A+ CE, Network+ CE, Security+ CE, CySA+, CCNA-Security etc.)
**REQUIRED CLEARANCE:**
+ Must be able to obtain a full Secret Clearance; Interim Secret Clearance required prior to start; SAIC will help to obtain.
+ Must be a current US Citizen.
REQNUMBER:
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

Position Summary
The primary responsibility of this role is to deliver high-quality technical support and customer service for end-user computing environments. This includes troubleshooting and resolving issues related to desktops, laptops, mobile devices, software applications, and peripheral hardware.
Key Responsibilities
+ Provide timely and effective technical support for hardware, software, and network-related issues.
+ Install, configure, and maintain desktop and mobile computing devices.
+ Perform routine maintenance and updates on systems and peripherals.
+ Assist with software installations, upgrades, and patch management.
+ Troubleshoot and resolve issues related to operating systems, applications, and connectivity.
+ Coordinate hardware repairs and replacements as needed.
+ Maintain accurate records of support activities using a ticketing system.
+ Support inventory management of IT assets including hardware and software.
+ Collaborate with other technical teams and departments to resolve complex issues.
+ Deliver user training and documentation to enhance technical proficiency.
+ Participate in planning and execution of system upgrades and deployments.
+ Ensure customer satisfaction through professional communication and follow-up.
Required Skills
+ Strong knowledge of Windows operating systems (especially Windows 10).
+ Experience with Active Directory and user account management.
+ Familiarity with Office 365 and common productivity tools.
+ Proficiency in troubleshooting hardware and software issues.
+ Understanding of endpoint management tools (e.g., SCCM, Intune, JAMF).
+ Basic networking knowledge and A/V support experience.
+ Excellent customer service and communication skills.
Preferred Qualifications
+ Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience.
+ 2-3 years of experience in a technical support or desktop support role.
+ Experience supporting enterprise environments and executive-level users.
+ Ability to work independently and manage multiple priorities.
+ Flexibility to support varying schedules and business needs.
+ Strong problem-solving skills and a customer-focused mindset.
Pay and Benefits
The pay range for this position is $25.00 - $32.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in CHICAGO,IL.
Application Deadline
This position is anticipated to close on Oct 8, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Description
This position will be responsible for daily operational duties as a Desktop Support Technician. Duties will include deployments of computers and computer peripherals. Troubleshooting and incident resolution of issues submitted by End Users both from a software and hardware perspective (including Operation Systems, Desktop Applications, Desktops, Laptops, Surface Pro Tablets, etc.) Assisting to troubleshoot and resolve issues with simple network, voice, server and meeting room related issues as a Smarthands resource.
- Perform installation of Desktop Software, Desktops, Laptops, Tablets - Surface Pros and various peripherals
- Troubleshooting common issues with Desktop Software and Operating Systems
- Repair and replace components in warranty and non-warranty hardware (Desktops, Laptops, Tablets - Surface Pros, Peripherals)
- Perform End User moves from various office locations including all computer related hardware and peripherals
- Assist with troubleshooting and resolution of issues with simple network, voice, server and meeting room related issues as a Smarthands resource (hands and feet)
- Coordinating work with Client and Third Party Vendors
- Management of Desktop Hardware Configuration Management Databases (updating location and asset information)
- On-Call / Standby relating to high priority Deskside, Network, Hosting incidents afterhours
Additional Skills & Qualifications
This will be at a manufacturing site, candidate will need to wear steel toed boots.
Pay and Benefits
The pay range for this position is $25.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Pueblo,CO.
Application Deadline
This position is anticipated to close on Oct 18, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Description
This position will be responsible for daily operational duties as a Desktop Support Technician. Duties will include deployments of computers and computer peripherals. Troubleshooting and incident resolution of issues submitted by End Users both from a software and hardware perspective (including Operation Systems, Desktop Applications, Desktops, Laptops, Surface Pro Tablets, etc.) Assisting to troubleshoot and resolve issues with simple network, voice, server and meeting room related issues as a Smarthands resource.
- Perform installation of Desktop Software, Desktops, Laptops, Tablets - Surface Pros and various peripherals
- Troubleshooting common issues with Desktop Software and Operating Systems
- Repair and replace components in warranty and non-warranty hardware (Desktops, Laptops, Tablets - Surface Pros, Peripherals)
- Perform End User moves from various office locations including all computer related hardware and peripherals
- Assist with troubleshooting and resolution of issues with simple network, voice, server and meeting room related issues as a Smarthands resource (hands and feet)
- Coordinating work with Client and Third Party Vendors
- Management of Desktop Hardware Configuration Management Databases (updating location and asset information)
- On-Call / Standby relating to high priority Deskside, Network, Hosting incidents afterhours
We are looking for a go-getter. Someone who is a quick learner and eager to grow. They are targeting someone who wants to take on additional tasks and even make suggestions on more efficient projects.
Skills
office 365, mdm, active directory, outlook, windows, sccm, hardware, troubleshooting
Top Skills Details
office 365,mdm,active directory,outlook,windows
Additional Skills & Qualifications
This will be at a manufacturing site, candidate will need to wear steel toed boots.
Experience Level
Entry Level
We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:
+ Medical, dental & vision
+ 401(k)/Roth
+ Insurance (Basic/Supplemental Life & AD&D)
+ Short and long-term disability
+ Health & Dependent Care Spending Accounts (HSA & DCFSA)
+ Transportation benefits
+ Employee Assistance Program
Pay and Benefits
The pay range for this position is $25.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Pueblo,CO.
Application Deadline
This position is anticipated to close on Oct 10, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Description
Key Responsibilities:
+ Provide Tier 1/Tier 2 support for desktops, laptops, printers, and peripheral devices.
+ Perform system imaging and deployment for new hires, refresh cycles, and hardware replacements.
+ Install, configure, and troubleshoot operating systems (Windows, macOS, or Linux) and business applications.
+ Support Active Directory tasks including password resets, user account setup, and group policy troubleshooting.
+ Manage and track IT assets, ensuring proper documentation of hardware and software inventory.
+ Configure network settings, troubleshoot connectivity issues, and support remote users.
+ Collaborate with IT team members to escalate and resolve complex technical issues.
+ Provide excellent customer service by responding to tickets, phone calls, and in-person support requests in a timely manner.
+ Maintain and update documentation for IT procedures, imaging processes, and troubleshooting steps.
Requirements
Qualifications:
+ 2+ years of experience in desktop support, IT support, or help desk environment.
+ Hands-on experience with imaging tools (SCCM, MDT, Acronis, Ghost, or similar).
+ Strong knowledge of Windows 10/11 and Microsoft Office 365.
+ Familiarity with Active Directory and basic networking concepts (TCP/IP, DNS, DHCP, VPN).
+ Experience with hardware troubleshooting and peripheral support.
+ Strong customer service and communication skills.
+ Ability to work independently and prioritize multiple tasks.
Preferred Skills (Nice to Have):
+ Experience with mobile device management (MDM) platforms.
+ Exposure to ITIL framework and ticketing systems (ServiceNow, Jira, Remedy, etc.).
+ CompTIA A+, Network+, or Microsoft certifications.
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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