250 Customer Svc Dept Leader jobs in Whitefish Bay
CUSTOMER SVC/DEPT LEADER
53211 Whitefish Bay, Wisconsin
Metro Market
Posted 19 days ago
Job Viewed
Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Minimum
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Ability to handle stressful situations
- Retail or Customer Service experience
- Promote trust and respect among associates.
- Communicate company, department, and job specific information to associates.
- Collaborate with associates and promote teamwork to help achieve company/store goals.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
- Monitor and control supply expenses for the department.
- Manage cash control, sales and cash items and records for the store.
- Manage the scheduling of Front-end associates to provide adequate department coverage.
- Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
- Develop and implement a department business plan to achieve desired results.
- Create and execute sales promotions in partnership with store management.
- Implement the period promotional plan for the department.
- Stay current with present, future, seasonal and special ads.
- Monitor and control expenses for the department.
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
- Plan, organize and supervise the inventory process.
- Train department associates on inventory/stocking and Computer Assisted Ordering.
- Adhere to all food safety regulations and guidelines.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
- Oversee and manage the efficient operations of all functions and activities of the Front-end.
- Adhere to all local, state and federal laws, and company guidelines.
- Assists management in the supervision and coaching of front end associates in the performance of their duties.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Apply Now
0
CUSTOMER SVC/DEPT LEADER
53154 Oak Creek, Wisconsin
Pick 'n Save
Posted 27 days ago
Job Viewed
Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Minimum
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Ability to handle stressful situations
- Retail or Customer Service experience
- Promote trust and respect among associates.
- Communicate company, department, and job specific information to associates.
- Collaborate with associates and promote teamwork to help achieve company/store goals.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
- Monitor and control supply expenses for the department.
- Manage cash control, sales and cash items and records for the store.
- Manage the scheduling of Front-end associates to provide adequate department coverage.
- Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
- Develop and implement a department business plan to achieve desired results.
- Create and execute sales promotions in partnership with store management.
- Implement the period promotional plan for the department.
- Stay current with present, future, seasonal and special ads.
- Monitor and control expenses for the department.
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
- Plan, organize and supervise the inventory process.
- Train department associates on inventory/stocking and Computer Assisted Ordering.
- Adhere to all food safety regulations and guidelines.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
- Oversee and manage the efficient operations of all functions and activities of the Front-end.
- Adhere to all local, state and federal laws, and company guidelines.
- Assists management in the supervision and coaching of front end associates in the performance of their duties.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Apply Now
1
CUSTOMER SVC/DEPT LEADER
53201 Milwaukee, Wisconsin
Pick 'n Save
Posted 27 days ago
Job Viewed
Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Minimum
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Ability to handle stressful situations
- Retail or Customer Service experience
- Promote trust and respect among associates.
- Communicate company, department, and job specific information to associates.
- Collaborate with associates and promote teamwork to help achieve company/store goals.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
- Monitor and control supply expenses for the department.
- Manage cash control, sales and cash items and records for the store.
- Manage the scheduling of Front-end associates to provide adequate department coverage.
- Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
- Develop and implement a department business plan to achieve desired results.
- Create and execute sales promotions in partnership with store management.
- Implement the period promotional plan for the department.
- Stay current with present, future, seasonal and special ads.
- Monitor and control expenses for the department.
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
- Plan, organize and supervise the inventory process.
- Train department associates on inventory/stocking and Computer Assisted Ordering.
- Adhere to all food safety regulations and guidelines.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
- Oversee and manage the efficient operations of all functions and activities of the Front-end.
- Adhere to all local, state and federal laws, and company guidelines.
- Assists management in the supervision and coaching of front end associates in the performance of their duties.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Apply Now
2
CUSTOMER SVC/DEPT LEADER
53051 Menomonee Falls, Wisconsin
Pick 'n Save
Posted 27 days ago
Job Viewed
Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Minimum
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Ability to handle stressful situations
- Retail or Customer Service experience
- Promote trust and respect among associates.
- Communicate company, department, and job specific information to associates.
- Collaborate with associates and promote teamwork to help achieve company/store goals.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
- Monitor and control supply expenses for the department.
- Manage cash control, sales and cash items and records for the store.
- Manage the scheduling of Front-end associates to provide adequate department coverage.
- Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
- Develop and implement a department business plan to achieve desired results.
- Create and execute sales promotions in partnership with store management.
- Implement the period promotional plan for the department.
- Stay current with present, future, seasonal and special ads.
- Monitor and control expenses for the department.
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
- Plan, organize and supervise the inventory process.
- Train department associates on inventory/stocking and Computer Assisted Ordering.
- Adhere to all food safety regulations and guidelines.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
- Oversee and manage the efficient operations of all functions and activities of the Front-end.
- Adhere to all local, state and federal laws, and company guidelines.
- Assists management in the supervision and coaching of front end associates in the performance of their duties.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Apply Now
3
Supervisor, Customer Support Team
53072 Pewaukee, Wisconsin
Xylem
Posted today
Job Viewed
Job Description
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Xylem is hiring a Supervisor, Customer Support. The Supervisor of the Customer Support Department will be responsible managing the Inside Sales Representatives and coordinating the customer support functions of order processing and sales-related support to both internal and external customers. In this role, the Supervisor will oversee the activities of the team to provide legendary customer service which includes prompt and thorough responses to customer inquiries while coordinating all aspects of order management from pricing & quoting, order entry, delivery, and invoicing.
**Core Responsibilities for Supervisor, Customer Support Team:**
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
+ **Quotations:** Review parts quotations with the ISR team to ensure accuracy of the proposals and establish sell prices & lead times based on established pricing guidelines, market conditions, and recent customer history. Coordinate with Engineering and Aftermarket departments to review parts drawings and ensure accuracy and completeness.
+ **Order Management** : Oversee the activities of the customer support group for order processing & management. This includes review of orders for accuracy against the proposals, timely and accurate entry of orders into the MRP system. Tracking of order progress, coordination of transportation, and response to customer comments and requests. Attend weekly (2x) production meetings and daily Tier II meetings to review and track the progress of active orders in order to provide timely communication on order status and changes to relevant parties. Coordinate and meet with other departments regarding order status, shipping dates, prices, product availability and back orders.
+ **Customer Billing Resolution** : Coordinate with team to resolve billing issues related to customer disputes as relayed from A/R collections team.
+ **Sales Support** : Provide oversite to team regarding price & availability, formal quotations and other pre and post order support functions for standard and some specialty products and services additional duties and responsibilities may be required based on organizational needs.
+ **Supervisory** : Provide oversight and management of the ISR team including managing personnel schedules, coverage for vacations & absences, approval of team's time and overtime, creating development plans and providing feedback and guidance to team through the CPG review process. Develop and drive plans to meet established budgets for parts orders and shipments.
**Qualifications for Inside Sales Representative** :
+ College degree is preferred, preferably in a technical field
+ 10+ years of work experience in a technical field / customer support function. The ideal candidate will have prior experience managing and developing direct reports.
+ Technical aptitude; the ideal candidate will have prior experience reviewing drawings and other technical documents.
+ Commercial acumen - able to read RFQs from customers, prepare quotations, and prepare and negotiate terms and conditions as necessary.
+ Strong communication skills, both written and oral - able to communicate clearly and build trust and partnership with internal and external stakeholders as well as our customers.
+ Ability to work in a fast-paced environment with a diverse workforce and customer base in a matrixed organization.
+ Proficient in the use of Microsoft Office.
The estimated salary range for this position is $95,000 to $110,000 plus bonus?Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range? At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
Xylem is hiring a Supervisor, Customer Support. The Supervisor of the Customer Support Department will be responsible managing the Inside Sales Representatives and coordinating the customer support functions of order processing and sales-related support to both internal and external customers. In this role, the Supervisor will oversee the activities of the team to provide legendary customer service which includes prompt and thorough responses to customer inquiries while coordinating all aspects of order management from pricing & quoting, order entry, delivery, and invoicing.
**Core Responsibilities for Supervisor, Customer Support Team:**
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
+ **Quotations:** Review parts quotations with the ISR team to ensure accuracy of the proposals and establish sell prices & lead times based on established pricing guidelines, market conditions, and recent customer history. Coordinate with Engineering and Aftermarket departments to review parts drawings and ensure accuracy and completeness.
+ **Order Management** : Oversee the activities of the customer support group for order processing & management. This includes review of orders for accuracy against the proposals, timely and accurate entry of orders into the MRP system. Tracking of order progress, coordination of transportation, and response to customer comments and requests. Attend weekly (2x) production meetings and daily Tier II meetings to review and track the progress of active orders in order to provide timely communication on order status and changes to relevant parties. Coordinate and meet with other departments regarding order status, shipping dates, prices, product availability and back orders.
+ **Customer Billing Resolution** : Coordinate with team to resolve billing issues related to customer disputes as relayed from A/R collections team.
+ **Sales Support** : Provide oversite to team regarding price & availability, formal quotations and other pre and post order support functions for standard and some specialty products and services additional duties and responsibilities may be required based on organizational needs.
+ **Supervisory** : Provide oversight and management of the ISR team including managing personnel schedules, coverage for vacations & absences, approval of team's time and overtime, creating development plans and providing feedback and guidance to team through the CPG review process. Develop and drive plans to meet established budgets for parts orders and shipments.
**Qualifications for Inside Sales Representative** :
+ College degree is preferred, preferably in a technical field
+ 10+ years of work experience in a technical field / customer support function. The ideal candidate will have prior experience managing and developing direct reports.
+ Technical aptitude; the ideal candidate will have prior experience reviewing drawings and other technical documents.
+ Commercial acumen - able to read RFQs from customers, prepare quotations, and prepare and negotiate terms and conditions as necessary.
+ Strong communication skills, both written and oral - able to communicate clearly and build trust and partnership with internal and external stakeholders as well as our customers.
+ Ability to work in a fast-paced environment with a diverse workforce and customer base in a matrixed organization.
+ Proficient in the use of Microsoft Office.
The estimated salary range for this position is $95,000 to $110,000 plus bonus?Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range? At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
View Now
4
Customer Support Specialist - Germantown, WI
53022 Germantown, Wisconsin
GCG
Posted today
Job Viewed
Job Description
**Overview**
**GCG is seeking Customer Support Specialists** to join our **Automation & Factory Solutions** team. This division of GCG supports manufacturers across the country by delivering high-quality industrial automation products and services.
As a member of our Customer Support team, you'll play a key part in supporting both our customers and our inside and outside sales teams. By fielding customer inquires through our ticketing system, entering quotes and orders into our ERP system, sourcing product availability and pricing, and responding to customers in a timely manner, you'll help ensure smooth, accurate transactions and a seamless customer experience.
Your work helps our sales teams stay focused on solving problems and growing relationships-while giving customers the timely support they rely on to keep their operations moving!
**Hours:** 8:00am-5:00pm Mon-Fri
**Location:** N114W18770 Clinton Dr, Germantown, WI 53022
**Pay Rate:** Starting at $22.50/ HR + full benefits
**What you'll do**
+ Onboard new customers and manage daily entry of detailed wire and cable orders according to customer specifications
+ Enter quotes into the ERP system
+ Respond to all account manager and customer inquiries with a sense of urgency and first contact resolution
+ Runs order reports and communicate with customers to manage appropriate expectations and proactively resolve problems
+ Actively participate in opportunities to improve individual knowledge of the company, products, and systems
+ Proactively collaborate with other team members to provide support and share information to ensure daily tasks are completed and both customer and business needs are achieved
+ Work toward and contributes to the success of all individual and team goals/metrics
+ Support phone coverage as needed
+ Perform other duties
**What you'll bring**
+ 1+ years of Customer Service or Sales Support experience; previous experience with distribution or manufacturing preferred but not required
+ Previous experience with ticketing systems and ERP systems strongly preferred
+ Proficiency with the Microsoft Office suite
+ Ability to work effectively under pressure in a deadline driven environment
+ Professional verbal and written communication and listening skills
+ Ability to communicate with a diverse population of people
+ Ability to work in a team environment
+ Ability to think critically and analyze issues based on data
**What we offer**
+ Competitive hourly pay
+ Robust and affordable benefits options, including medical, dental, vision, life insurance, short and long-term disability insurance, and more?
+ PTO plan with company paid holidays
+ 401K with employer contribution?
+ An employee-centric company that values and truly appreciates our most important asset: You!
**About GCG AFS**
GCG Automation & Factory Solutions is dedicated to advancing the growth of automation and factory solutions across key verticals in North America. With a comprehensive product and service offering that spans the entire automation value chain, our customers trust us as a reliable partner to meet their diverse needs. Our strength lies in our deep technical expertise and specialized knowledge of the products we offer. This enables us to support customers in deploying and delivering high-quality, efficient solutions tailored to their specific requirements. Our commitment to providing an exceptional customer experience-marked by responsiveness, reliability, and personalized service-sets us apart as the supplier of choice in the industry.
_GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._
_These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person._
_#LI-Hybrid_
_#LI-AW1_
**Job Locations** _US-WI-Germantown_
**ID** _2025-1840_
**Category** _Customer Service/Support_
**Position Type** _Regular Full-Time_
**GCG is seeking Customer Support Specialists** to join our **Automation & Factory Solutions** team. This division of GCG supports manufacturers across the country by delivering high-quality industrial automation products and services.
As a member of our Customer Support team, you'll play a key part in supporting both our customers and our inside and outside sales teams. By fielding customer inquires through our ticketing system, entering quotes and orders into our ERP system, sourcing product availability and pricing, and responding to customers in a timely manner, you'll help ensure smooth, accurate transactions and a seamless customer experience.
Your work helps our sales teams stay focused on solving problems and growing relationships-while giving customers the timely support they rely on to keep their operations moving!
**Hours:** 8:00am-5:00pm Mon-Fri
**Location:** N114W18770 Clinton Dr, Germantown, WI 53022
**Pay Rate:** Starting at $22.50/ HR + full benefits
**What you'll do**
+ Onboard new customers and manage daily entry of detailed wire and cable orders according to customer specifications
+ Enter quotes into the ERP system
+ Respond to all account manager and customer inquiries with a sense of urgency and first contact resolution
+ Runs order reports and communicate with customers to manage appropriate expectations and proactively resolve problems
+ Actively participate in opportunities to improve individual knowledge of the company, products, and systems
+ Proactively collaborate with other team members to provide support and share information to ensure daily tasks are completed and both customer and business needs are achieved
+ Work toward and contributes to the success of all individual and team goals/metrics
+ Support phone coverage as needed
+ Perform other duties
**What you'll bring**
+ 1+ years of Customer Service or Sales Support experience; previous experience with distribution or manufacturing preferred but not required
+ Previous experience with ticketing systems and ERP systems strongly preferred
+ Proficiency with the Microsoft Office suite
+ Ability to work effectively under pressure in a deadline driven environment
+ Professional verbal and written communication and listening skills
+ Ability to communicate with a diverse population of people
+ Ability to work in a team environment
+ Ability to think critically and analyze issues based on data
**What we offer**
+ Competitive hourly pay
+ Robust and affordable benefits options, including medical, dental, vision, life insurance, short and long-term disability insurance, and more?
+ PTO plan with company paid holidays
+ 401K with employer contribution?
+ An employee-centric company that values and truly appreciates our most important asset: You!
**About GCG AFS**
GCG Automation & Factory Solutions is dedicated to advancing the growth of automation and factory solutions across key verticals in North America. With a comprehensive product and service offering that spans the entire automation value chain, our customers trust us as a reliable partner to meet their diverse needs. Our strength lies in our deep technical expertise and specialized knowledge of the products we offer. This enables us to support customers in deploying and delivering high-quality, efficient solutions tailored to their specific requirements. Our commitment to providing an exceptional customer experience-marked by responsiveness, reliability, and personalized service-sets us apart as the supplier of choice in the industry.
_GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._
_These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person._
_#LI-Hybrid_
_#LI-AW1_
**Job Locations** _US-WI-Germantown_
**ID** _2025-1840_
**Category** _Customer Service/Support_
**Position Type** _Regular Full-Time_
View Now
5
Help Desk Technician
53208 Milwaukee, Wisconsin
Insight Global
Posted today
Job Viewed
Job Description
Job Description
A client of Insight Global is looking to bring on an onsite Help Desk Technician for a healthcare/insurance company in Milwaukee, Wisconsin. They will be supporting 60-70 internal users that sit remotely and onsite. This person will be troubleshooting Mac and PC hardware as well as O365 products. When executives are onsite, they are looking for someone comfortable assisting in conference rooms with Microsoft Teams and EV equipment. This candidate will be joining a team of one additional help desk technician. This role is a six-month contract with the possibility of full-time employment afterward.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
- 5+ years troubleshooting with Mac & PC laptops.
- Office 365 experience
- Experience working with an Active Directory
- Ability to work M-F onsite in Milwaukee (likely will be Tue-Thurs in office!)
- Strong communication & social skills. -Experience troubleshooting servers.
-Experience with PowerShell and scripting.
-Experience in healthcare industry. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
A client of Insight Global is looking to bring on an onsite Help Desk Technician for a healthcare/insurance company in Milwaukee, Wisconsin. They will be supporting 60-70 internal users that sit remotely and onsite. This person will be troubleshooting Mac and PC hardware as well as O365 products. When executives are onsite, they are looking for someone comfortable assisting in conference rooms with Microsoft Teams and EV equipment. This candidate will be joining a team of one additional help desk technician. This role is a six-month contract with the possibility of full-time employment afterward.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
- 5+ years troubleshooting with Mac & PC laptops.
- Office 365 experience
- Experience working with an Active Directory
- Ability to work M-F onsite in Milwaukee (likely will be Tue-Thurs in office!)
- Strong communication & social skills. -Experience troubleshooting servers.
-Experience with PowerShell and scripting.
-Experience in healthcare industry. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
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Customer Service Support Level 3
53244 Milwaukee, Wisconsin
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Client is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our.
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