Branch Manager

Las Vegas, Nevada WELLS FARGO BANK

Posted 18 days ago

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Job Description

Why Wells Fargo:

Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us

About this role:

Wells Fargo is seeking a Senior Branch Network Management Trainee (SAFE) for National Branch Network as part of the Consumer, Small and Business Banking division. This is an interim non-exempt position until the trainee has received certification of program completion and been placed into a branch. Successful completion of the Branch Manager Readiness program is a pre-requisite to transition into a non-exempt Associate Branch Manager (ABM) or exempt Branch Manager (BM) role. Employees who are not currently in an ABM or BM role at the time of hire will participate in the Branch Manager Readiness program.

Our Branch Managers are responsible for leading, managing and developing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes. Successful Branch Managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business, while also driving accountability for operational excellence. This involves executing policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for the branch.

In this role you will:
  • Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially
  • Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives
  • Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
  • Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience
  • Mentor and guide talent development of direct reports and assist in hiring talent
  • This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below
Required Qualifications:
  • 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 2+ years of leadership experience
Desired Qualifications:
  • Management experience including hiring, coaching, and developing direct reports
  • Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success
  • Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives
  • Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment
  • Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business
  • Experience building and maintaining effective relationships with customers, internal partners and within the community
  • Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers
  • Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking
  • Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention
  • Ability to interact with integrity and professionalism with customers and employees
  • Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
Job Expectations:
  • Ability to work a schedule that may include most Saturdays
  • Ability to travel in assigned geography up to 50% of the time during the first 6 months, depending on location
  • This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website ( ) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
  • This position is not eligible for Visa sponsorship
Location:

Position may not be available at all locations listed:

7255 S Rainbow, Las Vegas, NV 89118

4425 W Russell Rd, Las Vegas, NV 89118

10475 South Decatur, Las Vegas, NV 89141

520 S Highway 160, Pahrump, NV 89048

4182 Blue Diamond Rd, Las Vegas, NV 89139

7290 South Durando Dr, Las Vegas, NV 89113

10850 West Charleston, Las Vegas, NV 89135

10090 W Tropicana Ave, Las Vegas, NV 89147

11730 W Charleston Blvd, Las Vegas, NV 89135

440 E Silverado Ranch Blvd, Las Vegas, NV 89183

445 Windmill Ln Ste 2D, Las Vegas, NV 89123

4075 S Fort Apache Rd, Las Vegas, NV 89147

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$26.59 - $47.26
Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Posting End Date:
13 Jul 2025
* Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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Customer Service Agent

89105 North Las Vegas, Nevada Insight Global

Posted 2 days ago

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Job Description

Insight Global is seeking a candidate a customer service role out of Las Vegas. This candidate must demonstrate the ability to work independently with the utmost of professionalism, integrity, and dependability. S/he will be confident and organized and will know when and how to reach out for assistance. They must have a bias for action and is strongly self-motivated not only to take great care of our customers, but also to proactively identify systemic issues that need to be resolved to prevent future customer concerns. Finally, this candidate must be is supremely internet savvy and has high technical aptitude when it comes to online tools and research.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

- College degree
- 3+ years' experience as a customer service professional (Face to face interaction and/or call center experience preferred)
- 1+ years prior Customer Service Experience
- Prior exposure and confidence in working with upper level management on a regular basis
- Ability to communicate professionally -- with maturity and self confidence
- Over-achiever success in customer obsession, learning fast, problem solving, and collaboration/teamwork
- Strong familiarity with online shopping and research
- Ability to successfully complete pre-employment assessment and criminal background check
- Excellent computer skills; strong familiarity with Microsoft Office, email, chat, and the Internet
- High School Diploma or equivalent

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Customer Service Agent

89105 North Las Vegas, Nevada MAXIMUS Consulting Services, Inc.

Posted 2 days ago

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Job Description

Summary/Objective

Provide various services such as wheelchair, security and porter services. Exhibiting exceptional customer

service and communication skills. Ensure the safety of property and people.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential

functions.

1. Agent must be in communication with the supervisor on duty at all times. Will review the daily manning

and assignment for the day.

2. Provide wheelchair services (taking the wheelchair to assigned door and wait for passenger) ensuring

that all security procedures are met. Agent will take passenger through customs and baggage claim to

the curb only. Agent will not take passenger past curb into parking lot. When finished, agent must call

supervisor and return wheelchair to its initial position.

3. Provide security at different areas (only in the stations where the services are provided).

1. Checkpoint- Greeting passengers as they form a line, check each passenger's boarding pass,

ensuring that the correct cities appear, as well as checking for priority classes, time of flight, and

ensuring that the gate is correct. Agent must also check that each passenger is carrying the

appropriate amount of baggage per the airline. Agent must ensure that any airport employee

passing the checkpoint must show a valid ID.

2. Security at bag room. Ensure that all bags coming from the belt has a valid sticker. Employee

will remove sticker and place it on the control sheet. The bags will then be place onto a cart (by

a contracted company, not the employee). Employees must ensure that all bags are accounted

for.

3. Security at the assigned gate. Employee will enter the secure area of the jet bridge using their

employee ID and stand by the door of the airplane and constantly watch both doors to ensure

that no person without a valid airport ID enters the jet bridge or airplane. Employee will also

X

count each cleaner and scan them with the security wand. Employee will fill out a form detailing

the cleaner count, arrival time of airplane and airplane pushback time.

4. Security at the ramp for the assigned airline. Employee will receive baggage cart from bag

room, counting each bag as they are placed onto the airplane. Agent must ensure that there are

no questionable items placed onto the airplane, and that all bags are accounted for. Agents

must also ensure that no person (besides ramp workers) are allowed past the airplane

perimeter.

4. Porters will stand behind the airline counter awaiting baggage. They will aid the passenger service

agent or airline employees in weighing the bags, adding a bag tag, and placing bags onto the baggage

belt. Will make sure no bags are left behind at the counter.

5. Prevents losses and damage by reporting irregularities

Competencies

1. Teamwork Orientation

2. Stress Management

3. Ethical Conduct

4. Good Communication

5. Customer Service

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates at an airport setting and/or outside weather conditions.

Physical Demands

This position is very active and requires stand or walk constantly (for up to an entire shift) on various surfaces

(tile, concrete, carpet). Requires bend/twist at waist/knees/neck, pulling and pushing to perform various duties.

The employee occasionally lift and/or move up to 70 pounds.

Position Type and Expected Hours of Work

This is a full-time or part-time position. Days and hours of work varied from Monday through Sunday, with

different shifts (service provided to customers is 24/7).

Travel

No travel is expected for this position.

Required Education and Experience

1. High school diploma or GED.

Additional Eligibility Qualifications

1. Must exhibit exceptional customer service and communication skills, both verbal and written

2. As a condition of employment, employee must successfully complete a background investigation and a

post-offer/pre-employment drug/alcohol test

3. Must be able to read, write and speak English and/or Spanish.

4. Maintain a relationship with both employees and clients

5. Must possess effective interpersonal skills with ability to deal with all levels of personnel and the

general public in a professional and effective manner; must be able to use initiative and independent

judgment within established guidelines

6. Must be able to read and understand all operating and airport procedures and instructions.

7. Must be able to handle pressure of working with high volume general public (constantly to occasionally

depending on assignment)

Security Clearance (if applicable)

Must be eligible for CBP seal and pass the criminal background check to obtain the airport ID.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties

or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may

change at any time with or without notice.

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