21 Healthcare Support jobs in Phoenix

**Primary City/State:**
Mesa, Arizona
**Department Name:**
Digital Transform-Foundation
**Work Shift:**
Day
**Job Category:**
Information Technology
Health care is full of possibilities. Information Technology plays a pivotal role in excellent patient care at Banner Health. If you're looking to leverage your abilities - you belong at Banner Health.
RN Clinical Support Analyst I is responsible for supporting the clinical applications needs of the Engagement & Support AZ team. This clinical applications support team member is responsible for providing informatics expertise and resources for assigned acute and ambulatory areas. They will be providing on-going clinical user support for various clinical and business operations teams. This position supports the organization's vision and direction for computer systems, workflow design, data management, and related processes. The RN Clinical Support Analyst I serve as a liaison between the clinical staff, clinical education team, Nursing/Medical Informatics, and the Clinical Applications IT team to communicate user needs and facilitate system optimization.
**The typical schedule for this role is Monday - Friday 8am - 4:30pm. O** **ccasional evening and/or night shifts required for project support.**
Prior experience in informatics is preferred. EHR experience, Oracle Cerner preferred.
**The primary location for this role will be on-site at Banner Baywood Medical Center/Banner Heart Hospital** however may also be required to cover other AZ facilities such as Banner Gateway Medical Center/ MD Anderson Cancer Center - Gateway, Banner Goldfield Medical Center, Banner Ironwood Medical Center and Ambulatory clinics (East of Alma School Road) as needed.
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.
POSITION SUMMARY
This position will serve as the subject matter expert for complex clinical workflows as they relate to systems and processes. They will apply nursing standards as they collaborate with IT teams and user groups to develop and deploy best practices. Incorporates critical thinking and knowledge of clinical decision making into the support of software and IT processes. Assist with the clinical consensus group development and implementation of current and future state workflows. Works closely with multidisciplinary teams to develop best practices based their broad understand across clinical venues and user groups. Collaborate to increase efficiencies and promote continuity of care through technology and workflow improvements.
CORE FUNCTIONS
1. Applies nursing standards to perform outcome coordinator functions. Promotes holistic understanding of the application of technology to improve clinical workflows and patient care. Provides clinical knowledge to perform high visibility rounding, development of user groups and coaching in complex care delivery settings. Performs user acceptance testing for system enhancements to ensure adoption and improvement of clinical care delivery. Participates in solution evaluation, tracks, monitors, and enhances usage, and implements action plans. Provides visibility and support of clinical applications systems. May coordinate with other appropriate departments regarding downtime.
2. Performs Educator functions. Influence end-user training through the application of clinical expertise and technical skills. Contribute to the implementation of communication and education plans in conjunction with clinical educators and leadership for current staff to ensure changes to the electronic health record are implemented. Utilizes data analytics to support needs-based training, based clinical knowledge and patient care experience.
3. Performs Consultant and Project Coordinator functions. Maintains on-going user communication and support to ensure user competency and obtain information on usage of the system and workflow concerns through established, regularly scheduled rounding. Collaborates with end-users to help define issues and enhancement opportunities within the electronic health record. Provides project support in conjunction with project leadership for the deployment and support of new and existing IT clinical applications. Brings clinical expertise in conjunction with operational leaders and all levels of clinical staff to support new and existing IT clinical applications.
4. Performs Advocate functions to ensure technology solutions support patient care standards and outcomes. Operational collaboration with users, service area leadership, and IT field services to resolve conflicts between workflow and the electronic health record. Supports staff in the use of existing technology in a manner which promotes maintenance of patient safety and confidentiality and supports facility-specific and system-wide processes.
5. Maintains up-to-date knowledge of trends and advances in the field of healthcare IT as well as new developments of electronic health record and associated technologies. Maintains up-to-date knowledge of clinical practices, regulatory standards, and organizational direction. Utilizes this knowledge in supporting users and process teams. Apply evidence-based research methodologies to maintain up-to-date knowledge of trends and advances in the field of healthcare IT. Demonstrates expertise and coordinates documentation and workflow changes in response to evidence-based information.
6. This position must interact with and support all levels of end users throughout the facility or specialty area, including technicians, nurses, therapists, and physicians.
Internal Customers: All levels of management and staff, medical staff, and other healthcare members for the purpose of integrating services, improving patient care, ensuring effective communication systems and facilitating decision making in clinical practice.
MINIMUM QUALIFICATIONS
Incumbents must possess knowledge and experience equivalent to completion of a bachelor's degree in healthcare related field or related business discipline; and have an active RN license for a clinical position in a practicing state.
Must have two to three years experience working within a complex and diverse health care setting.
Must be proficient in the use of system office applications. Must possess a basic understanding of integrated clinical systems. Must have highly developed interpersonal and critical thinking skills with the ability to prioritize needs rapidly. This position requires the ability to convey messages and thoughts clearly to a diverse audience, using both verbal and written mediums. Requires the ability to promote change among large groups of workers. Requires the ability to coordinate information and activities, work under stress of deadlines and frequent interruptions, and to possess analytical problem-solving skills. Requires the maintenance of familiarity with clinical care processes and information technology.
PREFERRED QUALIFICATIONS
Bachelor's Degree in Nursing; Certification in Nursing Informatics preferred.
Additional related education and/or experience preferred.
**EEO Statement:**
EEO/Disabled/Veterans ( organization supports a drug-free work environment.
**Privacy Policy:**
Privacy Policy ( Health supports a drug-free work environment.
Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability

**Primary City/State:**
Mesa, Arizona
**Department Name:**
IT Clinical Care-Corp
**Work Shift:**
Day
**Job Category:**
Information Technology
Great options and great opportunities. Banner Health has both the stability that comes with success and the values you can be proud to represent. If you're looking to leverage your abilities - you belong at Banner Health.
The Registered Nurse RN Clinical Support Analyst I will be responsible for supporting the clinical operations of the Banner Health Ambulatory and Acute Services team. In this role, you will be responsible for providing informatics expertise and resources for the ambulatory specialty and acute care clinical areas. As a resource, the ideal candidate provides ongoing clinical user support for various clinical teams and committees. In this role, you will support the organization's vision and direction for computer systems, process design, data management, and related processes.
The Clinical Support Analyst is a liaison between the ambulatory and acute area clinical staff and the central education team, Nursing Informatics, and Clinical Applications Solution IT teams to communicate user needs and optimize the system. As optimization of the electronic health record continues to move forward, clinician support and a mechanism for end-user education and feedback will help ensure success.
The typical schedule for this role is Monday - Friday 8am - 5pm. On call rotations required.
Will be on-site at various AZ South Team locations covering Banner Desert Medical Center, Banner Ocotillo Medical Center, Banner Behavioral Health Hospital, Banner Casa Grande Medical Center, and 39 ambulatory clinics.
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.
POSITION SUMMARY
This position will serve as the subject matter expert for complex clinical workflows as they relate to systems and processes. They will apply nursing standards as they collaborate with IT teams and user groups to develop and deploy best practices. Incorporates critical thinking and knowledge of clinical decision making into the support of software and IT processes. Assist with the clinical consensus group development and implementation of current and future state workflows. Works closely with multidisciplinary teams to develop best practices based their broad understand across clinical venues and user groups. Collaborate to increase efficiencies and promote continuity of care through technology and workflow improvements.
CORE FUNCTIONS
1. Applies nursing standards to perform outcome coordinator functions. Promotes holistic understanding of the application of technology to improve clinical workflows and patient care. Provides clinical knowledge to perform high visibility rounding, development of user groups and coaching in complex care delivery settings. Performs user acceptance testing for system enhancements to ensure adoption and improvement of clinical care delivery. Participates in solution evaluation, tracks, monitors, and enhances usage, and implements action plans. Provides visibility and support of clinical applications systems. May coordinate with other appropriate departments regarding downtime.
2. Performs Educator functions. Influence end-user training through the application of clinical expertise and technical skills. Contribute to the implementation of communication and education plans in conjunction with clinical educators and leadership for current staff to ensure changes to the electronic health record are implemented. Utilizes data analytics to support needs-based training, based clinical knowledge and patient care experience.
3. Performs Consultant and Project Coordinator functions. Maintains on-going user communication and support to ensure user competency and obtain information on usage of the system and workflow concerns through established, regularly scheduled rounding. Collaborates with end-users to help define issues and enhancement opportunities within the electronic health record. Provides project support in conjunction with project leadership for the deployment and support of new and existing IT clinical applications. Brings clinical expertise in conjunction with operational leaders and all levels of clinical staff to support new and existing IT clinical applications.
4. Performs Advocate functions to ensure technology solutions support patient care standards and outcomes. Operational collaboration with users, service area leadership, and IT field services to resolve conflicts between workflow and the electronic health record. Supports staff in the use of existing technology in a manner which promotes maintenance of patient safety and confidentiality and supports facility-specific and system-wide processes.
5. Maintains up-to-date knowledge of trends and advances in the field of healthcare IT as well as new developments of electronic health record and associated technologies. Maintains up-to-date knowledge of clinical practices, regulatory standards, and organizational direction. Utilizes this knowledge in supporting users and process teams. Apply evidence-based research methodologies to maintain up-to-date knowledge of trends and advances in the field of healthcare IT. Demonstrates expertise and coordinates documentation and workflow changes in response to evidence-based information.
6. This position must interact with and support all levels of end users throughout the facility or specialty area, including technicians, nurses, therapists, and physicians.
Internal Customers: All levels of management and staff, medical staff, and other healthcare members for the purpose of integrating services, improving patient care, ensuring effective communication systems and facilitating decision making in clinical practice.
MINIMUM QUALIFICATIONS
Incumbents must possess knowledge and experience equivalent to completion of a bachelor's degree in healthcare related field or related business discipline; and have an active RN license for a clinical position in a practicing state.
Must have two to three years experience working within a complex and diverse health care setting.
Must be proficient in the use of system office applications. Must possess a basic understanding of integrated clinical systems. Must have highly developed interpersonal and critical thinking skills with the ability to prioritize needs rapidly. This position requires the ability to convey messages and thoughts clearly to a diverse audience, using both verbal and written mediums. Requires the ability to promote change among large groups of workers. Requires the ability to coordinate information and activities, work under stress of deadlines and frequent interruptions, and to possess analytical problem-solving skills. Requires the maintenance of familiarity with clinical care processes and information technology.
PREFERRED QUALIFICATIONS
Bachelor's Degree in Nursing; Certification in Nursing Informatics preferred.
Additional related education and/or experience preferred.
**EEO Statement:**
EEO/Disabled/Veterans ( organization supports a drug-free work environment.
**Privacy Policy:**
Privacy Policy ( Health supports a drug-free work environment.
Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability

**Primary City/State:**
Phoenix, Arizona
**Department Name:**
IT Clinical Care-Corp
**Work Shift:**
Day
**Job Category:**
Information Technology
Health care is full of possibilities. Information Technology plays a pivotal role in excellent patient care at Banner Health. If you're looking to leverage your abilities - you belong at Banner Health.
Banner Health is currently seeking an RN Clinical Support Analyst I responsible for supporting the clinical applications needs of the Engagement & Support AZ Central team. This clinical applications support team member is responsible for providing informatics expertise and resources for assigned acute and ambulatory areas. They will be providing on-going clinical user support for various clinical and business operations teams. This position supports the organization's vision and direction for computer systems, workflow design, data management, and related processes. The RN Clinical Support Analyst I serve as a liaison between the clinical staff, clinical education team, Nursing/Medical Informatics, and the Clinical Applications IT team to communicate user needs and facilitate system optimization.
The typical schedule for this role is Monday - Friday 8am - 4:30pm. Occasional evening and/or night shifts required for project support.
Prior experience in informatics is preferred. EHR experience, Oracle Cerner preferred.
The primary location for this role will be on-site Banner University Medical Center Phoenix however may also be required to cover other AZ facilities as needed.
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.
POSITION SUMMARY
This position will serve as the subject matter expert for complex clinical workflows as they relate to systems and processes. They will apply nursing standards as they collaborate with IT teams and user groups to develop and deploy best practices. Incorporates critical thinking and knowledge of clinical decision making into the support of software and IT processes. Assist with the clinical consensus group development and implementation of current and future state workflows. Works closely with multidisciplinary teams to develop best practices based their broad understand across clinical venues and user groups. Collaborate to increase efficiencies and promote continuity of care through technology and workflow improvements.
CORE FUNCTIONS
1. Applies nursing standards to perform outcome coordinator functions. Promotes holistic understanding of the application of technology to improve clinical workflows and patient care. Provides clinical knowledge to perform high visibility rounding, development of user groups and coaching in complex care delivery settings. Performs user acceptance testing for system enhancements to ensure adoption and improvement of clinical care delivery. Participates in solution evaluation, tracks, monitors, and enhances usage, and implements action plans. Provides visibility and support of clinical applications systems. May coordinate with other appropriate departments regarding downtime.
2. Performs Educator functions. Influence end-user training through the application of clinical expertise and technical skills. Contribute to the implementation of communication and education plans in conjunction with clinical educators and leadership for current staff to ensure changes to the electronic health record are implemented. Utilizes data analytics to support needs-based training, based clinical knowledge and patient care experience.
3. Performs Consultant and Project Coordinator functions. Maintains on-going user communication and support to ensure user competency and obtain information on usage of the system and workflow concerns through established, regularly scheduled rounding. Collaborates with end-users to help define issues and enhancement opportunities within the electronic health record. Provides project support in conjunction with project leadership for the deployment and support of new and existing IT clinical applications. Brings clinical expertise in conjunction with operational leaders and all levels of clinical staff to support new and existing IT clinical applications.
4. Performs Advocate functions to ensure technology solutions support patient care standards and outcomes. Operational collaboration with users, service area leadership, and IT field services to resolve conflicts between workflow and the electronic health record. Supports staff in the use of existing technology in a manner which promotes maintenance of patient safety and confidentiality and supports facility-specific and system-wide processes.
5. Maintains up-to-date knowledge of trends and advances in the field of healthcare IT as well as new developments of electronic health record and associated technologies. Maintains up-to-date knowledge of clinical practices, regulatory standards, and organizational direction. Utilizes this knowledge in supporting users and process teams. Apply evidence-based research methodologies to maintain up-to-date knowledge of trends and advances in the field of healthcare IT. Demonstrates expertise and coordinates documentation and workflow changes in response to evidence-based information.
6. This position must interact with and support all levels of end users throughout the facility or specialty area, including technicians, nurses, therapists, and physicians.
Internal Customers: All levels of management and staff, medical staff, and other healthcare members for the purpose of integrating services, improving patient care, ensuring effective communication systems and facilitating decision making in clinical practice.
MINIMUM QUALIFICATIONS
Incumbents must possess knowledge and experience equivalent to completion of a bachelor's degree in healthcare related field or related business discipline; and have an active RN license for a clinical position in a practicing state.
Must have two to three years experience working within a complex and diverse health care setting.
Must be proficient in the use of system office applications. Must possess a basic understanding of integrated clinical systems. Must have highly developed interpersonal and critical thinking skills with the ability to prioritize needs rapidly. This position requires the ability to convey messages and thoughts clearly to a diverse audience, using both verbal and written mediums. Requires the ability to promote change among large groups of workers. Requires the ability to coordinate information and activities, work under stress of deadlines and frequent interruptions, and to possess analytical problem-solving skills. Requires the maintenance of familiarity with clinical care processes and information technology.
PREFERRED QUALIFICATIONS
Bachelor's Degree in Nursing; Certification in Nursing Informatics preferred.
Additional related education and/or experience preferred.
**EEO Statement:**
EEO/Disabled/Veterans ( organization supports a drug-free work environment.
**Privacy Policy:**
Privacy Policy ( Health supports a drug-free work environment.
Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
Clinical Advocacy & Support has an unrelenting focus on the customer journey and ensuring we exceed expectations as we deliver clinical coverage and medical claims reviews. Our role is to empower providers and members with the tools and information needed to improve health outcomes, reduce variation in care, deliver seamless experience, and manage health care costs.
The Medical Director provides physician support to Enterprise Clinical Services operations, the organization responsible for the initial clinical review of service requests for Enterprise Clinical Services. The Medical Director collaborates with Enterprise Clinical Services leadership and staff to establish, implement, support, and maintain clinical and operational processes related to benefit coverage determinations, quality improvement and cost effectiveness of service for members. The Medical Director's activities primarily focus on the application of clinical knowledge in various utilization management activities with a focus on pre-service benefit and coverage determination or medical necessity (according to the benefit package), and on communication regarding this process with both network and non-network physicians, as well as other Enterprise Clinical Services.
The Medical Director collaborates with a multidisciplinary team and is actively involved in the management of medical benefits for all lines of business. The collaboration often involves the member's primary care provider or specialist physician. It is the primary responsibility of the medical director to ensure that the appropriate and most cost-effective quality medical care is provided to members.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
**Primary Responsibilities:**
+ Conduct coverage reviews based on individual member plan benefits and national and proprietary coverage review policies, render coverage determinations
+ Document clinical review findings, actions, and outcomes in accordance with policies, and regulatory and accreditation requirements
+ Engage with requesting providers as needed in peer-to-peer discussions
+ Be knowledgeable in interpreting existing benefit language and policies in the process of clinical coverage reviews
+ Participate in daily clinical rounds as requested
+ Communicate and collaborate with network and non-network providers in pursuit of accurate and timely benefit determinations for plan participants while educating providers on benefit plans and medical policy
+ Communicate and collaborate with other internal partners
+ Call coverage rotation
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ M.D or D.O.
+ Active unrestricted license to practice medicine
+ Board certification in an ABMS specialty
+ 5+ years of clinical practice experience after completing residency training
+ Sound understanding of Evidence Based Medicine (EBM)
+ Proven solid PC skills, specifically using MS Word, Outlook, and Excel
+ Ability to participate in call coverage rotation
**Preferred Qualifications:**
+ Licensed in AZ, CA, MA, MN or TX
+ Board certified in family medicine or internal medicine
+ Experience in utilization and clinical coverage review
+ Proven excellent oral, written, and interpersonal communication skills, facilitation skills
+ Proven data analysis and interpretation aptitude
+ Proven innovative problem-solving skills
+ Proven excellent presentation skills for both clinical and non-clinical audiences
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Compensation for this specialty generally ranges from $238,000 to $357,500. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

**Job Description**
**Technical Support Analyst**
**Location:** Kansas City, MO; Orlando, FL; Austin, TX; Nashville, TN or Columbia, MD
**Work Authorization:** No visa sponsorship available for this position.
**Join Oracle's Customer Support team and become the frontline hero of our technology solutions. We have an amazing opportunity within Oracle Health Support to work with our new Clinical AI product - saving clinician's pajama time!**
As a **Technical Support Analyst II** , you'll play a pivotal role in ensuring customer success and satisfaction by delivering top-tier post-sales support across a range of Oracle applications and platforms. You won't just be solving tickets-you'll be solving problems that matter, helping our diverse global customer base navigate complex technical challenges and maximize their investment in Oracle technologies.
This is a highly visible, hands-on role where you'll have the opportunity to:
+ **Be the voice of Oracle** -providing exceptional customer service, timely solutions, and clear communication.
+ **Troubleshoot and resolve** a wide spectrum of technical issues, from OS and database challenges to networking and application performance.
+ **Engage directly with customers and internal teams** , including engineering and product groups, to escalate and resolve critical issues swiftly.
+ **Drive customer satisfaction** through proactive issue tracking, knowledge sharing, and strategic follow-ups.
+ **Grow your expertise** across Oracle's technology stack while making a real impact in high-pressure, real-world environments.
**Key Responsibilities**
+ Act as the primary point of contact for post-sales support inquiries.
+ Resolve incidents and service requests involving databases, networks, virtual environments, and system hardware.
+ Analyze and troubleshoot technical problems across Oracle's Clinical AI Agent and Millennium.
+ Document resolutions and share best practices to enhance team knowledge and customer self-service tools.
+ Collaborate with cross-functional Oracle teams to resolve complex escalations and ensure end-to-end customer satisfaction.
+ Champion the customer experience by maintaining responsiveness, professionalism, and technical excellence at all times.
**What You'll Bring**
+ **2-3 years of help desk or technical support experience** in fast-paced environments.
+ Working knowledge of **SQL, MySQL, Oracle, or MS Access** .
+ Experience working with **Splunk, Lumberjack, or similar.**
+ Familiarity with **JIRA, Remedy, or similar ticketing systems.**
+ Bonus points for experience with **Cerner Millennium** or similar healthcare IT systems.
**Why Oracle?**
At Oracle, your work matters. You'll be empowered to grow your career, expand your technical knowledge, and make a tangible difference in the lives of customers around the world. If you thrive in a collaborative, fast-paced environment where problem-solving and customer impact are top priorities, we want to hear from you.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $20.19 to $4.13 per hour; from: 42,000 to 112,600 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC2
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
Clinical Advocacy & Support has an unrelenting focus on the customer journey and ensuring we exceed expectations as we deliver clinical coverage and medical claims reviews. Our role is to empower providers and members with the tools and information needed to improve health outcomes, reduce variation in care, deliver seamless experience, and manage health care costs.
The Medical Director provides physician support to Enterprise Clinical Services operations, the organization responsible for the initial clinical review of service requests for Enterprise Clinical Services. The Medical Director collaborates with Enterprise Clinical Services leadership and staff to establish, implement, support, and maintain clinical and operational processes related to benefit coverage determinations, quality improvement and cost effectiveness of service for members. The Medical Director's activities primarily focus on the application of clinical knowledge in various utilization management activities with a focus on pre-service benefit and coverage determination or medical necessity (according to the benefit package), and on communication regarding this process with both network and non-network physicians, as well as other Enterprise Clinical Services.
The Medical Director collaborates with a multidisciplinary team and is actively involved in the management of medical benefits. The collaboration often involves the member's primary care provider or specialist physician. It is the primary responsibility of the medical director to ensure that the appropriate and most cost-effective quality medical care is provided to members.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
**Primary Responsibilities:**
+ Conduct coverage reviews based on individual member plan benefits and national and proprietary coverage review policies, render coverage determinations
+ Document clinical review findings, actions, and outcomes in accordance with policies, and regulatory and accreditation requirements
+ Engage with requesting providers as needed in peer-to-peer discussions
+ Be knowledgeable in interpreting existing benefit language and policies in the process of clinical coverage reviews
+ Participate in daily clinical rounds as requested
+ Communicate and collaborate with network and non-network providers in pursuit of accurate and timely benefit determinations for plan participants while educating providers on benefit plans and medical policy
+ Communicate and collaborate with other internal partners
+ Call coverage rotation
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ M.D or D.O
+ Active unrestricted license to practice medicine
+ Board certification in an ABMS specialty with Internal Medicine, ENT, Hematology - Oncology, General Surgery, Rheumatology, or PM&R preferred
+ 3+ years of clinical practice experience after completing residency training
+ Demonstrated sound understanding of Evidence Based Medicine (EBM)
+ Proven solid PC skills, specifically using MS Word, Outlook, and Excel
**Preferred Qualifications:**
+ CA, OR, WA or AZ licensure or willing to obtain
+ Experience in utilization and clinical coverage review
+ Proven excellent oral, written, and interpersonal communication skills, facilitation skills
+ Proven data analysis and interpretation aptitude
+ Proven innovative problem-solving skills
+ Proven excellent presentation skills for both clinical and non-clinical audiences
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
The salary range for this role is $238,000 to $357,500 annually based on full-time employment. Salary Range is defined as total cash compensation at target. The actual range and pay mix of base and bonus is variable based upon experience and metric achievement. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._

**Primary City/State:**
Phoenix, Arizona
**Department Name:**
Imaging Nrsg Support-Hosp
**Work Shift:**
Day
**Job Category:**
Nursing
**Sign-on bonus available**
A rewarding career that fits your life. Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, apply today.
As a Medical Imaging Nurse in Medical Imaging, you will be an integral part of the team and responsible for many duties starting IVs, including circulating, monitoring and documenting the case.
Banner University Medical Center - Phoenix named to list of 100 Great Hospitals in America. We are proud to be a Magnet facility, Academic Medical Center, Level 1 Trauma Center, and Comprehensive Stroke Center. As a Medical Imaging Nurse in IR, you will be an integral part of the team and responsible for many duties in the IR lab, including circulating, monitoring, and documenting the case. Under the direction of the physician, the RN is responsible for procedural sedation and maintaining patient safety during the procedure. The IR team is comprised of highly skilled professionals that include registered nurses, interventional radiologist, neuro-interventionalist, physicians' assistants, and special procedure technologist. We have a collaborative culture with the Interventionalist Physicians who have been here for over 10 years.
**Location:** **Banner University Medical Center - 111 E McDowell Rd**
**Hours:** **Two 10 hour shifts Monday - Friday with varying start times, either 7-1730 or 9- 1930**
Banner Health was named to Fortune's Most Innovative Companies in America 2025 list for the third consecutive year and named to Newsweek's list of Most Trustworthy Companies in America for the second year in a row. We're proud to be recognized for our commitment to the latest health care advancements and excellent patient care.
University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics.
POSITION SUMMARY
This position assesses, plans, implements, evaluates and documents nursing care of patients in accordance with organizational policies and in accordance with standards of professional nursing practice utilizing the framework for professional nursing practice and development. This position is accountable for the quality of nursing services delivered by self or others who are under their direction. This position utilizes specialized knowledge, judgment, and nursing skills necessary to assess data and plan, provide and evaluate care appropriate to the physical and developmental age of assigned patients.
CORE FUNCTIONS
1. Assesses patient physical, psychological, social, spiritual, educational, developmental, cultural and discharge planning needs. Reviews patient history and physical with patient/family and assures completion within appropriate timeframe. Reviews available information obtained by other health care team members. Reviews diagnostics and laboratory data and reports abnormal results to the physician(s) and other appropriate caregivers. Completes assessment and reassessments according to patient need and as outlined in policy.
2. Formulates a plan of care, including the discharge plan, utilizing assessment data and patient, family and health team input. Initiates a plan of care based on patient-specific needs, assessment data and the medical plan of care. Goals for patient are realistic, measurable and developed in conjunction with the patient/family. Considers the physical, cultural, psychosocial, spiritual, age specific and educational needs of the patient in the plan of are. Plans care in collaboration with members of the multidisciplinary team. Reviews and revises the plan of care to reflect changing patient needs based on evaluation of the patient's status.
3. Implements the plan of care through direct patient care, coordination, delegation and supervision of the activities of the health care team. Provides care based on physician orders and the nursing plan of care, in compliance with policies and procedures, standards of care, and regulatory agency requirements. Delegates appropriately, and provides nursing supervision in the provision of care to patients by other licensed nurses and other personnel. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for whom care is provided.
4. Evaluates the patient's and family's response to care and teaching, and revises the plan of care as needed. Evaluates patient progress towards goals and expected outcomes in collaboration with other health care team members. Evaluates patient's response and the effectiveness of patient teaching.
5. Documents assessment, planning, implementation and evaluation in the patient record. Documentation is legible, timely and in accordance with policy. Documentation reflects objective/subjective data, nursing interventions and patient's response to treatment. Notes physician orders accurately and in a timely manner.
6. Provides care based on the best evidence available and may participate in research activities within clinical practice. Participates in unit or facility shared leadership. Interacts and participates in the education, role development, and orientation of facility personnel, patients, students, families and visitors. Promotes/supports growth of others through precepting and mentoring when appropriate.
7. Contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, and safe care. Actively participates in the improvement of national nursing quality indicators and outcomes. Such activities may include participating in professional organizations.
8. In some roles, this position may supervise staff and work flow of the department.
9.Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Interacts with other health care providers in numerous settings in order to report and ask for or clarify information. Also works with clergy to provide spiritual support. Synthesizes and prioritizes data from multiple sources to provide support for the human response of the patient and family to changes in health status.
MINIMUM QUALIFICATIONS
Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required. Additional certification or continuing education may be required based on area of practice.
Relates throughout the interview process the experience, training and education needed to perform the job. Experience in the clinical area for which he or she is applying is desired. Must maintain clinical performance competencies appropriate to the area in which they work as demonstrated through annual validations. Banner Registry and Travel acute care positions require a minimum of one year experience in an acute care hospital setting. Experience must include working in an acute care setting within the past 12 months as a Registered Nurse in the specialty area. Banner Registry and Travel physician practice positions require a minimum of one year experience as a Registered Nurse in a physician practice or an acute care setting.
In a Home Health setting, team members must be able to operate personal vehicle and possess a valid driver's license. Auto insurance coverage is also required to be active and maintained.
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in the Banner McKee Senior Behavioral Health Inpatient Unit must possess an Colorado Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
PREFERRED QUALIFICATIONS
Bachelor's degree preferred. Professional certification preferred.
Additional related education and/or experience preferred.
DATE APPROVED 05/11/2025
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