7 Business Process jobs in Olathe

Description Burns & McDonnell is excited to hire a Senior Business Process Analyst working in our Kansas City, MO office. Working within the Enterprise Transformation Office (EXO), you'll collaborate across teams to help Burns & McDonnell scale, innovate, and thrive as "One Burns & Mac" into next 125 years. As a Senior Business Process Analyst, you'll play a pivotal role in driving business process optimization and continuous improvement at Burns & McDonnell as part of a broader enterprise transformation. You'll bring clarity to the existence and maturity of key business processes- enabling smarter prioritization of improvement efforts based on operational needs and transformation goals. Using techniques like process mapping, facilitation workshops, current/future state modeling, audits, root-cause analysis, and cost-benefit evaluations, you'll uncover opportunities and design targeted solutions that deliver real results. You'll work closely with leaders and subject matter experts across the company to document, analyze, and refine critical ways of working. Ideal candidates bring 7 years of hands-on BPM experience, fluency in BPMN 2.0, and a strong bias for action-turning complexity into clarity and driving measurable business outcomes. Essential Functions: Analyze business processes using structured techniques to identify gaps, inefficiencies, and opportunities for improvement. Collaborate with cross-functional teams to develop and implement new process designs and corresponding technologies that enhance organizational efficiency and effectiveness. Document and present clear findings, recommendations, and proposed solutions for process improvements. Conduct process audits and performance assessments to ensure sustained effectiveness of implemented processes. Collect, interpret, and report on process metrics and KPIs to support informed decision-making. Elicit and document business requirements for transformation initiatives ensuring alignment with the broader organization's goals and objectives. Create and maintain process documentation, including but not limited to: Process scope including roles, inputs, outputs, applications and data Current- and future-state process models Business rules and decision models Relationships with other processes and values streams Variations among GPs, locations, and departments Maintain the business process inventory in alignment with the process management framework. Responsible for overall QA/QC process adherence. Responsible for compliance with company and site safety policies. Performs other duties as assigned. Complies with all policies and standards. Qualifications Bachelors Degree in Business Administration, Management Information Systems, Operations Management, or related field. Minimum 7 years of recent experience in business process improvement, business process management, strategic initiatives, and measuring success. Proven expertise in business process modeling using BPMN 2.0 or other recognized standard. Strong working knowledge of business process management and process improvement principles and governance practices. Demonstrated bias toward action and value creation and avoid "analysis paralysis". Must demonstrate excellent oral and written communication skills, strong interpersonal skills, and the ability to clearly and effectively present complex information to all levels of employees, management, and clients. Ability to recognize patterns and interdependencies to uncover opportunities for reuse is preferred. Able to bring multiple perspectives to the table and maintain objectivity. Fast learner or aptitude for learning new things. Familiarity with APQC Process Classification Framework or other process framework preferred. Familiarity with the IIBA Business Analyst Body of Knowledge, ABPMP BPM Common Body of Knowledge and/or other relevant industry bodies preferred. Experience with process management tools and/or process mining tools preferred. Prior experience as a Business Analyst working on software solutions (SaaS, Custom, ERP, etc.) preferred. Join a Legacy of Innovation and Ownership At Burns & McDonnell, we don't just build projects - we build careers, communities, and a brighter future. As a 100% employee-owned company, we empower our people to think boldly, act decisively, and deliver exceptional results. With over 125 years of innovation and excellence, we are a global leader in engineering, architecture, construction, and consulting services, driven by a shared mission: to make our clients successful. Be a part of a bigger story. Why Burns & McDonnell? Here, you're not just an employee - you're an owner. Our unique employee-ownership culture fosters collaboration, accountability, and a relentless pursuit of excellence. From day one, you'll have a stake in our success, with access to industry-leading benefits that support your physical, emotional, and financial well-being. Our Total Rewards package includes: Employee Stock Ownership Plan (ESOP): A game-changing benefit that rewards your dedication and drives long-term financial growth. Comprehensive Health & Wellness Programs: From medical and dental coverage to wellness initiatives, we prioritize your well-being. Career Development Opportunities: With robust training programs, mentorship, and a culture of continuous improvement, we invest in your growth. Work-Life Balance: Flexible policies and a supportive environment ensure you can thrive both personally and professionally. This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled. EEO/Disabled/Veterans Job Administrative/Office Support Primary Location US-MO-Kansas City Schedule: Full-time Travel: No Req ID: 252233 Job Hire Type Experienced #LI-DS #COR N/A

Job Description

Summary

Maintain a positive work atmosphere by behaving and communicating in a manner consistent with the mission, vision, and values of the organization while providing world-class service. The Operations Business Analyst is a strategic partner to Operational leadership, responsible for delivering actionable insights that drive business performance, partner success, and client satisfaction. The analyst will uncover actionable insights by analyzing customer lifecycle, support performance, onboarding trends, and product engagement, and will translate these into scalable operational improvements. This role will be responsible for building strategic models and reporting infrastructure to translate complex data into compelling insights to help guide key decisions the business.

Duties & Responsibilities

Essential Functions

• Develop and manage financial and operational KPI frameworks to track performance across Basys Operations, aligned with company goals (inclusive of Implementation, Boarding, SIMS, MIMs, PSM and CX).
• Align customer lifecycle performance with budgeting, forecasting, and strategic planning cycles.
• Analyze customer success, onboarding, and support data to identify trends, inefficiencies, and opportunities for strategic investment.
• Collaborate with stakeholders to define metrics that measure time-to-value, NPS, churn risk, and retention probability.
• Build advanced dashboards, scorecards, and Excel to monitor performance and drive accountability.
• Conduct in-depth variance and root cause analysis on customer engagement and retention metrics, linking them to revenue impact and cost efficiency.

Additional Responsibilities

• Provide financial modeling support for customer success investments, strategic initiatives, and product engagement strategies.
• Drive automation of recurring reports and analytics workflows to scale insights delivery and reduce manual effort.

Requirements

• Proven analytical skills with the ability to translate complex data into clear, actionable visual insights.
• Demonstrated expertise in handling large datasets and leveraging data modeling tools for insightful analysis.
• Skilled in delivering clear, data-driven presentations to executive leadership and cross-functional stakeholders.
• Strong working knowledge of, Excel, and financial or CRM systems such as SugarCRM.
• Excellent communication skills; confident in stakeholder engagements across departments and levels.
• Deep understanding of financial performance metrics in a payment processing or ISO environment.
• Experience with SQL, DAX, or other analytics tools is a plus.

Education & Experience

• Associate’s or Bachelor’s Degree Preferred?
• 1-3 years experience in Financial analysis, reporting, or business intelligence.
• Microsoft Excel proficiency preferred.
• Experience working with financial statements, KPI Dashboard, and business performance metrics.
• Proficiency in Microsoft Office Suite, CRM?

Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart.

Basys is an equal opportunity employer

Maximus is seeking an Analyst - Business Analysis to join our team. This is a remote position that will support the Department of Education.

Essential Duties and Responsibilities:

- Apply strong analytical reasoning to understand end user's requirements and transform them into operational applications.

- Acquire deep knowledge of working systems and bring efficient and effective changes for better performance across programs.

- Extract, analyze, and report data to support program activity and assist in management decision making.

- Audit, evaluate, track, and report performance activity for Performance Management and contract compliance purposes (e.g., alignment with the program's service-level agreements,)

- Work closely with operations staff to define requirements, test criteria, and identify success factors.

Additional Essential Duties and Responsibilities:

- Complete all tasks when a new Change request is received from the Department of Education. This includes but is not limited to, opening appropriate tickets, creating wording for letters, obtaining needed approvals and ensure all deadlines are met.

- Assist with tracking and trending customer requests to identify gaps in the process.

- Will be the primary trainer for all new hires as well as all refresher courses in the department. The candidate will be responsible for compiling training material and ensuring it is presented in a clear and accurate manner.

- Assist with PQA, weekly and monthly QC to identify gaps. The candidate will ensure, once a gap is identified, updates are provided to staff to make sure everyone has the correct information.

- Responsible for ensuring all KS documents are up to date with current and correct information.

- Assist with quality reviews of escalated cases for the program and work closely with management to ensure items of significance are shared timely and risks/issues are opened as warranted.

- Other duties as assigned.

Additional Requirements as per contract/client:

- FSA, Department of Education experience required

- Experience with account reconciliations

- High School Diploma or GED required

- Must reside in the U.S.

- Experience with CLASS required

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Obtaining and Maintaining a PIV-I card is a requirement of this position. PIV-I cards must be picked up in person. New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card. Any travel expenses will be paid for by Maximus.

Home Office Requirements:

- Hardwired internet (ethernet) connection

- Internet download speed of 25mbps or higher required (you can test this by going to (1) - Private work area and adequate power source

Additional Minimum Requirements (Updated):

- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.

Minimum Requirements

- Bachelor's degree in related field.
- 3-5 years of relevant professional experience.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

60,000.00

Maximum Salary

$

70,000.00

Director of Financial Planning & Analysis (FP&A) – Software Business Unit page is loaded Director of Financial Planning & Analysis (FP&A) – Software Business Unit Apply remote type Remote: Work from Home Full-Time locations USA-Overland Park-KS-11880 College Blvd., Suite 200 time type Full time posted on Posted 2 Days Ago job requisition id R0030954 It's fun to work at a company where people truly believe in what theyare doing! Job Description: Job Description: We are seeking a highly skilled and strategic Director of Financial Planning & Analysis (FP&A) to join our dynamic team. This role is pivotal in driving financial performance, supporting strategic initiatives, and ensuring the financial health of our software SaaS business unit. The ideal candidate will have a strong background in financial planning and analysis, with specific expertise in the software industry. Responsibilities: Lead the financial planning, budgeting, and forecasting processes for the SaaS business unit. Develop and maintain financial models to support strategic decision-making. Analyze financial data and provide insights to senior management to drive business performance. Collaborate with cross-functional teams to align financial goals with business objectives. Establish reporting on key performance indicators (KPIs) and provide regular financial reports and insights. Implement best practices in financial analysis and reporting. Manage and mentor a team of financial analysts. Required Skills and Qualifications: Bachelor's degree in Finance, Accounting, or a related field; MBA or CPA preferred. Minimum of 10 years of experience – a combination of accounting (financial reporting), and financial planning and analysis, and at least 3 years in a leadership role. Understanding of revenue recognition in a SaaS environment, including subscription-based models and deferred revenue, and industry KPIs Ability to analyze and manage costs related to software development, maintenance, technical and customer support. Proficiency in creating detailed budgets and forecasts that align with strategic goals. Skill in conducting variance analysis to compare actual financial performance against budgeted expectations. Advanced skills in building and maintaining financial models to simulate various business scenarios. Knowledge of key performance metrics specific to SaaS businesses, such as customer acquisition cost (CAC), lifetime value (LTV), churn rate, and monthly recurring revenue (MRR), Annual Recurring Revenue, Backlog, etc Ability to perform scenario planning to evaluate the financial impact of different business strategies and market conditions. Excellent analytical, problem-solving, and decision-making skills. Strong communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment. Software Industry experience, required Preferred Skills: Experience in Power BI, SAP, Alteryx, Office 365. Experience using SAP for financial reporting, analysis, and planning. Industry experience in leading firms in legal eDiscovery preferred but not required. If you are a self-driven individual with a passion for financial analysis and cost optimization, we encourage you to apply for this exciting opportunity. Join our team and contribute to the success of our internal software products. #LI-TP1 #REMOTE The Compensation range for this role is $130,000.00 to $150,000.00 USD annually and may be eligible for an annual bonus. Your specific salary will be determined based on several factors: Location-based market rate for the role Your abilities in relation to the job specification Performance during screening and interview Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team. Click here to learn about Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records. About Us Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters. Epiq’s subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world. We strive for a cohesive, collaborative environment that focuses on group achievement. With over 8 000 associates worldwide, Epiq operates in 19 countries and over 80 global locations . #J-18808-Ljbffr