8 Sales Support jobs in Saratoga Springs
Store Support
Posted 18 days ago
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Job Description
Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
Sales Support Representative - Industrial
Posted today
Job Viewed
Job Description
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Ferguson is currently seeking an individual to fill an immediate need for a Sales Support Representative.
**Schedule: Monday-Friday 8:00am-5:00pm**
**Responsibilities**
+ Work together with Sales associates to support customer needs by determining the best products and solutions.
+ Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
+ Coordinate deliveries on behalf of customers.
+ Answer sales calls for general information, addressing and resolving customer concerns or questions.
+ Ability to effectively use customer relationship management (CRM) system and phone system.
**Qualifications**
+ 1-3 years of inside sales experience is preferred.
+ A background in industrial and technical sales is strongly preferred
+ Exhibit strong skills for sales, including the ability to upsell.
+ Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
+ Ability to react well in a fast-paced environment & follow through on commitments.
+ Highly motivated and customer service oriented mentality with ability to build relationships is a plus.
+ General digital literacy including Microsoft Office and Excel.
+ Ability to quickly learn product knowledge and processes.
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
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**Pay Range:**
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$18.71 - $29.92
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**_Estimated Ranges displayed are Monthly for Salaried roles_** **OR** **_Hourly for all other roles._**
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This role is Bonus or Incentive Plan eligible.
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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
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_The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability._
_Ferguson Enterprises, LLC. is an equal employment employer_ _F/M/Disability/Vet/Sexual_ _Orientation/Gender_ _Identity._
Equal Employment Opportunity and Reasonable Accommodation Information (
Customer Support Advisor (CSA)
Posted 2 days ago
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Job Type Full-timeDescriptionWho We AreUnited Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. We service customers in a variety of industries such as commercial, construction, agricultural, as well as consumers. United Ag & Turf strives for exceptional customer service throughout all our locations and departments including parts, sales, and service.United sees an incredible opportunity in the Northeast to continue to expand the John Deere brand. We will continue to invest heavily in the region, building new facilities, updating and upgrading operations and empowering the business to continue to bring on talented, hardworking people to the team. United Ag & Turf is a sister company to United Construction & Forestry, so the opportunities for our employees to leverage career growth and advancement are endless. We invite you to join us now, as this is just the beginning.What You'll GetA comprehensive employee benefits plan that includes medical, dental, vision, and 401K MatchReferral BonusEarned PTOEmployee Assistance ProgramPaid Company holidaysCompany Paid Life InsuranceGreat Work/Life BalanceOpportunities for advancementA chance to work for the best in the businessJob Type: Full Time Schedule: Monday - Friday 1st shift - Saturdays as neededUnited Ag & Turf NE is seeking a Customer Support Advisor to support United C&F customers by delivering equipment management solutions, driving product support sales, and ensuring strong customer satisfaction across assigned territories.What You'll DoResearch parts in appropriate John Deere systems and other vendor systems for the customers when the parts department cannot.Maximize product support sales from designated customers. Both parts and labor sales.Perform regular undercarriage inspections and assist the customer in managing their undercarriage fleet.Maintain customer service excellence by becoming an indispensable consultant for their equipment management needs.Work with territory sales reps to maximize the probability of repeat sales and increase United C&F's share of new equipment purchases.Develop new product support business within the assigned territory, with customers that haven't utilized United C&F in the past.Maintain thorough knowledge of United C&F's product line and their product support offerings.Maintain an average of six-ten customer contacts per day.Be cognizant of product support trends in the industry and monitor shifts in customer needs and adapt to them.Constantly seek self-improvement by gaining product/sales knowledge, reading, and listening to outside sources. RequirementsPreferredCollege degree preferred or relevant work experience, with at least 3 to 5 years of relevant experience within a similar field. Organization and communication skills must be highly developed. Computer skills need to be broad based.A valid driver's license will be required.Physical RequirementsWhile performing the duties of this job, the employee is regularly required to use hands to finger, handle, type or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand, and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perceptionSalary Description $45,000 per year
Field Customer Support Specialist (Collections)- Winter Garden, FL
Posted 2 days ago
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Location: Winter Garden, FL
Who We Are
At Acima , our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that enhance their quality of life with ease of access to the things they need and want. We can provide this access by being a leader in the Lease-To-Own space where we offer customers the ability to acquire their dream products without the constraints of traditional Financing. At Acima we currently have over 30,000+ retail partners and are growing daily! Through innovation, integrity, and dedication to customer satisfaction, we are the premier choice for leasing services, enriching the lives of our customers one lease at a time.
The Role
The Field Customer Support Specialist (collections) is responsible for managing customer accounts and meeting Company collections expectations by resolving past due accounts. This role may utilize a Company vehicle to complete customer home field visits and product returns in a manner consistent with Acima standards, policies, and procedures.
Compensation
The Field Customer Support Specialist position is paid hourly in accordance with Acima's usual payroll procedures. In addition to a starting hourly rate of $19 - $20 per hour, the position may be eligible for various bonus and/or incentive programs in effect. To be eligible to receive bonuses or incentives, the role must be actively employed and meet all other requirements established in the bonus or incentive plan; unless otherwise required by applicable state or local law
Key Responsibilities
- Coordinate with collections team to assist in resolving past due accounts
- Maintain accurate records of past due account activity
- Maintain accurate records of all field activity
- Complete customer field visits in a timely manner as assigned
- Complete customer product returns as scheduled
- Keep assigned vehicle(s) clean and maintained
- Follow all safety and product handling procedures
- Handle sensitive payment information securely
- Must be at least 18 years of age
- High school diploma or GED
- Valid state driver's license and good driving record
- Excellent communication and customer service skills
- Ability to talk on the phone when needed
- Ability to lift and move heavy items
- Capable of using basic technology
- Proficiency in Microsoft Office Suite and other relevant software applications
- Ability to work independently and with others
- Organized, with time-management skills
- Past collections or door to door sales experience or familiarity with the leasing industry is preferred
- Award Winning Culture
- Career Growth Opportunities!
- Weekly Pay!
- Bonus potential (based on performance)
- Full Benefits (Health, Dental, Vision), Life Insurance, LTD, STD, FSA, 401k, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Legal Insurance, Accident Insurance, Limited Purpose Plan, Identity Theft Protection Plan, Hospital Indemnity, Critical Illness
- PTO
- 401k Match
- Discounts from Acima partners
- FSA/HAS
Expected Hours of Work
This is a full-time position. The days and hours of operation are Monday through Sunday. The days and hours that you will actually work will vary, but will include evenings and weekends.
Physical Demands
The physical demands described here are representative of those that must be met by a Coworker to successfully perform the essential functions of this job. While performing the duties of this job, the Coworker is regularly required to talk and listen to coworkers and customers. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The Coworker must frequently lift and/or move (push/pull) heavy items and merchandise. All Coworkers are expected to adhere to all Company safety guidelines while meeting the physical demands of the job.
Acima is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.
This job description is not intended to be all-inclusive. Coworker may perform other related duties as negotiated to meet the ongoing needs of the organization.
Customer Service/Support Executive
Posted 2 days ago
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Providence, NY Onsite
Contract.
Role Description: Customer Service & Analyst
Competencies: CEM - Customer Service
Experience (Years): 2-4
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