189 Service Engineer jobs in Plymouth

Company Overview

Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a "Bridgestone West" strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.

At Bridgestone, you are Free to Be

We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.

Job Category

Engineering & Science

Position Summary

Are you a Field Service Engineer who is tired of 85% or 90% travel and wish you could be home more often? Great News!

We are seeking a Field Service Engineer like you to join our amazing team in our beautiful Muscatine, IA Manufacturing plant. Although the job has been posted in a wider variety of locations, this position is onsite and is located in Muscatine, IA. Full relocation assistance is being offered along with a great compensation, annual bonus, and world-class benefits! Travel would be domestically and would only be 50% and would most often be to our Bandag manufacturing facilities in Abilene, TX, Griffin, GA or Oxford, NC.

As a Field Service Engineer, you will be providing Engineering Services and support to the Bridgestone pre-cure tread (PCT) manufacturing operations through evaluation, analysis, design, supervision, upgrading and installation of corporate facilities, equipment, controls and process systems. Is a source of knowledge and expertise on equipment in Bridgestone Bandag manufacturing sites. You will also need to be proficient in plant mechanical and electrical systems, risk prevention systems, buildings and grounds (asphalt, roofing, HVAC, lighting, etc.), warehousing, waste management and logistics. 50% domestic travel will be required.

Responsibilities

Lead and manage equipment installation projects.

Design and refine manufacturing equipment and processes.

Collaborate with global teams and serve as a technical consultant.

Maintain engineering documentation and provide training.

Travel up to 50% to support domestic manufacturing sites.

Minimum Qualifications:

• Minimum 2 years of relevant experience or equivalent work experience.

• Strong mechanical and electrical systems knowledge.

• Excellent communication, leadership, and problem-solving skills.

Preferred Qualifications:

• Bachelor's degree in Mechanical, Industrial, Electrical Engineering, or Engineering Physics is preferred.

• Millwright or Industrial Mechanic background is a plus with experience installing machinery in manufacturing environments!

• A working knowledge of facilities infrastructures such as electrical, HVAC, plumbing, and other related areas is a must.

• PLC experience in order to trouble-shoot and modify PLC's a plus!

#LI-JB1

Minimum Qualifications

Typically requires a bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience

What we offer

At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:

• A supportive and engaging onboarding experience to ensure a smooth transition into our team.

• The opportunity to develop and grow, through training and regular mentorship.

• Corporate Social Responsibility activities.

• A truly global, dynamic and challenging work environment.

• Agility and work/life effectiveness and your long-term well-being.

• A diverse and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide?

• Our Culture - A work environment that values diversity, inclusion & belonging
• Competitive Compensation - Day 1 Benefits & Competitive Salary
• Retirement Benefits - Matching 401K & Profit-Sharing Program
• Professional Growth - Clear pathways for Career, Leadership and Personal Development
• Health Benefits - Flexible Spending/Health Savings Accounts
• Work-Life Balance - Generous & Front-Loaded Paid Time Off Plan
• Education - Tuition Assistance Program for both graduate and undergraduate levels
• Insurance Perks - Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company paid life insurance & short-term disability programs
• Work Flexibility - Business casual Dress Attire & casual (jeans) Friday!
• Employee Engagement - Employee Resource Groups to network, build a sense of community and enhance one's career and personal development

ADDITIONAL COMPENSATION:

• For Service, Technical Support, Marketing & Sales Roles: Additional compensation is available through either an Incentive and/or Commission Plan.
• For Employees who reside in Connecticut, Massachusetts, New Jersey and California: Additional compensation is offered through a Cost-of-Living Adjustment (COLA)

Shimadzu Scientific Instruments is seeking a Field Service Engineer to join our team and play a vital role in providing exceptional service and support for our analytical instrumentation. In this position, you will be responsible for a variety of service-related functions, including the repair, maintenance, and performance verification of assigned products, including demo equipment and instruments returned from customers.

JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:

• Provide daily repair and maintenance support for assigned products, including installations.
• Conduct in-house bench repairs and onsite customer repairs as needed while primarily handling field service calls with limited supervision.
• Travel within the local region (including day and overnight trips) to support customer needs.
• Offer technical support via phone to customers and field personnel regarding repairs, maintenance and installations.

EDUCATION AND QUALIFICATIONS:

• Associate degree in Electrical Engineering or Technology; a bachelor's degree is preferred.
• At least four years of experience in repairing analytical instrumentation, including HPLC, GC, LCMS, AA, or similar instruments.
• Strong technical knowledge and understanding of these technologies.
• Excellent communication and customer relations skills.
• Willingness to travel

At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment.

This full-time, non-exempt position comes with a comprehensive benefits package. In your first year, you will receive 10 paid vacation days, 8 paid personal days, 8 paid scheduled holidays and 3 paid floating holidays (Residents of California and Puerto Rico will receive state-mandated sick leave instead of personal days). After one year of employment, you will also be eligible for a generous short-term disability program with the company covering 100% of monthly premiums.

The starting salary range for this role is 75,000 to 77,000 annually, paid semi-monthly. As a non-exempt position, you will be eligible for overtime and double time pay, as outlined in our employee handbook. Additional variable compensation includes an incentive plan (10% of base salary) based on company and service performance, paid semi-annually in April and October. A year-end discretionary bonus may also be awarded based on overall company performance.

This position includes a company car with a fuel card (with a 55 per pay deduction for personal use), company laptop, and a company-paid cell phone, which remains company property but can be used for personal purposes.

For more details on benefits, please visit

Shimadzu is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. No fee will be paid in the event the candidate is hired by Shimadzu as a result of the referral or through other means.

EEO Statement:

Shimadzu Scientific Instruments (SSI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please click here .

Description

Field Service Engineer

The Field Service Engineer is responsible for providing onsite system diagnostic and analytical support to customers within a geographic territory, or assigned to a specific account, supporting the customer per the terms of the SLA (Service Level Agreement) with Park Place Technologies. Specifically, the FSE responds to customers’ systems failures by way of computer hardware service, testing, diagnostic analysis, and systems analysis of hardware, storage area networks, and system configurations. An FSE must be available to respond to customer issues 24/7 and service all equipment regardless of product training within the designated service area. They also must have a thorough and broad knowledge of system configuration and equipment compatibility requirements and limitations across various OEM product lines. The FSE has the skillset to review machine logs internal to the device. As an FSE, you must be willing to participate in After Hours Support Team (if assigned) - providing first response to incoming customer service requests after normal business hours – or hours as assigned per customer contract. The customer support center may field and coordinate calls during scheduled and unscheduled hours.

What you’ll be doing:

• Provides onsite technical customer support:

• Ensures timely, professional, and effective response to customer service needs to maintain a high level of customer satisfaction.

• Must be able to be scheduled for work on shifts occurring at any time of day.

• Provides effective problem analysis and identification remotely before arrival at customer site; determines needed parts and documentation to minimize down time and multiple trips

• Performs service in a cost effective manner.

• Displays professional attitude and courtesy while on site.

• Maintains effective communication with customer and our customer support center during repair process and any projected delay.

• Analyzes software and hardware error logs, utilizes diagnostic and troubleshooting techniques and operating system analysis to ensure timely and effective repair.

• Analyzes, diagnoses, troubleshoots and repairs hardware, storage area network and systems configuration and compatibility problems.

• Utilizes multiple tools for remote system connection to perform remote diagnosis, repair or configuration changes.

• Follows customer specific repair procedures.

• Assesses current and future customer needs based on usage of the system.

• Inventory / Parts Management:

• Determines needed parts and quantities based on contracts in service area.

• Returns bad or excess parts in a timely manner.

• Manages accurate inventory count, daily and as required and performs bi-yearly physical count inventory.

• Administrative:

• Accurately completes and timely returns audit forms, email replies, timesheets and expense reports.

• Attends and participates in regularly scheduled team meetings.

• Accounts for all activities correctly using Field Point time reporting utility.

What we’re looking for:

• Minimum seven (7) years specific experience working with OEM data center hardware

• Successful Prior Field experience

• Solid technical aptitude

• Understanding of different OEM equipment with the ability to grasp new products/concepts

• Ability to work long and/or unusual hours while maintaining effectiveness (manage being on call 24/7)

• Demonstrated experience providing Customer Service (may be internal to organization) and ability to put the Customer Needs first

• Proven ability to work independently, while exhibiting leadership and collaboration, when working with others

• CompTIA A+ and Server + required

• Must possess a valid driver’s license and an appropriate driving record based on the position travel requirements.

• Must be able to assume an on-call status position and respond based on service level agreements within assigned territory.

• Must be able to maintain regular working hours assigned, if site specific assignment.

• Must be able to lift 50 pounds, stand and walk for extended periods of time, pull, lift, squat, reach, bend, and stoop to equipment, parts, and supplies. Again, this is an extremely active position that requires walking, standing, squatting, bending, and driving for over 50% of the workday.

• Must be able to pass customer background screenings in addition to Park Place Technologies pre-employment screenings.

Bonus Points:

• Certification and other OEM computer hardware certifications from major vendors such as Dell, IBM, HP, etc. are helpful

• Bachelor's degree in related field (i.e. Computer Science, Engineering) or equivalent experience preferred

Education:

• High School Degree required

Travel:

• Must be able to travel to client sites up to 75% of the time within a predetermined territory radius (up to 4+ hours/one way by car).

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by calling 1- .

Park Place Technologies is an Equal Opportunity Employer D/V.

Park Place Technologies has an in-house recruiting team that focuses exclusively on the hiring needs of our company. We are not currently accepting additional third-party agreements or unsolicited resumes. If you would like to be considered as a preferred partner with Park Place Technologies, please submit your detailed information to Any CVs submitted directly to hiring managers will be considered unsolicited and become the property of Park Place Technologies.

#LI-AP1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers' critical path of progress by making them smarter, faster and more efficient.

Job Summary & Responsibilities

Provide highly visible customer support through the performance of on-site installation as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and system
Check out and approve the operation quality of system equipment. May instruct customers in the operation and maintenance of the system
Serve as company liaison with customer on administrative and technical matters for assigned projects
Interpret customers' needs and clarify if the responsibility for problem resolution falls to sales personnel, customer support representatives, or engineers

Qualifications

Bachelor or above degree in related Engineering.
Require a minimum of 3 years of related experience in Semiconductor industry.
Can use skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative as well as practical ways.
Can work on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Interacts with senior internal and external personnel.
Excellent verbal and written communication skills.
Possess good interpersonal skills and willing to work in a team environment.
Excellent project and time management skills.
Travel will be required to support other sites.

Onto Innovation Inc. offers competitive salaries and a generous benefits package, including health/dental/vision/life/disability, PTO, 401K plan with employer match, and an Employee Stock Purchase Program (ESPP) along with health & wellness initiatives. We provide a collaborative working environment along with resources, and state-of-the-art tools & equipment to promote success; and a welcoming, inclusive corporate culture where individuals are recognized for their contributions.

Onto Innovation Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

For positions requiring access to technical data, Onto Innovation Inc., Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process.