Full Job Description
PURPOSE AND SCOPE:
As an intern with Fresenius Medical
Care, a student will apply classroom based knowledge to workplace
experience and will benefit from learning experiences in their major
area of study.
Supports FMCNA’s mission, vision, core values and
customer service philosophy. Adheres to the FMCNA Compliance Program,
including following all regulatory and division/company policy
requirements.
DUTIES / ACTIVITIES:
CUSTOMER SERVICE:
- Responsible for driving the FMCNA culture through
values and customer service standards.
- Accountable for
outstanding customer service to all external and internal customers.
- Develops and maintains effective relationships through
effective and timely communication.
- Takes initiative and
action to respond, resolve and follow up regarding customer service
issues with all customers in a timely manner.
PRINCIPAL
RESPONSIBILITIES AND DUTIES:
- Other duties as assigned.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics
described here are representative of those an employee encounters
while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to
perform the essential functions.
EDUCATION:
Actively pursuing a
college degree in similar major
EXPERIENCE AND REQUIRED SKILLS:
- Previous work experience preferred.
- Excellent
oral and written communication skills
EO/AA Employer:
Minorities/Females/Veterans/Disability/Sexual Orientation/Gender
Identity
Fresenius Medical Care North America maintains a drug-free
workplace in accordance with applicable federal and state laws.
EOE, disability/veterans