693 Jobs in Rapid City

About FWF

FWF is a third-party logistics and transportation company headquartered in Grand Rapids, MI. Together, we have paved the way in the transportation industry since our founding in 2012. Our award-winning culture is devoted to empowering people and collectively fostering an environment of excellence as we strive to uplift our teammates, partners, and customers to create a lasting impact. As a 3PL, we specialize in full truckload (TL), less-than-truckload (LTL), drayage, rail, and international ground and air freight. 

Please note that this role is a 100% on-site role located in our corporate office in Kentwood, MI.

As a Sales Intern at FWF, you will learn the fundamentals of sales prospecting, qualifying, and opportunity generation, as well as exposure to sales presenting and closing. This internship is designed to give you hands-on experience in identifying potential clients, understanding their needs, and setting up qualified meetings for our full-time sales team. It best suits aspiring sales professionals looking to develop core sales skills through collaborative, hands-on experience. This role is compensated at an hourly base rate plus commission and bonuses.

Responsibilities

• Research and identify potential leads through various lead-generation platforms
• Qualify leads by assessing needs and determining their fit with FWF services
• Outreach to prospective clients via cold calls, emails, and social media
• Maintain accurate and updated lead information in company CRM
• Set appointments with qualified prospects and collaborate with our sales team on meeting preparation and presentation
• Track and report on outreach activities and lead progress
• Collaborate with tenured sales roles on pricing and negotiation strategies
• Maintain a healthy pipeline of prospects and opportunities that drive customer onboarding
• Work closely with sales, marketing, and training teams to align on sales strategies and messaging
• Attend training sessions on sales techniques, industry knowledge and market insights
• Shadow experienced sales professionals to learn best practices

Qualifications

• Currently pursuing a degree in Business, Supply Chain, Marketing, Communications, or a related field
• Strong communication skills, both written and verbal
• Competitive - You like to win without taking shortcuts
• Humble - You are eager to learn and seek constructive feedback
• Self-starter - You’re not afraid to make mistakes, and you learn from them
• Problem-solver - You may not have all the answers, but you’re willing to find them
• Resilient - You don’t take rejection as failure and can maintain posture through challenges
• Familiarity with CRM software (e.g., Salesforce) is a plus but not required

Skills You Will Develop

• Prospecting
• Cold Calling
• Lead Qualifying
• Opportunity Generation
• Sales Presenting
• Pipeline Management

Compensation

• $15/hour base rate
• Performance-based bonus and commission on assisted sales

Awards and Recognition

• Inc. 5000 Fastest-Growing Private Companies in America
• Inc. 5000 Regionals: Midwest
• A Transport Topics Top Freight Brokerage Firm
• Top Company for Women to Work for in Transportation
• Detroit Free Press Top Workplaces
• Michigan Celebrates Small Business 50 Companies to Watch
• West Michigan's Best and Brightest Companies to Work For

At FWF, we embrace diversity and are committed to creating an inclusive environment where every individual is respected and valued. Our values - Show don't tell, honor your word, impact those around you, education creates excellence, leadership beyond title, and do what it takes - guide us in promoting equal opportunity and fostering a culture that thrives on equality.

Pay: $19.50 per hour

At Great Wolf, the Restaurant Cook 2  works in a fast paced, exciting environment to deliver on our commitment to high quality hospitality. The Restaurant Cook 2 prepares food in accordance with recipes set by the executive chef, ensuring meal quality and guest satisfaction.

Hiring immediately with full-time, part-time, and flexible scheduling  

Join our Pack:    

•Grow your career : A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels   

•Great Perks : Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives   

•Learn While You Earn : Gain access to Great Wolf University for on-the-job training, functional, and leadership training   

•Prioritize Your Well-Being : We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund   

•Celebrate Your Uniqueness : Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.   

Benefits:    

• Medical, Dental, and Vision insurance   
• Health savings account   
• Telehealth resources   
• Life insurance   
• 401K with employer match   
• Paid vacation time off   
• Paid parental leave   

Essential Duties & Responsibilities

• Ensure the daily operation of the back of house adheres to operating procedure guidelines
• Perform food preparation tasks for all fruits, vegetables, meats, poultry, fish, etc. used in recipes
• Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef
• Ensure back of house area adheres to the highest standards of cleanliness, presentation, and service
• Maintain appropriate levels of necessary dishes and utensils; keep all dishware used in cooking and serving clean and sanitary at all times
• Monitor supply levels in back of house area and replenish as necessary
• Monitor equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary
• Ensure compliance with all food-handling and sanitation regulations

Basic Qualifications & Skills

• Some High School education or equivalent
• Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed
• Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

• Enrollment in, or willingness to work towards culinary degree
• Previous cook experience
• Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment
• Proven teamwork
• Projects professional image that inspires trust and confidence
• Enthusiastic and positive energy

Physical Requirements

• Able to lift up to 30 lbs.
• Able to bend, stretch, and twist
• Able to stand for long periods of time

Application Instructions:    

Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.   

 Position Close Date:

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities  

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) 

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.  

Pay: $21.50 per hour

At Great Wolf, the Culinary Lead  is key to the success of overall food operations and oversees daily culinary operations by ensuring food quality, presentation, recipes, and portion control meet the highest standards and result in overall guest satisfaction.

Join our Pack:   

•Grow your career : A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels  

•Great Perks : Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives  

•Learn While You Earn : Gain access to Great Wolf University for on-the-job training, functional, and leadership training  

•Prioritize Your Well-Being : We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund  

•Celebrate Your Uniqueness : Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.  

Benefits:   

•Medical, Dental, and Vision insurance  

•Health savings account  

•Telehealth resources  

•Life insurance  

•401K with employer match  

•Paid vacation time off  

•Paid parental leave  

Essential Duties & Responsibilities

• Assist culinary management in administrative and personnel related matters, including; scheduling, time clock reviews, overtime, performance, discipline, investigations, training and development, etc.
• Prepares food as outlined on Banquet Event Order
• Provides food preparation assistance by washing, peeling, cutting, and seeding vegetables and fruits; cleaning, cutting, and grinding meats, poultry, and seafood
• Prepares soups and sauces by stirring and straining
• Breads foods by dipping food items in crumbs, flour, and batter
• Controls recipes by weighing and measuring designated ingredients
• Provides foodstuffs and utensils for chef by carrying pans, kettles, and trays of food to and from workstations, stove, and refrigerator
• Maintains safe, secure, and healthy work environment by cleaning work areas, equipment and utensils; segregating and removing garbage; steam-cleaning or hosing garbage containers; following sanitation standards and procedures; complying with legal regulations
• Keeps supplies and foodstuffs ready by inventorying stock; requisitioning supplies and foodstuffs; verifying receipt; storing
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs

Basic Qualifications & Skills

• High School diploma or equivalent experience; may have current enrollment
• Previous food preparation experience in a restaurant setting
• Prior training and/or experience in hands-on equipment maintenance
• Comprehensive knowledge of food preparation and demonstrated ability to understand sanitation related issues and precautions necessary to ensure a clean food preparation environment
• Must be flexible regarding scheduling based on business demands
• Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

• Previous leadership experience
• Proven teamwork
• Projects professional image that inspires trust and confidence
• Enthusiastic and positive energy
• Multi-tasking ability

Physical Requirements

• Able to lift up to 15 lbs.
• Able to bend, stretch, and twist
• Able to stand for long periods of time

Application Instructions:   

Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.  

 Position Close Date:    

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Pay: $19.50 per hour

At Great Wolf, the Restaurant Cook 2  works in a fast paced, exciting environment to deliver on our commitment to high quality hospitality. The Restaurant Cook 2 prepares food in accordance with recipes set by the executive chef, ensuring meal quality and guest satisfaction.

Hiring immediately with full-time, part-time, and flexible scheduling  

Join our Pack:    

•Grow your career : A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels   

•Great Perks : Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives   

•Learn While You Earn : Gain access to Great Wolf University for on-the-job training, functional, and leadership training   

•Prioritize Your Well-Being : We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund   

•Celebrate Your Uniqueness : Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.   

Benefits:    

• Medical, Dental, and Vision insurance   
• Health savings account   
• Telehealth resources   
• Life insurance   
• 401K with employer match   
• Paid vacation time off   
• Paid parental leave   

Essential Duties & Responsibilities

• Ensure the daily operation of the back of house adheres to operating procedure guidelines
• Perform food preparation tasks for all fruits, vegetables, meats, poultry, fish, etc. used in recipes
• Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef
• Ensure back of house area adheres to the highest standards of cleanliness, presentation, and service
• Maintain appropriate levels of necessary dishes and utensils; keep all dishware used in cooking and serving clean and sanitary at all times
• Monitor supply levels in back of house area and replenish as necessary
• Monitor equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary
• Ensure compliance with all food-handling and sanitation regulations

Basic Qualifications & Skills

• Some High School education or equivalent
• Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed
• Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

• Enrollment in, or willingness to work towards culinary degree
• Previous cook experience
• Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment
• Proven teamwork
• Projects professional image that inspires trust and confidence
• Enthusiastic and positive energy

Physical Requirements

• Able to lift up to 30 lbs.
• Able to bend, stretch, and twist
• Able to stand for long periods of time

Application Instructions:    

Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.   

 Position Close Date:

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities  

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) 

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.  

Pay: $21.50 per hour

At Great Wolf, the Culinary Lead  is key to the success of overall food operations and oversees daily culinary operations by ensuring food quality, presentation, recipes, and portion control meet the highest standards and result in overall guest satisfaction.

Join our Pack:   

•Grow your career : A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels  

•Great Perks : Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives  

•Learn While You Earn : Gain access to Great Wolf University for on-the-job training, functional, and leadership training  

•Prioritize Your Well-Being : We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund  

•Celebrate Your Uniqueness : Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.  

Benefits:   

•Medical, Dental, and Vision insurance  

•Health savings account  

•Telehealth resources  

•Life insurance  

•401K with employer match  

•Paid vacation time off  

•Paid parental leave  

Essential Duties & Responsibilities

• Assist culinary management in administrative and personnel related matters, including; scheduling, time clock reviews, overtime, performance, discipline, investigations, training and development, etc.
• Prepares food as outlined on Banquet Event Order
• Provides food preparation assistance by washing, peeling, cutting, and seeding vegetables and fruits; cleaning, cutting, and grinding meats, poultry, and seafood
• Prepares soups and sauces by stirring and straining
• Breads foods by dipping food items in crumbs, flour, and batter
• Controls recipes by weighing and measuring designated ingredients
• Provides foodstuffs and utensils for chef by carrying pans, kettles, and trays of food to and from workstations, stove, and refrigerator
• Maintains safe, secure, and healthy work environment by cleaning work areas, equipment and utensils; segregating and removing garbage; steam-cleaning or hosing garbage containers; following sanitation standards and procedures; complying with legal regulations
• Keeps supplies and foodstuffs ready by inventorying stock; requisitioning supplies and foodstuffs; verifying receipt; storing
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs

Basic Qualifications & Skills

• High School diploma or equivalent experience; may have current enrollment
• Previous food preparation experience in a restaurant setting
• Prior training and/or experience in hands-on equipment maintenance
• Comprehensive knowledge of food preparation and demonstrated ability to understand sanitation related issues and precautions necessary to ensure a clean food preparation environment
• Must be flexible regarding scheduling based on business demands
• Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

• Previous leadership experience
• Proven teamwork
• Projects professional image that inspires trust and confidence
• Enthusiastic and positive energy
• Multi-tasking ability

Physical Requirements

• Able to lift up to 15 lbs.
• Able to bend, stretch, and twist
• Able to stand for long periods of time

Application Instructions:   

Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.  

 Position Close Date:    

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

LPN Shift Supervisor

We are helping people overcome. Join us.

The LPN Shift Supervisor works as part of a multi-disciplinary team providing excellent medical care by overseeing the medical needs of the residents while monitoring the operation of the med room by the medical assisting team. As an LPN at Hope Network you will model and teach exemplary care to floor staff and coordinate care needs with external medical entities.

Here are just some of the ways Hope Network invests in you for all that you do:

• Pay starting from $25/ hour (commensurate with experience)
• Medical, Dental, and Vision Benefits Eligible on Day One
• Retirement Plan with Employer Match
• Generous Paid Time Off
• Educational Reimbursement
• Learning & Development Opportunities
• Supportive Work Environment
• Employee Assistance Program

Job Responsibilities:

Treatment

• Assist nursing team with dispensing, monitoring, procurement, and evaluating efficacy of client medications, including intermuscular injections.
• Assist nursing team with monitoring and treating chronic and acute medical conditions within the scope of practice

Leadership

• Pass medications and facilitate supervision of medication passes, when needed
• Provide training and hands-on assistance in residents' activities of daily living and self-care tasks.
• Coordinate and implement infection control and other quality assurance procedures
• Be a super-user with the electronic medication administration record (eMAR) to facilitate quality monitoring, as needed

Coordination of Care

• Act as liaison with psychiatrist, external medical providers, guardians, residents, and staff
• Collaborate with pharmacies and staff regarding medication orders.
• Participate in the development and implementation of individual treatment plans for residents.
• Assist with medical appointments as necessary
• Close work with the nursing team and interdisciplinary team to think outside of the box to find solutions to meet residents where they are; to provide truly patient centered care.

Job Requirements:

• You appreciate a high level of autonomy in leading medical care.
• You seek evidence-based decision making within your scope of practice
• You value positive work culture, team cohesion, and building up of co-workers
• Advocacy and empathy are pillars of your nursing practice
• You demonstrate positivity and professionalism in communication.
• You thrive both when working independently and with a multidisciplinary team.

Licensing Requirements

• Active State of Michigan Practical Nurse Licensure (LPN).
• Prior experience in a residential setting preferred
• Experience working with electronic medical records.
• Valid driver's license with acceptable driving record.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

LPN Shift Supervisor

We are helping people overcome. Join us.

The LPN Shift Supervisor works as part of a multi-disciplinary team providing excellent medical care by overseeing the medical needs of the residents while monitoring the operation of the med room by the medical assisting team. As an LPN at Hope Network you will model and teach exemplary care to floor staff and coordinate care needs with external medical entities.

Here are just some of the ways Hope Network invests in you for all that you do:

• Pay starting from $25/ hour (commensurate with experience)
• Medical, Dental, and Vision Benefits Eligible on Day One
• Retirement Plan with Employer Match
• Generous Paid Time Off
• Educational Reimbursement
• Learning & Development Opportunities
• Supportive Work Environment
• Employee Assistance Program

Job Responsibilities:

Treatment

• Assist nursing team with dispensing, monitoring, procurement, and evaluating efficacy of client medications, including intermuscular injections.
• Assist nursing team with monitoring and treating chronic and acute medical conditions within the scope of practice

Leadership

• Pass medications and facilitate supervision of medication passes, when needed
• Provide training and hands-on assistance in residents' activities of daily living and self-care tasks.
• Coordinate and implement infection control and other quality assurance procedures
• Be a super-user with the electronic medication administration record (eMAR) to facilitate quality monitoring, as needed

Coordination of Care

• Act as liaison with psychiatrist, external medical providers, guardians, residents, and staff
• Collaborate with pharmacies and staff regarding medication orders.
• Participate in the development and implementation of individual treatment plans for residents.
• Assist with medical appointments as necessary
• Close work with the nursing team and interdisciplinary team to think outside of the box to find solutions to meet residents where they are; to provide truly patient centered care.

Job Requirements:

• You appreciate a high level of autonomy in leading medical care.
• You seek evidence-based decision making within your scope of practice
• You value positive work culture, team cohesion, and building up of co-workers
• Advocacy and empathy are pillars of your nursing practice
• You demonstrate positivity and professionalism in communication.
• You thrive both when working independently and with a multidisciplinary team.

Licensing Requirements

• Active State of Michigan Practical Nurse Licensure (LPN).
• Prior experience in a residential setting preferred
• Experience working with electronic medical records.
• Valid driver's license with acceptable driving record.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Pay: $20.50 per hour

At Great Wolf, the Public Area Supervisor  brings joy to families through active involvement in daily housekeeping and lodge operations. This leadership role is critical in executing on business requirements, supporting the housekeeping team, and interacting with guest and pack members to enhance their experience and maximize profitability.

Hiring immediately with full-time, part-time, and flexible scheduling  

Join our Pack:    

•Grow your career : A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels   

•Great Perks : Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives   

•Learn While You Earn : Gain access to Great Wolf University for on-the-job training, functional, and leadership training   

•Prioritize Your Well-Being : We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund   

•Celebrate Your Uniqueness : Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.   

Benefits:    

• Medical, Dental, and Vision insurance   
• Health savings account   
• Telehealth resources   
• Life insurance   
• 401K with employer match   
• Paid vacation time off   
• Paid parental leave   

Essential Duties & Responsibilities

• Supervises daily public area operations to ensure cleanliness of public areas to lodge standards and ensures completion of daily tasks and assignments
• Ensures all public space, storage, back of house areas, are safe, clean, and organized; and closets are properly inventoried and stocked for each shift.
• Schedules daily assignments, daily and weekly projects, and optimizes staff to ensure lodge cleanliness, proper floor care, carpet-cleaning projects.
• Provides coaching, encouragement, and recognition to pack members regularly
• Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members
• Responds to pack/guest concerns or requests and escalates to leadership or other departments as appropriate
• Understands and participates in scheduling of staff, execution of labor management and forecasting
• Conducts daily stand up meetings with Housekeeping pack to prioritize the day and facilitates feedback from Pack Members
• Monitors performance of staff, providing real time feedback and coaching
• Participates in recruitment and selection of talent for the housekeeping tea
• Partners with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNP
• Participates with leadership in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc.
• Maintains quality of operation by ensuring service excellence, ensuring adequate inventory levels, and operational equipment by troubleshooting, maintenance, and/or calling for repair
• Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs

Required Qualifications & Skills

• High School diploma or GED
• Previous experience with janitorial, laundry, housekeeping, or similar experience
• Experience and basic knowledge of Microsoft Office and general software systems
• Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills
• Proficient in both written and spoken English
• Ability to work flexible schedule including nights, weekends, holidays as needed

Desired Qualifications & Traits

• Previous experience in a leadership/supervisory capacity
• Previous cleaning experience at a high volume hotel or public facility
• Bilingual, English and Spanish

Physical Requirements

• Able to lift up to 30lbs
• Able to push/pull up to 100lbs
• Able to bend, stretch, and twist
• Able to stand and walk for long periods of time
• Able to climb multiple flights of stairs on daily basis and walk frequently
• Able to work with chemicals according to directions

Application Instructions:    

Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.   

 Position Close Date:   

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities  

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) 

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Pay: $20.50 per hour

At Great Wolf, the Public Area Supervisor  brings joy to families through active involvement in daily housekeeping and lodge operations. This leadership role is critical in executing on business requirements, supporting the housekeeping team, and interacting with guest and pack members to enhance their experience and maximize profitability.

Hiring immediately with full-time, part-time, and flexible scheduling  

Join our Pack:    

•Grow your career : A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels   

•Great Perks : Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives   

•Learn While You Earn : Gain access to Great Wolf University for on-the-job training, functional, and leadership training   

•Prioritize Your Well-Being : We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund   

•Celebrate Your Uniqueness : Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.   

Benefits:    

• Medical, Dental, and Vision insurance   
• Health savings account   
• Telehealth resources   
• Life insurance   
• 401K with employer match   
• Paid vacation time off   
• Paid parental leave   

Essential Duties & Responsibilities

• Supervises daily public area operations to ensure cleanliness of public areas to lodge standards and ensures completion of daily tasks and assignments
• Ensures all public space, storage, back of house areas, are safe, clean, and organized; and closets are properly inventoried and stocked for each shift.
• Schedules daily assignments, daily and weekly projects, and optimizes staff to ensure lodge cleanliness, proper floor care, carpet-cleaning projects.
• Provides coaching, encouragement, and recognition to pack members regularly
• Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members
• Responds to pack/guest concerns or requests and escalates to leadership or other departments as appropriate
• Understands and participates in scheduling of staff, execution of labor management and forecasting
• Conducts daily stand up meetings with Housekeeping pack to prioritize the day and facilitates feedback from Pack Members
• Monitors performance of staff, providing real time feedback and coaching
• Participates in recruitment and selection of talent for the housekeeping tea
• Partners with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNP
• Participates with leadership in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc.
• Maintains quality of operation by ensuring service excellence, ensuring adequate inventory levels, and operational equipment by troubleshooting, maintenance, and/or calling for repair
• Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs

Required Qualifications & Skills

• High School diploma or GED
• Previous experience with janitorial, laundry, housekeeping, or similar experience
• Experience and basic knowledge of Microsoft Office and general software systems
• Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills
• Proficient in both written and spoken English
• Ability to work flexible schedule including nights, weekends, holidays as needed

Desired Qualifications & Traits

• Previous experience in a leadership/supervisory capacity
• Previous cleaning experience at a high volume hotel or public facility
• Bilingual, English and Spanish

Physical Requirements

• Able to lift up to 30lbs
• Able to push/pull up to 100lbs
• Able to bend, stretch, and twist
• Able to stand and walk for long periods of time
• Able to climb multiple flights of stairs on daily basis and walk frequently
• Able to work with chemicals according to directions

Application Instructions:    

Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.   

 Position Close Date:   

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities  

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) 

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.