258 Account Management jobs in Austin
Manager, Account Management
78703 Austin, Texas
Mastercard
Posted today
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build_ _a sustainable economy_ _where everyone can prosper. We support a wide range of digital payments choices, making_ _transactions secure,_ _simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Account Management
Overview
We are seeking a Manager, Account Management to join a strategic and consultative workforce of world-class relationship managers, problem-solvers and technologists. We are pursuing highly motivated individuals who display strong achievement orientation, intellectual curiosity, openness, resilience, diligence and the ability to effectively marshal resources. We align our team to compete and differentiate based on customer intimacy, product and solution strength, and partnership orientation. The Manager, Account Management-Fuel & Auto is responsible for all things Mastercard within our managed merchant base, including owning the relevant customer P&L's and driving strategic planning and solution selling, with an emphasis on data-driven insights, customer loyalty, security solutions and digital solutions through building and broadening our overall relationships at all levels of the company. You will lead relationship management and business development activities with a focus on select strategic merchants in the Fuel & Convenience & Auto verticals, including working with senior/C-level executives to build strong partnerships that support Mastercard's financial and strategic objectives.
What You'll Do
· Strategic Account Leadership-Own and manage key accounts within the fuel & auto industry, driven by robust planning by building a deep understanding of customer needs and defining creative solutions to meet those needs-working effectively across internal functions to bring together the resources required to deliver enhanced value to the customer.
· Consultative Client Engagement - Develop and execute account strategies, engaging senior-level stakeholders with a consultative approach that uncovers opportunities for growth.
· Solution-Based Problem Solving - Identify customer challenges and partner with Mastercard's subject matter experts to position our products-including digital payments, fraud prevention, and data analytics-as solutions that enhance their business. Negotiate, execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing.
· Market & Industry Influence - Stay ahead of trends in payments and fuel & auto, bringing insights to customers that help them navigate an evolving landscape.
· Business Development - Identify and develop new business opportunities (with both existing and new customers) that provide the best potential for future business growth, and appreciable return on financial investments. Qualify opportunities before working with internal product experts & other stakeholders to then progress the sales process
· C-Level Engagement - Build and maintain executive-level relationships, ensuring we are positioned as a trusted partner in their strategic decision-making.
· Collaboration Across Teams - Work cross-functionally with internal stakeholders, including data & services, product, operations, and analytics teams, to deliver best-in-class solutions for clients.
Who You Are
· Relationship-Driven Seller - You have a track record in partner or customer-facing roles, sales, or account management, with a consultative approach that builds trust and drives results.
· Strategic & Analytical Thinker - You bring intellectual curiosity, strong business acumen, and the ability to craft data-driven solutions for complex business needs.
· Payments Expert - You have experience in the payments industry (merchant, issuing, acquiring, fintech, networks, co-brand, loyalty, or payment solutions) and a strong understanding of how payments impact the fuel & auto sector.
· Fuel & Auto Industry Knowledge (Preferred) - Experience working with oil companies, auto retailers, auto manufacturers, or EV companies is a plus.
· Executive Presence - You can engage confidently with senior executives, leading high-stakes conversations and positioning yourself as a strategic advisor.
· Results-Oriented & Collaborative - You take ownership, drive revenue growth, and foster a team-oriented environment that maximizes success.
· Ability to Travel - This role involves meeting clients on-site, offering you the chance to engage with world-class fuel & auto brands in their key locations (~ 30%).
Why Join Us?
· Work with leading fuel & auto brands at the intersection of payments and innovation.
· Shape the future of digital payments in a rapidly evolving industry.
· Collaborate with top-tier colleagues in a dynamic, high-growth environment.
· Enjoy a role that blends strategic thinking, sales leadership, and relationship building.
If you're a payments professional with a passion for the fuel & auto industry and strategic account management, we'd love to connect!
POSITION CAN BE REMOTE BASED.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.
**Pay Ranges**
Purchase, New York: $121,000 - $94,000 USD
Remote - Illinois: 105,000 - 169,000 USD
Remote - New Jersey: 105,000 - 169,000 USD
Remote - New York: 105,000 - 169,000 USD
Remote - Texas: 105,000 - 169,000 USD
**Job Posting Window**
Posting windows may change based on the volume of applications received and business necessity. Candidates are encouraged to apply expeditiously.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build_ _a sustainable economy_ _where everyone can prosper. We support a wide range of digital payments choices, making_ _transactions secure,_ _simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Account Management
Overview
We are seeking a Manager, Account Management to join a strategic and consultative workforce of world-class relationship managers, problem-solvers and technologists. We are pursuing highly motivated individuals who display strong achievement orientation, intellectual curiosity, openness, resilience, diligence and the ability to effectively marshal resources. We align our team to compete and differentiate based on customer intimacy, product and solution strength, and partnership orientation. The Manager, Account Management-Fuel & Auto is responsible for all things Mastercard within our managed merchant base, including owning the relevant customer P&L's and driving strategic planning and solution selling, with an emphasis on data-driven insights, customer loyalty, security solutions and digital solutions through building and broadening our overall relationships at all levels of the company. You will lead relationship management and business development activities with a focus on select strategic merchants in the Fuel & Convenience & Auto verticals, including working with senior/C-level executives to build strong partnerships that support Mastercard's financial and strategic objectives.
What You'll Do
· Strategic Account Leadership-Own and manage key accounts within the fuel & auto industry, driven by robust planning by building a deep understanding of customer needs and defining creative solutions to meet those needs-working effectively across internal functions to bring together the resources required to deliver enhanced value to the customer.
· Consultative Client Engagement - Develop and execute account strategies, engaging senior-level stakeholders with a consultative approach that uncovers opportunities for growth.
· Solution-Based Problem Solving - Identify customer challenges and partner with Mastercard's subject matter experts to position our products-including digital payments, fraud prevention, and data analytics-as solutions that enhance their business. Negotiate, execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing.
· Market & Industry Influence - Stay ahead of trends in payments and fuel & auto, bringing insights to customers that help them navigate an evolving landscape.
· Business Development - Identify and develop new business opportunities (with both existing and new customers) that provide the best potential for future business growth, and appreciable return on financial investments. Qualify opportunities before working with internal product experts & other stakeholders to then progress the sales process
· C-Level Engagement - Build and maintain executive-level relationships, ensuring we are positioned as a trusted partner in their strategic decision-making.
· Collaboration Across Teams - Work cross-functionally with internal stakeholders, including data & services, product, operations, and analytics teams, to deliver best-in-class solutions for clients.
Who You Are
· Relationship-Driven Seller - You have a track record in partner or customer-facing roles, sales, or account management, with a consultative approach that builds trust and drives results.
· Strategic & Analytical Thinker - You bring intellectual curiosity, strong business acumen, and the ability to craft data-driven solutions for complex business needs.
· Payments Expert - You have experience in the payments industry (merchant, issuing, acquiring, fintech, networks, co-brand, loyalty, or payment solutions) and a strong understanding of how payments impact the fuel & auto sector.
· Fuel & Auto Industry Knowledge (Preferred) - Experience working with oil companies, auto retailers, auto manufacturers, or EV companies is a plus.
· Executive Presence - You can engage confidently with senior executives, leading high-stakes conversations and positioning yourself as a strategic advisor.
· Results-Oriented & Collaborative - You take ownership, drive revenue growth, and foster a team-oriented environment that maximizes success.
· Ability to Travel - This role involves meeting clients on-site, offering you the chance to engage with world-class fuel & auto brands in their key locations (~ 30%).
Why Join Us?
· Work with leading fuel & auto brands at the intersection of payments and innovation.
· Shape the future of digital payments in a rapidly evolving industry.
· Collaborate with top-tier colleagues in a dynamic, high-growth environment.
· Enjoy a role that blends strategic thinking, sales leadership, and relationship building.
If you're a payments professional with a passion for the fuel & auto industry and strategic account management, we'd love to connect!
POSITION CAN BE REMOTE BASED.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.
**Pay Ranges**
Purchase, New York: $121,000 - $94,000 USD
Remote - Illinois: 105,000 - 169,000 USD
Remote - New Jersey: 105,000 - 169,000 USD
Remote - New York: 105,000 - 169,000 USD
Remote - Texas: 105,000 - 169,000 USD
**Job Posting Window**
Posting windows may change based on the volume of applications received and business necessity. Candidates are encouraged to apply expeditiously.
View Now
0
Consultant, Account Management
78703 Austin, Texas
Cardinal Health
Posted 1 day ago
Job Viewed
Job Description
**_What Account Management contributes to Cardinal Health_**
Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**_Responsibilities_**
+ Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs.
+ Actively manage relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service.
+ Pursue, initiate, oversee, and take accountability for driving key initiatives that deepen the customer relationships and drive value for both customer and Cardinal Health.
+ Identify, interpret, and manage customer expectations and requirements through proactive account review, issue resolution, and regular engagement and review of key initiatives.
+ Lead order disruption prevention efforts by partnering closely with customer to identify best courses of action and oversee Cardinal Health execution.
+ Lead resolution of complex or persistent order situations where escalation or unique solutions are required.
+ Review key performance indicators monthly and identify plans for optimization.
+ Build and maintain long-term trusted relationships with customer to support retention and growth of the account
**_Qualifications_**
+ Bachelor's degree or equivalent work experience, preferred
+ 4-6 years professional experience, preferred
+ Direct customer facing experience, preferred
+ Strong communication skills.
+ Strong command of MS Office applications (Excel, PowerPoint, Word and Outlook).
+ Demonstrated ability to work in a fast-paced, collaborative environment.
+ Highly motivated, creative, able to operate effectively within a team.
+ **Must be willing to work EST hours**
**_What is expected of you and others at this level_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
+ Completes work independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Anticipated salary range:** $66,500 - $99,645
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 9/15/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**_Responsibilities_**
+ Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs.
+ Actively manage relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service.
+ Pursue, initiate, oversee, and take accountability for driving key initiatives that deepen the customer relationships and drive value for both customer and Cardinal Health.
+ Identify, interpret, and manage customer expectations and requirements through proactive account review, issue resolution, and regular engagement and review of key initiatives.
+ Lead order disruption prevention efforts by partnering closely with customer to identify best courses of action and oversee Cardinal Health execution.
+ Lead resolution of complex or persistent order situations where escalation or unique solutions are required.
+ Review key performance indicators monthly and identify plans for optimization.
+ Build and maintain long-term trusted relationships with customer to support retention and growth of the account
**_Qualifications_**
+ Bachelor's degree or equivalent work experience, preferred
+ 4-6 years professional experience, preferred
+ Direct customer facing experience, preferred
+ Strong communication skills.
+ Strong command of MS Office applications (Excel, PowerPoint, Word and Outlook).
+ Demonstrated ability to work in a fast-paced, collaborative environment.
+ Highly motivated, creative, able to operate effectively within a team.
+ **Must be willing to work EST hours**
**_What is expected of you and others at this level_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
+ Completes work independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Anticipated salary range:** $66,500 - $99,645
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 9/15/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
View Now
1
Director, Account Management (Remote)
78703 Austin, Texas
Broadridge Financial Solutions
Posted today
Job Viewed
Job Description
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team.
We are looking for a skilled Director, Account Management to establish and nurture enterprise-wide client relationships. Your primary goal will be to ensure client satisfaction while identifying opportunities for revenue retention, product/service renewals, and growth through up-selling, cross-selling, and new sales. You'll play a crucial role in connecting market segment, product, and solutions sellers with key client opportunities.
Key Responsibilities:
+ Develop and maintain strong strategic relationships with clients to drive satisfaction and long-term partnerships.
+ Identify and execute opportunities for renewing existing products/services and expanding client engagement through up-selling and cross-selling.
+ Utilize your deep understanding of sales concepts to negotiate and manage high-profile client accounts effectively.
+ Spearhead client engagement in complex territories, with authority to set strategic terms.
+ Plan and manage your own resources to achieve and surpass assigned quota targets, with financial incentives tied to your success.
+ Coaches and supports the development of team members, providing leadership and guidance; offers input into colleagues approaches and helps manage team resources to achieve objectives.
Qualifications:
+ A minimum of ten years of relevant experience in account management or sales.
+ 10+ years of trust operations and or trust administration experience preferred.
+ Recognized expertise in key specialized areas pertinent to the role.
+ Proven ability to sustain and grow professional relationships through long-term strategic initiatives.
+ Demonstrated ability to effectively interact and build relationships with C-suite executives.
Salary range $125,000.00- $165,000.00 USD. Bonus Eligible. Commission Eligible.
Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Please visit more information on our comprehensive benefit offerings.
#LI-CS2
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.
US applicants: Clickhere ( to view the EEOC " Know Your Rights " poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at or by sending an email to .
Broadridge Financial Solutions, Inc. (NYSE: BR) , is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference ( . Our unique culture is guided by the Service-Profit Chainthe idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications . A certified Great Place to Work, Broadridge is part of the S&P 500 Index, employing over 14,000 associates in 21 countries.
LinkedIn ( ( ( Muse ( is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive , and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success.
We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.
We are looking for a skilled Director, Account Management to establish and nurture enterprise-wide client relationships. Your primary goal will be to ensure client satisfaction while identifying opportunities for revenue retention, product/service renewals, and growth through up-selling, cross-selling, and new sales. You'll play a crucial role in connecting market segment, product, and solutions sellers with key client opportunities.
Key Responsibilities:
+ Develop and maintain strong strategic relationships with clients to drive satisfaction and long-term partnerships.
+ Identify and execute opportunities for renewing existing products/services and expanding client engagement through up-selling and cross-selling.
+ Utilize your deep understanding of sales concepts to negotiate and manage high-profile client accounts effectively.
+ Spearhead client engagement in complex territories, with authority to set strategic terms.
+ Plan and manage your own resources to achieve and surpass assigned quota targets, with financial incentives tied to your success.
+ Coaches and supports the development of team members, providing leadership and guidance; offers input into colleagues approaches and helps manage team resources to achieve objectives.
Qualifications:
+ A minimum of ten years of relevant experience in account management or sales.
+ 10+ years of trust operations and or trust administration experience preferred.
+ Recognized expertise in key specialized areas pertinent to the role.
+ Proven ability to sustain and grow professional relationships through long-term strategic initiatives.
+ Demonstrated ability to effectively interact and build relationships with C-suite executives.
Salary range $125,000.00- $165,000.00 USD. Bonus Eligible. Commission Eligible.
Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Please visit more information on our comprehensive benefit offerings.
#LI-CS2
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.
US applicants: Clickhere ( to view the EEOC " Know Your Rights " poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at or by sending an email to .
Broadridge Financial Solutions, Inc. (NYSE: BR) , is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference ( . Our unique culture is guided by the Service-Profit Chainthe idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications . A certified Great Place to Work, Broadridge is part of the S&P 500 Index, employing over 14,000 associates in 21 countries.
LinkedIn ( ( ( Muse ( is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive , and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success.
We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.
View Now
2
Senior Director Clinical Account Management - Remote
78703 Austin, Texas
Prime Therapeutics
Posted 10 days ago
Job Viewed
Job Description
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.
**Job Posting Title**
Senior Director Clinical Account Management - Remote
**Job Description**
The Sr Director of Clinical Account Management is responsible for providing strategic and operational leadership to a team of account executives and is accountable for the satisfaction and retention of assigned clients. This position collaborates across functions to ensure strategic alignment and execution of Prime, and assigned client priorities.
**Responsibilities**
+ Provide strategic and operational leadership to the account executive function; serve as point of escalation and accountable leader for issue resolution across clients.
+ Establish processes and tracking methodologies to monitor performance against contracts and prevent repeat issues in the future; develop and document standard operating procedures, reporting requirements, other operational activities required to serve our clients in a consistent and efficient manner.
+ Collaborate with the cross functional teams throughout the organization and maintain direct relationships with clients, specifically with the senior leadership; develop a consultative, service-oriented partnership with the client in order to maximize client satisfaction, contract renewals and the adoption of new or expanded use of Prime's products and services; build and maintain relationships with key client stakeholders and provide and request routine feedback from client contacts, including information on the performance of the pharmacy program and the strategic account plan.
+ Identify, establish and maintain relationships with key cross-functional partners; collaborate with account leadership and business development to develop and implement Go-To-Market strategies and establish a regular communication cadence to monitor performance, create awareness of issues and drive process improvements across the enterprise.
+ Leads contract negotiations and pricing for new business and renewals with clients; participates in request for proposals; account leadership during project implementations.
+ Review and assign account executive's book of business and determine necessary alignment and structure to support retention and fulfillment of strategic plans.
+ Facilitate strategic discussions with clients regarding the status and performance of services provided and the identification and execution of growth and retention strategies; support the development and execution of consultant engagement strategies necessary to grow the market.
+ Manage budgets and revenue goals, staffing, performance and development, and consistently demonstrate Prime's leadership expectations during interactions with direct reports, cross functional and external stakeholders; provides support, training and coaching to team members; oversees resolution of employee relations issues; supports team by attending face-to-face meetings with customers as needed.
+ Other duties as assigned.
**Education & Experience**
+ Bachelor's degree in Business, Marketing, Finance, Healthcare Administration, PharmD, or related field, or equivalent combination of education and/or related work experience; HS diploma or GED is required.
+ 8 years of relevant client services experience in healthcare or pharmacy benefit management, preferably in Medicaid.
+ 5 years of leadership / people management experience.
+ Must be eligible to work in the United States without need for work visa or residency sponsorship.
**Additional Qualifications**
+ Thorough understanding of the PBM industry with subject matter expertise in one or more areas (pharmacy trend, Medicaid plan benefits, etc.).
+ Excellent interpersonal skills, with the ability to effectively facilitate meetings, resolve conflict, build consensus, establish rapport, collaborate, and influence effectively across departments, internally and externally, and at all levels within an organization.
+ Able to balance and prioritize compliance, business and other competing goals and risks, while still driving programs and initiatives to completion.
+ Strong organization and prioritization skills, strong attention to detail, and the ability to simultaneously lead multiple, complex projects and strategies, under pressure and strict timeframes.
+ Proven ability to establish a team culture, create a clear and compelling vision, build trust, inspire action, achieve team results, and develop people.
+ Proven ability to produce and establish strategic plans to deliver consultative guidance with results of successful client retention and product adoptions.
+ Strong ability to manage complex information to develop well-reasoned solutions that solve client's problems.
+ Ability to work effectively in a matrixed team environment; demonstrated leadership experience across departments and functions.
+ Ability to drive the identification of improvements opportunities and lead the implementation of process changes.
**Preferred Qualifications**
+ MBA or other advanced degree
**Physical Demands**
+ Ability to travel up to 30% of the time
+ Ability to work outside of standard business hours when needed, which may include holidays, nights and weekends
+ Constantly required to sit, use hands to handle or feel, talk and hear
+ Frequently required to reach with hands and arms
+ Occasionally required to stand, walk and stoop, kneel, and crouch
+ Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
Potential pay for this position ranges from $143,000.00 - $243,000.00 based on experience and skills.
To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page ( and click on the "Benefits at a glance" button for more detail.
_Prime Therapeutics LLC?is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to?race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law? ?_
_We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._
_Prime Therapeutics LLC is a Tobacco-Free Workplace employer._
Positions will be posted for a minimum of five consecutive workdays.
Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.
If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.
Prime Therapeutics LLC?is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to?race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law? ?
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1. or email
**Job Posting Title**
Senior Director Clinical Account Management - Remote
**Job Description**
The Sr Director of Clinical Account Management is responsible for providing strategic and operational leadership to a team of account executives and is accountable for the satisfaction and retention of assigned clients. This position collaborates across functions to ensure strategic alignment and execution of Prime, and assigned client priorities.
**Responsibilities**
+ Provide strategic and operational leadership to the account executive function; serve as point of escalation and accountable leader for issue resolution across clients.
+ Establish processes and tracking methodologies to monitor performance against contracts and prevent repeat issues in the future; develop and document standard operating procedures, reporting requirements, other operational activities required to serve our clients in a consistent and efficient manner.
+ Collaborate with the cross functional teams throughout the organization and maintain direct relationships with clients, specifically with the senior leadership; develop a consultative, service-oriented partnership with the client in order to maximize client satisfaction, contract renewals and the adoption of new or expanded use of Prime's products and services; build and maintain relationships with key client stakeholders and provide and request routine feedback from client contacts, including information on the performance of the pharmacy program and the strategic account plan.
+ Identify, establish and maintain relationships with key cross-functional partners; collaborate with account leadership and business development to develop and implement Go-To-Market strategies and establish a regular communication cadence to monitor performance, create awareness of issues and drive process improvements across the enterprise.
+ Leads contract negotiations and pricing for new business and renewals with clients; participates in request for proposals; account leadership during project implementations.
+ Review and assign account executive's book of business and determine necessary alignment and structure to support retention and fulfillment of strategic plans.
+ Facilitate strategic discussions with clients regarding the status and performance of services provided and the identification and execution of growth and retention strategies; support the development and execution of consultant engagement strategies necessary to grow the market.
+ Manage budgets and revenue goals, staffing, performance and development, and consistently demonstrate Prime's leadership expectations during interactions with direct reports, cross functional and external stakeholders; provides support, training and coaching to team members; oversees resolution of employee relations issues; supports team by attending face-to-face meetings with customers as needed.
+ Other duties as assigned.
**Education & Experience**
+ Bachelor's degree in Business, Marketing, Finance, Healthcare Administration, PharmD, or related field, or equivalent combination of education and/or related work experience; HS diploma or GED is required.
+ 8 years of relevant client services experience in healthcare or pharmacy benefit management, preferably in Medicaid.
+ 5 years of leadership / people management experience.
+ Must be eligible to work in the United States without need for work visa or residency sponsorship.
**Additional Qualifications**
+ Thorough understanding of the PBM industry with subject matter expertise in one or more areas (pharmacy trend, Medicaid plan benefits, etc.).
+ Excellent interpersonal skills, with the ability to effectively facilitate meetings, resolve conflict, build consensus, establish rapport, collaborate, and influence effectively across departments, internally and externally, and at all levels within an organization.
+ Able to balance and prioritize compliance, business and other competing goals and risks, while still driving programs and initiatives to completion.
+ Strong organization and prioritization skills, strong attention to detail, and the ability to simultaneously lead multiple, complex projects and strategies, under pressure and strict timeframes.
+ Proven ability to establish a team culture, create a clear and compelling vision, build trust, inspire action, achieve team results, and develop people.
+ Proven ability to produce and establish strategic plans to deliver consultative guidance with results of successful client retention and product adoptions.
+ Strong ability to manage complex information to develop well-reasoned solutions that solve client's problems.
+ Ability to work effectively in a matrixed team environment; demonstrated leadership experience across departments and functions.
+ Ability to drive the identification of improvements opportunities and lead the implementation of process changes.
**Preferred Qualifications**
+ MBA or other advanced degree
**Physical Demands**
+ Ability to travel up to 30% of the time
+ Ability to work outside of standard business hours when needed, which may include holidays, nights and weekends
+ Constantly required to sit, use hands to handle or feel, talk and hear
+ Frequently required to reach with hands and arms
+ Occasionally required to stand, walk and stoop, kneel, and crouch
+ Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
Potential pay for this position ranges from $143,000.00 - $243,000.00 based on experience and skills.
To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page ( and click on the "Benefits at a glance" button for more detail.
_Prime Therapeutics LLC?is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to?race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law? ?_
_We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._
_Prime Therapeutics LLC is a Tobacco-Free Workplace employer._
Positions will be posted for a minimum of five consecutive workdays.
Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.
If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.
Prime Therapeutics LLC?is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to?race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law? ?
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1. or email
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3
Account & Relationship Management Executive - Clinical Neurology Journals
78703 Austin, Texas
Wolters Kluwer
Posted 10 days ago
Job Viewed
Job Description
**LOCATION:** Remote U.S. locations
**OVERVIEW**
Your role will be responsible for initiating and managing productive business relationships as well as expanding existing business relationships in the rapidly evolving specialty of clinical neurology.
You will play a pivotal role in cultivating consultative relationships with influential decision-makers, with the goal of enabling delivery of innovative, tailored marketing solutions. By conducting in-depth needs analyses and aligning offerings with client objectives, you will drive demand and foster long-term partnerships. Your ability to negotiate with authority and implement strategic sales initiatives ensures both revenue growth and exceptional customer satisfaction. Regular client engagement, performance tracking, and proactive issue resolution will position you as a trusted advisor, uncovering opportunities for upselling and cross-selling. This role is ideal for someone who thrives on strategic collaboration and delivering measurable value to clients.
You will identify revenue opportunities by providing biotechnology, pharmaceutical, and medical device manufacturers as well as other commercial entities with effective solutions to their marketing challenges that leverage the full range of Wolters Kluwer's products and services. You will meet or exceed the sales target assigned to him or her. You will identify, develop, and watch for these opportunities and meets your sales target. Establishing productive business relationships with important marketing and sales decision-makers at biotechnology, pharmaceutical, and medical device manufacturers
**RESPONSIBILITITES**
**Opportunity Identification & Development**
+ Develop in-depth relationships with important decision-makers in assigned accounts.
+ Conduct thorough needs analysis to align products/services to customer requirements.
+ Negotiate terms and close sales with a high degree of authority.
+ Develop and implement targeted sales strategies.
+ Track and analyze sales performance metrics and tailor strategies accordingly. =
+ Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.
+ Provide detailed and accurate sales forecasts.
+ Support clients during the implementation of products/services.
+ Resolve complex customer issues promptly and effectively.
+ Identify opportunities for upselling and cross-selling within the account portfolio.
**Active Selling**
+ Meet and exceed monthly, quarterly, and yearly revenue targets through complete ownership of an assigned book of business.
+ Create and update a Book of Business Plan to include strategy, tactics, and milestones as it relates to hitting goals set by the company.
+ Customize and communicate product value proposition and solution design.
+ Develop and review implementation scope.
+ Coordinate with Sales Operations team in executing supporting active selling functions including contract creation, terms, and conditions development, quoting, and modifications.
+ Conduct contract reviews, pricing, and negotiation.
+ Obtain final signature and finalize order.
**Customer Retention & Satisfaction**
+ Build lasting customer relationships to retain and grow existing commercial customer base.
+ Review account utilization management reporting and provide recommendations.
+ Conduct regular account review meetings.
+ Collaborate with marketing in account communications planning and marketing campaigns.
+ Identify cross-sell and up-sell opportunities.
+ Work closely with other Commercial Sales colleagues on new implementation, training of customers.
+ Manage all aspects of trial and subscription usage activity to ensure the customer realizes the full value of our services.
+ Trains all new clients and proactively seeks out training opportunities with existing clients who demonstrate low product usage. Client usage stats must be reviewed during the monthly meetings with the Account Manager to identify renewal concerns and the need for additional training opportunities. Responds promptly and professionally to customer inquiries and seeks out opportunities to provide a high level of customer service.
+ Collaborate with marketing in account communications planning and marketing campaigns.
**Additional Duties**
+ Assist and communicate effectively with all departments as it relates to the company selling process.
+ Comply with established sales policies, pricing guidelines, and best practices.
+ Maintain the highest standards of integrity and respect for co-workers and customers Special projects as assigned.
+ Act as liaison between the marketplace and Wolters Kluwer Product Development Team by actively seeking out and documenting product and market feedback.
+ Participating in new system user acceptance testing.
**QUALIFICATIONS**
**Education:** Bachelor's degree or equivalent years of experience.
**Experience:** A minimum of 5 years of sales experience preferably in healthcare or IT related sales with a track record of success in building relationships throughout relevant customer disciplines and departments, meeting goals, and presenting to high level decision makers.
**Other Knowledge, Skills, Abilities or Certifications:**
+ Computer skills (Internet, Excel, PowerPoint, Word, and CRM Programs)
+ Experience demonstrating and selling sophisticated and complex products/technologies.
+ Possess product knowledge of all applications that are sold in the commercial market.
+ Telephone, presentation, and written communication skills.
+ Valid US driver's license and passport to manage overnight travel up to 30% - 35% in territory.
**TRAVEL:** Travel to an assigned territory to meet with customers. This position requires approximately 30%-35% travel.
#LI-Remote
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $95,560 - $133,750
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
**OVERVIEW**
Your role will be responsible for initiating and managing productive business relationships as well as expanding existing business relationships in the rapidly evolving specialty of clinical neurology.
You will play a pivotal role in cultivating consultative relationships with influential decision-makers, with the goal of enabling delivery of innovative, tailored marketing solutions. By conducting in-depth needs analyses and aligning offerings with client objectives, you will drive demand and foster long-term partnerships. Your ability to negotiate with authority and implement strategic sales initiatives ensures both revenue growth and exceptional customer satisfaction. Regular client engagement, performance tracking, and proactive issue resolution will position you as a trusted advisor, uncovering opportunities for upselling and cross-selling. This role is ideal for someone who thrives on strategic collaboration and delivering measurable value to clients.
You will identify revenue opportunities by providing biotechnology, pharmaceutical, and medical device manufacturers as well as other commercial entities with effective solutions to their marketing challenges that leverage the full range of Wolters Kluwer's products and services. You will meet or exceed the sales target assigned to him or her. You will identify, develop, and watch for these opportunities and meets your sales target. Establishing productive business relationships with important marketing and sales decision-makers at biotechnology, pharmaceutical, and medical device manufacturers
**RESPONSIBILITITES**
**Opportunity Identification & Development**
+ Develop in-depth relationships with important decision-makers in assigned accounts.
+ Conduct thorough needs analysis to align products/services to customer requirements.
+ Negotiate terms and close sales with a high degree of authority.
+ Develop and implement targeted sales strategies.
+ Track and analyze sales performance metrics and tailor strategies accordingly. =
+ Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.
+ Provide detailed and accurate sales forecasts.
+ Support clients during the implementation of products/services.
+ Resolve complex customer issues promptly and effectively.
+ Identify opportunities for upselling and cross-selling within the account portfolio.
**Active Selling**
+ Meet and exceed monthly, quarterly, and yearly revenue targets through complete ownership of an assigned book of business.
+ Create and update a Book of Business Plan to include strategy, tactics, and milestones as it relates to hitting goals set by the company.
+ Customize and communicate product value proposition and solution design.
+ Develop and review implementation scope.
+ Coordinate with Sales Operations team in executing supporting active selling functions including contract creation, terms, and conditions development, quoting, and modifications.
+ Conduct contract reviews, pricing, and negotiation.
+ Obtain final signature and finalize order.
**Customer Retention & Satisfaction**
+ Build lasting customer relationships to retain and grow existing commercial customer base.
+ Review account utilization management reporting and provide recommendations.
+ Conduct regular account review meetings.
+ Collaborate with marketing in account communications planning and marketing campaigns.
+ Identify cross-sell and up-sell opportunities.
+ Work closely with other Commercial Sales colleagues on new implementation, training of customers.
+ Manage all aspects of trial and subscription usage activity to ensure the customer realizes the full value of our services.
+ Trains all new clients and proactively seeks out training opportunities with existing clients who demonstrate low product usage. Client usage stats must be reviewed during the monthly meetings with the Account Manager to identify renewal concerns and the need for additional training opportunities. Responds promptly and professionally to customer inquiries and seeks out opportunities to provide a high level of customer service.
+ Collaborate with marketing in account communications planning and marketing campaigns.
**Additional Duties**
+ Assist and communicate effectively with all departments as it relates to the company selling process.
+ Comply with established sales policies, pricing guidelines, and best practices.
+ Maintain the highest standards of integrity and respect for co-workers and customers Special projects as assigned.
+ Act as liaison between the marketplace and Wolters Kluwer Product Development Team by actively seeking out and documenting product and market feedback.
+ Participating in new system user acceptance testing.
**QUALIFICATIONS**
**Education:** Bachelor's degree or equivalent years of experience.
**Experience:** A minimum of 5 years of sales experience preferably in healthcare or IT related sales with a track record of success in building relationships throughout relevant customer disciplines and departments, meeting goals, and presenting to high level decision makers.
**Other Knowledge, Skills, Abilities or Certifications:**
+ Computer skills (Internet, Excel, PowerPoint, Word, and CRM Programs)
+ Experience demonstrating and selling sophisticated and complex products/technologies.
+ Possess product knowledge of all applications that are sold in the commercial market.
+ Telephone, presentation, and written communication skills.
+ Valid US driver's license and passport to manage overnight travel up to 30% - 35% in territory.
**TRAVEL:** Travel to an assigned territory to meet with customers. This position requires approximately 30%-35% travel.
#LI-Remote
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $95,560 - $133,750
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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4
Grocery Technology Vendor Account Manager, Grocery Technology Vendor Account Management
78703 Austin, Texas
Amazon
Posted 6 days ago
Job Viewed
Job Description
Description
Join Amazon's Worldwide Grocery division as a Program Manager and help transform how Whole Foods Market and Amazon Fresh manage critical technology vendor relationships! In this exciting role, you'll work with a dynamic team that oversees a grocery technology vendor portfolio, driving improvements in vendor service delivery and operational efficiency.
Key job responsibilities
- Support the management of vendor relationships and assist with tracking service delivery metrics
- Implement and maintain vendor account strategies developed by senior team members
- Monitor and report on vendor SLA performance and compliance
- Assist in developing and maintaining Standard Operating Procedures (SOPs)
- Track and document vendor issues and escalations - Prepare regular performance reports and business reviews
- Collaborate with cross-functional teams to resolve operational challenges
- Support process improvement initiatives
- Help maintain vendor documentation and playbooks
- Assist with vendor communication and relationship management
A day in the life
Our team serves Amazon's grocery stores, ensuring customers are delighted with smooth checkout experiences on every trip to the store.
On a typical day, you will:
- Monitor and analyze vendor performance metrics, focusing on SLA attainment
- Collaborate with cross-functional teams to identify areas for improvement
- Maintain and update vendor documentation, including SOPs for various support scenarios
- Regularly review performance metrics and operational challenges with vendors
- Prepare business reviews
- Maintain visibility and accountability in vendor support processes
This role provides an excellent opportunity to learn vendor management while contributing to the operational excellence of Amazon's grocery store technology infrastructure.
About the team
Grocery Technology Operations and Support enables grocery experiences through innovative checkout systems, reliable infrastructure, and dedicated support. Leveraging our physical retail expertise, we provide technology solutions and services that optimize operations and create value for all stakeholders.
- Adaptability. We embrace change, staying agile and resilient as we innovate and grow.
- Empathy. We assume positive intent and honor diverse experiences and perspectives.
- Be Bold. We champion new ideas and challenge the status quo.
- Excellence. We deliver efficiently without compromising quality.
- Respect. We respect and value every voice from customers to colleagues to partners.
- Collaboration. We succeed together, actively sharing knowledge and engaging stakeholders.
Basic Qualifications
- 2+ years of program or project management experience
- Bachelor's degree or equivalent
- Excellent written and verbal communication skills
Preferred Qualifications
- Experience in a highly analytical, results-oriented environment with cross functional interactions
- Experience with basic data analysis, reporting, and interpretation
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Join Amazon's Worldwide Grocery division as a Program Manager and help transform how Whole Foods Market and Amazon Fresh manage critical technology vendor relationships! In this exciting role, you'll work with a dynamic team that oversees a grocery technology vendor portfolio, driving improvements in vendor service delivery and operational efficiency.
Key job responsibilities
- Support the management of vendor relationships and assist with tracking service delivery metrics
- Implement and maintain vendor account strategies developed by senior team members
- Monitor and report on vendor SLA performance and compliance
- Assist in developing and maintaining Standard Operating Procedures (SOPs)
- Track and document vendor issues and escalations - Prepare regular performance reports and business reviews
- Collaborate with cross-functional teams to resolve operational challenges
- Support process improvement initiatives
- Help maintain vendor documentation and playbooks
- Assist with vendor communication and relationship management
A day in the life
Our team serves Amazon's grocery stores, ensuring customers are delighted with smooth checkout experiences on every trip to the store.
On a typical day, you will:
- Monitor and analyze vendor performance metrics, focusing on SLA attainment
- Collaborate with cross-functional teams to identify areas for improvement
- Maintain and update vendor documentation, including SOPs for various support scenarios
- Regularly review performance metrics and operational challenges with vendors
- Prepare business reviews
- Maintain visibility and accountability in vendor support processes
This role provides an excellent opportunity to learn vendor management while contributing to the operational excellence of Amazon's grocery store technology infrastructure.
About the team
Grocery Technology Operations and Support enables grocery experiences through innovative checkout systems, reliable infrastructure, and dedicated support. Leveraging our physical retail expertise, we provide technology solutions and services that optimize operations and create value for all stakeholders.
- Adaptability. We embrace change, staying agile and resilient as we innovate and grow.
- Empathy. We assume positive intent and honor diverse experiences and perspectives.
- Be Bold. We champion new ideas and challenge the status quo.
- Excellence. We deliver efficiently without compromising quality.
- Respect. We respect and value every voice from customers to colleagues to partners.
- Collaboration. We succeed together, actively sharing knowledge and engaging stakeholders.
Basic Qualifications
- 2+ years of program or project management experience
- Bachelor's degree or equivalent
- Excellent written and verbal communication skills
Preferred Qualifications
- Experience in a highly analytical, results-oriented environment with cross functional interactions
- Experience with basic data analysis, reporting, and interpretation
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
View Now
5
Specialist, Business Development
78716 Austin, Texas
Norton Rose Fulbright
Posted today
Job Viewed
Job Description
Job Description
We are a global law firm with a powerful strategic focus and real momentum. Our industry-focused strategy is seeing us take on pioneering work in places that others have yet to reach. Our shared values define our culture and our workplace. You will find us to be unusually collegial, team-oriented, and ready to innovate. We work seamlessly across practices, offices and around the world. This elimination of boundaries has allowed us to evolve into a law firm that works as hard for its culture as it does for its clients.
As part of the US Business Development (BD) team, this role supports day-to-day needs of team members and practice group lawyers in the execution of strategic go-to-market initiatives that generate new client relationships, enhance brand profile and drive revenue opportunities.
The ideal candidate is a highly-motivated, detail-oriented individual who shows ambition, determination and the desire to further develop a career in business development. We are looking for a candidate who has experience in quickly building rapport with key stakeholders, developing subject-matter knowledge, and working closely with peers and senior marketing staff to provide strategic and tactical support of business development initiatives.
We aim to provide you with opportunities to develop your career, encouraging close cooperation and teamwork alongside our broader Marketing and Business Development team. This is an exciting opportunity to join a national team at one of the world's largest law firms.
This position reports to BD Manager, Corporate/M&A and Securities and can be based in the Dallas, Houston, Austin or San Antonio offices.
Responsibilities include, but are not limited to:Serve as primary BD support for the Real Estate team and provide strategic support to the Corporate M&A and Securities team
Manage the development and production of client-targeted marketing materials to raise and maintain awareness of our Real Estate and Corporate/M&A and Securities strengths in line with strategic growth objectives, including bids/RFPs, client presentations, and publications
Draft and coordinate submissions in legal directories (such as Chambers and Legal 500 ) and work with lead lawyers to finalize and prep for interviews
Monitor content quality - proof and organize content and related experience lists, marketing collateral and other materials used for go-to-market initiatives to ensure accuracy and consistency in adherence to brand and style guidelines
Coordinate with partners on the development, production process, and publicization of outcomes and thought leadership (client alerts and articles), internally and externally, including social media, in coordination with the Communications Team
Track and analyze experience for the Real Estate and Corporate/M&A teams in the Firm's experience management and CRM systems, including producing periodic analyses
Work with the in-house Events Team to plan events related to the promotion of the Teams including, industry conference sponsorships, client presentations and seminars, client dinners, and other events
Monitor strategic actions agreed in business plans and project meetings; lead follow-up efforts
Identify and develop engagement opportunities, collaborating with global and regional client teams as needed
Coordinate resources materials and reporting for internal team meetings as needed
Assist in the lateral integration/onboarding process as needed
Please note this job description does not cover or contain all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications and job- related skills6+ years of experience, preferably in professional services; law firm experience a plus
Demonstrated understanding of marketing and business development concepts; experience with subject-matter for Real Estate and/or Corporate/M&A a plus
Motivated self-starter; quickly establishes trust and builds relationships with internal stakeholders by being responsive, proactive and curious
High degree of intellectual curiosity; ability to learn and integrate the use of firm resources and technologies into all activity according to best practices
Must be comfortable interacting and collaborating with lawyers, other professionals and staff within the firm; possesses diplomacy, enthusiasm, perseverance and a sense of humor
Must be comfortable in a fast-paced, hybrid/remote environment; demonstrates ability to work independently, with agility in responding to requests with accuracy and quality in a timely manner
A problem solver who is detail-oriented and highly organized; ability to manage multiple projects simultaneously with limited supervision, delegate appropriately and deal with ambiguity
Willingness to take on additional responsibility, including assisting others with onboarding, advocating best practices and engaging with other BSP teams on internal firm projects
Clear and concise written/oral communication skills
Strong proficiency in using Microsoft Suite (including direct experience with PowerPoint and advanced functions within Excel)
Experience with CRM and experience management systems a plus
Promotes and demonstrates our business principles of quality, unity and integrity
Bachelor's degree required
Information Security Compliance
All firm personnel have a personal responsibility to take appropriate measures to protect computer equipment, IT Systems and Confidential Information. Personnel must: (a) familiarize themselves with firm policies and remain familiar with any updates; (b) comply with all relevant legislation; (c) report Information Security incidents promptly to the IT Service Desk; and (d) attend and complete any designated Information Security training.
Norton Rose Fulbright US LLP is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Benefit packages include access to three medical plans, dental, vision, life, and disability insurance. Employees can also access pre-tax benefits such as health savings and flexible spending accounts. Norton Rose Fulbright helps provide financial security by allowing employees to participate in a 401(k) savings plan and profit-sharing plans if eligible. Full- time employees are eligible to access fertility benefits designed to support fertility and family-forming journeys.
In addition to the Firm's health and welfare benefits above, we offer a competitive paid time off plan, which provides a minimum of 20 days off based on your role and tenure with the firm. The firm offers a generous paid parental leave benefit allowing parents to take a minimum of 14 weeks of paid leave to bond with your newborn, or adopted child(ren). Employees are also entitled to 11 Firm holidays.
Norton Rose Fulbright US LLP is an Equal Opportunity Employer and complies with all applicable federal laws and their implementing regulations that require the collection and recording of certain data and information. The information we receive will not be used to make any decision regarding employment and will be kept separate from your application. Similarly, self-identification information is kept confidential and used only in accordance with applicable federal laws and regulations. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.Norton Rose Fulbright is committed to providing reasonable accommodation as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or accommodation to complete your application, please contact Please provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
E-Verifyis a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.
Equal Employment Opportunity
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6
Director - Business Development
78716 Austin, Texas
American Campus Communities
Posted 3 days ago
Job Viewed
Job Description
Director - Business Development
Department: On-Campus Development
Employment Type: Full Time
Location: Corporate
Description
The Director of Business Development is responsible for assisting in the overall composition and delivery of winning pursuit strategies that effectively align stated needs of American Campus Communities (ACC) client(s) and the strategic business interests of ACC. This will require strong cross collaboration and communication with all necessary internal and external stakeholders to ensure cohesive development, implementation, and communication of the Company Public/Private (P3) strategy. Extensive travel is required for this position.
American Campus Communities Culture Commitments:
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the minimum knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Department: On-Campus Development
Employment Type: Full Time
Location: Corporate
Description
The Director of Business Development is responsible for assisting in the overall composition and delivery of winning pursuit strategies that effectively align stated needs of American Campus Communities (ACC) client(s) and the strategic business interests of ACC. This will require strong cross collaboration and communication with all necessary internal and external stakeholders to ensure cohesive development, implementation, and communication of the Company Public/Private (P3) strategy. Extensive travel is required for this position.
- Assist in effectively driving the life cycle of client prospects, procurement, proposals, and pursuits.
- Work as an active team member across the Company investments team to identify and source upcoming opportunities for development and acquisition.
- Serve as a critical logistics communicator and task manager between both internal and external stakeholders to include, but not limited to: Market Research, Development, Architects, Contractors, etc. through the life cycle to include, but not limited to: coordinating and leading meetings with internal and external stakeholders, data and information collection, responding to general inquiries from internal and external parties, vet team and delivery partners, etc.
- Assist in effectively evaluating Request for Qualifications (RFQ) and/or Request for Proposal(s) (RFP) to determine feasibility through analysis of financial objectives, density/land availability, parking requirements, university assessments (public or private), desired occupancy, milestones and/or deliverables, overall student housing market, existing relationships with the Company team members and/or competitors, etc.
- Work to identify opportunities for the Company development opportunities in new and existing markets.
- Effectively establish a collaborative relationship with clients and overtime pursue discovery of client needs for the purpose of developing an effective strategy to meet those needs with specialized services in line with the Companies core competencies.
- Build and maintain a network of relationships within university systems, private institutions, across the business, and associated industries with continuous outreach and networking to vet potential pursuits and drive new business.
- Identify, assess, and cultivate relationships with potential delivery partners and team members to include, but not limited to: financial partners and ownership structures, architecture, engineering, sustainability, interior design, etc.
- Collaborate closely with internal stakeholders to include but not limited to: Market and/or Financial Analyst, Operations, Leasing, etc. to understand market conditions, product type opportunities, and established market rental rate structures to qualify potential pursuits.
- Collaborate with the Company stakeholders to establish initial product concepts and pro forma assumptions for proposals and/or developments.
- Collaborate in the creation and development of proposal presentations based on collaboration with the Marketing and Procurements Team to identify strategy, outlines, content, etc. in line with the Company branding guidelines and messaging of core capabilities and values.
- Ensure critical milestones and deliverables are met for procurement documents are communicated and met by internal support team.
- Ensures consistent messaging and pursuit strategy in response to the client's stated needs and requests.
- Regularly attend industry trade shows and conferences and actively scout and engage with potential clients and/or pursuit leads.
- Build and maintain relationships with industry consultants / external team members and host regular dialogue regarding upcoming opportunities and solicitation processes.
- Review drafts and provide feedback of client proposals that include but are not limited to: compelling narratives, adapted conceptually complex content for non-technical audiences, project customizations, resumes, compliance with expectations and delivery timeframes as outlined by each client, etc.
- Build and support relationships with internal and external stakeholders within the organization and across the business partner community, with continuous outreach and networking to support the business.
- Maintains strong working knowledge of industry best practices and strategies related to proposal procurement and development.
- Participate in proposal presentations as requested and/or assigned.
- Actively participate in post-proposal debrief meetings with Marketing Procurement and Business Development team members to identify lessons learned, opportunities for future improvements in any/all aspects of the proposal life cycle for future pursuits.
- N/A
American Campus Communities Culture Commitments:
- Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership, and embraced by all.
- The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash in the office and around our communities. No matter their position or duration at the organization, everyone picks up trash.
- Serve as an American Campus representative and liaison in all interactions.
- Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the minimum knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
- Bachelor's degree preferred, 5-7 years' experience in procurement and development of public/private partnerships, university relations, and/or relevant student/conventional housing marketing.
- Knowledge of procurement and pursuit strategies and best practices for public/private partnerships.
- Knowledge of university operations and hierarchies.
- Knowledge of real estate development process and delivery.
- Knowledge of public/private financial structures/opportunities.
- N/A
- Benefits:
- Dental
- Vision
- 401(k) with Employer Matching
- Medical & Dependent Care Flexible Spending Accounts (FSA)
- Life Insurance
- Sick Leave
- Paid Time Off
- Paid Pregnancy & Childbirth Leave
- Paid Paternity Leave
- Health Insurance
- Health Savings Account (HSA) with Employer Matching
- Short-Term & Long-Term Disability
- Perks:
- Preferred Membership Pricing at Local & National Companies
- CoreGiving Volunteer Days
- Referral Program
- Charity Matching Program
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7
Business Development Representative
78703 Austin, Texas
Verint Systems, Inc.
Posted 1 day ago
Job Viewed
Job Description
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at .
**Overview of Job Function:**
Verint is currently seeking a talented and energetic individual as a Business Development representative to play a key role on our Americas team. As a Business Development Representative (BDR), you will be responsible for generating and qualifying pipeline through both inbound and outbound prospecting. BDRs manage the lead experience from first touch through to the completion of a discovery call. You are the first human connection a prospect has with our brand and are expected to deeply qualify leads based on role, goal, and business context before handing them over to the sales team.
**Principal Duties and Essential Responsibilities:**
+ Lead Qualification & Discovery:
+ Engage inbound leads from marketing or generate new leads via outbound prospecting.
+ Qualify prospects based on their role (decision-maker/influencer) and goal (key business initiative or pain point).
+ Conduct high-quality discovery to understand buying triggers, urgency, and fit.
+ Ensure each call sets up sales for success with context-rich insights.
+ Meeting Management & Call Ownership:
+ Schedule, confirm, and ensure completion of discovery meetings with prospects.
+ You own the lead until the call is completed-no handoff happens beforehand.
+ Assess the quality of the call outcome: positive (qualified), neutral (needs nurturing), or negative (disqualified).
+ Handoff & Attribution:
+ Only submit leads for sales acceptance once a discovery call is completed and qualification criteria (role, goal, and fit) are met.
+ Maintain meticulous notes and lead data in the CRM.
+ Receive credit only for sales-accepted leads that are passed post-call.
+ Collaboration:Partner with Sales to continuously align on qualification standards and feedback loops
**Sucess Metric**
+ Completed discovery calls with qualified prospects.
+ Sales-accepted leads (SALs) post-call.
+ Discovery-to-opportunity conversion rate.
+ Pipeline generated attributable to RDR activities.
+ Responsiveness and productivity across both inbound and outbound leads.
**Minimum Requirements:**
+ Bachelor's degree or equivalent experience in business.
+ 1-3 years' experience in Business Development, Sales or like function.
+ Ability to articulate business value aligned to a prospect's critical business issues.
+ Driven and motivated individual that is willing to put in the effort to become successful.
+ The desire to become an expert within the field.
+ Excellent communicator, comfortable speaking with to senior stakeholders.
+ Can-do attitude and a problem solver.
+ Curious by nature and willing to learn new things.
+ Experience with Salesforce and Outreach.io is a plus.
+ B2B sales experience is a plus, but not required.
+ Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.
#LI-BS1
MIN: $65K
MAX: $80K
Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.
**For US Applicants**
_2025 Benefits Offering (
**Overview of Job Function:**
Verint is currently seeking a talented and energetic individual as a Business Development representative to play a key role on our Americas team. As a Business Development Representative (BDR), you will be responsible for generating and qualifying pipeline through both inbound and outbound prospecting. BDRs manage the lead experience from first touch through to the completion of a discovery call. You are the first human connection a prospect has with our brand and are expected to deeply qualify leads based on role, goal, and business context before handing them over to the sales team.
**Principal Duties and Essential Responsibilities:**
+ Lead Qualification & Discovery:
+ Engage inbound leads from marketing or generate new leads via outbound prospecting.
+ Qualify prospects based on their role (decision-maker/influencer) and goal (key business initiative or pain point).
+ Conduct high-quality discovery to understand buying triggers, urgency, and fit.
+ Ensure each call sets up sales for success with context-rich insights.
+ Meeting Management & Call Ownership:
+ Schedule, confirm, and ensure completion of discovery meetings with prospects.
+ You own the lead until the call is completed-no handoff happens beforehand.
+ Assess the quality of the call outcome: positive (qualified), neutral (needs nurturing), or negative (disqualified).
+ Handoff & Attribution:
+ Only submit leads for sales acceptance once a discovery call is completed and qualification criteria (role, goal, and fit) are met.
+ Maintain meticulous notes and lead data in the CRM.
+ Receive credit only for sales-accepted leads that are passed post-call.
+ Collaboration:Partner with Sales to continuously align on qualification standards and feedback loops
**Sucess Metric**
+ Completed discovery calls with qualified prospects.
+ Sales-accepted leads (SALs) post-call.
+ Discovery-to-opportunity conversion rate.
+ Pipeline generated attributable to RDR activities.
+ Responsiveness and productivity across both inbound and outbound leads.
**Minimum Requirements:**
+ Bachelor's degree or equivalent experience in business.
+ 1-3 years' experience in Business Development, Sales or like function.
+ Ability to articulate business value aligned to a prospect's critical business issues.
+ Driven and motivated individual that is willing to put in the effort to become successful.
+ The desire to become an expert within the field.
+ Excellent communicator, comfortable speaking with to senior stakeholders.
+ Can-do attitude and a problem solver.
+ Curious by nature and willing to learn new things.
+ Experience with Salesforce and Outreach.io is a plus.
+ B2B sales experience is a plus, but not required.
+ Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.
#LI-BS1
MIN: $65K
MAX: $80K
Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.
**For US Applicants**
_2025 Benefits Offering (
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