49 Account Manager jobs in Indianapolis
Strategic Account Representative - Indianapolis, IN
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Job Description
Indianapolis, Indiana
Job ID: 2503026
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**Overview**
This is not just another "Sales Job." It's the start of your new Sales Career!
+ Full-Time
+ Travel: Local
**Skills & Traits**
What makes a successful Outside Sales Representative at UniFirst? Check out the traits we're looking for and see if you have what it takes.
+ Ethical _10_
+ Resourceful _10_
+ Persuasive _9_
+ Competitive _10_
+ Assertive _10_
+ Optimistic
+ Confident
+ Self-Disciplined
+ Coachable
+ Hardworking
**Perks**
**Medical** **Insurance**
**Dental &** **Vision**
**Uncapped Commission**
**5-Star Trip for 2 for top performers**
**401K**
**Tutition Reimbursment**
**Profit Sharing**
**Advancement Opportunities**
**Responsibilities**
We Always Deliver for our customers and our people. Become a **Strategic Account Representative (SAR)** and join our team! Your main responsibility will be to sell our products and services to medium to large potential clients in your assigned territory. You will use our top-notch Sales Enablement tools and processes to secure new business within the B2B sector.
**Empowering Achievement:**
We understand that our dedicated Team Partners are the driving force behind our company's success. We provide resources such as: regular 1:1 coaching, continuous sales training, cutting-edge technology, and career development opportunities to elevate your professional growth.
**What Your Role Entails:**
+ Generate revenue by acquiring new clients to meet sales objectives
+ Schedule and conduct in-person meetings with qualified leads
+ Develop and deliver presentations to prospects about our services
+ Maintain a strong pipeline of potential customers
+ Devise strategies to boost sales
+ Support in implementing and overseeing target account strategies
+ Regularly meet with leadership to strategize
+ Stay informed about competitors and market trends
**Unlock Limitless Earning Potential:**
Our comprehensive compensation package includes:
+ Competitive Base Salary
+ Monthly Commission
+ New Hire Ramp-Up Bonus
+ Quarterly Bonus Program
+ Weekly Car Allowance
+ Monthly Cell Phone Reimbursement
+ Annual President's Club trip for top performers
+ Full suite of benefits including 401K match, profit sharing, health and life insurance, Employee Assistance Program (EAP), disability coverage, vacation, sick time, paid holidays, tuition reimbursement, 30% employee discounts, and more.
**You will benefit from:**
+ Paid top-tier sales training
+ Exposure to sales and executive leadership
+ Protected selling territories
+ Cutting edge sales tools, devices, and software
+ Development through our Award-winning Sales Training Program
**Qualifications**
**You will have:**
+ 3+ years of proven successful B2B sales experience
+ Valid Driver's license and reliable transportation
+ Proficiency with MS Office products
+ Experience with Customer Record Management (CRM) Systems
+ Experience with Sales Enablement Tools; Seismic is preferred
+ High School Diploma or GED - College degree is a plus
+ Internal candidates will be required to have a proven track record of success, as well as completion of company specific training and certifications
**UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.**
UniFirst is an equal employment employer. If you need accommodation for any part of the application process
because of a medical condition or disability, please send an e-mail to or
call to let us know the nature of your request.
UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or
call to let us know the nature of your request.
UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
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Recruiter / Account Manager
Posted today
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Job Description
CFS is hiring a full-desk Executive Recruiter to join our team in Indianapolis!
This sales role is responsible for obtaining new clients and maintaining existing accounts; recruiting top accounting and finance talent; "match making" professionals with opportunities; and building long-standing relationships with accounting and finance decision makers.
About Creative Financial Staffing (CFS):
- CFS is a 100% employee-owned company - all employees share in the success and growth of the company through our ESOP
- We offer competitive compensation plan (salary + uncapped commission), full benefits, 401k+ matching, stock ownership (ESOP), fun contests, and opportunity to win trips to tropical destinations
- We believe in giving our employees support and tools to succeed with the independence to execute
- We invest in our employees, including comprehensive new hire training, as well as on-going training and development throughout your career
- We have a history of promoting our employees into division and branch management positions
- National company with a small family feel-you are a name at CFS, not a number
- CFS Core Values : Integrity, Teamwork, Excellence in Accountability, Positive Mindset, Discipline/Hard Work
- CFS's Vision for all Employees : Grow, Have Fun, Make Money, and Provide Opportunities to People
- Award winning, including 2023, 2024, and 2025 "Top Workplaces USA Award Winner"; Best Practice Institute "Most Loved Workplace" certification; several recognitions from Staffing Industry Analysts including "2024 Best Staffing Firms to Work For"; recognition from Newsweek, Forbes, FlexJobs, ESOP Association, Zippia
The ideal fit for this role:
- 2+ years of experience in sales, staffing, or recruiting with a proven track record of success OR 1-4 years of public accounting experience
- Enjoys sales-the thrill of the hunt, negotiating, closing the deal-and wants to sell and make money
- Likes to manage her/his/their work like it is her/his/their own business
- Ability to communicate at all levels confidently and effectively in an organization
- Good at connecting on social media, but even better connecting by phone and face to face (including video chat)
- Driven, competitive, self-motivated, and a team player
- Good sense of humor
Benefits include:
- Compensation: Base salary $50,000 - 60,000 (depending on experience) + uncapped commission + bonus. Average year 1 OTE $0,000 - 80,000. Year 2 and beyond 70,000 - 100,000+.
- Long term wealth: 401K + match. Employee Stock Ownership (ESOP) - you have equity in the company!
- Insurance: health, dental, vision, life. FSA, HSA, and Dependent Care spending accounts. Commuter benefit.
- 4 weeks Paid Time Off (PTO) and paid holidays
- Hybrid flexibility after on-boarding and training
keywords: sales, business development, account manager, staffing, recruiter, recruiting, executive recruiter, search, hiring, interview, hire, accounting, public accounting, CPA
#LI-AC5
Key Account Manager
Posted 15 days ago
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Job Description
Key Responsibilities:
- Develop and maintain strong, long-lasting relationships with assigned key accounts, acting as the primary point of contact and trusted advisor.
- Understand deeply the client's business objectives, challenges, and industry trends to proactively identify opportunities for expanded product/service adoption.
- Develop and execute strategic account plans that align with client goals and our client's business objectives, driving retention and growth.
- Negotiate and close renewals, upsells, and cross-sells within existing accounts, achieving or exceeding sales targets and revenue goals.
- Collaborate with internal teams (e.g., product, service, marketing, operations) to ensure client satisfaction and successful delivery of solutions.
- Prepare and deliver compelling presentations, proposals, and business reviews tailored to the specific needs of each key account.
- Monitor account performance, track key metrics, and provide regular reports to senior management on account health, growth, and potential risks.
- Identify and implement strategies to mitigate client churn and enhance client loyalty.
- Stay informed about competitive activities and market developments to effectively position our client's offerings.
- Represent our client at industry events, conferences, and client meetings, building network and enhancing brand presence.
Qualifications:
- Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
- 5+ years of progressive experience in account management, key account management, or B2B sales, with a proven track record of managing and growing large accounts.
- Demonstrated ability to build and maintain strong, long-term client relationships at all levels.
- Excellent negotiation and persuasion skills, with a focus on value-based selling.
- Strong business acumen and the ability to understand complex business models and industry dynamics.
- Exceptional verbal and written communication, presentation, and interpersonal skills.
- Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.
- Highly organized, self-motivated, and able to manage a complex pipeline and multiple client engagements simultaneously.
- Strong problem-solving abilities and a proactive approach to addressing client challenges.
- Ability to travel as needed to meet with key clients.
This is an outstanding opportunity for a seasoned sales and relationship professional to make a significant impact on our client's growth and success. Our client offers a competitive base salary, robust commission structure, comprehensive benefits, and a supportive environment for professional development. If you are ready to leverage your expertise in Indianapolis, Indiana, US and drive key account success, we encourage you to apply. We are an equal opportunity employer and committed to fostering a diverse and inclusive workforce.
Healthcare Provider Account Manager
Posted 3 days ago
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Job Description
We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service. It's about providing clarity and hope.
The Healthcare Provider Account Manager is responsible for driving territory growth and profitability through providing service and resolution of issues in support of several sales territories. The HCP Account Manager has call point ownership of accounts within their assigned geography and will partner with specialty account executives to assist in upselling testing in various physician segments.
This is a field-based sales position within a territory that includes Northern Indiana - from the Chicago border through Fort Wayne.
Responsibilities
- Manage accounts through ongoing business reviews of service, logistics and supplies to identify customer needs.
- Drive sales growth in existing key accounts through targeting new sales opportunities and identifying and closing potential leakage opportunities.
- Ensure customer retention by maintaining relationships with current accounts and managing a book of business.
- Drive growth in their assigned Key Accounts.
- Prepare and present Customer Business Reviews.
- Identification and pursuit of up-selling and cross-selling opportunities "Specialty" Account Executives and Sales Director.
- Partner with specialty account executives on complex clinical discussions.
- Partner with Customer Solutions Group to facilitate, prioritize and resolve customer service issues.
- Escalate service issue non-resolution as appropriate.
- Leverage all tools and resources (including data, SFDC, target lists; Marketing Department, Laboratory resources, and regional resources as needed).
- Provide continuing education to the customer on new technologies and laboratory testing.
- Ensure compliance with company polices and government regulations.
- Follow up communications with Sales Director, Specialty Account Executives, and Internal/External Customers.
- Accurately forecast monthly and quarterly sales.
- Effectively manage pipeline via Salesforce.com (SFDC) platform.
- Consistently perform administrative responsibilities, such as, expense reports, sales reports, and other business requests.
- Perform all trainings within assigned timelines, demonstrating proficiency.
- Ensure compliance with company polices and government regulations.
Required Work Experience:
- Three years of experience in sales with account ownership.
- Knowledge of Healthcare Industry and general economics of business.
- Ability to develop and sustain strong customer relationships, strong planning and organizational skills.
- Excellent oral and written communication and presentation skills.
- Solid PC skill including Microsoft Software.
Education:
Bachelor's Degree Required
EEO
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
Enterprise Account Manager 1
Posted today
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Job Description
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for providing strategic account management and financial sales leadership for an assigned portfolio of existing mid-market customers. Develop and manage overall account strategies for specific named account customers, including identification of incremental revenue opportunities and retention of embedded base services. Responsible for overall customer relationship management and customer satisfaction in addition to delivering annual customer revenue and retention objectives.
Core Responsibilities
- Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities.
- Renew customer contracts to protect and grow existing revenue streams.
- Maintain regular account contact to ensure positioning and alignment of Comcast Business Services with assigned accounts.
- Initiate and deliver proposed solutions to meet the needs of the assigned customers as it relates to Advanced Voice, Metro Ethernet or other Business Class products, as appropriate.
- Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise.
- Manage the cultivation, execution and delivery of sales and services to local and Regional accounts in the Enterprise and mid-market segment.
- Collaborate with Sales, Finance and Operations leadership to develop specific account management plans to meet assigned accounts needs and an overall strategy to optimize sales and retention opportunities.
- Position and sell Comcast Business Class services across multiple organizational levels including but not limited to C-level and Executive level personnel.
- Management of existing revenue, sales opportunities, quota, funnels and forecasts consistent with Region, Division and Corporate sales, service and operational goals and objectives.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Account Management, Customer Experience (CX), Customer Relationships, Sales
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your realityto help support you physically, financially and emotionally through the big milestones and in your everyday life.
Education
Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications
Relevant Work Experience
5-7 Years
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Senior Technical Account Manager
Posted today
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Job Description
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Job DescriptionThe Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.
Responsibilities:
- Provide product and technical support for assigned accounts
- Identify and develop potential new business opportunities
- Convey customer requirements to Product Management, Marketing and Engineering teams
- Provide functional and technical support to customers
- Respond to customer questions on technical and business related issues
- Deliver high-level and detailed sales presentations
- Responsible for attending conferences, seminars, etc
Qualifications:
- Ideal candidate must be self-motivated with strong knowledge in security and compliance space: Vulnerability Management, Cloud Security, Policy Compliance, Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions
- Knowledge in variety of Federal Regulatory Compliance issues a plus: ISO 27001, HIPAA, GLBA, Sarbanes Oxley SOX, etc.
- Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports
- Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff
- Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
- 5-7 years relevant experience
- Bachelor degree or equivalent experience
- Excellent written and oral communication skills
- Able to travel throughout sales territory
- 'Big 4' or similar consulting experience a plus
#LI-Remote
Qualys is an Equal Opportunity Employer, please see our EEO policy.
Lead Technical Account Manager
Posted today
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Job Description
Posting Type
Remote/Hybrid
Job Overview
TheTechnical Account Management Teamproactively supportsour customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, thelead Technical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.The TAM is responsible for developing an account plan and strategy for leveraging the Relativity platform to achieve the customers' desired objectives. The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and customers.
This role requires prior Relativity experience.
Job Description and Requirements
Role Responsibilities
Develop a strong understanding of projects impacting your service area and ensuring service impact is minimized
Help guide the resolution of critical customer incidents
Lead technical success plans to ensure customers have a positive and successful experience using Relativity
Be accountable for the quality of Service provided; ensuring future demand from growth and projects is understood and factored into capacity planning for customers
In the role of an SME, work collaboratively with cross-functional teams to enhance the product and create a better customer experience across multiple verticals
Drive internal service review meetings covering performance, service improvements, quality, and process
Partner with other senior level team members in Product, and Engineering as needed to troubleshoot and resolve customer incidents
When interacting with our customers, takethe initiative toprovidethe best practiceson theuse ofRelativity
Maintain the flexibility to work other time frames as needed or requested
Commitment to and consistent demonstration of core company values
Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices
Exhibit subject matter expert (SME) knowledge in Relativity
Relativity Certified Administrator required
Preferred Qualifications
10+ years of technical experience working with Relativity products in a customer facing role
-
Proven experience with SQL and Windows platform, and/or experience troubleshooting complex technical issues across the enterprise.
Strong written and verbal communication skills
Ability to work efficiently under pressure, drive projects to completion and meet deadlines.
Ability to manage multiple projects simultaneously and prioritize based on company and team objectives.
Meticulous attention to detail.
Experience working in a SaaS, IaaS and/or Hybrid environments
Experience with and knowledge of e-discovery industry and products.
ITIL Certification
Relativity Expert/Master certification
Relativity is committed to competitive, fair, and equitable compensation practices.
This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.
The expected salary range for this role is between following values:
$117,000 and $175,000The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.
Strategic Account Manager (Swine)
Posted 17 days ago
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Job Description
At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose™ – to advance the health of animals, people, the planet and our enterprise.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your Role:
The purpose of the Swine Strategic Account Manager role in Elanco is to create demand and secure sales by professionally promoting, differentiating, delivering and demonstrating the value of Elanco products and services to customers and the people who influence their product use decisions. Sales representatives are held accountable for delivering sales results, creating/managing territory business plans that align Elanco initiatives with account needs. This role in particular places high priority on the ability to embrace the principles of ONE ELANCO and organize and lead an account team that brings the best of Elanco to our key customers.
Your Responsibilities:
Frontline business management
- Manage Customer Income Statement - topline sales and Elanco margin management
- Manage Customer Purchase Agreement Process including pricing and rebates
- Utilize and maintain Elanco Connect - Customer Resource Management
- Track sales relative to customer/PA commitments and communicate progress with customers.
- Maintain internal resource network ensure Ease of Doing Business with key customers.
- Collaborate effectively across Elanco business units
- Conduct Quarterly Business Reviews with Key Accounts.
- Bring customer needs and opportunities into Elanco innovation targets.
Strategic Account Management Process
- Long Term Vision and Planning - Develop Strategy and Execute Account Plans
- Lead Cross Functional Account Teams - Sales, Technical, Marketing, EKS, Value Team, Elanco Leadership
- Barns to Boardrooms - influence and engage at all appropriate levels of the organization.
- Internal and External Communication on customer initiatives.
- Continuous Improvement - seek feedback from the customer, analyze performance of account team, routinely adapt strategy to stay ahead of changing environment from industry trends to specific customer needs. (health, productivity, influence, etc)
Customer Value Selling
- Create/Maintain a Collaborative Relationship with Production Systems and their Key Influencers
- Proactive Problem Solving with the Customer
- Value Creation - ID Opportunities, Uncover Needs and Opportunities.
- Sell Value and the Elanco Portfolio - position products, value resources and ask for the business.
- Long term business mind set that appropriately balances Elanco and the customer. Win-Win.
What You Need to Succeed (Minimum Requirements):
- Education: Bachelors Degree or HS Diploma/GED with relevant experience.
- Required Experience: Minimum of 3 years selling or production experience
- Sales and influence experience
- Passion for selling and animal agriculture
- Demonstrated ability to develop goals, key milestones and action plans for key accounts
- Ability to influence across multiple disciplines: veterinary, nutritional, processing, feed milling, sales and marketing, and senior management.
- Savvy ability to develop, advance and maintain strong relationships
- Self starter with high initiative and sound work ethic
What Will Give You the Competitive Edge (Preferred Qualifications):
- Demonstrated business acumen
- Demonstrated ability to learn, apply and communicate technical/scientific knowledge
- Flexible to learning new products and disease states over time
- Strong team member with ability to interact and coordinate resources across a diverse set of resources
- Ability to relocate if necessary
Additional Information:
- Travel: Required. Overnight travel will depend on location; expect 25-40% overnight travel.
- Location: Position is field based – Des Moines, IA; Kansas City, MO; Manhattan, KS; Omaha, NE; Lincoln, NE or anywhere within the region.
Don’t meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!
Elanco Benefits and Perks:
We offer a comprehensive benefits package focusing on financial, physical, and mental well-being while encouraging our employees to pursue our purpose! Some highlights include:
- Multiple relocation packages
- Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)
- 8-week parental leave
- 9 Employee Resource Groups
- Annual bonus offering
- Flexible work arrangements
- Up to 6% 401K matching
Elanco currently anticipates that the base salary for this position could range from $82,600.00 to $137,600 depending partly on the successful candidate’s qualifications, including education and experience. Full-time equivalent employees also will be eligible for a company bonus (depending partly on company and individual performance). Additionally, Elanco offers a comprehensive benefit program to eligible employees that includes a company-matching 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Of course, the compensation is subject to change and could be higher or lower than the range described above. Elanco reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion, and Elanco’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Elanco employees.
Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
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Account Manager - Fed NSA
Posted 23 days ago
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Job Description
Maximus is currently hiring for an Account Manager to join our Fed NSA team. This is a remote opportunity. We are seeking a dynamic and results-driven Account Manager to engage healthcare providers, facilities, and health plans participating the Federal No Surprises Act IDR program. This individual will be responsible for relationship management, outreach, and marketing activities to position Maximus as a preferred IDR entity. The ideal candidate will have experience in client-facing roles in healthcare, legal or regulatory settings, and be confident navigating complex program guidelines.
Essential Duties and Responsibilities:
- Attend regular client meetings and review on operational goals and achievements.
- Ensure contract compliance.
- Regularly interact with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
- Provide for the staffing and daily management of assigned area.
- Establish operational objectives and work plans, and delegate assignments to subordinate managers.
- Participate with other senior managers to establish strategic plans or objectives. Implement strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
- Establish and assure adherence to budgets, schedules, work plans, and performance requirements.
- May also ensure budgets and schedules meet corporate requirements.
Relationship Management & Outreach:
- Proactively identify and engage with provider organizations, promoting Maximus as a preferred IDRE through direct outreach, presentations, and targeted marketing campaigns.
- Create and implement outreach campaigns targeted at high impact provider groups.
- Develop strong, ongoing relationships with provider stakeholders to understand their pain points, educate them on the IDR process, and serve as their go-to resource.
- Conduct one-on-one meetings, webinars, and presentations to introduce Maximus and highlight our value as an IDRE.
- Represent the organization at industry conferences, webinars, and stakeholder meetings.
- Track outreach activities, leads and opportunities and work collaboratively with leadership to shape business development strategy.
Provider Support & Engagement:
- Build and maintain a portfolio of provider and plan accounts with ongoing communication and support.
- Track stakeholder feedback, trends, and emerging issues to inform process improvement.
- Collaborate with internal teams to support consistent, high-quality service.
- Conduct recurring meetings with provider and plan accounts to address any issues, solicit feedback, etc.
Compliance and Reporting:
- Maintain working knowledge of the Federal NSA IDR process. Monitor policy updates and provider trends to ensure our outreach remains timely, relevant, and impactful.
- Create Fed NSA IDR process articles for publication on website and social media.
- Ensure all outreach and communications are accurate, compliant and up-to-date.
- Assist with the development of educational materials and client-facing documents.
- Travel up to 50%.
- Other duties as assigned by management.
Minimum Requirements
- Bachelor's degree required.
- 5-7 years of relevant work experience required.
- PMP certification preferred.
- Demonstrated broad knowledge of public assistance or human services eligibility programs and policies, an understanding of general business management principles and practices, and financial management.
- Demonstrated experience and knowledge of industry standard and best practices regarding large-scale and enterprise- level contracts.
- Extensive knowledge of health care administration, Medicaid and CHIP eligibility or enrollment processes.
- Extensive experience in technical writing.
- Bachelor's degree in Health Administration, Business Marketing or a related field.
- 3+ years of experience in provider relations, account management, healthcare sales, or business development. Sales experience with demonstrated results.
- Proven track record of building rapport and growing business relationships with healthcare providers.
- Excellent interpersonal, verbal, and written communication skills.
- Self-starter with the ability to manage multiple priorities and drive results with minimal supervision.
- Working knowledge of the No Surprises Act, preferred.
- Familiarity with CMS and federal regulatory structures preferred.
- Ability to work a schedule between the hours of 8:00am - 5:00pm EST Monday - Friday.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
75,000.00
Maximum Salary
$
95,000.00
Key Account Manager- Greater Indianapolis area
Posted today
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Job Description
Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.
Purpose Statement
The Key Account Manager will be accountable for the execution of the Food Service Division Strategic plan priorities and AOP objectives within their assign geography - coordinating with the sales team against the growth management of assigned market targets.
This professional will cover the greater Indianapolis area and will require travel up tp 75%
Key Accountabilities and Outcomes
- Drive market penetration of assigned operator base holding and driving distribution
- Achieve individual and market case/financial margin targets through the successful and consistent execution of FSD strategies and delivering of the Rich Experience through the focus of well refined local market plans
- Develop along with District Manager, annual account plans for the local market plan Top 10 and sales goals utilizing sales objectives, profit expectations and placements of priority product categories.
- Consistent and thorough utilization of system tools (e.g.; CRM, SDS and Blacksmith)
- Aggressively driving distributor access and operator pull-through of new product priorities
- Key segment support
- Achieve volume and margin plans by market: base solidification and growth, strategic category, and RONA/GM capture.
- Build, and coordinate the execution of individual market plans and quarterly governance structures including: Category/Segment/Operator specific targeting to tactically capture category share in each market.
- Support FSD intelligence capture initiatives
- Establish effective relationships with key Distributors contacts in Zone. Such as Portfolio training, Sales meetings, Trade functions, Business reviews, Other key distributor functions
- Responsible for entry of sales deals and is key liaison between customer order process and WHQ support teams
Knowledge, Skills, and Experience
- Bachelors degree strongly preferred (in business mgt, finance, economics or marketing preferred)
- Minimum 3 years of sales or business development experience in Food Service Industry, direct selling experience preferred
- Demonstrated negotiation skills
- Solid written and verbal communications skills to include strong presentation skills
- Solid financial acumen to include understanding of P&L’s and managing a budget
- Demonstrated ability in multi-tasking/problem solving/troubleshooting
- Exceptionally self disciplined and organized
- Demonstrated solid influential skills
- Solid proficiency in Microsoft Office applications (Word, Excel and PowerPoint)
- Serv-safe certification preferred
Physical requirements:
Ability to lift up to 50 lbs (i.e.; product samples cases, etc.)
Ability to stand for 6 or more hours during the work day (i.e.; trade shows, product demonstrations, etc.)
Ability to travel up to 75%
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COMPENSATION
In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.
Annual Range/Hourly Rate
$2,630.90 - $1 1,794.75
Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity , standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at if you need assistance completing this application or to otherwise participate in the application process.