11,126 Relationship Management jobs in the United States

Sr. Product Owner - Customer Relationship Management (CRM)

60532 Lisle, Illinois International

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Position Overview
International is undergoing a transformation from being a supplier of trucks, buses and engines to a being a supplier of complete and sustainable transport solutions and is strongly committed in evolving its digital capabilities and tools.
We have a great opportunity on our Team for a Sr. Product Owner - Customer Relationship Management (CRM) based in our Lisle, Illinois Corporate Headquarters.
The ideal candidate will have a strong background in CRM technologies, excellent communication skills, and a proven track record of successfully managing product lifecycles from conception to launch.
The individual will interact with the stakeholders, developers, analysts, and business leads to create a strategic prioritization of features, adding value and drive innovation and revenue who will serve as the soup-to-nuts product leader from ideation and requirements gathering through deployment and lifecycle management.
Responsibilities
+ Product Vision and Strategy:
+ Support the Develop ment and communicate the product vision and strategy for the CRM system.
+ Align product goals with business objectives and customer needs.
+ Backlog Management:
+ Create, prioritize, and maintain the product backlog.
+ Ensure that the development team has a clear understanding of the product requirements and priorities.
+ Stakeholder Collaboration:
+ Work closely with stakeholders, including sales, marketing, customer support, and IT, to gather requirements and feedback.
+ Facilitate communication between stakeholders and the development team.
+ Product Development:
+ Collaborate with the development team to define and refine user stories and acceptance criteria.
+ Participate in sprint planning, reviews, and retrospectives.
+ Ensure timely delivery of high-quality product increments.
+ Performance Monitoring:
+ Monitor product performance and user engagement metrics.
+ Identify areas for improvement and implement changes to enhance the product.
Minimum Requirements
+ Bachelor's degree
+ At least 9 years of technical project/program management and/or product owner experience
+ At least 2 years of lead experience
OR
+ Master's degree
+ At least 5 years of technical project/program management and/or product owner experience
+ At least 2 years of lead experience
OR
+ At least 12 years of technical project/program management and/or product owner experience
+ At least 2 years of lead experience
Additional Requirements
+ Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)
Desired Skills
+ Strong understanding of CRM technologies and best practices.
+ Excellent communication, presentation, and interpersonal skills.
+ Ability to work collaboratively with cross-functional teams.
+ Strong analytical and problem-solving skills.
+ Experience with Agile methodologies and tools (e.g., Scrum, Kanban, Jira).
+ Proven experience in managing the product lifecycle from concept to launch.
+ Experience with specific CRM platforms (e.g., Salesforce, Microsoft Dynamics, HubSpot).
+ Certification as a Product Owner (e.g., CSPO, PSPO).
+ Familiarity with data analytics and reporting tools.
Benefits and Compensation
We provide a competitive total rewards package which ensures job satisfaction both on and off the job. We offer market-based compensation, health benefits, 401(k) match, tuition assistance, EAP, legal insurance, an employee discount program, and more.
For this position, the expected salary range will be commensurate with the candidate's applicable skills, knowledge and experience.
You can learn more about our comprehensive benefits package at Overview
ABOUT TRATON
With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world's leading commercial vehicle manufacturers. The Group's product portfolio comprises trucks, buses, and light-duty commercial vehicles. "Transforming Transportation Together. For a sustainable world.": this intention underlines the Company's ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group's commercial growth.
ABOUT INTERNATIONALFrom a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today,?few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit ( .
*International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.
EEO Statement
We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email? ?to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.
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Relationship Management Consultant

55130 Minnesota, Minnesota CAPTRUST

Posted 2 days ago

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Overview

WHO are we looking for?

A dynamic, energetic Relationship Management Consultant who will deliver high-level customer service to clients to the firm. The successful candidate will join an established wealth management and institutional advisory team in providing independent advice and customized service to clients. A competitive salary is offered for this role as well as expanding responsibilities with a rapidly growing firm.

Responsibilities

  • Deliver high-level customer service in a team-oriented environment; continuously working to create better client experience
  • Manage, coordinate, gather, and execute projects, requests, reports, due diligence, action items, etc. related to client service, client meetings, and client reviews; deliver the results to clients and/or briefing the senior advisor(s) for delivery
  • Responsible for collecting information for financial planning projects and entering information into WealthView/E-Money financial planning software; advise senior advisor on the planning results/output
  • Prepare for client meetings (solo or with senior advisors) by seeking centralized resources and expertise to deliver investment performance, market updates, economic forecasts, and other topical information to clients
  • Implement changes, adjustments, rebalancing, recommendations, transitions, etc. of client portfolios with CAPTRUST's research and trading teams
  • Serve as a liaison for the team with other CAPTRUST departments and maintaining rapport with such to ensure high levels of communication, professionalism, and working team environment
Qualifications

Minimum Qualifications:
  • 5+ years of professional experience in wealth management or relationship management
  • Certified Financial Planner (CFP®) designation, CFP® track, or desire to obtain
  • Strong proficiency utilizing Microsoft Office products
  • Four-year college degree in business, preferably with an emphasis in Finance or Accounting
Desired Qualifications/Skills:
  • Ability to review, research, interpret, and discuss investment, financial, macroeconomic and security specific data with Senior Advisors and clients
  • Excellent communication and presentation skills, ability to communicate information to a financially sophisticated audience
  • Experience with Registered Investment Advisors
  • Prioritization skills, multi-task skills, able to manage many time-sensitive tasks simultaneously
  • Ability to delegate tasks and projects to others within the organization, to follow up as appropriate, and to work in a team environment
  • Aspirations to engage in client prospecting to contribute to growth and expansion of the client base
WHAT can you expect from your career at CAPTRUST?

Our colleagues, like our clients, tend to stay with CAPTRUST for years. There's a reason for it; it's a great place to work and grow. We all work together, each of us motivating those around us with our commitment to high standards. At CAPTRUST, expect a fully stocked break room, fun employee events, and a quality team surrounding you with opportunities for personal growth.

Our Employee Benefits Package shows how much we value our team.
  • Employee ownership opportunities
  • Brick Bonus success sharing program
  • Comprehensive health coverage + Personify Health wellness platform
  • 401(k) program with a 5% employer match + financial planning for colleagues
  • Salary Range: $84,000 - $102,000 with experience & credentials
WHERE will you be working?

30 East 7th Street, Suite 3050 | St. Paul, MN 55101

Due to the nature of the role, this is not a remote or work from home position. #LI-Onsite

HOW do we build a world class organization one brick at a time?

We make it a priority to hire those who have a commitment to service, a real interest in other people, and a burning need to improve continuously. Simply put: the difference at CAPTRUST is the quality of our people and the depth of our bench. If you are ready to make your mark, we want to talk to you.

Are you the next brick?

To get it done the CAPTRUST Way, an individual should exhibit the following characteristics:
  • Ability to build successful, collaborative, and trusting relationships
  • Instinctive aptitude for consistently creating accurate, concise, respectful, and easy-to-understand verbal and written communications conveying complex information
  • A strong sense of urgency about getting work done and solving problems to achieve results that benefit our clients and colleagues, even when faced with challenges
  • Inherent desire to give back to our communities and enrich the lives of those around us
  • An other-centered mindset
  • Integrity through maintaining objectivity

EEO/Diversity Statement:

At CAPTRUST, we are committed to building and maintaining a diverse workforce and inclusive work environment where ALL colleagues feel authentically seen, respected, and supported.

CAPTRUST is committed to providing employment opportunities without regard to race, color, age, sex, sexual orientation, familial status, religious creed, national origin, ancestry, medical condition, marital status and registered domestic partner status, citizenship status, military and veteran status, disability, protected medical condition, genetic information, or any other status protected by law. CAPTRUST makes all employment decisions without regard to these protected statuses and does not tolerate harassment or discrimination. #mid-senior
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Client Relationship Management

10261 New York, New York Goldman Sachs Bank AG

Posted 13 days ago

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Opportunity Overview sitemap_outline CORPORATE TITLE Analyst language OFFICE LOCATION(S) Bengaluru assignment JOB FUNCTION Client Relationship Management account_balance DIVISION Asset & Wealth Management YOUR IMPACT Are you a dynamic, quick-thinking self-starter with a passion for the financial markets, exceptional interpersonal skills and an interest in client services? We are looking for a professional with strong communication skills who has the ability to thrive in a dynamic environment and successfully retain and expand existing relationships by delivering superior client service. The Client Experience Manager will support a diverse set of investment products - equities, fixed income, and alternatives - through various distribution vehicles in a fast-paced environment. OUR IMPACT Goldman Sachs Asset Management is one of the world’s leading investment managers and provides institutional and individual investors with investment and advisory solutions, with strategies spanning asset classes, industries, and geographies. We help our clients navigate today’s dynamic markets and identify the opportunities that shape their portfolios and long-term investment goals. We extend these global capabilities to the world’s leading pension plans, sovereign wealth funds, central banks, insurance companies, financial institutions, endowments, foundations, individuals and family offices. The Client Coverage Group (CCG) within Asset Management is dedicated to retaining, expanding and supporting existing client relationshipsby ensuring exceptional client service, operational support, and risk management. This involves partnering closely with the sales team, keeping them abreast of recent interactions with clients, and collaborating with business and operations teams to address clientqueries.The India CCG team will support the global CCG team in delivering these outcomes. HOW YOU WILL FULFILL YOUR POTENTIAL Contribute to a broad platform that serves as the client’s main point of contact for a diverse set of functional areas, including Portfolio Management, Trading, Operations, Legal, and Compliance Provide a superior level of service across all aspects of client experience, including management of client inquiries, ad hoc issue resolution, and enabling customized and standardized report delivery Help coordinate life-cycle events of client accounts, including implementation of new business, account restructures/terminations, and impact from regulatory changes. Requires managing tasks across various teams including Strategic Client Services, Client Implementation, Portfolio Management, Trading, Operations, Controllers, Risk Management, Legal, Compliance, and Accounting/Billing Work on special projects that build out the service model and infrastructure to create scale and efficiencies within the CCG organization Manage client deliverables including reporting requirements (performance and operational reporting, commentaries) and other service needs as identified by the client Navigate the organization internally and collaborate across teams including business and operations to resolve client queries in a timely fashion Respond to information requests from clients including information questionnaires, audit requests, and ad-hoc and recurring client inquiries Develop a strong awareness of client interests and investment trends coupled with the intellectual curiosity to explore and research those areas to best deliver the resources of the firm to our clients BASIC QUALIFICATIONS Bachelor’s degree, preferably in business or finance-related studies 2+ years of work experience at an asset management firm / other financial services organization Strong project management and problem solving skills including an ability to organize and track multiple threads of activity to deliver on tight timelines and a hands-on approach to resolving issues, in partnership with other teams Strong interpersonal skills including an ability to build trust and confidence of colleagues across different regions, strengthen relationships through ongoing dialogue, and collaborate well with others internally to meet client needs Basic knowledge of the asset management business, financial markets and investment funds or separately managed accounts An understanding of portfolio construction, risk management or accounting principles would be beneficial Highly organized with exceptional attention to detail, time management skills and excellent follow-through Strong written and oral communication skills Motivated and proactive self-starter with strong work ethic Proficient in Microsoft Excel, Power Point and Word and exposure to business intelligence tools PREFERRED QUALIFICATIONS Financial services industry experience ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. Goldman Sachs is an equal employment/affirmative action employer. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees’ priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer. #J-18808-Ljbffr

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Client Relationship Management

33222 Miami, Florida Goldman Sachs Bank AG

Posted 20 days ago

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Are you a quick-thinking self-starter with a passion for client service, the desire to work closely with teammates and clients, and the ability to problem solve and to think outside the box? Our Wealth Management Professionals support all aspects of our business from an operational and relationship management perspective. We are seeking professionals with an interest in the markets who have the ability to thrive in a fast-paced environment where attention to detail, strong communication and organizational skills, and client service expertise are essential to maintaining and enhancing our business. YOU MUST BE FLUENT IN ENGLISH AND PORTUGUESE FOR THIS ROLE. OUR IMPACT Wealth Management Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for customers to better spend, borrow, invest, and save. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data and design. Private Wealth Management (PWM) Goldman Sachs Private Wealth Management (PWM) specializes in creating comprehensive wealth management plans for high net worth individuals and families, as well as select institutions, including foundations and endowments. PWM Teams work one-on-one with clients to advise and deliver customized strategies drawn from our deep investment experience, diverse wealth management capabilities and global reach. Our Private Wealth Advisors (PWAs) deliver an unparalleled investment platform inclusive of the full product and service offerings of Goldman Sachs and beyond, which may include tax and estate planning, philanthropic planning and private banking and lending services. As client needs evolve, this close relationship allows the team to offer complementary services and new opportunities by leveraging the resources of Goldman Sachs and beyond. Wealth Management Professionals work directly with our clients to provide exceptional client service, operational support and risk management. They serve as a primary point of contact for clients, and are responsible for the operational management and oversight of the client experience. Some of the main responsibilities are managing the onboarding of client relationships, ensuring we are meeting our client's investment objectives, managing fraud risk, trade execution, liquidity management and ongoing relationship management. HOW YOU WILL FULFILL YOUR POTENTIAL Leverage your interpersonal skills to contribute to a growing business Act as key relationship manager for ultra-high net worth clients Work closely with Private Wealth Advisors andteammates to service our clients Oversee asset movements, portfolio implementations and leverage your understanding of organizational documents, estate planning and tax concepts Introduce new and existing clients to the firm's offerings including but not limited to client reporting, digital capabilities and banking services Identify opportunities for wealth advisory services for clients Understand client suitability and risk tolerance Help to identify and prevent fraudulent activitiesby leveraging your deep understanding of our clients and their behaviors Work with our middle and back office colleagues to ensure an exceptional client experience Execute, process and reconcile trading and other investment related transactions Lead or participate in divisional efforts to improve efficiencies within PWM business Participate in local training and recruiting Serve as a coach/mentor for less tenured teammates WHERE WILL YOU MAKE AN IMPACT Our Private Wealth Management business spans the globe, with the following locations in the United States: Atlanta, Boston, Chicago, Dallas, Houston, Los Angeles, New York, Miami (Florida and Latin America coverage), Philadelphia, San Francisco, Seattle, Washington, D.C. and West Palm Beach. SKILLS & EXPERIENCE WE'RE LOOKING FOR Bachelor's Degree Required 2-4 years of preferred experience inclient serviceand/or the financial industry Ability to work in a fast-paced environment and think clearly under pressure Strong interest in client service Self-motivated and able to work in an autonomous, yet collaborative environment Strong verbal and written communication skills, as well as strong organizational and interpersonal skills Commitment to excellence and a high level of integrity Interest in Financial Services Industry SIE, Series 7 and 63 required (must be obtained within three months of employment) ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. #J-18808-Ljbffr

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Director Relationship Management

77007 Houston, Texas S&P Global

Posted 1 day ago

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**About the Role:**
**Grade Level (for internal use):**
12
**The Role** **:** **Director, Relationship Management**
**The Team:** We're seeking a dynamic, client-focused Relationship Manager who thrives at the intersection of energy market expertise, strategic relationship building, and commercial growth. This role is ideal for someone with a deep understanding of the upstream oil & gas value chain-someone who can speak the language of engineers and executives alike, and who brings both curiosity and commercial acumen to every conversation.
**The Impact:** The Senior level role serves as a customer advocate, offering support and fostering collaboration across all Commodity Insights products and services. As a key member of our Upstream Commercial Team, the Relationship Manager is responsible for managing and expanding relationships with some of the world's most important energy companies. You'll drive retention and revenue growth by aligning our world-class data, analytics, and insights into client strategies and evolving market needs.
**Responsibilities:**
+ Serve as the primary relationship owner for a portfolio of upstream-focused accounts
+ Understand client priorities, market pressures, and workflows to deliver relevant solutions
+ Collaborate across commercial, product, and analyst teams to bring the best of S&P Global to your clients
+ Identify growth opportunities within your book and lead renewals and upsell conversations
+ Act as a strategic advisor and internal advocate for your clients, ensuring long-term partnership value
**What's in it for you:**
At S&P Global Commodity Insights, we don't just report on the energy industry, we help shape its future. You'll be part of a high-performing team with a collaborative culture and a mission to bring clarity to complex markets. If you're ready to help upstream leaders make better decisions with better data, we want to hear from you.
**Qualifications:**
+ Houston based - In office 2 days per week
+ 8+years experiencein E&P/Upstream companieswith focus on data/analytics solutions
+ Excellent communication and presentation skills
+ Familiarity with Microsoft 365 Copilot and other AI applications and the ability to leverage these tools for responding to customer inquiries and search requests
**About S&P Global Commodity Insights**
At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value.
We're a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights' coverage includes oil and gas, power, chemicals, metals, agriculture and shipping.
S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today.
For more information, visit .
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:? ?and your request will be forwarded to the appropriate person?
**US Candidates Only:** The EEO is the Law Poster ? describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.2 - Middle Professional Tier II (EEO Job Group)
**Job ID:** 316141
**Posted On:** 2025-07-14
**Location:** Houston, Texas, United States
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Vendor Relationship Management Analyst

15317 Canonsburg, Pennsylvania LeadStack Inc.

Posted 2 days ago

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LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world. Job Title: Vendor Relationship Management Analyst Duration: 6 month W2 contract with possible extensions to 18-24 months Pay Rate: $30-35/hr Location: Canonsburg, PA (Pittsburg Metro Area) Job Description: Responsibilities in performing vendor due diligence and ongoing monitoring include but are not limited to: Ensure/support enterprise-wide needs for due diligence, risk assessment and continuous vendor monitoring are being accomplished, defined by the Vendor Management Program. Gather relevant business, process, and system information; validate risks and controls; prepare accurate, complete, clear, and timely risk assessment supporting evidence that reflects an ability to identify risks and independently assess the design and operating effectiveness of internal controls present for the services offered. Execute due diligence procedures, perform quality analysis, obtain sufficient due diligence evidence, and conclude on the adequacy and effectiveness of the system of internal controls for assigned Third Party Provider/Vendor; Confirm third party provider/vendor has sufficient governance control to ensure compliance with applicable laws, regulations, policies, and procedures; and evaluate the reasonableness of the third party provider/vendor's financial data. Properly complete data entry to ensure goals and metrics for measuring and managing vendor risks are reported and escalated as defined by the Vendor Management Program. Communicate and collaborate effectively with business unit management and the VRM team. Communicate in a professional, clear, and concise manner (both written and in-person) and effectively listen to others. Complete assigned tasks within budget and on time while minimizing the amount of non-work-related activities during work hours. Cooperate with and assist, when requested, internal and external auditors. Develop skills in the use of VRM guidelines, procedures, database and other data systems relevant to the job. Perform additional responsibilities as necessary. Qualifications: Required Minimum Years of Experience: 1-3 years Ability to work within a fast-paced, deadline-oriented environment with minimal supervision; must be well organized with a high attention to detail and accuracy. Must have strong organization skills and attention to detail. Ability to process information efficiently and produce a high-quality work product quickly in a fast-paced environment. Ability to read and comprehend instructions, policies, and procedures. Experience on Salesforce development involving Apex classes, Apex triggers, and SOQL queries with deep understanding and hands-on experience on Salesforce limits and test class coverage. Lightning web and aura components. Experience on Salesforce CPQ package configuration and customizations around it. Experience in configuring Salesforce automation with Platform event and Flows. Intensive hands-on experience in Salesforce security model. Experience in development of web services and enterprise application integrations with Salesforce. Experience in code versioning and deployment tools such as VSCode, Salesforce CLI, Git, Ant. Demonstrated ability to thrive in a team environment that operates under the self-organizing principles of Agile. Understanding of, and the ability to put into practice, development, and quality standards for software development. Solid analytical and problem-solving skills. Excellent communication skills, able to present ideas and recommendations. Experience in building large-scale commercial applications in the high-tech industry. Experience with global environments and working across many teams and cultures. Willing to learn and apply new skills, processes, and technologies. #J-18808-Ljbffr

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Product & Relationship Management Associate

Missouri, Missouri Stifel Financial

Posted 8 days ago

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Why Stifel

Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.

Let's talk about how you can find your place here at Stifel, where success meets success.

What You'll Be Doing

The Product & Relationship Management Associate is responsible for assisting with the daily platform management of Exchange Traded Products (ETPs) and Mutual Funds/529 Plans, which includes initial evaluation of products for acceptability, viability, and risk as utilized by Stifel Financial Advisors with their clients subject to review by senior members of the Product Management team. The position will also be responsible for conducting product comparisons, monitoring asset flow, and industry trends. The Associate I must continually develop an in-depth knowledge of investment products. This position works closely with other key members of the firm, including the Product Management and Product Advice teams, Relationship Management, Traditional Products Research Group, Alternative Investments, Advisory Marketing, Product Control and Oversight, Compliance, Legal, Program Management, and Operations along with Mutual Fund Operations.

What We're Looking For

Performs initial on-boarding and ongoing review of ETPs, Mutual Funds, and 529 Savings Plans products to determine suitability for Stifel's Financial Advisor and client use subject to review by senior members of the Product Management team. Review for suitability, complexity, and potential negative effects to clients and the firm. Documents process via on-boarding due diligence reports. Updates internal models, portal page, and internal and external materials. Performs analysis on product platforms using internal and external tools including Morningstar Advisor Workstation, Morningstar Direct, and resources from product partners. Works with Product Advice team and Operations to fulfill Financial Advisor's requests related to products. Develops and continually enhances knowledge of investment products and Stifel's various business areas. Delivers outstanding service to Financial Advisors to create an enhanced client experience. Special projects as assigned by the manager or senior members of the Product Management team to support department initiatives.

What You'll Bring

Excellent time management and critical thinking skills Ability to integrate well into a team environment Strong written and oral communication skills Flexibility to keep up in a fast-paced, dynamic work environment Self-accountability

Education & Experience

Minimum Required: B.S. or B.A. in Finance, Business Administration or related field Minimum Required: 0-1 years of professional business experience or an internship in a related Financial Services area

Systems & Technology

Proficient in Microsoft Excel, Word, PowerPoint, Outlook SQL Proficiency is highly favorable

About Stifel

Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.

While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success.

At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.

Stifel is an Equal Opportunity Employer.

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Strategic Advisor, Relationship Management

33646 Tampa, Florida Engage fi LLC

Posted 11 days ago

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Job Description

Job Type

Full-time

Description

As an Engage Fi employee, you can expect:

  • To work with an amazing and collaborative team
  • To create and innovate in your role and see the impact you make on the business and client experience
  • To be a part of an award-winning team - Inc. 500 (2018), Inc. 5000 (2019, 2021, 2022, 2024), Tampa Bay Business Journal Fast 50 (2021, 2023, 2024), Great Place to Work (2023, 2024)
  • All employees to cultivate and encourage new ideas and thrive on a fun and productive work environment
  • To join a highly engaged workforce that supports personal and professional growth, empowerment, and lives by servant leadership
What we provide:
  • Competitive pay, incentive programs, 401k matching
  • Unlimited time off plus 11 paid holidays
  • Medical, dental, and vision health plans with FSA or HSA options
  • Opportunities to volunteer and give back to the communities we serve
  • Paid remote work expenses
  • Career development, trainings, continuous learning, and employee recognition
  • Team engagement events and activities
  • Culture of growth and continuous improvement
  • A great place to work!
About Us:

Engage fi was founded on the principle of putting ourselves in our clients' shoes to understand their needs, their business objectives, and their definition of success. What sets us apart from other options is our focus on the client, and a little bit more: more transparency, more innovation, more savings, more incentives, more fun, more collaboration. We take pride in our people, process, and tools guaranteeing that your experience with engage fi will surpass your expectations. Our emphasis on the education, efficiency, and effectiveness needed to drive the growth of our industry will align to the needs of the consumer and your internal team. Our collective experience working for and with vendors and financial institutions in the past gives us tremendous insight into the capabilities of the vendors that our clients work with. We aim to leverage our knowledge and tools to save time, improve efficiency, and provide the pricing leverage the financial institution needs.

With over 450 years of industry experience, the team at Engage fi is a blend of consultants, educators, matchmakers, integrators, and advocates. We are laser-focused on guiding financial institutions through our proven process and enabling them to make informed, timely decisions on vendor relationships so they can change at the speed of the consumer. Engage fi has completed over 525 strategic projects for financial institutions and negotiated over $2.2 billion in savings and incentives for our clients. We have a unique approach, and our strategic projects are as unique as the clients we serve. Let's Engage!

Position Summary:

The Strategic Advisor is responsible for cultivating and managing strong, long-term partnerships with existing financial institution (FI) clients across the country. The primary focus of this role is to strengthen executive-level relationships, ensure client satisfaction, support strategic alignment through consultative services, and cross sell additional services and products. This individual represents Engage fi at client sites, participating in executive and strategic planning meetings to support FIs in achieving their goals. New business development should occur through deepening client relationships and identifying opportunities to expand services based on their evolving strategic needs.

Essential Functions & Additional Responsibilities:
  • Visits clients onsite and actively participates in executive and strategic planning meetings.
  • Serves as a trusted advisor to FI clients, supporting their long-term strategy and maximizing the value of Engage fi's services.
  • Maintains strong executive-level relationships across all asset tiers of financial institutions.
  • Develops new business through deepening existing client relationships by identifying unmet needs and expanding service offerings, with a focus on attaining cross-sale goals
  • Understands and anticipates client needs, aligning Engage fi's consulting and product offerings with their strategic priorities.
  • Facilitates creative problem-solving sessions with client leadership across lines of business.
  • Presents complex solutions and recommendations to senior executives with clarity and confidence.
  • Supports client retention through exceptional relationship management and proactive engagement.
  • Maintains detailed client records and engagement history using internal CRM systems.
  • Attends industry events and conferences to stay informed of trends impacting clients and to support relationship-building efforts.
  • Partners with internal teams including marketing, consulting, and sales operations to ensure a seamless client experience.
Requirements

Required Skills & Competencies:
  • Client-Centric Relationship Management - Demonstrated ability to build and sustain trusted partnerships with FI clients.
  • Strategic Communication - Excellent executive presence and communication skills, capable of engaging with C-suite leaders.
  • Problem Solving & Consultative Selling - Ability to identify client challenges and recommend tailored, strategic solutions.
  • Presentation Skills - Confident and compelling presenter with the ability to influence senior stakeholders.
  • Negotiation - Skilled at brokering complex deals and securing win-win outcomes.
  • Sales Aptitude - successfully drive strategic sales opportunities from discovery to close.
  • Self-Driven - Highly motivated and organized with a proactive approach to managing time and responsibilities.
  • Collaboration - Strong internal and external collaboration skills; able to work cross-functionally with diverse teams.
  • Adaptability - Flexible and responsive to evolving client needs and business dynamics.
  • CRM Proficiency - Proficient in using CRM and sales tracking tools to document and manage client relationships.
  • Technology Fluency - Skilled in Microsoft Office; experience with project management and presentation software preferred.
Required Education and Experience:
  • Bachelor's Degree in Business, Communications, Marketing or related field.
  • 10+ years of experience in the financial services industry, with preference for experience in relationship management, strategic consulting, or sales related to credit/debit card processing, core processing, electronic banking, bill pay, or mobile banking.
  • Strong understanding of FI vendor landscape including credit/debit card processing, core systems, and digital banking platforms.
Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
Position Type/Expected hours of Work:
  • Full Time/ 40 hours per week
Location:
  • Remote
  • 50% Travel required

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Activities, duties, or responsibilities may change at any time with or without notice.
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Manager, Client Relationship Management

12144 Rensselaer, New York Healthcare Association of NYS

Posted 19 days ago

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Job Description

EOE Statement
As an Equal Opportunity / Affirmative Action Employer, HANYS actively seeks candidates who are female, minority, disabled and/or veterans and will not discriminate in its employment practices due to an applicant's race; color; creed; religion; sex (including pregnancy, childbirth or related medical conditions); sexual orientation; gender identity or expression; transgender status; age; national origin; marital status; citizenship; disability; criminal record; genetic information; predisposition or carrier status; status with respect to receiving public assistance; domestic violence victim status; status as a protected veteran; or any other characteristics protected under applicable law.

HANYS will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Position
Manager, Client Relationship Management

Division
TruePlan Benefit and Retirement Advisors

Description

The Healthcare Association of New York State (HANYS) is seeking a Manager, Client Relationship Management within its subsidiary company, TruePlan Benefit and Retirement Advisors (TruePlan). TruePlan is an industry leader in employee benefits and retirement plan consulting. TruePlan delivers tangible business results to finance and human resource leaders, enabling them to enhance plan offerings while remaining competitive and reducing overall plan costs. Reporting to the Sr. Director, Retirement Plan Services, this position will be responsible for managing all aspects of the client relationship.

While the incumbent will be expected to travel throughout Western NY and to our office in Rensselaer, NY on a regular basis, a remote working environment would be considered within New York State. The salary for this position is between $96,800 and $100,000 annually in addition to an annual incentive of up to 10% based on certain performance metrics. Payrate offered will be based on the successful candidate's relevant experience, knowledge, skills, and abilities and in consideration of internal equity.

Key responsibilities include but are not limited to:
  • Maintain a strong and trusting relationship with clients to ensure a superior customer service is provided.
  • Ensure client satisfaction through periodic client meetings and discussions covering service levels, plan utilization, product offerings and plan design.
  • Manages request for proposal (RFP) and request for information (RFI) processes for existing clients.
  • Coordinates all transition activities with client, selected vendor, and other staff to assure a smooth and efficient transition for newly acquired clients.
  • In coordination with clients, develops annual communication and education plans to achieve overall retirement plan goals of participation and retirement readiness.
  • Ensure clients have necessary, efficient and effective administrative procedures.
  • Updates clients about legal and regulatory changes relating to retirement programs and coordinates all activity related to incorporating these changes into the client's program.
  • Directly and/or in partnership with TruePlan consultants, work directly with client's attorney and our legal resources to gather necessary information to fully understand and communicate the client's compliance requirements.
  • Educates senior management on plan design, operation, and overall plan effectiveness in meeting organizational goals.
  • Prepares and conducts formal periodic plan review meetings with appropriate committee or other personnel as determined by the client to ensure appropriate compliance, oversight and governance requirements are met.
  • Resolves administrative problems arising between and among participants and/or vendors.
  • Assist in individual employee enrollment activity, when necessary.
  • Assists in sales presentations with sales & marketing team, as necessary.
  • Attends various outside training activities to assure knowledge of the retirement plan industry trends and regulatory changes are current.
  • Reviews and is familiar with the firm's compliance manuals and complies with all required procedures.
  • Maintains licenses in a current and proper status through continuing education training courses, seminars, and conferences, as scheduled, to meet FINRA, SEC, and NYS Insurance Department requirements.
  • Engages clients in discussions on their business needs and related activity in order to determine if other TruePlan products and services may be appropriate and then make proper referrals to TruePlan sales staff.
Qualifications:
  • Associate's degree plus three to five years of related experience required (bachelor's degree preferred). Seven years of related product or client experience may substitute for education requirement. An equivalent combination of education and experience sufficient to satisfactorily perform the duties of the job may be substituted.
  • New York State Life, Accident and Health license and FINRA 6, 63 & 65 required or obtained within a reasonable amount of time (6 months) post hire.
  • Must have the ability and confidence to present, work, and build relationships with senior level staff and be able to provide consultative value to clients from a global and strategic perspective.
  • Must have working knowledge of and remain current in regulations governing various types of retirement plans, including, but not limited to, 403(b), 401(k), and non-qualified plans.
  • Must be proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint).
  • Must be a self-starter who is motivated, enthusiastic, and has exceptional human relations and long-term relationship building skills.
  • Must possess excellent communication skills and be comfortable presenting to Boards of Directors and C-suite individuals.
  • Must possess excellent attention to detail, project management and organizational skills.
  • Must be able to prioritize duties and act independently.
  • Travel within assigned territory to meet clients, typically several times per month.


Position Requirements

About the Organization
HANYS is the only statewide hospital and continuing care association in New York. We are located near Albany and represent 500 not-for-profit and public hospitals, nursing homes, and other healthcare organizations. Our members are not only the largest providers of inpatient and outpatient care, and essential providers of primary care, they are among the largest employers in many communities.

We harness the power of a unified statewide membership and collaborate with regional, state, and national associations. HANYS advocates before Congress, the Governor's office, the State Legislature, and state and federal agencies. We also provide education, data analytics, quality improvement initiatives, and operational assistance to help our members navigate the complexities of healthcare reform, and achieve the 'Triple Aim' of better care, better health, and lower costs.

This position is currently accepting applications.
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Director, Vendor Relationship Management

60684 Chicago, Illinois McDonald's

Posted today

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Job Description

Job Description:
Company Description:
McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.
McDonald's Global Technology is here to power tomorrow's feel-good moments.
That's why you'll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we're digitizing the Golden Arches. Combine that with our unparalleled global scale, and we're reshaping all areas of the business, industry and every community that is home to a McDonald's restaurant. We face complex tech challenges every day. But that's where our diverse and talented teams come in. They're made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.
Check out the McDonald's Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.
Department Overview
As the Director, Vendor Management Office within the Global Technology Strategy & Planning Organization at McDonald's, you will play a vital role in driving vendor management discipline and ensuring crucial performance and business results for the company's vendor portfolio. You will be responsible for establishing and managing the downstream components of performance contracts, including KPIs, SLAs, credits & earnbacks, and path-to-green plans. Must work with stakeholders to develop and maintain the baseline of work with vendors, developing vendor strategies, demand management analysis, estimating the volume of work, tracking vendor performance, and identifying efficiency and innovation initiatives.
The ideal candidate should have a deep understanding of technology market landscapes, specifically international geographies, vendor relationships, managed services agreements, and contracts. Additionally, you should possess strong communication skills, be a problem solver, and be able to develop close working relationships with technology leaders and other functions.
Duties
+ Manage a group of 5-7 vendor managers responsible for coverage of the international markets
+ Develop vendor strategy, in collaboration with technology leaders with sizable footprint
+ Develop, in line collaboration with Strategy, Planning, and TCO leader, estimate for volume of work with the vendor
+ Track vendor operational performance, identify performance gaps and penalties
+ Identify and outline efficiency and innovation initiatives that the vendor can realize
+ Track realization of efficiency and innovation initiatives led by vendor
+ Hold internal reviews with engineering leads to review vendor performance and collect feedback for vendor
+ Hold monthly business reviews in collaboration with Sourcing and engineering leaders, to review vendor performance and provide feedback
Qualifications
+ Minimum of 10-15 years of vendor governance or related experience
+ Experience leading teams of 5 or more consistently
+ Change management expertise, including experience leading organizational change efforts and promoting the adoption of new processes and solutions.
+ Commitment to fostering a culture of diversity, equity, and inclusion, with a focus on promoting a positive and inclusive work environment for all team members.
+ Experience working in heavily matrixed organization
+ Deep understanding of technology market landscapes in general and managed services vendor landscape in particular
+ Experience handling managed services vendor relationships
+ Deep understanding of managed services vendor agreements and contracts
+ Experience with the latest external labor arrangements (e.g., outcome-based)
+ Ability to develop strong stakeholder engagement with internal leaders and foster relationships with vendors
+ Experience monitoring and tracking performance, of managed services arrangements
+ Experience leading business reviews/governance forums and making sure vendor agreements are upheld
+ Ability to develop close working relationship with technology leaders, as well as other functions (e.g. sourcing/ procurement/ legal)
+ Strong communication skills with comfort in speaking with business stakeholders
+ Strong problem solver with ability to oversee and lead the team to push the solution and progress
Compensation
Bonus Eligible: Yes
Long - Term Incentive: Yes
Benefits Eligible: Yes
Salary Range
Salary Ranges-$168,350 - $218,860
CompetenciesExecution ProficiencyBackground & ValuesStrategic ProficiencyBuilding BlocksTalent Proficiency
Additional Information:
Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan.
McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact Reasonable accommodations will be determined on a case-by-case basis.
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Requsition ID: 1626
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