5 Administration jobs in Muncie

Primrose Retirement Communities is hiring for a Business Office Manager to be responsible for the day-to-day administrative operations of the community under the supervision of the Executive Director. As part of the community leadership team, the Business Office Manager provides excellent customer service, wearing multiple hats and handling a wide range of support related tasks.

More about the position responsibilities: 

• Markets the community by assisting with tours and collaborates with special events, health fairs, or engagements with local civic groups.
• Proactively develops positive employee relations, incentives, and recognition programs. Promotes teamwork, mutual respect, and effective communication.
• Assists with recruitment and interview process; scheduling interviews and meetings, as directed by the hiring manager.
• Coordinates pre-employment screening, such as ordering background checks and scheduling drug screens.
• Facilitates New Hire Orientation.
• Completes Forms I-9, verifies I-9 documentation, and maintains I-9 files.

Primrose Retirement Communities began over 30 years ago with a simple mission - to honor our seniors by offering a variety of healthy, happy lifestyle options.

By getting the right people on the team at all levels of the organization and by making work fun, we will create a culture where the best people will want to work, residents will want to live, and the core values of Accountability, Relentless Improvement, Embrace Change, Respect and Passion are embraced.

What we offer: 

• PTO (Paid Time Off)
• Various coverage levels for Medical, Dental, and Vision Insurance Plans
• 401k Retirement plans plus a generous company match
• Employee Assistance Program (EAP)
• Company paid Life Insurance

And best of all, you get to work with our amazing STAFF and RESIDENTS !

What we're looking for: 

• High School Diploma or Equivalent
• Excellent written and verbal communication skills
• Proficient in Microsoft Office Suite or similar software
• Ability to multi-task with frequent interruptions

To learn more about this position, and more great opportunities, please visit us at:

Business Office Manager 

Knowledge of Medicaid and Medicare systems strongly preferred
Experience in long-term care office setting strongly preferred

Bring your heart to work!  Caring people make the difference at American Senior Communities!

Compassion, Accountability, Relationships and Excellence  are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., they are our guiding principles and create the framework for all our relationships with customers, team members and community at large.

American Senior Communities has proudly delivered patient centered care since the year 2000, with a long history of excellent outcomes. Each of our 80+ American Senior Community is part of the neighborhood in which it exists. Our leaders and staff live in surrounding areas and know the community well. We value the same things in life that you do. The foundation of our senior living communities is based on the knowledge that we’ll be part of your neighborhood for many, many years. We take great pride in our hospitality and it is ingrained in everything we do. As partners in senior care, we are not just doing a job, but following a calling.

Our commitment to our team members:

• Top competitive market wages
• Paid Time Off (PTO), holiday pay and *opportunities to earn additional PTO
• Access a portion of your earned wages before payday with PayActiv*
• Paid training, skills certification & career development support
• Medical, vision & dental insurance with Telehealth option
• Medical and dependent flexible spending accounts
• 401(k) retirement plan options
• Lucrative employee referral bonus program
• Tuition reimbursement and certification reimbursement*
• Continued education opportunities through Purdue Global & O2NE scholarship program
• Employee assistance program & wellness support
• Retail, food & entertainment discounts, and so much more

What will you be doing and how will you make a difference at American Senior Communities?

• Making a difference in the lives of the patients we serve by providing them care and compassion
• Acting as a positive teammate to fellow employees by helping onboard new teammates.
• Oversees transmissions of all Medicare, Medicaid, insurance, VA Billings, and private statements
• Acts as liaison between family members and billing agencies regarding financial assistance

Requirements

• High school diploma or GED required, college is preferred
• One to three years nursing home or business office accounting experience preferred.
• Knowledge of Medicaid and Medicare systems
• Customer Service focused and the ability to demonstrate the core values listed above is a must!

We are Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran and other protected categories.

Performing general office duties incorporating a variety of basic and routine clerical and secretarial duties in a clinical environment.

Be the "face" of one of our outpatient or hospital facilities-and use your administrative skills to impact the lives of our patients and their families. As a secretary/receptionist at Fresenius Kidney Care, you will be an integral part of a cross-functional team, providing administrative support to maintain clinic operations and provide the best customer care for patients living with kidney disease.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

   Under general supervision, follows established company policies and procedures and applies acquired job skills to:

 Patient Engagement and Front Desk - Responsibilities may include the following based on location and business need:

• Answering telephone & routing calls to the appropriate person
• Professionally greet all patients and guests.
• Maintain a professional environment at all times. Monitors the reception and waiting areas.
• Distributing incoming mail.
• Obtain necessary signatures to ensure the efficient processing of admissions data in accordance with FMCNA policies  and procedures.
• Ensure all aspects of patient confidentiality are maintained at all times

 Scheduling and Registration - Responsibilities may include the following based on location and business need:

• Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc.
  • Prepares medical records for facsimile or mail related to travel, transplant, disability and others.
  • Organizes travel for patients by contacting and providing requested medical records.
  • Coordinates with transient patient paperwork.
  • Coordinates transfer placements and confirmations along with Clinical Manager.
  • Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning.
  • Assist with medical appointment referrals and scheduling.
  • Assist with transportation coordination and referrals.

• Ensures data entry has been completed for Crown Web. Related to ESRD 2728. ESRD 2746 and PART.
• Monthly insurance card scanning

Administrative and Additional Responsibilities - Responsibilities may include the following based on location and business need:

• Setting up and maintaining filing systems and basic databases as applicable.
• Completing forms and reports as required by the various company offices and outside vendors and agencies.
• Preparing purchase orders using the appropriate software application.
• Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed.
• Maintaining inventory of the necessary office supplies
• Assists in auditing records for ongoing compliance with medical records standards (H&Ps, monthly physician progress notes, care plans, etc).
• Assists in the collection of Patient Demographic Information and Continuous Quality Improvement Data.
• Assemble, file and maintain patient medical records
• Print patient schedule and pull patient charts daily.
• Arrange for package pickup and delivery.
• Assists with month-end reporting requirements.
• Participate in collaboration sessions such as center/team huddles and staff meetings.
• Attend education and training sessions as appropriate and apply key learnings.

SKILLS:

• Knowledge of office procedures required.
• Proficient in Microsoft office applications
• Ability to adapt to supporting software applications.
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Strong organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude

PHYSICAL DEMANDS AND WORKING CONDITIONS :

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Day to day work includes desk and personal computer work and possible interaction with patients, facility staff and physicians. The position may require travel between assigned facilities and various locations within the community. The work environment may be characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials

SUPERVISION:

• None

  EDUCATION :

• High School Diploma or GED required

EXPERIENCE AND REQUIRED SKILLS :

• Minimum 6 months relevant experience without a degree.
• 1-2 years related experience preferred.
• Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred. Good verbal communication skills.
• Pleasant telephone manner.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.