Office Administration Support - Entry-Level (Part-Time or Full-Time)

44101 Cleveland, Ohio Top Level Promotions

Posted 7 days ago

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Office Administration Support - Entry-Level (Part-Time or Full-Time)

About the Job Position:
This remote entry-level opportunity is open to residents of Cleveland, Ohio , and includes full training. Your tasks may involve office work, market research activities, product analysis, and online engagement. You may also assist with data analysis or provide consumer feedback to help clients evaluate product-market fit. Enjoy a flexible schedule, no commuting, and stay professionally active from your home office in Cleveland. Your contributions will support decisions across industries like healthcare, technology, and more.

Why Go Remote in Cleveland?
Cleveland blends rich cultural heritage with a dynamic economy - home to the Cleveland Clinic and a vibrant arts and culinary scene. This remote role lets you work flexibly while staying connected to your city's energy. Whether reclaiming time from commuting or enjoying Lake Erie views, you control your work-life balance without leaving Cleveland behind. Your local insight helps brands better serve consumers in northeast Ohio and nationwide.

About Us:
Top Level Promotions is a global market research company partnering with leading brands to enhance customer strategies. We're expanding our remote Cleveland team and seeking thoughtful, detail-oriented individuals eager to provide valuable consumer insights. This role offers a meaningful way to impact well-known brands while working locally.

Industries We Serve:
  • Administration
  • Aerospace & Aviation
  • Airlines - Domestic & International
  • Amazon & Online Retail
  • Apparel/Textiles - Retail & E-commerce
  • Automotive - Design & Manufacturing
  • Food & Beverage - Regional & National Trends
  • Computers & Digital Communications
  • Customer Service
  • Data Entry & Analytics
  • Education - Online Learning
  • Film & Media
  • Health Care - Public & Private
  • Manufacturing - Midwest Focus
  • Marketing & Study Design
  • Outdoor & Recreational Equipment
  • Pet Products
  • Restaurants & Food Service
  • Travel & Tourism
  • Toy Industry
Cleveland-Focused Opportunities:
You may be invited to participate in various meetings centering around Cleveland residents. Your feedback helps brands improve offerings for Ohio consumers and beyond.

Qualifications:
  • Reliable high-speed internet at home
  • Desktop or laptop with webcam and microphone
  • Quiet, private workspace
Skills:
  • Clear communication and interpersonal abilities
  • Self-motivated and organized in a remote environment
  • Comfortable with basic digital tools and accurate data entry
  • Discreet handling of confidential information
  • High attention to detail
Job Perks:
  • No commute - avoid I-90 traffic and work remotely
  • No experience needed - full training provided
  • Flexible hours - great for students, caregivers, or supplemental income
  • Optional local product testing and online focus groups
  • Impact major brands and services
  • Growth opportunities based on your engagement

Compensation:
Pay ranges from $18.50 to $36.00 USD per hour , depending on project complexity and involvement.

Experience:
Entry-level role with full onboarding and training.

How to Apply:
We look forward to your application. Contact our HR team if you have questions.
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Supervisor, Application Administration

44101 Cleveland, Ohio Brookfield Properties

Posted 6 days ago

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Job Description

Location
Key Tower - 127 Public Square
Business
We know that a "one-size-fits-all" approach doesn't work when it comes to residential living. That's why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.
If you're ready to be a part of our team, we encourage you to apply.
Job Description
Position Summary
The Supervisor, Application Administration is a key member of the Shared Services team at Brookfield Properties Multifamily, responsible for overseeing and optimizing the rental application lifecycle across the portfolio. This role leads the administrative workflow from initial prospect inquiry through lease execution-including documentation collection and verification, application approvals and overrides, and lease review and processing. The Supervisor ensures accuracy, consistency, and compliance while supporting team performance, accelerating leasing timelines, and delivering a seamless applicant experience. This position plays a vital role in driving operational excellence and scalable processes across the organization.
Essential Job Function
Job Function #1 (35%):
- Review, approve, and process rental applications in accordance with Brookfield Properties Multifamily's established screening criteria, Fair Housing regulations, and internal compliance standards. This includes evaluating applicant qualifications such as income, credit history, background checks, and rental history; identifying and escalating any discrepancies or exceptions; and documenting decisions to ensure transparency and audit readiness.- Ensure consistent application of policies across all markets while maintaining a focus on timely decision-making to support leasing velocity and a positive applicant experience.
Job Function #2 (15%):
- Distribute application links and clear instructions to prospective residents, ensuring they understand the steps required to complete their rental application.- Collaborate closely with the onsite leasing teams to support a coordinated approach to applicant communication, documentation intake, and follow-up. - Actively manage the collection of required documentation-including income verification, identification, and any additional forms-by tracking submissions, verifying completeness and accuracy, and addressing outstanding items. This partnership helps ensure a smooth handoff between leasing and application administration, reduces delays, and delivers a consistent, high-quality applicant experience across the portfolio.
Job Function #3 (25%):
- Generate and execute lease agreements in accordance with Brookfield Properties Multifamily's established lease integrity standards, policies, and compliance requirements.- Ensure all lease terms-including rent amounts, concessions, dates, and resident information-are accurate and aligned with approved application data.- Facilitate electronic lease signing and maintain thorough documentation to support audit readiness and regulatory compliance. This function plays a critical role in upholding consistency, legal accuracy, and resident satisfaction throughout the lease execution process.
Job Function #4 (10%):
- Serve as the primary liaison between on-site leasing teams and the Shared Services department to address and resolve application-related inquiries and issues.- Provide timely, knowledgeable support on matters such as application status, screening outcomes, policy clarifications, and exception requests.- Facilitate clear and consistent communication across teams to ensure alignment on procedures and timelines, while proactively identifying and resolving potential roadblocks that could delay the leasing process.- Build strong partnerships with property teams by offering guidance, sharing best practices, and ensuring a seamless and collaborative applicant experience from start to finish.
Job Function #5 (15%):
- Maintain accurate, timely, and well-documented records in Yardi and other property management platforms to support data integrity, compliance, and operational efficiency.- Ensure all applicant and lease information is entered and updated consistently, including screening results, documentation status, approvals, and lease execution details.- Regularly audit records to identify and correct discrepancies and follow standardized data entry protocols to support accurate reporting and portfolio-wide consistency.- Collaborate with internal stakeholders to implement system updates, troubleshoot issues, and support training on platform best practices as needed.
Education
Undergraduate (Bachelor) Degree in Business, Communication or related field
Work Experience
5-7 Years of Specific Experience in e nd-to-end rental application process-including screening review, override, documentation review, and lease generation and approval - required
3-4 Years of General Experience in Customer Service Experience required and
Multifamily Real Estate Experience preferred
Please note: 8-10 Years of relative work experience offset the minimum educational requirements
Great Incentives!
Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:
+ Full benefits package
+ Generous paid time off
+ 401(k) with company match
+ Growth and advancement opportunities
+ Lucrative referral bonus program
+ Incredible associate rental discount if you choose to live on-site! Who wouldn't want to live at one of our beautiful properties (especially at a discounted rate)!
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace
#LI-DG24
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
#BPMF
At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 400 million square feet of real estate across the globe. It's a feat that wouldn't be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don't simply meet the needs of our tenants, residents, and communities - but exceed them, every day.
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Specialist, Provider Network Administration - Remote

44101 Cleveland, Ohio Molina Healthcare

Posted 3 days ago

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**JOB DESCRIPTION** **Job Summary** Provider Network Administration is responsible for the accurate and timely validation and maintenance of critical provider information on all claims and provider databases. Staff ensure adherence to business and system requirements of internal customers as it pertains to other provider network management areas, such as provider contracts. **KNOWLEDGE/SKILLS/ABILITIES** + Oversees receipt of and coordinates data from the provider network for entry into the plan's provider management system. + Reviews/analyzes data by applying job knowledge and experience to ensure appropriate information has been provided. + Audits loaded provider records for quality and financial accuracy and provides documented feedback. + Assists in configuration issues with Corporate team members. + Assists in training current staff and new hires as necessary. + Conducts or participates in special projects as requested. **JOB QUALIFICATIONS** **Required Education** Associate degree in Business or equivalent combination of education and experience **Required Experience** + Min. 3 years managed care experience + Experience in one or more of the following: Claims, Provider Services, Provider Network Operations, Hospital or Physician Billing, or similar. + Claims processing background including coordination of benefits, subrogation, and/or eligibility criteria. **Preferred Education** Bachelor's Degree **Preferred Experience** + 3+ years Provider Claims and/or Provider Network Administration experience + Experience in Medical Terminology, CPT, ICD-9 codes, etc. + Access and Excel - intermediate skill level (or higher) + Credentialing Knowledge To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. Pay Range: $21.16 - $42.2 / HOURLY *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

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Director, System Engineer and Administration

44101 Cleveland, Ohio Pansophic Learning

Posted 6 days ago

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Job Description

Director, System Engineer and Administration

About the Opportunity

We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances. Ron Packard, CEO & Founder

Pansophic Learning is an education company that strives to provide students and educators exceptional learning solutions that enable them to maximize their success academically and in life, regardless of geographic, financial, or demographic circumstance. These learning solutions include high quality content, technology, teaching and exceptional schools.

The Director System Engineering and Administration is responsible for designing, managing, administering, and monitoring applications integral to our business partners, our products, and the Information Technology (IT) organization. We are looking for a passionate IT Leader with a large spectrum of experience working across multiple business verticals in a rapidly evolving environment. You will have the opportunity to improve everyday business processes, challenge the status quo and propose innovative solutions to modernize our approach in areas covering forecasting, asset management, procurement, and financial reconciliation.

THIS IS AN ON-SITE ROLE

As the Director, Engineering and Administration you will support the following areas:

Account creation, automation, and support for Google, Windows, and Azure enterprise and education environments

Support and implementation of Windows engineering items to include Intune, MFA, DLP, Cloud App Security, Defender ATP and Defender Endpoint

Support for large environments focused on automation and software patching

  • Work with platforms such as GoGuardian, Printix, Radius, Exchange, Intune, Jamf, and V2

Ensure products meet the necessary requirements for security, portability, and performance

Meet tight business timelines, establish and measure required SLAs

Create and maintain required documentation

Develop, deploy, and support processes to support data projects

Build strategic partnerships with vendors and hold them accountable for delivery

Operational support, logging, alerting, and establishing tools, standards, and operational procedures

Work across a multitude of third-party solution providers each fulfilling a portion of the overall service delivery

Exhibit critical thinking by seeing outcomes and providing direction when there are multiple stakeholders and solutions

Ensure concise, clear, and regular verbal and written communication between business partners and the IT organization

Adhere to established standards by the IT organization

About You:

Bachelor's degree or equivalent experience

Highly organized, able to multi-task, with a high attention to detail and ability to prioritize

Confident, high-energy, self-motivated and a true team player

Successful individuals will be innovative, persuasive, creative and have a genuine curiosity in their business partners business, goal and results oriented, optimistic, smart, value-added mindset, proactive and easily adapts to change

Exceptional ability to communicate and foster positive business relationships

Accountability and personal organization are essential

Demonstrate leadership qualities and abilities

Ability to establish milestones and ensure execution is on track

Ability to analyze and optimize existing processes

Ability to mediate, counsel, and empathize with internal and external teams to ensure expectations are exceeded

Experience working with senior and executive level business partners

Patient and active listener

Ability to pass federal and state criminal background checks (FBI/BCI)

Ability to think independently and contribute to the overall effort without much direction

Life benefits time & peace of mind

Paid time off

Retirement contributions

Optional Basic Life and AD&D insurance

Voluntary life insurance (employee, spouse, child)

Voluntary short-term disability insurance

Voluntary long-term disability insurance

Career benefits keep growing

Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals

EQUAL EMPLOYMENT OPPORTUNITY

It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a persons race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

#INDCORP

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Senior Specialist, Provider Network Administration

44101 Cleveland, Ohio Molina Healthcare

Posted today

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Job Description

**JOB DESCRIPTION**
**Job Summary**
Provider Network Administration is responsible for the accurate and timely validation and maintenance of critical provider information on all claims and provider databases. Staff ensure adherence to business and system requirements of internal customers as it pertains to other provider network management areas, such as provider contracts.
**KNOWLEDGE/SKILLS/ABILITIES**
+ Generates and prepares provider-related data and reports in support of Network Management and Operations areas of responsibility (e.g., Provider Services/Provider Inquiry Research & Resolution, Provider Contracting/Provider Relationship Management).
+ Provides timely, accurate generation and distribution of required reports that support continuous quality improvement of the provider database, compliance with regulatory/accreditation requirements, and Network Management business operations. Report examples may include: GeoAccess Availability Reports, Provider Online Directory (including ongoing execution, QA and maintenance of supporting tables), Medicare Provider Directory preparation, and FQHC/RHC reports.
+ Generates other provider-related reports, such as: claims report extractions; regularly scheduled reports related to Network Management (ER, Network Access Fee, etc.).; and mailing label extract generation.
+ Develops and maintains documentation and guidelines for all assigned areas of responsibility.
**JOB QUALIFICATIONS**
**Required Education**
Bachelor's Degree or equivalent combination of education and experience
**Required Experience**
+ 3-5 years managed care experience, including 2+ years in Provider Claims and/or Provider Network Administration.
+ 3+ years' experience in Medical Terminology, CPT, ICD-9 codes, etc.
+ Access and Excel - intermediate skill level (or higher)
**Preferred Education**
Bachelor's Degree
**Preferred Experience**
+ 5+ years managed care experience
+ QNXT; SQL experience
+ Crystal Reports for data extraction
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $77,969 - $106,214 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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Specialist, Provider Network Administration - Remote

44101 Cleveland, Ohio Molina Healthcare

Posted 10 days ago

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Job Description

**JOB DESCRIPTION**
**Job Summary**
Provider Network Administration is responsible for the accurate and timely validation and maintenance of critical provider information on all claims and provider databases. Staff ensure adherence to business and system requirements of internal customers as it pertains to other provider network management areas, such as provider contracts.
**KNOWLEDGE/SKILLS/ABILITIES**
+ Oversees receipt of and coordinates data from the provider network for entry into the plan's provider management system.
+ Reviews/analyzes data by applying job knowledge and experience to ensure appropriate information has been provided.
+ Audits loaded provider records for quality and financial accuracy and provides documented feedback.
+ Assists in configuration issues with Corporate team members.
+ Assists in training current staff and new hires as necessary.
+ Conducts or participates in special projects as requested.
**JOB QUALIFICATIONS**
**Required Education**
Associate degree in Business or equivalent combination of education and experience
**Required Experience**
+ Min. 3 years managed care experience
+ Experience in one or more of the following: Claims, Provider Services, Provider Network Operations, Hospital or Physician Billing, or similar.
+ Claims processing background including coordination of benefits, subrogation, and/or eligibility criteria.
**Preferred Education**
Bachelor's Degree
**Preferred Experience**
+ 3+ years Provider Claims and/or Provider Network Administration experience
+ Experience in Medical Terminology, CPT, ICD-9 codes, etc.
+ Access and Excel - intermediate skill level (or higher)
+ Credentialing Knowledge
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $21.16 - $42.2 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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Director, Medicare Administration (Regulatory SME) - REMOTE

44101 Cleveland, Ohio Molina Healthcare

Posted 4 days ago

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Job Description

**JOB DESCRIPTION**
**Job Summary**
Responsible for the management of the benefits, operations, communication, reporting, and data exchange of the Medicare product in support of strategic and corporate business objectives. Develops infrastructure, standards, and policies and procedures for the Medicare and Dual Eligible Program and participates in the strategic development of its products and services.
**KNOWLEDGE/SKILLS/ABILITIES**
+ Establishes audit controls and measurements to ensure correct processes are established. Develops and performs internal audits/risk assessments, monitoring program for Molina Healthcare departments. Provides post audit findings and recommendations to ensure contractual State and Federal Compliance.
+ Coordinates development of written policies and procedures regarding compliance with local, state and federal guidelines.
+ Establishes member grievance appeals and policies and updates annually or as directed by the Centers for Medicare and Medicaid Services.
+ Establishes non-contracted provider dispute and appeals policies and policies and updates annually or as directed by the Center for Medicare and Medicaid.
+ Responsible for development, implementation, and maintenance of department strategic initiatives.
**JOB QUALIFICATIONS**
**Required Education**
Graduate Degree or equivalent combination of education and experience
**Required Experience**
7-9 years
**Preferred Experience**
10+ years
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $88,453 - $172,981 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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Administration Program Coordinator III - Caregiver Office

44122 Beachwood, Ohio Cleveland Clinic

Posted 6 days ago

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Job Description

Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. At Cleveland Clinic, everyone is a caregiver, including our essential administrative and non-clinical staff. All your efforts are crucial in helping us continue providing the exceptional care our patients and communities have come to expect.
As Administrative Program Coordinator III, your work focuses on managing various projects, identifying improvement opportunities and enhancing department efficiency and cohesion. Ultimately, your efforts help ensure Cleveland Clinic can continue delivering the best patient care experience possible. This role will support the administrative coordination of the Vice President of HR Services. You will proactively manage events on the calendar and support Sr. HR Directors with special projects and cross-functional work.
**A caregiver in this position works days, 8:00am-5:00pm. Will need to travel to Main Campus periodically.**
A caregiver who excels in this role will:
+ Function as a liaison and administrative, technical and operational resource.
+ Research, analyze and organize information for presentations.
+ Identify operational improvement opportunities to create an efficient workplace.
+ Develop communications, databases and budget summaries.
+ Assist on large, complicated projects.
+ Initiate or lead moderately complex projects.
+ Assist with the scheduling, coordination, preparation and communication of meetings.
+ Facilitate and attend meetings and record key outcomes.
+ Identify key milestones and deadlines.
+ Communicate project status and requirements to achieve results.
Minimum qualifications for the ideal future caregiver include:
+ Bachelor's Degree and 4 years of financial, business analysis or project management experience
+ OR High School Diploma/GED and 8 years of experience
+ OR Associate's Degree and 6 years of experience
+ Experience with calendar coordination, meeting coordination, presentation development (PowerPoint)
+ Experience with ORK tracking and intervention planning
+ Critical thinking skills
+ Cross-functional collaboration and deadline management
+ Clear written and verbal communication skills
+ Integrity, teamwork, and customer services orientation
Preferred qualifications for the ideal future caregiver include:
+ Healthcare experience
+ Experience in a leadership or supervisory role
+ Knowledge of project management and communication practices
+ HR experience
+ Experience coordinating travel logistics
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: Requirements:**
+ High degree dexterity to operate office equipment.
+ May require extended periods of standing, walking or sitting.
+ Good visual acuity through normal or corrected vision.
**Personal Protective Equipment:**
+ Follows standard precautions using personal protective equipment as required.
**Pay Range**
Minimum hourly: $25.13
Maximum hourly: $38.33
The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
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Operations Manager - Complex Loan Administration - Midland

44101 Cleveland, Ohio PNC

Posted 10 days ago

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Job Description

**Position Overview**
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Operations Manager within PNC's Midland organization, you will be based in office within the PNC Midland footprint. PNC provides a best in class office environment; and also supports remote and hybrid work environments.
As an Operations Manager within the Complex Loan Administration department you will oversee workflow and assist direct reports with executing processes, ensuring completeness, accuracy and compliance with fixed procedures. You will also assist with escalated issues and provide direction to direct reports, coach and develop team members, provide them feedback on their work product and performance, and work with managers to review current processes looking for potential areas of improvements and implementing new procedures.
**Job Description**
+ Executes operating plan and communicates strategy to operations team. Responsible for one or more functions across one or more sites. Manages supervisors and/or individual contributors.
+ Manages and is responsible for achieving desired business results. Acts as a senior point of escalation and resolves exceptions. May process and/or reconcile transactions of varying risk and financial value in accordance with established policies and procedures. May interact with customers and/or third parties in completing transactions or resolving escalated issues.
+ Manages all human resources related activities for direct and indirect reports and maintains employee engagement. Provides coaching and development to team members. Leads staff meetings, communicates strategy and translates into tactical operating plans.
+ Provides consultation and advice to service partners and customers. Identifies and influences strategic improvement initiatives and serves as a representative for operations group on projects. Develops and/or approves standard operating procedures as appropriate. Recommends policy improvements.
+ Oversees the control framework for unit(s) of responsibility. Reviews reports to identify exceptions, monitor quality and ensure compliance. Manages and is accountable for risk mitigation and business resiliency activities. Verifies completeness and accuracy of procedures. May review transactions and related documents. Verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable procedures.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
+ **Include Intentionally** - Cultivates diverse teams and inclusive workplaces to expand thinking.
+ **Live the Values** - Role models our values with transparency and courage.
+ **Enable Change** - Takes action to drive change and innovation that will transform our business.
+ **Achieve Results** - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
+ **Develop the Best** - Raises the bar with every talent decision and guides the achievement of all employees and customers.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP)
**Competencies**
Decision Making and Critical Thinking, Effective Communications, Internal Resource Coordination, Operational Functions, Problem Management Process, Process Management, Standard Operating Procedures
**Work Experience**
Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically 5+ years of related experience, and at least 2 years of previous supervisory experience is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
No Degree
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards ( .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
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  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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