138 Administration jobs in Waterbury

Work where every moment matters.

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: pride in what we do, knowing every moment matters here. We invite you to become part of Connecticuts most comprehensive healthcare network.

The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.

With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.

Responsible for denial prevention and resolution. Requires strong communication and presentation skills. Facilitates coordination between and among revenue cycle departments and clinical departments to prevent and appeal 3rd party denials. Provide oversight and direction to Denials Prevention Team. Partner with representatives and subject matter experts leveraging resources to cultivate standard work and process improvements across the organization. Develop plan to communicate, implement, drive and support operational and cultural changes. Create and deliver monthly/quarterly reports for HHC Revenue Cycle AVP, stakeholders and executive leadership.

Key areas of responsibility:

1. Identify trends in Denials data through analysis and consultation with Denials Prevention Team. Provide day to day direction to and help coach Analysts. Relay focus areas to Revenue Cycle VP and AVP and discuss priorities, risks, and next steps.

2. Coordinate material for and provide updates pertaining to the key Denials Prevention Program documentation (e.g. Issues Logs, Monthly Report outs)

3. Partner with the Solution Team Leaders to discuss issue-specific resolution approach. Supporting documentation may include:

Process flows illustrating breakdowns, changes

Sampling results and examples to support the need for changes

Meeting agendas for Solution Team Meetings

Communication plans

4. Create plan for and drive the rollout of changes by coordinating meetings, building consensus for next steps, and holding leadership accountable to issue resolution

5. Manage the implementation and testing of ongoing denials-related technical updates.

6. Direct priorities and own communication regarding the initiative to parties involved in the program (Solution Team Members, Solution Team Leaders). Escalate proposals and required next steps in instances where support is necessary to achieve initiative objectives

7. Develop materials for monthly or quarterly progress updates for the executive leadership team. Support Revenue Cycle VP in presentations and communication to the executives.

8. Perform deep-dive research to back-up work of the Analysts where necessary and appropriate.

This Job Reports To (Job Title): Senior Director Strategic Initiatives & Support Services

# Workers Responsible For: 3 Direct Reports

Nature of Supervision: New position will start as an individual contributor with potential to grow team.

Internal: Hospital and operational staff and providers.

External: Payers, Auditors, Government Agencies, Patients.

Education: Minimum: Bachelors degree in Healthcare Management, Business Administration, or related field. Extensive experience may substitute for education.

Preferred: Masters Degree in Healthcare Management, Business Administration, or related field. Extensive experience may substitute for education.

Experience: Minimum: Two(2) to three (3) years progressive experience in Healthcare Management in a Revenue Cycle or Financial leadership or influence role.

Preferred: Five (5) to Seven (7) years progressive experience in Healthcare Management in a Revenue Cycle or Financial leadership or influence role.

Knowledge, Skills and Ability Requirements: Ability to read and understand oral and written instructions, and effectively communicate information. Basic computer skills (including opening/reading email, basic internet use). Expert at managing Revenue Cycle workflow to assure optimum results. Ability to influence and manage large and diverse work groups to assure cohesive interactions to maximize achievement at meeting department and Organizational Goals.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

Location Detail: 85 Seymour Street - HHMOB (10117)

Work where every moment matters .

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticuts most comprehensive healthcare network.

Hartford Hospital is one of the largest and most respected teaching hospitals as well as a Level I trauma center. Hartford Hospital is on the cutting edge of technology & medical care and is home to the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. Housing the Northeasts largest robotic surgery center, committed to becoming the best in the country for patient safety and is pursuing that goal by taking innovative action and creating a culture of safety at every level within the organization.

Job Summary

Under the supervision of a Clinical Supervisor, provider and/or practice manager performs a variety of medical assisting and administrative support functions in a medical office setting. These activities contribute to meeting the health care, safety and comfort needs of patients; and contribute to the effective and efficient business and revenue cycle operations of the office & organization. All responsibilities are performed in accordance with established regulatory, state and company standards, and department policies and procedures.

Key Areas of Responsibility

Performs efficient, accurate and timely administrative support functions: greets & check-in patients; verifies insurance, Triage incoming phone calls. Schedule appointments and informs patients of preparation requirements prior to visit. Schedules follow-up appointments and associated testing or procedures. Obtains pre-certifications for tests, procedures, treatments, medications and hospitalizations as needed.

Collects, compiles and maintains patient demographic, financial account and medical record information utilizing electronic health record (EHR) systems. Scans and uploads documents and test results into HER EPIC Assists in documenting and coding physician charges, medical procedures and diagnosis.

Provides safe and appropriate basic patient care, delegated by a registered nurse and/or provider. Prepares patient exam rooms and rooms patients. Performs routine diagnostic tests (e.g. vital signs, EKGs, blood glucose monitoring, etc.); provides instructions to patients on how to properly collect sterile specimens; and collects and prepares specimens and paperwork for outside reference lab. Verifies patient information (e.g. medications, changes in medical history, family information, etc.) and updates EHR and notifies nursing staff or providers with information that will be utilized in their patient assessment.

May perform basic therapeutic measures under direction of nursing staff or provider; assist in reinforcing patient education; report lab results to patients and follow through with any physician instructions to patients for follow up or change in medication; or call prescriptions into appropriate pharmacy as ordered by providers.

Maintain inventory of medical supplies and equipment, and/or clean and sterilize equipment in patient exam rooms.

Contributes to improvement by participating in meetings, training, in-service education, and performance improvement activities as directed. Ensures cost-effective utilization of resources within own control.

Duties listed above are representative of the scope and complexity typically included in a combined medical assisting and medical administrative support role in a medical office setting. Duties may vary from department to department. May be required to perform other comparable duties as requested by manager.

Education:
High School graduate or equivalent. Graduate from an accredited medical assistant program required or Medical Certification required.
Experience:
1-2 years experience in medical office is required
Licensure, Certification, Registration:
Certified Medical Assistant (CMA) granted by American Association of Medical Assistants (AAMA) or- Registered Medical Assistant (RMA) granted by American Registry of Medical Assistants
CPR certified (or validation within 3 months of hire).
Knowledge, Skills and Ability Requirements:
Excellent written and verbal communication and interpersonal skills are required; ability to communicate in other languages is highly desirable
Knowledge of medical terminology and insurance requirements.
Knowledge of medical coding (ICD10 and CPT) is preferred
Strong computer skills including solid working knowledge of Microsoft Office software.
Experience working with an electronic health record (EHR) is preferred.
Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands
Proven ability to work effectively in a team environment
Strong organization skills and attention to detail

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment .

As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicants race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Location(s)

Jacksonville, Florida, Remote-AL, Remote-CT, Remote-FL, Remote-GA, Remote-IL, Remote-IN, Remote-NJ, Remote-OH, Remote-PA, Remote-SC

Details

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

Kemper is seeking a full time SailPoint Engineer to add to our growing team.

Responsibilities

Implementation and Configuration:

Lead the implementation and configuration of the SailPoint solution for the business.

Customize the SailPoint solution to align with specific business processes, policies, and security requirements.

Ensure the implementation meets best practices, industry standards, and compliance requirements.

Custom Development:

Develop and implement custom connectors to integrate SailPoint with various enterprise applications and systems.

Create and manage workflows, rules, Lifecycle management and policies within SailPoint to automate and streamline identity governance processes.

Utilize programming languages such as Java, XML, and JSON for custom development tasks and enhancements.

Design and Solution Architecture:

Participate in the architectural design and planning of SailPoint solutions, ensuring scalability, reliability, and security.

Collaborate with the business to define detailed requirements and design solutions that address their identity and access management needs.

Provide technical expertise and recommendations on the best approaches to meet the client’s objectives using SailPoint.

Documentation:

Document all technical aspects of the SailPoint implementation, including configuration settings, custom developments, workflows, and troubleshooting steps.

Maintain comprehensive records of client requirements, solution designs, and implementation processes for future reference and audit purposes.

Prepare and update user manuals, technical guides, and training materials as necessary.

Experience in creating process documentation and business process flows using Visio.

Qualifications

• ISC/IDN Administration Engineer – SailPoint IdentityIQ (IIQ): Experienced in administrative tasks and certifications, with hands-on workflow development in IIQ; AI, UI, and coding skills are a plus.

• 2+ years of experience with ISC /IDN implementations and migrations.

• 3+ years of hands-on experience implementing and configuring identity management tools such as SailPoint IdentityIQ ( IIQ ) or Okta.

• Proven experience developing custom connectors, workflows, and rules within SailPoint.

• Strong coding and security expertise.

• Proficiency in Java, XML, JSON, API development, and related web application technologies.

• Strong understanding of identity management and governance concepts, including user provisioning, role management, and access certification .

• Knowledge of LDAP, Active Directory, ForgeRock, Workday, CyberArk, ServiceNow , and other database services, with the ability to integrate these with SailPoint.

• Experience creating process documentation and business process flows using Microsoft Visio .

• SailPoint Certified Engineer or similar certification preferred.

• Administrative experience and certifications, with hands-on experience building workflows. AI, UI, and coding experience are a plus.

The range for this position is $86,200 to $43,600. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible for an annual discretionary bonus and Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.)

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate.

We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.

#LI-AK-1

#LI-Remote

Kemper at a Glance

The Kemper family of companies is one of the nation’s leading specialized insurers. With approximately $1 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.7 million policies, is represented by approximately 24,000 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers. Learn more at Kemper.com .

*Alliance United Insurance Company is not rated.

We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V

Our employees enjoy great benefits:

• Qualify for your choice of health and dental plans within your first month.

• Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.

• Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.

• Contribute to your community through United Way and volunteer programs.

• Balance your life with generous paid time off and business casual dress.

• Get employee discounts for shopping, dining and travel through Kemper Perks.

Join Our Part-Time Research Studies Today!

Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies including focus groups, clinical trials, online surveys, secret shopping, and product reviews. If you enjoy sharing your opinion and making an impact, this opportunity is for you.

Why Choose Us?

You have the flexibility to work either from home or in-person, with the option to choose what suits you best. This is an excellent chance to balance your personal life while contributing to important research, all while getting paid.

What You Can Earn:

- **Up to $250/hr** for single-session studies.

- **Up to $3,000** for multi-session studies.

- Multiple payment options including PayPal, direct checks, and virtual gift cards.

- Additional opportunities to earn bonuses and rewards.

What You'll Be Doing:

- Participate in focus groups, clinical trials, or online studies by following simple, clear instructions.

- Engage in research focus groups, providing valuable insights.

- Review and complete written studies, offering honest feedback.

- Test products and services, sharing your thoughts and experiences.

What We Need From You:

- A working camera on your smartphone or a webcam on your computer is recommended.

- Reliable internet connection for seamless participation.

- Enthusiasm to fully engage in one or more topics of interest.

- Ability to follow written and oral instructions accurately.

- Must be at least 16 years old.

- Basic English proficiency in both writing and speaking.

- Access to a computer, phone, or tablet with internet for certain tasks.

- A quiet, distraction-free workspace.

- Self-motivation to work independently and efficiently.

- Willingness to learn and develop skills for remote work success.

What You'll Enjoy:

- Participate in online and in-person discussions without any commute if working remotely.

- No minimum hours—work part-time on your schedule.

- Receive free product samples from our partners and sponsors in exchange for your feedback.

- Be the first to test and experience products before they hit the market.

- Flexibility to work from home and create your ideal work-life balance.

Who Should Apply?

Whether you're looking for part-time, short-term work or simply want to earn extra cash, this role is open to everyone. No previous experience is necessary, and we welcome applicants from all backgrounds.

Apply now and secure your spot in our next research study while positions are still available!