5 Administrative Assistants jobs in Kalamazoo

Description
We are looking for a versatile Administrative Assistant to join our team in Kalamazoo, Michigan. This is a Contract to permanent position within a busy and dynamic office environment. The ideal candidate will thrive in a fast-paced setting, possess excellent organizational skills, and be comfortable collaborating in a workplace with diverse team dynamics. 100% onsite, M-F, 30 hours a week.
Responsibilities:
- Manage inbound and outbound calls, ensuring clear communication and prompt follow-ups.
- Provide outstanding customer service by addressing inquiries and resolving issues effectively.
- Perform accurate data entry tasks to maintain and update records.
- Handle email correspondence, including drafting, responding, and organizing communications.
- Schedule appointments and coordinate calendars to support efficient operations.
- Carry out clerical duties such as filing, compiling documents, and managing office supplies.
- Ensure compliance documentation is completed and maintained according to company policies.
- Utilize Microsoft Office applications (Excel, Outlook, Word) for reporting, documentation, and correspondence.
- Organize and manage document workflows, ensuring timely access and proper storage.
- Support the office environment by multitasking and managing distractions effectively.
Requirements - Proven ability to multitask and stay productive in a busy office environment.
- Comfortable working in a male-dominated workplace and maintaining professionalism.
- Strong communication skills, both written and verbal, with attention to detail.
- Proficiency in Microsoft Office tools, including Excel, Outlook, and Word.
- Experience in customer service and handling inbound/outbound calls.
- Familiarity with scheduling and appointment coordination.
- Ability to manage compliance documentation and maintain organized records.
- Resilience and adaptability to colorful language or challenging situations in the workplace. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

**Description**
**Who We Are**
Shambaugh & Son L.P., a wholly-owned indirect subsidiary of EMCOR Group, Inc., is a customer-driven, single-source, self-performing construction/engineering firm. We specialize in the Design-Build method of construction resulting in fast-track delivery of the project improvements to our customers. We are one of the largest specialty contractors in the U.S. and the only one with all eight M.E.P (Mechanical, Electrical, Process, Automation, Refrigeration, HVAC, Plumbing, and Fire Protection) design and installation capabilities in-house. We perform more than $1 billion of construction projects per year with over 3,000 employees throughout 50 states from our home office in Fort Wayne, Indiana.
Our success has been driven by our ability to attract and retain dedicated, knowledgeable and seasoned professionals to become part of the Shambaugh team, as we continue to build on our 90+ year Shambaugh success story.
At Shambaugh, we recognize people as our most important resource and it is our mission to produce the industry's highest level of quality services and productivity on every project in order to develop repeat customers, maximize return on investment, and provide professional growth opportunities for people in the organization.
**Job Summary**
Shambaugh & Son, L.P. is seeking a Fire Protection Service Project Coordinator. This position will provide comprehensive customer service and administrative support for fire protection inspections, customer information management, service and inspection job closure, billing, sales, and office and field personnel.
**Essential Duties and Responsibilities**
+ Manage inspection, billing preparation, information verification and retention processes.
+ Utilize accounting system to retrieve work order numbers.
+ Leverage Building Reports for administrative support tasks.
+ Receive and process customer service request in a professionally and efficiently, gathering all necessary information to dispatch calls to the appropriate personnel.
+ Adhere to the company-endorsed business process and best practices and make recommendations on system/process improvements.
+ Validate technicians debrief information on service tickets and prepared invoices daily/weekly.
+ Complete service request debriefs weekly and submit them to the Billing Specialist within one week of the service date.
+ Assist with payroll processing by approving timesheets and submitting them to payroll.
+ Manage document retention strategy for hard and electronic copies of service acknowledgements, work orders, inspection reports, internal agreements, and customer documentation.
+ Maintain the confidentiality of customer and employer information at all times.
+ Provide other administrative support to office personnel when needed.
+ Perform other duties as assigned.
**Qualifications**
+ Advanced computer skills, including proficiency in Microsoft Office Suite and Windows operating systems.
+ Strong Excel skills, including ability to create and manage complex spreadsheets and tables.
+ Experience with AS400/Trueline accounting system is preferred.
+ Experience with dispatching or scheduling technicians, project managers and other staff preferred.
+ Ability to learn and retain new information quickly and efficiently.
+ Proven ability to multitask and handle multiple different tasks simultaneously.
+ High organized, self-motivated, and results-oriented.
+ Professional communication skills, both written and verbal.
+ Regular and reliable attendance, including the ability to work extended hours and weekends as required
**Pay Range** : $6 - 31 per hour
**Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies** list open positions here. ( **Please check our available positions to confirm that a post or email is genuine.**
**EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal process -- it is probably fraudulent.**
**As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled**
#shambaugh
#LI-DF
#-Onsite
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.

**UnitedHealthcare is excited to serve more members in Michigan and is seeking dedicated professionals to be part of our team.**
**If you are enthusiastic about making an impact in healthcare, learn more at our upcoming** **Virtual Job Fair, on July 22nd, 12:00-2:00pm EDT** **.**
**Register to attend:** ** UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.**
The **HIDE SNP** **Clinical Administrative Coordinator** role is an essential part of an Integrated Care Model. You will work collaboratively with our clinical partners and other internal stakeholders and be a key component in customer satisfaction, making every contact informative, productive and positive for our members and providers. You'll have the opportunity to do live outreach, educating people about program benefits and services while also helping to manage individual cases and support the clinical team.
This is a fast-paced working environment that requires the ability to multitask with attention to detail and excellent organizational skills.
This position is a home-based position with expected travel time for member home visits and community-based travel up to 30% within a 50-mile radius and/or 50-minute drive from your home pending business needs.
If you live in the **Kalamazoo County, MI and surrounding marke** t, you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges.
**Primary Responsibilities:**
+ Manage administrative intake of people with UHC insurance and complete the required documentation in our medical management systems
+ Maintain compliance with turnaround times based on the member's product, the type of request and the specific regulatory agency
+ Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers
+ Assist the clinical staff with setting up documents/triaging cases
+ Handle resolution/inquiries from members and/or providers
+ Work collaboratively with clinical partners and Home and Community Based Service providers to manage services
+ Conduct telephonic and/or in-person outreach to locate individuals and families in the community who are hard to reach
+ Supports member related correspondence and educational materials
+ Handle resolution inquiries from members, providers and clinical partners
+ Collaborate with internal departments including Leadership to resolve issues
+ Maintain confidentiality and adhere to HIPAA Requirements
+ Consistently meet established productivity, scheduling, and quality standards
+ Navigate and document inside multiple clinical applications
+ Performs other duties as assigned
**What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:**
+ Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account
+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
+ 401(k) Savings Plan, Employee Stock Purchase Plan
+ Education Reimbursement
+ Employee Discounts
+ Employee Assistance Program
+ Employee Referral Bonus Program
+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
+ More information can be downloaded at: be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma / GED (or higher)
+ 2+ years of customer service experience
+ 1 + years of experience working within the healthcare industry or with healthcare insurance
+ Intermediate level of proficiency with MS Word, Excel (create, edit, save documents) and Outlook (email and calendar management)
+ Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
+ Live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
+ Must reside in the state of Michigan
**Preferred Qualifications**
+ Experience working in a hospital, physician's office or medical clinic setting
+ Experience working in a call center
+ A clerical or administrative support background
+ Prior work at home experience
+ Medicare and/or Medicaid experience
+ Long-Term Care knowledge
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO #Yellow

Job Description

Job Description

POSITION SUMMARY:

Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence a patient’s vision.

Taking Care of our Teams who Take Care of our Patients

• Competitive Wages
• 401K with Match
• Vacation Pay/Personal Day
• Volunteer Time Off
• Sick Pay for Hourly Teammates
• Health & Wellbeing Benefits
• Voluntary/Cafeteria Offerings
• Employee Assistance Program
• On the Job Training & Certification
• Teammate Recognition Program

DUTIES AND RESPONSIBILITIES:

CUSTOMER SERVICE

• Greet patients and customers

• Answer the telephone in a professional manner

• Book appointments accurately

• Other duties as assigned

OPERATIONAL STANDARDS

• Confirm appointments

• Process transactions in the optical billing and point of sale systems

• Process medical billing information

• Organize and file patient and customer records

MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:

• High School Diploma or equivalent

• Previous experience in an office is preferred

• Basic computer skills

• Able to handle multiple customer interactions/phone calls at a time

• Excellent organizational skills

• Able to work cross-functionally with excellent attention to detail and follow through

• Solid interpersonal relationship skills

ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:

• Ability to effectively communicate at all levels within the organization through written and two-way verbal communication

• Able to read and write at a high school graduate level

• Able to sit or stand for extended periods of time

• Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)

• Ability to lift 10 to 20 pounds

• Ability to see (Near, Distance, Color, and Depth Perception)

• Manual and finger dexterity, as well as hand/arm steadiness

• Ability to grip and hold items

• Good eye and hand coordination

• Able to operate a cash register, various optical equipment and tools

• Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines

• Able to travel independently to support Company objectives and personal development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.