82 Administrative Roles jobs in Lowell

Work from Home Office, Data Entry Remote Part-Time/Full-time Job

About the Job Position:

This remote entry-level role comes with training for qualified candidates. Depending on your expertise and desired area of interest, the remote duties may include work at home computer data entry, participating in market research activities such as survey design, focus group participation, product testing, social media and more. You may also be asked to assist with data analysis or providing feedback to support our clients in evaluating product potential. The position offers flexible work hours (part-time to full-time) with the opportunity to work from home and influence strategies across various industries, including automotive, healthcare, entertainment and more.

About Us:

Top Level Promotions specializes in market research, partnering with leading global brands to help businesses connect with customers and achieve sustainable growth. We are expanding our remote team and are looking for professionals to contribute valuable insights in a competitive environment.

Some of the Industries in Which We Work.

Qualifications:

Skills:

Job Perks:

Salary:

This work from home position pays between 18.50 and 36.00 per hour depending your field of interest.

Experience:

This is an introductory position and training is provided to successful candidates.

Application:

Sincerely,

• Program Support: Provide administrative and logistical support for engagement programs, including mentorship, recognition, performance, and alumni initiatives.
• Tracking & Reporting: Maintain accurate records of program participation and outcomes; prepare and distribute regular progress reports.
• Data Analysis: Compile, review, and analyze data to evaluate program effectiveness and identify opportunities for improvement.
• Presentations & Communication: Develop professional presentations, reports, and communications using PowerPoint, Excel, and other tools.
• Event Coordination: Assist with planning and execution of virtual and in-person events, including recognition ceremonies, alumni gatherings, and workshops.
• Scheduling & Logistics: Coordinate meetings, manage calendars, prepare agendas, and document key decisions.
• Collaboration: Partner with other divisions and stakeholders to ensure alignment and support for engagement initiatives
• Process Improvement: Recommend and implement ways to streamline administrative and reporting functions.

• 2+ years of administrative, program coordination, or project support experience.
• Strong proficiency with Microsoft Excel (data tracking, formulas, charts) and PowerPoint (slide design, formatting, data visualization).
• Excellent written and verbal communication skills.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Demonstrated ability to work independently and as part of a team.
• Experience with data analysis and reporting.

Case Administrator (Legal Services/Administrative Support)

Location: Boston, MA, United States

Date Posted:Sep 29, 2025

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- (email protected) .

Description

Case Administrator (Legal Services/Administrative Support) -

Overview

You will work with a dedicated group of professionals and will be responsible for providing administrative support on arbitration and mediation cases in accordance with the rules and procedures of the AAA and applicable law. This is an exciting opportunity for an individual seeking a legal career who prides themselves on professionalism, client service, communications abilities, and problem-solving skills.

This position's starting annual salary range is based upon location, with quarterly incentive opportunities.

• San Antonio, TX | Charlotte, NC | Miami, FL - $48,000 - $1,000

• Atlanta, GA | Buffalo, NY | Dallas, TX | Fresno, CA - 51,000 - 54,000

• Johnston, RI | Houston, TX | Minneapolis, MN - 51,000 - 55,000

• New York, NY | San Francisco, CA - 60,000 - 63,000

• Chicago, IL | Voorhees, NJ | San Diego, CA - 54,000 - 57,500

• Boston, MA | Los Angeles, CA | Piscataway, NJ - 56,000 - 59,000

The American Arbitration Association (AAA) is the leading provider of arbitration and mediation dispute resolution services, and has consistently been named one of the 50 best non-profits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.

RESPONSIBILITIES:

• Assists in administering arbitration and mediation cases; communicates regularly with parties, party representatives, and arbitrators and mediators by telephone, email, video conferencing, and letter; performs scheduling and other administrative tasks.

• Understands and applies respective rules and procedures for administering arbitration and mediation cases, including fee and billing policies; interprets and determines their appropriate application to assigned cases.

• Maintains and updates case files, records, and documents in the online case management system (PRISM).

• Ensures confidentiality of case information and case records; adheres to the AAA's information security and data privacy policies, procedures, and practices.

• Assists in coordinating, initiating, and administering conference calls and video conferences.

• Applies correct case fee schedules; accurately calculates and allocates billings/cancellations based on fee schedules and contractual agreements; explains fee calculations and billing processes to customers.

• Prepares and sends electronic and written communications to parties, party attorneys, and arbitrators and mediators.

• Proactively identifies case management issues and informs management; takes appropriate action to resolve them as appropriate.

• Responds to inquiries from clients, client representatives, and panelists in a timely and courteous manner; assists managers with informing and educating clients and client representatives on ADR processes.

• Provides feedback to management regarding interaction with arbitrators and mediators.

• Demonstrates regular, reliable, and predictable job attendance.

• Attends on-site and in-person meetings and training sessions.

EDUCATION AND EXPERIENCE

Associate's degree in business or related discipline; three years of relevant work experience (e.g. customer service, case administration, legal environment); or an equivalent combination of education and work experience.

KNOWLEDGE, SKILLS, & ABILITIES

• Proficiency in reading and interpreting various documents, including legal files, business correspondence, and procedure manuals.

• Demonstrates strong written communication skills for reports and correspondence.

• Communicates effectively verbally, both in person and via telephone, with diverse stakeholders such as customers, attorneys, arbitrators, mediators, and colleagues.

• Intermediate proficiency with Microsoft Outlook, Word and web-based case management systems.

• Intermediate proficiency in Microsoft Excel, including functions such as pivot tables, formulas, and data analysis tools to maintain, interpret and present complex data effectively.

• Experienced in data management, with the ability to organize and maintain large datasets, ensuring accuracy and efficiency in reporting and decision-making processes.

• Ability to maintain composure and professionalism when dealing with challenging situations or difficult individuals.

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

About the Office of the Massachusetts State Treasurer and Receiver General (“Treasury”) Our mission is to manage and safeguard the State's public deposits and investments through sound business practices for the exclusive benefits of our citizens, and perform these duties with integrity, excellence, and leadership. Additionally, we strive to provide economic opportunity, stability, and security for every Massachusetts resident. We are committed to excellence in recruiting, hiring, and retaining diverse and qualified individuals. We value the culture of diversity and professionalism in the workplace, and strongly believe that our workforce should reflect our community. Purpose: The Massachusetts State Retirement Board(MSRB)administersadefinedbenefitpension planforeligible Commonwealthemployees, retirees, and eligible employees from other authorized entities. The Retirement Benefit Administrative Support Analyst provides initial intake and processing of various retirement benefit transactions in support of MSRB units, including the Survivor Benefit Unit and Refund Unit, and assists with department projects as needed. Essential Functions and Responsibilities: * Accurately execute data entry of survivor benefit requests, refund requests and other related transactions, obtain additional documents/information as necessary, and conduct required follow-up to ensure timely completion * Perform research related to creditable service, salary, beneficiaries, and retirement contributions to support accurate processing and calculations * Provide customer service and respond to inquiries from members and beneficiaries by telephone and in-person * Follow up on recovering outstanding fund balances * Manage workflow through OnBase electronic content management system * Ensure data is accurate and complete, coordinating with internal departments and contacting various agencies, organizations and constituent groups as necessary * Maintain working knowledge of each department within the MSRB * Develop ability to understand and explain to members the procedures of each department related to applicable transactions * Provide support and assistance to the various departments within the MSRB * Maintain accurate records in the Board's custom software program (MARIS) Supervisory Responsibilities: * N/A Knowledge and Skills: * Working knowledge of M.G.L. c. 32. * Retirement Board Computer System Physical Requirements: * Ability to lift up to 10lbs * Ability to sit for extended periods of time Hybrid Work Environment: All new hires at the Office of the State Treasurer and Receiver General (Treasury) will go through an In-Office Orientation Period consisting of a combination of virtual, in-person and on-the-job training so as to assimilate you to the Treasury’s culture and work environment. Following the initial In-Office Orientation Period a gradual transition to hybrid work will take place over the first 3-8 weeks of employment. The hybrid work environment will consist of a minimum of two (2) days in the office each week, with one of these days being either a Monday or a Friday. Hybrid work arrangement is based on business needs of the department. There will be an additional (1) day in the office per month for a mandatory in person department meeting. An Equal Opportunity Employer: The Office of the State Treasurer and Receiver General is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Employment Eligibility Regarding Family Members: Please note that the Office of the State Treasurer and Receiver General will not consider family members of current employees as eligible for employment. Family members shall include an employee’s spouse, brother, sister, children, stepchildren, parents, stepparents, sister/brother-in-law, daughter/son-in-law or an individual residing in an employee’s household. Job: *Administrative Services Organization: *Off of State Treas & Rec Genrl Title: Benefit Administrative Support Analyst - Survivor Benefits Location: Massachusetts-Boston-1 Winter Street Requisition ID: OU

• Manage and maintain complex and dynamic calendars for multiple C-suite executives, including scheduling internal and external meetings, appointments, and calls across different time zones.
• Coordinate all aspects of executive travel arrangements, including flights, accommodations, transportation, and detailed itineraries.
• Prepare and assemble board meeting materials, including agendas, presentations, and supporting documents, ensuring timely distribution.
• Attend board meetings and executive strategy sessions as needed, taking accurate minutes and tracking action items.
• Serve as the primary point of contact for internal and external stakeholders, screening calls and correspondence, and responding professionally.
• Draft, proofread, and edit a wide range of documents, including memos, emails, reports, and presentations.
• Manage expense reporting for executives, ensuring compliance with company policy.
• Organize and maintain confidential files and records with utmost discretion.
• Handle sensitive information with the highest level of confidentiality and professionalism.
• Anticipate the needs of executives and proactively address potential issues.
• Coordinate special projects and events as assigned.
• Liaise with other administrative staff to ensure seamless office operations.

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
• Minimum of 7 years of progressive administrative experience supporting C-suite executives in a corporate environment.
• Demonstrated experience providing comprehensive board support, including minute-taking and material preparation.
• Exceptional organizational and time-management skills, with the ability to prioritize and multitask effectively.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and calendar management tools.
• Excellent written and verbal communication skills.
• High level of discretion, diplomacy, and professionalism.
• Ability to work independently and exercise sound judgment with minimal supervision.
• Proactive and resourceful, with a strong attention to detail.
• Experience in a fast-paced, dynamic corporate setting.
• Familiarity with legal or financial services industries is a plus.

Front Office Administrative Assistant

The Front Office Administrative Assistant is the first point of contact for the school and plays a key role in creating a welcoming environment for visitors, students, faculty, and parents. Reporting to the Director of School Operations, the assistant also supports the Vice Principal and ensures smooth front office operations while managing phone calls, visitors, and communications.

This on-site role pays up to $22/hour.

• Greet and assist visitors, ensuring they are directed appropriately and feel welcome
• Answer and route incoming calls to the appropriate staff members
• Manage front desk communications including mailings and electronic correspondence
• Assist the Vice Principal and Director of School Operations with administrative support
• Maintain front desk inventory and place orders for supplies as needed

• 13 years of administrative or front office support experience
• Strong verbal and written communication skills
• Proficiency with Microsoft Office (especially Word)

• Experience working with diverse school communities
• Previous support experience with senior management

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

Department: Human Services- Recreation Division Salary Grade: Misc-2 Reports To: Membership Coordinator FLSA Status: Non-Exempt Appointed By: Town Manager Date: August 2023 GENERAL SUMMARY: The Office Assistant provides front desk services (in person Office Assistant, Front Desk, Office, Assistant, Customer Service, Business Services

The Concord Recreation Department is hiring part-time Office Assistants to fill multiple shifts at the Beede Swim and Fitness Center and/or Hunt Gym. Office Assistants will provide exceptional customer service to patrons in person, on the phone, and via email in fast-paced and exciting work environments. Currently seeking to fill the following shift:

Monday, Tuesday and Wednesday 4:45pm - 9:15pm

This is a year-round part-time position. Full pay range: $ . Starting hourly rate is based on qualifications and typically in the first half of the range. The Concord Recreation Department's mission is to support and promote community through wellness and play. Our experienced team of employees is proud to serve as regional leaders in municipal recreation services offering innovative and expansive programs and events year-round for people of all ages, abilities, and backgrounds. Employees of the Recreation Department are eligible to receive free memberships to the Beede Swim and Fitness Center, significant discounts to childcare programs including camp and preschool, as well as generous discounts to year-round program offerings. Applications will continue to be accepted until filled. All applications will be reviewed and the most highly qualified candidates will be invited to one or more interviews and/or other assessments. Applicants will be notified of their standing in the process as soon as a decision has been made regarding their individual application. Appointment of the final candidate will be contingent upon the results of pre-placement conditions including criminal and credit check and drug screening. Costs for these pre-placement requirements will be borne by the Town. The Town of Concord, MA is an EEO Employer. We value diversity and welcome candidates of all backgrounds to apply.

The Office Assistant provides front desk services (in person and via telephone) at our Swim & Fitness and/or Hunt facility. The office assistant is responsible for shared front desk duties and positive promotion of Recreation's many department programs. A professional and friendly demeanor is required in this customer service position.

• Serve as a receptionist at the Beede Swim and Fitness Center and/or Hunt gym.
• Acts as the first point of contact for public inquiries regarding Recreation Department programs, memberships, and services.
• Responds to customer inquiries on the telephone, by email, or in person with accurate and organized information and directions to customers regarding policies, procedures, and program fees.
• Operate multi-line phone system and directs queries to other staff members and/or other sources of information as appropriate.
• Complete program and membership registrations using MyRec software for walk-in and/or call-in customers, including ID issuance and parking cards.
• Process cash, check or credit card payments with accuracy.
• Reconciles register at the end of each day and records details of Department deposits in an appropriate spreadsheet(s), maintaining the accuracy of the database.
• Processes and routes incoming mail, responding appropriately to matters not requiring the personal attention of management.
• Maintain staff coverage of registration desk at all times.
• May perform other basic office functions such as typing correspondence, memorandums, and meeting notices; filing; maintaining records and databases; photocopying; scheduling; etc.
• Assists other Recreation Department staff as needed, performing tasks at their request.
• Follow building opening/ closing procedures, including turning on/off all lights and computers.
• Performs special projects and related responsibilities as initiated and requested.
• Performs other related duties as required, directed or as the situation dictates. Regular attendance at the workplace is required.

None.

• High school education; additional education or training in clerical field preferred.
• Strong background in customer service.

• Excellent interpersonal skills; ability to communicate effectively both verbally and in writing; ability to effectively deal with all members of the public in a courteous and tactful manner; ability to establish and maintain good working relationships with coworkers.
• Working knowledge of office procedures, practices and terminology.
• Ability to work with a high level of detail, to prioritize multiple tasks, and to deal effectively with interruptions; ability to change direction and rearrange tasks according to deadlines and circumstances.

Normal office environment, not subject to extreme variations of temperature, noise, odors, etc. Majority of work is performed in a moderately noisy work environment, with constant interruptions. Frequently subjected to the demands of other individuals and the volume and/or rapidity with which tasks must be accomplished. Operates computer, printer, keyboard, calculator, telephone, copier, and all other standard office equipment requiring eye-hand coordination and finger dexterity. Balancing, crouching, grasping, pulling, reaching and stooping may also be required.

The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change.