Administrative Assistant

27413 Greensboro, North Carolina Robert Half

Posted 2 days ago

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Job Description

Description We are looking for a detail-oriented Administrative Assistant to join our team in Greensboro, North Carolina. This is a Contract position with the potential for long-term placement, offering an excellent opportunity to contribute to a dynamic environment while advancing your career. The ideal candidate will excel at multitasking, organization, and providing exceptional administrative support. Responsibilities: - Manage daily administrative tasks, including scheduling meetings, maintaining files, and organizing documents. - Answer and direct inbound calls professionally, ensuring a positive experience for all callers. - Perform accurate data entry to maintain and update records and databases. - Assist with receptionist duties such as greeting visitors and managing front desk operations. - Coordinate office supplies and ensure the availability of necessary materials. - Support team members by preparing reports, presentations, and correspondence as needed. - Handle incoming and outgoing mail, ensuring timely distribution. - Maintain a clean and organized office environment. Requirements - Proven experience in administrative assistance or a similar role. - Strong proficiency in data entry and working with office software such as Microsoft Office Suite. - Excellent communication skills, both verbal and written. - Ability to handle multiple tasks efficiently and prioritize responsibilities. - Strong organizational skills with keen attention to detail. - Experience with answering inbound calls and managing reception duties. - Detail-oriented approach and ability to interact effectively with clients and team members. TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Administrative Assistant

27413 Greensboro, North Carolina Truist

Posted 7 days ago

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Job Description

**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.**
Need Help? ( you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility ( ?subject=Accommodation%20request)_
_(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st shift (United States of America)
**Please review the following job description:**
Provide administrative support to individuals or department. Perform general clerical and general office duties with minimal guidance. Follow established procedures, methods and practices.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Prepare (key) correspondence, reports and forms.
2. Compose correspondence as directed.
3. Research and assemble information for projects.
4. Execute routine projects within general guidelines & instruction.
5. Establish and maintain files and records.
6. Answer telephone and handle walk-in inquiries
7. Arrange and handle details related to travel arrangements, expense reports, meetings and appointments.
8. Deal discreetly with confidential information.
9. Interact with internal and/or external customers to provide information, assist in solving problems and answer questions.
**QUALIFICATIONS**
**Required Qualifications:**
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma, or equivalent education and related training
2. Five years of experience in a support position
3. Excellent verbal and written communication skills
4. Ability to operate office equipment (e.g. fax, copier)
5. Ability to endure light physical labor
6. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site ( Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**
EEO is the Law ( Transparency Nondiscrimination Provision ( (
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Administrative Assistant

27413 Greensboro, North Carolina Robert Half

Posted 7 days ago

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Job Description

Description We are looking for a detail-oriented Administrative Assistant to join our team in Greensboro, North Carolina. This is a Contract position with the potential for long-term placement, offering an excellent opportunity to contribute to a dynamic environment while advancing your career. The ideal candidate will excel at multitasking, organization, and providing exceptional administrative support.
Responsibilities:
- Manage daily administrative tasks, including scheduling meetings, maintaining files, and organizing documents.
- Answer and direct inbound calls professionally, ensuring a positive experience for all callers.
- Perform accurate data entry to maintain and update records and databases.
- Assist with receptionist duties such as greeting visitors and managing front desk operations.
- Coordinate office supplies and ensure the availability of necessary materials.
- Support team members by preparing reports, presentations, and correspondence as needed.
- Handle incoming and outgoing mail, ensuring timely distribution.
- Maintain a clean and organized office environment. Requirements - Proven experience in administrative assistance or a similar role.
- Strong proficiency in data entry and working with office software such as Microsoft Office Suite.
- Excellent communication skills, both verbal and written.
- Ability to handle multiple tasks efficiently and prioritize responsibilities.
- Strong organizational skills with keen attention to detail.
- Experience with answering inbound calls and managing reception duties.
- Detail-oriented approach and ability to interact effectively with clients and team members. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Executive Administrative Staff

27410 Greensboro, North Carolina Honda Aircraft Company, LLC

Posted today

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Job Description

Job Purpose

The Administrative Staff, Executive Admin, will provide administrative support for two executives at Honda Aircraft Company.

Key Accountabilities

  • Assists with mailings, filing, and various administrative tasks including paper and electronic filings in department storage systems.
  • Prepares expense report, travel requests, and other documentation as needed for executive team members.
  • Prepares presentation materials including spreadsheets, reports, and presentations upon request.
  • Assists in event planning including scheduling, catering, logistics, etc.
  • Drafts documents, coordinates for signature and issues to third parties upon request.
  • Runs various business reports for executive leaders and other staff members upon request.
  • Monitors office supply inventory and replenishes as necessary.
  • Schedules meetings for executives or other staff as requested; manages conference room scheduling.
  • Additional responsibilities as requested based on operational needs.

Qualifications, Experience, and Skills

3+ years of prior experience as an Administrative Assistant or Executive Assistant role.

Key Performance Indicators

  • Excellent oral and written communication skills.
  • Strong organizational skills.
  • Strong attention to detail.
  • Intermediate to Advanced level proficiency in Microsoft Office (Word, Excel, PowerPoint), Lotus Notes (or equivalent), SharePoint and SAP (or equivalent) is required.
  • Ability to interface with outside attorneys, executives, company associates, other Honda company attorneys or associates, vendors, suppliers, consultants, and government officials.
  • Ability to work independently or within a team oriented environment.
  • Ability to multitask and manage multiple deadlines simultaneously.
  • Ability to display respect for other cultures, customs and norms while interfacing with a diverse management and employee team at HACI.
  • Ability to develop positive, effective, and professional working relationships with the department management and team.
  • Ability to utilize problem solving skills and sound judgment.
  • Ability to conduct oneself in a professional manner at all times.
  • Ability to display a "team approach" to job duties, proactively volunteering to help when needed although required work may not regularly be part of the Administrative Staff job duties.

Working Conditions

  • Incumbents may be routinely exposed to equipment operational noise heat-cold-dust, and/or aircraft equipment, parts, or fuel odors.
  • Incumbents may be required to stand, sit, squat, walk, bend, climb ladders, move, reach, or stretch for prolonged time periods with no restrictions, as required by job duties.
  • Work in a safe and professional manner while adhering to all regulatory requirements (FAA, OSHA, DOT, EPA, State, and Federal regulations, etc.).
  • Read, hear, speak, and see with no restrictions, as required by job duties.
  • Comprehend and adhere to management directions and/or safety instructions with no restrictions.
  • Effectively communicate in Business English language.
  • Pull, push, carry, lift, or move items up to 10 lbs. throughout the work shift without assistance, as required by job duties.
  • Pull, push, carry, lift or move materials/people/items/equipment weighing up to 50lbs or more during the work shift, with the use of Company provided “reach assistance technology” or “movement assist technology” (fork-lifts, pallet jacks, pulleys, dolly’s, robotics reach equipment, people movers etc.), as required by job duties.

The above statements are intended to describe the general nature and scope of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Duties, responsibilities, and activities may change at any time with or without notice. This document does not constitute a contract between the incumbent and Honda Aircraft Company. (FLSA: ) 01/07/13

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Executive Administrative Staff

27497 Greensboro, North Carolina Honda Motor Company, Ltd.

Posted 1 day ago

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Job Description

The Administrative Staff, Executive Admin, will provide administrative support for two executives at Honda Aircraft Company. Key Accountabilities. Assists with mailings, filing, and various administrative tasks including paper and electronic filings Executive, Administrative, Staff, Automotive, Business Services, Skills
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Executive Administrative Assistant

New
27497 Greensboro, North Carolina Advanced Personnel Resources, Inc.

Posted today

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Job Description

Advanced Personnel Resources is seeking an Executive Assistant to the CEO of a local medical facility. This role provides high-level support in managing daily operations and organizational priorities. This role is responsible for coordinating administrative functions, overseeing project management tasks, and handling travel arrangements, expense reporting, and other assignments as directed by the CEO. Working under general supervision, the position ensures that both executive and medical focused needs are met efficiently and effectively.


Required: Minimum of 3 years of senior-level administrative and project management experience.

Proficiency in Microsoft Office Suite.

Preferred: Prior experience supporting C-suite executives.

Background in Human Resources is a plus.

Strong executive assistant skillset with the ability to think and operate at a managerial level.

Exceptional scheduling and calendar management abilities.

Highly self-aware, motivated, and committed to excellence.

Dependable, professional, and detail-oriented.

Outstanding professional references, with preference given to candidates who have directly supported C-suite executives.

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Administrative Assistant III

27413 Greensboro, North Carolina Bank of America

Posted 7 days ago

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Job Description

Administrative Assistant III
Greensboro, North Carolina
**To proceed with your application, you must be at least 18 years of age.**
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**To proceed with your application, you must be at least 18 years of age.**
Acknowledge ( Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.
**Responsibilities:**
+ Communicates with executives and line management to gather and convey relevant information
+ Answers manager's phone line, documenting accurate messages, and handling calls with appropriate judgment
+ Manages the calendar of multiple executives proactively, effectively resolving conflicts that arise in a professional manner
+ Arranges and handles details related to travel arrangements, expense reports, meetings, and appointments
+ Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
+ Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems
**Skills:**
+ Administrative Services
+ Attention to Detail
+ Customer and Client Focus
+ Planning
+ Prioritization
+ Adaptability
+ Collaboration
+ Event Planning
+ Office Administration
+ Problem Solving
+ Facilities Management
+ Oral Communications
+ Recording/Organizing Information
+ Research
+ Written Communications
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
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Part Time Branch Office Administrator

27510 Cary, North Carolina Edward Jones

Posted 7 days ago

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Job Description

**Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team** **.**
At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Client Support Team Professional role, you are a critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone - the first face they see when they walk in the door. You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems - you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals.
**Job Overview**
**Position Schedule:** Part-Time
Branch Address: 310 E Main Street Suite 305, Carrboro, NC
This job posting is anticipated to remain open for 30 days, from 04-Sep-2025. The posting may close early due to the volume of applicants.
**If you find yourself looking for a fulfilling career** , the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results.
**Role Summary:**
As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.
**We'll give you the support you need. Our team will be there every step of the way, providing:**
+ Comprehensive 6-month training including an experienced peer to help mentor you
+ A wide support network that extends from your branch office to your region to the home office
+ You'll often work independently but will have a team of thousands backing you every step of the way
**Can you see yourself.**
+ Delivering exceptional personalized service to ensure clients feel understood and informed
+ Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year
+ Actively listen for situations in the clients' lives that may indicate a need for additional services
+ Driving marketing activities such as planning and executing events
**You can also expect.**
+ A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions
+ An inclusive environment where everyone's different viewpoints are valued and help to achieve results.
+ We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-being
+ Part-time associates who work an average of at least 30 hours a week over a 12-month measurement period are eligible for:
+ Medical and prescription drug coverage,
+ Health Savings Account and Flexible Spending Account,
+ Voluntary Benefits (such as accident, hospital indemnity, and critical illness),
+ Well-being programs (such as the Employee Assistance Program), and
+ Retirement Plan (if compensated for 1,000 hours of service during the plan year).
+ In locations that require accruals of paid sick leave and paid time off, part-time associates are eligible for those benefits based on their hours worked and consistent with applicable law.
**You'll be competitively compensated.**
+ Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities.
+ Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance.
+ The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role.
**Hiring Minimum:** $22.50
**Hiring Maximum:** $23.91
Read More About Job Overview
**Skills/Requirements**
**What skills would make you a successful BOA?**
+ Analytical Thinking
+ Attention to Detail
+ Adaptability
+ Conversational Skills
+ Digital Tool Utilization
+ Team Collaboration
**Role Requirements**
+ **Client Service:** Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.
+ **Account Management:** Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.
+ **Administrative & Operational Support:** Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan.
+ **Technology:** Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.
Read More About Skills/Requirements
**Awards & Accolades**
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones ( out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones ( More About Awards & Accolades
**About Us**
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report ( .
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
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Administrative Assistant | Part Time | Greensboro Aquatic Center

27403 Greensboro, North Carolina AEG

Posted 1 day ago

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Job Description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Overview

Under general supervision, the Administrative Assistant supports assigned department team members and/or Executive leadership by performing general administrative duties, front desk duties, assisting in coordinating space licensing and event bookings for the facility, and preparing internal and external communications.

This role will pay an hourly rate of $15.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities
  • Represent the facility to potential users; respond to inquiries regarding facility use and send out information and materials; assist users in finalizing booking arrangements.
  • Assist in the preparation of event license agreements, addenda, and related correspondence; review documents for completeness and accuracy; follow up with facility users regarding deposits, insurance, and other related license agreement requirements.
  • Update facility user contact and account information, block event space, and manage other event booking information in the computerized event booking and management system as directed.
  • Create and maintain event files; distribute and reconcile all event folders and respective checklists for the department.
  • Represent the department at weekly operational meetings as needed.
  • Provide general administrative support including answering phones, managing correspondence, scheduling meetings, and maintaining office supplies.
  • Prepare reports, presentations, and other documents as needed.
  • Organize and maintain physical and digital filing systems for easy retrieval and efficient workflow.
  • Coordinate travel arrangements and itineraries for management and staff when necessary.
  • Handle incoming and outgoing mail and deliveries.
  • Assist in planning and executing internal meetings and staff events.
  • Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality, seamless customer service.
  • Perform other duties as assigned.

Qualifications
  • High School Diploma or G.E.D. Required. Some college level education preferred.
  • Minimum of two (2) years of increasingly responsible experience in an administrative support position, preferably in a sales capacity at a hotel, convention center or related meeting.
  • Intermediate computer skills
  • Proficient in Microsoft Office applications.
  • Additional years of experience may be substituted for formal education.
  • Ability to communicate clearly, accurately and concisely in the English language, both orally and in writing, type at a speed necessary for successful job.
  • Ability to prioritize work and effectively resolve workload issues.
  • Learn and understand the operation of a convention center and apply that knowledge to continually improve.
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