65 Administrative Staff jobs in Chelsea
Office Administrator
Posted 4 days ago
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Job Description
We are seeking an Office Administrator to support the 66th Force Support Squadron Education and Training Center (E&TC) at Hanscom Air Force Base (Hanscom AFB), MA. You will provide administrative support to the E&TC, serving military, civilian, and contractor personnel across Hanscom AFB. Your responsibilities will include providing front-line customer service, coordinating education and training activities, and managing schedules, records, and official correspondence to keep the E&TC running efficiently.
This is a full-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security.
Apply today!
RESPONSIBILITIES
I. Customer Service
- Respond to customer inquiries by phone, email, walk-in, or mail in a prompt and courteous manner
- Support the delivery and pickup of E&TC mail when not serviced by the Hanscom Official Mail Center (OMC)
- Manage incoming inquiries by ensuring timely responses regardless of the availability of the direct recipient
- Assist with scheduling of counseling appointments and training venues
- Maintain the education resource library, including College Level Examination Program (CLEP) and DANTES Subject Standardized Tests (DANTES) guides
- Provide customer service support for civilian education and training programs
- Review monthly customer satisfaction survey responses and compile a quarterly report with findings and recommendations for the E&TC Director
- Perform daily administrative functions in support of E&TC operations
- Serve as a key support resource to on-site Defense Acquisition University (DAU) personnel
- Manage and safeguard government-owned records and correspondence throughout the contract period
- Provide on-demand access to all administrative records for government review
- Support the administrative needs of on-site Air Force Institute of Technology School of Logistics (AFIT/LS) courses
- Create and submit quarterly workload reports summarizing completed tasks and service activity across all areas of responsibility
- Review and assist with annual updates to Hanscom AFB education & training publications
- Submit all updates to the government representative for approval
- Process reports and correspondence using formats approved by the base information manager
- Meet suspense dates set by the government, Major Command (MAJCOM), and command leadership
- Track and monitor suspense items for periodic government review
- Maintain accurate and centralized file systems accessible for government audit
- Coordinate base-representative correspondence replies, including command requests and inquiries
- Prepare responses to installation action line submissions within two workdays
- Research and draft responses to congressional or external inquiries, with government approval prior to release
- Provide a user-friendly self-help resource center for education & training information
- Maintain catalogs from local colleges, universities, and training providers
- Distribute information on government-sponsored programs, financial aid, and exams
- Serve as Records Custodian for E&TC files and correspondence
- Maintain records in accordance with Air Force Instruction (AFI) 33-322 and other applicable guidance
- Ensure official forms are available and up to date for customer needs
- Establish and manage file plans in the Air Force Records Information Management System
- Conduct records searches and respond to non-Freedom of Information Act (FOIA) data calls
- Collaborate with the Contracting Officer's Representative (COR) and Records Manager to resolve records issues
- Oversee digital working files on SharePoint and local drives
- Develop and maintain continuity folders for major education & training processes, including program descriptions, flow charts, step-by-step procedures, references, and points of contact
- Coordinate classroom scheduling using SharePoint and electronic request forms
- Post weekly classroom calendars and manage scheduling conflicts per E&TC Director priorities
- Inspect classrooms before and after use to ensure they are clean, organized, and properly arranged
- Conduct end-of-day classroom checks and prepare instructional materials for incoming instructors
- Act as the primary point of contact with Base Civil Engineering for facilities issues
- Monitor classroom environments to ensure compliance with Department of the Air Force Manual (DAFMAN) 36-2664 standards
- Coordinate snow removal and sidewalk safety during inclement weather
- Ensure fire and safety inspections and drills meet DAFMAN 91-203 and National Fire Protection Association (NFPA) 101 guidelines
- Initiate and track building maintenance work orders using the NexGen Work Request Database
- Provide status reports and summaries of work performed to the E&TC Director
- Submit supply requests and coordinate procurement with government approval
- Research General Services Administration (GSA) vendors and obtain purchase quotes when needed
- Maintain inventory control sheets and consolidate unfunded requests as directed
PREFERRED KNOWLEDGE, SKILLS, & ABILITIES
- Knowledge of administrative procedures, document control, and recordkeeping practices
- Knowledge of scheduling platforms and shared calendar (e.g., SharePoint or similar)
- Skilled in Microsoft Office applications (e.g., Outlook, Word, Excel, etc.)
- Skilled in organizing digital and paper records for easy access and audit readiness
- Ability to provide courteous, responsive, and professional customer service
- Ability to follow official formatting protocols and meet established suspense dates
- Strong communication, organization, and time management skills
PREFERRED EXPERIENCE
- Experience working with federal, military, or education-related organizations
- Experience providing front-line customer service in a professional or government setting
- Experience performing administrative support (e.g., records management, data entry, or correspondence tracking)
EDUCATION
- High school diploma or equivalent required
- Undergraduate degree preferred
LOCATION
- Hanscom AFB, MA 01731
TELEWORK
- Not eligible for telework
CLEARANCE
- U.S. citizenship is required as it supports the U.S. federal government
CLIENT
- U.S. Department of Defense
TRAVEL
- Travel is not required
WORK HOURS
- 40 hours
- 8 hours a day
- 5 days a week
EMPLOYMENT CLASSIFICATION
- Employment Classification Eligibility - Nonexempt
RELOCATION
- Not eligible for relocation benefits
***
KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.
Other Considerations. Applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.
Office Administrator
Posted 5 days ago
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Job Description
Office Administrator
Hourly rate target: $24-$35
Bedford, MA
Required :
- Degree
- 1+ years of Admin experience working in a corporate office
- Basic Word and excel
- Experience sitting at front desk reception
- Event planning experience
- Start up company or small company experience, where you have had to wear multiple hats
- Experience with supply chain, invoicing, or purchase order
Growing, dynamic company seeking an Office Administrator.
The Office Administrator will lead the company's administrative operations and provide overall staff support. The ideal candidate will be high energy, motivated, and understand the vital importance of exceeding expectations.
Responsibilities:
Manage daily office operations, including sourcing, purchasing, vendor relations and employee requests.
Identify and implement efficiencies to ensure the smooth running of the office.
Assist the management team with ad hoc projects as required.
Evaluate and manage employee requests.
Maintain well-stocked and clean office, kitchen and conference rooms with adequate supplies.
Assist with recruitment and on-boarding activities for new hires.
Plan and execute company events within established budgets.
Handle other duties as required.
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it's from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org or .jobs.
The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
Office Administrator
Posted 8 days ago
Job Viewed
Job Description
RWA Wealth Partners is a boutique wealth management firm that provides customized solutions designed to help clients grow and protect their wealth so they can pursue a rewarding lifestyle, realize their goals, and create a legacy for generations.
Our team of professionals operates from eight offices across the nation, serving over 6,000 clients and managing over $18 billion in assets.
We are looking for passionate individuals who are eager to make a difference in the lives of our clients while being part of a collaborative and innovative team. If you are ready to elevate your career in a dynamic environment that values respect, teamwork and personal growth, consider joining us at RWA Wealth Partners.
Role Overview
The Office Administrator will play a key role in ensuring the smooth daily operations of our Boston office, serving as the first point of contact for employees, clients, and visitors. This position is responsible for maintaining a well-organized, professional, and welcoming environment, while providing high-level administrative and facilities support. The ideal candidate will be highly dependable, adaptable, and proactive in anticipating the needs of the team. This is a fully onsite role that involves regular interaction across departments and active engagement in maintaining our workplace experience.
Responsibilities
- Act as the initial point of contact for all visitors. Coordinate logistics for client and vendor visits, including guest registration and parking validation.
- Answer incoming calls and direct them to the appropriate person or department.
- Open, sort, scan, and distribute mail, faxes, emails, and other correspondence to the appropriate person or department.
- Manage office inventory and supplies, including but not limited to:
- Checking the resource room and pantry area twice daily.
- Replenishing snacks each morning.
- Ensuring all work and kitchen surfaces are clean, organized, and well-maintained.
- Conduct regular facility checks (e.g., HVAC, plumbing, electrical, lighting) and report any issues to tenant services.
- Manage facility requests and coordinate vendor visits for repairs and deliveries.
- Maintain a strong onsite presence, with daily responsibilities that require being in the office five days a week and regularly walking throughout the facility to support operations and facilities coordination.
- Create and deactivate employee badges as part of the onboarding and offboarding processes.
- Communicate workplace operations memos to employees as needed.
- Provide meeting and event support:
- Coordinate the booking of conference rooms through Outlook.
- Arrange catering when required.
- Assist with All Hands meetings and other internal events.
- Offer general administrative support, including printing, scanning, and binding documents.
- Minimum of 3 years' experience in office management, administrative support, or a similar professional setting.
- Highly organized and detail-oriented, with a proactive approach to task and time management.
- Proven customer service experience, with a solution-oriented approach to handling inquiries or concerns.
- Proficient in supporting executives or teams through calendar management, conference room scheduling, and meeting preparation.
- Adaptable and flexible, with the ability to manage shifting priorities.
- Quick to learn and comfortable navigating new tools, systems, and technologies.
- Strong ability to prioritize tasks effectively and independently implement practical solutions.
- Reliable and consistent, with a high degree of professionalism and discretion when handling sensitive or confidential information.
Compensation
The anticipated base salary range for this position is $0,000- 70,000. Final base compensation will be carefully determined based on several factors including relevant knowledge, skillset, and experience. Additionally, this role may be eligible for other forms of compensation and benefits, such as discretionary bonus, health, dental, and vision plans, and employer 401(k) contributions.
RWA Wealth Partners is an equal opportunity employer. We believe that the most effective way to invite and retain a diverse workforce is to build an enduring culture of inclusion and belonging. The Firm does not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact careers.
Office Administrator
Posted 10 days ago
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Job Description
Onsite - Wilmington, MA
Part Time - 30 hours per week
Join Our Team!
Viant is seeking a highly organized and detail-oriented Office Administrator to support daily front office operations and ensure a smooth, welcoming environment for staff and visitors. This part-time, 30-hour-per-week role involves a variety of administrative, logistical, and customer service responsibilities, including office coordination, data entry, event planning, and basic bookkeeping. Ideal candidates will bring 3-5 years of experience, strong communication skills, and proficiency in Microsoft Office tools.
Essential duties and responsibilities
- Coordinates day-to-day front office operations, which include: reception, phone management, mail, administrative support, shipping and receiving, projects, data entry, meeting coordination, etc.
- Ensures quality customer service to clients, visitors and staff
- Office administration:
- Oversee shipping and receiving logistics
- Support the design and development team with office tasks such as customer lunches, conference room set ups, special projects, etc.
- Assist with basic bookkeeping including invoice payments and credit card reconciliation.
- Maintain accurate data entry and organized filing systems
- Manage procurement of general office, lab, and kitchen supplies. Ensure all inventory spaces are stocked and well maintained.
- Schedule office equipment maintenance
- Point of contact for building maintenance and management.
- Facilitate monthly town hall meetings and organize company events.
- Environment Health and Safety contact for the site
- Participates in various teams, projects or company meetings
- Complies with all work rules including those pertaining to safety, health, quality, and the Quality Management System
- Performs other duties as necessary
- Follow and adhere to standard work
- 3-5 years experience working within a professionally managed business; Prior operations, customer service or purchasing/buying experience preferred.
- Demonstrated ability to use Word, Excel, PowerPoint, Outlook with proficiency; Advanced Excel skills preferred
- Able to communicate effectively in English; demonstrated success with verbal and written business communications
- This individual must have the ability to interface with customer, employees and management at various levels within the organization
- Must be detail-oriented, organized and able to handle multiple projects simultaneously
- Maintains a high level of professionalism, integrity and trust; Able to handle sensitive information and maintain confidentiality
- Must be able to work under pressure to meet deadlines and changing priorities
- While rare, position may be required to work evenings/weekends to meet deadlines
- Excellent Excel, Word, Power Point skills
Office Administrator
Posted 12 days ago
Job Viewed
Job Description
ALANTRA is a global investment banking, asset management and portfolio advisory firm focusing on the mid-market with offices in 22 countries across Europe, the US, Latin America, and Asia. With over 500 professionals, the firm is publicly listed since 2015 with a €430Mn market capitalization as of May 2023.
Its Investment Banking division employs over 300 professionals, providing independent advice on M&A, debt advisory, financial restructuring, and capital markets transactions.
In Asset Management, Alantra offers its clients unique access to a wide range of investment strategies (direct investments, fund of funds, co-investments, and secondaries) in six highly specialized asset management classes (private equity, active funds, private debt, infrastructure, real estate, and venture capital) as well as private wealth management services.
Alantra's Portfolio Advisory team is the leading portfolio advisory unit in Europe, with over 160 seasoned professionals across the UK, Spain, Ireland, Italy, Portugal, and Greece dedicated to transaction execution, structuring, pricing, modelling, and data enhancement in relation to credit portfolios and banking platform.
For more information, please visit
Job Description:
About Alantra
ALANTRA is a global investment banking, asset management and portfolio advisory firm focusing on the mid-market. With offices across Europe, the U.S., Asia, and Latin America, Alantra employs over 500 highly talented and experienced professionals across 22 countries. Its Investment Banking division provides independent advice on M&A, capital raising, financial restructuring, credit portfolio, and capital markets transactions. For more information, visit
Alantra's U.S. business, headquartered in Boston, MA, and with offices in New York, NY and San Francisco, CA, has specialized in domestic and cross-border mid-market acquisitions and divestitures involving family-owned businesses, multi-national corporations, and private equity investors for over 40 years. The team offers broad sector expertise across a range of industries, including Consumer, Industrials, Healthcare, and Technology; and is focused on executing a strategic growth plan to expand its capabilities and expertise.
Position Overview
We are seeking a highly organized and proactive Office Administrator to join our team in Boston. As an Office Administrator, you will play a crucial role in overseeing the day-to-day office operations and providing comprehensive administrative support to our Managing Directors. Your exceptional organizational skills and attention to detail will ensure the smooth functioning of our office and enable our leadership team to focus on strategic initiatives. This is an exciting opportunity to be at the heart of our investment banking organization, contributing to its success and growth.
The environment at Alantra is both collegial and entrepreneurial, and teamwork is essential to the firm's success. A focus on innovative new ideas across all levels of the team are welcomed and encouraged, and leaders provide various career development opportunities for long-term success.
Responsibilities
- Office Management: Maintain a well-organized and efficient office environment. Coordinate and oversee office supplies, equipment, and facilities, ensuring everything is in working order and appropriately stocked.
- Administrative Support: Provide high-level administrative assistance to the Managing Directors, including managing schedules, arranging appointments, processing expenses, and organizing meetings. Prepare meeting agendas, take minutes, and follow up on action items as needed.
- Communication: Serve as the primary point of contact for internal and external inquiries, emails, and phone calls directed to the Managing Directors. Disseminate information effectively and handle sensitive and confidential information with the utmost discretion.
- Travel Coordination: Arrange travel logistics for the Managing Directors, including flights, accommodation, ground transportation, and itinerary planning. Ensure seamless travel experiences and timely expense reporting.
- Calendar Management: Maintain and update the Managing Directors' calendars, coordinating with team members to schedule meetings, conferences, and events.
- Event Planning: Assist in organizing company events, conferences, and workshops. Handle logistical arrangements, venue selection, catering, and other event-related tasks.
- Document Management: Create, format, and edit documents, reports, presentations, and other business materials as required. Maintain electronic and physical filing systems for easy access and retrieval.
- Problem Solving: Identify and address operational challenges proactively. Implement process improvements to enhance office efficiency and productivity.
- Ad Hoc Projects: Assist in special projects and initiatives as requested by the Managing Directors, demonstrating adaptability and the ability to work on diverse tasks.
- Team-oriented and collaborative culture
- Unique career development opportunities with focus on long-term growth and success
- Dynamic and collaborative work environment
- Competitive salary and bonus plans
- 100% Healthcare coverage options, HRA and FSA options, dental, vision insurance
- 401k with match
- Competitive vacation and holiday plans
- Fitness reimbursement
- Employee assistance program
- Pre-tax commuter benefits
- Company events and international offsites
- Team-wide community service initiatives
- Access to global network
Requirements:
Qualifications/Requirements
- At least 2 years' experience as an Office Coordinator, Administrative Assistant, or similar role.
- Bachelor's degree or relevant work experience.
- Ability to work onsite in our Boston office required.
- Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
- Excellent communication skills, both written and verbal.
- Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and other office software.
- Attention to detail and a high level of accuracy in all tasks.
- Discretion and the ability to handle sensitive and confidential information.
- Exceptional problem-solving abilities and a proactive approach to challenges.
- Prior experience in event planning and travel coordination is a plus.
- Knowledge of financial administration and basic accounting principles is beneficial.
Location: Boston, Massachusetts (onsite)
Office Administrator
Posted 15 days ago
Job Viewed
Job Description
RSM's unique approach develops critical thinking and has built excellence in math since 1997. Recently featured by NPR and the Atlantic magazine as one of the players in the "Math Revolution" and ranked one of the best schools in the world by the Johns Hopkins Center for Talented Youth, RSM helps children of all levels build a solid math foundation and develop their critical-thinking and problem-solving skills. For nearly two decades, RSM students have consistently achieved remarkable scores on standardized tests and in national and international math competitions, although attaining top test scores is just one of the benefits of our program. RSM helps students of all levels become more confident in math and develop a deeper understanding of the subject.
The Russian School of Mathematics is looking to hire a part-time Office Administrator in our Acton, MA location. The school operates from 3:30 pm to 8:30 pm on weekdays 9:00 am to 6:00 pm on weekends.
The primary responsibility of this position is to provide exceptional customer service, front desk coverage and administrative support to the RSM office and the School Principal. The incumbent will perform a wide range of administrative and general office duties and assist in special projects.
Responsibilities:
- Provide exceptional customer service via phone and in person to current and prospective clients.
- Create a welcoming environment for parents and students through adherence to customer service standards.
- Respond to client inquiries, provide information on the school operations
- Schedule meetings, maintain records and update the database
- Assist in scheduling and coordination of RSM events, parents meetings, awards ceremonies, etc.
- Assist in the office supply inventory/ordering and preparing expense reports for the School Principal and the office
- Help with special projects as assigned and needed.
- Highly organized and motivated, ability to multi-task and prioritize in dynamic, fast paced environment
- Good written and verbal communication skills
- Professional phone presentation and quick learning skills
- Strong skills in MS Word and Excel
- Minimum Associates degree or 1-2 years of office experience
RSM embraces diversity and is committed to attracting qualified candidates who also embrace and value diversity and inclusivity. RSM is an Equal Opportunity/Affirmative Action Employer
Office Administrator
Posted 15 days ago
Job Viewed
Job Description
Location: Needham, MA
Pay: $55,000/year
Schedule: 3 days in office, 2 days remote
Our client is a well-established Construction company with over 50 years of experience building commercial, academic, healthcare, hospitality, and other projects across New England. Known for their long-tenured staff, strong internal culture, and commitment to delivering quality, they provide a stable and growth-oriented environment. They are looking for an organized and proactive Office Administrator who can come in and support their Estimating team.
What you get to do:
• Coordinate bid documents and estimating schedules
• Communicate with vendors and subcontractors (40+ phone calls a day)
• Track proposal deadlines and manage site visit invites
• Maintain bid calendars and internal filing systems
• Support the estimating team with administrative tasks
What you need to succeed:
• 2+ years of administrative experience (construction industry a plus)
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Experience with CRM tools like HubSpot preferred
• Strong organizational and communication skills
• High school diploma or GED required; degree is a plus
• Valid driver's license and reliable transportation
What's in it for you:
• Competitive base salary ($55,000/year)
• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation and holidays
• Tuition reimbursement
• Long-term disability and life insurance
• On-site position with a collaborative, family-style team
• and more!
Apply now! One of our recruiters will review your profile and be in touch if you're a match!
#LI-AF1 #MISC123
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University Office Administrator
Posted 15 days ago
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Job Description
Job Summary:
This is an exciting opportunity to work directly with the Dean of the School of Nursing in a well-respected academic environment.
Located in the Fenway area of Boston, you will serve as the primary administrative support resource, facilitating daily operations and acting as the first point of contact for the Dean's Office. Pay for this role is $23/hour
Key Responsibilities:
- Manage the Dean's calendar, including scheduling meetings with faculty and other stakeholders
- Coordinate department events and prepare necessary meeting documentation
- Monitor and respond to emails in the department inbox, ensuring timely follow-up
- Support communication across departments and proactively resolve administrative challenges
- Utilize Google Workspace tools daily without requiring additional training
- 2+ years of administrative experience, including calendar management
- Proficiency in Google Suite (Docs, Sheets, Gmail, Calendar, Drive)
- Must have strong written and verbal communication skills in order to interact across different groups in the University
- Ability to work on-site in Boston
- Previous experience supporting senior leadership or academic administrators
- Event planning or meeting coordination in a professional setting
- Familiarity with Microsoft Office (Word, Excel, Outlook)
There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.
ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.
HR / Office Administrator
Posted 15 days ago
Job Viewed
Job Description
Do you have a strong business mind and a passion for Human Resources and building a strong team. then let's talk. Our client is a leader in the Robotic Mower business in North America and is looking for a hybrid role of Human Resources / Office Administrator to be the go to in the daily Operations of their small, but growing NA office.
The successful person will have.
- Experience in Human Resources day-to-day processes and procedures.
- A strong business understanding and ability to run an office and the daily operations.
- Knowledge of general office platforms and software. Office, Teams/Zoom, HRIS, ADP, etc.
- A passion for people, relationships and building quality internal operational procedures.
- An entrepreneurial spirit and a drive to see the long-term vision not just the daily grind.
Strong base and annual bonus. a great benefits package. added to a strong integrity-based team culture make this a great place to work!
Branch Office Administrator

Posted 6 days ago
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Job Description
At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Client Support Team Professional role, you are a critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone - the first face they see when they walk in the door. You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems - you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals.
**Job Overview**
**Position Schedule:** Full-Time
Branch Address: 24 Maple Street, Danvers, MA
This job posting is anticipated to remain open for 30 days, from 14-Jul-2025. The posting may close early due to the volume of applicants.
**If you find yourself looking for a fulfilling career** , the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results.
**Role Summary:**
As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.
**We'll give you the support you need. Our team will be there every step of the way, providing:**
+ Comprehensive 6-month training including an experienced peer to help mentor you
+ A wide support network that extends from your branch office to your region to the home office
+ You'll often work independently but will have a team of thousands backing you every step of the way
**Can you see yourself.**
+ Delivering exceptional personalized service to ensure clients feel understood and informed
+ Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year
+ Actively listen for situations in the clients' lives that may indicate a need for additional services
+ Driving marketing activities such as planning and executing events
**You can also expect.**
+ A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions
+ An inclusive environment where everyone's different viewpoints are valued and help to achieve results.
+ We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-being
+ Full-time Associates receive the following benefits:
+ Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page ( .
**You'll be competitively compensated.**
+ Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities.
+ Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance.
+ The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role.
**Hiring Minimum:** $28.35
**Hiring Maximum:** $30.13
Read More About Job Overview
**Skills/Requirements**
**What skills would make you a successful BOA?**
+ Analytical Thinking
+ Attention to Detail
+ Adaptability
+ Conversational Skills
+ Digital Tool Utilization
+ Team Collaboration
**Role Requirements**
+ **Client Service:** Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.
+ **Account Management:** Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.
+ **Administrative & Operational Support:** Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan.
+ **Technology:** Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.
Read More About Skills/Requirements
**Awards & Accolades**
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones ( out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones ( More About Awards & Accolades
**About Us**
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report ( .
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.