Office Administrator

44094 Willoughby, Ohio All Lift Service Co. Inc.

Posted 2 days ago

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Job Description

All Lift Service Company is a full-service material handling dealership covering Northeast Ohio with sales, service, parts, and rentals of industrial equipment.  We also handle the sales and service of warehouse products from racking, shelving to dock and door.  We are looking to hire an Office Administrator for our team as we continually expand our footprint in the Northeast Ohio market and surrounding areas.

HERE'S WHAT YOU’LL DO:

  • Perform basic accounting tasks (debits & credits) along with Accounts Payable.  
  • Maintain accurate records and files, both physical and electronic.
  • Perform clerical duties such as data entry, photocopying, and scanning documents.
  • Quotation preparation in Salesforce, PO Requests from Customers, and Billing Functions.
  • Answer and direct phone calls professionally and courteously via a modern switchboard.
  • Greet visitors and provide them with necessary information.

HERE’S WHAT YOU’LL NEED:

  • Proven experience in office administration or related fields.
  • Proficient in using office software such as Microsoft Office Suite (Word, Excel, PowerPoint).
  • Knowledge of Salesforce is a plus.
  • Basic accounting skills with Accounts Payable expertise. 
  • Strong organizational skills with the ability to multitask and prioritize tasks effectively.
  • Excellent communication skills, both verbal and written.
  • Ability to work independently with minimal supervision.
  • Attention to detail and accuracy in work.
  • Knowledge of proper phone etiquette and customer service principles.
  • Ability to adapt to changing priorities and work well under pressure.

Please note that this is not an exhaustive list of duties or qualifications. The successful candidate may be required to perform additional tasks as needed.

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Office Administrator

Brook Park, Ohio Caliber Collision Centers

Posted 10 days ago

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Job Description

Service Center
Brook Park
JOB SUMMARY

Caliber Collision has an immediate job opening for an Office Administrator to perform all-purpose duties, which may include, but not limited to assisting with providing the front office teammates with the necessary tools, training and information to effectively perform their job, providing accurate and timely payroll and HR-related administration and recordkeeping for all center associates, maintain Accounts Receivables, Accounts Payable accounts and Cash Handling procedures to company standards, and provide a world class customer experience to all customers by ensuring center's consistent application of all Caliber Standard Operating Procedure's through ongoing training and monitoring.

BENEFITS OF JOINING THE CALIBER FAMILY
  • Benefits from day one: Immediately eligible for medical, dental and vision
  • Industry Comparable Pay - Paid weekly and eligible for overtime
  • Paid Vacation & Holidays - Can begin accruing day 1
  • Career growth opportunities - we promote from within!
  • A career for life: You'll gain hands-on experience within a production shop.
REQUIREMENTS:
  • 2+ years of experience within a customer facing environment
  • 1+ years of experience with Accounts Payable, Accounts Receivable and Payroll (Preferred)
  • Must have a valid driver's license and be eligible for coverage under our company insurance policy
ABILITES/SKILLS/KNOWLEDGE
  • Effective verbal and written communication skills
  • Ability to navigate multiple software systems, i.e., Microsoft Office Suite
  • Work through competing priorities and adapt easily to a fast-paced environment
  • Ability to provide personable, friendly customer service to internal and external customers


Caliber is an Equal Opportunity Employer
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Administrative Receptionist

44101 Cleveland, Ohio KMRG LLC

Posted 2 days ago

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Job Description

ROLE
We are seeking an experienced Administrative Receptionist to support the Department of Justice (DOJ) U.S. Attorney's Office (USAO), Northern District of Ohio (NDOH). Your scope of work focuses on providing comprehensive clerical and administrative support and ensuring efficient front desk operations.

This is a full-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security.

Apply today!

RESPONSIBILITIES
  • Provide highly professional and courteous interactions with district staff and visitors to the USAO
  • Maintain a professional appearance and neat and organized workspace
  • Manage the USAO visitor management program by logging visitors through the web-based visitor management system
  • Facilitate the arrival of visitors and notify district hosts
  • Engage with all visitors in a highly professional manner
  • Receive, transfer, and dispatch all incoming calls in accordance with district procedures
  • Process facilities support request tickets
  • Maintain files and other documentation related to the use of the district's government vehicles
  • Maintain district supply room and identify items for replacement as needed
  • Process all incoming and outgoing mail in accordance with district policy and procedures
  • Work effectively in applications such as Microsoft Office Suite (e.g., Word, Excel, Outlook, and SharePoint)
  • Navigate internal web-based programs
  • Use, understand, and maintain directories, personnel lists, and other guides and references
  • Refer questions to appropriate parties within and outside of the USAO
  • Meet and deal with people in a courteous and tactful manner
  • Operate a multi-line telephone system and voice mail system
  • Use a personal computer using a standard typewriter-style keyboard with additional function keys
  • Produce a wide range of documents

KNOWLEDGE & SKILLS
  • Proficiency in Microsoft Office programs (e.g., Word, PowerPoint, Excel, Outlook, SharePoint, etc.)
  • Excellent written and oral communication skills

BACKGROUND
  • Clerical experience preferred
  • Customer service experience preferred
  • Detail-oriented and organized

EDUCATION
  • High diploma or equivalent required
  • Bachelor's degree preferred

LOCATION
  • Cleveland, Ohio 44113

TELEWORK
  • N/A

CLEARANCE
  • U.S. citizenship required as it supports the U.S. federal government

CLIENT
  • Department of Justice (DOJ)

TRAVEL
  • Travel is required

WORK HOURS
  • 40 hours per week
  • 8 hours a day

EMPLOYMENT CLASSIFICATION
  • Employment Classification Eligibility - Nonexempt

RELOCATION
  • Not eligible for relocation benefits


KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.

Other Considerations. Applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.
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Administrative Assistant

44035 Elyria, Ohio Sevita

Posted 10 days ago

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Job Description

**Ohio Mentor** **,** **a part of the Sevita family** **,** provides Residential and Treatment Foster Care services to youth who may be facing out-of-home placements, transitioning back into the family home or independent living alternatives, or involved in the juvenile justice system. Through our personalized programming, we help youth gain stability, comfort and confidence to overcome all challenges and live well. If you are passionate about making a difference in the lives of individuals and families, join our mission-driven team and experience a career well lived.
**Administrative Assistant**
Do you want to work in a dynamic work environment where no day is ever the same as the next? In this role, your tasks will be diversified and you will be supporting our mission.
+ Support multiple managers, supervisors, or staff with daily administrative duties including daily schedules, maintain calendars, travel planning, conference calls, handling information requests, and plan meetings.
+ Produce correspondence, letters, memos and reports.
+ Edit material for grammar and prepare presentation graphics.
+ Receive phone calls and take messages for supervisors and staff.
+ Prepare and process office administrative paperwork, such as employment requisitions, employee timesheets, expense vouchers, invoices, etc.
+ Review and process paperwork associated with departmental functions, such as purchase requisitions, statistical activity/performance reports, work orders, etc.
+ Ensure adequate inventory of office supplies and basic maintenance of office equipment.
**_Qualifications:_**
+ High school diploma or equivalent.
+ Two years' experience in administrative support.
+ Strong attention to detail and organizational skills.
+ Ability to multi-task and meet deadlines.
+ Effective communication skills to manage relationships with vendors and employees.
+ A reliable, responsible attitude and a compassionate approach.
+ A commitment to quality in everything you do.
**_Why Join Us?_**
+ Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers.
+ Enjoy job security with nationwide career development and advancement opportunities.
**We have a rewarding work environment with awesome co-workers - come join our team -** **_Apply Today!_**
**Join Our Team**
If you are passionate about making a difference in the lives of individuals and families, we encourage you to join **Ohio Mentor's** mission of helping everyone live a full and happy life. Apply today and start your journey toward a rewarding career well-lived.
_As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law._
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Office Administrator - Cleveland, OH

44101 Cleveland, Ohio Vensure Employer Solutions

Posted 8 days ago

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Job Description

About Us

Our mission is to provide personalized, high-quality services tailored to the clients unique situations. Our team of experienced professionals is committed to helping clients navigate the complexities of taxes and finance, ensuring their goals are met with integrity and expertise. Since our founding in 1992, we have expanded to four offices across Ohio, North Carolina, and South Carolina. Our comprehensive range of services and unwavering commitment to professionalism provide clients with reliable support and resources at every step.

Job Summary

We are seeking a dependable and organized Office Administrator to manage daily administrative operations and support our tax and accounting team. The Office Administrator's role will include working closely with our team by handling clients, clerical duties, and product assembly which includes processing tax returns and financial statements. This person is to reside in our Broadview Heights, Ohio office; remote work is not available. Occasional overtime may be necessary to meet deadlines during busy season.

Essential Duties and Responsibilities

  • Welcoming clients and directing them to the relevant personnel
  • Carrying out clerical duties such as answering the phones, responding to emails and preparing documents including office correspondence and memos
  • Coordinating and managing appointments, meetings and the conference room schedule
  • Maintaining general office files (digital and hard copy)
  • Order and manage office supplies
  • Providing back-up for scanning checks for bank deposits
  • Processing tax returns including scanning, e-filing and e-delivery through Sharefile
  • Reviewing tax return instructions with clients who prefer to pick up returns in the office
  • Following already established office standards and policies; suggesting any necessary adjustments
  • Providing tax and accounting support for both Cunningham and clients
  • Entering all time in our internal management system – Practice
  • Performing other relevant duties when needed

 Knowledge, Skills, and Abilities

  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
  • Comfort with learning new software (tax, accounting or practice management systems)
  • Strong organizational and multitasking skills
  • Excellent communication and interpersonal abilities
  • Attention to detail and problem-solving skills

 Education & Experience

  • Previous experience as an office administrator or in a similar administrative role
  • Experience in an accounting or professional services firm is a plus
  • High school diploma required; associates or bachelor's degree preferred
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Patient Administrative Assistant

44139 Solon, Ohio Balance Solutions Physical Thearpy Inc.

Posted 3 days ago

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Job Description

Are you the PASSIONATE , HIGH ENERGY and MOTIVATED individual we are looking for?

Are YOU driven by providing excellent customer service in a busy and rewarding environment?

If you answered yes to the above, then this could be your dream position!

Balance Solutions is a large physical therapist owned private practice, providing skilled one-on-one care for the treatment of orthopedic, vestibular and neurological conditions. In addition to physical therapy, Balance Solutions offers a wide range of specialized interventions and wellness services.

Our staff provides an exceptional patient journey with incredible clinical outcomes, and it all starts with our front office staff providing the best possible customer service. You could be part of a clinic that has one main goal: ensuring our community of patients feel and function at their best.

Balance Solutions provides a fun and professional atmosphere for its employees and patients. We are continuously working to develop, strengthen, and improve Balance Solutions through education, professional growth, and excellence in customer service

Balance Solutions is growing, and we are in pursuit of a Patient Administrative Assistant to join our team!

Entry Level Responsibilities include;

Greeting patients and developing relationships, ensuring a positive experience with every visit!

Scheduling new and existing patients

Completing patient intakes

Entering patient demographic and insurance data

Verifying insurance coverage

Other administrative type tasks (faxing, filing.etc.)

This is a Part Time Opportunity 20 hours per week - Monday - Friday

Alternating Times of 7:30 - 11:30 & 2:45 - 6:45

Our Patient Administrative Assistant is the first person our patients meet when they walk through the door and the last person they see after their visit, making this role integral for a positive patient journey.

To learn more about the great services we provide visit

*We are proud to be an equal opportunity employer *

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Legal Administrative Assistant

44101 Cleveland, Ohio LHH Recruitment Solutions

Posted 5 days ago

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Job Description

LHH is recruiting a Legal Administrative Assistant for a downtown Cleveland law firm. The Legal Administrative Assistant will support the Corporate and Finance group as well as other practice groups.
Responsibilities :

  • Assist attorneys with preparation of legal documents and general correspondence in an accurate and timely manner.
  • Draft standard correspondence, proofread, edit, and format documents.
  • Coordination and management of calendars, scheduling, and travel plans.
  • Input time entries accurately and efficiently into the firm's timekeeping system.
  • Maintain paper and electronic client and administrative files in accordance with firm procedures and the document management system.
  • Attention to other administrative tasks including conflict checks, new client/matter intake process, client bills, mail, and expense and reimbursement requests.
  • Communicate and interact professionally with clients, attorneys, legal team members and staff to deliver a high level of customer service.
  • Actively participate as a member of the administrative assistant support team to complete work submitted in the Attorney Support Portal.
  • Participate in in-house training to continue development and expand legal knowledge.
Qualifications:
  • High School diploma required.
  • 5 years administrative assistant experience in a law firm or other legal department required.
  • Excellent organizational, time management and follow up skills.
  • Strong verbal and written communication skills.
  • Exceptional attention to detail.
  • Ability to handle multiple, competing deadlines and priorities in an effective manner.
  • Excellent interpersonal skills with a strong focus on client service.
  • Ability to work independently and as part of a team.
  • Proficient in Microsoft Office Suite.
Would you like to learn more about the Legal Administrative Assistant position that LHH Recruitment Solutions is recruiting for in Cleveland, Ohio? If so, then please submit your resume below. Or, visit our website at to apply or consider other available opportunities with us.

Pay Details: $65,000.00 to $75,000.00 per year

Search managed by: Cheryl Jacobs

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
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Chief Administrative Officer

44101 Cleveland, Ohio Northeast Ohio Regional Sewer District

Posted 16 days ago

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Job Description

Description

JOB SUMMARY

The Chief Administrative Officer partners with the Chief Executive Officer, Chief Legal Officer, Chief Financial Officer and Chief Operating Officer to develop and implement strategies and policies that align with the organization's goals. Leads the functions of External Affairs, Communications, Government and Customer Relations, Diversity, Equity and Inclusion (DEI) and Human Resources (HR). Responsible for communicating internally and externally the Sewer District's commitment to fiscal responsibility, customer relations, environmental stewardship and innovation. Directs community relations and customer engagement initiatives focused on residents, customers and public officials. Ensures the effectiveness of internal and external communications and HR operations. Performs other duties of a similar nature as may be required.

ESSENTIAL FUNCTIONS

- Acts as an advisor, in collaboration with other members of the C-Suite, on strategies and policies to achieve Sewer District goals. Provides support and counsel to all Sewer District departments and staff and serves as a bridge to support services they may need.

- Provides leadership, direction and coaching to department leaders and staff reporting to the CAO, ensuring alignment with performance goals and organizational objectives.

- Oversees work assignments and performance. Creates development plans for managers and staff to support employee advancement, engagement and effectiveness.

- Develops and manages department budgets and staffing plans.

External Affairs and Communications

- Implements the Public Engagement Strategy to build customer and public relations. Develops the Employee Engagement Strategy for the organization.

- Develops and executes a community relations plan/public information campaign to create and maintain support for the Sewer District's efforts. Maintains awareness of community concerns and priorities and develops responses.

- Prioritizes, oversees and evaluates outreach programs, special events and internet/intranet content to ensure alignment of activities with the Sewer District's mission and vision. Develops systems to monitor and evaluate the impact of such programs.

- Engages vendors as needed to enhance outreach activities. Negotiates, administers contracts and manages results.

- Builds and maintains appropriate professional, political and media relationships such that the Sewer District's image remains respected and positive. Attends events, networks and keeps abreast of citizen and political issues that impact the Sewer District.

- Cooperates and advises all Sewer District departments in the development and alignment of the Sewer District's communications.

Government and Customer Relations

- Provides strategic leadership of the Sewer District's Government Affairs and Customer Relations functions with a focus on building and maintaining relationships with customers.

- Ensures the development and implementation of policies and procedures that adhere to regulations and result in accurate billing as well as positive relationships with billing agencies.

- Builds productive relationships with elected officials, government leaders, and community and business representatives to promote open, two-way communication and collaboration.

Human Resources

- Provides strategic oversight of all HR functions including HR operations, employee and labor relations and talent strategy.

- Ensures the HR team delivers exceptional customer service to employees and managers, fostering a positive and responsive work environment.

- Oversees the development and implementation of Sewer District personnel practices and policies to ensure compliance with applicable laws, regulations and organizational standards.

Diversity, Equity & Inclusion

- Establishes the Sewer District's strategic priorities for diversity, equity and inclusion. Ensures implementation of DEI strategic plans and monitors progress by interpreting data.

- Partners with senior leaders to promote understanding of diversity issues and initiatives.

- Monitors the effectiveness of internal diversity and inclusion programs including training, employee resource groups (ERGs), and talent management practices.

- Oversees the development and execution of wide-ranging community relations and outreach efforts.

MINIMUM JOB REQUIREMENTS

EDUCATION

- Candidate must possess a bachelor's degree, preferably in Political Science, Public Relations, Communications, Business, Human Resources or a closely related field.

- Master's degree preferred.

EXPERIENCE

- Candidate must possess ten (10) years of experience in HR, public relations or a closely related field.

- Candidate must possess five (5) years of experience in supervising, managing, and/or leading a diverse team.

- Experience where DEI activities were a significant part of professional activities is strongly preferred.

OTHER REQUIREMENTS

LICENSURE AND CERTIFICATIONS

- Candidate must possess a valid driver's license with a driving record in accordance with the Sewer District's acceptable guidelines.

KNOWLEDGE, SKILLS AND ABILITIES

- Candidate must possess effective written and verbal communication, organizational skills and decision-making abilities.

- Candidate must possess effective planning, listening and prioritization skills.

- Candidate must be able to effectively build and maintain positive relationships through interpersonal sensitivity, building effective teams, diversity and inclusion awareness and conflict management.

- Candidate must possess negotiation, conflict resolution and problem-solving skills to address issues and opportunities for improvement.

- Candidate must have the ability to empower and develop others through motivating, delegating and appraising people and their performance.

- Candidate must demonstrate a strong commitment to continuous learning by proactively acquiring new knowledge, adapting to change and applying insights to improve performance and support team growth.

- Candidate must establish priorities and optimize performance through problem solving, setting goals and standards, decision making and managing and measuring work.

- Candidate must demonstrate a history of fostering an inclusive culture where all employees feel valued, respected and able to contribute fully. This includes modeling inclusive behaviors, promoting unbiased recruitment and retention practices, developing diverse talent, championing equitable policies and practices and fostering a safe and respectful work environment.

- Candidate must manage the vision and purpose of the organization through high impact communications and demonstrating managerial courage.

- Candidate must demonstrate the ability to make decisions and think strategically.

PHYSICAL AND MENTAL REQUIREMENTS

During the course of performing the essential functions of this position, the employee must be able to analyze, communicate, comprehend, coordinate, make decisions, possess general intelligence, interact, interpret, negotiate, possess numerical intelligence, organize, problem solve, have resilience and perform tasks. Physical work will need to be performed, such as driving, sitting, standing, talking, typing and walking. Repetitive movements will need to be performed such as simple grasping with one or both hands. Ability to push, pull and lift from floor to waist, up to 20 lbs. on an occasional, frequent, continuous basis may be necessary. Position will require visual demands of accommodation, color vision, depth perception, far acuity and near acuity. Ability to withstand faint to moderate noise exposure for fifteen minutes or longer on an infrequent basis is required.

Pay Range: USD, Commensurate with Experience

$180,929 - $235,206

Our Equal Employment Opportunity Statement
Our Accessibility Statement

Our Employee Benefits & Wellness Programs
We offer a comprehensive employee benefits package including Health Insurance Coverage, Various Retirement Planning Options (Ohio Public Employee Retirement System and Deferred Compensation Plans), Flexible Spending Accounts, Employee Assistance Program, Free Parking at our facilities, Corporate Discounts, and more! We also have an active Health & Wellness Program that promotes a life/work balance.

NEORSD supports the use of hybrid work as a way to help attract and retain talented individuals in public service, increase worker productivity and better prepares the agency to operate during emergencies. This position may be authorized for hybrid work. hybrid eligibility will be discussed during the interview process.

DISCLAIMER: The information outlined in this job description indicates the general nature and type of work performed by employees within this classification. It is not intended to provide a comprehensive inventory of all duties, responsibilities or competencies required of employees within this classification

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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Administrative Assistant II

44101 Cleveland, Ohio Cleveland Clinic

Posted today

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Job Description

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
Administrative Assistants are an essential part of Cleveland Clinic's smooth operation, allowing caregivers to focus on patient care and improving coordination between the nursing team, administrative teams and providers This is an excellent opportunity to collaborate with physicians and nurses in our head and neck surgery department while expanding your knowledge and contributing to the delivery of exceptional patient care, work with management to develop an Individual Development Plan (ICP) and receive coaching to assist you in reaching your goals.
**A caregiver in this position works days from 8:00 a.m. -- 5:00 p.m.**
A caregiver who excels in this role will:
+ Manage and prioritize multiple assignments simultaneously and effectively such as acting as a liaison between internal and external customers by greeting customers, answering, and triage phone calls.
+ Administer calendar and schedule management.
+ Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.
+ Provide coverage of other areas such as front end, point of service and registration.
+ Coordinate management functions and assist in special projects.
Minimum qualifications for the ideal future caregiver include:
+ High school diploma or GED.
+ Three years of office experience.
+ Experience using Microsoft Office Suite products (Outlook, Word, Excel, and Power Point).
+ Completion of on-line Skills Assessment for demonstrated proficiency level.
+ Demonstrate exceptional clerical, communication, and organizational skills.
Preferred qualifications for the ideal future caregiver include:
+ Associate's degree.
+ Typing proficiency of 35 wpm with accuracy
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: Requirements:**
+ A high degree of dexterity to produce materials on a PC/word processor, normal or corrected vision and ability to tolerate extensive sitting and frequent walking to other parts of the campus.
+ Lifting or carrying of up to 25 pounds.
**Personal Protective Equipment:**
+ Follows standard precautions using personal protective.
**Pay Range**
Minimum hourly: $16.47
Maximum hourly: $23.61
The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
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Clinic Administrative Assistant

44101 Cleveland, Ohio Fresenius Medical Care Holdings, Inc.

Posted 4 days ago

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Job Description

Permanent
PURPOSE AND SCOPE:

Performing general office duties incorporating a variety of basic and routine clerical and secretarial duties in a clinical environment.

Be the "face" of one of our outpatient or hospital facilities-and use your administrative skills to impact the lives of our patients and their families. As a secretary/receptionist at Fresenius Kidney Care, you will be an integral part of a cross-functional team, providing administrative support to maintain clinic operations and provide the best customer care for patients living with kidney disease.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

   Under general supervision, follows established company policies and procedures and applies acquired job skills to:

 Patient Engagement and Front Desk - Responsibilities may include the following based on location and business need:

  • Answering telephone & routing calls to the appropriate person
  • Professionally greet all patients and guests.
  • Maintain a professional environment at all times. Monitors the reception and waiting areas.
  • Distributing incoming mail.
  • Obtain necessary signatures to ensure the efficient processing of admissions data in accordance with FMCNA policies  and procedures.
  • Ensure all aspects of patient confidentiality are maintained at all times

 Scheduling and Registration - Responsibilities may include the following based on location and business need:

  • Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc.
    • Prepares medical records for facsimile or mail related to travel, transplant, disability and others.
    • Organizes travel for patients by contacting and providing requested medical records.
    • Coordinates with transient patient paperwork.
    • Coordinates transfer placements and confirmations along with Clinical Manager.
    • Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning.
    • Assist with medical appointment referrals and scheduling.
    • Assist with transportation coordination and referrals.
  • Ensures data entry has been completed for Crown Web. Related to ESRD 2728. ESRD 2746 and PART.
  • Monthly insurance card scanning

Administrative and Additional Responsibilities - Responsibilities may include the following based on location and business need:

  • Setting up and maintaining filing systems and basic databases as applicable.
  • Completing forms and reports as required by the various company offices and outside vendors and agencies.
  • Preparing purchase orders using the appropriate software application.
  • Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed.
  • Maintaining inventory of the necessary office supplies
  • Assists in auditing records for ongoing compliance with medical records standards (H&Ps, monthly physician progress notes, care plans, etc).
  • Assists in the collection of Patient Demographic Information and Continuous Quality Improvement Data.
  • Assemble, file and maintain patient medical records
  • Print patient schedule and pull patient charts daily.
  • Arrange for package pickup and delivery.
  • Assists with month-end reporting requirements.
  • Participate in collaboration sessions such as center/team huddles and staff meetings.
  • Attend education and training sessions as appropriate and apply key learnings.

SKILLS:

  • Knowledge of office procedures required.
  • Proficient in Microsoft office applications
  • Ability to adapt to supporting software applications.
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Strong organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude

PHYSICAL DEMANDS AND WORKING CONDITIONS :

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Day to day work includes desk and personal computer work and possible interaction with patients, facility staff and physicians. The position may require travel between assigned facilities and various locations within the community. The work environment may be characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials

SUPERVISION:

  • None

  EDUCATION :

  • High School Diploma or GED required

EXPERIENCE AND REQUIRED SKILLS :

  • Minimum 6 months relevant experience without a degree.
  • 1-2 years related experience preferred.
  • Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred. Good verbal communication skills.
  • Pleasant telephone manner.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

EOE, disability/veterans

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  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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