185 Administrative Support jobs in West Columbia
PART-TIME Administrative Support, TRIO Student Support Services
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Be part of something big. Davidson-Davie Community College is an award-winning institution that is committed to student learning and success, as well as the economic growth of the communities we serve. Our goal is to identify individuals who will assist in our mission, so that everyone has the opportunity to succeed at Davidson-Davie Community College. Our benefits and other resources make it possible to excel both professionally and personally. We are a dynamic community that supports and celebrates the success of our students, faculty and staff. The future is here! What you'll do on a typical day The Administrative Support, TRIO Student Support Services (SSS) is a grant-funded position responsible for providing general office support and assistance for the Student Support Services Office. The position serves as program receptionist, office technology/equipment specialist, and program records manager. Some evening and weekend hours are required for this position as well as occasional travel. The position reports to the Director, TRIO Student Support Services and has the following responsibilities: Essential Job Functions: Performs general office duties, including answering phones, greeting visitors, scheduling appointments, preparing materials, maintaining supplies, filing and processing incoming and outgoing correspondence. Maintain daily office functions, operations and services. Prepare, review, and/or process forms, reports, and documents Develop and maintain filing systems for both the program and office. Create and print materials for the Student Support Services program and assist in organizing activities, meetings and workshops. Assists the Director with compiling and submitting federal reports and communications with the Department of Education. Maintain and update student information using the technology required by the Department of Education for federal compliance. Maintain data for program annual report and other program information Use technology, software, and equipment to view, enter, modify, or copy data and advance the operations of the office Maintain and reconcile financial records for program participants and assists with the tracking of program expenditures. Assist with special projects, including scheduling and contacting students for program activities, events and conferences Provide high-level customer service to students and the campus community in a professional, helpful and courteous manner Provide policy or procedural information to program participants Participate in TRIO sponsored events and conferences, as appropriate and stay abreast of TRIO updates, research, information /actions or related topics Participate in the Student Support Services Program as a team member Coordinate travel and purchase order requests for program staff Maintains sensitivity, understanding, and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds Support the mission, vision, and values of the Davidson-Davie Community College Performs other duties as assigned which support the purpose and initiatives of the Student Support Services program and the College. Your attributes Minimum Qualifications Required: Required: Associates Degree with a minimum of one (1) year of experience as an administrative assistant or related experience Minimum one year of recent experience in database management Demonstrated experience using Microsoft Word, Excel, Access, PowerPoint, and graphics Preferred Qualifications: Familiarity with and appreciation for the mission of a comprehensive community college. Experience working with federal grants Professional or personal experiences in overcoming barriers similar to those confronting participants Competencies: Information/Records Administration - Ability to compile, assimilate and organize both printed and electronic information. Ability to apply knowledge of data collection, storage, organization, manipulation and/or analysis of data Office Technology - Ability to utilize office equipment and other relevant technology (software and systems) to meet organizational needs Problem Solving - Ability to identify and understand issues, problems and opportunities, use effective approaches or choosing a course of action or developing appropriate solutions Work Coordination - Ability to facilitate the flow of work, facilitate or direct the office support activities and coordinate work with staff; ability to maintain internal and external contacts for work coordination Budgeting - Plans and monitors the use of expenditures to meet organizational objectives and compliance Program Knowledge - Understanding of services, policies and procedures; ability to demonstrate and apply this knowledge in performance of office support tasks; ability to explain and interpret information to appropriate audience Work environment ADA requirements for this position include critical thinking skills with the ability to process information and exercise good judgment; ease of mobility within the work environment and other areas of campus and College locations; travel between campus locations may be required; and effective use of all forms of communication including use of computers. A climate controlled, contact center environment - filled with amazing people, incredible students and career opportunities. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
Customer Service Supervisor
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SHIFT HOURS: 8-4:30
Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs).
- Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs).
- Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis.
- Responsible for setting priorities and coordinating activities that align with set objectives and goals.
- The SIS is responsible for daily supervision of agents, QA on all access channels, and performance feedback and coaching.
- Responsibilities:
- Monitor agent interactions and provide performance feedback and coaching.
- Work with Quality Coordinator on quality assurance plans, outcomes, performance results, and coaching.
- Performing QA on all access channels (interpreting quality standards, calibrating with other Supervisors and the Government).
- Track, analyze, and report performance results to agents and CC management.
- Provide real time support in the CC, assisting agents with questions, problems, resource retrieval, and escalated inquiries.
- Train agents on CC operations or other areas as directed by the CCM.
Minimum Qualifications:
- Candidates must have an Associates degree or additional experience in lieu of degree
- Two or more years experience serving as an agent at the respective skill level, or one or more years of experience supervising agents at the respective skill level.
- Excellent oral, written and interpersonal communications skills.
- Strong organizational skills.
- Experience in quality monitoring, evaluation, and performance management and coaching.
- Experience in monitoring contact center activities (volume, staffing, CSAT data, and KPIs).
- Must be positive and self-motivated with the ability to change priorities on demand.
Customer Service Associate
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As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and responsibilities include:
Provides customer engagement in positive and approachable manner.
Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
Independently stocks shelves and recovers merchandise in the store.
Accurately handles customer funds and processes transactions using the POS system.
Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position requirements include:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical requirements include:
Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and competencies include:
Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working conditions include:
Retail store environment where extended periods of standing are required.
Retail store stockroom environment subject to fluctuations in temperature.
Frequent lifting and maneuvering of merchandise and displays.
Exposure to dust and extreme temperatures while unloading trailers.
Scheduled work hours may vary, to include evenings and weekends.
Occasional use of ladders required.
Equal Opportunity Employer
Customer Service Associate
Posted today
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Roses - JobID: ec6cfc12-a5cb-43a5-a9ff-0360f5f49ba1 (Retail Associate / Team Member) As a Customer Service Associate at Roses, you'll: Provide customer engagement in positive and approachable manner; Assist in maintaining a clean, well-stocked store for customers during their shopping experience; Help in the unloading of merchandise from delivery trucks, organize merchandise, and transport merchandise from stockroom to sales floor; Independently stock shelves and recover merchandise in the store; Accurately handle customer funds and process transactions using the POS system.Hiring Immediately >>
Customer Service Technician
Posted 3 days ago
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Job Req ID: 11942
Join our amazing team and contribute as a:
Customer Service Technician
ABOUT THE ROLE
Performs various tasks associated with the bagging, palletizing, batching, mixing, sampling, testing, loading rail, and the operation of feeding, weighing, bulk loading/transporting cement products, and providing customer service.
WHAT YOU'LL ACCOMPLISH
- Operates and monitors bagging and palletizing stations, loads outgoing trucks, load and unload rail cars, unloads incoming raw materials, and prepares/tests product and raw material samples.
- Operates forklift, small loader, rail car mover, sweeper, and other light industrial equipment.
- Verifies accuracy of paperwork for incoming/outgoing shipments.
- Records accurate information and statistics associated with all work performed. Makes operational changes based on analysis of data collected.
- Interprets and understands readings on equipment instrumentation panels.
- Participates in formal and on-the job training programs to acquire/broaden both technical and non-technical job skills; participates in cross training activities.
- Interacts with members of Process Areas on a regular basis to gather or communicate information, solve problems, etc.
- Follows all safety procedures, checks for safety hazards, takes corrective action to eliminate safety hazards. Adheres to plant environmental policies and maintains a clean and orderly work area.
- Ensures product quality and quantity within assigned area.
- Inspects equipment assigned to him/her each shift in accordance with plant policy.
- Assists with preventative maintenance and repairs on equipment.
- Applies skills and performs work in other positions as assigned.
- Works rotating shift schedule as assigned, and available to be 'on call' to handle off shift production/customer demands or equipment repairs.
- This position interacts with all plant employees.
- Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
Required Education: High School diploma/GED
Required Work Experience: 1-2 years
Travel Requirements: Less than 10%
Required Computer and Software Skills : Basic computer skills
Additional Requirements:
- 1-2 years of basic industrial, mechanical, or shipping experience is required, 2-4 years experience is preferred.
- Ability to lift up to 94 pound bags of material to manage inventory is required.
- Must possess a valid driver's license.
- Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
- Competitive salary
- Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
- Medical, Dental, Disability and Life Insurance
- Holistic Health & Well-being programs
- Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
- Vision and other Voluntary benefits and discounts
- Paid time off & paid holidays
- Paid Parental Leave (maternity & paternity)
- Educational Assistance Program
- Dress for your day
BUILDING INCLUSIVE WORKSPACES
At Amrize, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you'll have the chance to build your ambition!
Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email recruiting-accommodations@ . This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process.
While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.
Customer Service Advocate
Posted today
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Job Description
BUSINESS CASUAL DRESS IS REQUIRED - NO EXCEPTIONS!
ONSITE ONLY
Training Hours - Monday-Friday 8:00am-4:30pm
Training will be 4-6 weeks
After training - hours will be between 9:30am-6pm
Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. -60% Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. Handles situations which may require adaptation of response or extensive research. Accurately documents inquiries. -15% Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. Responds to, researches and/or assists with priority inquiries and special projects as required by management. -10% Provides feedback to management regarding customer problems, questions and needs. Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management. Follows through on complaints until resolved or reports to management as needed. -10% Maintains basic knowledge of quality work instructions and company policies. Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. Maintains all departmental productivity, quality, and timeliness standards. -5% Assist with the training of new employees and cross training of coworkers.
Additional Skills & Qualifications
Required Education: High School Diploma or equivalent Required Work Experience: 1 year of claims processing or customer service experience OR Bachelor's Degree in lieu of work experience. Preferred Education: Associate Degree Preferred Work Experience: 3 years-of customer service or call center experience.
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $16.00 - $16.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Columbia,SC.
Application Deadline
This position is anticipated to close on Oct 22, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Service Advocate
Posted 1 day ago
Job Viewed
Job Description
BUSINESS CASUAL DRESS IS REQUIRED - NO EXCEPTIONS!
ONSITE ONLY
Training Hours - Monday-Friday 8:00am-4:30pm
Training will be 4-6 weeks
After training - hours will be between 9:30am-6pm
Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. -60% Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. Handles situations which may require adaptation of response or extensive research. Accurately documents inquiries. -15% Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. Responds to, researches and/or assists with priority inquiries and special projects as required by management. -10% Provides feedback to management regarding customer problems, questions and needs. Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management. Follows through on complaints until resolved or reports to management as needed. -10% Maintains basic knowledge of quality work instructions and company policies. Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. Maintains all departmental productivity, quality, and timeliness standards. -5% Assist with the training of new employees and cross training of coworkers.
Additional Skills & Qualifications
Required Education: High School Diploma or equivalent Required Work Experience: 1 year of claims processing or customer service experience OR Bachelor's Degree in lieu of work experience. Preferred Education: Associate Degree Preferred Work Experience: 3 years-of customer service or call center experience.
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $16.00 - $16.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Columbia,SC.
Application Deadline
This position is anticipated to close on Oct 21, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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