Senior Administrative Manager - Operations Support

97201 Portland, Oregon $85000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client, a fast-paced and innovative startup in the e-commerce logistics sector, is seeking a highly organized and proactive Senior Administrative Manager to lead their operations support functions. This fully remote role is essential for ensuring the smooth and efficient day-to-day running of various administrative processes that underpin our core operations. You will be responsible for streamlining workflows, managing a distributed administrative team, and implementing best practices to enhance productivity and support.

Responsibilities:
  • Oversee and manage the daily operations of the administrative support team, ensuring high levels of efficiency, accuracy, and professionalism.
  • Develop, implement, and refine administrative policies and procedures to optimize operational workflows and support company growth.
  • Manage a wide range of administrative tasks, including but not limited to scheduling complex meetings, coordinating travel arrangements, managing office supplies (for remote staff), and handling correspondence.
  • Serve as a primary point of contact for internal and external inquiries, resolving issues promptly and effectively.
  • Implement and manage systems for record-keeping, document management, and information retrieval.
  • Support HR functions related to onboarding and offboarding administrative staff, and ensuring compliance with remote work policies.
  • Coordinate with IT and facilities (as applicable for remote setup) to ensure seamless technological support for the team.
  • Assist in budget management and expense tracking for administrative functions.
  • Lead projects to improve administrative processes and implement new technologies or tools to enhance efficiency.
  • Train and mentor administrative staff, fostering a culture of continuous improvement and excellent service.
  • Prepare reports and presentations on administrative performance and operational metrics.

Qualifications:
  • Bachelor's degree in Business Administration, Management, or a related field; relevant certifications are a plus.
  • 5+ years of experience in an administrative management or operations support role, preferably within a startup or fast-growing company.
  • Proven experience managing a remote team and implementing effective remote work strategies.
  • Exceptional organizational and time-management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Proficiency in G Suite (Gmail, Calendar, Docs, Sheets, Drive) and/or Microsoft Office Suite.
  • Experience with project management tools (e.g., Asana, Trello) and HRIS systems is beneficial.
  • Strong problem-solving and decision-making abilities.
  • Excellent communication, interpersonal, and customer service skills.
  • Ability to work independently, take initiative, and maintain confidentiality.
  • Experience in process improvement and workflow optimization.
  • Familiarity with e-commerce or logistics operations is an advantage.

This fully remote position offers a competitive salary, comprehensive benefits package, and the opportunity to play a key role in the operational success of a thriving company. Join our innovative and supportive team.
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Remote Senior Administrative Assistant, Executive Support

97201 Portland, Oregon $75000 Annually WhatJobs

Posted 5 days ago

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Job Description

full-time
Our client is seeking a highly organized and proactive Senior Administrative Assistant to provide comprehensive executive support. This is a fully remote position, allowing you to contribute your exceptional skills from anywhere in the US. You will be instrumental in ensuring the smooth operation of executive functions, managing complex calendars, coordinating travel arrangements, preparing reports and presentations, and acting as a primary point of contact for internal and external stakeholders. The ideal candidate possesses outstanding communication abilities, meticulous attention to detail, and a mastery of modern office technologies and remote collaboration tools. A strong sense of discretion and professionalism is paramount, as you will be privy to confidential information.

Key Responsibilities:
  • Manage complex and dynamic executive calendars, scheduling meetings, appointments, and conference calls with internal and external parties across multiple time zones.
  • Coordinate all aspects of executive travel, including flight bookings, accommodation arrangements, and detailed itinerary preparation.
  • Prepare, proofread, and edit correspondence, memos, reports, presentations, and other documents with a high degree of accuracy.
  • Screen and prioritize incoming communications, including emails and phone calls, responding independently when appropriate or directing inquiries to the correct personnel.
  • Organize and maintain electronic and physical filing systems, ensuring efficient retrieval of information.
  • Assist in the preparation of agendas for meetings and prepare minutes or action items as required.
  • Conduct research and compile data for reports and special projects as assigned.
  • Manage expense reports and corporate card reconciliation for executives.
  • Liaise with other administrative staff and departments to ensure seamless workflow and support.
  • Provide general administrative support, including managing office supplies, coordinating with IT for technical support, and assisting with event planning.
  • Maintain a high level of professionalism, confidentiality, and discretion at all times.
Qualifications:
  • Associate's or Bachelor's degree in Business Administration, Communications, or a related field, or equivalent professional experience.
  • Minimum of 5 years of experience providing high-level administrative support to senior executives.
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Google Workspace.
  • Exceptional organizational and time-management skills, with the ability to multitask and prioritize effectively.
  • Excellent written and verbal communication skills, with impeccable grammar and proofreading abilities.
  • Experience with virtual meeting platforms (e.g., Zoom, Microsoft Teams) and collaborative tools.
  • Demonstrated ability to handle sensitive information with discretion and maintain confidentiality.
  • Proactive, resourceful, and able to anticipate needs and solve problems independently.
  • Adaptable and comfortable working in a remote, fast-paced environment.
This is a unique opportunity to join a forward-thinking organization and contribute significantly to executive success in a flexible, remote setting. If you are a detail-oriented, proactive professional with a passion for administrative excellence, we encourage you to apply.
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