168 Administrative jobs in District Heights

The Executive Assistant will be responsible for providing administrative and office management support services for our CFO. He/ she will be responsible for organizing the CFO’s calendar, managing all the Finance and Audit (governance) committee meetings, communicating with senior level staff and Board Members, taking minutes during finance meetings, and managing multiple projects and requests at the same time. The ideal candidate will thrive in a fast-paced environment and take pride in solving problems. He/she will be able to anticipate situations that require action, and exhibit poise and maturity in dealing with sensitive information. Specific Duties: • Manage the CFO’s calendar, and coordinate all internal and external scheduling requests. • Organize various regularly scheduled meetings including departmental, finance and audit (governance) meetings, and act as a liaison for Board Members, etc. • Partner with other administrative staff to coordinate and prepare for meetings, including drafting and distributing meeting agendas, and taking copious notes at the meetings (as requested by CFO). • Provide support to the CFO regarding written correspondence, as well as proper filing of correspondence and other documents, including the handling of all travel arrangements. • Coordinate with other departments within Vital Strategies to maintain the CFO’s action list and follow-up, as well as overseeing smooth work flow and assisting in compiling briefings and reports. • Submit all travel related requests, and prepare travel itineraries and meeting agendas, aswell as briefing materials. Reconcile travel expense reports and submit in timely fashion. • Compile data, verify and organize materials for reports, and assist in preparing reports for presentation.

We are seeking a dedicated and customer-focused Chat Agent to join our customer support team. As a Chat Agent, you will play a critical role in ensuring our customers receive prompt and efficient assistance through online chat and messaging platforms. Your primary goal will be to provide excellent customer service and resolve customer inquiries and issues in real-time.

• Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.
• Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.
• Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.
• Maintain a high level of professionalism and customer service etiquette in all interactions.
• Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.
• Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals.
• Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.
• Collaborate with team members and other departments to ensure consistent and effective customer support.

• High school diploma or equivalent; college degree preferred.
• Excellent written communication skills with a strong command of grammar and spelling.
• Previous customer service or chat support experience is a plus but not required.
• Strong problem-solving skills and the ability to think quickly and logically.
• Proficiency in using computers and familiarity with chat and messaging platforms.
• Ability to multitask effectively and handle multiple chat conversations simultaneously.
• Empathy, patience, and a customer-focused attitude.
• Willingness to work flexible hours, including evenings, weekends, and holidays if required.
• Team player with strong interpersonal skills.
• Ability to adapt to changing processes and technologies.

We are looking for a Data Entry Clerk to type information into our database from paper documents. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. You will report to a data manager or another senior data team member. Understanding of data confidentiality principles is compulsory.

The company will rely on you for having accurate and updated data that are easily accessible through a digital database.

• Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
• Type in data provided directly from customers
• Create spreadsheets with large numbers of figures without mistakes
• Verify data by comparing it to source documents
• Update existing data
• Retrieve data from the database or electronic files as requested
• Perform regular backups to ensure data preservation
• Sort and organize paperwork after entering data to ensure it is not lost
• Proven experience as data entry clerk
• Fast typing skills; Knowledge of touch typing system is strongly preferred
• Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
• Working knowledge of office equipment and computer hardware and peripheral devices
• Basic understanding of databases
• Good command of English both oral and written and customer service skills
• Great attention to detail

• High school degree or equivalent