8 Administrators jobs in Hendersonville
IT Project Manager- CGS Administrators, LLC
Posted 1 day ago
Job Viewed
Job Description
Join the Team Powering Medicare Innovation - Project Manager Wanted in Nashville, TN!
Are you a dynamic leader with a passion for healthcare and technology? Do you thrive in fast-paced environments where your project management skills make a real impact? If so, CGS Administrators, LLC (CGS) wants YOU on our team!
As part of BCBSSC™'s Celerian Group of companies, CGS plays a vital role in supporting the health and well-being of over 8.7 million Medicare beneficiaries and 103,000 healthcare professionals across 38 states. We provide essential services to Medicare beneficiaries, healthcare providers, and medical equipment suppliers-and we're growing!
We're seeking a full-time, onsite Project Manager with strong IT experience in Medicare and a proven track record of leading complex projects to success. This role is based at our vibrant Nashville office: 26 Century Blvd., Ste. ST610, Nashville, TN 37214-3685.
Why Join CGS?
• Be part of a mission-driven organization with national impact
• Work alongside passionate professionals in a collaborative environment
• Enjoy the stability of a respected healthcare leader with room to grow
Ready to lead the future of Medicare services? Apply now and bring your expertise to a team that's making a difference every day.
Come join CGS Administrators-where your leadership powers better healthcare!
Description
What you'll do:
Responsible for overall coordination, status reporting, and stability of project-oriented work efforts. Responsible for less efforts simultaneously and work efforts consisting of smaller size, low complexity and minimum system and customer impacts. Adheres to project management processes and methodologies to ensure projects are delivered on time, within budgeted hours, adheres to high quality standards, and meets ISSM expectations. Monitors project plans, assignments and work efforts daily. Ensure resource needs are assigned appropriately and escalate functional, quality, timeline issues. Tracks key project milestones and adjusts project plans to meet the needs of work effort. Responsible for leading the project from inception to final business acceptance and implementation.
- Develops and monitors project plans, risk management plans, and project documentation from scope to post implementation. Ensures project documentation and deliverables are complete, on budget, within scope, and in accordance with standards.
- Identifies items that impact the scope, budget, risk, and resources of the work effort. Monitors resource requirements based on project specifications. Ensures resources are assigned to meet project objectives while managing project hours budgeted.
- Responsible for the development, execution, and maintenance of project communications. Facilitates effective communications between all parties involved in the project and/or work efforts. This will include meetings, correspondence, status reports and other documentation.
- Identifies the impact of issues arising from the work efforts and/or resource requirements. Manages the project issues throughout the project life cycle. Communicates the implications of changes to the project scope with appropriate parties.
- Responsible for ensuring all work efforts have appropriate documentation for audit purposes utilizing project methodology standards in accordance with the ISSM.
Required Education:
- Bachelor's in a job-related field
- Associates degree plus an extra 2 years job-related experience for a total of 5 years of required work experience (see "required work experience")
- 7 total years required work experience.
- 3 years IT experience in a leadership capacity on one or more project teams. Completion of the BCBSSC Training Program for Project Management may substitute for one year of work experience.
- Strong communications (verbal and written) skills with assertive yet customer-focused style.
- Demonstrated leadership skills in a team or project environment.
- Demonstrated problem solving and conflict management/resolution skills.
- Strong analytical and organizational skills with attention to detail.
- Understanding of project management principles and methodologies, information systems, business processes, and the key drivers and measures of success for the business unit and the organization.
- Demonstrated competency in management of resources to meet goals and multiple projects.
- Basic ability to lead one or more multidiscipline, high-performance work teams throughout project life cycle.
- Ability to negotiate terms and scope of work documents.
- Ability to prepare and present formal presentations.
- Ability to manage all phases of work effort from inception to completion.
- Demonstrated competency in strategic thinking.
- Advanced knowledge of Microsoft Office and project management tools.
- Experience with agile and waterfall methodologies.
- CMMI-DEV (Capability Maturity Model Integration) and EVM (Earned Value Management) experience.
- IT Project Management Healthcare (Medicare/Medicaid) experience.
- Active PMP Certification
- Proficiency in Microsoft Project and schedule management.
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
Our comprehensive benefits package includes:
- Subsidized health plans, dental and vision coverage
- 401K retirement savings plan with company match
- Life Insurance
- Paid Time Off (PTO)
- Nine paid holidays
- On-site cafeterias and fitness centers in major locations
- Wellness program and healthy lifestyle premium discount
- Tuition assistance
- Service recognition
- Employee Assistance
- Discounts to movies, theaters, zoos, theme parks and more
What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment, please email or call , ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.
Some states have required notifications. Here's more information.
IT Project Manager- CGS Administrators, LLC
Posted 4 days ago
Job Viewed
Job Description
Are you a dynamic leader with a passion for healthcare and technology? Do you thrive in fast-paced environments where your project management skills make a real impact? If so, CGS Administrators, LLC (CGS) wants YOU on our team!
As part of BCBSSC's Celerian Group of companies, CGS plays a vital role in supporting the health and well-being of over 8.7 million Medicare beneficiaries and 103,000 healthcare professionals across 38 states. We provide essential services to Medicare beneficiaries, healthcare providers, and medical equipment suppliers-and we're growing!
We're seeking a full-time, onsite Project Manager with strong IT experience in Medicare and a proven track record of leading complex projects to success. This role is based at our vibrant Nashville office: 26 Century Blvd., Ste. ST610, Nashville, TN 37214-3685.
Why Join CGS?
*Be part of a mission-driven organization with national impact
*Work alongside passionate professionals in a collaborative environment
*Enjoy the stability of a respected healthcare leader with room to grow
Ready to lead the future of Medicare services? Apply now and bring your expertise to a team that's making a difference every day.
Come join CGS Administrators-where your leadership powers better healthcare!Description
What you'll do:
Responsible for overall coordination, status reporting, and stability of project-oriented work efforts. Responsible for less efforts simultaneously and work efforts consisting of smaller size, low complexity and minimum system and customer impacts. Adheres to project management processes and methodologies to ensure projects are delivered on time, within budgeted hours, adheres to high quality standards, and meets ISSM expectations. Monitors project plans, assignments and work efforts daily. Ensure resource needs are assigned appropriately and escalate functional, quality, timeline issues. Tracks key project milestones and adjusts project plans to meet the needs of work effort. Responsible for leading the project from inception to final business acceptance and implementation.
Develops and monitors project plans, risk management plans, and project documentation from scope to post implementation. Ensures project documentation and deliverables are complete, on budget, within scope, and in accordance with standards.
Identifies items that impact the scope, budget, risk, and resources of the work effort. Monitors resource requirements based on project specifications. Ensures resources are assigned to meet project objectives while managing project hours budgeted.
Responsible for the development, execution, and maintenance of project communications. Facilitates effective communications between all parties involved in the project and/or work efforts. This will include meetings, correspondence, status reports and other documentation.
Identifies the impact of issues arising from the work efforts and/or resource requirements. Manages the project issues throughout the project life cycle. Communicates the implications of changes to the project scope with appropriate parties.
Responsible for ensuring all work efforts have appropriate documentation for audit purposes utilizing project methodology standards in accordance with the ISSM.
To Qualify for This Position, You'll Need:
Required Education:
Bachelor's in a job-related field
Degree Equivalency:
Associates degree plus an extra 2 years job-related experience for a total of 5 years of required work experience (see "required work experience")
OR
7 total years required work experience.
Required Work Experience:
3 years IT experience in a leadership capacity on one or more project teams. Completion of the BCBSSC Training Program for Project Management may substitute for one year of work experience.
Required Skills and Abilities:
Strong communications (verbal and written) skills with assertive yet customer-focused style.
Demonstrated leadership skills in a team or project environment.
Demonstrated problem solving and conflict management/resolution skills.
Strong analytical and organizational skills with attention to detail.
Understanding of project management principles and methodologies, information systems, business processes, and the key drivers and measures of success for the business unit and the organization.
Demonstrated competency in management of resources to meet goals and multiple projects.
Basic ability to lead one or more multidiscipline, high-performance work teams throughout project life cycle.
Ability to negotiate terms and scope of work documents.
Ability to prepare and present formal presentations.
Ability to manage all phases of work effort from inception to completion.
Demonstrated competency in strategic thinking.
Required Software and Tools:
Advanced knowledge of Microsoft Office and project management tools.
We Prefer That You Have:
Experience with agile and waterfall methodologies.
CMMI-DEV (Capability Maturity Model Integration) and EVM (Earned Value Management) experience.
IT Project Management Healthcare (Medicare/Medicaid) experience.
Active PMP Certification
Proficiency in Microsoft Project and schedule management.
What We Can Do for You:
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
Our comprehensive benefits package includes:
Subsidized health plans, dental and vision coverage
401K retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
Nine paid holidays
On-site cafeterias and fitness centers in major locations
Wellness program and healthy lifestyle premium discount
Tuition assistance
Service recognition
Employee Assistance
Discounts to movies, theaters, zoos, theme parks and more
What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications.This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilitiesand protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment, please email call , ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's moreinformation.
Some states have required notifications. Here's more information.
IT Project Manager- CGS Administrators, LLC
Posted today
Job Viewed
Job Description
Join the team powering Medicare innovation! Are you a dynamic leader with a passion for healthcare and technology? Do you thrive in fast-paced environments where your project management skills make a real impact? If so, CGS Administrators, LLC (CGS) wants YOU on our team! As part of BCBSSC's Celerian Group of companies, CGS plays a vital role in supporting the health and well-being of over 8.7 million Medicare beneficiaries and 103,000 healthcare professionals across 38 states. We provide essential services to Medicare beneficiaries, healthcare providers, and medical equipment suppliersand we're growing! We're seeking a full-time, onsite Project Manager with strong IT experience in Medicare and a proven track record of leading complex projects to success. This role is based at our vibrant Nashville office: 26 Century Blvd., Ste. ST610, Nashville, TN 37214-3685.
Why Join CGS?
- Be part of a mission-driven organization with national impact
- Work alongside passionate professionals in a collaborative environment
- Enjoy the stability of a respected healthcare leader with room to grow
Ready to lead the future of Medicare services? Apply now and bring your expertise to a team that's making a difference every day. Come join CGS Administratorswhere your leadership powers better healthcare!
What You'll Do:Responsible for overall coordination, status reporting, and stability of project-oriented work efforts. Responsible for less efforts simultaneously and work efforts consisting of smaller size, low complexity and minimum system and customer impacts. Adheres to project management processes and methodologies to ensure projects are delivered on time, within budgeted hours, adheres to high quality standards, and meets ISSM expectations. Monitors project plans, assignments and work efforts daily. Ensure resource needs are assigned appropriately and escalate functional, quality, timeline issues. Tracks key project milestones and adjusts project plans to meet the needs of work effort. Responsible for leading the project from inception to final business acceptance and implementation.
- Develops and monitors project plans, risk management plans, and project documentation from scope to post implementation. Ensures project documentation and deliverables are complete, on budget, within scope, and in accordance with standards.
- Identifies items that impact the scope, budget, risk, and resources of the work effort. Monitors resource requirements based on project specifications. Ensures resources are assigned to meet project objectives while managing project hours budgeted.
- Responsible for the development, execution, and maintenance of project communications. Facilitates effective communications between all parties involved in the project and/or work efforts. This will include meetings, correspondence, status reports and other documentation.
- Identifies the impact of issues arising from the work efforts and/or resource requirements. Manages the project issues throughout the project life cycle. Communicates the implications of changes to the project scope with appropriate parties.
- Responsible for ensuring all work efforts have appropriate documentation for audit purposes utilizing project methodology standards in accordance with the ISSM.
Required Education:
- Bachelor's in a job-related field
Degree Equivalency:
- Associates degree plus an extra 2 years job-related experience for a total of 5 years of required work experience (see "required work experience")
OR
- 7 total years required work experience.
Required Work Experience:
- 3 years IT experience in a leadership capacity on one or more project teams. Completion of the BCBSSC Training Program for Project Management may substitute for one year of work experience.
Required Skills and Abilities:
- Strong communications (verbal and written) skills with assertive yet customer-focused style.
- Demonstrated leadership skills in a team or project environment.
- Demonstrated problem solving and conflict management/resolution skills.
- Strong analytical and organizational skills with attention to detail.
- Understanding of project management principles and methodologies, information systems, business processes, and the key drivers and measures of success for the business unit and the organization.
- Demonstrated competency in management of resources to meet goals and multiple projects.
- Basic ability to lead one or more multidiscipline, high-performance work teams throughout project life cycle.
- Ability to negotiate terms and scope of work documents.
- Ability to prepare and present formal presentations.
- Ability to manage all phases of work effort from inception to completion.
- Demonstrated competency in strategic thinking.
Required Software and Tools:
- Advanced knowledge of Microsoft Office and project management tools.
We Prefer That You Have:
- Experience with agile and waterfall methodologies.
- CMMI-DEV (Capability Maturity Model Integration) and EVM (Earned Value Management) experience.
- IT Project Management Healthcare (Medicare/Medicaid) experience.
- Active PMP Certification
- Proficiency in Microsoft Project and schedule management.
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
Our comprehensive benefits package includes:
- Subsidized health plans, dental and vision coverage
- 401K retirement savings plan with company match
- Life Insurance
- Paid Time Off (PTO)
- Nine paid holidays
- On-site cafeterias and fitness centers in major locations
- Wellness program and healthy lifestyle premium discount
- Tuition assistance
- Service recognition
- Employee Assistance
- Discounts to movies, theaters, zoos, theme parks and more
What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment, please email or call , ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.
Some states have required notifications. Here's more information.
Senior System Support Administrator-CGS Administrators, LLC (Nashville, TN)
Posted 10 days ago
Job Viewed
Job Description
Working at CGS Administrators
CGS Administrators provides a variety of services, under contracts with the Centers for Medicare and Medicaid Services (CMS) for beneficiaries, health care providers, and medical equipment suppliers in 33 states, supporting the needs of more than 20 million Medicare beneficiaries nationwide.
The CGS IT team consists of ~ 115 people. You will be a part of the Production Support team, which includes about 10 System Support Administrators. The Production Support team is responsible for numerous morning/daily checks to ensure CGS applications are operational and functioning properly.
Description
Position Purpose:
This role is focused on supporting CGS's primary application, OnBase. Provide system/production support and monitoring for applications, batch cycles, releases, projects, installations, etc. Participate in work sessions for system support and problem resolution. May provide coordination in workload transition tasks.
Location:
This is a full-time and on-site position located in Nashville, TN. We're looking for someone that can start the day at 6:00am or 7:00am Central. The usual hours are Monday - Friday with one Friday night a month. Otherwise, weekends are as needed, which is not very often.
Work Environment:
- Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
- Customer-focused, project-oriented applications support environment.
- Perform/Support installation, configuration, administration, implementation, scheduling and/or tuning/modification of applications. Provide support for moderate to complex system/production performance concerns. Collaborate with various internal groups and external vendors to ensure all specifications are met and problems are resolved as they arise.
- Assist in analysis of problems/issues. Perform corrective actions whenever possible to fix applications that end abnormally and/or notify technical support for resolution. Communicate with applications on-call persons to repair applications that ended abnormally. Consult with senior level peers on projects of greater complexity.
- Evaluate system performance in real-time as well as via reports for release related issues. Monitor and report on scheduled batch and online applications for successful/unsuccessful execution. Review all abnormal results/issues to production processing from previous cycles and verify that they have been logged/resolved. May run necessary system backups.
- Verify Production and Test environments are up and functioning properly. Perform testing responsibilities as need. Review and/or create documentation for accuracy, future problems, and company standards.
- Participate in work sessions and walkthroughs for quality and production implementations, releases, data conversion projects and/or disaster recovery exercises. Attend implementation meetings to determine impact to system availability and assignment of team resources for these implementations.
- Look for improvement opportunities in the cycles and in procedures. May create new programs to automate the release process where possible. Assist and provide recommendations in applications enhancement projects.
Required Education :
- Bachelor's in a job-related field
- Associates degree plus an extra 2 years job-related experience for a total of 6 years of required work experience (see "required work experience")
- 8 total years required work experience.
- 4 years of technical experience with systems analysis, design, and/or programming experience or other job-related IT experience.
- Comprehends data storage techniques, database philosophy, database management, and programming techniques.
- Strong understanding of the requirements for maintaining production systems and the effect of program changes.
- Understands how to use structured techniques in new program development.
- Strong understanding of development, quality assurance, and integration methodologies.
- Strong communication and interpersonal skills.
- Able to work well under pressure and as part of a team.
- Pays attention to detail.
- Strong knowledge of relevant operating systems, programming languages, and/or development/productivity tools and their usage in the company.
- Production Support Experience in Microsoft Environment.
- OnBase by Hyland Experience.
- SQL Querying Experience
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
Our comprehensive benefits package includes:
- Subsidized health plans, dental and vision coverage
- 401K retirement savings plan with company match
- Life Insurance
- Paid Time Off (PTO)
- Nine paid holidays
- On-site cafeterias and fitness centers in major locations
- Wellness program and healthy lifestyle premium discount
- Tuition assistance
- Service recognition
- Employee Assistance
- Discounts to movies, theaters, zoos, theme parks and more
What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment, please email or call , ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.
Some states have required notifications. Here's more information.
Senior System Support Administrator-CGS Administrators, LLC (Nashville, TN)
Posted 19 days ago
Job Viewed
Job Description
CGS Administrators provides a variety of services, under contracts with the Centers for Medicare and Medicaid Services (CMS) for beneficiaries, health care providers, and medical equipment suppliers in 33 states, supporting the needs of more than 20 million Medicare beneficiaries nationwide.
The CGS IT team consists of ~ 115 people. You will be a part of the Production Support team, which includes about 10 System Support Administrators. The Production Support team is responsible for numerous morning/daily checks to ensure CGS applications are operational and functioning properly.Description
Position Purpose:
This role is focused on supporting CGS's primary application, OnBase. Provide system/production support and monitoring for applications, batch cycles, releases, projects, installations, etc. Participate in work sessions for system support and problem resolution. May provide coordination in workload transition tasks.
Location:
This is a full-time and on-site position located in Nashville, TN. We're looking for someone that can start the day at 6:00am or 7:00am Central. The usual hours are Monday - Friday with one Friday night a month. Otherwise, weekends are as needed, which is not very often.
Work Environment:
Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
Customer-focused, project-oriented applications support environment.
What you'll do:
Perform/Support installation, configuration, administration, implementation, scheduling and/or tuning/modification of applications. Provide support for moderate to complex system/production performance concerns. Collaborate with various internal groups and external vendors to ensure all specifications are met and problems are resolved as they arise.
Assist in analysis of problems/issues. Perform corrective actions whenever possible to fix applications that end abnormally and/or notify technical support for resolution. Communicate with applications on-call persons to repair applications that ended abnormally. Consult with senior level peers on projects of greater complexity.
Evaluate system performance in real-time as well as via reports for release related issues. Monitor and report on scheduled batch and online applications for successful/unsuccessful execution. Review all abnormal results/issues to production processing from previous cycles and verify that they have been logged/resolved. May run necessary system backups.
Verify Production and Test environments are up and functioning properly. Perform testing responsibilities as need. Review and/or create documentation for accuracy, future problems, and company standards.
Participate in work sessions and walkthroughs for quality and production implementations, releases, data conversion projects and/or disaster recovery exercises. Attend implementation meetings to determine impact to system availability and assignment of team resources for these implementations.
Look for improvement opportunities in the cycles and in procedures. May create new programs to automate the release process where possible. Assist and provide recommendations in applications enhancement projects.
To Qualify for This Position, You'll Need:
Required Education :
Bachelor's in a job-related field
Degree Equivalency:
Associates degree plus an extra 2 years job-related experience for a total of 6 years of required work experience (see "required work experience")
OR
8 total years required work experience.
Required Work Experience:
4 years of technical experience with systems analysis, design, and/or programming experience or other job-related IT experience.
Required Skills and Abilities:
Comprehends data storage techniques, database philosophy, database management, and programming techniques.
Strong understanding of the requirements for maintaining production systems and the effect of program changes.
Understands how to use structured techniques in new program development.
Strong understanding of development, quality assurance, and integration methodologies.
Strong communication and interpersonal skills.
Able to work well under pressure and as part of a team.
Pays attention to detail.
Required Software and Other Tools:
Strong knowledge of relevant operating systems, programming languages, and/or development/productivity tools and their usage in the company.
We Prefer That You Have:
Production Support Experience in Microsoft Environment.
OnBase by Hyland Experience.
SQL Querying Experience
What We Can Do for You:
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
Our comprehensive benefits package includes:
Subsidized health plans, dental and vision coverage
401K retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
Nine paid holidays
On-site cafeterias and fitness centers in major locations
Wellness program and healthy lifestyle premium discount
Tuition assistance
Service recognition
Employee Assistance
Discounts to movies, theaters, zoos, theme parks and more
What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications.This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilitiesand protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment, please email call , ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's moreinformation.
Some states have required notifications. Here's more information.
Senior System Support Administrator-CGS Administrators, LLC (Nashville, TN)
Posted today
Job Viewed
Job Description
Summary Working at CGS Administrators CGS Administrators provides a variety of services, under contracts with the Centers for Medicare and Medicaid Services (CMS) for beneficiaries, health care providers, and medical equipment suppliers in 33 states, supporting the needs of more than 20 million Medicare beneficiaries nationwide. The CGS IT team consists of ~ 115 people. You will be a part of the Production Support team, which includes about 10 System Support Administrators. The Production Support team is responsible for numerous morning/daily checks to ensure CGS applications are operational and functioning properly. Description Position Purpose: This role is focused on supporting CGS's primary application, OnBase. Provide system/production support and monitoring for applications, batch cycles, releases, projects, installations, etc. Participate in work sessions for system support and problem resolution. May provide coordination in workload transition tasks. Location: This is a full-time and on-site position located in Nashville, TN. We're looking for someone that can start the day at 6:00am or 7:00am Central. The usual hours are Monday - Friday with one Friday night a month. Otherwise, weekends are as needed, which is not very often. Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer. Customer-focused, project-oriented applications support environment. What you'll do: Perform/Support installation, configuration, administration, implementation, scheduling and/or tuning/modification of applications. Provide support for moderate to complex system/production performance concerns. Collaborate with various internal groups and external vendors to ensure all specifications are met and problems are resolved as they arise. Assist in analysis of problems/issues. Perform corrective actions whenever possible to fix applications that end abnormally and/or notify technical support for resolution. Communicate with applications on-call persons to repair applications that ended abnormally. Consult with senior level peers on projects of greater complexity. Evaluate system performance in real-time as well as via reports for release related issues. Monitor and report on scheduled batch and online applications for successful/unsuccessful execution. Review all abnormal results/issues to production processing from previous cycles and verify that they have been logged/resolved. May run necessary system backups. Verify Production and Test environments are up and functioning properly. Perform testing responsibilities as need. Review and/or create documentation for accuracy, future problems, and company standards. Participate in work sessions and walkthroughs for quality and production implementations, releases, data conversion projects and/or disaster recovery exercises. Attend implementation meetings to determine impact to system availability and assignment of team resources for these implementations. Look for improvement opportunities in the cycles and in procedures. May create new programs to automate the release process where possible. Assist and provide recommendations in applications enhancement projects. To Qualify for This Position, You'll Need: Required Education : Bachelor's in a job-related field Degree Equivalency: Associates degree plus an extra 2 years job-related experience for a total of 6 years of required work experience (see "required work experience") OR 8 total years required wor k experience. Required Work Experience: 4 years of technical experience with systems analysis, design, and/or programming experience or other job-related IT experience. Required Skills and Abilities: Comprehends data storage techniques, database philosophy, database management, and programming techniques. Strong understanding of the requirements for maintaining production systems and the effect of program changes. Understands how to use structured techniques in new program development. Strong understanding of development, quality assurance, and integration methodologies. Strong communication and interpersonal skills. Able to work well under pressure and as part of a team. Pays attention to detail. Required Software and Other Tools: Strong knowledge of relevant operating systems, programming languages, and/or development/productivity tools and their usage in the company. We Prefer That You Have: Production Support Experience in Microsoft Environment. OnBase by Hyland Experience. SQL Querying Experience What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. Our comprehensive benefits package includes: Subsidized health plans, dental and vision coverage 401K retirement savings plan with company match Life Insurance Paid Time Off (PTO) Nine paid holidays On-site cafeterias and fitness centers in major locations Wellness program and healthy lifestyle premium discount Tuition assistance Service recognition Employee Assistance Discounts to movies, theaters, zoos, theme parks and more What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications . Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilitiesand protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email call , ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's moreinformation. Some states have required notifications. Here's more information. #J-18808-Ljbffr
Office Administration Support - Entry-Level (Part-Time or Full-Time)
Posted 11 days ago
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Job Description
About the Job Position
This entry-level remote opportunity is perfect for individuals located in Nashville, Tennessee , and includes full training. Tasks may include online data entry, product evaluation, or reviewing consumer insights, depending on your skills and preferences. With a flexible schedule and a fully remote setup, you'll contribute to meaningful projects that support both national and Southeastern U.S. market research .
About Us
Top Level Promotions is a remote-first research and consulting firm that works with major brands to collect actionable consumer feedback. From product assessments to service experience reviews, we run digital projects that help companies understand real consumer needs. We're currently growing our Nashville-based remote team and looking for individuals who are detail-focused, reliable, and comfortable working independently.
Industries We Serve Include:
- Administrative Services
- Energy & Environmental Sciences
- Airlines & Transportation
- E-commerce & Online Retail
- Apparel/Textiles
- Automotive
- Food & Beverage
- Technology & Digital Communications
- Customer Service & Support
- Data Entry & Analysis
- Education
- Media & Entertainment
- Health Care
- Manufacturing
- Marketing Research
- Outdoor Gear & Recreation
- Pet Products
- Hospitality & Food Service
- Travel & Tourism
- Toy & Game Industry
Some assignments may be specific to Nashville's industries, demographics, and consumer preferences , offering brands insight into this unique and fast-growing market.
Known as "Music City," Nashville blends creativity with commerce, boasting a vibrant arts scene, a thriving health care sector, and rapid development in business and tech. Your feedback will help companies better understand and serve one of the South's most dynamic cities.
Qualifications
- Reliable high-speed internet connection
- Laptop or desktop computer with webcam and microphone
- Quiet, dedicated workspace at home
- Effective verbal and written communication
- Dependable and self-managed work habits
- Familiarity with basic online tools and platforms
- Strong attention to detail and confidentiality
- 100% remote role - no commuting required
- Full training provided - no prior experience needed
- Choose part-time or full-time hours
- Share feedback on real-world products and services
- Potential for continued project work based on consistency
Pay ranges from $18.50 to $36.00 USD per hour , depending on the type and complexity of the assignment.
Experience
No experience is necessary - we provide all training and support to help you get started confidently.
How to Apply
If you're based in Nashville and looking for a flexible remote role, we'd love to hear from you. Please fill out the online application to get started.
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Physical Security Risk Intelligence and Case Management Platform Administrator Office of Security
Posted 14 days ago
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Job Description
Work you'll do
The physical security platform administrator is responsible for administering, configuring, and maintaining Deloitte's Ontic Systems Incident, Investigations, and Case Management software. This role ensures the system operates efficiently, meets the organization's needs, and supports the security, investigative, and other stakeholder teams in their daily operations.The role will also assist in monitoring open-source intelligence, social media, and the dark web to identify and analyze physical security threats to our professionals and our organization. The core of this role is analyzing risk data, overseeing protective intelligence, and ensuring the platform effectively supports physical security investigations.
We are seeking candidates with intelligence experience, especially in risk and protective intelligence. Applicants must know OSINT investigative techniques, corporate physical security protocols, risk management, threat assessment, and the intelligence cycle. The role requires handling confidential information, working independently in a fast-paced environment, managing multiple tasks simultaneously, and maintaining a sense of urgency. Candidates should possess strong analytical and communication skills and be proficient with web-based tools and social media platforms.
In this role, you will:
+ Oversee the day-to-day operations of the Incident, Investigations, and Case Management software platform
+ Ensure system availability, performance, and security
+ Configure and customize the software to meet organizational requirements
+ Develop and implement dashboards, workflows, forms, templates and reports within the system
+ Manage user roles, permissions, and access controls
+ Provide technical support to end-users, resolving issues and answering queries
+ Conduct training sessions for new users and ongoing training for existing users
+ Create and maintain user documentation and training materials
+ Support the security and investigative teams in managing incidents, investigations, and cases
+ Ensure accurate and timely entry of data into the system
+ Monitor and track the progress of incidents and cases, ensuring they are resolved efficiently
+ Create monthly metrics reporting to leadership and respond to ad hoc requests for information or reports
+ Stay updated with the latest features and updates from Ontic Systems
+ Identify opportunities for system enhancements and process improvements
+ Implement best practices for system usage and data management
+ Implement and follow security protocols to protect sensitive information from unauthorized access
+ Create, monitor, and assess risk and protective intelligence feeds and reports
+ Assist in monitoring open-source intelligence, social media, and the dark web to identify and analyze physical security threats. Also, assist Physical Threat and Risk Intelligence specialists with the following, as time permits:
+ Collect and analyze data to identify potential security threats and use analytical tools and techniques to detect patterns and anomalies.
+ Develop and deliver risk intelligence reports and briefings
+ Research, assess, and acquire publicly available information in response to intelligence gaps
+ Conduct persons of interest (POI) investigations to evaluate the credibility and severity of identified threats to executives and at-risk personnel
+ Conduct the overall assessment of potential physical security threats and risks to personnel, assets, and operations.
+ Work as part of a team to prepare and disseminate intelligence briefings and reports for senior management and relevant stakeholders
+ Perform other job-related duties as assigned
The successful candidate will possess:
+ Strong knowledge of the Ontic Systems Incident, Investigations, and Case Management software platform
+ Strong analytical and troubleshooting skills. Ability to diagnose and resolve technical issues efficiently.
+ Ability to solve complex problems and deal with a variety of variables while meeting quality requirements and maintaining a sense of urgency
+ Ability to work in a high-pressure environment and manage multiple tasks and projects simultaneously
+ Ability to handle confidential and sensitive information with the utmost discretion and integrity
+ Excellent verbal and written communication skills; ability to explain technical concepts to non-technical users
+ Strong organizational skills and attention to detail
+ Strong customer service orientation
+ Ability to work collaboratively with cross-functional teams
+ Strong ability to work independently and as part of a small and growing team
+ Ability to work outside regular business hours, including nights, weekends, holidays, etc.
Qualifications
Required:
+ Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
+ 5+ years of related system administration experience
+ 5+ years conducting risk/protective intelligence analysis is also desirable
+ Bachelor's degree required
+ Experience in Law Enforcement, Criminal Justice, Intelligence Studies, Emergency Management, Security Studies, Corporate Security or intelligence-related field is preferred
+ Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve
+ Must be available for on-call response 24/7 to respond to crises and/or emergencies
+ This role requires the candidate to work onsite and will ultimately work within the global Security Operations Center
+ Strong understanding of IT infrastructure, databases, and system integration
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation:
Hyperlink: qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.