81 Advocacy Groups jobs in the United States

Assistant Director for Equity & Social Justice

13126 Oswego, New York State University of New York at Oswego

Posted 19 days ago

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Job Description

Location: Oswego, NY Category: Professional Posted On: Fri May 3 2024 Job Description:

Counseling Services at the State University of New York at Oswego invites applications to fill a full time Assistant Director for Equity & Social Justice.

SUNY Oswego Counseling Services (CS) offers multi-disciplinary, comprehensive, and diverse services to students that enable them to be more successful in their academic, personal, and career pursuits. CS is IACS accredited and hosts masters-level graduate trainees and counselor education doctoral-level trainees for clinical internships from five accredited education programs.

CS' efforts focus on helping students reduce psychological symptoms, cope with life events and developmental tasks, improve interpersonal skills and relationships, and increase self-knowledge and problem-solving ability. CS promotes equity and respect for individual and cultural differences and offers consulting services to the entire University community. CS is part of the Division of Student Affairs which contributes to and facilitates critical learning and development within healthy, inclusive, and supportive communities.

The Assistant Director for Equity & Social Justice position is an integral part of the CS's administrative team and contributes to SUNY Oswego's DEI initiatives through a focus on engaging, collaborating with, and providing direct clinical services to students who have historically been underserved and underrepresented in higher education.

Learn more about the great opportunities in being a member of SUNY Oswego's Division of Student Affairs

Posting Date: May 3, 2024

Review Date: Review of applications will begin immediately and will continue until the position is filled.

Compensation: SL Level: 4; ( Salary levels, Minimum salary: $75,000, salary offer will be commensurate with experience

Benefit Information: The State University of New York provides an excellent benefit package. This is a United University Professions (UUP) position. Click here ( for more information on benefits for full-time United University Professions (UUP) professional staff.

Date of Appointment: As soon as possible

Description of Responsibilities:

  • Works with the Counseling Services (CS) leadership team to ensure that the array of services CS offers, engages and supports students from historically marginalized and underrepresented groups.

  • Liaises and collaborates with student organizations, academic departments, and administrative offices, including the Triandiflou Institute for Equity, Diversity, Inclusion, and Transformative Practice, that attend to and serve historically marginalized and underrepresented students.

  • Develops and coordinates with the CS Director psychoeducational programs that focus on promoting identity based equity in student mental health and wellness.

  • Provides direct clinical services, including intakes, psychotherapy, group counseling and crisis intervention, to a diverse undergraduate and graduate student population.

  • Provides clinical supervision and training as needed for trainees from multiple disciplines.

  • Provides consultation to faculty, administrators, families, and community providers about students of concern and campus-wide mental health issues.

  • Participates in multidisciplinary and leadership team meetings.

  • Serves in the on-call rotation

  • Performs administrative duties as assigned

  • Play a central role in building collaborations between Counseling Services and its many stakeholders, especially OSEI; in establishing departmental diversity, equity and inclusion programs; in building accountability among leadership and staff around DEI values; and in assessing student needs in an effort to provide equitable and inclusive service.

  • Facilitate the professional development programming for staff and trainees regarding ongoing cultural responsiveness, attention to context, and centering intersectionality as it pertains to service delivery, training, and internal operations in line with upholding the multicultural, ethical, and professional standards of all disciplines represented within the department.

  • Serve as the direct supervisor of staff members - specifically, those who serve in embedded role(s) and/or satellite offices whose primary charge is to support marginalized student populations, such as first-generation, low income, African American, Latino, Asian American, Native American, LGBTQ+, international, & students with varied documentation & ability statuses; as well as provide clinical supervision of unlicensed staff.

  • Engage meaningfully with leadership and campus partners at the university and division levels to advise, collaborate, and enhance campus climate - serving as the expert on the intersections of student wellness and DEI; and facilitate the creation of - and ongoing relationships with - the Student Health Advisory Council.

  • Lead the department in its endeavors to recruit, attract, and retain a diverse staff and trainee classes, in collaboration with the Director of Counseling Services; and engage in the delivery of direct psychotherapy, outreach, consultation, and emergency services to students and consultations to deans, faculty, staff and parents.

SUNY Oswego works continuously to create an inclusive environment which respects, embraces, and promotes cultural safety, belonging, civil discourse, cultural humility, and other values and goals outlined in SUNY Oswego's Strategic Diversity and Inclusion Plan ( . As such, the incumbent is expected to contribute to these efforts and possess communication and interpersonal skills necessary to engage effectively with an increasingly diverse community of students and colleagues.

Job Requirements:

Required Qualifications:

  • Master's or Doctoral degree in a mental health related field (clinical or counseling psychology, social work, mental health counseling) from an accredited program.

  • Licensed or license eligible as a mental health provider in New York State.

  • Demonstrated interest and experience with promoting social justice and working with marginalized and underrepresented populations.

  • Commitment to providing multicultural counseling

  • Ability to work collaboratively with a diverse university community of students, faculty, administrators and families.

Preferred Qualifications:

  • Experience with providing counseling and therapy in a university/college mental health setting.

  • Excellent administrative, communication, leadership, decision-making skills and the ability to work autonomously within a team atmosphere.

  • Strong written and verbal communication, organizational skills and an ability to provide outreach and training to groups of people.

  • Experience providing risk assessments and crisis intervention.

At SUNY Oswego we value the diversity found in each member of our campus community and strive to create a community where that diversity is embraced and enhanced. Recognizing the strength of diversity, our mission is to foster an environment which respects, embraces and promotes cultural competence, civil discourse and active engagement in developing an inclusive and vibrant community of scholars who act as transformational agents of change and responsible citizens of the world. For more information see SUNY Oswego's Strategic Diversity and Inclusion Plan. (

As a candidate seeking consideration you are asked to submit a separate statement specifically addressing how your commitment to diversity, equity and inclusion has been evidenced in your career experience and professional activity, and/or community service (volunteer work, etc.), and/or professional development. (Please see Application Instructions)

Additional Information:

Oswego is committed to enhancing its diversity. SUNY Oswego is an Affirmative Action/Equal Opportunity Employer and is actively engaged in recruiting, supporting, and fostering a diverse community of outstanding faculty, staff and students. We encourage applications from qualified applicants regardless of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim SUNY status, or criminal conviction. Please click here ( to see our full non-discrimination policy.

In accordance with USCIS regulations, successful applicants must be legally able to work in the United States per the Immigration Reform and Control Act of 1986.

Requests for reasonable accommodations of a disability during the application and/or interview process should be made to the Human Resources Office by calling or emailing

For Campus Safety information, please click here ( to see the Annual Security and Fire Report (Clery).

SUNY Oswego is a smoke free/tobacco/e-cigarette free campus. Click here ( for further policy details, including education and cessation resources.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at ( or via email at

Search Chair:

Lynn Braun,

Visa sponsorship not available for this position.

Background checks will be conducted for finalists.

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Associate Director, Feerick Center For Social Justice

10261 New York, New York Immigratin Advocatres Network

Posted 27 days ago

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Job Description

Position: The Associate Director works directly with the Stein Center Director and Feerick Center Executive Director on initiatives involving ethics, access to justice, pro bono, social and racial justice, and public interest practice. Responsibilities: Lead the Feerick Center’s Immigrant Justice Project Help to administer and coordinate the Centers’ programs including organizing and overseeing conferences, CLE programs, awards receptions and colloquia Help to manage the day-to-day activities and overall administrative operations of the Centers, including budgets Oversee the communications strategy and work products for the Centers, including social media. Develop and prepare written materials on the Centers and maintain the Centers’ websites, annual reports and other publications, including regular e-newsletters Oversee the Centers’ alumni affairs and play a key role in Feerick Center’s development efforts Report directly to the Executive Director of the Feerick Center for Social Justice. With regard to the Feerick Center Serve as the principal senior staff member responsible for grants management, including grant writing and grant reporting Establish, direct, and or help support other Feerick Center social justice initiatives, as necessary Spearhead community engagement efforts to ensure community- and client-centered programming in connection with the Feerick Center’s immigration and other initiatives Organize training programs with a focus on cultural humility and diversity, equity, and inclusion Develop Know-Your-Rights and outreach materials Maintain accurate and robust data collection and tracking systems and integrate program operations into Feerick Center case management systems Qualifications: A J.D. Minimum of seven (7) years of experience as a lawyer, with significant experience providing immigration services in a non-profit civil legal services setting Admitted or eligible for admission to the bar of the State of New York A commitment to race equity and anti-racism in the workplace and in the provision of civil legal services A demonstrated passion for enhancing access to justice, especially in the immigration field Extensive experience with pro bono and volunteer management Demonstrated analytical, legal writing, and advocacy skills Strong interpersonal skills and team player with ability to work in a positive, collaborative, and inclusive environment Self-motivated worker with strong initiative, ability to work independently, with superior judgment Exceptional organizational skills and ability to balance multiple projects and deadlines. Exceptional attention to detail Proficiency in Spanish essential; fluency in Spanish and English preferred Commitment to the Stein Center and Feerick Center’s missions #J-18808-Ljbffr

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Associate Director, Advocacy and Racial Justice - Center for Social Justice

20022 Washington, District Of Columbia Georgetown University

Posted 1 day ago

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Associate Director, Advocacy And Racial Justice

Georgetown University comprises two unique campuses in the nation's capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

As a part of the country's oldest Catholic and Jesuit university, the Center for Social Justice (CSJ) animates the University's Jesuit values and mission through its work in research, teaching, and service. A component of the work includes keeping with Georgetown University's mission to educate people to be reflective lifelong learners and responsible and active participants in civic life and service to others, consistent with the university's Jesuit identity and its institutional commitment to pursuing justice and the common good. The Center for Social Justice takes a curricular approach steeped in cultural humility and epistemic justice to the delivery of co-curricular programs and services.

The Associate Director, Advocacy and Racial Justice is responsible for coordinating and delivering the integration of CSJ-wide racial justice programming particularly through dialogue for student leaders across CSJ staff-run programs and student-led organizations. A bridge-builder among individuals and campus units and partners, this position works to connect faculty and staff colleagues, student-facing units, and student organizations to the University's missional initiative that uplifts racial justice. The Associate Director serves as a member of CSJ's Engaged Scholarship and Pedagogy team and contributes fully to the life, presence, and community of the Center for Social Justice and the Division of Student Affairs. Additional duties include, but are not limited to:

  • Implement CSJ-wide year-round integration of co-curricular racial justice programming for students, across CSJ staff-run programs and student-led organizations.
  • Use the pedagogy of dialogue (as distinct from training or workshops) as a force for bringing students together around conversations of race, racialization, and racial justice towards motivating social action.
  • Serve as a key educator at Georgetown University on advocacy for equity, social justice, and institutional change, in collaboration with external partners.
  • Convene an internal cross-functional team on advocacy, ensuring that advocacy work is integrated into academic, co-curricular, and community engagement efforts across the CSJ.
  • Provide dynamic support for academic initiatives that align with the University's mission and the Center's commitment to social justice education and change, teaching an asynchronous 1-credit online social action course during the fall and/or spring semesters.
  • Represent CSJ on campus in university-wide activities, such as cross-departmental committees, position searches, and student organization activities, representing CSJ off campus in diverse professional settings including conferences and meetings.

CSJ's Associate Director, Advocacy and Racial Justice, works with students, faculty, staff, relevant Centers and Institutes and diverse DMV-based partners. This position's supervisor and manager is CSJ's Director of Engaged Scholarship and Pedagogy. This position works with the entire Center for Social Justice professional team and wider Georgetown community, most notably units such as the Center for Multicultural Equity and Access and the Office of Student Equity and Inclusion in the Division of Student Affairs, as well as the Center for New Designs in Learning and Scholarship (CNDLS) and the Office of Mission and Ministry. This position supervises one Justice Graduate Intern (Master's level student) and a handful of undergraduate students.

Requirements and Qualifications:

  • Bachelor's degree, and 5-7 years of experience, each year of work experience may be substituted for each year of education required
  • Master's degree preferred; 2-4 years of professional community-based experience could be exchanged for an advanced degree
  • 5-7 years of professional experience
  • Higher education experience in social justice, racial justice, community engagement, and/or equity working with diverse constituents and populations
  • Exceptional and demonstrated group facilitation skills
  • Strong written and verbal communication skills in order to deliver weekly content sessions to students
  • Clear demonstration of applying an equity lens to day-to-day work and serving as a model and mentor for others
  • Understanding of history of the trans-Atlantic slave trade and structural racism in the United States
  • Creative vision for curricular development and willingness to try new tools to support student learning
  • Experience with student advising and teaching

Preferred Requirements and Qualifications:

  • Previous experience with or knowledge of Jesuit higher education
  • Previous experience with or knowledge of Washington, DC, particularly local community organizations
  • Previous experience with supporting campus academic initiatives

Work Mode Designation: This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Complete details about Georgetown University's mode of work designations for staff positions can be found on the Department of Human Resources website.

Pay Range: The projected salary for this position which represents the full range of anticipated compensation is: $66,783.00 - $126,720.23 Compensation is determined by a number of factors including, but not limited to, the candidate's individual qualifications, experience, education, skills, and certifications, as well as the University's business needs and external factors.

Submission Guidelines: Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance: If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at or

Need some assistance with the application process? Please call . For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement: GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits: Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.

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Community Outreach Specialist

39466 Mount Olive, Mississippi

Posted 13 days ago

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Job Description

Company Overview:

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

Job Title & Role Description:

The Community Outreach Specialist (COS) plays a critical role in establishing Upward Health’s presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Health’s offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts.

Skills Required:

  • Strong verbal communication and persuasive abilities
  • Excellent interpersonal skills with the ability to build trust and rapport quickly
  • Strong organizational and multitasking skills to manage a personal caseload efficiently
  • Self-motivated with the ability to work independently and meet outreach goals
  • Comfortable with fast-paced environments and adapting outreach methods to various situations
  • Proficient in using computer systems for documentation, communication, and managing outreach activities
  • Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings
  • Fluent in English; Spanish proficiency is a plus

Key Behaviors:

Engagement: 

  • Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health.

Resilience: 

  • Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations.

Adaptability: 

  • Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times.

Team Collaboration: 

  • Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program.

Efficiency: 

  • Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients.

Compassion: 

  • Approaches patient interactions with empathy, ensuring each patient feels heard and understood.

Cultural Competency: 

  • Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds.

Competencies:

Communication: 

  • Ability to clearly and persuasively communicate Upward Health’s services and benefits to potential patients, making complex information easy to understand.

Patient Engagement: 

  • Skilled in enrolling patients into Upward Health’s programs and ensuring they have a smooth onboarding experience.

Customer-Centric: 

  • Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services.

Problem Solving: 

  • Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust.

Time Management: 

  • Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment.

Data Management: 

  • Attention to detail when documenting patient information, ensuring accuracy and timely updates in the company’s systems.

Community Knowledge:

  • Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care.

Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.






PIb82549d5703c-34600-37829390

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Community Outreach Specialist

71201 Monroe, Louisiana

Posted 26 days ago

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Job Description

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

WHY IS THIS ROLE CRITICAL?

The Outreach Specialist (OS) plays a critical role at Upward Health. The OS is the first point of contact with our company for our patients. We count on the OS to make an excellent first impression and to be able to effectively communicate our service offering to patients. The goal of this role is to inform patients about our services and to help them get started. Our services are focused on improving a patient’s health, and the OS helps him or her take that first step. 

The OS manages a caseload and utilizes a range of strategies to connect with our potential patients. Phone is our top strategy, and it’s important that our OS is comfortable and confident communicating by phone. There may be times that field-based approaches are utilized as well. The OS should be prepared to use whatever strategy is most effective. The OS reports to our Outreach Manager.  

Applicants tend to be individuals who would describe themselves as a “people person.”  You enjoy talking to new people – whether by phone or in person. You might have taken past roles in sales or retail to satisfy this interest. You also want to help others. You may even have past experience helping others with their health, whether through a previous job or in your personal life. You communicate well. You enjoy a fast-paced environment. You are flexible and like when each day is different. You are driven by reaching goals, and you like a challenge. We are looking forward to meeting you! 

 KEY RESPONSIBILITIES: 

  • Conduct direct outreach to patients via phone, in-person meetings, mailings, and other strategies
  • Speak with patients about the role that Upward Health can play in helping them improve their health
  • Enroll patients into Upward Health’s program and collect key data about patients during the enrollment process
  • Manage a personal caseload of patients and ensure that each assigned patient is contacted using the most effective strategy
  • On an as-needed basis, interact with enrolled patients to ensure ongoing engagement or to deliver additional community-based touchpoints
  • Participate in weekly team meetings focused on ongoing education and improvement
  • Accurate and timely documentation in our company‘s software system

 KNOWLEDGE, SKILLS & ABILITIES: 

  • Verbal communication skills
  • Persuasiveness
  • Flexibility
  • Dedication and resilience
  • Energetic
  • Attention to detail
  • Ability to multitask
  • Both independence and teamwork
  • Solid computer skills

QUALIFICATIONS:

  • Ability to quickly establish trust and build a relationship with patients
  • Ability to clearly communicate Upward Health’s service offering and value
  • Active listening skills and genuine compassion for others
  • Quick thinking and ability to respond to questions and objections 
  • Organized and self-motivated 
  • Ability to work independently and meet established goals
  • Enjoys collaboration within a team environment and working with people of different skills and experience
  • Knowledge of community resources in the local market
  • Able to maintain clear professional boundaries with patients and coworkers
  • Commitment to represent the company with professionalism
  • Demonstrates cultural competency and ability to work with diverse groups of community members
  • Comfortable using computer for documentation, communication, and organizing work
  • Must have reliable transportation to perform essential outreach functions
  • Must be fluent in English. Spanish speaking a PLUS!
  • Able to work flexible hours, including occasional night/weekend work
  • Minimum of 3 years of work experience with focus on those who have sales, healthcare, or past outreach experience. 

Upward Health is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. 

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. 







PIf39529db899d-34600-37096092

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Community Outreach Specialist

71301 Alexandria, Louisiana

Posted 26 days ago

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Job Description

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

WHY IS THIS ROLE CRITICAL?

The Outreach Specialist (OS) plays a critical role at Upward Health. The OS is the first point of contact with our company for our patients. We count on the OS to make an excellent first impression and to be able to effectively communicate our service offering to patients. The goal of this role is to inform patients about our services and to help them get started. Our services are focused on improving a patient’s health, and the OS helps him or her take that first step. 

The OS manages a caseload and utilizes a range of strategies to connect with our potential patients. Phone is our top strategy, and it’s important that our OS is comfortable and confident communicating by phone. There may be times that field-based approaches are utilized as well. The OS should be prepared to use whatever strategy is most effective. The OS reports to our Outreach Manager.  

Applicants tend to be individuals who would describe themselves as a “people person.”  You enjoy talking to new people – whether by phone or in person. You might have taken past roles in sales or retail to satisfy this interest. You also want to help others. You may even have past experience helping others with their health, whether through a previous job or in your personal life. You communicate well. You enjoy a fast-paced environment. You are flexible and like when each day is different. You are driven by reaching goals, and you like a challenge. We are looking forward to meeting you! 

 KEY RESPONSIBILITIES: 

  • Conduct direct outreach to patients via phone, in-person meetings, mailings, and other strategies
  • Speak with patients about the role that Upward Health can play in helping them improve their health
  • Enroll patients into Upward Health’s program and collect key data about patients during the enrollment process
  • Manage a personal caseload of patients and ensure that each assigned patient is contacted using the most effective strategy
  • On an as-needed basis, interact with enrolled patients to ensure ongoing engagement or to deliver additional community-based touchpoints
  • Participate in weekly team meetings focused on ongoing education and improvement
  • Accurate and timely documentation in our company‘s software system

 KNOWLEDGE, SKILLS & ABILITIES: 

  • Verbal communication skills
  • Persuasiveness
  • Flexibility
  • Dedication and resilience
  • Energetic
  • Attention to detail
  • Ability to multitask
  • Both independence and teamwork
  • Solid computer skills

QUALIFICATIONS:

  • Ability to quickly establish trust and build a relationship with patients
  • Ability to clearly communicate Upward Health’s service offering and value
  • Active listening skills and genuine compassion for others
  • Quick thinking and ability to respond to questions and objections 
  • Organized and self-motivated 
  • Ability to work independently and meet established goals
  • Enjoys collaboration within a team environment and working with people of different skills and experience
  • Knowledge of community resources in the local market
  • Able to maintain clear professional boundaries with patients and coworkers
  • Commitment to represent the company with professionalism
  • Demonstrates cultural competency and ability to work with diverse groups of community members
  • Comfortable using computer for documentation, communication, and organizing work
  • Must have reliable transportation to perform essential outreach functions
  • Must be fluent in English. Spanish speaking a PLUS!
  • Able to work flexible hours, including occasional night/weekend work
  • Minimum of 3 years of work experience with focus on those who have sales, healthcare, or past outreach experience. 

Upward Health is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. 

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. 







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Community Outreach Specialist

71033 Pleasant Hill, Louisiana

Posted 26 days ago

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Job Description

Company Overview:

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

Job Title & Role Description:

The Community Outreach Specialist (COS) plays a critical role in establishing Upward Health’s presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Health’s offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts.

Skills Required:

  • Strong verbal communication and persuasive abilities
  • Excellent interpersonal skills with the ability to build trust and rapport quickly
  • Strong organizational and multitasking skills to manage a personal caseload efficiently
  • Self-motivated with the ability to work independently and meet outreach goals
  • Comfortable with fast-paced environments and adapting outreach methods to various situations
  • Proficient in using computer systems for documentation, communication, and managing outreach activities
  • Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings
  • Fluent in English; Spanish proficiency is a plus

Key Behaviors:

Engagement: 

  • Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health.

Resilience: 

  • Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations.

Adaptability: 

  • Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times.

Team Collaboration: 

  • Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program.

Efficiency: 

  • Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients.

Compassion: 

  • Approaches patient interactions with empathy, ensuring each patient feels heard and understood.

Cultural Competency: 

  • Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds.

Competencies:

Communication: 

  • Ability to clearly and persuasively communicate Upward Health’s services and benefits to potential patients, making complex information easy to understand.

Patient Engagement: 

  • Skilled in enrolling patients into Upward Health’s programs and ensuring they have a smooth onboarding experience.

Customer-Centric: 

  • Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services.

Problem Solving: 

  • Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust.

Time Management: 

  • Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment.

Data Management: 

  • Attention to detail when documenting patient information, ensuring accuracy and timely updates in the company’s systems.

Community Knowledge:

  • Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care.

Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.






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Manager Community Outreach

94278 Sacramento, California Dignity Health

Posted 1 day ago

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Job Description

**Responsibilities**
The Community Outreach Manager is responsible for developing, implementing, monitoring, valuating, and supervising the outreach operations, staff, and activities to maximize service delivery to the
community. The Community Outreach Manager will work closely with leadership in developing new and strengthening existing relationships with other community based organizations and agencies that serve the Medi-Cal eligible population. This position requires proactive assessment of potential problems and the ability to act quickly and independently when necessary, taking personal responsibility for either solving problems or ensuring that they are solved by others. The Community Outreach Manager reports directly to the Behavioral Health Service Line Director. This individual is responsible for overseeing the daily outreach operations of the children's centers as specified in the program contract. Also included is the responsibility for fiscal accountability and program development. Principal Accountabilities: Coordinate, direct, and motivate the professional efforts of the staff by overseeing, educating, recommending, and implementing appropriate actions as they provide outreach services. Coordinate and assure that the functions carried out by the outreach personnel will achieve required outcomes. Monitor, analyze, and act on financial reports to assure reasonable compliance with approved performance budget and work cooperatively with Dignity Health Medical Foundation Behavioral Health Management Team and Administration in the budget development process. Assist staff in resolving conflicts and problems that may arise, bring employee and customer complaints to the team for resolution and, when appropriate, to Behavioral Health Management Team, Quality Assurance Council or Human Resources. Enforce all personnel policies and procedures and complete all related documentation. Monitor team efficiency and productivity on an on-going basis, complete performance
evaluations and perform all appropriate personnel actions and procedures with staff in accordance with Dignity Health Medical Foundation approved policies and procedures. Collect data and prepare reports for Dignity Health Medical Foundation Management and County on financial and clinical operations related to the outreach programs. Represent Dignity Health Medical Foundation Children's Centers at various community meetings and other provider meetings as appropriate. Perform other related professional functions as required.
**Qualifications**
**Minimum Qualifications:**
+ Minimum of five years of relevant work experience in community service, with at least three years in a supervisory capacity.
+ Bachelor's Degree - Bachelor's degree in recreation, social services, psychology, human services, or a related field
+ Select, supervise, and lead staff, including planning, organizing, training, evaluating, and coordinating the work of multiple assigned program areas and teams. Plan and develop policies and procedures to benefit participants in a variety of community services program areas. Identify and analyze community needs and promote interest in assigned program areas. Understand, interpret, and apply all relevant laws, rules, regulations, policies, and procedures. Develop marketing materials and presentations. Speak effectively in public. Independently organize work, set priorities, meet deadlines, and follow up on assignments. Demonstrate strong customer service skills and establish, maintain, and foster positive and effective working relationships. Use English effectively to communicate in person, over the telephone, and in writing.
**Overview**
Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. Our 130+ clinics across the state of California deliver high-quality, patient-centric care with an emphasis on humankindness. Through affiliations with Dignity Health hospitals, along with our joint ventures and partnerships, we offer a robust, state-of-the-art health care delivery system in the communities we serve .We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.
One Community. One Mission. One California ( Range**
$42.69 - $61.91 /hour
We are an equal opportunity/affirmative action employer.
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Community Outreach Specialist

90806 Long Beach, California Dignity Health

Posted 3 days ago

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Job Description

**Responsibilities**
The Community Outreach Specialist will play a vital role in promoting community wellness by providing basic health screenings and connecting individuals to appropriate healthcare resources. This position focuses on delivering services in community-based settings such as health fairs, schools, shelters, senior centers, and places of worship. This is a limited, 3-year position based on the length of the grant funding the program.
**Qualifications**
+ New graduates or a minimum of one-year experience working in the medical field.
+ Must have completed an accredited Medical Assistant program with phlebotomy skills, Phlebotomist program or Licensed Vocational Nurse Program.
+ Blood glucose training.
+ Able to work flexible hours including some evenings or weekends.
+ Bilingual skills English/Spanish required.
+ Basic understanding of health conditions like hypertension, diabetes, and obesity.
+ Proficient in Word and Google Workspace computer applications.
+ Experience providing direct services or outreach in underserved communities preferred.
**Overview**
Founded in 1923, Dignity Health - St. Mary Medical Center is a 389-bed, acute care, nonprofit hospital located in Long Beach, California. Serving over 50,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, Level III NICU, heart care, and orthopedics.
Additionally, St. Mary Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Thrombectomy-Capable Stroke Center and was named as a 2024-2025 High Performing Hospital for Heart Attacks by U.S. News & World Report. The hospital shares a legacy of humankindness with Dignity Health, one of the nation's five largest health care systems. Visit for more information.
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
One Community. One Mission. One California ( Range**
$24.00 - $32.80 /hour
We are an equal opportunity/affirmative action employer.
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Community Outreach Specialist

33066 Pompano Beach, Florida WSP USA

Posted 3 days ago

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Job Description

This Opportunity
WSP has an opening for a **Community Outreach Specialist** to work at the **Pompano Beach office** of **Florida's Turnpike Enterprise** . The position will support, assist and offer guidance to the program in public involvement, public information, outreach and communications. The selected candidate will also join a talented group of other WSP communications professionals supporting the Turnpike program.
This is an exciting opportunity to join our national team of talented communications and public involvement professionals. As part of WSP's Communications Advisory Services Practice, you may work on a wide range of infrastructure projects. The successful applicant will have the opportunity to expand their skillset and experience in public outreach, project coordination, public involvement, business development and communications techniques.
Your Impact
+ Attend weekly construction progress meetings as necessary to understand current project issues
+ Develop and produce information deliverables - fact sheets, PowerPoint presentations, graphics, etc.
+ Work with construction project managers to identify and help manage information related to construction issues
+ Respond to general customer toll inquiries - via phone and writing from various internal and external customers
+ Serve as liaison between Turnpike projects and the community primarily in active construction zones
+ Develop and plan public outreach campaigns prior to start of construction projects
+ Coordinate and schedule mass mailers related to construction projects
+ Research and help resolve issues pertaining to Construction, Maintenance, Traffic operations and other departments
+ Research, draft responses, check for accuracy, and seek approval to a variety of media requests and elected official inquiries
+ Promote Turnpike programs and initiatives by establishing, developing, and maintaining contact with media, professional and civic organizations, and other special interest groups
+ Coordinate and participate in public meetings with various neighborhood groups or other Turnpike stakeholders as assigned
+ Develop special educational and promotional materials for presentation at meetings and conferences
+ Organize and support various special events, groundbreakings, grand opening ceremonies and public meetings
+ Research, develop responses and generate posts for social media platforms (Twitter, Facebook, etc.)
+ Research and develop content for project webpages and newsletters
+ Reply to inquiries from the public and resolve concerns on behalf of the client
Who You Are
**Required Qualifications**
+ Three to five years of experience
+ Bachelor's Degree in communications, marketing, or a related field
+ Public involvement or community engagement experience on transportation projects
+ Ability to work well with the public and interact effectively with all organizational levels, including agency/client staff, senior management, executive leadership, board members, community leaders, and city/county/state representatives,
+ Excellent verbal, writing, and presentation skills
+ Ability to work independently, interdependently with teams and demonstrate initiative
+ Ability to work beyond standard business hours periodically
+ Strong time management skills and high attention to detail
+ Ability to meet deadlines and multi-task in a fast-paced environment
+ Strong computer skills, including experience with Microsoft Office, Word, Excel, Outlook, and PowerPoint
+ Exercise responsible and ethical decision-making regarding company funds, resources and conduct and adhere to WSP's Code of Conduct and related policies and procedures
+ Proven track record of upholding workplace safety and ability to abide by WSP's health, safety and drug/alcohol and harassment policies
**Preferred Qualifications**
+ Experience working on Florida Department of Transportation projects
+ Knowledge and experience using AP style in the creation of documents
+ Public involvement training from Florida Department of Transportation
+ Bilingual (Spanish and English) communications/translations
+ Local candidates preferred
+ Graphic design experience (Adobe Photoshop, Illustrator, Snagit, Canva, etc.)
+ Ability to work with stock images and deliver creative content (text, photo and video)
#LI-MH4
**About WSP**
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee's career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
**NOTICE TO THIRD PARTY AGENCIES:**
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
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