8 Amusement Park jobs in the United States
General Manager-Amusement Park
Posted 3 days ago
Job Viewed
Job Description
GENERAL MANAGER
Immediate Opening
Do you have what it takes to shape the future of the amusement park industry?
We are looking for a visionary General Manager to lead the most iconic and influential
amusement park in the world by making history with the future.
About Us:
This position is with an amusement park development and
management company located in New York City.
POSITION: General Manager
JOB RESPONSIBILITIES:
Operations:
- Oversee the amusement park Operations including Food and Beverage, Ride Operations, Midway Games, Park Services, EMT, Security, Retail, Photo, Arcade, and Guest Services.
- Oversee Ride Maintenance, Facility Maintenance, Project Management, and Information Technology.
- Oversee high safety standards at all times to ensure utmost safe environment for employees and guests.
- Oversee current and fixed asset use and management at the amusement park location.
- Coordinate contractors and sub-contractors in development projects.
- Establishes and maintains relationships with outside vendors and services.
- Ensure park equipment and systems are properly maintained by the maintenance staff, both from a functional and aesthetics standpoint.
- Actively manage the park during hours of operations, ensuring safety and operating procedures are met.
- Monitor revenues and expenses according to forecasts.
- Central Amusement International Inc.
- Coordinate all supply and product procurement and payments.
- Oversee all company assets life cycle.
- Coordinate preparation of annual weekly, monthly and annual forecasts.
- Analyze profit and loss statements and respond accordingly.
- Report to the President and CEO summarizing progress on short-term objectives.
- Responsible to uphold Company culture and policies at the amusement park location.
- Coordinate recruitment, training and career development.
- Liaison with local stakeholders to build mutually beneficial talent/employment pool.
- Coordinate employment and compliance to regulatory concerns.
- Coordinate preparation of annual personnel budgets.
- Prepare staff schedules according to occupancy forecasts, ensuring adequate staffing levels according to business volume and minimal staffing safety requirements.
- Evaluates all permanent staff on a bi-monthly basis and rewards or takes corrective action accordingly to ensure growth and development culture to continuously increase standards.
- Develop school of maintenance and operations to ensure excellent results and balance labor market constraints given by New York City cost of living.
- Coordinate Sales and Marketing strategy and advertising opportunities.
- Coordinate media, PR events and promotional activations.
- Coordinate branding and creative consistency.
- Promote and market the amusement park, attractions and special events.
- Connect with local businesses, school, and other community groups to drive attendance.
- Provide proactive and accountable leadership to the amusement park location in accordance with the Company vision.
- Achieve the business objectives and revenue goals set out for the amusement park location through innovative operations management and planning.
- Key participant in the development of the annual business plans, annual budgets and the long-term strategic plan, including the capital planning process.
- Foster solid relationships with local stakeholders.
- Optimize resources to achieve growth and sustainability objectives.
- Coordinate project management of new developments with headquarters.
- Initiates steps and leads loss prevention efforts while ensuring company standards are upheld.
- Limit liability in guest related incidents by responding to and documenting incidents, including timely communications to our insurance carriers.
- Oversee food and beverage operations, including safe food handling and serving of alcohol.
- Routinely inspect the park for safety compliance, safety training and proper stocking of first aid equipment and station.
- Ensure all amusement park spaces and attractions are maintained regarding cleanliness standards and in compliance with safety guidelines.
- Ensure compliance with all federal, state, and local requirements related to associates and park operations (permits, licenses, certifications, alcohol awareness training.)
- Coordinate with HQ all outside services including construction maintenance, internet, website, printers, graphic artists, insurance, accounting and booking services.
- Extend calendar of operations to ensure more revenue-generating days.
- Increase attendance to match amusement park location capacity.
- A minimum of 10+ years' experience managing an amusement park and/or multi-site attractions.
- Bachelor's degree in hospitality or business. Master's preferred
- Experience with budgeting and managing P&Ls.
- A self-starter with the ability to take charge of a team and operations.
- Excellent communication, interpersonal, and guest services skills complemented by strong team building and motivating abilities.
- Excellent knowledge of technological solutions.
- A firm grasp of financial business principles, safety compliance, time-management, and computer skills.
- Ability to work long hours-weekends/nights/holidays as required.
- Must have leadership experience to motivate, guide, and build a team who understands common goals.
- Must understand how to manage cross-functional teams and hold all levels accountable.
- Must have the heart of field operations and the mindset to successful run the mechanics of an iconic amusement park.
- Must be a hands-on, adaptable manager able to handle pressure and pivot when needed.
- Able to interpret information and proactively identify and solve problems with unquestionable integrity and good independent judgment.
- Effective communicator with good written and oral reporting skills and excellent interpersonal skills with people at all levels of the organization.
- Enthusiasm, energy, integrity and positive attitude.
- Teamwork, continuous improvement, and process-based culture.
Security Officer - Amusement Park
Posted today
Job Viewed
Job Description
**$19.05/hour**
We help make your world a safer place.
Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.
Securitas plays an essential role for our clients and in society. The **?Security Officer** ?position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client's employees and customers.
We are driven by a clear corporate culture and purpose, which helps us live according to our values of?Integrity, Vigilance, and Helpfulness?These values are at the heart of our culture, help define who we are and guide our actions.
No experience necessary! If you have retail, food service or hospitality industry background you are a great fit for this role; if not, we will provide you with the training and everything you need for a great introduction to a career in the security industry.
**Are you interested in being part of our Team?**
· Apply quickly and efficiently online?
· Interview from the convenience of your own home
· Weekly pay?
· Competitive benefits?
· Flexible schedules?
With over 80 years of protecting the things that matter, we've seen more than most. That's why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.
?See a different world.
EOE/M/F/Vet/Disabilities
"Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic."
#AF-PENT
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
Event Security Officer - Amusement Park
Posted today
Job Viewed
Job Description
**$19.05**
We help make your world a safer place.
Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.
Securitas plays an essential role for our clients and in society. The **?Security Officer** ?position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client's employees and customers.
We are driven by a clear corporate culture and purpose, which helps us live according to our values of?Integrity, Vigilance, and Helpfulness?These values are at the heart of our culture, help define who we are and guide our actions.
No experience necessary! If you have retail, food service or hospitality industry background you are a great fit for this role; if not, we will provide you with the training and everything you need for a great introduction to a career in the security industry.
**Are you interested in being part of our Team?**
· Apply quickly and efficiently online?
· Interview from the convenience of your own home
· Weekly pay?
· Competitive benefits?
· Flexible schedules?
With over 80 years of protecting the things that matter, we've seen more than most. That's why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.
?See a different world.
EOE/M/F/Vet/Disabilities
"Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic."
#AF-PENT
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
General Manager-Amusement Park (New York)
Posted 3 days ago
Job Viewed
Job Description
Direct message the job poster from Crawford Thomas Recruiting
Immediate Opening
Do you have what it takes to shape the future of the amusement park industry?
Base Salary: $180-225k + Bonus
Position: General Manager
Immediate Opening
We are looking for a visionary General Manager to lead the most iconic amusement park in the world by making history with the future.
About UsThis position is with an amusement park development and management company located in New York City.
Job Responsibilities- Operations: Oversee all park operations including Food and Beverage, Ride Operations, Midway Games, Park Services, EMT, Security, Retail, Photo, Arcade, and Guest Services. Manage Ride and Facility Maintenance, Project Management, and IT. Ensure high safety standards and proper asset management. Coordinate with contractors and vendors. Maintain safety and cleanliness standards.
- Finance and Administration: Monitor revenues and expenses, oversee procurement, manage assets, prepare forecasts, analyze P&L statements, and report to leadership.
- Human Resources: Uphold company culture and policies, oversee recruitment, training, and staffing, ensure regulatory compliance, and develop staff.
- Sales and Marketing: Coordinate marketing strategies, PR, branding, community engagement, and promotional activities to increase attendance and revenue.
- Strategic Leadership: Lead the park in line with company vision, develop business and strategic plans, foster stakeholder relationships, manage projects, and oversee safety and compliance.
- 10+ years’ experience managing amusement parks or multi-site attractions
- Bachelor’s degree in hospitality or business; Master’s preferred
- Experience with budgeting and P&L management
- Strong leadership, communication, and technical skills
- Ability to work long hours, including weekends and holidays
- Leadership and team-building skills
- Hands-on management style
- Problem-solving and integrity
- Effective communicator with excellent interpersonal skills
- Energetic, positive, and adaptable
Controls Engineer - Amusement Park/ Theme Parks/Rides
Posted 3 days ago
Job Viewed
Job Description
Job DescriptionJob Description
Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Controls Engineer - Amusement Park/ Theme Parks/Rides for our client in the Engineering Solutions domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Permanent position, and the client is looking for someone to start immediately.
Duration: Full-time
Location: Orlando, FL
Salary: $100,000-$120,000/Annually
Role: Controls Engineer - Amusement Park/ Theme Parks/Rides
Primary Skills: Engineering
Role Description: The Controls Engineer must have 5+ years of experience.
Key Responsibilities:
Electrical System Design:
- Lead the design process for electrical and control systems, starting from concept to full system design, ensuring compliance with project requirements.
- Design electrical/control components using AutoCAD or similar drafting software, ensuring system integration across project disciplines.
- Collaborate with facility design teams to optimize panel locations, minimize voltage drop, and design efficient system hardware layouts.
System Integration & Risk Management:
- Provide input for system integration across various project disciplines, ensuring seamless collaboration with mechanical, structural, and other engineering teams.
- Manage vendor scopes, ensuring that safety, functionality, and contract requirements are met.
- Conduct project technical risk assessments and implement mitigation strategies to reduce risks and ensure project success.
- Design redundant systems and mitigations to improve safety, reliability, and system uptime.
Control System Design & Safety Critical Components:
- Design and analyze safety-critical parts within control systems, ensuring compliance with relevant codes and standards.
- Implement systems for complex motion integration from automated systems, including ride system designs for attractions involving guest safety.
- Develop detailed control system documentation, including description of operation, system design specifications, panel assembly drawings, network layout, test plans, and maintenance/job plans.
System Calculations & Analysis:
- Perform necessary design calculations and analysis, including short circuit protection, harmonics, noise reduction, load flow, power consumption, protective relay/circuit design, and ground fault monitoring.
- Implement and design safety systems with knowledge of SIL/PL ratings ().
- Conduct analysis on protective relays and circuit designs to ensure compliance and system safety.
Project Support & Commissioning:
- Support the installation and commissioning process, including working off shifts as needed during project installation phases.
- Collaborate with the installation team to ensure the systems are implemented correctly and safely.
- Oversee system testing and ensure all safety protocols are followed during start-up and commissioning.
Job Requirements:
Education:
- Bachelor’s Degree in Electrical Engineering or a closely related field. (Candidates with degrees in other disciplines may be considered if they have directly related electrical engineering experience.)
Experience:
- 5+ years of experience in electrical/control systems design and integration, covering the majority of the responsibilities listed above.
- experience in ASTM standards, the attractions industry, and safety engineering practices.
- Experience working with major industrial manufacturers' hardware/software (e.g., Allen-Bradley, Siemens).
- Experience with Ethernet-based distributed remote I/O systems is a plus.
Key Competencies:
- Knowledge of contract documents and specifications, with the ability to collect field data and accurately record findings.
- Strong planning, problem-solving, and decision-making skills, with the ability to prioritize and organize effectively.
- Ability to design and implement systems that meet customer requirements while adhering to industry safety standards.
- Ability to work in a multi-disciplined environment, interfacing effectively with engineers, designers, and drafters.
Skills:
- Proficiency in Microsoft Windows and Office environments.
- Expertise in using AutoCAD (or similar drafting software) for system design.
- Strong communication skills, both oral and written, to effectively interact with project teams, vendors, and clients.
Other Requirements:
- Ability to travel up to 30% (with travel being 10% for the last couple of years of projects).
- Physical demands include vision (color perception), hearing, clear speech, dexterity in hands, driving, lifting, climbing, and ability to mount and dismount equipment.
- Must be comfortable working in varied environments, including standard office settings, on-site project locations, and industrial/construction environments.
Education: Bachelor’s Degree in Electrical Engineering or a closely related field. (Candidates with degrees in other disciplines may be considered if they have directly related electrical engineering experience.)
Experience: Minimum 5+ years of experience
Relocation: This position will not cover relocation expenses
Travel: Travel up to 30% (with travel being 10% for the last couple of years of projects).
Local : Yes
Note: Must be able to work on a W2 basis (No C2C)
Recruiter Name: Devyanshu Pawar
Recruiter Phone:
Benefits:
This is a direct hire position, and the hired applicant will receive our client’s benefits package.
Mastech Digital is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to , color, , , , , , , or protected veteran status.
Amusement Sales Associate - Dollywood Theme Park - Full Time Seasonal
Posted 1 day ago
Job Viewed
Job Description
At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Amusement Sales Associate checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.This position exists to provide support to the Games and Amusements team through the sale of gameplay packages, operational assistance to the Sales Lead, and use of a point-of-sale register. This support is to be provided in a manner consistent with the mission, values, and policies of the Dollywood Company.Additionally, the ideal candidate will be able display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountableSummary of Essential Functions and ResponsibilitiesAssist the Sales lead in the daily operation of Games and Amusements by picking up and maintaining necessary sales funds, tickets, forms, and keysComplete assigned opening and closing procedures and ensure the operational readiness of any assigned areasDescribe different sales packages to guests and demonstrate proficient selling skillsOperate a point of sale register including sales, refunds, transfers, and reportingActively participate in the success of the Games and Amusements team through teamwork, service, and respect for othersAssist in regular inventories and cycle counts for various tickets and merchandiseSupport the management of stock levels and merchandising of any assigned locationsAssist in the maintenance and daily operation of any assigned location by ensuring cleanliness and display preparation functions are up to company standardsDemonstrate an ability to maintain dependable work attendance and flexibility with assigned work schedulesAssist the immediate leadership by communicating any needed product, equipment, supplies, and helping to reduce wasteAdhere to all Amusements safety guidelines and report any safety issues to the immediate leadershipProtect the privacy, safety, and security of our guests and coworkers by completing PCI compliance and other required trainingMust be willing to have fun and create a fun and friendly environment for othersManagement reserves the right to change and/or add to these duties at any time.Education and Experience RequiredMust be a minimum of 16 years of ageMinimum 6 months of sales experience is requiredMinimum 6 months of customer service experience is requiredMinimum one (1) year of experience working in a team environment, highly preferredBasic computer skillsKnowledge, Skills, and AbilitiesMust reflect Dollywood's image by being genuinely friendly and caring and by taking pride in their workMust be self-motivated and disciplinedMust be able to prioritize and complete work assignments on a timely basisMust maintain strict confidentiality and judgment regarding privileged informationMust display and live out Lead with Love qualities by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.Must be committed to continuous improvementMust have professional appearance with good personal hygieneMust promote and support a "team" work environment by cooperating and helping co-workersMust adapt to changes easilyMust enjoy a fast-paced, dynamic environmentMust show appreciation to othersMust be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelinesMust be able to utilize effective communication, problem solving, conflict management and interpersonal skillsMust reflect Dollywood's core values through the lens of dignity and respect Able to display and live out Lead with Love Qualities, strongly rooted in the Dollywood Company culture, by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountableAble to speak, read and write in EnglishAble to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employeesMust have manual dexterity necessary to complete all job dutiesAble to sit and/or stand for long/short periodsAble to maintain good personal hygieneAble to get along with other employees to work out problems and resolve conflictsAble to comprehend instructions and retain informationAble to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidaysAble to be productive in a fast-paced, dynamic environmentAble to be flexible to handle frequent changes in prioritiesAble to prioritize tasks and complete assignments on timeAble to operate/drive a company vehicle with valid driver's license Able to add, subtract, multiply and divide with accuracyAble to lift up to 50 pounds, with assistanceAble to communicate effectively using standard English grammar and punctuationAble to tolerate temperatures of 0 to 140 degreesAble to work outdoorsThe Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Amusement Sales Associate - Dollywood Theme Park - Full Time Seasonal
Posted 20 days ago
Job Viewed
Job Description
At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.
We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Amusement Sales Associate checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.
This position exists to provide support to the Games and Amusements team through the sale of gameplay packages, operational assistance to the Sales Lead, and use of a point-of-sale register. This support is to be provided in a manner consistent with the mission, values, and policies of the Dollywood Company.
Additionally, the ideal candidate will be able display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable
Summary of Essential Functions and Responsibilities
- Assist the Sales lead in the daily operation of Games and Amusements by picking up and maintaining necessary sales funds, tickets, forms, and keys
- Complete assigned opening and closing procedures and ensure the operational readiness of any assigned areas
- Describe different sales packages to guests and demonstrate proficient selling skills
- Operate a point of sale register including sales, refunds, transfers, and reporting
- Actively participate in the success of the Games and Amusements team through teamwork, service, and respect for others
- Assist in regular inventories and cycle counts for various tickets and merchandise
- Support the management of stock levels and merchandising of any assigned locations
- Assist in the maintenance and daily operation of any assigned location by ensuring cleanliness and display preparation functions are up to company standards
- Demonstrate an ability to maintain dependable work attendance and flexibility with assigned work schedules
- Assist the immediate leadership by communicating any needed product, equipment, supplies, and helping to reduce waste
- Adhere to all Amusements safety guidelines and report any safety issues to the immediate leadership
- Protect the privacy, safety, and security of our guests and coworkers by completing PCI compliance and other required training
- Must be willing to have fun and create a fun and friendly environment for others
Education and Experience Required
- Must be a minimum of 16 years of age
- Minimum 6 months of sales experience is required
- Minimum 6 months of customer service experience is required
- Minimum one (1) year of experience working in a team environment, highly preferred
- Basic computer skills
- Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in their work
- Must be self-motivated and disciplined
- Must be able to prioritize and complete work assignments on a timely basis
- Must maintain strict confidentiality and judgment regarding privileged information
- Must display and live out Lead with Love qualities by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
- Must be committed to continuous improvement
- Must have professional appearance with good personal hygiene
- Must promote and support a "team" work environment by cooperating and helping co-workers
- Must adapt to changes easily
- Must enjoy a fast-paced, dynamic environment
- Must show appreciation to others
- Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines
- Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
- Must reflect Dollywood's core values through the lens of dignity and respect
- Able to display and live out Lead with Love Qualities, strongly rooted in the Dollywood Company culture, by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable
- Able to speak, read and write in English
- Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees
- Must have manual dexterity necessary to complete all job duties
- Able to sit and/or stand for long/short periods
- Able to maintain good personal hygiene
- Able to get along with other employees to work out problems and resolve conflicts
- Able to comprehend instructions and retain information
- Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
- Able to be productive in a fast-paced, dynamic environment
- Able to be flexible to handle frequent changes in priorities
- Able to prioritize tasks and complete assignments on time
- Able to operate/drive a company vehicle with valid driver's license
- Able to add, subtract, multiply and divide with accuracy
- Able to lift up to 50 pounds, with assistance
- Able to communicate effectively using standard English grammar and punctuation
- Able to tolerate temperatures of 0 to 140 degrees
- Able to work outdoors
The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Amusement Sales Associate - Dollywood Theme Park - Full Time Seasonal
Posted 20 days ago
Job Viewed
Job Description
At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.
We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Amusement Sales Associate checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.
This position exists to provide support to the Games and Amusements team through the sale of gameplay packages, operational assistance to the Sales Lead, and use of a point-of-sale register. This support is to be provided in a manner consistent with the mission, values, and policies of the Dollywood Company.
Additionally, the ideal candidate will be able display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable
Summary of Essential Functions and Responsibilities
- Assist the Sales lead in the daily operation of Games and Amusements by picking up and maintaining necessary sales funds, tickets, forms, and keys
- Complete assigned opening and closing procedures and ensure the operational readiness of any assigned areas
- Describe different sales packages to guests and demonstrate proficient selling skills
- Operate a point of sale register including sales, refunds, transfers, and reporting
- Actively participate in the success of the Games and Amusements team through teamwork, service, and respect for others
- Assist in regular inventories and cycle counts for various tickets and merchandise
- Support the management of stock levels and merchandising of any assigned locations
- Assist in the maintenance and daily operation of any assigned location by ensuring cleanliness and display preparation functions are up to company standards
- Demonstrate an ability to maintain dependable work attendance and flexibility with assigned work schedules
- Assist the immediate leadership by communicating any needed product, equipment, supplies, and helping to reduce waste
- Adhere to all Amusements safety guidelines and report any safety issues to the immediate leadership
- Protect the privacy, safety, and security of our guests and coworkers by completing PCI compliance and other required training
- Must be willing to have fun and create a fun and friendly environment for others
Education and Experience Required
- Must be a minimum of 16 years of age
- Minimum 6 months of sales experience is required
- Minimum 6 months of customer service experience is required
- Minimum one (1) year of experience working in a team environment, highly preferred
- Basic computer skills
- Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in their work
- Must be self-motivated and disciplined
- Must be able to prioritize and complete work assignments on a timely basis
- Must maintain strict confidentiality and judgment regarding privileged information
- Must display and live out Lead with Love qualities by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
- Must be committed to continuous improvement
- Must have professional appearance with good personal hygiene
- Must promote and support a "team" work environment by cooperating and helping co-workers
- Must adapt to changes easily
- Must enjoy a fast-paced, dynamic environment
- Must show appreciation to others
- Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines
- Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
- Must reflect Dollywood's core values through the lens of dignity and respect
- Able to display and live out Lead with Love Qualities, strongly rooted in the Dollywood Company culture, by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable
- Able to speak, read and write in English
- Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees
- Must have manual dexterity necessary to complete all job duties
- Able to sit and/or stand for long/short periods
- Able to maintain good personal hygiene
- Able to get along with other employees to work out problems and resolve conflicts
- Able to comprehend instructions and retain information
- Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
- Able to be productive in a fast-paced, dynamic environment
- Able to be flexible to handle frequent changes in priorities
- Able to prioritize tasks and complete assignments on time
- Able to operate/drive a company vehicle with valid driver's license
- Able to add, subtract, multiply and divide with accuracy
- Able to lift up to 50 pounds, with assistance
- Able to communicate effectively using standard English grammar and punctuation
- Able to tolerate temperatures of 0 to 140 degrees
- Able to work outdoors
The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.