6 Analyst Role jobs in Montier

Maximus is seeking a detail-oriented and analytical Compensation Analyst to support compensation strategy across more than 10,000 corporate and field employees in over 1,500 roles. In this role, you'll partner closely with HR and business leaders to conduct market pricing, ensure FLSA compliance, review job structures, and provide equitable salary recommendations. If you're passionate about data-driven decision-making and thrive in a fast-paced environment, we invite you to bring your expertise to a team focused on consistency, compliance, and continuous improvement.

Essential Duties and Responsibilities:
- Review job descriptions and make edits to align with the internal job leveling guide.
- Ensure new positions are FLSA compliant and conduct routine FLSA audits on existing positions.
- Conduct ad-hoc market pricing to support promotions, requisitions, and the commercial bid.
- Provide internal equity analysis and salary recommendations in response to requests for new positions, new hires, and/or retention situations.
- Participate in key compensation surveys and maintain the job matching booklet.
- Provide consulting services to the HR business partners on Corporate compensation policies, programs, and processes.
- Support the Compensation Director with the development and implementation of new compensation programs.
- Work with the Compensation team to streamline processes and improve data quality.

Minimum Requirements

- Bachelor's degree with 3+ years of experience in data analysis, job description, market pricing and survey participation.
- Knowledge and understanding of laws and regulations relating to HR and compensation.
- Able to use Excel at an intermediate level to write formulas and create visual charts.
- Excellent verbal and written communication skills.
- Strong time management skills and ability to multi-task in a fast-paced work environment.
- Strong customer focus and problem resolution skills.
- Must have excellent attention to detail.

- Workday experience and Mercer Job Library experience preferred.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

70,000.00

Maximum Salary

$

90,000.00

The IT PRN Analyst will work over 15 hours per month, primarily supporting pharmacy-related tasks. The role serves as a subject matter expert (SME) for order management (OM) and will assist with Meditech tasks related to OM and pharmacy. The analyst will provide technical support, troubleshoot issues, and ensure seamless integration of pharmacy systems within the broader IT infrastructure, contributing to efficient pharmacy operations and system compliance.

MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as an Analyst - CCaaS Cloud Sltns. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate systems, design, develop and tests contact center system solutions

Essential Duties and Responsibilities:

- Support the design or modification of business systems or IT systems.

- Interact with the business stakeholders and subject matter experts in order to understand their problems and needs.

- Gather, document, and analyze business needs and technical requirements.

- Document process flows.

- Review and create system documentation and user manuals.

• Be the liaison between the business units, technology teams and support teams

• Act as a business facing primary point-of-contact for contact center initiatives, for one or more projects depending on size and complexity

• Gather technical requirements during migrations, implementations, and changes

• Working with engineering, management, subject matter experts, and the business to review and analyze RFP requirements while participating in the solution design

• Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis

• Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding

• Proactively communicate and collaborate with internal customers to analyze information needs and functional requirements and deliver the following as needed: functional requirements, business requirements document, and use cases

• Develop requirements specifications according to standard templates

• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs

• Facilitate port process when required

• Support UAT activities

• Develops and maintains technical competency for all core products

• Participate in solution review meetings

• Creating business facing material

• Process documentation and creation

• The ability to understand and create complex flows

• Identifying training opportunities and participating in training development and delivery

• Supporting enterprise strategic initiatives and projects

• Low to moderate level Genesys Cloud / Amazon Connect builds and/or changes

Education and Requirements :

• Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience

• 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify technical solutions, risks and risk mitigation strategies OR in a similar Business Analyst role

• Understanding of public cloud and private cloud CCaaS, IaaS, PaaS, SaaS and UCaaS

• Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, chat and/or web messaging, Email, SMS, VoIP, DID, TFN, DNIS, call recording and screen recording.

• Proven ability to work in fast-pace environment and multi-task appropriately against competing priorities and deadlines under limited supervision

• Ability to work well both independently and in teams

• Understanding of project management processes and relevant project management experience

• Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams

• Excellent interpersonal skills to interact with customers, senior-level personnel and Team members

• Excellent organization and communication skills, both written and verbal, with great attention to detail

• Strong critical thinking and problem-solving skills

• Ability to distill meaningful insights from structured and unstructured data

• Ability to leverage data to inform and support critical decisions

• Proficiency in Microsoft Office products including MS Powerpoint, MS Excel, MS Word, MS Teams and MS Outlook

• Proficient in Lucid and or Microsoft Visio

• Additional familiarities desirable but not required: Genesys Cloud and Amazon Connect

Minimum Requirements

-Bachelor's degree or equivalent work experience.

-3-5 years of related experience.

Any one, or more, of the following:

• Genesys Cloud CX: Professional Certification (GCX-GCP)

• Genesys Cloud CX: Developer Certification (GCX-GCD),

• Genesys Cloud CX Specialist Certifications

• Genesys Cloud CX AI Certifications

• Amazon Connect Badge

#techjobs #HotJobs0722LI #HotJobs0722FB #HotJobs0722X #HotJobs0722TH #TrendingJobs #HotJobs0729LI #HotJobs0729FB #HotJobs0729X #HotJobs0729TH #C0reJobs #HotJobs0805LI #HotJobs0805FB #HotJobs0805X #HotJobs0805TH

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

66,440.00

Maximum Salary

$

104,160.00

MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as a Business Systems Analyst. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate systems, design, develop and tests contact center system solutions.

Essential Duties and Responsibilities:

- Support the design or modification of business systems or IT systems.

- Interact with the business stakeholders and subject matter experts in order to understand their problems and needs.

- Gather, document, and analyze business needs and technical requirements.

- Document process flows.

- Review and create system documentation and user manuals.

• Be the liaison between the business units, technology teams and support teams

• Review and analyze RFP requirements

• Work with multiple teams to discern scope

• In some cases, analyze current technical environment in comparison to RFP requirements

• Proactively communicate and collaborate with internal customers to analyze information needs and functional requirements

• Collaborate with developers and subject matter experts to establish scope

• In some cases, elicit scope by hosting meetings

• Use established scoping tools to translate RFP scope and requirements into startup and on-going costs and labor

• Identify and thoroughly document risks, assumptions, and risk mitigation strategies

• Participate in several meetings for each active proposal

• Submit pricing inputs in accordance with each active proposal deadline

• Be able to speak to overall and high-level technical solution and price

• Provide guidance and knowledge of the contact center solution to other teams in solution process

• Assist writers in understanding contact center platform; providing content to share in proposals and reviewing proposal sections

• Track opportunities and attend or host regular pipeline review meetings

• Participate in the development of on-going pricing process improvement

• Act as a pricing subject matter expert

• Participate in scoping and pricing exercises for various internal initiatives

• Develop and maintains technical competency for all core products

• Identifying opportunities for improvement

• Performing cost benefit analysis

• Creating business facing material

• Process documentation and creation

• The ability to understand complex call flows

• Participating in training development and delivery

Minimum Requirements

-Bachelor's degree or equivalent work experience.

-3-5 years of related experience.

Education/Requirements:

• Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience

• 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role

• Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS

• Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.

• Proven ability to work in fast-pace environment and multi-task appropriately against competing priorities and deadlines under limited supervision

• Ability to work well both independently and in teams

• Understanding of project management processes and relevant project management experience

• Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams

• Excellent interpersonal skills to interact with customers, senior-level personnel and Team members

• Excellent organization and communication skills, both written and verbal, with great attention to detail

• Strong critical thinking and problem-solving skills

• Ability to distill meaningful insights from structured and unstructured data

• Ability to leverage data to inform and support critical decisions

• Proficiency in Microsoft Office products including MS Powerpoint, MS Excel, MS Word, MS Teams and MS Outlook

• Additional familiarities desirable but not required: Genesys Cloud and Amazon Connect

#techjobs #C0reJobs

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

69,440.00

Maximum Salary

$

104,160.00

MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as a Business Systems Analyst. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate systems, design, develop and tests contact center system solutions.

Essential Duties and Responsibilities:

- Support the design or modification of business systems or IT systems.

- Interact with the business stakeholders and subject matter experts in order to understand their problems and needs.

- Gather, document, and analyze business needs and technical requirements.

- Document process flows.

- Review and create system documentation and user manuals.

• Be the liaison between the business units, technology teams and support teams

• Review and analyze RFP requirements

• Work with multiple teams to discern scope

• In some cases, analyze current technical environment in comparison to RFP requirements

• Proactively communicate and collaborate with internal customers to analyze information needs and functional requirements

• Collaborate with developers and subject matter experts to establish scope

• In some cases, elicit scope by hosting meetings

• Use established scoping tools to translate RFP scope and requirements into startup and on-going costs and labor

• Identify and thoroughly document risks, assumptions, and risk mitigation strategies

• Participate in several meetings for each active proposal

• Submit pricing inputs in accordance with each active proposal deadline

• Be able to speak to overall and high-level technical solution and price

• Provide guidance and knowledge of the contact center solution to other teams in solution process

• Assist writers in understanding contact center platform; providing content to share in proposals and reviewing proposal sections

• Track opportunities and attend or host regular pipeline review meetings

• Participate in the development of on-going pricing process improvement

• Act as a pricing subject matter expert

• Participate in scoping and pricing exercises for various internal initiatives

• Develop and maintains technical competency for all core products

• Identifying opportunities for improvement

• Performing cost benefit analysis

• Creating business facing material

• Process documentation and creation

• The ability to understand complex call flows

• Participating in training development and delivery

Minimum Requirements

-Bachelor's degree or equivalent work experience.

-3-5 years of related experience.

Education/Requirements:

• Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience

• 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role

• Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS

• Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.

• Proven ability to work in fast-pace environment and multi-task appropriately against competing priorities and deadlines under limited supervision

• Ability to work well both independently and in teams

• Understanding of project management processes and relevant project management experience

• Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams

• Excellent interpersonal skills to interact with customers, senior-level personnel and Team members

• Excellent organization and communication skills, both written and verbal, with great attention to detail

• Strong critical thinking and problem-solving skills

• Ability to distill meaningful insights from structured and unstructured data

• Ability to leverage data to inform and support critical decisions

• Proficiency in Microsoft Office products including MS Powerpoint, MS Excel, MS Word, MS Teams and MS Outlook

• Additional familiarities desirable but not required: Genesys Cloud and Amazon Connect

#techjobs

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

69,440.00

Maximum Salary

$

104,160.00