144 Application Engineer jobs in Oak Forest

Job Description

Application Engineer – Excitation

Position: Direct Hire

Location: Highland, IL.

Salary: Our client anticipates filling the Application Engineer – Excitation position with an expected compensation range of $73,000 - $84,000 with the opportunity for incentive compensation. We are open to reviewing additional candidates with more or less experience and the pay range may differ if filled at a different level. Our pay ranges are determined by job, responsibility, and location. Starting pay and job title are based on location and job-related factors such as candidate experience, training, knowledge, and skills.

Hours: M – F (8 to 5).

Schedule: May work from home (middle US).

Travel: 50% of the time spent on assigned sales territories.

Status: Must be a US citizen.

Reports To: Regional Sales Manager - Power Generation.

Start: ASAP.

Benefits: The company offers a comprehensive benefits package which offers: Medical, Prescription, Dental, Vision, Life, and AD&D insurance; a 401k plan; paid leaves for Vacation, Holiday, Sick, Jury Duty, Bereavement; tuition reimbursement. All benefits are subject to eligibility requirements.

Job Description:

1. Assist customers in the proper selection of Basler products as they relate to systems as well as to discrete components.
2. Assist customers in the application, installation, start up, calibration, troubleshooting, and problem solving of Basler products and related systems.
3. Travel, as required, to determine product potential and customer needs and assist in the sale of products and systems.
4. Maintain proper communication with all sales territories to ensure systems application assistance is provided as may be required in sales plans.
5. Present Basler products, systems, and problem solutions to customers at conferences as scheduled by sales personnel.
6. Assist in promotion activities including product literature reviews and industry functions such as trade shows, technical conferences, and schools.
7. Actively participate in interfacing and communicating with marketing personnel and project teams to provide market feedback for successful product specifications and development.
8. Survey and define market needs.
9. Assist in market research and competitive information collection, as required.
10. Present technical papers at industry conferences, as required.
11. Assist in creating sales tools including application notes.
12. Lead other application specialists in daily activities.

Requirements:

1. BSEE or equivalent experience.
2. Minimum five years’ experience as Application Specialist - Systems, or ten years equivalent experience and working knowledge of generating power systems and analog and digital circuitry.
3. Willingness to travel at least 50% of the time in assigned sales territories.

Job Type

Full-time

Description

As the Regional Application Engineer, you will be responsible for providing application engineering support and managing customer communications related to Sales Orders. This includes specification review, quoting, order entry, submittals, communicating project status updates, and facilitating project signoffs. The primary goals of this role are to improve customer satisfaction and support the Sales team's focus and effort on revenue growth. This person works with the Regional Sales Manager and Sales Director to track goals and objectives for the region (CRM opportunity management, on-time delivery metrics, speed to quote, win/loss ratios, etc.).

• Quote Administration - Provides timely and accurate quotations and bid proposals to customers. Works with Sales and Engineering teams to identify the appropriate equipment selections. Manage quotation pipeline and maintain follow-up communications with customers to drive sales.
• Specification Review - Provides accurate detailed review of Engineering Specifications related to Aerzen scope of supply, including recommendations and comments to best position Aerzen in sales opportunity.
• Vendor Equipment Inquiries - Utilize customer specifications and datasheets to source pricing and scope proposals from third party vendors. Work directly with vendors to ensure compliance with specifications and project budget requirements.
• Order Entry - Confirms the accuracy of customer data, order information, and alignment to quotation. Enters orders into ERP system and/or works with internal partners to ensure accuracy for entry of complex orders.
• Order Confirmation - Engages directly with customers to confirm receipt of orders and communicate estimated lead time of Aerzen deliverables.
• Submittal Tracking - Communicates with customers regarding project submittals and drawings for Aerzen standard equipment after order confirmation. For complex, non-standard projects, works with Aerzen Project Management in submittal preparation and communication.
• Order Administration - Responsible for tracking milestone dates related to sales orders. Manages communication between internal and external customers to ensure clear and accurate details. Tracks on-time delivery to ensure customer satisfaction and minimize disruption to our production schedules. Engages with Aerzen Project Manager, as necessary, to ensure project remains on track with Customer timeline and expectations.
• Communication - Acts as a filter for all communications between customers and production teams. Timely, detailed, and clear communication is required for success. This includes face-to-face, video conferences, phone calls, and e-mails.
• Invoicing - Ensures all milestone invoices are sent to customers. Works with A/R team to encourage timely payment of open invoices.
• Startup Coordination - Works with customers to confirm all parties are prepared for startup requirements of new packages. Responsible to follow project through customer sign-off of project. Ensures a clean handoff to the Aftersales team.
• Quality and Warranty - Responsible for addressing customer related complaints prior to project sign-off. Works with customers to confirm accuracy and details of complaint, as required, and engages with the Project Manager, Aftersales, and Quality to ensure a solution is developed and NCP are generated.
• Customer Visits - Will travel with Regional Sales Managers to customer locations to develop relationships, discuss projects, and support outside sales efforts.
• Learning - Desire to learn and grow in the role. This position is meant to provide future opportunities within the organization; including, but not limited to: Regional Sales Manager, Project Manager, Service Coordinator.
• Lead Generation - Generates sales leads/opportunities while interacting with customers and work closely with the Regional Sales Managers to effectively identify and pursue opportunities.
• Lead Management - Works closely with the Regional Service Managers and Sales team to track and update opportunities within Salesforce. Provides timely follow-up on open actions and opportunities.
• Compliance - Ensures compliance with applicable Federal, State, Local and customer statues requirements about safety, employment, and environment.

Join to apply for the Regional Application Engineer Midwest role at AERZEN USA 4 days ago Be among the first 25 applicants Join to apply for the Regional Application Engineer Midwest role at AERZEN USA Description As the Regional Application Engineer, you will be responsible for providing application engineering support and managing customer communications related to Sales Orders. This includes specification review, quoting, order entry, submittals, communicating project status updates, and facilitating project signoffs. The primary goals of this role are to improve customer satisfaction and support the Sales team’s focus and effort on revenue growth. This person works with the Regional Sales Manager and Sales Director to track goals and objectives for the region (CRM opportunity management, on-time delivery metrics, speed to quote, win/loss ratios, etc.). Quote Administration - Provides timely and accurate quotations and bid proposals to customers. Works with Sales and Engineering teams to identify the appropriate equipment selections. Manage quotation pipeline and maintain follow-up communications with customers to drive sales. Specification Review – Provides accurate detailed review of Engineering Specifications related to Aerzen scope of supply, including recommendations and comments to best position Aerzen in sales opportunity. Vendor Equipment Inquiries – Utilize customer specifications and datasheets to source pricing and scope proposals from third party vendors. Work directly with vendors to ensure compliance with specifications and project budget requirements. Order Entry – Confirms the accuracy of customer data, order information, and alignment to quotation. Enters orders into ERP system and/or works with internal partners to ensure accuracy for entry of complex orders. Order Confirmation – Engages directly with customers to confirm receipt of orders and communicate estimated lead time of Aerzen deliverables. Submittal Tracking – Communicates with customers regarding project submittals and drawings for Aerzen standard equipment after order confirmation. For complex, non-standard projects, works with Aerzen Project Management in submittal preparation and communication. Order Administration – Responsible for tracking milestone dates related to sales orders. Manages communication between internal and external customers to ensure clear and accurate details. Tracks on-time delivery to ensure customer satisfaction and minimize disruption to our production schedules. Engages with Aerzen Project Manager, as necessary, to ensure project remains on track with Customer timeline and expectations. Communication – Acts as a filter for all communications between customers and production teams. Timely, detailed, and clear communication is required for success. This includes face-to-face, video conferences, phone calls, and e-mails. Invoicing – Ensures all milestone invoices are sent to customers. Works with A/R team to encourage timely payment of open invoices. Startup Coordination - Works with customers to confirm all parties are prepared for startup requirements of new packages. Responsible to follow project through customer sign-off of project. Ensures a clean handoff to the Aftersales team. Quality and Warranty – Responsible for addressing customer related complaints prior to project sign-off. Works with customers to confirm accuracy and details of complaint, as required, and engages with the Project Manager, Aftersales, and Quality to ensure a solution is developed and NCP are generated. Customer Visits – Will travel with Regional Sales Managers to customer locations to develop relationships, discuss projects, and support outside sales efforts. Learning – Desire to learn and grow in the role. This position is meant to provide future opportunities within the organization; including, but not limited to: Regional Sales Manager, Project Manager, Service Coordinator. Lead Generation - Generates sales leads/opportunities while interacting with customers and work closely with the Regional Sales Managers to effectively identify and pursue opportunities. Lead Management - Works closely with the Regional Service Managers and Sales team to track and update opportunities within Salesforce. Provides timely follow-up on open actions and opportunities. Compliance - Ensures compliance with applicable Federal, State, Local and customer statues requirements about safety, employment, and environment. Job Type Full-time Description As the Regional Application Engineer, you will be responsible for providing application engineering support and managing customer communications related to Sales Orders. This includes specification review, quoting, order entry, submittals, communicating project status updates, and facilitating project signoffs. The primary goals of this role are to improve customer satisfaction and support the Sales team’s focus and effort on revenue growth. This person works with the Regional Sales Manager and Sales Director to track goals and objectives for the region (CRM opportunity management, on-time delivery metrics, speed to quote, win/loss ratios, etc.). Quote Administration - Provides timely and accurate quotations and bid proposals to customers. Works with Sales and Engineering teams to identify the appropriate equipment selections. Manage quotation pipeline and maintain follow-up communications with customers to drive sales. Specification Review – Provides accurate detailed review of Engineering Specifications related to Aerzen scope of supply, including recommendations and comments to best position Aerzen in sales opportunity. Vendor Equipment Inquiries – Utilize customer specifications and datasheets to source pricing and scope proposals from third party vendors. Work directly with vendors to ensure compliance with specifications and project budget requirements. Order Entry – Confirms the accuracy of customer data, order information, and alignment to quotation. Enters orders into ERP system and/or works with internal partners to ensure accuracy for entry of complex orders. Order Confirmation – Engages directly with customers to confirm receipt of orders and communicate estimated lead time of Aerzen deliverables. Submittal Tracking – Communicates with customers regarding project submittals and drawings for Aerzen standard equipment after order confirmation. For complex, non-standard projects, works with Aerzen Project Management in submittal preparation and communication. Order Administration – Responsible for tracking milestone dates related to sales orders. Manages communication between internal and external customers to ensure clear and accurate details. Tracks on-time delivery to ensure customer satisfaction and minimize disruption to our production schedules. Engages with Aerzen Project Manager, as necessary, to ensure project remains on track with Customer timeline and expectations. Communication – Acts as a filter for all communications between customers and production teams. Timely, detailed, and clear communication is required for success. This includes face-to-face, video conferences, phone calls, and e-mails. Invoicing – Ensures all milestone invoices are sent to customers. Works with A/R team to encourage timely payment of open invoices. Startup Coordination - Works with customers to confirm all parties are prepared for startup requirements of new packages. Responsible to follow project through customer sign-off of project. Ensures a clean handoff to the Aftersales team. Quality and Warranty – Responsible for addressing customer related complaints prior to project sign-off. Works with customers to confirm accuracy and details of complaint, as required, and engages with the Project Manager, Aftersales, and Quality to ensure a solution is developed and NCP are generated. Customer Visits – Will travel with Regional Sales Managers to customer locations to develop relationships, discuss projects, and support outside sales efforts. Learning – Desire to learn and grow in the role. This position is meant to provide future opportunities within the organization; including, but not limited to: Regional Sales Manager, Project Manager, Service Coordinator. Lead Generation - Generates sales leads/opportunities while interacting with customers and work closely with the Regional Sales Managers to effectively identify and pursue opportunities. Lead Management - Works closely with the Regional Service Managers and Sales team to track and update opportunities within Salesforce. Provides timely follow-up on open actions and opportunities. Compliance - Ensures compliance with applicable Federal, State, Local and customer statues requirements about safety, employment, and environment. Requirements Education: A Bachelor’s Degree (four-year college or technical school) or work equivalent. Field of study: Technical or Business related, Engineering degree preferred. Experience: Entry level to 3 years of related customer support experience. Certification(s): N/A Functional Skills: Excellent planning, prioritization, organization, and execution skills; high attention to details and ability to analyze large amounts of data; analytical and logical thinker who can problem-solve and implement solutions, excellent with time management. Technology Aptitude/Skills: Proficient in Windows 10, Microsoft Office; CRM and ERP experience (Salesforce and Business Central/ Navision) is a plus. Language Skills: Advanced verbal and written communication skills; able to present to groups and educate/train others. Leadership/Behaviors: Strong customer-focus, excellent leadership and change-management skills, with the ability to listen, motivate, and influence others to action; high integrity and compliance mindset. Culture Match Behaviors: Entrepreneurial spirit, who is collaborative, trusting of others, has strong work ethic, and can work well independently or with others in a fast-paced environment. Aerzen USA Corp is an equal opportunity employer and selects employees on the basis of skills and experience. Aerzen USA ensures that all persons are entitled to equal employment opportunity without regard to race, color, gender, gender identity, sexual orientation, pregnancy, age, national origin, religion, marital status, ancestry, disability, veteran’s status, and any other characteristic protected under applicable federal, state, or local laws. All employment decisions and actions are based on merit and made without regard to any characteristic protected by state, federal or local law. All offers of employment at Aerzen USA Corp are contingent upon clear results of a thorough background check. In compliance with the Drug-Free Workplace Act of 1988, Aerzen USA Corp has a longstanding commitment to provide a safe, quality-oriented, and productive work environment. Alcohol and drug misuse poses a threat to the health and safety of Aerzen employees and to the security of the company's equipment and facilities. For these reasons, Aerzen USA Corp is committed to the elimination of drug and alcohol use and misuse in the workplace. Applicants being considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including termination of employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Engineering and Information Technology Industries Machinery Manufacturing Referrals increase your chances of interviewing at AERZEN USA by 2x Get notified about new Application Engineer jobs in Romeoville, IL . Warrenville, IL $73,000.00-$4,000.00 2 weeks ago Lisle, IL 63,200.00- 94,800.00 4 days ago Application Engineer - Compact and Mobile Valve Products Robotics Software Engineering Intern - 2025 Fall Tinley Park, IL 95,000.00- 120,000.00 2 weeks ago Lisle, IL 97,500.00- 130,000.00 1 week ago Sales Engineer / Applications Engineer - System Electronics Instrumentation and Control Engineer / I&C Project Engineer Warrenville, IL 100,000.00- 140,000.00 1 week ago Elk Grove Village, IL 65,000.00- 83,500.00 2 weeks ago Elk Grove Village, IL 34.00- 42.00 9 months ago Sr. Applications Engineer - Warehouse Automated Systems Monee, IL 75,000.00- 95,000.00 3 months ago Oak Brook, IL 57,000.00- 70,000.00 1 week ago Addison, IL 75,000.00- 85,000.00 2 weeks ago Application Engineer - Electrical / Controls We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Job Description

Description:

As the Regional Application Engineer, you will be responsible for providing application engineering support and managing customer communications related to Sales Orders. This includes specification review, quoting, order entry, submittals, communicating project status updates, and facilitating project signoffs. The primary goals of this role are to improve customer satisfaction and support the Sales team’s focus and effort on revenue growth. This person works with the Regional Sales Manager and Sales Director to track goals and objectives for the region (CRM opportunity management, on-time delivery metrics, speed to quote, win/loss ratios, etc.).

• Quote Administration - Provides timely and accurate quotations and bid proposals to customers. Works with Sales and Engineering teams to identify the appropriate equipment selections. Manage quotation pipeline and maintain follow-up communications with customers to drive sales.
• Specification Review – Provides accurate detailed review of Engineering Specifications related to Aerzen scope of supply, including recommendations and comments to best position Aerzen in sales opportunity.
• Vendor Equipment Inquiries – Utilize customer specifications and datasheets to source pricing and scope proposals from third party vendors. Work directly with vendors to ensure compliance with specifications and project budget requirements.
• Order Entry – Confirms the accuracy of customer data, order information, and alignment to quotation. Enters orders into ERP system and/or works with internal partners to ensure accuracy for entry of complex orders.
• Order Confirmation – Engages directly with customers to confirm receipt of orders and communicate estimated lead time of Aerzen deliverables.
• Submittal Tracking – Communicates with customers regarding project submittals and drawings for Aerzen standard equipment after order confirmation. For complex, non-standard projects, works with Aerzen Project Management in submittal preparation and communication.
• Order Administration – Responsible for tracking milestone dates related to sales orders. Manages communication between internal and external customers to ensure clear and accurate details. Tracks on-time delivery to ensure customer satisfaction and minimize disruption to our production schedules. Engages with Aerzen Project Manager, as necessary, to ensure project remains on track with Customer timeline and expectations.
• Communication – Acts as a filter for all communications between customers and production teams. Timely, detailed, and clear communication is required for success. This includes face-to-face, video conferences, phone calls, and e-mails.
• Invoicing – Ensures all milestone invoices are sent to customers. Works with A/R team to encourage timely payment of open invoices.
• Startup Coordination - Works with customers to confirm all parties are prepared for startup requirements of new packages. Responsible to follow project through customer sign-off of project. Ensures a clean handoff to the Aftersales team.
• Quality and Warranty – Responsible for addressing customer related complaints prior to project sign-off. Works with customers to confirm accuracy and details of complaint, as required, and engages with the Project Manager, Aftersales, and Quality to ensure a solution is developed and NCP are generated.
• Customer Visits – Will travel with Regional Sales Managers to customer locations to develop relationships, discuss projects, and support outside sales efforts.
• Learning – Desire to learn and grow in the role. This position is meant to provide future opportunities within the organization; including, but not limited to: Regional Sales Manager, Project Manager, Service Coordinator.
• Lead Generation - Generates sales leads/opportunities while interacting with customers and work closely with the Regional Sales Managers to effectively identify and pursue opportunities.
• Lead Management - Works closely with the Regional Service Managers and Sales team to track and update opportunities within Salesforce. Provides timely follow-up on open actions and opportunities.
• Compliance - Ensures compliance with applicable Federal, State, Local and customer statues requirements about safety, employment, and environment.

Education: A Bachelor’s Degree (four-year college or technical school) or work equivalent. Field of study: Technical or Business related, Engineering degree preferred.

Experience: Entry level to 3 years of related customer support experience.

Certification(s): N/A

Functional Skills: Excellent planning, prioritization, organization, and execution skills; high attention to details and ability to analyze large amounts of data; analytical and logical thinker who can problem-solve and implement solutions, excellent with time management.

Technology Aptitude/Skills: Proficient in Windows 10, Microsoft Office; CRM and ERP experience (Salesforce and Business Central/ Navision) is a plus.

Language Skills: Advanced verbal and written communication skills; able to present to groups and educate/train others.

Leadership/Behaviors: Strong customer-focus, excellent leadership and change-management skills, with the ability to listen, motivate, and influence others to action; high integrity and compliance mindset.

Culture Match Behaviors: Entrepreneurial spirit, who is collaborative, trusting of others, has strong work ethic, and can work well independently or with others in a fast-paced environment.

Aerzen USA Corp is an equal opportunity employer and selects employees on the basis of skills and experience. Aerzen USA ensures that all persons are entitled to equal employment opportunity without regard to race, color, gender, gender identity, sexual orientation, pregnancy, age, national origin, religion, marital status, ancestry, disability, veteran’s status, and any other characteristic protected under applicable federal, state, or local laws. All employment decisions and actions are based on merit and made without regard to any characteristic protected by state, federal or local law.

All offers of employment at Aerzen USA Corp are contingent upon clear results of a thorough background check. In compliance with the Drug-Free Workplace Act of 1988, Aerzen USA Corp has a longstanding commitment to provide a safe, quality-oriented, and productive work environment. Alcohol and drug misuse poses a threat to the health and safety of Aerzen employees and to the security of the company's equipment and facilities. For these reasons, Aerzen USA Corp is committed to the elimination of drug and alcohol use and misuse in the workplace. Applicants being considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including termination of employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

• Troubleshoot and resolve software, hardware, network, and OS-related application issues (2nd and 3rd level support).
• Partner with developers, system administrators, and IT teams to resolve complex problems.
• Configure commercial applications, including facial recognition, image capture, and SQL/NoSQL database solutions.
• Administer applications hosted on Windows Server and IIS environments.
• Manage end-to-end software deployment processes, versioning, testing, packaging, and production rollout.
• Leverage CI/CD pipelines and automation tools to streamline releases and implement rollback procedures.
• Maintain and communicate release notes and documentation for internal and client use.
• Monitor system performance using alerts and diagnostic tools; respond proactively to prevent downtime.
• Ensure changes meet organizational policies, security standards, and regulatory compliance.
• Collaborate with QA, DevOps, and development teams to optimize deployment workflows.
• Communicate technical concepts clearly to both technical and non-technical users and stakeholders.
• Document known issues, troubleshooting steps, deployment standards, and configuration records.
• Participate in technical client meetings, solution reviews, and product demonstrations.
• Support scripting, minor development efforts, and software customizations as needed.
• Assist in data migration, transformation, and integration for new implementations or upgrades.
• Contribute to continuous improvement of release, support, and configuration management practices.

• Minimum 3 years of experience in application support, software development, or IT systems administration in a Windows-based environment.
• Strong troubleshooting skills in SQL (queries, stored procedures, functions) and NoSQL (JSON, HTTP/API interfaces).
• Experience managing Windows Servers, IIS, and authentication settings.
• Foundation in object-oriented programming (Java or C#).
• Familiarity with basic networking protocols (DNS, TCP/IP, VPNs).
• Excellent communication and interpersonal skills, with the ability to clearly explain technical issues.
• Strong attention to detail, with the ability to manage multiple projects in a fast-paced environment.
• Comfortable working independently with limited supervision, and capable of driving issues to resolution.
• Willingness to provide after-hours support for critical deployments and issue response.
• Ability to travel occasionally to customer and internal locations.
• Ability to successfully complete a pre-employment background check and drug screening in accordance with applicable laws.
• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.

• Experience with software deployment tools such as InnoSetup.
• Familiarity with biometrics software or identity verification workflows.
• Understanding of Apache Tomcat, uptime monitoring, and performance tuning.
• Prior experience managing resolution time metrics and ticket escalation workflows.

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: We make identities more secure every day. Location: Bolingbrook Veridos handles innovative, large-scale projects every day. Whether it’s transferring 40,000 handwritten pages to a centralized population register, establishing a nationwide IT and data capture infrastructure, or issuing a country’s first standardized national smart ID cards – the experts at Veridos can expect to be regularly involved in interesting, ground-breaking and large-scale projects such as These. Do you want to support our mission to provide governments around the world with the best identity solutions for their citizens? Would you like to do your bit to make the world a little safer for everyone? Veridos is a valued and trusted partner of governments and regional authorities all over the world – we already count more than 70 countries among our clients. In addition to our headquarters in Berlin and offices in Munich, Veridos also has representatives around the world, including the United States, Canada, Mexico and the United Arab Emirates. We currently employ around 900 people worldwide. Our very international team includes people from a variety of academic and professional backgrounds and many different countries. Collectively, we speak more than 10 different languages. Summary: Veridos is looking for a highly motivated Application Support Engineer to work remotely supporting and maintaining enterprise applications used in secure identity solutions. In this role, you’ll serve as the technical bridge between internal stakeholders and external customers supporting production systems, driving software deployments, troubleshooting issues, and ensuring high availability of critical applications. You will play an essential part across the full software lifecycle from requirements and configuration through deployment and post-release support. This is a remote position with occasional travel to internal and customer sites. Primarily Responsibilities: Troubleshoot and resolve software, hardware, network, and OS-related application issues (2nd and 3rd level support). Partner with developers, system administrators, and IT teams to resolve complex problems. Configure commercial applications, including facial recognition, image capture, and SQL/NoSQL database solutions. Administer applications hosted on Windows Server and IIS environments. Manage end-to-end software deployment processes, versioning, testing, packaging, and production rollout. Leverage CI/CD pipelines and automation tools to streamline releases and implement rollback procedures. Maintain and communicate release notes and documentation for internal and client use. Monitor system performance using alerts and diagnostic tools; respond proactively to prevent downtime. Ensure changes meet organizational policies, security standards, and regulatory compliance. Collaborate with QA, DevOps, and development teams to optimize deployment workflows. Communicate technical concepts clearly to both technical and non-technical users and stakeholders. Document known issues, troubleshooting steps, deployment standards, and configuration records. Participate in technical client meetings, solution reviews, and product demonstrations. Support scripting, minor development efforts, and software customizations as needed. Assist in data migration, transformation, and integration for new implementations or upgrades. Contribute to continuous improvement of release, support, and configuration management practices. Required Qualifications: Minimum 3 years of experience in application support, software development, or IT systems administration in a Windows-based environment. Strong troubleshooting skills in SQL (queries, stored procedures, functions) and NoSQL (JSON, HTTP/API interfaces). Experience managing Windows Servers, IIS, and authentication settings. Foundation in object-oriented programming (Java or C#). Familiarity with basic networking protocols (DNS, TCP/IP, VPNs). Excellent communication and interpersonal skills, with the ability to clearly explain technical issues. Strong attention to detail, with the ability to manage multiple projects in a fast-paced environment. Comfortable working independently with limited supervision, and capable of driving issues to resolution. Willingness to provide after-hours support for critical deployments and issue response. Ability to travel occasionally to customer and internal locations. Ability to successfully complete a pre-employment background check and drug screening in accordance with applicable laws. Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field. Preferred Qualifications: Experience with software deployment tools such as InnoSetup. Familiarity with biometrics software or identity verification workflows. Understanding of Apache Tomcat, uptime monitoring, and performance tuning. Prior experience managing resolution time metrics and ticket escalation workflows. The pay range for this position is $90,000 - $101,000 per year and is eligible for an annual bonus. Benefits offered to eligible employees include, medical (PPO and HDHP with HSA), dental, vision, paid time off, paid holidays, 401K w/ employer match, short/long term disability, life insurance, healthcare and dependent care flexible spending, EAP, commuter benefits, education assistance, pet insurance, legal, and more. #IND123 We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation. Did we spark your interest? We are looking forward to receiving your application. Please make sure to let us know your earliest starting date. #J-18808-Ljbffr

• Lead bag n box and spouted pouch assignments as the primary technical contact to core customers.
• Technical expert in flexible materials, flexible film manufacturing, film lamination and film converting processes.
• Provide core customers and new strategic opportunities with proactive technical solutions related to packaging materials, filling, and packaging line equipment to support SIG's Total System Sell model.
• Knowledge expert with VFFS, HFFS, flow wrapping, pre-formed bags, and other types of automated packing equipment.
• Commercialize new products through execution of validation protocol.
• Provide written technical reports and value-added customer documents.
• Assist with on-site training for customers.

• 10+ years' experience with flexible film and converting process as a packaging engineer or engineering role.
• A Bachelor's degree is required from a four-year academic institution. Major in Package Engineering, Packaging Development, Mechanical, Chemical, or Material Science is preferred.
• Familiarity with any of the following is preferred: flexible packaging, aseptic processing and filling, horizontal and vertical form fill seal equipment, injection molding, plastics extrusion or barrier films.
• Experience interacting with customers preferred.
• Familiarity with Microsoft Office Suite is required.
• Must be willing and able to travel up to 35% domestically. May include travel to Canada and Mexico.