46 Aspen Dental jobs in the United States

Director, Dental Services 1.0 FTE, Pacific Tower Job Summary and Scope of Responsibilities: The Director of Dental Services is responsible for leading our Dental Programs across Neighborcare Health, focusing on strategy and clinical program design and implementation. This role serves as the spokesperson to the community regarding Neighborcare Health’s Dental Programs and partners effectively with the Chief Health Officer and other clinical director leaders to advance organizational initiatives and priorities. A key leader in designing and implementing highly effective dental programs, this position aims to advance the mission of Neighborcare Health and improve outcomes in quality, service, and stewardship. Leading and innovating in creating a patient-centered and community-focused health care system is essential and may require representation of the organization in various community settings, clinical training institutions, public health, and at national and regional meetings. The position provides an opportunity to shape a leading health care organization whose mission is to advocate for and work with patients, programs, systems of care, and communities to reduce health disparities and improve health outcomes. The Director of Dental Services will help create and lead the vision and direction of Neighborcare Health and provide the clinical leadership necessary to achieve the organization’s goals. Neighborcare Health offers a robust benefit package including Health, Wellness & Retirement benefits: Medical, Dental & Vision Insurance, 18+ days of Paid Time Off, 9-Paid Holidays, Retirement with Matching, Life & AD&D, Pet Insurance, Employee Assistance Program, & More! This position is eligible for the Staff Referral Program. Primary Responsibilities: Be the clinical leader for Neighborcare Health’s Dental program and clinical services; represent the community as a dental leader of Neighborcare Health. Assure dental programs meet the highest standards of care using evidence-based, community-standard, or best practice care models, ensuring consistency across clinic sites and programs. Co-design and build Quality, Quality Assurance, Safety, and Risk management programs that reduce patient risk and improve quality outcomes, ensuring all staff adhere to applicable laws and regulations while advancing a just culture and equitable environment. Review all clinical concerns related to dental incidents or quality of care issues as identified utilizing prescribed processes. Develop, implement, and lead systems of care to assure continuous improvement within our Quality Improvement initiatives. Set standards for dental practice, programs, and providers to achieve excellence in patient experience, dental quality, and provider productivity. Effectively partner with the Chief Health Officer and all director leaders to evolve fully integrated programs of care with the patient at the center. Lead change in the clinical group, providing effective mentoring and supervision to direct reports, site dental directors, and locum providers. Develop, enforce, review, and revise policies and procedures annually. Participate in patient treatment; examine, diagnose, provide consultation, and treat patients, prescribing pharmaceuticals and treatment regimens as appropriate. Inform patients of diagnoses and treatment needs and options clearly to enable informed decision-making. Complete accurate documentation of the patient’s dental diagnosis and treatment according to QI Standards and standards of care. Participate in the development of the annual budget, productivity standards, and compensation for the dental program. Direct recruitment, selection, supervision, retention, mentoring, and evaluation for Site Dental Directors. Manage and evolve the continuing education program for dental providers. Recruit, select, and supervise dental locum providers. Serve as a clinical consultant for dental-based concerns and public health matters, promoting oral health care and preventative strategies. Create a framework for partnership with physicians, dentists, staff, and other clinical departments, supporting shared decision-making. Ensure adequate and effective provider coverage and/or on-call systems in support of clinical sites and programs. Clinical Responsibilities: Maintain a dental practice at Neighborcare Health providing a full range of primary dental care services. May provide clinical and administrative supervision of direct reports. Oversee clinical training and professional development programs for dental providers and leaders. Key Skills, Knowledge, and Abilities: Represent Neighborcare Health’s core values with integrity: social justice, cultural sensitivity, community, and excellence. Knowledge of and skill in the use of office-based desktop computer software and modern office-based technologies. Awareness, knowledge, and respect for the health and socioeconomic needs of low-income, underserved populations and diverse patients served by Neighborcare Health. Demonstrate a commitment to principles and practices of process improvement for organizational excellence, including continuous quality improvement. Demonstrate effective interpersonal skills, maintain positive collaborative relationships, and utilize effective conflict resolution skills. Ability to lead, guide, and direct staff members to uphold organizational service and behavioral standards. Ability to read, write and communicate in English and utilize math skills. Meet and co-lead healthcare compliance requirements, confidentiality policies, and procedures. Demonstrated ability to develop, plan, and execute strategic and operational plans. Ability to work independently and resourcefully in a complex healthcare environment. Demonstrated ability to communicate effectively and respectfully with diverse staff and stakeholders. Demonstrate excellent verbal and written communication skills and maintain professionalism in stressful circumstances. Ability and means to commute during the day to various locations. Ability to follow written and verbal directions and complete assigned tasks. Demonstrated innovative and visionary leadership in clinical excellence, improved patient experience, and care model design. Effective communication skills and proven ability to inspire and mentor clinicians and clinical leaders. Familiarity with complexities of multiple location organizations and challenges of fostering a shared culture. Competent and experienced in working with an Electronic Health Record. Effectively work in an ethically and culturally diverse workplace environment. Education Required: DDS or DMD Education Preferred: Master's in health administration or Master's in Public Health or equivalent Licenses, Certifications, or Registrations: Licensed Dentist (DMD, DDS) Years of Relevant Experience Required: Minimum five (5) years management experience and clinical experience in a dental practice setting. Minimum of five (5) years clinical experience post-residency. Our Mission The mission of Neighborcare Health is to provide comprehensive health care to families and individuals who have difficulty accessing care; respond with sensitivity to the needs of our culturally diverse patients; and advocate and work with others to improve the overall health status of the communities we serve. About our Service Commitments Our service commitments were created by staff members, leaders, board members, and patients. We use these as a guide and expectation for how we treat our patients and each other. You may learn more about our service commitments here, Service Commitments . Serving each other A warm welcome Caring Respect Working together Trusting Relationship About us For 50 years, Neighborcare Health has been caring for our neighbors with essential medical and dental care, counseling, outreach, health education, and more in Seattle, Vashon, and our newest dental clinic in Olympia! Our purpose is to improve health by engaging, educating, and empowering people in the communities we serve. We are looking to hire the best talent to support our culturally diverse workplace and community. Compensation The wage range for this position is minimum $154,960.00 up to $232,579.93 maximum. Compensation will be determined based on years of relevant experience. Union: No Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) About the company Everyone deserves quality health care. For more than 50 years, Neighborcare Health has provided a health care home for our most vulnerable neighbors. #J-18808-Ljbffr

PER DIEM POSITION

Under the direction of the Dental and Optometry Administrative Supervisor, the Patient Services Coordinator I is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling, managing patient flow, collection of daily cash, and opening and closing the receptionist station daily. The schedule for this position includes 8-hour shifts between 8 am and 7 pm on weekdays, as needed.

Representative Duties:

Provide excellent customer service

• Greet each client with a smile and welcoming, professional manner
• Log information on calls received, where required and maintains detailed and accurate records
• At all times maintain patient confidentiality, speak in quiet tones at the desk with colleagues and clients and behave appropriately for a highly visible position response to inquiries)
• Be discrete when obtaining sensitive information from clients
• Establish and maintain effective working relationships with co-workers, supervisors and the general public
• Perform reception duties in an efficient, professional and courteous manner

Accurately perform registration process for new and existing patients

• Accurately register and enter new patient demographic data and insurance information in system
• Verify existing patients' demographic data and insurance information at each visit accurately record and enter any changes received
• Check Eligibility with insurance and calculate accurate co-pays
• Collect co-payments and agreed fees at check in

Schedule appointments according to the patient's needs and provider availability

Collection of daily cash and audit procedures

• Collect client payments and record in a timely and accurate manner
• Verify all transactions at the end of the day and report all discrepancies
• Run daily reports in a timely manner and according to written guidelines

Meets agency participatory expectation

Performs other related job duties as required

• Minimum of 1 year of experience in a healthcare setting
• Willingness to work with a diverse patient population
• Availability on Tuesday, Wednesday & Thursday evenings until 7 pm.
• Ability to work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and/or limited English proficiency.
• Willingness to contribute towards Fenway's efforts in becoming an anti-racist organization and promoting a culture dedicated to ongoing development in service of humility, equity, diversity, inclusion, and belonging, where differences are acknowledged and valued.

Preferred Qualifications

• Experience using Epic and Microsoft Office.
• Knowledge of business procedures including cash handling experience
• Bilingual English/Spanish

Ability to meet the following physical requirements with or without reasonable accommodations:

• Sit at a computer station for extended periods of time
• Ability to keyboard for extended periods of time

We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.

LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.

Family HealthCare is looking for an outgoing, friendly individual to fill our Dental Patient Services Specialist role.Working at Family HealthCare is an exciting and rewarding experience! Join a team of health professionals, community members and patients that work together to meet the primary health care needs of the community.Our continued success depends on the skills and commitments of our employees. We are an equal opportunity employer and offer competitive salaries and benefits, including health insurance, health savings account, dental insurance, vision insurance, paid time off, 401K company match, and more.Summary:The Dental Patient Services Specialist will be responsible for completing the patient registration process, answering incoming calls, and scheduling appointments. This role will manage patient call workloads and enter phone notes. You would be successful in this role if you have excellent customer service skills, are adaptable, patient, and are culturally sensitive.Qualifications:Prior appointment scheduling experience (preferred) Previous computer and customer service experience (required) Knowledge of dental terminology is beneficial in this roleSchedule:Part Time - 7:30 am - 12:30 pm, Monday - FridayPosition would float between our Fargo and Moorhead dental clinicsJoin our team today!

• Oversees clinical operations and supervises five or more staff dentists. Also functions as a team member, providing direct patient care as assigned. Monitors staff to ensure strict adherence to all policies, procedures, and established protocols.
• Provides direction, guidance, and leadership to DHS program staff as it relates to the dental programs, operations, and functions. Directly oversees all program operations in the absence of the DHS Program Director. Assures delivery of dental care is consistent with dental provider certification and standards of care.
• Works closely with the DHS Program Director to develop, administer and monitor the DHS budget. Develops justifications for budgetary recommendations and/or adjustments.
• Monitors progress toward successful achievement of DHS metric goals, regularly notifies divisional and program leadership of progress. Assists in preparing various statistical reports relating to patient services and grants.
• Partners with DHS Program Director and department leadership to ensure efficient assessment, planning, and implementation of new dental programs and services according to established timelines.
• Assures proper program personnel development and direction, including activities related to recruitment, selection, training, professional development, effective communication, evaluation and discipline within DHS. Coaches and develops staff to support and encourage team work and employee engagement while ensuring maximum productivity, operational excellence, and efficiency of DHS.
• Oversees and monitors the day-to-day workflow and schedule of programs. Maintain standardization of dental programs and identify opportunities to improve clinical and non-clinical processes.
• Collaborates with administrative support team to ensure optimal function and customization of the electronic dental record incorporating changes when needed.

• Doctor of Dental Surgery or Doctor of Dental Medicine from a dental school accredited by The Commission on Dental Accreditation (CODA)

• Graduated from dental school that is not CODA-accredited with:
• Completed training in an American Dental Association-approved specialty in a CODA-accredited education program that consists of at least two full time academic years of training as specified by the Council on Dental Education

• At least three (3) years of experience in a supervisory role within a dental clinic environment.
• At least three (3) years of experience in a dental clinical setting as a practicing dentist.

• Texas Dental License
• Drug Enforcement Administration (DEA) Registration
• BLS for Healthcare Providers
• Valid TX driver license upon hire

• Ability to employ excellent customer service while working with a diverse community and staff
• Excellent delegation and assessment skills
• Knowledge of the principles and practice of public health dentistry and community oral health programs
• Self-directed with a high degree of critical thinking, independent judgment, problem solving ability
• Strong written and oral communication skills, and ability to multi-task and adjust priorities as needed
• Proficient in MS Office Suite (Word, Excel, Power Point, Outlook, Teams) and Electronic Dental Record

• Ability to obtain and filter information, identify, and address key issues relevant to the achievement of strategic organizational goals
• Exceptional project management skills to manage a variety of projects simultaneously
• Positively influence all levels within the organization to drive change and enable effective coordination
• Ability to create strong, positive working relationships
• Previous experience building and managing high performance teams
• High-level of flexibility in fast-paced environments
• Must be a Systems-level thinker
• Proactive, self-motivated, and mission-driven
• Progressive, intrapreneurial leadership style to enable systemic change

• Creates strategic change within and outside the organization to meet organizational goals
• Develops new insights into situations, encourages new ideas and innovations
• Takes a long-term view and builds a shared vision with others, acts as a catalyst for organizational change
• Deals effectively with pressure; remains optimistic and persistent even under adversity.
• Recovers quickly from setbacks

• Fosters an inclusive workplace where equity, diversity, and individual differences are valued and leveraged to achieve the vision and mission
• Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and providing opportunities to learn through formal and informal methods
• Fosters and inspires team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.
• Holds self and others accountable for measurable high-quality, timely, and cost-effective results
• Anticipates and meets the needs of internal and external customers
• Makes well-informed, effective, and timely decisions

• Develops networks and builds alliances, collaborates across boundaries to build strategic relationships
• Identifies external and internal politics that impact the work of the organization
  Interpersonal Abilities/Personal Characteristics
• Treats others with courtesy, sensitivity, and respect
• Behaves in an honest, fair, and ethical manner and models high standards
• Assesses and recognizes own strengths and weaknesses

• Communicates clearly, effectively, and persuasively both orally and in writing
• Writes in a clear, concise, organized, and convincing manner for the intended audience
  Diversity, Equity, Inclusion
• Encourage a respectful and collaborative work environment that recognizes and celebrates diversity, equity, and inclusion
• Identify inequitable practices and policies and assist in implementing strategies to ensure equitable outcomes
• Demonstrate awareness and respect of cross-cultural differences and create inclusive programmatic solutions
• Practice cultural humility to build honest relationships with co-workers and the community that will ultimately enhance workplace culture and deliver better community health program

• This is a full-time position | grant-funded position
• Days and hours of work are typically Monday through Friday from 8:00 am to 5:00 pm.
• Must be willing to flex work hours when required, including weekends.
• Able to travel within Harris County as needed.

• This position operates in both a professional & clinical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines as well as standard dental equipment.

• This role requires the ability to lift, carry, push, pull up to 20 pounds and bending & standing for periods at a time.

• Harris County Public Health: Community Health & Wellness, Dental Services: 7457 Harwin Dr, Houston, Texas 77036

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account

• Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11) County-observed holidays
• One (1) floating holiday per year
• Paid Parental Leave
• Sick Leave

• 457 Deferred Compensation Plan

• Professional learning & development opportunities
• Retirement pension (TCDRS defined benefit plan)
• Flexible work schedule*
• METRO RideSponsor Program*

• I hold a Doctor of Dental Surgery (DDS) or Doctor of Dental Medicine (DMD) degree from a dental school accredited by the Commission on Dental Accreditation (CODA).
• I graduated from a dental school that is not CODA-accredited but completed an American Dental Association accredited program of at least two full-time academic years (Approved specialty in a CODA).
• I graduated from a dental school that is not CODA-accredited and have not completed additional CODA-accredited specialty training.
• I do not have a dental degree.

• Less than three (3) years.
• Three (3) years or more.
• I do not have this experience.

• Less than three (3) years.
• Three (3) years or more.
• I do not have this experience.

• I have a valid Texas driver's license.
• I have a valid driver's license from another state but can obtain a Texas license upon hire.
• I do not have a valid driver's license.

• I hold an active Texas Dental License in good standing.
• I have applied for a Texas Dental License and am awaiting approval.
• I do not yet have a Texas Dental License but plan to apply.
• I hold a dental license from another U.S. state, not Texas.
• I do not have a dental license.

• I hold a valid and active DEA Registration.
• I have applied for DEA Registration and am awaiting approval.
• I am eligible but have not yet applied for DEA Registration.
• I do not have DEA Registration.

• I have a current and valid BLS certification for Healthcare Providers.
• My BLS certification is expired, but I plan to renew it.
• I do not have BLS certification.

Work where every moment matters.

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.

Hartford Hospital is one of the largest and most respected teaching hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise and new treatment options their patients require, they turn to us.

The Brownstone Building OPD Dental program is dedicated to providing comprehensive Dental Hygiene care, General Dentistry and Oral Maximal Facial Surgical treatments. Staffing includes full time and part time dentists, dental surgeons, and residents in training as well as dental hygienists and dental assistants. A high standard of excellence in personalized dental care enables us to provide exceptional dental services for our patients. We offer a full range of services that Monday thru Friday 8:15am-4:30PM.

Services include the following:

General Dentistry (for both adults & kids), Dental Cleanings & Exams, Cosmetic Dentistry, Crowns & Bridges, Fillings, Root Canal Therapy, Extractions, Bonding, Fluoride Treatment, Teeth Whitening, Dental Implants, Dentures, and Periodontal treatments.

Job Summary:

The Patient Service Coordinator is responsible for providing outstanding and professional customer service to ensure operational efficiency and promote a positive patient experience.

Job Responsibilities:
•Greets and registers arriving patients, completes registration forms and verifies insurance, including scanning and faxing forms as necessary.
•Answers incoming calls, evaluates priority, and directs calls according to the urgency and subject matter.
•Mails information to new patients prior to visit in accordance with department policies and enters / updates patient demographics.
•Schedules new patient appointments and informs patients of essential preparation requirements prior to visit per department policies (referrals, x-rays, medical reports, etc.).
•Ensures that office appointment schedule is coordinated with clinical staff activities.
•Reviews assigned appointment confirmations to ensure accurate schedule and appropriate communications with patients; completes appointment confirmation activities according to department policies.
•Schedules follow-up appointments. Verifies insurance coverage and obtains authorizations.
•Orders department supplies.
•Maintains schedule for conference room.
•Maintains a clean waiting room and office area.
•Defines and resolves patient/physician issues/problems, bringing concerns to team lead or manager as necessary.
•Completes facility billing according to facility level criteria. Refers payment and insurance problems to Billing Department.
•Provides back-up support to other clerical staff and performs other related duties in support of efficient operations.
•Performs other duties as assigned.

Qualifications:

• Bilingual Spanish required.
• High School Diploma or equivalent required.
• Associate or bachelor's degree in a clinical or business field preferred.
• 2 years of relevant experience required.
• 2 years of relevant experience in a fast-paced medical office preferred.
• Verbal and written proficiency in English required. Proficiency in a second language preferred.

• Knowledge, Skills and Ability Requirements
• Ability to adhere to HIPAA, OSHA and CSG policies.
• Ability to provide excellent and efficient customer service.
• Positive, customer-focused approach, with commitment to providing excellent patient care.
• Proven ability to work effectively in a team environment.
• Excellent written and verbal communication skills - ability to communicate in other languages highly desirable.
• Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands.
• Strong computer skills - solid working knowledge of Microsoft Office software.
• Knowledge of medical terminology insurance requirements and medical billing/coding.
• Ability to travel independently to satellite offices with or without advanced notice.
• Ability to adhere to HIPAA, OSHA and CSG policies.
• Ability to provide excellent and efficient customer service.
• Positive, customer-focused approach, with commitment to providing excellent patient care.
• Proven ability to work effectively in a team environment.
• Excellent written and verbal communication skills - ability to communicate in other languages highly desirable.
• Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands.
• Strong computer skills - solid working knowledge of Microsoft Office software.
• Knowledge of medical terminology insurance requirements and medical billing/coding.
• Ability to travel independently to satellite offices with or without advanced notice.

Location Detail: 79 Retreat Ave HH Brownstone (10065)

Shift Detail: Monday to Friday 8:00 AM to 4:30
PM as needed

Work where every moment matters.

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticuts most comprehensive healthcare network.

Hartford Hospital is one of the largest and most respected teaching hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise and new treatment options their patients require, they turn to us.

The Brownstone Building OPD Dental program is dedicated to providing comprehensive Dental Hygiene care, General Dentistry and Oral Maximal Facial Surgical treatments. Staffing includes full time and part time dentists, dental surgeons, and residents in training as well as dental hygienists and dental assistants. A high standard of excellence in personalized dental care enables us to provide exceptional dental services for our patients. We offer a full range of services that Monday thru Friday 8:15am-4:30PM.

Services include the following:

General Dentistry (for both adults & kids), Dental Cleanings & Exams, Cosmetic Dentistry, Crowns & Bridges, Fillings, Root Canal Therapy, Extractions, Bonding, Fluoride Treatment, Teeth Whitening, Dental Implants, Dentures, and Periodontal treatments.

Job Summary:

The Patient Service Coordinator is responsible for providing outstanding and professional customer service to ensure operational efficiency and promote a positive patient experience.

Job Responsibilities:

Greets and registers arriving patients, completes registration forms and verifies insurance, including scanning and faxing forms as necessary.

Answers incoming calls, evaluates priority, and directs calls according to the urgency and subject matter.

Mails information to new patients prior to visit in accordance with department policies and enters / updates patient demographics.

Schedules new patient appointments and informs patients of essential preparation requirements prior to visit per department policies (referrals, x-rays, medical reports, etc.).

Ensures that office appointment schedule is coordinated with clinical staff activities.

Reviews assigned appointment confirmations to ensure accurate schedule and appropriate communications with patients; completes appointment confirmation activities according to department policies.

Schedules follow-up appointments. Verifies insurance coverage and obtains authorizations.

Orders department supplies.

Maintains schedule for conference room.

Maintains a clean waiting room and office area.

Defines and resolves patient/physician issues/problems, bringing concerns to team lead or manager as necessary.

Completes facility billing according to facility level criteria. Refers payment and insurance problems to Billing Department.

Provides back-up support to other clerical staff and performs other related duties in support of efficient operations.

Performs other duties as assigned.

• Bilingual Spanish required.
• High School Diploma or equivalent required.
• Associate or bachelors degree in a clinical or business field preferred.
• 2 years of relevant experience required.
• 2 years of relevant experience in a fast-paced medical office preferred.
• Verbal and written proficiency in English required. Proficiency in a second language preferred.

• Knowledge, Skills and Ability Requirements
• Ability to adhere to HIPAA, OSHA and CSG policies.
• Ability to provide excellent and efficient customer service.
• Positive, customer-focused approach, with commitment to providing excellent patient care.
• Proven ability to work effectively in a team environment.
• Excellent written and verbal communication skills - ability to communicate in other languages highly desirable.
• Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands.
• Strong computer skills - solid working knowledge of Microsoft Office software.
• Knowledge of medical terminology insurance requirements and medical billing/coding.
• Ability to travel independently to satellite offices with or without advanced notice.
• Ability to adhere to HIPAA, OSHA and CSG policies.
• Ability to provide excellent and efficient customer service.
• Positive, customer-focused approach, with commitment to providing excellent patient care.
• Proven ability to work effectively in a team environment.
• Excellent written and verbal communication skills - ability to communicate in other languages highly desirable.
• Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands.
• Strong computer skills - solid working knowledge of Microsoft Office software.
• Knowledge of medical terminology insurance requirements and medical billing/coding.
• Ability to travel independently to satellite offices with or without advanced notice.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment .

As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicants race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. Hartford Hospital is one of the largest and most respected teaching hospitals in New England. We are a Level 1 Trauma Center that provides cutting-edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise, and new treatment options their patients require, they turn to us. The Brownstone Building OPD Dental program is dedicated to providing comprehensive Dental Hygiene care, General Dentistry, and Oral Maxillofacial Surgical treatments. Staffing includes full-time and part-time dentists, dental surgeons, and residents in training as well as dental hygienists and dental assistants. A high standard of excellence in personalized dental care enables us to provide exceptional dental services for our patients. We offer a full range of services from Monday thru Friday 8:15am-4:30PM. Services include the following: General Dentistry (for both adults & kids), Dental Cleanings & Exams, Cosmetic Dentistry, Crowns & Bridges, Fillings, Root Canal Therapy, Extractions, Bonding, Fluoride Treatment, Teeth Whitening, Dental Implants, Dentures, and Periodontal treatments. Job Summary: The Patient Service Coordinator is responsible for providing outstanding and professional customer service to ensure operational efficiency and promote a positive patient experience. Job Responsibilities: Greets and registers arriving patients, completes registration forms and verifies insurance, including scanning and faxing forms as necessary. Answers incoming calls, evaluates priority, and directs calls according to the urgency and subject matter. Mails information to new patients prior to visit in accordance with department policies and enters/updates patient demographics. Schedules new patient appointments and informs patients of essential preparation requirements prior to visit per department policies (referrals, x-rays, medical reports, etc.). Ensures that office appointment schedule is coordinated with clinical staff activities. Reviews assigned appointment confirmations to ensure accurate schedule and appropriate communications with patients; completes appointment confirmation activities according to department policies. Schedules follow-up appointments. Verifies insurance coverage and obtains authorizations. Orders department supplies. Maintains schedule for conference room. Maintains a clean waiting room and office area. Defines and resolves patient/physician issues/problems, bringing concerns to team lead or manager as necessary. Completes facility billing according to facility level criteria. Refers payment and insurance problems to Billing Department. Provides back-up support to other clerical staff and performs other related duties in support of efficient operations. Performs other duties as assigned. Qualifications Bilingual Spanish required. High School Diploma or equivalent required. Associate or bachelor’s degree in a clinical or business field preferred. 2 years of relevant experience required. 2 years of relevant experience in a fast-paced medical office preferred. Verbal and written proficiency in English required. Proficiency in a second language preferred. Knowledge, Skills and Ability Requirements Ability to adhere to HIPAA, OSHA and CSG policies. Ability to provide excellent and efficient customer service. Positive, customer-focused approach, with commitment to providing excellent patient care. Proven ability to work effectively in a team environment. Excellent written and verbal communication skills - ability to communicate in other languages highly desirable. Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands. Strong computer skills - solid working knowledge of Microsoft Office software. Knowledge of medical terminology, insurance requirements, and medical billing/coding. Ability to travel independently to satellite offices with or without advanced notice. We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments, and community education to countless men, women, and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment . As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. #J-18808-Ljbffr