51 Aviation Administration jobs in the United States
Airline Supplier Management Associate - Chase Travel
Posted 18 days ago
Job Viewed
Job Description
As an Airline Supplier Management Associate within Chase Travel, you will be responsible for independently owning end-to-end negotiation of multiple airline contracts, optimizing value provided to customers, airlines, and our company. You will collaborate with Supplier Managers to align revenue management strategies to optimize supplier opportunities. You will report out key metrics, findings, and financial impacts to senior leadership and airlines. In addition, the Associate will own the development of new opportunities for travel products and effective management of challenges. You will also be responsible for assisting the VP, Air Supplier Relations in managing the Controls and Compliance procedures for key suppliers and suppliers under their individual portfolios
**Job responsibilities**
+ Create, negotiate, manage, and optimize strategies that create positive EBITDA impacts for key airline partners
+ Balance owning multiple key travel supplier relationships
+ Be involved in product driven projects targeting sales and revenue growth
+ Manage and source multiple preferred airline relationships that achieve successful financial objectives
+ Develop long and short-term strategies and tactics to maximize success and company business objectives
+ Develop and optimize existing relationships on an ongoing basis, utilizing entrepreneurial methodologies that create incremental revenue streams
+ Provide effective quantitative and qualitative modeling and analysis to prove and measure airline agreement value and opportunity
+ Adhere to Control and Procedure policies across portfolio of preferred suppliers
**Required qualifications, capabilities, and skills**
+ Bachelor's Degree or equivalent work experience
+ 3+ years of advanced applicable airline or travel industry knowledge and experience
+ Demonstrates excellent communication skills and is comfortable sharing analysis insights and key findings to executives and clients
+ Exceptional Microsoft Word, Power Point, Excel, and Outlook competency
+ Ability to work in a fast-paced environment, prioritize and multi-task effectively while staying organized
+ Contractual knowledge necessary to understand, challenge, and optimize contract terms and conditions
+ The ability to build strong airline relationships and collaborate on strategies to drive incremental revenue for key partners through contract negotiations
+ Must be effective at listening closely to challenges and providing clear and deliberate responses and solutions
+ Ability to convey messages of strategic importance clearly, both oral and written
+ Dynamic presentation skills - skilled in the use of techniques and strategies required to effectively educate airlines on growth strategies
+ Willingness to partner with travel product management and IT product integration
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
**Base Pay/Salary**
New York,NY $74,100.00 - $100,000.00 / year
Airline Supplier Management Associate - Chase Travel
Posted 21 days ago
Job Viewed
Job Description
As an Airline Supplier Management Associate within Chase Travel, you will be responsible for independently owning end-to-end negotiation of multiple airline contracts, optimizing value provided to customers, airlines, and our company. You will collaborate with Supplier Managers to align revenue management strategies to optimize supplier opportunities. You will report out key metrics, findings, and financial impacts to senior leadership and airlines. In addition, the Associate will own the development of new opportunities for travel products and effective management of challenges. You will also be responsible for assisting the VP, Air Supplier Relations in managing the Controls and Compliance procedures for key suppliers and suppliers under their individual portfolios
Job responsibilities
- Create, negotiate, manage, and optimize strategies that create positive EBITDA impacts for key airline partners
- Balance owning multiple key travel supplier relationships
- Be involved in product driven projects targeting sales and revenue growth
- Manage and source multiple preferred airline relationships that achieve successful financial objectives
- Develop long and short-term strategies and tactics to maximize success and company business objectives
- Develop and optimize existing relationships on an ongoing basis, utilizing entrepreneurial methodologies that create incremental revenue streams
- Provide effective quantitative and qualitative modeling and analysis to prove and measure airline agreement value and opportunity
- Adhere to Control and Procedure policies across portfolio of preferred suppliers
Required qualifications, capabilities, and skills
- Bachelor's Degree or equivalent work experience
- 3+ years of advanced applicable airline or travel industry knowledge and experience
- Demonstrates excellent communication skills and is comfortable sharing analysis insights and key findings to executives and clients
- Exceptional Microsoft Word, Power Point, Excel, and Outlook competency
- Ability to work in a fast-paced environment, prioritize and multi-task effectively while staying organized
- Contractual knowledge necessary to understand, challenge, and optimize contract terms and conditions
- The ability to build strong airline relationships and collaborate on strategies to drive incremental revenue for key partners through contract negotiations
- Must be effective at listening closely to challenges and providing clear and deliberate responses and solutions
- Ability to convey messages of strategic importance clearly, both oral and written
- Dynamic presentation skills - skilled in the use of techniques and strategies required to effectively educate airlines on growth strategies
- Willingness to partner with travel product management and IT product integration
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Base Pay/Salary
Eden Prairie,MN $64,600.00 - $7,500.00; New York,NY 74,100.00 - 100,000.00 / year
Chase Travel - Vice President, Airline Supplier Management
Posted 25 days ago
Job Viewed
Job Description
As a Vice President, Airline Supplier Management in Chase Travel, you will be responsible for owning and driving partnerships, collaboration, and building relationships with key airline partners to mutually grow sales and revenue. The position requires an analytical mindset, the ability to collaborate and prioritize. You will collaborate with Supplier Managers to align revenue management strategies to optimize supplier opportunities. You will be responsible for reporting out key metrics, findings, and financial impacts to senior leadership and airlines and you will own the development of new opportunities for travel products and effective management of challenges.
Job responsibilities
- Create, negotiate, manage, and optimize strategies that create positive EBITDA impacts for key airline partners
- Own multiple key travel supplier relationships including: GDS, NDC and other consolidator (content) relationships
- Own involvement in product driven projects targeting sales and revenue growth
- Negotiate best in class contractual terms
- Manage and source multiple preferred airline relationships that achieve successful financial objectives
- Develop long and short-term strategies and tactics to maximize success and company business objectives
- Develop and optimize existing relationships utilizing entrepreneurial methodologies that create incremental revenue streams
- Provide effective quantitative and qualitative modeling and analysis to prove and measure airline agreement value and opportunity
- Own on-going issue resolution with suppliers and acts as primary point of contact for escalation of issues from Chase Travel
Required qualifications, capabilities, and skills
- Bachelor's Degree or equivalent work experience
- 7+ years advanced applicable airline or travel industry knowledge and experience
- Demonstrate highly developed analytical skills
- Exceptional Microsoft Word, PowerPoint, Excel, and Outlook competency
- Ability to work in a fast-paced environment and multi-task effectively while staying organized
- Ability to prioritize to meet various needs and problem solve
- Experience negotiating and contract management
- Demonstrates excellent communication skills and is comfortable sharing analysis insights and key findings to executives and clients
- Ability to work effectively independently and in a team environment
- The ability to build strong relationships and collaborate on strategies to drive incremental revenue for key partners through contract negotiations
- Dynamic presentation skills - skilled in the use of techniques and strategies required to effectively educate airlines on growth strategies
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Base Pay/Salary
New York,NY $107,350.00 - $171,000.00 / year
Airport Operations Manager
Posted today
Job Viewed
Job Description
As an Airport Manager, you’ll oversee all activities at our airport location and ensure we’re running smoothly and profitably with satisfied customers and employees alike.
What you'll do:
Manage all activities at an airport related to servicing of customers at the rental counter and arranging for the rental of vehicles, the selling of incremental products to customers, and the cleaning and preparation of returned vehicles for the next rental
Manage, plan, and implement staffing schedules based on business demands and transaction levels and oversee exempt and nonexempt personnel
Oversee shuttling of customers from rental counters to cars or from cars to airline terminal
Ensure customer complaints are handled and resolved in a timely and effective manner
Provide statistical information relating to transaction and revenue projects
Assist management in the preparation of annual budget
Monitor the price of gasoline charges currently being paid
Implement HR policies
What we're looking for:
BA/BS - Bachelor’s Degree or equivalent required
1 + years of leadership and management experience
Experience in car/truck rental preferred, human resources, training, customer service and general operations.
Working knowledge of P&L
Strong decision making ability and independent judgment to establish operational plans, within operational guidelines and in support of the business plan.
Strong analytical and math skills. Must be able to review numerous reports and other sources of data in an effort to determine best course of action.
Excellent management skills. Must be able to provide direction and support to a large number staff
Very strong communication skills, including the ability to clearly articulate company vision as well as communicate accurate day-to-day operations information to a wide variety of audiences, including staff, operations management, independent contractors and vendors.
Very strong organization and administration skills to ensure day to day smooth operations with detailed, accurate records.
Strong time-management and multi-tasking skills with the capability to determine priorities in a fast paced, changing environment.
Strong customer service skills. Must be able to provide good customer service directly to customers, and prioritize operations based on customer rental needs.
Strong problem-solving skills and results-driven orientation. Ability to demonstrate the drive to achieve results and continuous improvement. Ability to manage performance of staff to drive district results.
Working knowledge of MS Office, BART & O2
Willingness to travel
Perks You'll Get:
Access to Medical, Dental, Vision, Life and Disability insurance
Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
Contribute up to $270 as a tax-free benefit for public transportation or parking expenses
401(k) Retirement Plan with company matched contributions
Full training to learn the business and enhance professional skills
Employee discounts, including discounted prices on the purchase of Avis/Budget cars
Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
Community involvement opportunities
The fine print:
Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.
Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Airport Operations Manager
Posted today
Job Viewed
Job Description
As an Airport Manager, you’ll oversee all activities at our airport location and ensure we’re running smoothly and profitably with satisfied customers and employees alike.
What you'll do:
Manage all activities at an airport related to servicing of customers at the rental counter and arranging for the rental of vehicles, the selling of incremental products to customers, and the cleaning and preparation of returned vehicles for the next rental
Manage, plan, and implement staffing schedules based on business demands and transaction levels and oversee exempt and nonexempt personnel
Oversee shuttling of customers from rental counters to cars or from cars to airline terminal
Ensure customer complaints are handled and resolved in a timely and effective manner
Provide statistical information relating to transaction and revenue projects
Assist management in the preparation of annual budget
Monitor the price of gasoline charges currently being paid
Implement HR policies
What we're looking for:
BA/BS - Bachelor’s Degree or equivalent required
1 + years of leadership and management experience
Experience in car/truck rental preferred, human resources, training, customer service and general operations.
Working knowledge of P&L
Strong decision making ability and independent judgment to establish operational plans, within operational guidelines and in support of the business plan.
Strong analytical and math skills. Must be able to review numerous reports and other sources of data in an effort to determine best course of action.
Excellent management skills. Must be able to provide direction and support to a large number staff
Very strong communication skills, including the ability to clearly articulate company vision as well as communicate accurate day-to-day operations information to a wide variety of audiences, including staff, operations management, independent contractors and vendors.
Very strong organization and administration skills to ensure day to day smooth operations with detailed, accurate records.
Strong time-management and multi-tasking skills with the capability to determine priorities in a fast paced, changing environment.
Strong customer service skills. Must be able to provide good customer service directly to customers, and prioritize operations based on customer rental needs.
Strong problem-solving skills and results-driven orientation. Ability to demonstrate the drive to achieve results and continuous improvement. Ability to manage performance of staff to drive district results.
Working knowledge of MS Office, BART & O2
Willingness to travel
Perks You'll Get:
Access to Medical, Dental, Vision, Life and Disability insurance
Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
Contribute up to $270 as a tax-free benefit for public transportation or parking expenses
401(k) Retirement Plan with company matched contributions
Full training to learn the business and enhance professional skills
Employee discounts, including discounted prices on the purchase of Avis/Budget cars
Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
Community involvement opportunities
The fine print:
Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.
Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Airport Operations Intern
Posted 15 days ago
Job Viewed
Job Description
The Huntsville-Madison County Airport Authority is accepting applications for its 2025 Internship Program . As an intern you will be provided opportunities to gain valuable experience assisting in various projects within the Airport, these projects can include Airport Operations including airfield inspections, wildlife control, Communications Center duties, Public Relations, Engineering, Accounting or other areas of Aviation Operations. You will also be exposed to other departments and tenants to get a glimpse of the various career possibilities within this dynamic industry.
Completion of Bachelor Degree in Airport Management or Business, from an accredited four year college or university preferred or 3rd or 4th year student pursing a degree in Airport Management or Business. Applications can be submitted at
***Please make sure to specify your area of interest on your application. i.e.: Supply Chain Management, Facilities Management, Finance, General Airport Operations, etc.
Drug Free Workplace
Supervisor - Airport Operations
Posted 3 days ago
Job Viewed
Job Description
Come join us to create what's next. Let's define tomorrow, together.
**Description**
Find your future at United! We're reinventing what our industry looks like, and what an airline can be - from the planes we fly to the people who fly them. When you join us, you're joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.
**Job overview and responsibilities:**
The supervisor will focus on leading and developing the skills of front-line co-workers with the goal of delivering consistent and excellent customer service and delivering a quality product in accordance with Company guidelines. Ensure consistency on operational, service and product delivery. Lead performance dialogues with front-line co-workers to review metrics, performance boards and issues boards. Develop and support standard work and continuous improvement processes. Oversee and support the performance of a team, zone or cell. Focus on performance issues with the goal of changing co-worker behavior. Set expectations with front-line co-workers and gain their commitment to act in accordance with Company guidelines and union agreements. Serve as subject matter expert on safety, service and procedures.
**Team Leadership Activities**
+ Engage front-line co-workers to deliver excellent customer service and an on-time quality product - for example, participate in briefings, and develop team communications
+ Engage and recognize external customers
+ Monitor front-line co-worker behavior with customers (both internal and external) to ensure consistency and compliance with Company guidelines, procedures and standards
+ Monitor the performance of a team, zone or cell, taking actions as necessary, to ensure daily goals are met
+ Assess and delegate the appropriate work tasks to Service Directors/Leads/Pursers
+ Identify issues and engage in structured problem solving to assist front-line co-workers in accomplishing work
+ Conduct trend analyses, review key metrics and take actions to address items not on track - lead performance dialogues with front-line co-workers to review metrics, performance boards and issues boards
+ Develop and implement standard work and continuous improvement processes
+ Set expectations with co-workers with regard to performance standards including consistent and outstanding delivery of service and product
+ Provide front-line co-workers with regular coaching, feedback and recognition, as appropriate
+ Develop skills of front-line co-workers by coaching on performance, as it relates to customer service and products
+ Communicate effectively to ensure priorities are understood and acted upon, with clear turnover for continuity across shifts
+ Serve as a subject matter expert on service and procedures
**Performance Management Activities**
+ Develop actions plans to affect behavior change (e.g. dependability, overall job performance)
+ Provide technical guidance and interpret company guidelines and procedures and/or union agreements to assist employees in performing functional tasks and to ensure that safety, security and service are delivered consistently
+ Identify, address and issue appropriate and timely corrective action in accordance with guidelines
+ Conduct "routine" investigations, as appropriate, into performance, safety (damages and injuries), complaints and other work issues
+ Recognize and document excellent performance
+ Partner with vendor supervisor staff to define and address performance impacting shared goals and service delivery to United's customers
+ Participate in peer, safety and accident review boards
+ Confront and address inappropriate behavior and performance issues with specific feedback
**Administrative Activities**
+ Complete all mandatory regulatory and Company required documentation of activities
+ Document performance issues into case management system
+ Attend division/unit/group meetings
+ Participate on collateral projects
+ Email/Voicemail follow up
**Qualifications**
**Minimum Qualifications:**
+ High school diploma or equivalent
+ Experience leading and influencing a team and customer service experience
+ Strong written and oral communication skills
+ Conflict resolution and decision making, with the ability to lead
+ Experience supervising Union personnel a plus
+ Proficient in IT systems and common software appropriate to work group
+ Business Acumen/Continuous Improvement
+ Customer Focus
+ Conflict Resolution
+ Accountability
+ Teamwork
+ Engagement/Motivation
+ Safety Orientation
+ Planning/multi-tasking
+ Ensure front line co-workers are delivering on service, performance and safety objectives set by the company and station
+ Operational performance (D:0, A:14, bridges, late weights, freight and mail boarded as booked)
+ Controllable Expense (Easy Hours, late lunches)
+ Revenue generation (upsell)
+ Front line performance (SSEs)
+ Safety performance (OSHA, LTI, damages)
+ Serve as first responder for co-worker / customer issues, measured through employee engagement surveys, customer feedback surveys, - survey results-UP, lower number of employee grievances
+ Improved union relations- working within contractual language
**Preferred Qualifications:**
+ Bachelor's degree and/or 5+ years equivalent work experience
The base pay range for this role is $75,970.80 to $92,853.20.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact to request accommodation.
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Airport Operations Coordinator
Posted 1 day ago
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Job Description
Airport Operations Coordinator
Posted 5 days ago
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Job Description
Key Responsibilities:
- Monitor and manage daily flight operations, ensuring adherence to schedules and timely turnaround.
- Coordinate with airlines, air traffic control, ground handling services, and other airport stakeholders.
- Oversee the efficient flow of passengers, baggage, and cargo through airport facilities.
- Ensure compliance with all federal aviation regulations (e.g., FAA) and airport policies.
- Respond to and manage operational disruptions, such as weather delays or security incidents.
- Develop and implement operational plans to optimize airport efficiency and resource utilization.
- Monitor safety procedures and identify potential hazards, implementing corrective actions.
- Maintain accurate operational logs and prepare performance reports.
- Liaise with security and emergency services to ensure preparedness for various scenarios.
- Assist in the development and implementation of new operational procedures and technologies.
- Bachelor's degree in Aviation Management, Business Administration, Logistics, or a related field.
- Minimum of 3 years of experience in airport operations, airline operations, or air traffic control.
- Strong knowledge of airport operations, airside and landside management, and aviation regulations.
- Excellent understanding of flight scheduling and coordination processes.
- Proficiency in airport operational software and systems.
- Strong analytical, problem-solving, and decision-making skills.
- Exceptional communication and interpersonal skills, with the ability to work effectively under pressure.
- Ability to work flexible hours, including nights, weekends, and holidays, as required by airport operations.
- Commitment to safety and operational excellence.
Facility Manager, Airport Operations
Posted today
Job Viewed
Job Description
Job DescriptionJob Description Overview Bags, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities This position will oversee the Wheelchair, Baggage Handler and Skycap operation, while implementing and maintaining consistent regulatory regulations standards and safeguards. Assuring each airline client and traveling passenger remains highly satisfied with our service. Oversee the staff, consisting of Supervisors, Baggage Handlers, Wheelchair Assistants and Skycaps Maintain records on company technology and required airline materials Monitor, observe, coach and document the day-to-day activities of the operation and employees Ensure corporate and area management are informed of any deficiencies Effectively communicate with the client and guests to ensure consistent and satisfactory service levels Respond to clients as well as corporate inquiries timely and effectively Schedule and staff a busy 365 day a year operation Manage/Supervise employees in accordance with company policy and practices/Provide progressive counseling for attendance and performance issues Monitor and manage payroll to ensure accuracy Facilitate and provide proactive customer/guest service Create a team-oriented environment with positive employee morale Identify and correct problems pertaining to productivity, standards and efficiency Ensure that all audits to include: HR, financial, and risk management achieve satisfactory results – identify and correct issues noted on audits Understand where applicable union contracts and develop effective working relationship with local labor unions Provide support as well as leadership in special initiatives or projects as directed by regional or corporate management Qualifications **This location requires employees to be vaccinated against COVID-19 as a condition of employment, subject to any valid medical or accommodation.** At least two (2) years managerial experience Experience in airline/hospitality, restaurant, tourism, retail, or armed forces Excellent oral and written communication skills Communicate effectively with employees and clients to ensure fulfillment of performance requirements Maintain positive relationship with client representatives Computer skills; proficient in Word, Excel, Outlook, applicant tracking, payroll system Front-line management experience along with recruiting and staffing responsibilities Must be able to handle multiple priorities simultaneously Must be able to obtain an SIDA security clearance badge and successfully complete Ground Security Coordinator training Salary Range : $75,000 annually per year Benefits : Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term , life insurance, accident insurance, 401k and paid time off. ___ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to , , , , , , citizenship status, marital status, , veteran status, or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you. #J-18808-Ljbffr