3,873 Back Office jobs in the United States
Back Office Assistant
Posted 22 days ago
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Job Description
The Remote Office Assistant will provide administrative support to the team, ensuring smooth day-to-day operations. This includes handling scheduling, emails, document management, and general office tasks. The role requires a self-motivated individual who can work independently and efficiently from home.
Responsibilities :- Administrative Support : Manage calendars, schedule meetings, and organize appointments for team members.
- Document Management : Handle filing, data entry, and organization of important company documents.
- Email and Communication : Respond to emails, forward messages, and ensure all communications are handled promptly.
- Client Interaction : Assist with client inquiries, route calls, and help with other administrative tasks related to client service.
- Office Organization : Assist in maintaining office systems, including digital file storage and documentation.
- Other Tasks : Help with special projects and support other departments as needed.
- Education : High school diploma or equivalent; some college preferred.
- Experience : Previous administrative or office assistant experience is a plus.
- Skills :
- Strong organizational and time-management skills.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office (Word, Excel, Outlook) or similar software.
- Ability to work independently and stay organized in a remote setting.
- Comfortable with remote work tools (e.g., Zoom, Slack, Google Drive).
Care Solutions Inc. is an equal opportunity employer and values a diverse workforce.
Company Details
Back Office Medical Assistant
Posted 7 days ago
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Job Description
Job Summary
Our client is seeking a Back Office Medical Assistant responsible for providing comprehensive patient care and support. The primary goal of this role includes performing patient care activities, managing patient information, scheduling procedures, and ensuring efficient clinic operations.
Key Responsibilities
- Perform patient care activities such as back office check-in, check-out, prescription refills, anemia and iron management, administering injections, scheduling procedures, and providing patient education.
- Schedule and process 24-hour blood pressure monitoring.
- Interview patients; measure vital signs such as pulse rate, temperature, blood pressure, weight, and height; and record information on patients' charts.
- Notify physician of changes in patient's clinical status and/or abnormal test results.
- Give injections or treatments and perform routine laboratory tests.
- Monitor and optimize allotted time slots in all schedules, utilizing the available programs/reports.
- Complete clerical tasks including distributing mail and reports, filing, scanning, scheduling, data input, answering phones, and general support to all office personnel.
- Adhere to company policies and procedures, and prioritize and complete day-to-day activities.
- Maintain office equipment, office, and medical supplies through efficient inventory management.
- Process Appointment Tickler Reports and mail tickler and no-show letters to patients; follow up with patients and/or primary care physicians as needed.
- Process medical record requests for patients, adhering to HIPAA regulations to ensure proper handling or forwarding to appropriate departments or personnel for completion.
Additional Requirements
- This is a fast-paced clinic and the physician is very detail-oriented.
- Candidates should wear black scrubs.
- Ensure candidates are looking for a long-term position.
Benefits
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
- Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
- 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
- Short Term Disability Insurance.
- Term Life Insurance Plan.
* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we're dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
Back Office Dental Assistant
Posted 2 days ago
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Job Description
Come work at Great Smile Dental Office! We're pleased to have a 5 star rating from our patients. We are seeking to hire a back office Dental Assistant to join our team. If you're serious about your next job, Great Smile Dental Office is a perfect place to get ahead. You'll be glad you applied with us. Responsibilities Take and document patient dental history and updates, as well as overall healthand medical history Chair side assisting Clean and sterilize instruments, and prepare treatment rooms as needed Take excellent dental radiographs ( Digital xrays ) Perform patient charting as instructed by the dentist Qualifications High school diploma or general education degree (GED) required Licensed as a Registered Dental Assistant (RDA) ( optional ) Current CPR certification preferred Radiology certification preferred 1-2 years of experience as a DA/RDA Excellent communication and interpersonal skills Proven ability to follow outlined policies and guidelines Possess a professional and positive attitude Great & pleasing personality
Back Office Medical Assistant
Posted 2 days ago
Job Viewed
Job Description
Medical Assistant - Back Office A Multi-Specialty Clinic in Mission Hills is looking for a medical assistant to join their team! MA diploma is required. This is an opportunity to work in a fast-paced environment and gain extensive back office experience!What's in it for you?Join an amazing close-knit team at a federally qualified health center.They promote from within, so there is opportunity for internal growth.They continue to serve the community as a leader in providing affordable healthcare in the San Fernando Valley.RequiredMA DiplomaBLS CertificationBilingual in SpanishJob DescriptionAs part of the care team the Medical Assistant coordinates patient care and flow.Escorts patient to exam room, obtains brief history and vital signs and enters data into Electronic Health Record system (EHR). Updates records in EHR for provider's review.Assists providers with procedures including preparing patients for exam, as appropriate.Performs requested patient specific tasks for providers after the patient has been seen.Works with diabetic patients and patients with other chronic conditions to improve self-management skills.Provides education to patients on diabetes, asthma and other chronic conditions, as directed by provider.Verifies that all standing orders are completed.Completes all appropriate consent forms, and provides patient education/patient plans and referral materials as appropriate, to all patients during clinic visits.Cleans and stocks exam rooms before clinic, after each patient and at the end of each clinic session.Assists with reviewing the next week's schedule to ensure necessary supplies are in stock for procedures.Ensures that e-prescribing tasks and all assigned tasks in EHR are completed in a timely and accurate manner.Reviews EHR tasks at end of visit, assisting providers with any pending tasks in EHR.Maintains EHR records accurately following policies and procedures.Assists in laboratory staff as necessary.Receives and completes medical records requests according to the policies and procedures.Scans medical reports from outside providers into EHR for review and approval of referring provider.Keeps work area clean and orderly.Checks email upon arrival every morning and throughout the day to keep himself/herself informed of day-to-day functions and important communications with administration and clinic staff.Work EnvironmentFast-paced environment with opportunities for growth. You will be floating between departments, requiring self-sufficiency, determination, and proactivity. Managers have started as Medical Assistants and advanced their careers, indicating ample room for growth.Pay and BenefitsThe pay range for this position is $20.00 - $24.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: •Medical, dental & vision •Critical Illness, Accident, and Hospital •401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available •Life Insurance (Voluntary Life & AD&D for the employee and dependents) •Short and long-term disability •Health Spending Account (HSA) •Transportation benefits •Employee Assistance Program •Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Mission Hills,CA.Application DeadlineThis position is anticipated to close on Sep 8, 2025.About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email for other accommodation options.
Back Office Medical Assistant
Posted 4 days ago
Job Viewed
Job Description
Job Title: Back Office Medical Assistant Location: Newport Beach Hours: Mon-Fri 8am-5pm Job Summary: The Back Office Medical Assistant is responsible for supporting healthcare providers by performing clinical and administrative tasks to ensure efficient patient care. This includes preparing patients for exams, assisting with procedures, managing clinical documentation, and maintaining a clean and organized work environment. Key Responsibilities: Prepare exam rooms and ensure all necessary instruments and supplies are stocked and sterilized. Escort patients to exam rooms, take vital signs, and document medical histories. Assist physicians during exams and minor in-office procedures. Administer injections, perform phlebotomy, EKGs, and other diagnostic tests as directed. Collect and label specimens for laboratory testing following proper procedures. Maintain accurate and up-to-date patient records in the electronic medical record (EMR) system. Provide patient education on medications, treatments, and post-procedure care. Schedule follow-up appointments and assist with prescription refills and authorizations. Ensure compliance with infection control, safety, and HIPAA regulations. Support front office when needed, including answering phones and verifying insurance. Qualifications: High school diploma or equivalent required; completion of a Medical Assistant program preferred. Certification as a Medical Assistant (CMA, RMA, or equivalent) preferred. 1+ year of experience in a clinical back office setting preferred. Proficient in EMR systems and basic medical terminology. Strong communication, multitasking, and patient service skills. Ability to work effectively in a fast-paced healthcare environment.
Back Office Medical Assistant

Posted 4 days ago
Job Viewed
Job Description
Noblesville, Indiana
Interested in this role? Reach out directly to apply TODAY to Abby at abvaughn @actalentservices.com ( )
Job Description
We are looking for a dedicated Medical Assistant to join our team. In this role, you will support the delivery of primary health care and patient care management. Your responsibilities will include performing nursing and administrative duties, preparing patients for examinations and treatments, and ensuring the smooth operation of the medical office. A diploma from a Medical Assistant program is required . While certification is not mandatory, it is highly preferred. We also offer opportunities for non-certified medical assistants to obtain
certification and receive training through our company!
*Certification not required, will help get certification while employed*
Responsibilities
+ Prepare patients for examination and treatment.
+ Take patient vital signs, review medications and allergies, and enter health information into EMR (WebChart).
+ Prepare exam and treatment rooms with necessary instruments and supplies.
+ Assist in rooming patients and maintaining sterilized supplies and equipment.
+ Support physicians and physician assistants in preparing for medical procedures.
+ Verify patients by date of birth and full name.
+ Perform medical procedures and accompanying paperwork.
+ Promote the office discharge process by scheduling tests and appointments, and managing lab orders and prescriptions.
+ Triage telephone calls for referral to physicians or nurse practitioners.
+ Experience taking vital signs and providing patient care.
+ Knowledge of insurance billing procedures.
+ Certified Medical Assistant (CMA) certification or equivalent.
+ Proficiency in phlebotomy and blood collection.
+ Experience with EMR systems, specifically WebChart.
Additional Skills & Qualifications
+ Completion of Medical Assistant schooling.
+ Certifications such as CMA, CCMA, RMA, AAMA, NHA, or equivalent in good standing.
+ Specialty Clinic Experience is a plus.
+ Strong customer service skills and the ability to work in a fast-paced environment.
+ Ability to act calmly and effectively in busy or stressful situations.
Work Environment
+ Schedule is Monday - Friday, 8:00 AM to 5:00 PM. Off on Sat/Sun.
+ Candidates should be prepared to take on various tasks as needed and must maintain a professional demeanor.
+ This position includes a 6-week training program rotating throughout all pods/providers.
+ The work environment is fast-paced, and adherence to policies for safety, attendance, punctuality, and personal professional appearance is required.
+ * Medical Assistant diploma is Required. Certification is NOT required but preferred. Will help get CCMA Certification after training period!*
INTERESTED
IN THIS ROLE? SEE BELOW TO APPLY NOW FOR IMMEDIATE CONSIDERTATION:
+ I am scheduling interviews for this position ASAP and conducting phone interviews as early as today. All candidates will be considered immediately within 24 hours of applying directly to Abby Vaughn.
+ HOW TO APPLY DIRECTLY: Email your updated resume, brief intro about your interest, preferred method of communication for you (i.e., call, email, text) to abvaughn @actalentservices .com
Pay and Benefits
The pay range for this position is $16.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Noblesville,IN.
Application Deadline
This position is anticipated to close on Sep 12, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email (% ) for other accommodation options.
Back office Support Assistant
Posted 3 days ago
Job Viewed
Job Description
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
**Hybrid role located in Cumberland, RI**
As a Back office support assistant, you will work closely with the OTC Supplemental benefits call center leadership team. You will assist members with reimbursement inquiries, health plan questions, replacement cards in addition to offline work utilizing a ticketing system through MS Outlook.
As Back office support assistant you are responsible for ensuring superior service for our clients by providing information, feedback and resolutions to their requests and inquiries within a 24-48 hr. service level time frame.
Shifts for this role 9:30AM-6:00PM ET and generally need flexibility between the hours of 8AM and 8PM ET for business needs throughout busier seasons.
**Required Qualifications**
+ **COME INTO THE OFFICE 3 DAYS HYBRID ROLE IN CUMBERLAND, RI/2 DAYS WFH**
+ 2+ years of customer service experience
+ 2+ years of experience with Microsoft Office, including Excel, Word, Access, and PowerPoint
+ Ability to maintain a consistent, reliable, and stable internet connection
+ Strong interpersonal and relationship building skills
+ Excellent oral, written, and interpersonal communication skills
+ Ability to work in a structured, fast paced call center environment
+ Ability to work well with others
+ Internal colleagues must be in good standing to be considered
+ Must be able to communicate effectively with all levels and prepare effective written documents
**Preferred Qualifications**
+ Experience in use of call center technologies/applications
+ Experience working in a call center environment
+ Associate's degree
**Education**
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$17.00 - $31.30
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 10/31/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Back office Support Assistant
Posted 11 days ago
Job Viewed
Job Description
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
**Hybrid role located in Cumberland, RI**
As a Back office support assistant, you will work closely with the OTC Supplemental benefits call center leadership team. You will assist members with reimbursement inquiries, health plan questions, replacement cards in addition to offline work utilizing a ticketing system through MS Outlook.
As Back office support assistant you are responsible for ensuring superior service for our clients by providing information, feedback and resolutions to their requests and inquiries within a 24-48 hr. service level time frame.
Shifts for this role 9:30AM-6:00PM ET and generally need flexibility between the hours of 8AM and 8PM ET for business needs throughout busier seasons.
**Required Qualifications**
+ **COME INTO THE OFFICE 3 DAYS HYBRID ROLE IN CUMBERLAND, RI/2 DAYS WFH**
+ 2+ years of customer service experience
+ 2+ years of experience with Microsoft Office, including Excel, Word, Access, and PowerPoint
+ Ability to maintain a consistent, reliable, and stable internet connection
+ Strong interpersonal and relationship building skills
+ Excellent oral, written, and interpersonal communication skills
+ Ability to work in a structured, fast paced call center environment
+ Ability to work well with others
+ Internal colleagues must be in good standing to be considered
+ Must be able to communicate effectively with all levels and prepare effective written documents
**Preferred Qualifications**
+ Experience in use of call center technologies/applications
+ Experience working in a call center environment
+ Associate's degree
**Education**
Verifiable High School diploma, GED, or equivalent work experience
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$17.00 - $31.30
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 09/30/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Medical Assistant - Back Office
Posted today
Job Viewed
Job Description
Job DescriptionDescription of Primary Responsibilities Responsible for supporting and monitoring patient flow in the back office. Scrubs appointments in advance to ensure necessary information is available for patient visit. Assists in the distribution of patients, including walk-ins. Keeps patients informed of wait times and ensures patients are properly flowed in system. Schedules patient appointments. Follows-up on "no-show" appointments and ensures messages and requests are responded to accordingly. Understands general front office workflows and is able to step in to support the front office when needed. Responsible for performing various aspects of patient visit. Reviews health record with the patient and updates clinical information such as current medication, medical, and surgical histories. Obtains vital signs and patient data. Initiates the follow-up of specialty care referrals and services per policy. Supports dispensary related functions, including requests for prescription refills, logging of medications, and pharmacy/patient phone calls. Completes necessary clinical forms required for patient visit such as patient assistance programs, PM-160's, and Staying Healthy Assessment forms. Maintains continuous communication within the patient care team. Responsible for performing important medical tests and procedures on patients. Prepares necessary instruments, room set up, and obtains consent for required procedures. Performs Quality Control of CLIA waived screening equipment. Performs CLIA waived screenings and properly documentation in system. Performs injection techniques. Performs standing orders and clinical indicators such as immunizations, foot screening, and Tuberculosis screening. Performs specimen collection, preparation, and labeling. Performs venipuncture procedures (if Venipuncture certified). Responsible for obtaining medical record releases, and ensuring the processing of medical record requests. Scans relevant documents into the electronic health record system. Performs documentation in the patient's electronic health record according to policy and training. Responsible for preparing and stocking exam rooms/lab and monitoring adequate supplies in stock. Responsible for discarding of Biohazard waste and sharps. Responsible for weekly testing and weekly/monthly cleaning of sterilization equipment and the sterilization of medical equipment. May also be responsible for maintenance of the mobile health unit In charge of weekly cleaning and restocking of mobile health unit, dumping septic tank and refueling the vehicle. Drives mobile health unit to and from various designated locations (as often as multiple times per day, after-hours, and on weekends) Maintains all vehicle logs and any DMV records as required. Assists disabled passengers and children into and out of vehicle. Immediately reports to supervisor any vehicle safety, maintenance and hazard issues. Cooperate with any 3rd party official or employee assigned to vehicle inspections. If functioning within the PACE program: Expected to perform within PACE's established policies, procedures, and regulations. Performs other duties as assigned. Description of Primary AttributesProfessional & Technical Knowledge: Possesses work-related skills at a higher level than completion of high school, including formal written and verbal communications skills, computational and computer skills, mathematical, technical or health care related knowledge frequently acquired through completion of a trade school, para-professional, or certificate type program. For Back Office Medical Assistants working in the PACE program - A minimum of one (1) year of documented experience working with the frail or elderly population.Technical Skills: Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements. Ability to use Microsoft Excel to review and compile data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements. Ability to create basic presentations in Microsoft PowerPoint.Licenses & Certifications: MA Certification required. MA Certification from a medical doctor will be considered. Injection certification is required. As an alternative, a venipuncture, injection and skin test certificate can be completed as part of the initial job specific competencies. Valid California driver's license required.Communications Skills: Job duties require the compilation of information prepared in effective written form, including correspondence, reports, articles or other documentation. Effectively conveys technical information to non-technical audiences.Physical Demands: The physical demands described here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to stand or walk and use repetitive hand movement to type and grasp. The employee is frequently required to bend waist, twist waist, squat, climb, kneel, reach above shoulder height as well as below shoulder height, and/or move items up to 20 pounds.Pay Scale:Min Hourly Rate: $21.25Max Hourly Rate: $29.33
Medical Assistant - Back Office
Posted today
Job Viewed
Job Description
Job DescriptionPrimary AccountabilityThe Medical Assistant - Back Office is responsible for supporting efficient patient flow while performing various aspects of the back office patient visit. This position will function within their scope of practice.Description of Primary Responsibilities Responsible for supporting and monitoring patient flow in the back office. Scrubs appointments in advance to ensure necessary information is available for patient visit. Assists in the distribution of patients, including walk-ins. Keeps patients informed of wait times and ensures patients are properly flowed in system. Schedules patient appointments. Follows-up on "no-show" appointments and ensures messages and requests are responded to accordingly. Understands general front office workflows and is able to step in to support the front office when needed. Responsible for performing various aspects of patient visit. Reviews health record with the patient and updates clinical information such as current medication, medical, and surgical histories. Obtains vital signs and patient data. Initiates the follow-up of specialty care referrals and services per policy. Supports dispensary related functions, including requests for prescription refills, logging of medications, and pharmacy/patient phone calls. Completes necessary clinical forms required for patient visit such as patient assistance programs, PM-160's, and Staying Healthy Assessment forms. Maintains continuous communication within the patient care team. Responsible for performing important medical tests and procedures on patients. Prepares necessary instruments, room set up, and obtains consent for required procedures. Performs Quality Control of CLIA waived screening equipment. Performs CLIA waived screenings and properly documentation in system. Performs injection techniques. Preforms standing orders and clinical indicators such as immunizations, foot screening, and Tuberculosis screening. Performs specimen collection, preparation, and labeling. Performs veni-puncture procedures (if Venipuncture certified). Responsible for obtaining medical record releases, and ensuring the processing of medical record requests. Scans relevant documents into the electronic health record system. Performs documentation in the patient's electronic health record according to policy and training. Performs documentation in the patient's electronic health record according to policy and training. Responsible for preparing and stocking exam rooms/lab and monitoring adequate supplies in stock. Responsible for discarding of Biohazard waste and sharps. Responsible for weekly testing and weekly/monthly cleaning of sterilization equipment and the sterilization of medical equipment. May also be responsible for maintenance of the mobile health unit. In charge of weekly cleaning and restocking of mobile health unit, dumping septic tank and refueling the vehicle. Drives mobile health unit to and from various designated locations (as often as multiple times per day, after-hours, and on weekends). Maintains all vehicle logs and any DMV records as required. Assists disabled passengers and children into and out of vehicle. Immediately reports to supervisor any vehicle safety, maintenance and hazard issues. Cooperate with any 3rd party official or employee assigned to vehicle inspections. If functioning within the PACE program. Expected to perform within PACE's established policies, procedures, and regulations. 10. Performs other duties as assigned.Description of Primary AttributesProfessional & Technical Knowledge: Possesses work-related skills at a higher level than completion of high school, including formal written and verbal communications skills, computational and computer skills, mathematical, technical or health care related knowledge frequently acquired through completion of a trade school, para-professional, or certificate type program. For Back Office Medical Assistants working in the PACE program - A minimum of one (1) year of documented experience working with the frail or elderly population.Technical Skills: Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements. Ability to use Microsoft Excel to review and compile data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements. Ability to create basic presentations in Microsoft PowerPoint.Licenses & Certifications: MA Certification required. MA Certification from a medical doctor will be considered. Injection certification is required. As an alternative, a venipuncture, injection and skin test certificate can be completed as part of the initial job specific competencies. Valid California driver's license required.Communications Skills: Job duties require the compilation of information prepared in effective written form, including correspondence, reports, articles or other documentation. Effectively conveys technical information to non-technical audiences.Physical Demands: The physical demands described here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to stand or walk and use repetitive hand movement to type and grasp. The employee is frequently required to bend waist, twist waist, squat, climb, kneel, reach above shoulder height as well as below shoulder height, and/or move items up to 20 pounds.Pay Scale:Min Hourly Rate: $21.25Max Hourly Rate: $29.33